My TMO One S wont disconnect from whatever wifi network it was connected to. I left my house and drove miles away and it shows still connected yet its obviously not and data doesn't work via the cell tower unless you turn off WiFi completely.
I have the same problem. I talked to tech support at t-mobile and they talked to HTC they had me switch out the phone. That didn't fix the problem. I can say when I wipe the phone the wifi seems to work, but after I install everything and wait a day it stops. I do like the phone and am thinking it is one of my app causing this problem. I bought a second one s for my yesterday I will see if her setup does this as well.
Sent from my HTC One S
Same issue here. I have left the house and been 15 minutes down the road and my wifi still shows as being connected to my home network. It does not do this all the time, maybe half the time. I can get it to connect to the cell network by toggling airplane mode on and then off.
I have worked out using a wifi analyzer that the wifi seem to lock up when the signal drops off, If I toggle the wifi on and off everything comes back just fine. The phone starts to find wifi signals again. I guess I am going to start uninstalling apps one at a time to try to find out witch one it is but I have over 60 so this is going to take a lot of time. I hope my wife's new phone doesn't have the problem that would make things easier to track down.
I had this problem. Do a factory reset. That'll sort it.
Sent from my HTC One S using XDA
Did a factory reset worked for a day and then started to do it again.
It is a known bug.
Hopefully will be sorted out by the 1.78 firmware update or a later one.
How do you know this is a know bug. This is the first post that I have seen on it on the web not just this site, and t-mobile and HTC said they have not seen it before, I know that could and most likely is BS, but all the same where did you get your info.
Supertech30 said:
How do you know this is a know bug. This is the first post that I have seen on it on the web not just this site, and t-mobile and HTC said they have not seen it before, I know that could and most likely is BS, but all the same where did you get your info.
Click to expand...
Click to collapse
I wrote about that to hex Europe and they confirm it to be bug.
Actually, I'm note running the 1.78 firmware with the newest radio and if I'm not mistaken, the issue isn't here...
Sent from my HTC One S using XDA
I am seeing this problem more frequently now. At my office the H1S is on Wifi all day pretty much, then I drive home which is a few miles, and it stills shows connected. Which is annoying as this means the 3G connection is not enabled.
Same here... Also not always and also it didn't happen first day to have phone, but after some days of usage...
I still haven't received the OTA (mine is Orange Spain branded)... Let's hope this has been solved.
Thanks all for letting me not filing alone... XD
bye!
I have noticed the same thing. It's probably a firmware issue as so many people are having it.
Any word on when the update will be rolled out?
Badmiker said:
I have noticed the same thing. It's probably a firmware issue as so many people are having it.
Any word on when the update will be rolled out?
Click to expand...
Click to collapse
For EU unbranded phone it's already out - which phone do you have? EU branded/unbranded/TMO?
orenfl said:
For EU unbranded phone it's already out - which phone do you have? EU branded/unbranded/TMO?
Click to expand...
Click to collapse
Is it an OTA update? I haven't had it yet.
Unbranded in the UK.
Sent from my HTC One S using Tapatalk 2
cookpass said:
Is it an OTA update? I haven't had it yet.
Unbranded in the UK.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
try checking by yourself:
Settings-> about-> software updates-> check now
Sent from my HTC One S using XDA
My SIM free H1S does says there is no update available. I am in the UK.
pzboyz said:
My SIM free H1S does says there is no update available. I am in the UK.
Click to expand...
Click to collapse
And your software is 1.XX.401.2?
If so, what is your XX?
The one I got with my phone when purchased was 53 and now after the OTA it's 78.
orenfl said:
The one I got with my phone when purchased was 53 and now after the OTA it's 78.
Click to expand...
Click to collapse
I purchased the H1S via Amazon as soon as it was launched, it is currently on the same software version you started with too, so it is on 1.53.401.2.
orenfl said:
try checking by yourself:
Settings-> about-> software updates-> check now
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
I did that, that's why I asked
Cheers though.
And its a 53.
Sent from my HTC One S using Tapatalk 2
I have noticed that after my phone is hooked to the wifi for a few minutes it seem to stop scanning for other networks. I am going to try a WIFI manger and see if that helps. I hate having to turn off and on the wifi after I leave my house.
Related
I applied the update late Friday night and have not been able to get a 4G signal since. I'm normally in a strong 4G area and had not had any problems like this in the past except for the nationwide outage of course.
I've tried battery pulls, toggling LTE off and on and even did a factory reset. I then talked to tech support and they did a few things on their end that were unsuccessful. They then told me to get a new SIM card but once again, no luck.
Tech support is at a loss to explain what is going on and has escalated it to the higher level of support. It can take up to a week for them to get to a ticket so I guess I'm SOL until they take a look at it.
Anybody else having 4G problems since the update?
I haven't applied the update but have been stuck in 1X all day as well. I also pulled the battery, switched back and forth on Rev A, and toggled LTE. Nothing. Was going to revert back to a saved ROM next. My wife's phone happily receives 3G.
Did the update Friday night and 4G is as strong as ever.
Sent from my Verizon 4GLTE HTC THUNDERBOLT
My 4g is also working. What is weird is when I loaded a ROM I lost all signal. I loaded another Rom and nothing. I had to load radio file in hboot and I was back in business.
yea in such circumstances I had reflashed the radio and it works just fine, give it a shot
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Yeah I got mess up too with the new update. Had to get a new simcard today and it work ok.
4G working just fine for me also
jmz768 said:
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Click to expand...
Click to collapse
glad you got it worked out. I would have reflashed just the radio to try and fix it.
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
I should add that I wasn't rooted.
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
I have had trouble for the last two days getting 4G, never had a problem before.
Orange County, CA area.
BAMF remix 1.8.6 w/2.5 radio.
Dyerseve3160 said:
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
Click to expand...
Click to collapse
don't think anyone else is having problems. Might be network issues in your area. Just flashed gingertheory 5.0 yesterday with the new stock 2.0 radio from the update and no problems.
I am having the same issues 4g is gone and only stuck on 1x
Make sure you check your sim and battery cover.
Sent from my ADR6400L using XDA Premium App
kuwlness said:
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
Click to expand...
Click to collapse
You dont need to pull out the sim card, pulling the battery is good enough. All it does is update the PRL.
nrfitchett4 said:
Make sure you check your sim and battery cover.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Yeah just tried battery pull etc.. no luck uggh thnx though
Sent from my ADR6400L using XDA App
I'm also off 4g since update... They are sending new sim card hope it works... OTA went w/o hitch... But no 4g... Would modem reset help?
Sent from my ADR6400L using XDA App
I'm in the same boat.... I used to get 3-4 bars of 4G service at my home, now after the update I barely get 1 bar of 3G service. I have to force the phone to lock onto 4G by choosing LTE only.
Sent from my ADR6400L using Tapatalk
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Yes sir that would be a common issue among the hox .
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
When you say "XL," so you mean an imported XL from Asia? Rogers? AT&T? The AT&T's the one having some radio issues. I don't think the Rogers' is. And if you imported yours there could be a number of reasons you're having connectivity issues.
@barryH_GEG: I live in Hong Kong and the One XL has the right bands for 4G and HSPA+.
@tyshemi: is there a software fix to this or is returning it the only option?
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
Gentlemen,
What the h.. is with this phone? I got it as well last Friday and I have exactly the same problem - it loses all mobile connectivity and only emergency calls can be done .. for which a SIM card won't be needed. It doesn't look like a software pronlem to me, it looks more like a hardware problem! I've seen this behavior immediately after I received the phone and I immediately went with the phone in a Vodafone shop. The guy did not look surprise at all. He took out the micro SIM for couple of times and after wards it worked OK. I went home and after couple oh hours it happened again!!!
@ HTC developers:
Gentlemen, are you joking with this device? What's going on in the testing team?
Indeed it is a LTE phone - and it is known already that there are lots of problems with the 4G software, but the SIM card not to be seen by the mobile? How could this be possible???
Please do something about this!
I will send back this device immediately!
Cheers
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
In Australia, we have this issue on our 32GB One XL. Apparently it's a particular version of micro SIM. One specific version has this issue, the other doest.
I've seen it happen a couple of times on mine since I got it. If it happens again, I'm going to put some very thing pieces of paper under the sim card to make it marginally thicker and press firmer against the contacts when it's inserted.
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
by all mobile connectively u mean wifi too?
i have this problem too.dont lose wife though..and i am not sure its hardware or system fault.... since i failed to notice it when i was using stock.. so i having feeling its something after rooting
so i reverted to stock .. and haven't got any troubles yet.. hopefully it doesnt come back .. i have been using it heavily too
Edit: never mind it dropped signal twice already now
dkirchik said:
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Hi guys,
Just to give you an update about my HTC ONE XL. Unfortunately, I have only bad news about it !
I went yesterday to Vodafone shop and they changed the micro SIM card. They gave me a different one - also a brand new one, and I have the same problem, the phone loses the connection with the SIM card. Since yesterday it happened already twice! I've seen some discussions here about the WiFi. Just to mention that in my case the Wifi can be used, only the network is gone and stays gone until I restart the phone.
HTC ONE X also loses the connection with the SIM?
My micro SIM card does not have a 4G subscription anyway..
Cheers
Try putting tape on the plastic side of the microSIM to see if maybe you can get a more solid connection?
My One XL would keep loosing reception and saying "no sim" even though it was clearly working. I deactivated my SIM pin and it seems to have stopped dropping out and saying "no sim" Give it a try.
I have One XL and I have no sim issues, it could be the piece that you use. As for the signal drop, it does happen to me sometime, and I think it tries to connect at LTE then goes back 3G. Try to force 3G only then try.
Setting on network menu could help too. Try *#*#4636#*#*
Sent from my HTC One XL using Tapatalk 2
Been having the same issue and found it in the logs. Not sure if other people are seeing the same thing though. Post with info.
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
This happened to me and updating radios to 1.88 or higher fixed it. did not work well with 1.85 radio. Radios dont come with custom roms. They have to be installed separately or with a ruu. There is a radio thread in development. You must be rooted. Ive only had 1 person tell me they still had problems after updating.. if it doesnt fix it, get another phone. Its a legit reason. Main reason for a phone is to make calls. kinda hard to do that with no mobile connection. :crying:
Edit: here is the radio thread. 1.88 or higher. 1.88 is my favorite. The telus seems to be great also. http://forum.xda-developers.com/showthread.php?t=1694012
necstlevel said:
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
Click to expand...
Click to collapse
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
jags_the1 said:
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Did you try the 1.88 radio?
nugzo said:
Did you try the 1.88 radio?
Click to expand...
Click to collapse
No...I am testing Rogers one currently. I am in Canada anyways..Will give a shot to 1.88 radio too
Sent from my HTC One X using xda app-developers app
i have question though.. the guys who have sim problem does your network drop from 3-4 bars to 0?.. in mine i have noticed that it actually drops to 1 and then only goes to 0 bars for 2 sec.. then catches up... but if i keep it to gsm only mode.. i get full bars all the time... what do you guys think is the problem.. network or the phone has bad way to switch between the network types?
and jsut in general the network fluctuates a lot on this phone.
I have experienced this twice already. Tried turning off data, radio and turning back on don't work. Must restart device to get back data. I am using notification toggle and using its 4g menu, I tried to test ping but the error is IP address unreachable.
Just a headsup for anyone who experienced this as I doubt there is a fix because I can't really pinpoint what went wrong.
Sent from my HTC One XL using XDA
Did you have wifi on? What are you on 1.73?
I had a similar issue where if I had wifi on with the stock firmware I would at random lose data connection turning off wifi then turning it back on seemed to fix it. I have since rooted and updated to 1.82 and so far haven't had the issue.
Just happened to me again about 20 minutes ago. I went into settings/mobile network/access point names and the checked the circle by AT&T PTA. I have NO idea what this does, but it immediately reconnected me to the data network.
Sent from my HTC One X using Tapatalk 2
I had this last week, update to 1.85 and it should be fixed.
Edit: retracted. Still have the problem on 1.85.
jcjcc said:
I had this last week, update to 1.85 and it should be fixed.
Click to expand...
Click to collapse
I'm on 1.85 and unfortunately it didn't fix it for me.
Sent from my HTC One X using Tapatalk 2
droidiac13 said:
I'm on 1.85 and unfortunately it didn't fix it for me.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Ditto
Sent from my HTC One X using XDA
fobfusion said:
I have experienced this twice already. Tried turning off data, radio and turning back on don't work. Must restart device to get back data. I am using notification toggle and using its 4g menu, I tried to test ping but the error is IP address unreachable.
Just a headsup for anyone who experienced this as I doubt there is a fix because I can't really pinpoint what went wrong.
Sent from my HTC One XL using XDA
Click to expand...
Click to collapse
Yeah I've had that happen to me a couple times. Very annoying. You have to reboot for it to start working. Hasn't happened yet ever since going on cleanrom though
Sent from my HTC One X using XDA
I switched to a new sim and that fixed my data connection issues. The sim that shipped in my preorder seemed to have problems.
It's happened to me a handful of times aswell.
However you do not need to restart your device. Turning airplane mode on then off will reconnect you.
I've been having this issue since day 1 as well. toggling airplane mode does not fix anything either. happens on both 4g and LTE, however it seems much more frequent on LTE and the phone really heats up when it happens.
jcjcc said:
I had this last week, update to 1.85 and it should be fixed.
Click to expand...
Click to collapse
It's only happened to me on 1.85. Sometimes when it happens I can't make calls, sometimes just Internet. Every time I've had 3 bars to full on signal.
droidiac13 said:
I'm on 1.85 and unfortunately it didn't fix it for me.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Not just you
---------- Post added 29th May 2012 at 12:04 AM ---------- Previous post was 28th May 2012 at 11:59 PM ----------
verks said:
I switched to a new sim and that fixed my data connection issues. The sim that shipped in my preorder seemed to have problems.
Click to expand...
Click to collapse
How long have you had the new sim?
I also got a new sim. That was Saturday. I haven't dropped calls or been unable to call but I have lost data. Shows 4 bars but no 4g in a 4g area. When I go to settings it said not connected to mobile network. (maybe not exact terminology) restarting fixed it.
nugzo said:
It's only happened to me on 1.85. Sometimes when it happens I can't make calls, sometimes just Internet. Every time I've had 3 bars to full on signal.
Not just you
---------- Post added 29th May 2012 at 12:04 AM ---------- Previous post was 28th May 2012 at 11:59 PM ----------
How long have you had the new sim?
I also got a new sim. That was Saturday. I haven't dropped calls or been unable to call but I have lost data. Shows 4 bars but no 4g in a 4g area. When I go to settings it said not connected to mobile network. (maybe not exact terminology) restarting fixed it.
Click to expand...
Click to collapse
I have had the SIM about a week to 10 days. I remember reading about people having this issue and thought maybe it was the SIM. Worked for me so far.
I was like u and had the same issue except I would have to reboot the phone to regain a data connection.
Sent from my HTC One X using Tapatalk 2
I've lost data connection once, I did a quick on/off of mobile data in settings and it started working fine again.
Sent from my HTC One X using Tapatalk 2
corythug said:
I've lost data connection once, I did a quick on/off of mobile data in settings and it started working fine again.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
i tried that, also airplane mode. only thing worked for me was a reboot
I get this when I go in a low signal area, and in Vegas no matter the signal strength. Just random data drops.
nugzo said:
i tried that, also airplane mode. only thing worked for me was a reboot
Click to expand...
Click to collapse
This is the same for me. Mine went out yesterday morning and I left it alone to see if it would correct itself, then tried toggling data, then airplane mode. Nothing worked but a reboot.
Sent from my HTC One X
I ll add to the list. Same issue, and only reboot solves it. I thought it was a sim issue as well, and will get mine replaced to see if it solves the issue, as it is happening more frequently. And seems to happen when I put the phone into airplane mode when using a sleep monitoring app, the signal will not come back unless the phone is rebooted.
Rogers one X on virgin, 1.73
Yup this happens to me a lot.
I don't like auto setup so my data is only on when I switch it on.
Several times data will drop off and not come back.
I tested this out at home where it's mostly WiFi for me....happened several times.
Reboot is the only thing that fixes it.
It's random and once I reboot it seems fine, but still annoying.
This is just data. I have not had WiFi issues much. I'm still 1.7 ....
sent from my hoXl
got a-Dev ?
www.android-dev.us
Same issue
Sent from my HTC One X using XDA
Reamer09 said:
This is the same for me. Mine went out yesterday morning and I left it alone to see if it would correct itself, then tried toggling data, then airplane mode. Nothing worked but a reboot.
Sent from my HTC One X
Click to expand...
Click to collapse
nugzo said:
i tried that, also airplane mode. only thing worked for me was a reboot
Click to expand...
Click to collapse
rhemzy said:
I've been having this issue since day 1 as well. toggling airplane mode does not fix anything either. happens on both 4g and LTE, however it seems much more frequent on LTE and the phone really heats up when it happens.
Click to expand...
Click to collapse
Same when I had the issue, airplane mode didn't fix it. For me it only happened on LTE, can't remember ever happening on "4G".
Strange but I really haven't had this issue since upgrading to 1.85. Maybe it will come back.
I got a new one x 2 days ago and its been working fine. However, my battery died last night and the phone turned off.
After plugging in the phone, the phone restarted but it would not connect to the network. I went in the settings and it said the network was disconnected. I tried changing bands from lte to gsm... nothing worked.
I restarted the phone a few times, still No signals.
I then did a factory reset and the signals came back.
I am not sure what happened. is this a software issue?
PS: I should add that this is a Rogers One X that I unlocked. I disabled all of the rogers apps
anyone?
intolaomair said:
anyone?
Click to expand...
Click to collapse
Yes a lot of mobile network issues as well as dropped calls and freaky wi if. Im sure they are looking in to it. I exchanged mine for same reason. Hopefully the promised soon update will fix it. Normally restarts fix it. Sometimes it takes multiple restarts. More than one thread concerning these mobile data issues in general. I'm on the new Asian 1.88 just for those issues. Fingers crossed its fixed. Let u now in a few days at most.
So its software issue and not hardware right?
Thanks
intolaomair said:
So its software issue and not hardware right?
Thanks
Click to expand...
Click to collapse
well i'm not 100% sure its software. Most likely its software.
Called T-Mobile up, it is a software bug that HTC is actively working on. In the mean time, I have NO 3G/4G. I'm stuck on GSM 2G. :/
They coughed up the data portion of my bill, which was nice. Is there any way to fix it in the meantime?
I get 4G fine!
Sent from my HTC VLE_U using xda app-developers app
Same here. Not getting 4G. Seems like quite a few is experiencing it. Look at the Tmobile support forums for HTC one S.
Flash a custom Rom, get 4g back. At the very least I would root and take a look at the build.prop settings, might be something simple in there. If you'd like, upload your build.prop file so we can check out out
Sent from my HTC One S using xda app-developers app
pritz786 said:
Same here. Not getting 4G. Seems like quite a few is experiencing it. Look at the Tmobile support forums for HTC one S.
Click to expand...
Click to collapse
I'm going to attempt to run the RUU to go back, but I doubt it will work since I'm downgrading. :/
tgtoys said:
Flash a custom Rom, get 4g back. At the very least I would root and take a look at the build.prop settings, might be something simple in there. If you'd like, upload your build.prop file so we can check out out
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Would I still be able to revert back to stock rom jus incase I have to return it.
Well... now that I can't downgrade via RUU... :/
Alright, I can't take it anymore. CM10 didn't fix the issue AT ALL. I am stuck on Edge no matter what ROM I'm on.
Here is the thread on T-Mobile's forums about the problem
support.t-mobile.com/thread/33209?tstart=0 (I'm a new user here, can't post links, you'll have to cut and paste)
The problem appears to be specific to certain phones. I tried my SIM card in a demo phone at the T-Mobile store and we updated their phone to the latest version while I was there and it did not have a problem connecting to the 4G network.
I checked the software versions on their phone vs. mine and they all match.
This update contains a new HBOOT and radio update. Because of the HBOOT update, there is no way to roll back to a previous version. I am guessing that the problem is with the radio update since custom roms do not appear to fix the problem. Because of the new HBOOT, there doesn't appear to be a way to downgrade the radio either.
I contacted HTC and they were no help. They told me they were aware of the problem and were working on it, but had no ETA for a fix. T-Mobile told me they were unable to exchange the phone since there is no guarantee the new phone won't have the same problem.
The problem is a hardware issue with the one s.
Turns out a chip is fried affecting your 4g.
Even after installing another Rom, it won't fix your problem.
Happened to me and I got mine replaced.
It's not specific to the 4.0.4 update. It affects non upgraded phones as well.
If your not getting 4g then you got a bad phone.
dellenrules said:
The problem is a hardware issue with the one s.
Turns out a chip is fried affecting your 4g.
Even after installing another Rom, it won't fix your problem.
Happened to me and I got mine replaced.
It's not specific to the 4.0.4 update. It affects non upgraded phones as well.
If your not getting 4g then you got a bad phone.
Click to expand...
Click to collapse
I was getting 4G fine right before the update. Right after the update, no 4G. Others have had the exact same problem caused by the update. T-Mobile says it is a problem with the update affecting certain handsets. HTC says it is a problem with the update affecting certain handsets.
Are you saying the process of applying the update is frying certain handsets since the problem is only showing up by applying the update?
There is no 4g for the one S because the chipset does not support 4g.
If I helped in any way please hit thanks
I happened to encounter this issue. But my handset was defective because it was brand new and I'm stuck on 2g. I am waiting on a replacement phone. I literally just had it delivered today and it sucks having this problem right out of the box.
Digitoxin said:
I was getting 4G fine right before the update. Right after the update, no 4G. Others have had the exact same problem caused by the update. T-Mobile says it is a problem with the update affecting certain handsets. HTC says it is a problem with the update affecting certain handsets.
Are you saying the process of applying the update is frying certain handsets since the problem is only showing up by applying the update?
Click to expand...
Click to collapse
That is how mine was. My phone got "4G" (HSPA+) before the update, no luck after the update.
Same problem here with 4. 0.4. Went to CM10 and got 4G again. My MMS doesn't work though
I actually had this happen on the phone I bought directly from my local T-Mobile store last Friday (10/05). I went back in the next day after discovering the thread on the T-Mobile support forums, and they exchanged the phone for me in-store, there on the spot. I have perfectly functioning 4G now, but I'm terrified to run the update for fear of it happening again.
Does any one know if there's any kind of data specifying a certain production run of phones, or anything of that nature?
CrayzyBoy said:
There is no 4g for the one S because the chipset does not support 4g.
If I helped in any way please hit thanks
Click to expand...
Click to collapse
Are you retarded?
trmacdonal that is not very nice.
And not really in any way helpful.
According to the most recent post in the T-Mobile support thread, HTC is aware of the issue, has no idea what is causing it, and has no ETA for a fix. Glad I went and got another phone when I did, but I'm fairly miffed that I can't update without fear of turning my smartphone in a, well... phone.
Interesting that this happens only after the 4.0.4 update. I'd like to keep my fast connection; is there a way to keep the phone from downloading and applying the update?
I had a similar issue with my HTC G2 two years ago. HSPA icon appeared, but only one arrow would flash; no connectivity. I could connect to the Internet only using 2G and WiFi. Some devices had the issue, others did not. It lasted for about a month or two, then the issue magically disappeared. Perhaps they rolled updates when the problem occurred and resolved, I'm not sure. If I disabled WiFi on the G2, sometimes the HSPA would connect; there seemed to be an issue switching from WiFi to HSPA. Unfortunately, it sounds like the One S has a slightly different issue. I'll continue to monitor this thread and the one at support.t-mo.