I have experienced this twice already. Tried turning off data, radio and turning back on don't work. Must restart device to get back data. I am using notification toggle and using its 4g menu, I tried to test ping but the error is IP address unreachable.
Just a headsup for anyone who experienced this as I doubt there is a fix because I can't really pinpoint what went wrong.
Sent from my HTC One XL using XDA
Did you have wifi on? What are you on 1.73?
I had a similar issue where if I had wifi on with the stock firmware I would at random lose data connection turning off wifi then turning it back on seemed to fix it. I have since rooted and updated to 1.82 and so far haven't had the issue.
Just happened to me again about 20 minutes ago. I went into settings/mobile network/access point names and the checked the circle by AT&T PTA. I have NO idea what this does, but it immediately reconnected me to the data network.
Sent from my HTC One X using Tapatalk 2
I had this last week, update to 1.85 and it should be fixed.
Edit: retracted. Still have the problem on 1.85.
jcjcc said:
I had this last week, update to 1.85 and it should be fixed.
Click to expand...
Click to collapse
I'm on 1.85 and unfortunately it didn't fix it for me.
Sent from my HTC One X using Tapatalk 2
droidiac13 said:
I'm on 1.85 and unfortunately it didn't fix it for me.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Ditto
Sent from my HTC One X using XDA
fobfusion said:
I have experienced this twice already. Tried turning off data, radio and turning back on don't work. Must restart device to get back data. I am using notification toggle and using its 4g menu, I tried to test ping but the error is IP address unreachable.
Just a headsup for anyone who experienced this as I doubt there is a fix because I can't really pinpoint what went wrong.
Sent from my HTC One XL using XDA
Click to expand...
Click to collapse
Yeah I've had that happen to me a couple times. Very annoying. You have to reboot for it to start working. Hasn't happened yet ever since going on cleanrom though
Sent from my HTC One X using XDA
I switched to a new sim and that fixed my data connection issues. The sim that shipped in my preorder seemed to have problems.
It's happened to me a handful of times aswell.
However you do not need to restart your device. Turning airplane mode on then off will reconnect you.
I've been having this issue since day 1 as well. toggling airplane mode does not fix anything either. happens on both 4g and LTE, however it seems much more frequent on LTE and the phone really heats up when it happens.
jcjcc said:
I had this last week, update to 1.85 and it should be fixed.
Click to expand...
Click to collapse
It's only happened to me on 1.85. Sometimes when it happens I can't make calls, sometimes just Internet. Every time I've had 3 bars to full on signal.
droidiac13 said:
I'm on 1.85 and unfortunately it didn't fix it for me.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Not just you
---------- Post added 29th May 2012 at 12:04 AM ---------- Previous post was 28th May 2012 at 11:59 PM ----------
verks said:
I switched to a new sim and that fixed my data connection issues. The sim that shipped in my preorder seemed to have problems.
Click to expand...
Click to collapse
How long have you had the new sim?
I also got a new sim. That was Saturday. I haven't dropped calls or been unable to call but I have lost data. Shows 4 bars but no 4g in a 4g area. When I go to settings it said not connected to mobile network. (maybe not exact terminology) restarting fixed it.
nugzo said:
It's only happened to me on 1.85. Sometimes when it happens I can't make calls, sometimes just Internet. Every time I've had 3 bars to full on signal.
Not just you
---------- Post added 29th May 2012 at 12:04 AM ---------- Previous post was 28th May 2012 at 11:59 PM ----------
How long have you had the new sim?
I also got a new sim. That was Saturday. I haven't dropped calls or been unable to call but I have lost data. Shows 4 bars but no 4g in a 4g area. When I go to settings it said not connected to mobile network. (maybe not exact terminology) restarting fixed it.
Click to expand...
Click to collapse
I have had the SIM about a week to 10 days. I remember reading about people having this issue and thought maybe it was the SIM. Worked for me so far.
I was like u and had the same issue except I would have to reboot the phone to regain a data connection.
Sent from my HTC One X using Tapatalk 2
I've lost data connection once, I did a quick on/off of mobile data in settings and it started working fine again.
Sent from my HTC One X using Tapatalk 2
corythug said:
I've lost data connection once, I did a quick on/off of mobile data in settings and it started working fine again.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
i tried that, also airplane mode. only thing worked for me was a reboot
I get this when I go in a low signal area, and in Vegas no matter the signal strength. Just random data drops.
nugzo said:
i tried that, also airplane mode. only thing worked for me was a reboot
Click to expand...
Click to collapse
This is the same for me. Mine went out yesterday morning and I left it alone to see if it would correct itself, then tried toggling data, then airplane mode. Nothing worked but a reboot.
Sent from my HTC One X
I ll add to the list. Same issue, and only reboot solves it. I thought it was a sim issue as well, and will get mine replaced to see if it solves the issue, as it is happening more frequently. And seems to happen when I put the phone into airplane mode when using a sleep monitoring app, the signal will not come back unless the phone is rebooted.
Rogers one X on virgin, 1.73
Yup this happens to me a lot.
I don't like auto setup so my data is only on when I switch it on.
Several times data will drop off and not come back.
I tested this out at home where it's mostly WiFi for me....happened several times.
Reboot is the only thing that fixes it.
It's random and once I reboot it seems fine, but still annoying.
This is just data. I have not had WiFi issues much. I'm still 1.7 ....
sent from my hoXl
got a-Dev ?
www.android-dev.us
Same issue
Sent from my HTC One X using XDA
Reamer09 said:
This is the same for me. Mine went out yesterday morning and I left it alone to see if it would correct itself, then tried toggling data, then airplane mode. Nothing worked but a reboot.
Sent from my HTC One X
Click to expand...
Click to collapse
nugzo said:
i tried that, also airplane mode. only thing worked for me was a reboot
Click to expand...
Click to collapse
rhemzy said:
I've been having this issue since day 1 as well. toggling airplane mode does not fix anything either. happens on both 4g and LTE, however it seems much more frequent on LTE and the phone really heats up when it happens.
Click to expand...
Click to collapse
Same when I had the issue, airplane mode didn't fix it. For me it only happened on LTE, can't remember ever happening on "4G".
Strange but I really haven't had this issue since upgrading to 1.85. Maybe it will come back.
Related
Yesterday I lost all 3g data. If in 4g it works but that's it. I have tried 2 different radios and 2 backups and a new rom altogether. When it stoped working still nothing. I even tried lte switch and cycle through. Any suggestions. I haven't changed anything from when it did work till now.
I have nothing to contribute, but I would love to add my name to the basket that is having the same kind of problem. I flashed my rom before flashing the radio (i know)...
Now all works on the phone (wifi, apps, etc) except for the CELL RADIO. It is indicated with a red icon. Also, it will not let me save any APN information.
Cporcelli said:
Yesterday I lost all 3g data. If in 4g it works but that's it. I have tried 2 different radios and 2 backups and a new rom altogether. When it stoped working still nothing. I even tried lte switch and cycle through. Any suggestions. I haven't changed anything from when it did work till now.
Click to expand...
Click to collapse
I lost 3g all day saturday here in NC..woke up sunday morning and it was there. I traveled from western nc to raleigh for a football game and had no data the whole way...not sure if it was regional or what, but as soon as I hit raleigh, 4g popped up. AS soon as I left sat night, no 3g
I live in western Massachusetts. Wonder if it a Verizon problem.
Edit. Just talked to verizon she said not a problem or her end. Had me pull and reinsert the sim still no go.
Sent from my HTC ThunderBolt using Tapatalk
Did you guys make sure you have compatible radios for the ROM you choose?
Yes. I'm using the latest radio with a gb aosp . It was working fine.
Sent from my HTC ThunderBolt using Tapatalk
Don't know what it was but fixed itself.
Sent from my HTC ThunderBolt using Tapatalk
I'm having the same problem. I started last night. I have been running the same rom for nearly a month without any issue.
The weird thing is if I take the battery door off I can get 1X. When I put the door back on it goes to 3G for a split second then back to no data.
4G works fine. This is very frustrating.
BigJohn826 said:
I'm having the same problem. I started last night. I have been running the same rom for nearly a month without any issue.
The weird thing is if I take the battery door off I can get 1X. When I put the door back on it goes to 3G for a split second then back to no data.
4G works fine. This is very frustrating.
Click to expand...
Click to collapse
Modem settings?
Sent from my Thunderbolt using XDA App
It is and has always been on cdma/lte.
---------- Post added at 05:35 PM ---------- Previous post was at 05:31 PM ----------
I just used ##778# to switch my phone from eHRPD to Rev.A and my 3G is working again.
4G was prob down in your area, if that was the case you would not have got 3g either the fix you did put you on the regular 3g network.
Sent from my Thunderbolt using XDA App
When my phone shows the H symbol for network, it works well, but when I'm not using the network (no traffic), it falls back into 3g and gets stuck on upload. Occasionally, H service will come back, but often it won't. I have found if I turn the screen off, H service is restored.
I have had this problem for months now. I have a i9020a. Currently I have CM9 April 8th nightly installed, using the i9020AUCKJ1 radio. I just got done reverting to the stock build recently released from Google (IMM76D, I think), then upgrading to CM9.
No matter what I've done, nothing has worked:
1. reverting to stock then upgrading to a custom rom (Team-Kang, CyberGR, CM9, etc);
2. trying different radios;
3. opening phone info (*#*#4636#*#*) and changing it to GSM auto PRL as well as setting the band to USA;
4. making sure the APN is correct;
5. restoring the IMEI backup;
Any ideas what the issue could be?
H is 3G. Only active while data is being actively sent/received and it is actually feasible to use in your current area. Also, are you sure it is not only the animation that gets stuck?
Is there an actual problem, though? Is something not working quite right (data, sync, notifications, etc)?
It gets stuck on UMTS:3 (just keeps trying to upload) and won't work again until I turn off the screen and then it will usually revert to HSDPA:9.
Sent from my Nexus S using Tapatalk
chrisnathan1983 said:
It gets stuck on UMTS:3 (just keeps trying to upload) and won't work again until I turn off the screen and then it will usually revert to HSDPA:9.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
you should download taskiller.. kill all app before you use your internet, i have same problem and always solved with that way..
hope this helping
Sent from my GT-I5500 using Tapatalk
While taskiller certainly kills most running processes, it does nothing to help my network connection.
On a separate note, my roommate has the same phone and his maintains a steady HSDPA:9 connection without ever dropping into a UMTS:3 connection.
Sent from my Xoom using xda premium
chrisnathan1983 said:
While taskiller certainly kills most running processes, it does nothing to help my network connection.
On a separate note, my roommate has the same phone and his maintains a steady HSDPA:9 connection without ever dropping into a UMTS:3 connection.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
The normal behavior of the phone is to use HSDPA while it's in need(download/upload) , when not in use automatically goes to UMTS:3
What ROM your room mate is using ? model ? radio ? network ?
---------- Post added at 07:43 PM ---------- Previous post was at 07:36 PM ----------
Gasashi said:
you should download taskiller.. kill all app before you use your internet, i have same problem and always solved with that way..
hope this helping
Click to expand...
Click to collapse
You're talking totally rubbish ... Killing apps will not enhance anything and may even slow things down by needing more CPU power to open auto apps again...
I have expereinced the same issues with my 9020a on ATT. Sent phone to Samsung twice, changed SIM cards 4 times. Updated radios, now on 4.0.4 getting about 120 kbps download speeds while my other phone (work phone), iphone4s on att, gets about 5 mbps.
Call att, they credited me my entire months bill and offered a free galaxy note with a 2 year agreement. My thought is that ma' bell is just killing any unlocked phone or there are issues related to "LTE" rollout they wont admit to that is causing a disruption with 3.5G.
Anyways to the OP, you aren't alone. I too hope someon can help!
My roommate is using the same rom, CM9 (nightly from 3/29 though), radio is i9020xxkb3, network is also AT&T with same plan.
Watching the About Phone/Status on his phone, it stays on HSDPA:9.
My returns to UMTS:3 when not in use, but when in this mode, I get no network traffic at all. I will flash upload but will never download anything. Occasionally, H service will be restored, and I will get my network connection back.
Sent from my Nexus S using Tapatalk
He is also using an i9020a
Sent from my Nexus S using Tapatalk
This is a screenshot of what happens. The mobile signal is consistent until I turn the screen on and the something happens.
Sent from my Nexus S using Tapatalk 2
why you're wifi on ?
I don't always turn it off when I go to work. Unless I'm traveling I usually leave it on.
Sent from my Xoom using xda premium
To begin proper troubleshooting turn wifi off while you browseand report back
I experience the same connectivity problems whether I have the wifi off or not.
Sent from my Xoom using xda premium
same problem bro
i am from the Philippines and i'm experiencing the same problem with my i9023. No connection when on "3G", connection resumes when "H" or "E" appears in status bar
I too have this problem it's annoying!!
Sent from my JB AOKP Nexus S
My TMO One S wont disconnect from whatever wifi network it was connected to. I left my house and drove miles away and it shows still connected yet its obviously not and data doesn't work via the cell tower unless you turn off WiFi completely.
I have the same problem. I talked to tech support at t-mobile and they talked to HTC they had me switch out the phone. That didn't fix the problem. I can say when I wipe the phone the wifi seems to work, but after I install everything and wait a day it stops. I do like the phone and am thinking it is one of my app causing this problem. I bought a second one s for my yesterday I will see if her setup does this as well.
Sent from my HTC One S
Same issue here. I have left the house and been 15 minutes down the road and my wifi still shows as being connected to my home network. It does not do this all the time, maybe half the time. I can get it to connect to the cell network by toggling airplane mode on and then off.
I have worked out using a wifi analyzer that the wifi seem to lock up when the signal drops off, If I toggle the wifi on and off everything comes back just fine. The phone starts to find wifi signals again. I guess I am going to start uninstalling apps one at a time to try to find out witch one it is but I have over 60 so this is going to take a lot of time. I hope my wife's new phone doesn't have the problem that would make things easier to track down.
I had this problem. Do a factory reset. That'll sort it.
Sent from my HTC One S using XDA
Did a factory reset worked for a day and then started to do it again.
It is a known bug.
Hopefully will be sorted out by the 1.78 firmware update or a later one.
How do you know this is a know bug. This is the first post that I have seen on it on the web not just this site, and t-mobile and HTC said they have not seen it before, I know that could and most likely is BS, but all the same where did you get your info.
Supertech30 said:
How do you know this is a know bug. This is the first post that I have seen on it on the web not just this site, and t-mobile and HTC said they have not seen it before, I know that could and most likely is BS, but all the same where did you get your info.
Click to expand...
Click to collapse
I wrote about that to hex Europe and they confirm it to be bug.
Actually, I'm note running the 1.78 firmware with the newest radio and if I'm not mistaken, the issue isn't here...
Sent from my HTC One S using XDA
I am seeing this problem more frequently now. At my office the H1S is on Wifi all day pretty much, then I drive home which is a few miles, and it stills shows connected. Which is annoying as this means the 3G connection is not enabled.
Same here... Also not always and also it didn't happen first day to have phone, but after some days of usage...
I still haven't received the OTA (mine is Orange Spain branded)... Let's hope this has been solved.
Thanks all for letting me not filing alone... XD
bye!
I have noticed the same thing. It's probably a firmware issue as so many people are having it.
Any word on when the update will be rolled out?
Badmiker said:
I have noticed the same thing. It's probably a firmware issue as so many people are having it.
Any word on when the update will be rolled out?
Click to expand...
Click to collapse
For EU unbranded phone it's already out - which phone do you have? EU branded/unbranded/TMO?
orenfl said:
For EU unbranded phone it's already out - which phone do you have? EU branded/unbranded/TMO?
Click to expand...
Click to collapse
Is it an OTA update? I haven't had it yet.
Unbranded in the UK.
Sent from my HTC One S using Tapatalk 2
cookpass said:
Is it an OTA update? I haven't had it yet.
Unbranded in the UK.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
try checking by yourself:
Settings-> about-> software updates-> check now
Sent from my HTC One S using XDA
My SIM free H1S does says there is no update available. I am in the UK.
pzboyz said:
My SIM free H1S does says there is no update available. I am in the UK.
Click to expand...
Click to collapse
And your software is 1.XX.401.2?
If so, what is your XX?
The one I got with my phone when purchased was 53 and now after the OTA it's 78.
orenfl said:
The one I got with my phone when purchased was 53 and now after the OTA it's 78.
Click to expand...
Click to collapse
I purchased the H1S via Amazon as soon as it was launched, it is currently on the same software version you started with too, so it is on 1.53.401.2.
orenfl said:
try checking by yourself:
Settings-> about-> software updates-> check now
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
I did that, that's why I asked
Cheers though.
And its a 53.
Sent from my HTC One S using Tapatalk 2
I have noticed that after my phone is hooked to the wifi for a few minutes it seem to stop scanning for other networks. I am going to try a WIFI manger and see if that helps. I hate having to turn off and on the wifi after I leave my house.
Second day owning this device and love it so far, but day two has been rough. I am stuck on 3g. All of a sudden today my lte switched and will not go back. Iv'e rebooted, toggled airplane mode and data. Even pulled the sim. I live in a strong 4g area so that is not the problem. My buddy has a nexus and his is fine. I also have had great reception in areas I have always had problems, so not a reception issue. I called verizon and was told it is a know issue that is normally solved with a reboot. She said an update was scheduled for early September to fix the issue. The point of this thread is to find out if anyone else has had this problem, or found a solution.
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
I don't have the exact problem i did notice mine switches from lte to 3g all the time and it stays 3g until i change it back and reboot.
Sent from my SCH-I535 using xda app-developers app
ajd88 said:
Second day owning this device and love it so far, but day two has been rough. I am stuck on 3g. All of a sudden today my lte switched and will not go back. Iv'e rebooted, toggled airplane mode and data. Even pulled the sim. I live in a strong 4g area so that is not the problem. My buddy has a nexus and his is fine. I also have had great reception in areas I have always had problems, so not a reception issue. I called verizon and was told it is a know issue that is normally solved with a reboot. She said an update was scheduled for early September to fix the issue. The point of this thread is to find out if anyone else has had this problem, or found a solution.
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately I am also finding myself stuck in 3g. I have pulled the battery, installed a new ROM. Still working on it, not thrilled. Prior to 4g disappearing, it showed 4g, however I was unable to connect over it. I hope this isn't a hardware issue.
---------- Post added at 08:12 PM ---------- Previous post was at 08:02 PM ----------
ajd88 said:
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Did this work?
Just FYI, I have the SCH-i535 and am noticing similar behavior. I had a Samsung Droid Charge before the SGS3, and it stayed locked to 4G LTE in the same exact areas of my home. If my Charge did happen to drop 4G, it would always come back. But not with my SCH-i535. Once 4G drops it stays on 3G until I reboot the phone. So far, this is my only complaint about this phone.
It is very random for me. Im certain its a **** sim card. Right now its fine, but at any time it may get stuck on 3g. Also while at work the first couple of days it would hold a decent 3g signal, now its primarily on 1x. Once i replace the sim card I am hopeful for it to be fine.
Sent from my SCH-I535 using xda app-developers app
ajd88 said:
It is very random for me. Im certain its a **** sim card. Right now its fine, but at any time it may get stuck on 3g. Also while at work the first couple of days it would hold a decent 3g signal, now its primarily on 1x. Once i replace the sim card I am hopeful for it to be fine.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I thought Verizon said that this was a known issue? I'm just curious as to why you would disagree. But if a new SIM does happen to fix the problem, please let us know.
Just a heads up! I have the same issue, but I can't get 4g back at all, which I thought stemmed from flashing CM9, but this thread is making me wonder now! I spent an hour on the phone with Verizon technical support and they said you will get a popup if the sim is the issue. They told me its the phone and they are sending me a new one. FYI you can try this code. *2767*3855# in the dialer to factory reset the phone ( can do the same in recovery ofcourse), but you HAVE to be running STOCK UNROOTED! Some people have had luck with this "resetting" the radio I guess. If this doesnt work, might as well call them and get a new phone coming. TRUST ME, I believe I did everything I could think of before calling them, except taking the phone apart and pulling a new radio out of my ass!! Lol
I'd just return the phone and get a new one if possible.
They did tell me it was known issue. Its just weird how random it is. I am hopeful it is either the sim card of a software issue. I hope it is not a hardware issue. I would rather not have my phone replaced as I just put a new screen protector on. Also to those getting a replacement, is it brand new or a certified like new device?
Sent from my SCH-I535 using xda app-developers app
ajd88 said:
They did tell me it was known issue. Its just weird how random it is. I am hopeful it is either the sim card of a software issue. I hope it is not a hardware issue. I would rather not have my phone replaced as I just put a new screen protector on. Also to those getting a replacement, is it brand new or a certified like new device?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I did read in another forum that the replacement phones are coming out with a baseband update. I'm guessing that we will probably need to exchange our phones...or be patient for the OTA. Hopefully it won't be too much longer. Incidentally, I just did a factory reset and 4G now appears to be working. Time will tell...
mds96 said:
Just a heads up! I have the same issue, but I can't get 4g back at all, which I thought stemmed from flashing CM9, but this thread is making me wonder now! I spent an hour on the phone with Verizon technical support and they said you will get a popup if the sim is the issue. They told me its the phone and they are sending me a new one. FYI you can try this code. *2767*3855# in the dialer to factory reset the phone ( can do the same in recovery ofcourse), but you HAVE to be running STOCK UNROOTED! Some people have had luck with this "resetting" the radio I guess. If this doesnt work, might as well call them and get a new phone coming. TRUST ME, I believe I did everything I could think of before calling them, except taking the phone apart and pulling a new radio out of my ass!! Lol
Click to expand...
Click to collapse
I also flashed CM9, and I am fairly certain this was the cause of my problems. Nothing I did would make 4G work again.
Other 4G VZW devices seemed to work fine at the same time(I have an ipad3 for work, POS).
I didn't mess with it for a couple of hours while running errands, then all of the sudden it was working again. Been fine ever since as far as I can tell. It would be nice to know what exactly is causing this, but for now I'd caution against messing with cm9 .
My One S is randomly dropping all reception on cell.network.
If i put it in Flight mode and then turn Flight mode off again and enter my pin, the phone is reconnected again..
Anyone seen this?
That happens to me also. I'll have 3 bars with 4g then all the sudden I have no service for like 2 minutes. I have no idea if its a Rom issue or network issue or radio issue.
Sent from my HTC One S using xda premium
I have also this problem with restart most of the time I have too take out my microchip and put it back in.
Sent from my HTC One S using xda premium
I also experienced network signal getting lost for some time / struck on Airplane mode
my very strange experience is ... my mobile screen is not turning on and keeps on vibrating for half an hour
This used to be a huge problem for me, but the recent OTA has resolved it completely...
I can repeat what I told someone else about text issues. I had the signal issue as well, it would constantly jump up and down and turn into an X so here was my reply...
LibertyMonger said:
I can tell you how i fixed my issue when something similar was happening to me. I had this issue on my previous phone as well so i figured after getting this phone and it continued it had to be something to do with my account setup. Some kind of glitch. So after getting fed up with Tech support I had my network account manager have all my features and account removed, then added back on like it was a new account. Then I did a factory reset and woila! My network signal is stronger than ever. Texts send instantly! Faster than I have ever seen them send! lol.
Click to expand...
Click to collapse
Your issues may not be the same but i can say that my signal is better than i ever had seen it! And absolutely no more loss of signal X's