Attention! ( No ICS for Galaxy R = We must join together and act ! ) - Samsung Galaxy R i9103

As you all know Samsung promised ICS for Samsung Galaxy R, but now thay give a different explanation, like this " Samsung Mobile España...Galaxy R no recibirá ICS ya que no se puede asegurar el perfecto funcionamiento en estos dispositivos. Saludos." in translation " R Galaxy not receive ICS because there is no guarantee the perfect operation in these devices. Greetings. "
My suggestion is to unite together and through social networks show our unhappiness !
I suggest the following:
1. Every day act on different fb page.
2. Put them the same questions until we get concrete answers to us.
...................................................................................................
Go to this fb page http://www.facebook.com/pages/Samsung-Galaxy-R-We-want-ICS/354963667898597?skip_nax_wizard=true and put yours knowledge
Thanks Cooleagle for this
FACEBOOK:
- Samsung Mobiles FB: http://www.facebook.com/SamsungMobile
- Samsung FB UK: http://www.facebook.com/SamsungUK
- Samsung Mobiles FB India: http://www.facebook.com/samsung.mobiles
- Samsung FB Russia: http://www.facebook.com/samsungru
- Samsung Mobiles FB Spain: http://www.facebook.com/samsungmobilespain
TWITTER:
- Samsung Mobiles Twitter: http://twitter.com/#!/SamsungMobile
- Samsung Twitter UK: http://twitter.com/#!/SamsungMobileUK
- Samsung Mobiles Twitter India: http://twitter.com/#!/samsung_india
- Samsung Twitter Russia: http://twitter.com/#!/samsungru
- Samsung Mobile Twitter US: http://twitter.com/#!/samsungmobileus
Questions that could be asked:
- Why is Samsung not updating Galaxy R to ICS 4.0 as they had promised earlier ? Why are you fooling your consumers ?(Post links to the above mentioned articles as proof but also take screenshots before as they can simply take down that page)
- Why is Samsung back tracking on the updates even though Galaxy R is highly capable of running ICS ? Why are you fooling your customers ?
- If Samsung is updating then what's the schedule and when will Galaxy R get ICS ?
- If Samsung is not updating then give back our money as they are not updating as promised earlier which was basis on which we bought Galaxy R. Ask others users not to buy Samsung mobiles because they cheat & fool users.
Add some idea if you have

Oh well you made a new thread with all my posts from HERE & made this thread.
________________________________________________
The tentative dates given by various regional departments of Samsung:
Germany: Scheduled for July, should be available by August.
Sweden: Between July 23, 2012 - August 5, 2012
India: ICS will be released for Galaxy R very soon. Stay tuned.
________________________________________________
Guys please chip in with all you can do, whether you are on the move, in office, in school, in college, etc.
Post/comment in least 10 Facebook pages/ websites /forums daily if you want Galaxy R to get ICS 4.0 & want to enjoy all the latest features on your beloved Galaxy R. Thanks.
For the record:
Date: 20th December 2011
Samsung unveils ICS update schedule for Galaxy line(GSMArena): http://www.gsmarena.com/samsung_unveils_ics_update_schedule_for_galaxy_line-news-3544.php
Date: 20th December, 2011
Android 4.0 Ice Cream Sandwich upgrade for GALAXY devices (by Samsung Mobile FB): http://www.facebook.com/notes/samsung-mobile/android-40-ice-cream-sandwich-upgrade-for-galaxy-devices/328795820483403
13th January 2012
Samsung_India Tweets: Galaxy R will get ICS upgrade but we do not have the exact information on the dates. Will update you once we have that information available ( URL: https://twitter.com/#!/Samsung_India/statuses/157775575862358016)
SEOUL, Korea – March 13, 2012
Samsung confirms Galaxy R will get ICS in the following news from Samsung's own news site: http://www.samsung.com/us/news/newsPreviewRead.do?news_seq=20138

This is false, Samsung will update Galaxy R, Google force companies to update at least one time their devices.

Guys let us ask for refund if our phone doesnt receive the update.Im totally furious!

i have mailed to samsung service care, mailed to their CEO, mailed to samsung customer voice, wall post on india fb page, twitted on india twitter.
will update here if i get any replies to those

Punman1989 said:
Guys let us ask for refund if our phone doesnt receive the update.Im totally furious!
Click to expand...
Click to collapse
My friend let's put this anger to use & vent it at Samsung on the pages posted above & also add your own. Thanks.

I have attached all the screenshots,
You can even mail these screenshots to the Service Care and to CEO..

Please comment or like my post.
http://www.facebook.com/permalink.p...793&id=114219621960016&ref=notif&notif_t=like

My post to Samsung Srbija ( Samsung from my country )
I ask : All this is nice, Samsung presents a new model Galaxy S3, etc., but what about the promised ICS update for other models? Samsung has promised ICS for the Galaxy R out, now our comments on what ever Samsung page are deleted and users are baned. Question for you, do you know when you might be expected update specifically for the Galaxy R? thank you
p.s if you are not able to give me an answer, who should I contact?
Answer: Dear Zeljko, we just launched an update to ICS for S2, we are working on and to come to the other Galaxy devices, including the Galaxy R as soon as possible.
.......................................................................................
I do not believe in this, because thay do not give concrete answers.

@ZeXzr
Thanks for updating buddy
You could reply them asking for at least some approximate but concrete schedule on when we will get it my friend.
maslafonjr said:
This is false, Samsung will update Galaxy R, Google force companies to update at least one time their devices.
Click to expand...
Click to collapse
Well let's hope that's the case & we get a positive conformation on the ICS update buddy.

It began http://www.facebook.com/samsungmobilespain
look wall of page
They deleted our comments 3 or 4 are deleted

Its is Spanish language...dude....
Please translate it into English...and what has started happening ??

I put on couple of my sites that people ask a question od Samsung fb page, thay comment but comments have been deleted...

one more for.....

just received a phone call from samsung csc regarding to my complaint mail.
the csc guy told me that samsung havent announced ANY OFFICIAL STATEMENT FOR INDIA that they will launch ICS to galaxy R, also they cant provide any estimated time about when will ICS come for our device. and about official ICS announcement for sgr, its on samsung's global and other websites so they cant provide any info on that, they only have details about what is posted on indian page.

xlm13x said:
i have mailed to samsung service care, mailed to their CEO, mailed to samsung customer voice, wall post on india fb page, twitted on india twitter.
will update here if i get any replies to those
Click to expand...
Click to collapse
Hey man can give the email IDs of that CEO, Customer Care, Customer Voice, any others you got ?
I would also like to mail them and also encourage others to do so.
Thanks.

ZeXzr said:
one more for.....
Click to expand...
Click to collapse
can u plz translate what does sammy guys write in ur lang?
---------- Post added at 05:22 PM ---------- Previous post was at 05:21 PM ----------
'cooleagle' said:
Hey man can give the email IDs of that CEO, Customer Care, Customer Voice, any others you got ?
I would also like to mail them and also encourage others to do so.
Thanks.
Click to expand...
Click to collapse
on this page u can find those contacts for india.
http://www.samsung.com/in/info/contactus.html

ZeXzr said:
one more for.....
Click to expand...
Click to collapse
can you please translate what Samsung replied ...

can we get refund through legal ?
because, lot of people buy this phone because of their promises through media.
(Apple refunded for iPad 3 4g problems in australia.)

jason11 said:
can we get refund through legal ?
because, lot of people buy this phone because of their promises through media.
(Apple refunded for iPad 3 4g problems in australia.)
Click to expand...
Click to collapse
as csc guys talked with me, he told me that samsung havent declared that they will launch ICS for sgr in india, its not mentioned on indian sammy website also, so i think indian guys cant claim to refund money but in other countries where sammy have declared that they will provide ICS maybe can claim.

Related

Latest FB post on GPS by Samsung Service

Post from FB below from 55 minutes ago:
Samsung Service
Hi Jerry, I'm sorry for the delay in my response. I was actually off when I got the news of the update for the Epic. I posted it so that the owners of the Epic would have immediate access to this information. It was not my intention to ne...glect your posts. We've not announced an ETA from Froyo for any of the US Galaxy S models, however, we are still on target to release a software update to address GPS this month.
I very much appreciate your patience and hope you'll hang in there with us. (you too, Jason!
Sincerely,
Leah

Official update to ICS for Galaxy R

Samsung has told that all the phones Samsung Galaxy will be updated to 2.3.6 soon.
Why isn't there Galaxy Royal in this table released yesterday from Samsung?
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EDIT: Samsung Italy has confirmed the ICS update for Galaxy R.
This is what Samsung Italy has told:
"Samsung ha finalmente confermato il rilascio di Android 4.0 Ice Cream Sandwich per la sua gamma di smartphone Galaxy. Vi avevamo già anticipato che la gamma Galaxy sarebbe stata aggiornata e adesso arriva una nuova conferma ufficiale da parte del produttore. Samsung Galaxy Note e Galaxy S IIsaranno i primi a ricevere la nuova distribuzione Android 4.0 nel primo trimestre del 2012. Per i modelli Galaxy S II LTE, Galaxy R, Galaxy Tab 10.1, Galaxy Tab 8.9, Galaxy Tab 7.7 e Galaxy Tab 7.0 Plus si dovrà invece attendere per sapere le date di aggiornamento sebbene Ice Cream Sandwich sia confermato!"
Google translate:
"Samsung has finally confirmed the release of Android 4.0 Ice Cream Sandwich for its Galaxy range of smartphones. We had anticipated that the range would be updated Galaxy and now comes a new official confirmation from the manufacturer. Samsung Galaxy and Galaxy S II Notes will be the first to receive the new Android 4.0 distribution in the first quarter of 2012. For the Galaxy S II LTE models, R-Galaxy, Galaxy Tab 10.1, Tab Galaxy 8.9, Galaxy Galaxy Tab 7.7 and Tab 7.0 Plus will instead wait to see the dates though update Ice Cream Sandwich is confirmed!"
Claus72 said:
Samsung has told that all the phones Samsung Galaxy will be updated to 2.3.6 soon.
Why isn't there Galaxy Royal in this table released yesterday from Samsung?
Click to expand...
Click to collapse
Galaxy royal is an unwanted kid for Samsung???
And no forum?
I've been searching through XDA to find the reason why i9103 is not getting its own forum, but found nothing. Could someone please explain why? I have both i9000 and i9103 and I have enjoyed and still enjoy homebrew on the former, while the latter, having root, some kernels, some roms, and being the most requested to create a new forum, hasn't still received its own category. Why? Thanks
iKevinShah said:
The galaxy R is one the latest phone which comes with 2.3.5 if i am not wrong (it has GB surely)
maybe they would be directly skipping it to ICS ?
Click to expand...
Click to collapse
It comes with 2.3.4.
I hope you are right but I'm not so sure.
jason11 said:
Galaxy royal is an unwanted kid for Samsung???
Click to expand...
Click to collapse
It looks like that. I asked samsung.se why there wasn't SGR on their website and if they had some info about ics update and I received just two marketing-slogans with no answers. It's f...n ridiculous. Samsung acts like they try to hide the fact that they've ever released this device. No update, not even picture+product features on many official websites, nothing. The most of technical information can be found on private blogs which by the way most often discouraged potential buyers from purchasing this handset ("we recommend to add some amount of money and buy sgs2 since the price difference is not that big"). The only thing you can easily find now is the (mostly asian) firmware. Big thanks to sampro.pl - definitely the best samsung fanpage on web and sammobile.com - wannabe the best (no irony here, second place in my own ranking), though still no info about i9103 at all, but they at least try to keep website updated and do something towards development.
josjator said:
I've been searching through XDA to find the reason why i9103 is not getting its own forum, but found nothing. Could someone please explain why? I have both i9000 and i9103 and I have enjoyed and still enjoy homebrew on the former, while the latter, having root, some kernels, some roms, and being the most requested to create a new forum, hasn't still received its own category. Why? Thanks
Click to expand...
Click to collapse
As far as I can remember we just have: root, cwm and one custom kernel The roms we can enjoy here are only the stock ones It's not a huge achievement unfortunately. We just have one ardatdat that makes a real progress here. Otherwise we're more or less devoted but still bunch of ordinary, average users. Our contribution is not the biggest. It doesn't really matter we're probably over 400 people now. The popularity of SGR among devs and rom brewers is none at the moment and that's the most important for real progress. At this point I can understand why we cannot get own section here.
On the other hand the biggest "sin" of i9103 seems to be: not being released in USA. There are plenty crappy, obsolete devices that have been granted home here, and it doesn't matter that they no longer fulfill tech. requirements for further development. Moreover SGS2 has at least few different sections just because of cosmetic differences within one model (depending on carrier). That makes explanations that device should have some special, unique features, ridiculous.
Claus72 said:
Samsung has told that all the phones Samsung Galaxy will be updated to 2.3.6 soon.
Why isn't there Galaxy Royal in this table released yesterday from Samsung?
Click to expand...
Click to collapse
It shows the timeline for the release of updates for THE ITALIAN VERSION of Samsung products.
There is a Samsung 2.3.6 update in English for the Galaxy R and you can download it here:
http://forum.xda-developers.com/showthread.php?t=1372457
So you can NOT say that Samsung did not supply any 2.3.6 ROM for the Galaxy R.
There probably is a low priority for the Italian version because there are no Italian network operators selling the Galaxy R. Is there one?
---------- Post added at 03:03 AM ---------- Previous post was at 03:00 AM ----------
jason11 said:
Galaxy royal is an unwanted kid for Samsung???
Click to expand...
Click to collapse
Also the Flagship i9100 Galaxy S II has only 2.3.6!
We just are not Flagship. We are a cheaper copy of the S II.
But we did get 2.3.6!
---------- Post added at 03:04 AM ---------- Previous post was at 03:03 AM ----------
josjator said:
I've been searching through XDA to find the reason why i9103 is not getting its own forum, but found nothing. Could someone please explain why? I have both i9000 and i9103 and I have enjoyed and still enjoy homebrew on the former, while the latter, having root, some kernels, some roms, and being the most requested to create a new forum, hasn't still received its own category. Why? Thanks
Click to expand...
Click to collapse
Ask the admin why. Did you?
---------- Post added at 03:08 AM ---------- Previous post was at 03:04 AM ----------
Claus72 said:
It comes with 2.3.4.
I hope you are right but I'm not so sure.
Click to expand...
Click to collapse
Again you are writing something about the ITALIAN VERSION.
The Austrian and German versions get sold with 2.3.5 and the Taiwan, Hong Kong, China Korea versions are now sold with 2.3.6 or can get 2.3.6 via Kies update.
---------- Post added at 03:30 AM ---------- Previous post was at 03:08 AM ----------
m.kochan10 said:
It looks like that. I asked samsung.se why there wasn't SGR on their website and if they had some info about ics update and I received just two marketing-slogans with no answers. It's f...n ridiculous. Samsung acts like they try to hide the fact that they've ever released this device.
Click to expand...
Click to collapse
There are 4500 pages that mention the i9103 Galaxy R on samsung.com:
http://www.google.com/search?q=i9103+site:samsung.com
The Swedish Galaxy R support site is here:
http://www.samsung.com/se/support/detail/supportPrdDetail.do?prd_mdl_cd=GT-I9103MAAHTS
Why did I find it in 1 Minute, man?
I know, but the thing is that the same poor information (swedish website) has been there for 3 months. Nothing has changed...which is a joke if we talk about successful promotion. Try to find it among other handsets, like a regular random surfer.
I'm aware of google search engine, but it's just a word game if we consider PR. You cannot call it proper marketing like it was in case of even Galaxy Ace (not to mention SGS2). I meant official websites and full advertisement which includes: full display among all other devices: (pictures + specifications + marketing text) and not only manual + Kies hidden deeply inside the website. It's not serious promotion of a powerful device.
Yes 4500 pages where word "i9103" appears - Agree, but on how many national websites is Samsung Galaxy R really promoted? I checked last month and it was just: Hongkong, Taiwan, China, Russia and Spain.
m.kochan10 said:
Agree, but on how many national websites is Samsung Galaxy R really promoted? I checked last month and it was just: Hongkong, Taiwan, China, Russia and Spain.
Click to expand...
Click to collapse
You did not check good enough. I know many more national samsung sites with Galaxy R promotion.
Re-check with google and tell us how many national sites.
For legion1911, I have more than 700 post in this forum and I came from HTC Diamond, Diamond 2, Tytn, Tytn 2 and HD2.
I like very much Galaxy Royal and I bought it for the low price (I payed it 300 euro for a new one) but you can't tell that this phone is supported from Samsung or from this forum. I can tell you the real support is something else.
Sorry for my bad English.
I bought nothing Galaxy R is very sorry ...
Ok, since the quality of google results is not always trustworthy and raw numbers/expressions often highly misleading I've checked most of world's websites through samsung.org, site by site.
I haven't checked Africa and South America due to the lack of time. May my latin, and african friends forgive me.
These are the countries (23) where you can find galaxy R among other devices:
Europe: Austria, Germany, Norway, Spain, Croatia, Kazakhstan (it's european according to samsung), Estonia, Latvia, Lithuania, Russia, Ukraine
Middle East: Bahrain, Kuwait, Saudi Arabien, UAE, Yemen
Asia and Pacific: China, Hongkong, Singapore, Thailand, Taiwan, India
North America: None, but here I can understand (no release)
Conclusion: only 4 developed (West european countries with over-average income per capita have Samsung Galaxy R officially on their websites). We can then differentiate: asian tigers like Singapore and Taiwan. I don't mean to discriminate anybody, and I appreciate contribution of developers from other parts of the world equally, but statistically most of them come from western countries.
Other countries (19) belong to either developing or less developed with lower income per capita.
Well at the beginning I thought it was just neglectful of Samsung that they didn't push their regional offices to update their websites. Right now I can see it was a planed marketing strategy. But I still think it's unacceptable that over 3 months after release the phone cannot be found on major official sites.
My friends please, let's everybody consider himself/herself if it's the right promotion and support that guarantees or rather makes further development easier. I'm personally not convinced if it is the best way.
We have bad luck, but we have at least solid devices with not buggy stock and I'm sure that sooner or later we're gonna get what we're waiting for.
Claus72 said:
For legion1911, I have more than 700 post in this forum and I came from HTC Diamond, Diamond 2, Tytn, Tytn 2 and HD2.
I like very much Galaxy Royal and I bought it for the low price (I payed it 300 euro for a new one) but you can't tell that this phone is supported from Samsung or from this forum. I can tell you the real support is something else.
Sorry for my bad English.
Click to expand...
Click to collapse
You were talking about no 2.3.6 for the R from Samsung. And I wrote there is one.
Yes I wish they would support us more but we are not flagship. We are a minor side release in the tradition of the Samsung "3" devices i9103, i9003.
The number with a 3 and the end and that they did not give us the S in the name says it all.
About the forum, I think the administrators of this forum are american a**holes that do not want to give us a forum for this device because it is not sold in the US.
---------- Post added at 11:27 PM ---------- Previous post was at 11:20 PM ----------
m.kochan10 said:
Ok, since the quality of google results is not always trustworthy and raw numbers/expressions often highly misleading I've checked most of world's websites through samsung.org, site by site.
I haven't checked Africa and South America due to the lack of time. May my latin, and african friends forgive me.
These are the countries (23) where you can find galaxy R among other devices:
Europe: Austria, Germany, Norway, Spain, Croatia, Kazakhstan (it's european according to samsung), Estonia, Latvia, Lithuania, Russia, Ukraine
Middle East: Bahrain, Kuwait, Saudi Arabien, UAE, Yemen
Asia and Pacific: China, Hongkong, Singapore, Thailand, Taiwan, India
North America: None, but here I can understand (no release)
Conclusion: only 4 developed (West european countries with over-average income per capita have Samsung Galaxy R officially on their websites). We can then differentiate: asian tigers like Singapore and Taiwan. I don't mean to discriminate anybody, and I appreciate contribution of developers from other parts of the world equally, but statistically most of them come from western countries.
Other countries (19) belong to either developing or less developed with lower income per capita.
Well at the beginning I thought it was just neglectful of Samsung that they didn't push their regional offices to update their websites. Right now I can see it was a planed marketing strategy. But I still think it's unacceptable that over 3 months after release the phone cannot be found on major official sites.
My friends please, let's everybody consider himself/herself if it's the right promotion and support that guarantees or rather makes further development easier. I'm personally not convinced if it is the best way.
We have bad luck, but we have at least solid devices with not buggy stock and I'm sure that sooner or later we're gonna get what we're waiting for.
Click to expand...
Click to collapse
Good job. You are aware that with CHINA, INDIA, RUSSIA, GERMANY, SPAIN, you are already covering half the population of the planet?
Yes the R is not a global release, we are a minor regional release.
But still the Royal is a damn good device!
Please write a message of support for the Royal here:
http://forum.xda-developers.com/showthread.php?p=20442679
legion1911 said:
Good job. You are aware that with CHINA, INDIA, RUSSIA, GERMANY, SPAIN, you are already covering half the population of the planet?
Click to expand...
Click to collapse
Thnx and yes I am
Who put that in my signature? OMG!
I've just got an answer from samsung customer service (swedish one). According to the message we're getting ICS-update for sure in the first quarter of 2012
Yes, it is.
I confirm this as wrote in the first post.http://android.hdblog.it/2011/12/20/samsung-conferma-android-4-0-per-la-gamma-top-galaxy/
Second official confirmation for ICS on GALAXY R.
http://www.sammobile.com/2011/12/22/official-no-android-4-0-for-galaxy-s-and-galaxy-tab/
They explain also why galaxy S and tab wont be getting ICS.
"For the following devices it is a FACT they will receive their updates:"
GALAXY S II
GALAXY S II LTE
GALAXY Note
GALAXY R
GALAXY Tab 10.1
GALAXY Tab 8.9
GALAXY Tab 7.7
GALAXY Tab 7.0
Correct me if I'm wrong but I've always thought SGS had almost identical specs as Nexus S, which has already got an update. Is it Touchwizz that is so demanding?
I believe they both share hardware but touchwizz 5.0 is only for dual core lol. They say that some hardware wont work on 4.0 ... I dont know what the mean...

Collection of signatures. Help! i9003

Hi all / as
As many know, Samsung has spent literally Ice Cream Sandwich bring our terminals and other fully capable as the i9000/i9003. And instead of bringing us ICS brings a Value Packs based on Gingerbread 2.3.6 and poor with some improvements. For Model i9000 is already underway, but for our model, the i9003, have no release date.
I roll it up again, the reason is to try to get together all we can, and give "the ass" to Samsung. I do not think we get much, but just to see if Samsung do understand that the money they give us, and we should treat us well.
So the plan would be to miss a few weeks, so that this proposal extends as much as possible. And one day go by sending e-mails every day or something. We should also be educated, and make them understand that due to their lack of commitment to the buyer, we will not comprarproductos Samsung.
Samsung Tweeter Spain:
@ SamsungMobileES
Tweeter Samsung Global:
@ SamsungMobile
Come on guys!!
I sign
Enviado desde mi GT-I9003 usando Tapatalk
I sign too..come on people join in..
Sent from my GT-I9003 using XDA
I suggest put on twitter global:
We are very unhappy with #Samsung, because will not port ICS to #GalaxySL. We consider don't buy any Samsung device.
Click to expand...
Click to collapse
sorry to say but it has no use. We have done so many petitions but till now no result we have got.
Better directly mail samsung official about this. They will at least reply u.
vishal24387 said:
sorry to say but it has no use. We have done so many petitions but till now no result we have got.
Better directly mail samsung official about this. They will at least reply u.
Click to expand...
Click to collapse
But if we listen to many of us and later we will do on the web
I agree!!

Now you see it now you don't Now you'll get it now you won't ZTE plays hide and seek

Hi there guys,
I feel compelled to share with you my communication exercise with the ZTE Customer
Service. May it be a guideline for some on how to deal with them or a plain warning
for others how not to tread too deeply into the murky waters of China Sea. As many of
you probably know ZTE displayed their then flagship handset Grand X In at the IFA
trade show in Berlin last year. The phone's specs read among other things 16 GB
storage memory, FM Radio and NFC. Subsequent and numerous reportings from the
event proved it to be true and in accordance with ZTE's own web page. However
when the handset shipped to Europe it turned out that there is only other release
available - one with 4 GB mem, no radio, no NFC. And this is the edition I bought
from T-Mobile Poland at the end of last year. Although the phone was running stock
ICS 4.0.4 I loved it and wanted to buy another one, this time with 16 GB mem etc. So I
wrote ZTE asking as to where to get it. Then followed the exchange I make you privy
to.
The second question I asked them was the prospective availability of Jelly Bean
upgrade. It was known that Intel ported JB to x86 platform as early as last September
and that their employees were having it on their own handsets since then. So the JB
suited for Atom powered smartphones was in existence and doing fine. I naturally
mentioned this fact to ZTE while asking about their own plans to give us JB. As it
turns out ZTE condition the JB release upon a carrier or a dealer making specific
request for it and that means demand for a upgrade is based on particular sales. And
that means there will be no JB for Grand X In and other Intel based handsets in the
foreseeable future unless some devs take the matter to the heart and mind. What is
frustrating the most is some cloak of secrecy and not giving customers straight facts
from the beginning. Many of us would have thought twice about the purchase had we
known from day one we'd be dumped and support for our phone abandoned before
the year was over. I'll let you be the judge and jury. Below is the copied email
exchange in the original form. I've only removed instances of my email address and
ZTE's web page being readable (10 posts rule).
--- On Thu, 4/4/13, ZTE email <ZTE email> wrote:
From: ZTE email <ZTE email>
Subject: Re: ZTE Grand X IN
To: "my name" <my email>
Date: Thursday, April 4, 2013, 6:34 PM
Dear Valued ZTE Customer,,
Thanks for contacting ZTE.
If you want to purchase a single unit please contact nearest dealer or any network
provider.
ZTE is not selling any product to the customer or in the market directly.
And we cannot provide you any dealer details.
End-users are advised not to upgrade their phone versions until the software is
released formally.
Regarding your inquiry, we would recommend that you'd better contact your
network operator or dealer from where you have purchased to consult.
Because the android updated is based on the demand of your local network
operator or dealer,
ZTE is not selling any device to the end user or in the market directly.
ZTE is manufacturing the handset as per the requirement of network provide and
dealers.
So it depend on the network provider or dealer that, what Android version they
need in there device.
If we want to release the new version of android we need a request from the
network provider.
Because for us they are the customer who as purchased the device from us and we
can release the new version only if we receive the request for them.
Should you require any further assistance, please do not hesitate to contact us!
Best Regards
my name <my email>
04/04/2013 07:06 AM
To
ZTE email
cc
Subject
Re: ZTE Grand X IN
Dear Sirs,
On January 23 I asked you two questions:
- where can I buy or order the ZTE Grand X IN with 16 GB storage memory?
- when will you deliver Jelly Bean for Grand X IN?
Two simple questions of where and when pertaining not to some rocket science
problem but to the very smartphone you manufacture yourself.
On February 19 you let me know that my "email has been forwarded to the relevant
colleagues for their appropriate handling" and that you "will respond as soon as
relevant information is available".
Now, correct me if I'm wrong, but I assume that these "relevant colleagues" are the
ZTE employees and that you pay them monthly salaries for their "work", do you not?
So let me sum it up for you:
- ZTE is the manufacturer of the Grand X IN
- relevant ZTE employees, paid and employed by the ZTE, for two months and a
half cannot find any information where I can purchase a product manufactured by
their own company! This is ridiculous, this is pathetic! Well then, maybe they
shouldn't be working for the ZTE but for some Chinese grocery store on some street
corner in ShenZhen. And you dare to call it a customer service - this is a sad joke. A
very sad joke, a mockery and total disrespect for your own customers. And mind you I
asked you two questions, the Jelly Bean question as well. In my country all it would
take is one phone call lasting two minutes and another two to write an email to the
customer. You have a long way ahead of you...
Regards
my initials
--- On Tue, 2/19/13, ZTE email <ZTE email> wrote:
From: ZTE email <ZTE email>
Subject: Re: ZTE Grand X IN
To: "my name" <my email>
Date: Tuesday, February 19, 2013, 8:16 PM
Dear Valued ZTE Customer
Thank you for contacting ZTE and your prompt reply.
Your email has been forwarded to the relevant colleagues for their appropriate
handling.
We will respond as soon as relevant information is available.
Best Regards
my name <my email>
02/19/2013 06:40 PM
To
ZTE email
cc
Subject
ZTE Grand X IN
Dear Sirs,
On 23 January I have sent you a e-mail included below. To this very date I have not
received any answer from you. I'm wondering if the mail delivery system is to blame
for no reply or was it your lack of willingness to answer me. If the latter is the case
then be kind enough to let me know about it. I do not know about customer relations
policy in your country but in mine customer's inquiries are always most warmly
welcomed and are answered promptly, kindly and to the point.
Best regards,
my name
--- On Wed, 1/23/13, my name <my email> wrote:
From: my name <my email>
Subject: ZTE Grand X IN
To: ZTE email
Date: Wednesday, January 23, 2013, 9:15 AM
Dear Sirs,
I am proud and happy owner of ZTE Grand X IN, the best smartphone in its class
the world over. I bought it a month ago from T-Mobile Poland. It has the original T-
Mobile stock 4.0.4 and 4 GB storage. I would like very much to buy another one but
this time the version with 16 GB storage. Could you please tell me if it is available in
Europe and if not then where I can get it. It is such a fine phone and I love it so much
that I am prepared to go to the end of the world to have it. I would like to thank you all
for providing us, customers with such a magnificent product. Last but not least could
you please tell me if you are preparing an upgrade for ZTE Grand X IN to Jelly Bean
4.1.2. Currently it has only ICS 4.0.4 and it is a rather old stock. I know that Intel
people in Santa Clara already have the JB on their Atom phones since last September
and it is working. When will we get it here in Europe and in Poland in particular?
Best regards to all of you,
my name,
my job,
my work, Warsaw, Poland
my email
or
my email
+48 xxx xxx xxx
--------------------------------------------------------
ZTE Information Security Notice: The information contained in this mail (and any
attachment transmitted herewith) is privileged and confidential and is intended for the
exclusive use of the addressee(s). If you are not an intended recipient, any
disclosure, reproduction, distribution or other dissemination or use of the
information contained is strictly prohibited. If you have received this mail in error,
please delete it and notify us immediately.
Shame on ZTE... Yesterday afternoon I've posted latest email they sent you on two threads about GXI here on XDA. Took it from Polish forum - hope You don't mind. I've also posted link to this thread, so people interested in GXI can find it easier.
Best Regards
Damn. It's sad. Really sad. I like my GXI, I really do. It's a good piece of hardware. But I would like some updates! Any updates? Bug fixes? The more Android devices I get, I end up wondering isn't Windows Phone or IOS a better way for an end user. They get updates, you know? On my iPod touch 4th gen I got 4 updates from 16th of February. 4! And when I think of all of my Android Devices?
- Motorola Milestone - 1 update after a year. And it was a crappy Froyo that was rebooting my phone...
- Motorola Flipout - no updates
- Asus Transformer TF101 - two updates - one to 4.0.3
- ZTE Grand X In - no updates
Summary? 3 updates for 4 devices. It's a fire-and-forget for most of manufacturers! You want Jelly Bean? Get a JB phone or tablet! And when Android 5.0 will hit the market - get a 5.0 phone or tablet! Damn, It's pathetic! Really. I'm trying not to get emotional about it, but it's getting really hard.
krondar said:
Damn. It's sad. Really sad. I like my GXI, I really do. It's a good piece of hardware. But I would like some updates! Any updates? Bug fixes? The more Android devices I get, I end up wondering isn't Windows Phone or IOS a better way for an end user. They get updates, you know? On my iPod touch 4th gen I got 4 updates from 16th of February. 4! And when I think of all of my Android Devices?
- Motorola Milestone - 1 update after a year. And it was a crappy Froyo that was rebooting my phone...
- Motorola Flipout - no updates
- Asus Transformer TF101 - two updates - one to 4.0.3
- ZTE Grand X In - no updates
Summary? 3 updates for 4 devices. It's a fire-and-forget for most of manufacturers! You want Jelly Bean? Get a JB phone or tablet! And when Android 5.0 will hit the market - get a 5.0 phone or tablet! Damn, It's pathetic! Really. I'm trying not to get emotional about it, but it's getting really hard.
Click to expand...
Click to collapse
Get Nexus then
Hi.
Yesterday I received some software update. It was around 8 MB big and during installation it updated 78 items. Did you received this update too?
Maybe crazy question, but what is better in new Android 4.1, when we will compare it with 4.0.4 ?
Taigr said:
Hi.
Yesterday I received some software update. It was around 8 MB big and during installation it updated 78 items. Did you received this update too?
Click to expand...
Click to collapse
Since updates from ZTE seem to depend on the network operator, could you please tell us, which network operator your Grand X in belongs to?
Taigr said:
Maybe crazy question, but what is better in new Android 4.1, when we will compare it with 4.0.4 ?
Click to expand...
Click to collapse
Please see
http://www.engadget.com/2012/06/28/android-4-1-jelly-bean-review-a-look-at-whats-changed-in-googl/
or/and
http://www.differencebetween.com/difference-between-android-4-0-and-vs-4-1/
Thanks,
newpipe
Taigr said:
Hi.
Yesterday I received some software update. It was around 8 MB big and during installation it updated 78 items. Did you received this update too?
Click to expand...
Click to collapse
how did you received that update? Thru OTA or downloaded of ZTE website? Is your ROM t-mobile branded?
Just checked mine... software up to date... I've checked through update checker in phone menu. My soft is unbranded clean ZTE one.
Whats your software version now? I'm on GXI_V1.00.0B02
Kir3 said:
Get Nexus then
Click to expand...
Click to collapse
Yes, I'm thinking of it. After GXI Nexus is a good idea.
I think you should get nexus
krondar said:
Yes, I'm thinking of it. After GXI Nexus is a good idea.
Click to expand...
Click to collapse
Nexus is the best idea IMO
Kir3 said:
Nexus is the best idea IMO
Click to expand...
Click to collapse
But the Nexus devices are more expensive...
newpipe said:
But the Nexus devices are more expensive...
Click to expand...
Click to collapse
I know but it's worthy if you can afford it
Sent from my Sony Xperia Live with WALKMAN
I had Nexus 1 then 3, great pieces of hardware, but had to sell Nexus 3 for one, important for me reason- no micro sd card slot... Nexus 4 doesn't have one either... I've had few different phones since, I like gadgets and bought GXI because intel processor make me curious... Now it's just looks problematic...

Bye Bye Wear OS H

Letter from Huawei Support dating 26/02/2019
Sorry, there are no updates for this device.
We received this response from developers:
Watch 2 (Leo) has stopped updating since March 2018.
If you have any further questions, you are always welcome to contact us.
Huawei Support is constantly working to improve its customer support experience, and if you haven't done so already, we would be very grateful if you could dedicate a few moments to participate in a customer survey sent in a few days to your E-mail.
Your opinion is important to us!
Goodbye support
Very nice from Huawei!
Weird, Is it really happening? Since we got the lastest OTA with Oct 2018 security patch
abaynp said:
Weird, Is it really happening? Since we got the lastest OTA with Dec 2018 security patch
Click to expand...
Click to collapse
Was wondering the same too. Got my watch in oct 18 and have received about 2-3 updates since then. Hope this is not true.
I bought mine on Jan. If this is true... Well, not more huawei products on my list. I didn't bought the GT because I wanted a smartwatch with 4G. If I would wanted a dumb fitness tracker I had bought a Garmin.
I think that's a response that has been taken out of context... After all that is a very vague response "there are no updates"...
I reckon the question asked was by an impatient young person who loves updating their phones and watches and probably asked Huawei support if they have any news or update on the new Wear H OS update... And they simply replied... Sorry there is no update.
That does not mean there is not going to be any future updates for this watch. It just means that a support staff member has no news on any software information!
Strange there have been no recent updates though? Have Huawei given up on WearOS in the hope customer will buy the non WearOS GT watch?

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