Related
I took the liberty of calling directly to Samsung this afternoon and spoke with a gentleman in their tech dept. They know all about the GPS issues and regret them deeply. They are in the process of releasing OTA fixes (he let this slip) beginning this coming Monday or earlier. It will come directly to the phone (OTA) with the option of installing now or later. He said within three weeks this will be fixed worldwide. It will not be a long running problem as they want everyone to get what they paid for (his words). He made me well aware that they have the difficulty recognized and under control. I hung up well assured.
Glad to hear this, but I'll believe it when I see it.
thanks, but until I see it, I dont believe reps unless it comes in a press release
Very happy to hear this. I emailed samsung support earlier over the weekend, if I get an answer I'll be sure to post it here.
Sent from my SAMSUNG-SGH-I897 using XDA App
marshall7712 said:
I took the liberty of calling directly to Samsung this afternoon and spoke with a gentleman in their tech dept. They know all about the GPS issues and regret them deeply. They are in the process of releasing OTA fixes (he let this slip) beginning this coming Monday or earlier. It will come directly to the phone (OTA) with the option of installing now or later. He said within three weeks this will be fixed worldwide. It will not be a long running problem as they want everyone to get what they paid for (his words). He made me well aware that they have the difficulty recognized and under control. I hung up well assured.
Click to expand...
Click to collapse
No way... an AT&T tech manager told me they have received no fix from Samsung yet. They would have to test the fix them selves before it was allowed as an OTA update. No way it will be here by Monday...
just wondering does rooting your phone stop OTA fixes, or will I still receive the message?
marshall7712 said:
I took the liberty of calling directly to Samsung this afternoon and spoke with a gentleman in their tech dept. They know all about the GPS issues and regret them deeply. They are in the process of releasing OTA fixes (he let this slip) beginning this coming Monday or earlier. It will come directly to the phone (OTA) with the option of installing now or later. He said within three weeks this will be fixed worldwide. It will not be a long running problem as they want everyone to get what they paid for (his words). He made me well aware that they have the difficulty recognized and under control. I hung up well assured.
Click to expand...
Click to collapse
Here is the email response I received yesterday from Samsung after writing them about the GPS issue -- certainly no indication that they are on top of the problem:
Thank you for your inquiry. We understand your distress concerning the GPS feature of your Samsung Captivate (SGH-I897). We recommend obtaining the initial lock while outdoors in clear view of the sky.
You can also try this steps:
You must select Settings > Location and security > Use wireless networks or Use GPS satellites.
We will forward your report of this behavior along to the appropriate parties for additional review and consideration. Please bear in mind that network features, to include the GPS functionality, are best supported by your service provider. We recommend contacting an at&t Customer Service Representative to confirm that there are no service issues that may be affecting your handset.
Phone: 1-888-333-6651
We appreciate your patience and understanding.
Should you also desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
SoCADesertRat said:
Here is the email response I received yesterday from Samsung after writing them about the GPS issue -- certainly no indication that they are on top of the problem:
Thank you for your inquiry. We understand your distress concerning the GPS feature of your Samsung Captivate (SGH-I897). We recommend obtaining the initial lock while outdoors in clear view of the sky.
You can also try this steps:
You must select Settings > Location and security > Use wireless networks or Use GPS satellites.
We will forward your report of this behavior along to the appropriate parties for additional review and consideration. Please bear in mind that network features, to include the GPS functionality, are best supported by your service provider. We recommend contacting an at&t Customer Service Representative to confirm that there are no service issues that may be affecting your handset.
Phone: 1-888-333-6651
We appreciate your patience and understanding.
Should you also desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
Click to expand...
Click to collapse
I've gotten the same response.
Need to make up their minds.
GPS is a "network issue"?
Did the email really say that GPS was a network issue to be handled by our service provider? It's not a phone hardware issue? Well crap, I guess I'll have to call my GPS service provider.
Now where did I leave that main number for the US Air Force?
Me: "Hello Air Force, please fix my phone. Apparently there's a problem with your multi-billion dollar GPS constellation that's causing my consumer electronics device to malfunction."
AF: "Who is this?"
Me: "I have a Samsung Galaxy S phone and I demand you make it work!"
AF: "<inaudible> never should have turned off selective availability."
<click>
Another bogus "I talked to Samsung and the fix is on the way post"
From my Samsung Captivate
I received the exact canned GPS e-mail that the others received in this thread.
I wrote them back this:
Wow, thanks for taking almost a week to provide an entirely useless reply. And thanks for not actually reading what I wrote, because you told me to use 'use wireless networks' and in my original question I actually said I've used both options. Good job Samsung. That gives me a ton of confidence.
And I, nearly immediately, received this response:
Dear Brandon,
Thank you for your inquiry. We understand your distress concerning the behavior being experienced with your Captivate. Since you've already tried troubleshooting the device but still did not work, we recommend you to call us about this issue so that our technical support agents can attend to your concern. We are committed to your satisfaction and would like to assist you in finding a resolution to this issue.
Please contact us anytime, as we would be happy to provide additional information. You can also contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
We thank you for your understanding and appreciate your interest in Samsung
products.
Sincerely,
Technical Support
Useless!
Everyone should call whenever they can get a couple minutes and complain about the lack of communication regarding this and when to expect the 2.2 update and the GPS issue.
My GF received an OTA update today on her Captivate and her GPS locks fast and holds the lock now. It was worse than mine by a long shot before. I haven't seen anything on mine as I was using my N1 all day today. Just lit it up now so I'll wait to see if I get one as well.
you got an ota update? sweet so its out then?
systoxity said:
you got an ota update? sweet so its out then?
Click to expand...
Click to collapse
doubt it. i just checked for a software update and received none.
Anyone else getting an OTA update?
I literally just walked in the door from returning it after getting an absolutely disgraceful chat session with their tech support asking me if I tried things like turning the phone on and off.
I really liked the phone, but I didn't want to get stuck without workable GPS, especially since their acknowledgement of the problem is the semi-acknowledgement of, "that under certain conditions, the GPS on our U.S. Galaxy S devices may not be meeting performance expectations," as seen in places like on the Others tab of the SamsungGalaxyS Facebook page.
If OTA updates are rolling out, I'll go re-buy it. I figured they would just roll it into the Froyo update rather than take resources away from that effort for a one-off patch.
For those wondering, the AT&T rep I spoke to was aware of the GPS issue but tried to downplay it saying it doesn't matter to most people and tried to charge me the restocking fee, saying they charge it every time unless a phone is DOA but she'd be happy to exchange the unit for me. I calmly explained that GPS is a key feature for me (I travel a lot for work), and that feature is DOA and known to be so. Rather than cycle me through exchanges that would use up store stock of good phones that other customers may be perfectly happy with, it would be better for both of us just to not charge me the re-stocking fee and call it done. She got the manager's approval, and that was that, so kudos to them for being reasonable.
I do still like the phone though. If there's more confirmed reports of a fix and folks saying it works, I'll be back there the next morning to get it back.
jdsemler said:
Anyone else getting an OTA update?
I literally just walked in the door from returning it after getting an absolutely disgraceful chat session with their tech support asking me if I tried things like turning the phone on and off.
I really liked the phone, but I didn't want to get stuck without workable GPS, especially since their acknowledgement of the problem is the semi-acknowledgement of, "that under certain conditions, the GPS on our U.S. Galaxy S devices may not be meeting performance expectations," as seen in places like on the Others tab of the SamsungGalaxyS Facebook page.
If OTA updates are rolling out, I'll go re-buy it. I figured they would just roll it into the Froyo update rather than take resources away from that effort for a one-off patch.
For those wondering, the AT&T rep I spoke to was aware of the GPS issue but tried to downplay it saying it doesn't matter to most people and tried to charge me the restocking fee, saying they charge it every time unless a phone is DOA but she'd be happy to exchange the unit for me. I calmly explained that GPS is a key feature for me (I travel a lot for work), and that feature is DOA and known to be so. Rather than cycle me through exchanges that would use up store stock of good phones that other customers may be perfectly happy with, it would be better for both of us just to not charge me the re-stocking fee and call it done. She got the manager's approval, and that was that, so kudos to them for being reasonable.
I do still like the phone though. If there's more confirmed reports of a fix and folks saying it works, I'll be back there the next morning to get it back.
Click to expand...
Click to collapse
I havent received an update yet. But I'm rooted, so I dont know if that would stop me from receiving the update or not.
Samsung did post on their twitter account the other day that they are aware and are currently working on a GPS fix. So, however long that takes remains to be seen. They have zero credibility when it comes to putting out software fixes and updates. I'm going to stick it out for the full 30 days and if nothing then return it for an iphone4. Between the GPS being absolutely useless to the 12 hour battery life, I'll have to say that this phone is less than spectacular.
May have been a false alarm unfortunately. I think it might have ben a gps test app update. Hers locks almost as fast as my nexus one now though so I'm confused. Sorry if it turns out to be bogus everyone.
Sent from my SAMSUNG-SGH-I897 using XDA App
This is the real question. Anyone running the I9000 having this same issue? Then it is not really software but hardware.
Sent from my SAMSUNG-SGH-I897 using XDA App
madjsp said:
This is the real question. Anyone running the I9000 having this same issue? Then it is not really software but hardware.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
That's what I want to know. I don't know how this can be a software problem, when multiple apps can't use it correctly
Guys it may have been bogus and just a gps app update. If that's the case then I apologize. Its locking about as fast as my nexus one all of a sudden so I thought it was legit. If that's the case I don't want to get anyones hopes up cause ill feel like a tool.
Might be a double post as the app crashed on me.
Sent from my SAMSUNG-SGH-I897 using XDA App
It does sound like they are still planning a GPS update this month...
20 minutes ago:
Samsung Service
Hi Carl, I appreciate your forwarding the URL's to me. I'll pass them along to our team for additional review. I've seen some user feedback that report improvement with the DI07 update that was released this week for the Epic. From what I... understand, we're still on target to see the updates for the Vibrant and Captivate this month, as well.
I'm sorry to hear this was the reason for returning your Captivate. We hope you'll give us another shot in the future.
Sincerely,
Leah
and 2 hours ago:
Samsung Service
Hi Jerry, I'm sorry for the delay in my response. I was actually off when I got the news of the update for the Epic. I posted it so that the owners of the Epic would have immediate access to this information. It was not my intention to ne...glect your posts. We've not announced an ETA from Froyo for any of the US Galaxy S models, however, we are still on target to release a software update to address GPS this month.
Fngers crossed
does any one knows if the charge will get any future update?
-javier- said:
does any one knows if the charge will get any future update?
Click to expand...
Click to collapse
It will get updated to gingerbread at some point, but nobody knows when.
Most of us guessed towards the end of September(about a month after the EP1W GB leak was released publicly)
Here's a fact: Nobody knows exactly when it is coming out. Even the support people at Verizon don't know. They are notified that something is on the way, but they don't tell them until it actually hits the streets.
My opinion, based on info i've gained reading various sources: It should be soon, probably in the next couple weeks. And it won't be EP1W.
I had a brief twitter conversation with p3 a couple days back, asking him if he had heard anything since the leak was released. He didn't offer any info on ETA, but DID say that he knows EP1W is no longer official...in his words, they "blew past" EP1W
This could be good, as personally I consider EP1W rather unstable (in my personal experience) and would love it if the final, official GB release is being developed further to deal with those kinds of issues. But... this could also add significant time to the release cycle as well.
Sent from my GummyCharged Charge
if the release for Gingerbread on the Droid 2/Droid X are any "guidelines", i'd say another 2 months with verizon's release schedule.
On two different occasions with two different people at the Verizon store i was told with authority to expect an update this month (sept). We will see. I tried checking for software updates on the verizon site but it wouldn't let me enter my model, which was strange. I know only the owner's manual was on there but maybe they're getting ready to add something.
I meant the Samsung page- sorry!
When is gingerbread coming to the charge? Not happy with buggy froyo.
1answer
Hi there! Thank you for your inquiry. We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider. Please feel free to check back with us periodically for updates. Thank you for your understanding and patience. Technical Support
SamsungSupport11
another response from Samsung
A : Greetings! Thanks for reaching out! Unfortunately, we do not have any information as to when or if the Droid Charge will be getting Gingerbread but please check back for updates or visit www.samsung.com for news. We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products. If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S. Chat Support: http://goo.gl/ZALJm Thanks and have a great day!
SamsungSupport9
Notice the response----- when or if --- when/if .. LOL
galaxyuser88 said:
When is gingerbread coming to the charge? Not happy with buggy froyo.
1answer
Hi there! Thank you for your inquiry. We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider. Please feel free to check back with us periodically for updates. Thank you for your understanding and patience. Technical Support
SamsungSupport11
another response from Samsung
A : Greetings! Thanks for reaching out! Unfortunately, we do not have any information as to when or if the Droid Charge will be getting Gingerbread but please check back for updates or visit www.samsung.com for news. We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products. If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S. Chat Support: http://goo.gl/ZALJm Thanks and have a great day!
SamsungSupport9
Notice the response----- when or if --- when/if .. LOL
Click to expand...
Click to collapse
This is a standard, canned response and means absolutely nothing. Believe me, there is NOTHING to be gleaned by reading this.
Guy at Costco Verizon booth yesterday also told me this month. Also checked out the Bionic...ugly.
-javier- said:
does any one knows if the charge will get any future update?
Click to expand...
Click to collapse
While not exactly "official", you have some awesome update options available right now: http://forum.xda-developers.com/showthread.php?t=1259858, and http://forum.xda-developers.com/showthread.php?t=1270987
yeah my understanding is there are at least 2 newer versions out beside EP1W. Guess they are still tweaking it a ton. I would have thought we would have it by now, but patience is a virtue I guess.
I would rather wait and get it right, then get it an have it suck.
piizzadude said:
yeah my understanding is there are at least 2 newer versions out beside EP1W. Guess they are still tweaking it a ton. I would have thought we would have it by now, but patience is a virtue I guess.
I would rather wait and get it right, then get it an have it suck.
Click to expand...
Click to collapse
Well, I for one can say that the Humble ROMs from danalo have been faster and more battery efficient than the stock ROMs from Samsung. So, I would be willing to bet that the Humble ROMs available now are going to be better than whatever Samsung has for the next "official" release.
That is, until Cyanogen starts his development job at Samsung, and gets some really awesome CM-like stuff incorporated into the stock Sammy ROMs.
Should be by the end of the month like the thunderbolt update.can't wait!
Sent from my SCH-I510 using XDA App
charge1 said:
Guy at Costco Verizon booth yesterday also told me this month. Also checked out the Bionic...ugly.
Click to expand...
Click to collapse
The guys at the Costco booth don't work for Verizon for once. The one's at my Costco are incompetent and seem to give two ****s about their job or helping the customer. I would HIGHLY recommend taking anything they tell you with a grain of salt. I find it very hard to believe they would have any true insider information on this.
Anything the guys at the booth are telling you is hogwash. They are just repeating something a co-worker or customer told them. Verizon does not provide those details to salespeople. Even the tech support people only have vague info like "coming soon", or maaaaaaybe a "this month". You can't miss target dates that you never announce in the first place.
VZ's own techs don't know when the update is coming.
I am friends with a tech at one of the local VZ stores & he has no more idea when it's coming than we do.
~John
jmorton10 said:
VZ's own techs don't know when the update is coming.
I am friends with a tech at one of the local VZ stores & he has no more idea when it's coming than we do.
~John
Click to expand...
Click to collapse
Exactly right. Verizon does not tell them. Truth be told, most of these guys find out about the software updates when a customer brings in their phone because of a problem the update caused.
Well. I have been using humblecomb and i so far love the rom.
Sent from my SCH-I510 using xda premium
As you all know Samsung promised ICS for Samsung Galaxy R, but now thay give a different explanation, like this " Samsung Mobile España...Galaxy R no recibirá ICS ya que no se puede asegurar el perfecto funcionamiento en estos dispositivos. Saludos." in translation " R Galaxy not receive ICS because there is no guarantee the perfect operation in these devices. Greetings. "
My suggestion is to unite together and through social networks show our unhappiness !
I suggest the following:
1. Every day act on different fb page.
2. Put them the same questions until we get concrete answers to us.
...................................................................................................
Go to this fb page http://www.facebook.com/pages/Samsung-Galaxy-R-We-want-ICS/354963667898597?skip_nax_wizard=true and put yours knowledge
Thanks Cooleagle for this
FACEBOOK:
- Samsung Mobiles FB: http://www.facebook.com/SamsungMobile
- Samsung FB UK: http://www.facebook.com/SamsungUK
- Samsung Mobiles FB India: http://www.facebook.com/samsung.mobiles
- Samsung FB Russia: http://www.facebook.com/samsungru
- Samsung Mobiles FB Spain: http://www.facebook.com/samsungmobilespain
TWITTER:
- Samsung Mobiles Twitter: http://twitter.com/#!/SamsungMobile
- Samsung Twitter UK: http://twitter.com/#!/SamsungMobileUK
- Samsung Mobiles Twitter India: http://twitter.com/#!/samsung_india
- Samsung Twitter Russia: http://twitter.com/#!/samsungru
- Samsung Mobile Twitter US: http://twitter.com/#!/samsungmobileus
Questions that could be asked:
- Why is Samsung not updating Galaxy R to ICS 4.0 as they had promised earlier ? Why are you fooling your consumers ?(Post links to the above mentioned articles as proof but also take screenshots before as they can simply take down that page)
- Why is Samsung back tracking on the updates even though Galaxy R is highly capable of running ICS ? Why are you fooling your customers ?
- If Samsung is updating then what's the schedule and when will Galaxy R get ICS ?
- If Samsung is not updating then give back our money as they are not updating as promised earlier which was basis on which we bought Galaxy R. Ask others users not to buy Samsung mobiles because they cheat & fool users.
Add some idea if you have
Oh well you made a new thread with all my posts from HERE & made this thread.
________________________________________________
The tentative dates given by various regional departments of Samsung:
Germany: Scheduled for July, should be available by August.
Sweden: Between July 23, 2012 - August 5, 2012
India: ICS will be released for Galaxy R very soon. Stay tuned.
________________________________________________
Guys please chip in with all you can do, whether you are on the move, in office, in school, in college, etc.
Post/comment in least 10 Facebook pages/ websites /forums daily if you want Galaxy R to get ICS 4.0 & want to enjoy all the latest features on your beloved Galaxy R. Thanks.
For the record:
Date: 20th December 2011
Samsung unveils ICS update schedule for Galaxy line(GSMArena): http://www.gsmarena.com/samsung_unveils_ics_update_schedule_for_galaxy_line-news-3544.php
Date: 20th December, 2011
Android 4.0 Ice Cream Sandwich upgrade for GALAXY devices (by Samsung Mobile FB): http://www.facebook.com/notes/samsung-mobile/android-40-ice-cream-sandwich-upgrade-for-galaxy-devices/328795820483403
13th January 2012
Samsung_India Tweets: Galaxy R will get ICS upgrade but we do not have the exact information on the dates. Will update you once we have that information available ( URL: https://twitter.com/#!/Samsung_India/statuses/157775575862358016)
SEOUL, Korea – March 13, 2012
Samsung confirms Galaxy R will get ICS in the following news from Samsung's own news site: http://www.samsung.com/us/news/newsPreviewRead.do?news_seq=20138
This is false, Samsung will update Galaxy R, Google force companies to update at least one time their devices.
Guys let us ask for refund if our phone doesnt receive the update.Im totally furious!
i have mailed to samsung service care, mailed to their CEO, mailed to samsung customer voice, wall post on india fb page, twitted on india twitter.
will update here if i get any replies to those
Punman1989 said:
Guys let us ask for refund if our phone doesnt receive the update.Im totally furious!
Click to expand...
Click to collapse
My friend let's put this anger to use & vent it at Samsung on the pages posted above & also add your own. Thanks.
I have attached all the screenshots,
You can even mail these screenshots to the Service Care and to CEO..
Please comment or like my post.
http://www.facebook.com/permalink.p...793&id=114219621960016&ref=notif¬if_t=like
My post to Samsung Srbija ( Samsung from my country )
I ask : All this is nice, Samsung presents a new model Galaxy S3, etc., but what about the promised ICS update for other models? Samsung has promised ICS for the Galaxy R out, now our comments on what ever Samsung page are deleted and users are baned. Question for you, do you know when you might be expected update specifically for the Galaxy R? thank you
p.s if you are not able to give me an answer, who should I contact?
Answer: Dear Zeljko, we just launched an update to ICS for S2, we are working on and to come to the other Galaxy devices, including the Galaxy R as soon as possible.
.......................................................................................
I do not believe in this, because thay do not give concrete answers.
@ZeXzr
Thanks for updating buddy
You could reply them asking for at least some approximate but concrete schedule on when we will get it my friend.
maslafonjr said:
This is false, Samsung will update Galaxy R, Google force companies to update at least one time their devices.
Click to expand...
Click to collapse
Well let's hope that's the case & we get a positive conformation on the ICS update buddy.
It began http://www.facebook.com/samsungmobilespain
look wall of page
They deleted our comments 3 or 4 are deleted
Its is Spanish language...dude....
Please translate it into English...and what has started happening ??
I put on couple of my sites that people ask a question od Samsung fb page, thay comment but comments have been deleted...
one more for.....
just received a phone call from samsung csc regarding to my complaint mail.
the csc guy told me that samsung havent announced ANY OFFICIAL STATEMENT FOR INDIA that they will launch ICS to galaxy R, also they cant provide any estimated time about when will ICS come for our device. and about official ICS announcement for sgr, its on samsung's global and other websites so they cant provide any info on that, they only have details about what is posted on indian page.
xlm13x said:
i have mailed to samsung service care, mailed to their CEO, mailed to samsung customer voice, wall post on india fb page, twitted on india twitter.
will update here if i get any replies to those
Click to expand...
Click to collapse
Hey man can give the email IDs of that CEO, Customer Care, Customer Voice, any others you got ?
I would also like to mail them and also encourage others to do so.
Thanks.
ZeXzr said:
one more for.....
Click to expand...
Click to collapse
can u plz translate what does sammy guys write in ur lang?
---------- Post added at 05:22 PM ---------- Previous post was at 05:21 PM ----------
'cooleagle' said:
Hey man can give the email IDs of that CEO, Customer Care, Customer Voice, any others you got ?
I would also like to mail them and also encourage others to do so.
Thanks.
Click to expand...
Click to collapse
on this page u can find those contacts for india.
http://www.samsung.com/in/info/contactus.html
ZeXzr said:
one more for.....
Click to expand...
Click to collapse
can you please translate what Samsung replied ...
can we get refund through legal ?
because, lot of people buy this phone because of their promises through media.
(Apple refunded for iPad 3 4g problems in australia.)
jason11 said:
can we get refund through legal ?
because, lot of people buy this phone because of their promises through media.
(Apple refunded for iPad 3 4g problems in australia.)
Click to expand...
Click to collapse
as csc guys talked with me, he told me that samsung havent declared that they will launch ICS for sgr in india, its not mentioned on indian sammy website also, so i think indian guys cant claim to refund money but in other countries where sammy have declared that they will provide ICS maybe can claim.
Delete please
Also, to put the two biggest sources of information together, here's a link tot eh tween from Will Graylin
"soon to be down loadable on Google Play for Verizon customers. Hoping in the next week or so."
https://twitter.com/wgraylin/status/648896346297004033
(Thanks SwordOfWar for the link)
JTidler said:
Hey,
I am posting on my note 5 from work. I just got an announcement to inform customers who call about samsung pay to inform them to check play store, if it is not available say to try android pay. And if a customer calls about a samsung pay problem give them the support number for Samsung pay, after checking for an Ota update.
If a customer calls angry about not having samsung pay I am supposed to apologize and direct you to the play store.
I will be uploading a picture of the announcement when I get home.
Click to expand...
Click to collapse
Is this okay to quote you and link to this thread? I'm thinking about making a blog post about this. I just didn't want to get you in trouble with your boss
Thanks so much for giving us access to this info!
What about this?
Yeah, but their website also continued to say that the non-fast wireless charger worked with the note5 and s6e+. I think their website is a bit slow, especially at tweaking a more nuanced detail.
It is coming, maybe? How did this solve anything? Lol
Sent from my SM-N920V using Tapatalk