Related
For anyone interested it's a good read. Galaxy S users are pressuring Samsung USA on virtually every post Samsung has made on the lack of the 2.2 update. I doubt it will have any affect but it does shed light on the plight of the Galaxy S owners and with hundreds being posted somebody will respond sooner or later somewhere whether Samsung or AT&T.
Haha, I especially enjoyed this comment:
I was going to check it out on my Captivate, but it's turned itself off again. Maybe when it gets through rebooting.
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Click to collapse
Good thing the GPS doesn't really work, or people would be showing up at their headquarters!
nooomoto said:
Good thing the GPS doesn't really work, or people would be showing up at their headquarters!
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Click to collapse
Hahah, awesome.
Sent from my SAMSUNG-SGH-I896 using XDA App
Might help raise awareness of the issue
We are the 3% of the Captivate phone owner population that realized we are getting screwed, but the other 97% might never know of the update situation and are completely unaware that an update could potentially fix a lot of their problems
Did they close/delete the post? Your link is not taking me to it. I WANT to give my two cents too.
Sent from MY Perception 10.1 on XDA App
This is awesome. Sign me up!
http://androidcommunity.com/class-a...ver-lack-of-froyo-update-to-vibrant-20110114/
It's the principle of the thing, you know? Support your products, Samsung. We aren't going to buy new products just to get an open source upgrade. Thank God for xda...
Sent from my SGH-I897 using XDA App
RockRatt said:
Did they close/delete the post? Your link is not taking me to it. I WANT to give my two cents too.
Sent from MY Perception 10.1 on XDA App
Click to expand...
Click to collapse
Still there, once you get to the page click on Samsung USA + Others
I just reported the page to facebook as a scam or spam page....
msinkovich said:
I just reported the page to facebook as a scam or spam page....
Click to expand...
Click to collapse
Seriously? And you did this why?
Because the promise of the update has been a scam so far...and they're unwilling to answer inquiries directly.
msinkovich said:
Because the promise of the update has been a scam so far...and they're unwilling to answer inquiries directly.
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Click to collapse
Well at worst case all that would accomplish is getting their FB page shutdown (highly improbable) and close a source for the public to get informed.
looks like they turned off posting to their wall
alphadog00 said:
looks like they turned off posting to their wall
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Click to collapse
You just need to "like" the page first to write comments. Just remember to delete the fact that you liked it on your profile page
I left some friendly () comments of my own
Just be sure to be a little nice about it but make the point that we need/want what was promised. no need to go over the top.
I am going to check it daily and post something on every new topic i see. I request that others do it also, aiming to just get some sort of info from them about the situation.
Haha I've been one of the people posting over at Samsung USA for the last few weeks. I try to go ever there and post a comment or an article every so often. It's been good to see more and more people doing the same. Don't know if it'll do any good or not, but at least it's cathartic and it spreads the word. Glad to see some people have taken notice.
If the word gets out, it will do damage to brand reputation. And everything is about advertising.
bemilm said:
Haha I've been one of the people posting over at Samsung USA for the last few weeks. I try to go ever there and post a comment or an article every so often. It's been good to see more and more people doing the same. Don't know if it'll do any good or not, but at least it's cathartic and it spreads the word. Glad to see some people have taken notice.
Click to expand...
Click to collapse
I just started today. I'll make it a daily visit/post in my Facebook travels.
http://androidcommunity.com/class-a...ver-lack-of-froyo-update-to-vibrant-20110114/
Class action lawsuit filed and in motion for the vibrant. very much worth looking into and seeing if us Captivate owners can get in on it as its basically the same device.
They also have a samsungusa youtube account to leave comments on
From a phone
does any one knows if the charge will get any future update?
-javier- said:
does any one knows if the charge will get any future update?
Click to expand...
Click to collapse
It will get updated to gingerbread at some point, but nobody knows when.
Most of us guessed towards the end of September(about a month after the EP1W GB leak was released publicly)
Here's a fact: Nobody knows exactly when it is coming out. Even the support people at Verizon don't know. They are notified that something is on the way, but they don't tell them until it actually hits the streets.
My opinion, based on info i've gained reading various sources: It should be soon, probably in the next couple weeks. And it won't be EP1W.
I had a brief twitter conversation with p3 a couple days back, asking him if he had heard anything since the leak was released. He didn't offer any info on ETA, but DID say that he knows EP1W is no longer official...in his words, they "blew past" EP1W
This could be good, as personally I consider EP1W rather unstable (in my personal experience) and would love it if the final, official GB release is being developed further to deal with those kinds of issues. But... this could also add significant time to the release cycle as well.
Sent from my GummyCharged Charge
if the release for Gingerbread on the Droid 2/Droid X are any "guidelines", i'd say another 2 months with verizon's release schedule.
On two different occasions with two different people at the Verizon store i was told with authority to expect an update this month (sept). We will see. I tried checking for software updates on the verizon site but it wouldn't let me enter my model, which was strange. I know only the owner's manual was on there but maybe they're getting ready to add something.
I meant the Samsung page- sorry!
When is gingerbread coming to the charge? Not happy with buggy froyo.
1answer
Hi there! Thank you for your inquiry. We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider. Please feel free to check back with us periodically for updates. Thank you for your understanding and patience. Technical Support
SamsungSupport11
another response from Samsung
A : Greetings! Thanks for reaching out! Unfortunately, we do not have any information as to when or if the Droid Charge will be getting Gingerbread but please check back for updates or visit www.samsung.com for news. We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products. If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S. Chat Support: http://goo.gl/ZALJm Thanks and have a great day!
SamsungSupport9
Notice the response----- when or if --- when/if .. LOL
galaxyuser88 said:
When is gingerbread coming to the charge? Not happy with buggy froyo.
1answer
Hi there! Thank you for your inquiry. We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider. Please feel free to check back with us periodically for updates. Thank you for your understanding and patience. Technical Support
SamsungSupport11
another response from Samsung
A : Greetings! Thanks for reaching out! Unfortunately, we do not have any information as to when or if the Droid Charge will be getting Gingerbread but please check back for updates or visit www.samsung.com for news. We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products. If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S. Chat Support: http://goo.gl/ZALJm Thanks and have a great day!
SamsungSupport9
Notice the response----- when or if --- when/if .. LOL
Click to expand...
Click to collapse
This is a standard, canned response and means absolutely nothing. Believe me, there is NOTHING to be gleaned by reading this.
Guy at Costco Verizon booth yesterday also told me this month. Also checked out the Bionic...ugly.
-javier- said:
does any one knows if the charge will get any future update?
Click to expand...
Click to collapse
While not exactly "official", you have some awesome update options available right now: http://forum.xda-developers.com/showthread.php?t=1259858, and http://forum.xda-developers.com/showthread.php?t=1270987
yeah my understanding is there are at least 2 newer versions out beside EP1W. Guess they are still tweaking it a ton. I would have thought we would have it by now, but patience is a virtue I guess.
I would rather wait and get it right, then get it an have it suck.
piizzadude said:
yeah my understanding is there are at least 2 newer versions out beside EP1W. Guess they are still tweaking it a ton. I would have thought we would have it by now, but patience is a virtue I guess.
I would rather wait and get it right, then get it an have it suck.
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Click to collapse
Well, I for one can say that the Humble ROMs from danalo have been faster and more battery efficient than the stock ROMs from Samsung. So, I would be willing to bet that the Humble ROMs available now are going to be better than whatever Samsung has for the next "official" release.
That is, until Cyanogen starts his development job at Samsung, and gets some really awesome CM-like stuff incorporated into the stock Sammy ROMs.
Should be by the end of the month like the thunderbolt update.can't wait!
Sent from my SCH-I510 using XDA App
charge1 said:
Guy at Costco Verizon booth yesterday also told me this month. Also checked out the Bionic...ugly.
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Click to collapse
The guys at the Costco booth don't work for Verizon for once. The one's at my Costco are incompetent and seem to give two ****s about their job or helping the customer. I would HIGHLY recommend taking anything they tell you with a grain of salt. I find it very hard to believe they would have any true insider information on this.
Anything the guys at the booth are telling you is hogwash. They are just repeating something a co-worker or customer told them. Verizon does not provide those details to salespeople. Even the tech support people only have vague info like "coming soon", or maaaaaaybe a "this month". You can't miss target dates that you never announce in the first place.
VZ's own techs don't know when the update is coming.
I am friends with a tech at one of the local VZ stores & he has no more idea when it's coming than we do.
~John
jmorton10 said:
VZ's own techs don't know when the update is coming.
I am friends with a tech at one of the local VZ stores & he has no more idea when it's coming than we do.
~John
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Click to collapse
Exactly right. Verizon does not tell them. Truth be told, most of these guys find out about the software updates when a customer brings in their phone because of a problem the update caused.
Well. I have been using humblecomb and i so far love the rom.
Sent from my SCH-I510 using xda premium
Hi All
I've got a quite ridiculous situation here from Google Play Support Team.
I reset my Lenovo A1 and found that I'm not able to update Soundhound which I bought at a discount price (0.1USD) from US store, instead I was asked to purchase it again, and when I clicked the purchase button, it fails.
I sent an email to the support team to resolve the issue and got an reply that they would issue me a refund 0.1 USD, and if I want to buy the app again, I need to pay the current price instead of 0.1 USD.
Before I got back to them, I got another email said I requested an refund and granted, I'm quite p*** off by the email, so I reply the email and said it's not an acceptable solution.
Now 2 days passed, and I still not receive any response from Google, just like the whole support team ran and hide.
I'm just wondering that where can I complaint against the Google Play Support Team?
Thank you in advance.
Regards
You live in?
Maybe you can try a independent consumer association?
Or wait a few days, some transactions take some time.
You got served buddy. Take it or leave it.
Imetumwa kutoka U8150 kutumia XDA
nathan-96 said:
You live in?
Maybe you can try a independent consumer association?
Or wait a few days, some transactions take some time.
Click to expand...
Click to collapse
The issue is 3 USD is a small amount in any country
Really annoying.
Your f*ck**. Just by it again, or find another way...
Samsung Galaxy Gio
CM 7.2 20120325 (thanks 2 phiezx)
XDA Premium
Dont say 'thanks', just press the button
Call Google toll free, I'm sure they can forward you to the people incharge
Sent from my HTC_A510c using XDA
get what y64 *ay f6r. wasted t6 04ch t50e a3ready get 6ver 5t
...
I can't find a number on the google page.
Of course you didn't. That's the idea.
Imetumwa kutoka U8150 kutumia XDA
bacondaddy said:
get what y64 *ay f6r. wasted t6 04ch t50e a3ready get 6ver 5t
Click to expand...
Click to collapse
Please post in understandable English from now on. Thank you.
it seems they have the we call you system going on. i found this page on the google play support page.
http://support.google.com/googleplay/bin/request.py?hl=en&policy=apps&contact_type=contact_policy
fill it out and they call you back. in theory...
gl
droople said:
Hi All
I've got a quite ridiculous situation here from Google Play Support Team.
I reset my Lenovo A1 and found that I'm not able to update Soundhound which I bought at a discount price (0.1USD) from US store, instead I was asked to purchase it again, and when I clicked the purchase button, it fails.
I sent an email to the support team to resolve the issue and got an reply that they would issue me a refund 0.1 USD, and if I want to buy the app again, I need to pay the current price instead of 0.1 USD.
Before I got back to them, I got another email said I requested an refund and granted, I'm quite p*** off by the email, so I reply the email and said it's not an acceptable solution.
Now 2 days passed, and I still not receive any response from Google, just like the whole support team ran and hide.
I'm just wondering that where can I complaint against the Google Play Support Team?
Thank you in advance.
Regards
Click to expand...
Click to collapse
Don't feel bad the Google Play Store is a fooking joke. Of course the Nexus 4 launch was the worse but somewhat excusable. No one expected the flurry of buyers that phone created. Then came the release of the Nexus 4 Wireless charger. I ordered a wireless charger on March 13th. Today is April 7th. After 4-5 emails from me asking about tracking and just why they haven't sent me a wireless charger yet. Their responses and lack of information is ludicrous. I finally told them yesterday to just give my money back, release the payment and put it back onto my credit card. I was then informed that it would take 15 days for me to get a refund. I could understand that if I was sending something back. But I never received anything in the first place. Why can't they just put the money back on my card. I'm so god damn frustrated at Google Play support. Oh well I just thought I would throw in my experience with those bastards since there is no where else to complain. I wanted some sort of supervisor or something to contact me. Yet they can't even do that. JOKE
It doesn't matter if it is .5 cents or 5.000...
People should be honest, and deliver what they promise, the way they promisse it.
This is how I think.
Next time buy something of 3k from them, and do a chargeback once you get it
No, don't do it...
Hey,
I have a pre-order on this phone but I do not know whether or not to trust this company and buy this sweet little phone. By the end of tomorrow I'll make my decission but I was rather curious if anyone here is going for it ?
Their website does not show any specifications anymore like it used to and paying by cc and giving a company like this my cc information is kind of risky. Qualcomm 600 + 2GB ram for only 199$ too good to be true?
Robin>Hood said:
Hey,
I have a pre-order on this phone but I do not know whether or not to trust this company and buy this sweet little phone. By the end of tomorrow I'll make my decission but I was rather curious if anyone here is going for it ?
Their website does not show any specifications anymore like it used to and paying by cc and giving a company like this my cc information is kind of risky. Qualcomm 600 + 2GB ram for only 199$ too good to be true?
Click to expand...
Click to collapse
Yeah I ordered back in June/July too and just got the request for payment too. I'm hesitant to pay too especially given their site has no new info and their Facebook is very much outdated.
The fact the email says its automated too makes me sceptical.
I emailed them asking for more info but heard nothing.
Same here. Pre-ordered back when it first came out. Don't think I'd be paying now.
yash3339 said:
Same here. Pre-ordered back when it first came out. Don't think I'd be paying now.
Click to expand...
Click to collapse
Yes, better safe then sorry. Rational thinking points in the direction of a scam I guess.
I have paid, and just receaved the payment info,
The status is On-hold, and i've ask for more info by email,
Will keep you updated, hope i didn't lose 270$...
Well I guess at least that is positive, they at least changed the status
Keep us updated !
Techdy Bear Pro Preorder
I sent mail to Techdy and Also ask some question in Bear Pro Add review but they didn't replied:crying:. I told that your website and Facebook page not updated a long time ago, why we provide you our credit card information can;t you give us Paypal Option so that it will be safe and secure rather than loosing $283 including shipping we are happy to pay 10-15$ PayPal charge at least our money will be safe. also i asked when u will revel the upcoming bear specification and handset picture but no answer, guys i think it's a totally scam. these Chinese can do any thing to get your money, their website Alibaba is worst scammed in money catching, same thing i suspicious in techdy, i also preorder the bear-pro but still i didn't paid, very much unsecured for money and credit card information leak. those who paid first confirm the handset in hand with all specification than after we can think about it. remember it's your hard earned money and nobody want to waste it on some noodled people.
waiting for mine
Tell
Tell us if u actually get it and if u do can u do like a small video review
Check out this site techdybear.com . Unlike techdy.com it is updated. It is surely made by the same people...
what happen?
did anyone recieve their Bear products? I think techdy is just trolling everyone. I have been waiting for a real review of this. I had originally pre-ordered the bear pro but unsure what has happened. well I hope to hear some good news from guys that have already paid. techdy doesn't use Facebook anymore, or at least their own page. abandoned ship I guess. who knows.....
smoovy said:
did anyone recieve their Bear products? I think techdy is just trolling everyone. I have been waiting for a real review of this. I had originally pre-ordered the bear pro but unsure what has happened. well I hope to hear some good news from guys that have already paid. techdy doesn't use Facebook anymore, or at least their own page. abandoned ship I guess. who knows.....
Click to expand...
Click to collapse
Do not be naive
Stop waiting.
Greetings
Did anyone see this? LG is offering a free battery and charging cradle but Im guessing we wont be eligible.
http://www.lgg3promo.smsrebates.com/LGG3Promo/Default.aspx
Kmac_thp said:
Did anyone see this? LG is offering a free battery and charging cradle but Im guessing we wont be eligible.
http://www.lgg3promo.smsrebates.com/LGG3Promo/Default.aspx
Click to expand...
Click to collapse
Yeah, it got a bit of press on the blogs. Unfortunately, the rules are very clear that you had to purchase the phone within the promo period, not before.
Missed this by like two weeks. Kind of annoyed about it.
kinjo1023 said:
Missed this by like two weeks. Kind of annoyed about it.
Click to expand...
Click to collapse
Missed by a month
Sent from my LG G3
missed it by a day...
Well thanks, you helped me! I didn't know until I saw this, and I bought one today, so cheers:highfive:
just throwing it out there. i got my g3 on 8/26 and LG extended the offer to me. just state that you feel it to be unfair to not extend this offer to an LG supporter that decided to adopt the product earlier than the offer start date.
mine's already in the mail :good:
nhugh406 said:
just throwing it out there. i got my g3 on 8/26 and LG extended the offer to me. just state that you feel it to be unfair to not extend this offer to an LG supporter that decided to adopt the product earlier than the offer start date.
mine's already in the mail :good:
Click to expand...
Click to collapse
I bought mine on launch day and did the same thing, got on LG's site and did the chat and told them it sucked I supported LG from day one and wasn't eligible for the promotion. Rep asked for my address and wouldn't say why. Just gave me a and she said nothing else about it. Asked if there was anything else I needed help with and we ended the chat
nhugh406 said:
just throwing it out there. i got my g3 on 8/26 and LG extended the offer to me. just state that you feel it to be unfair to not extend this offer to an LG supporter that decided to adopt the product earlier than the offer start date.
mine's already in the mail :good:
Click to expand...
Click to collapse
Did you have to register through the promo?live chat won't hook me up....
Went through live chat...she asked for my email and I received a Congratulations, you are eligible. They send you a spreadsheet to fill out and asked to send in iemi and proof of purchase, with filled out spreadsheet.
I also live chatted and go the hookup. How did you send in your proof of purchase? I just took a picture of the box and attached it to the email along with the spread sheet
Yeah, took picture of the box and a pic of the AT&T receipt and sent it with spreadsheet.
Pretty awesome some of you are getting it. I might do the live chat thing too and see if its my birfday.
That's good info. I was thinking that they might do something for loyal supporters. Looks like I'll chatting with lg later on today!
No matter what, I can never stay away from android for long.
When you talk to them, really lay it on thick, i went the rout of saying I was a longtime samsung user and decided to switch to their product and i was very satisfied that I did. I also threw in "I'd really like to be a long time loyal LG user so i really hope I can get in on this promotion" I've had plenty of practice having to try and get my way with words (lookin at you AT&T)
I just spoke to a customer service rep who took all of my name, address and IEMI. She processed a request to the "Promo Department" due to them being closed on the weekend.
She told me to expect an email or call from them during normal working hours and to make sure I have my receipt with me in case they call. We'll see.
done12many2 said:
I just spoke to a customer service rep who took all of my name, address and IEMI. She processed a request to the "Promo Department" due to them being closed on the weekend.
She told me to expect an email or call from them during normal working hours and to make sure I have my receipt with me in case they call. We'll see.
Click to expand...
Click to collapse
Well that was quick. I already received a response saying I was approved for the promo. As previously stated in other posts, they asked that I complete a spreadsheet and send a picture of the packaging label along with proof of purchase. The problem is they didn't attach the spreadsheet.
If anyone has the spreadsheet and can help, I'd appreciate it.
Send me a pm of your email address and I'll send it to you, for some reason i can't upload it as a reply
Sent from my LG-D850 using XDA Free mobile app
---------- Post added at 07:37 PM ---------- Previous post was at 07:33 PM ----------
done12many2 said:
Well that was quick. I already received a response saying I was approved for the promo. As previously stated in other posts, they asked that I complete a spreadsheet and send a picture of the packaging label along with proof of purchase. The problem is they didn't attach the spreadsheet.
If anyone has the spreadsheet and can help, I'd appreciate it.
Click to expand...
Click to collapse
Message me your email
Sent from my LG-D850 using XDA Free mobile app
Surprised that the att sales rep didn't mention this.
Does this promo work if I bought through AT&T next today? Or do you have to pay phone off or buy outright?
Sent from my LG-D800 using XDA Premium 4 mobile app