Related
I just received a call from USA Mobile Planet asking for confirmation on my credit card info for the Polaris order. Apparently, they ARE getting some in next Monday/Tuesday. (Dec. 24th-26th) They needed to know who still wanted theirs and they are getting on a small shipment. Checking their list and checking it twice.
I will let you know if I receive anything -
Please let us know as soon as possible. Actually, let us know if they charge your card. If I'm not mistaken, you should incur a charge only when they're ready to ship your item to you. Keep us informed.
luckycris0 said:
Please let us know as soon as possible. Actually, let us know if they charge your card. If I'm not mistaken, you should incur a charge only when they're ready to ship your item to you. Keep us informed.
Click to expand...
Click to collapse
Will do - I am curious to see if they get them. Stay tuned !!
joeyyoung said:
I just received a call from USA Mobile Planet asking for confirmation on my credit card info for the Polaris order. Apparently, they ARE getting some in next Monday/Tuesday. (Dec. 24th-26th) They needed to know who still wanted theirs and they are getting on a small shipment. Checking their list and checking it twice.
I will let you know if I receive anything -
Click to expand...
Click to collapse
I think we're in luck! OnTheGoSolutions is shipping the last week of the year!!! I pre-ordered from there, will also keep you posted.
One
I have one lol, just in front of me on my desk
Looks pretty good, same feeling than touch but the silver plate on top is pretty but seems fragile
eurorpeen said:
I have one lol, just in front of me on my desk
Looks pretty good, same feeling than touch but the silver plate on top is pretty but seems fragile
Click to expand...
Click to collapse
Brag, why don't you? Where did you get it from?
eurorpeen said:
I have one lol, just in front of me on my desk
Looks pretty good, same feeling than touch but the silver plate on top is pretty but seems fragile
Click to expand...
Click to collapse
You lucky person!!
I hope to get mine next week. I can't tell yet but my credit card statement looks like Mobile Planet billed me. If so, it should be shipped next week. Yahoo!
joeyyoung said:
You lucky person!!
I hope to get mine next week. I can't tell yet but my credit card statement looks like Mobile Planet billed me. If so, it should be shipped next week. Yahoo!
Click to expand...
Click to collapse
Just spoke to expansys (mobileplanet) stated that HTC has shipped to them but to not expect delivery of phone next week due to the holidays and customs. He told me to expect delivery between the Dec 31st and Jan 4th. No info on quantity they will be receiving.
Got my confirmation call from OnTheGoSolutions today... My Polaris will be shipped next week Thursday (dang holidays). I was told that their shipment has already came in. I don't know how many they have but I know they have mine (or so they say). I should be getting it before next year.
turcomora said:
Just spoke to expansys (mobileplanet) stated that HTC has shipped to them but to not expect delivery of phone next week due to the holidays and customs. He told me to expect delivery between the Dec 31st and Jan 4th. No info on quantity they will be receiving.
Click to expand...
Click to collapse
Thanks for the details. I can't wait.
Mobile Planet getting some next week??
joeyyoung said:
Thanks for the details. I can't wait.
Click to expand...
Click to collapse
Mine still shows pre order status with date as Jan 21st. When called mobile planet they said they are getting stock from HTC only after jan 16th.. Lots of confusion. I would be delighted if got mobile before 20th atleast for sure..
Keep me posted....
I just got off the phone with OnTheGoSolutions. It appears that their shipment hasn't came in yet but I was told they're expecting it today or tomorrow. I don't know what to expect! Last week, a rep told me they got them in... but this was also the same person that said she would upgrade my shipment to Fed-Ex 2 day free of charge - I was charged - Needless to say: this rep told me that the units will be shipped the day they get them in.
Will keep you posted
Message from On the go Soulution today:
Hi,
Is my order for the HTC Touch cruise still set to ship on thursday?Response:
Absolutely!
Yeehaw!
OnTheGoSolutions
kipmast said:
Message from On the go Soulution today:
Hi,
Is my order for the HTC Touch cruise still set to ship on thursday?Response:
Absolutely!
Yeehaw!
Click to expand...
Click to collapse
Just got my tracking number from them a few minutes ago.
is onthegosolution shipping the silver or black version?
Very much confused!!!
Just got a call from onthegosolutions and they are now saying due to custom clearance don't expect shipment before next wednesday.
They are shipping black version.
Irony is they are saying the same thing for the last week also.
HTC Polaris Delivered today via FedEx
Oh yea!!
What a surprise. I called Beth at OntheGoSolutions and she said they are coming in any day now and to wait for a tracking number. Then today, Thursday at 12:02pm FedEx delivered it. So OnetheGoSolutions has received them and I have received mine. I am in Austin, Texas by the way.
I will do the un-boxing later - New thread for that -
Enjoy -
Just curious
Just spoke to OnTheGoSolutions. I was told they got partial shipment in: hopefully customs will release the remaining tonight... if so, they will be shipped tomorrow. If this isn't the case, they will be shipped out next week sometime.
To those that has already received their unit, were you given a Fed-Ex tracking number? And for those that have their tracking number but no Polaris, are you able to track it?
Lucky you.....
joeyyoung said:
Oh yea!!
What a surprise. I called Beth at OntheGoSolutions and she said they are coming in any day now and to wait for a tracking number. Then today, Thursday at 12:02pm FedEx delivered it. So OnetheGoSolutions has received them and I have received mine. I am in Austin, Texas by the way.
I will do the un-boxing later - New thread for that -
Enjoy -
Click to expand...
Click to collapse
Lucky Owner... Eagerly waiting for videos from you man... .
Fed Ex tracking
I also got a call from On the go today and they said I would receive one of the "last" units that are not stuck in customs. Just a few minutes ago I recieved the Fed Ex tracking and it's on schedule for Friday delivery. I never thought I would be so stoked about getting a new phone... I hear these are the Black versions?? That would top it off !
I've just received an email to tell me the phone is out of stock and delivery will be 2-4 weeks!
I think that seems to be a stock mail that goes out after a pre-order,
i had the same, they did the same thing with the launch of the original nexus.
i called Vodafone to make sure that was the case and was assured that it was....still, you never know, the woman may have been lying to get me off the phone!
im gonna expect mine on the 19th but i wont be holding my breath just in case
I sent them an e-mail about not receiving my credit check response and they replied saying it was not in stock but the credit check was fine.
As long as i have it by Thursday i'll be happy.
I've had a reply back from VodafoneUK on Twitter..
We haven't been made aware of any stock delays. If there is any further info on this i'll be sure to let you know ^SM
Click to expand...
Click to collapse
I was hoping it was just an automated response as technically they don't have any in stock!
SeanCorky said:
I've had a reply back from VodafoneUK on Twitter..
I was hoping it was just an automated response as technically they don't have any in stock!
Click to expand...
Click to collapse
Yeah when I ordered mine they told me it would basically go straight out as it arrived to them so they will be 'out of stock' for a while, or at least until preorders are filled.
Yes, I got the "2-4 weeks" e-mail too but assumed it's just a generic e-mail.
When I spoke to Vodafone yesterday before placing my order, I asked if they had sold out of all their initial pre-order allocation. They said no, and that I would definitely get my phone on the 19th May.
My desire was out of stock when I pre ordered. Had to wait 2wks. Hope u guys get yours so u can tell us what you think.
I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.
simacca said:
I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.
Click to expand...
Click to collapse
Sounds good...im not allowing myself to get to excited tho....just in case
Glass is always half empty for me !
simacca said:
I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.
Click to expand...
Click to collapse
Promising, but it could just be marketing bumpf. Fingers crossed!
Am I the only person collecting from store?
Sent from my HTC HD2 using Tapatalk
SeanCorky said:
Am I the only person collecting from store?
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
No, i shall hopefully be burning to the store on Thursday
Am collecting from store too. Hopefully this week
Peeps who ordered online usually get screwed when it comes to delivery time as it's like a different sales division. Typically online team have so many phones to sell, but the telephone team also get so many phones to sell and the high street shops have so many. They WON'T dip into one another stock levels.
I got stung when pre-ordering the HD2 early on, only to find, people ringing customer services on the day of release were receiving their phone the very next day. Infuriated, I cancelled my online order, as I got a sorry we are out of stock email. And re-ordered by telephone. Was a bit of a ball-ache doing this on the phone, as you had to speak to different sales teams on the phone.
My advice is to keep ringing the telephone team and when they say they have stock, get it ordered.
I'm going after work on Thursday, hopefully make it before it closes at 17:30!
I managed to pre-order mine over the phone, only had the confirmation to say that my order had been processed! Hoping to get the dispatch email tomorrow! Last exam tomorrow, so I can play with my new toy on Thursday
madindehead said:
I managed to pre-order mine over the phone, only had the confirmation to say that my order had been processed! Hoping to get the dispatch email tomorrow! Last exam tomorrow, so I can play with my new toy on Thursday
Click to expand...
Click to collapse
Chuffed for ya mate, let us all know how good it is. I've decided to wait until after my honeymoon to get one in mid june. Nothing like being stuck outside the country to stop any impulse buying... agony lol
I'm collecting mine in store too, hopefully on Thursday!
SeanCorky said:
Am I the only person collecting from store?
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
No, getting mine from shop too.
I thought I would have had an email by now as I thought it was going to take a day or 2 from email to me getting hold of it...and they said I would get it *by* the 19th
I think I'm going to wait until it's out in the Netherlands to see if the rumour of 16GB internal memory is correct. I'm highly sceptical but you never know.
Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!
foxmeister said:
Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!
Click to expand...
Click to collapse
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !
jeux_1 said:
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !
Click to expand...
Click to collapse
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
Click to expand...
Click to collapse
I have booked later than u but the email saying it will be pushback on the 2nd that was sent by mistake make me feel it wasn't a mistake.
I have a feeling the customer service has no control of when it is shipped or what is happening.
2 days ago, I was trying to cancel my surface (change of heart) I rang and they told me that it was in the warehouse in process of shipping so it couldn't get cancelled.
2 days later they told me it will be ship next week. (didn't ask for cancellation this time)
I hope it can arrive before the 2nd for you, I am ok to wait until next week.
It will also give me the time to see the nexus 10 and maybe change my mind again
foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
Click to expand...
Click to collapse
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...
Reihnold said:
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...
Click to expand...
Click to collapse
It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave
foxmeister said:
It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave
Click to expand...
Click to collapse
lol, you all sound like kids who don't want to accept the reality lol.
guys/girls uk/germany the surface will not arrive today ! like suddenly 10000 surface being delivered at 4pm lol.
we'll play with our new toy next week, less than 7 sleeps to go...
Now it gets wild (at least in Germany): The German tech site Winfuture reports that some orders have been canceled by the Microsoft store, because of technical failures... The support says that those with canceled orders should place new orders, but then they will face the current 3 week delay. There is also a report of a customer whose order has been canceled.
Either Microsoft was overwhelmed by orders or they have a serious problem with the store and/or the delivery process...
jeux_1 said:
lol, you all sound like kids who don't want to accept the reality lol.
Click to expand...
Click to collapse
Not at all - I've no problem accepting reality, but I've also every right to be pissed off when I've arranged to be at home to receive something that was supposed to be delivered today, having also been told this morning by customer services that I should expect delivery today.
Being pissed off won't change anything of course, but given how MS first sent out an email saying orders would be delayed, and then retracted that email, it shows a deep lack of respect for their customers to delay again without sending out some sort of communication.
Regards,
Dave
I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.
jeremy.head said:
I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.
Click to expand...
Click to collapse
Just received that email myself. Considerably less irritated now!
Sent from my GT-N7100 using Tapatalk 2
Well done Microsoft for stepping up to the plate and making good! I could've got £20 and been happy!
Sent from my GT-N7100 using Tapatalk 2
I'm absolutely appalled and devastated about the complete lack of support for UK surface customers.
I pre-ordered mine as soon as I possibly could, I phone up yesterday because I received an email saying that my pre-order had been cancelled. I've been basically told that it was a computer system error (this isn't encouraging) and that it has happened with a few people. I was basically given the options of re-ordering, which can now take a month for delivery, or "drop into my local Microsoft store". The customer service representative didn't even take time to consider that Microsoft is so narrow minded that they only have Microsoft stores in America, but hey, what's an 8 hour plane trip just to get my surface tablet on time?
To add insult to injury, I asked them to reorder, and no matter which card I try to use, it just throws me and the customer support team error after error, it's almost as if my account has been blocked! They only offered to email the error to their teach support team (I haven't heard anything back yet).
Finally I had a great surprise to find that, despite the fact that my order is cancelled, Microsoft haven't released their greed grasp on the money in my account, so I have £500 effectively missing from my account because of Microsofts 'computer system error'.
I've gotten round the re-ordering problem by using a different Live ID, but I almost feel cheated by Microsoft, if I hadn't been waiting so long for this I would have just gone for an iPad (which I can guarantee would have arrived on time) or one of the alternative windows 8 RT tablets.
If my money hasn't been released on Monday I think i'll have to just contact my solicitor/trading standards, as there is no reason why Microsoft should have my money since it was cancelled before it was charged.
It's times like this why I can understand why we have so many apple fanboys, yes they are over-priced, yes they are borderline evil, but they never basically say 'screw you because your not in america'.
After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.
brummiesteven said:
After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.
Click to expand...
Click to collapse
Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.
udayrulz said:
Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.
Click to expand...
Click to collapse
Hopefully we'll get E-mails tomorrow saying it's been dispatched, for delivery on Tuesday.
I've not ordered one yet but was planning to go have a look at the Experience Centre (read RoadShow) that was planned for Clapham London this coming weekend. Looking at Microsofts website this morning I see they've taken all the UK experience centres off the list so I reckon that no stock is in the country yet:
Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:
Backflipping said:
Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:
Click to expand...
Click to collapse
What was the date of your original order?
Thanks,
Dave
My order still stays in process. I called this morning and asked have any Surfaces been shipped to UK customers. He told me yes. I ordered virtually on launch day. Still no joy
Hey Everyone,
I went ahead returned my Z2 and purchased my Z3 from ebay seller never-msrp. Even though his ad says the item is IN-STOCK, he sent me a message saying that this listing is for pre-order and they dont have an ETA as when the item will be shipped out. Not cool. I am going to go ahead and request a refund.
Is there any other place where I can place an order?
Here is the listing:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=201178908243&ssPageName=ADME:X:AAQ:US:1123
Update:
I got upgraded to overnight shipping after I told them about their mistake (advertising in-stock for a pre order item) so I decided to keep my order and received my phone today (10/2/2014). So far I am pleased with their service as they were prompt with their communication.
Fantastic phone! IMO big improvement over Z2 as far as physical appearance.
Clove and Handtec.
It clearly says on his item description that the item is not in stock and expected shipment is in october bro. Clearly your fault imo. But I agree, it's misleading.
ssj_jaypee said:
It clearly says on his item description that the item is not in stock and expected shipment is in october bro. Clearly your fault imo. But I agree, it's misleading.
Click to expand...
Click to collapse
That's true, if you look at the D6603. If you look at the D6633 or D6653, it saids it is instock which is misleading.
---------- Post added at 06:28 PM ---------- Previous post was at 06:25 PM ----------
sti-06 said:
Hey Everyone,
I went ahead returned my Z2 and purchased my Z3 from ebay seller never-msrp. Even though his ad says the item is IN-STOCK, he sent me a message saying that this listing is for pre-order and they dont have an ETA as when the item will be shipped out. Not cool. I am going to go ahead and request a refund.
Is there any other place where I can place an order?
Here is the listing:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=201178908243&ssPageName=ADME:X:AAQ:US:1123
Click to expand...
Click to collapse
I noticed never-msrp actually increased the price too! I got the notification about the back order and the same with another member too for the Z3 Dual.
Q.Entity said:
Clove and Handtec.
Click to expand...
Click to collapse
I ordered a Z3C for my wife on Clove on the 25th and haven't gotten any update aside from the initial confirmation email. Do they just take a while to ship them out or is the instock thing a lie on their website?
ssj_jaypee said:
It clearly says on his item description that the item is not in stock and expected shipment is in october bro. Clearly your fault imo. But I agree, it's misleading.
Click to expand...
Click to collapse
I am not sure what are you looking at:
Q.Entity said:
Clove and Handtec.
Click to expand...
Click to collapse
Unfortunately, none of the those sites have white one in stock
jonshipman said:
I ordered a Z3C for my wife on Clove on the 25th and haven't gotten any update aside from the initial confirmation email. Do they just take a while to ship them out or is the instock thing a lie on their website?
Click to expand...
Click to collapse
I just ordered a D6603 from Clove on 9/27 and same story. 9/29 blog post states all orders shipped that were placed through the weekend. Clove buyers, site states same day ship if ordered by 1400GMT, true?
augie7107 said:
I just ordered a D6603 from Clove on 9/27 and same story. 9/29 blog post states all orders shipped that were placed through the weekend. Clove buyers, site states same day ship if ordered by 1400GMT, true?
Click to expand...
Click to collapse
Same here. Ordered d6603 on 27th but no shipment email so far. I called their number and was told the order is with the sales team and they might ship it tomorrow. He also said the phone was in stock. I will wait and see what happens. There was another user who received it from clove not sure how long they took to ship it for him
augie7107 said:
I just ordered a D6603 from Clove on 9/27 and same story. 9/29 blog post states all orders shipped that were placed through the weekend. Clove buyers, site states same day ship if ordered by 1400GMT, true?
Click to expand...
Click to collapse
I just checked my CC and I was charged on the 26th. So I'm guessing it shipped *crosses fingers*
jonshipman said:
I just checked my CC and I was charged on the 26th. So I'm guessing it shipped *crosses fingers*
Click to expand...
Click to collapse
CC usually gets charged at time of order. Any ship confirmation email? Check order status on site? My order still says, "new", whatever that means.
Still says new for me.
Sent from my GT-I9505G
jonshipman said:
Still says new for me.
Sent from my GT-I9505G
Click to expand...
Click to collapse
Maybe tomorrow for both of us
Same
Yup. Bought the exact same phone from never-msrp. It clearly said in-stock. I am a little annoyed. Not quite sure what to do.
sti-06 said:
I am not sure what are you looking at:
...
Click to expand...
Click to collapse
I quoted him. He must of been looking at the D6603 listing which does say pre-order which I did mention.
same bought the dual from them. got a shipped email from them and fed ex then suddenly today i got an email from them saying it's on pre-order.
so far their store has 99.8% positive reviews. if they don't deliver as promised it will damage their rep. not to mention me pissed off.
pandadude said:
Yup. Bought the exact same phone from never-msrp. It clearly said in-stock. I am a little annoyed. Not quite sure what to do.
Click to expand...
Click to collapse
I basically sent a note to them asking about, when will it arrive since the listing saids it is in stock. I will wait and see what they will do.
On the other hand, never-msrp, increased the price of the Dual to $679.97!
I ordered from handtec and received !my D6603 the morning of sept 26th. My wife loved the phone so much she took it I then ordered another one on Sunday and got my FedEx tracking number that night. Phone should be here Tuesday morning (less than 48 hours after ordering). Those guys are awesome!!!!
chetly968 said:
I ordered from handtec and received !my D6603 the morning of sept 26th. My wife loved the phone so much she took it I then ordered another one on Sunday and got my FedEx tracking number that night. Phone should be here Tuesday morning (less than 48 hours after ordering). Those guys are awesome!!!!
Click to expand...
Click to collapse
Never-msrp printed a fedex label for me yesterday and shipped today. Not sure what you guys are concerned with.
Shudder123 said:
same bought the dual from them. got a shipped email from them and fed ex then suddenly today i got an email from them saying it's on pre-order.
so far their store has 99.8% positive reviews. if they don't deliver as promised it will damage their rep. not to mention me pissed off.
Click to expand...
Click to collapse
It's pretty scammy to be honest, because they mark it shipped on eBay when it clearly wasn't. I am getting extremely bad vibe because I felt like I was scammed into buying it because of a lie, since they were the only ones claiming to have whites in stock.
Sango2 said:
I basically sent a note to them asking about, when will it arrive since the listing saids it is in stock. I will wait and see what they will do.
On the other hand, never-msrp, increased the price of the Dual to $679.97!
Click to expand...
Click to collapse
Yeah, so the cheapass in me doesn't want to cancel my order because I don't want to lose that lower price. Let's see what they say but ugh, like I said, extremely bad vibe.
You know, since there seem to be a number of us here, what we can do is to tell them that if they don't make it right, we are coordinating here at XDA and will all leave negative feedback at the same time.
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
JamesYoutt said:
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
Click to expand...
Click to collapse
Contact the company you got it from. I usually do "chat" with representative and see what they say.
Charkatak said:
Contact the company you got it from. I usually do "chat" with representative and see what they say.
Click to expand...
Click to collapse
welp, they said they dont have live chat at this time. even though it says 24/7 support lol
JamesYoutt said:
welp, they said they dont have live chat at this time. even though it says 24/7 support lol
Click to expand...
Click to collapse
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
Charkatak said:
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
Click to expand...
Click to collapse
i did get an order confirmed email. No invoice email tho
JamesYoutt said:
i did get an order confirmed email. No invoice email tho
Click to expand...
Click to collapse
Maybe that is sufficient. In the image, the top one is the invoice.
Charkatak said:
Maybe that is sufficient. In the image, the top one is the invoice.
Click to expand...
Click to collapse
welp, hopefully the order went through, cuz i really want those free galaxy buds
JamesYoutt said:
welp, hopefully the order went through, cuz i really want those free galaxy buds
Click to expand...
Click to collapse
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
Charkatak said:
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
Click to expand...
Click to collapse
At least you have delivery dates, i have nothing, im literally in the dark over here