[FIX] Random reboots/shutdowns. Pictures added! - HTC Sensation

So since this issue has been giving me quite a bit of frustration, I have devised a very simple fix that should work for at least a few other people. There was a post in the ARHD thread where it suggested cleaning the connectors and the battery. I was pulling out my battery to give this a try when I realized the battery could be pushed slightly farther down into the housing, allowing for a more solid connection.
What I did was wedge a small piece of business card between the top of the battery housing and the battery itself. This has worked very well for me so far. If anyone else would like to try this and either confirm or deny that it is working for them that would be great.
As requested, pictures have been attached. One shows the items you need, another shows where I placed it against the battery and the other shows it sitting flush in the battery housing. If you have any questions, feel free to ask.
Sent from my A500 using xda premium

I found pulling the ground pin out a bit helps, the one that makes contact with the battery cover and can cause touchscreen issues.

I thought the random reboots/shutdowns were a software problem. Because after I flashed this a fix a found the issue stopped. Kinda...
http://www.mediafire.com/?2a8837bcatym1ju

I've tried a lot of the fixed, including underclocking to 1ghz and varying ghz between 1 and 1.5. But this has worked for me, figures I would share. But a lot of phones are different...so what works for me might not work for others. Just thought I would share what worked for me! Plus I think its worth a shot, don't see how it could hurt anything. But this is xda, so at your own risk and all that other stuff.
Sent from my HTC Sensation 4G with Beats Audio using xda premium

StuartTheFish said:
I found pulling the ground pin out a bit helps, the one that makes contact with the battery cover and can cause touchscreen issues.
Click to expand...
Click to collapse
I heard placing a small piece of foul between the two can help also. But if the problem creeps up again for me i'll give that a try too.
Sent from my HTC Sensation 4G with Beats Audio using xda premium

tjamaican said:
I thought the random reboots/shutdowns were a software problem. Because after I flashed this a fix a found the issue stopped. Kinda...
http://www.mediafire.com/?2a8837bcatym1ju
Click to expand...
Click to collapse
So did I, but it can happen on any ROM, including the stock one.

kushXmaster said:
So since this issue has been giving me quite a bit of frustration, I have devised a very simple fix that should work for at least a few other people. There was a post in the ARHD thread where it suggested cleaning the connectors and the battery. I was pulling out my battery to give this a try when I realized the battery could be pushed slightly farther down into the housing, allowing for a more solid connection.
What I did was wedge a small piece of business card between the top of the battery housing and the battery itself. This has worked very well for me so far. If anyone else would like to try this and either confirm or deny that it is working for them that would be great.
I'll post pictures if needed when I get home later today.
Sent from my A500 using xda premium
Click to expand...
Click to collapse
Yes pics please....
Sent from my HTC Sensation 4G using xda premium

Pictures added to first post.
If it works for you feel free to hit the "thanks" button

kushXmaster said:
Pictures added to first post.
If it works for you feel free to hit the "thanks" button
Click to expand...
Click to collapse
Will try
Sent from my HTC Sensation 4G using xda premium

I have found that whenever I have this problem, re-seating the battery temporarily solves the problem. I will try this next time as I agree these phones do seem to have a problem with the battery connection.
Sent from my HTC Sensation 4G XE with Beats Audio using XDA

I only have it with certain ROMs and have not had out for a long time since the updated firmware
Sent from my HTC sensation 4g using Tapatalk

dislplin01 said:
I only have it with certain ROMs and have not had out for a long time since the updated firmware
Sent from my HTC sensation 4g using Tapatalk
Click to expand...
Click to collapse
Best of luck! You may also want to put some rubbing alcohol on a towel and wipe the connectors on battery and housing.
Sent from my A500 using xda premium

Can anyone confirm that this works? I saw a thread where someone sent their phone to HTC and they replaced the mother board on warranty and it fixed the problem.
I called HTC and told the problem and they confirmed that they have been receiving lots of complaints and replacing the mother board would fix the problem. I have a month before my warranty is up so maybe ill try this before sending it in.

ImHuge07 said:
Can anyone confirm that this works? I saw a thread where someone sent their phone to HTC and they replaced the mother board on warranty and it fixed the problem.
I called HTC and told the problem and they confirmed that they have been receiving lots of complaints and replacing the mother board would fix the problem. I have a month before my warranty is up so maybe ill try this before sending it in.
Click to expand...
Click to collapse
I can confirm that this works for me. I would suggest trying it for a week, if it doesn't work send it to htc.
Sent from my A500 using xda premium

Guys tray to format you sd card on pc that's solve my problem, two days whitout shutdowns...
sorry for bad english

gorannn said:
Guys tray to format you sd card on pc that's solve my problem, two days whitout shutdowns...
sorry for bad english
Click to expand...
Click to collapse
Worth a try I guess

Worked for me thanks!

You're welcome
Sent from my A500 using xda premium

kushXmaster said:
So since this issue has been giving me quite a bit of frustration, I have devised a very simple fix that should work for at least a few other people. There was a post in the ARHD thread where it suggested cleaning the connectors and the battery. I was pulling out my battery to give this a try when I realized the battery could be pushed slightly farther down into the housing, allowing for a more solid connection.
What I did was wedge a small piece of business card between the top of the battery housing and the battery itself. This has worked very well for me so far. If anyone else would like to try this and either confirm or deny that it is working for them that would be great.
As requested, pictures have been attached. One shows the items you need, another shows where I placed it against the battery and the other shows it sitting flush in the battery housing. If you have any questions, feel free to ask.
Sent from my A500 using xda premium
Click to expand...
Click to collapse
hay buddy just looked at this and i just relised i had the same problem but i was using anker batterys and kept getting random shutdowns and thought it was kernal related until i was away this week end and i noticed when i pulled back cover off that the connecters where not touching and i did the same as u and ive not had a random reboot or shutdowns
this works a treat and would recommend it to all users

daddyspud said:
hay buddy just looked at this and i just relised i had the same problem but i was using anker batterys and kept getting random shutdowns and thought it was kernal related until i was away this week end and i noticed when i pulled back cover off that the connecters where not touching and i did the same as u and ive not had a random reboot or shutdowns
this works a treat and would recommend it to all users
Click to expand...
Click to collapse
Glad it worked for you!
Good to know it also works with the anker batteries.
Sent from my A500 using xda premium

Related

Phone shutting down by itself.

I haven't rooted or anything like that. I have just downloaded apps. But last night my phone started shutting itself off randomly. It has done it multiple times today. What could This be? Help me please.
Sent from my Desire HD using XDA App
Please help me friends.
Sent from my Desire HD using XDA App
Now my phone won't power on. It is stuck on the HTC screen when booting up.
Get it exchanged.
Sent from my HTC Inspire 4G using XDA App.
I returned for the same issue and the new one is fine.
Bad unit, exchange it for sure
Good news. I got it exchanged. But good thing a friend of mine works at AT&T because I accidentally ripped the volume button off when I was opening the battery door. Make sure you don't try to open it without looking.
Sent from my Desire HD using XDA App
This seems like a problem that's happening to a whole lot of people. Its turning me away from this phone...
Plasmamuffins said:
This seems like a problem that's happening to a whole lot of people. Its turning me away from this phone...
Click to expand...
Click to collapse
The card that the sim card is attached to out of the box can be used to open the battery door. It slides in at the volume rocker and can be flexed enough to pop the battery cover off very easily.
jdk2 said:
The card that the sim card is attached to out of the box can be used to open the battery door. It slides in at the volume rocker and can be flexed enough to pop the battery cover off very easily.
Click to expand...
Click to collapse
I think he is taking about the phone shutting down on its own or not powering on. Not the battery door.
Sent from my Desire HD using XDA App
But I haven't heard of others having problems like I did. I searched high and low to find out what was wrong with my phone but couldn't find anyone experiencing similar problems.
Sent from my Desire HD using XDA App
jdk2 said:
The card that the sim card is attached to out of the box can be used to open the battery door. It slides in at the volume rocker and can be flexed enough to pop the battery cover off very easily.
Click to expand...
Click to collapse
I meant the phone turning itself of and never turning on, my bad xD
MatUK.8 said:
But I haven't heard of others having problems like I did. I searched high and low to find out what was wrong with my phone but couldn't find anyone experiencing similar problems.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
most likely because its not a common error. seems like you just gotten a bad one from the box.
glad its taken care of!

Phone crash with camera flash

I've noticed that when I take a picture with my inspire 4g, with the flash turned on, the entire phone shuts down right away, but when it's turned into automatic, it works fine, has anyone else has this problem, or know of a solution?
Sent from my Inspire 4G using xda premium
Need a few more details. What ROM, mods,etc. Folks here like to help, but we need to know what you may have modded on the phone.
I'm running stock 2.3.3, rooted, but no custom roms.
Sent from my Inspire 4G using xda premium
trashbag said:
I'm running stock 2.3.3, rooted, but no custom roms.
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
That's odd. I have never heard of that on a stock ROM. But maybe someone else here has. Good Luck
You have a bad or shorted flash led.
Sent from my Desire HD using Tapatalk
I can use other apps that use the flash, like tazer, and flashlight...
Sent from my Inspire 4G using xda premium
trashbag said:
I can use other apps that use the flash, like tazer, and flashlight...
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
You should try wiping everything and installing a custom Rom or a rooted stock Rom and see if problem persists, could be a software issue. There are plenty of stock rooted gb Roms buried a few pages back in dev forum.
Check my sig. Stock roms. There is a rooted gingerbread PD98img, stock. I think it's the 3rd one,iirc.
With the phone plugged into the charger take a pic with flash on and see if your phone resets. Could be a battery issue.
Agoattamer said:
With the phone plugged into the charger take a pic with flash on and see if your phone resets. Could be a battery issue.
Click to expand...
Click to collapse
It worked fine when plugged into the charger, should I get a new battery?
Sent from my Inspire 4G using xda premium
trashbag said:
It worked fine when plugged into the charger, should I get a new battery?
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
That would be my recommendation. If you knew someone with another inspire you could try their battery. Actually your battery should be under warranty. If your phone is stock looking then you could probably take it to an ATT store and let them check it out and get 1 for free. Or even a call to 611 ATT support might get you a new battery for free. Just tell them it won't hold a charge and the flash causes your phone to reboot and you tried a friends battery and it fixed the issue. ATT has very understanding customer support.
It definitely sounds like a battery issue. I had a very similar issue. My phone would shut off at random times, and one thing that caused it was the camera flash. I picked up a new HTC battery on eBay for like $14, and it runs like a dream! If you cant fork over the money for the HTC brand battery, there are lots of cheaper chinese batteries for like $2 a piece. They would be good to just test and see if the battery is the issue if you cant find a buddy that could let you use a battery for troubleshooting, before you buy an HTC battery.
Absolutely! the same thing happened to me a few weeks ago. A new battery solved the issue. If you have a warranty/protection plan call up At&T and they'll take it from there.
Man, I love forums! I was just having this problem this week! I guess my brutal punishment to my battery over Winter break has cost me (I was running the phone down to 0% multiple times a day). Time to get a new battery.
- Jim
Digging into the problem
I was going crazy with this problem! I wonder now what is the problem with the battery, because mine it seems like it keeps current like a good battery. Does anyoane has any "hardware-electrical" explanation?
Anyway, at least I have one solution and I am partially happy with it.
and18old said:
I was going crazy with this problem! I wonder now what is the problem with the battery, because mine it seems like it keeps current like a good battery. Does anyoane has any "hardware-electrical" explanation?
Anyway, at least I have one solution and I am partially happy with it.
Click to expand...
Click to collapse
I'm assuming when you say it "keeps current" you have been using a current widget. The camera flash puts a heavy load on the battery. On an older battery, it may look like it's fine at idle or doing simple tasks, but it can no longer handle the tough tasks.

Desire S random reboot

Guys,
The Desire s of my gf is rebooting random. Right now it is about 5 times a day. I already did a hard reset and the problem remains. The phone is running stock 2.3.5 with Sense 3.0. Already tried the search on the forum, but there are to many posts
Does anyone have a solution? I want to rule out the software before thinking of a hardware issue thnx in advance
Sent from my iPad using Tapatalk HD
There was a talk about this a long time ago and have experienced before it on my phone. A quick solution, a piece of paper on the battery cover to help push the battery to make much more contact on the board.
Sent from my HTC Desire S using xda app-developers app
Skanob said:
There was a talk about this a long time ago and have experienced before it on my phone. A quick solution, a piece of paper on the battery cover to help push the battery to make much more contact on the board.
Sent from my HTC Desire S using xda app-developers app
Click to expand...
Click to collapse
Going to trie that later today. Thanks. But I already tried tapping the battery and shaking the device while it's on, with no succes to force the reboot.

Signal drops after getting warranty phone.

Hi friends pretty much looking for advice. I dropped my HTC one s and the screen had colors leaking everywhere. I had a case on and screen protector. Anyway T-Mobile sent me a replacement in the mail. I went to the store the representative activated my new SIM card. Turned the phone on and started having signal issues. The signal randomly drops and stays off both cell signal and data. It takes a long time for it to start back up. I turn on airplane mode and when I do this temporary the signal comes back then airplane displays and cuts it off. Then I turn off airplane and the signal comes back. Have to keep doing these steps. I installed a custom ROM flashed a different radio and still the same issues. So does this maybe sound like a hardware issue ? I'm going to give T-Mobile a call tomorrow would really suck having to send this phone in and wait for another but that's looking like what I'm going to have to do.
Sent from my HTC One S using xda premium
ickedmel said:
Hi friends pretty much looking for advice. I dropped my HTC one s and the screen had colors leaking everywhere. I had a case on and screen protector. Anyway T-Mobile sent me a replacement in the mail. I went to the store the representative activated my new SIM card. Turned the phone on and started having signal issues. The signal randomly drops and stays off both cell signal and data. It takes a long time for it to start back up. I turn on airplane mode and when I do this temporary the signal comes back then airplane displays and cuts it off. Then I turn off airplane and the signal comes back. Have to keep doing these steps. I installed a custom ROM flashed a different radio and still the same issues. So does this maybe sound like a hardware issue ? I'm going to give T-Mobile a call tomorrow would really suck having to send this phone in and wait for another but that's looking like what I'm going to have to do.
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Try removing the bottom cover, making sure the antenna contact is clean and maybe bending the prongs up a little bit. Worked for some folks.
el_smurfo said:
Try removing the bottom cover, making sure the antenna contact is clean and maybe bending the prongs up a little bit. Worked for some folks.
Click to expand...
Click to collapse
Thanks man didn't even know that came off I'll try it.
Sent from my HTC One S using xda premium
Does the bottom cover with the speaker really come off ? Tried hard to get off. I took off the top cover and cleaned the prongs pushed them up a little
Sent from my HTC One S using xda premium
ickedmel said:
Does the bottom cover with the speaker really come off ? Tried hard to get off. I took off the top cover and cleaned the prongs pushed them up a little
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Yup...do some searching. Might want to invest in a pry tool. There's a guy around here who just replaced his whole body due to scratches and I'm fairly sure you need to remove the bottom cover to access the screws.
EDIT: PM this guy and maybe he can point you to a guide
http://forum.xda-developers.com/showthread.php?t=1856427
el_smurfo said:
Yup...do some searching. Might want to invest in a pry tool. There's a guy around here who just replaced his whole body due to scratches and I'm fairly sure you need to remove the bottom cover to access the screws.
EDIT: PM this guy and maybe he can point you to a guide
http://forum.xda-developers.com/showthread.php?t=1856427
Click to expand...
Click to collapse
Thanks buddy appreciate it.
Sent from my HTC One S using xda premium
You know T-Mobile sevice really pisses me off sometimes... I called they told me they're going to send another phone to see which ever works better.. going to take another week and a half to come while I'm stuck with this phone. I'm pretty upset. So I'll flash back the T-Mobile ROM and send it back. Do you think I'll have issues since they're going to see the boot loader relocked
Sent from my HTC One S using xda premium
ickedmel said:
Does the bottom cover with the speaker really come off ? Tried hard to get off. I took off the top cover and cleaned the prongs pushed them up a little
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
This worked for me the first time I used my new phone 3 months ago. I couldn't find any wlan signal (i was near the router) too! I carefully pushed the prongs up and it worked
So I got the bottom open. The first time I adjusted the prongs I got a much more consistant connection but really really slow speeds. I'll post a picture. Then I went in a second time I adjusted the prong more but s small gold piece from under looks like it broke off. I still get signal I'll report back on speed.
Sent from my HTC One S using xda premium
Sent from my HTC One S using xda premium
The speed has improved its a lot.though it doesn't look like I'm getting hspa+ speeds. My connection dropped once since the last time I popped it open. T-Mobile is sending another phone out for me this one def has some sort of hardware issue. Thank you guys so much for the tips at least now I have a pretty decent connection and at least consistant. I really hope though that It's okay with me sending them a relocked bootloader.
Sent from my HTC One S using xda premium
ickedmel said:
The speed has improved its a lot.though it doesn't look like I'm getting hspa+ speeds. My connection dropped once since the last time I popped it open. T-Mobile is sending another phone out for me this one def has some sort of hardware issue. Thank you guys so much for the tips at least now I have a pretty decent connection and at least consistant. I really hope though that It's okay with me sending them a relocked bootloader.
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
You should be fine. I sent my root phone back and its fine.
Sent from my HTC One S using Tapatalk 2

[FIX][CASE MOD] Fixing all the Random Reboots!

Hi,
All credit goes too firosemp!!
I have just opened a new topic because the random reboots affect so many people.
In this video you will find the solution:
Thank you for this great XDA forum!
I don't thinks so.
My battery phone is definitely.
Sometimes, my phone is turned off when in the bag
qmha said:
I don't thinks so.
My battery phone is definitely.
Sometimes, my phone is turned off when in the bag
Click to expand...
Click to collapse
But I think so. Every ROM especially Android1-7 4.3 and Vipers JB Rom is super stable now.
Give it a try!!
For me this was the best MOD (beside the MMS build.prop MOD for Vodafone Germany) ever.
how old are you 10 ? I did those tricks to nokia 3310 but now I know that the absolutly fix is gsm service... and when you say random reboots this is't about the hardware is about software...
Insecret said:
how old are you 10 ? I did those tricks to nokia 3310 but now I know that the absolutly fix is gsm service... and when you say random reboots this is't about the hardware is about software...
Click to expand...
Click to collapse
nokia 3310!
what did you remember mate?
old times and common trick
everybody were using that trick
but in most cases it works now with random reboots
when the battery doesn't fit correctly with the pins and loses connection with them
Insecret said:
how old are you 10 ? I did those tricks to nokia 3310 but now I know that the absolutly fix is gsm service... and when you say random reboots this is't about the hardware is about software...
Click to expand...
Click to collapse
I dont understand you. This fix is for fixing random reboots. Its not too hard to understand.
Maybe you are too young...
Hi guys, I jsut want to share my experience about random reboots...For about 4 month I had this problem with every rom I tried, changed battery but nothing so I sent my device to HTC and they changed motherboard; when they sent it back, problem wasn't solved but after a couple of week I had a clean install of inspiration without restoring my backups via TitaniumBackup (I erased them)...since then no more random reboots with any rom I tried...I just want to say that if this hardware method doesn't fix reboots, consider corrupted app backups
Had random reboots either, by replacing the battery with was 2 years old with an anker suddenly the problems dissapeared all. This trick shouldn't help really but yeah thanks.
Imho, the whole topic should be renamed or removed.
Sent from my portable Tianhe-2
padvou said:
Imho, the whole topic should be renamed or removed.
Sent from my portable Tianhe-2
Click to expand...
Click to collapse
Or atleast moved to Sensation General, lol
I can confirm this fix. After putting little piece of paper behind the battery - reboots stopped
trantium said:
Had random reboots either, by replacing the battery with was 2 years old with an anker suddenly the problems dissapeared all. This trick shouldn't help really but yeah thanks.
Click to expand...
Click to collapse
It really does help in some cases.. Like rzr said, improves the connection between battery & pins.
But it doesn't take a genius to figure out something like this >.>
Nicx59 said:
It really does help in some cases.. Like rzr said, improves the connection between battery & pins.
But it doesn't take a genius to figure out something like this >.>
Click to expand...
Click to collapse
Guys my battery is draining out very fast in any ROM
And when i restart my phone the battery percentage goes higher and drain very fast wod should I do
Sent from my HTC Sensation using xda app-developers app
srikanth_gadde said:
Guys my battery is draining out very fast in any ROM
And when i restart my phone the battery percentage goes higher and drain very fast wod should I do
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
+1
Wysłane z mojego HTC Sensation Z710e za pomocą Tapatalk 2
srikanth_gadde said:
Guys my battery is draining out very fast in any ROM
And when i restart my phone the battery percentage goes higher and drain very fast wod should I do
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Buy an Anker battery, especially if your stock one is ~2 years soon.
Also adjust CPU clock speeds and use apps like Greenify.
Stop flooding the development thread !
u got the General and the Troubleshooting
but this one is Fu&^%$ Sacred
I confirm it worked for my Sensation 4G with even Anker 1900mah. Months ago I used original battery then had random reboots. I bought the anker 1900mah battery, the problem went out a couple of days ( maybe because Anker is a bit bigger than original battery), however later it returned... so I searched for many solution and saw this... I tried with my anker and now for 6 months I have had no more random reboots...
Sent from Bác Sĩ Hai Súng using iPhone 5s 64GB!
I had my Sensation XE sent in for repairs (Volume button fell off). The shop lend me a Sensation XL. That thing had crazy random reboots. And I fixed it by wedgeing in a piece of folded paper between the battery top and the phone. Only because you could almost slide the battery around in its "seat".
Now I have an unorginal battery for my Sensation. Its a little bit taller and wider, I almost have to force it in. Thats way im sure the few reboots I have are kernel / rom related.
Sent from my Sensation using xda app-developers app
I've had some random power off, I suspected it's battery probelm because the phone didn't reboot, it just shut down. I've put a little piece of paper between the battery and the housing several days ago and it didn't happen since. Simple but effective, at least for me.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
OK, I understand, BUT why such a topic in a development section?

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