So I called up T-Mobile yesterday(day the One S was released) and immediately asked for the Retention department. I was forwarded over and spoke to a sweet young woman. I explained that I was still on contract for a few months but I was thinking of canceling. I explained that I have no service the moment I walk into my apartment and randomly where I sit at work. Which is true but I went on to say that I've been using WiFi calling successfully. Although, having to resort to that is frustrating.
I told her I was offered a free phone(Samsung Galaxy Nexus), no activation fee, and $35 less in charges per month if I were to switch to a work plan with Sprint(That last part being a fabrication). She quickly responded that she could offer me a better deal. I could tell that while I was explaining the situation, she was looking through my account and saw that I have been a customer of T-Mobile for just about 7 years. She took a moment to gather approval.
She came back on the line to ask which phone I wanted. I humbly spoke of the One S and she puts me on hold again. She comes back to offer me a lower rate plan than what I pay now, with a higher data limit. She continues to say that the cost of the phone for me would be close to $300 but she had applied a $250 credit on the account so that I will only have to pay $29.18. She even applied that charge to next months bill, and if that wasn't enough, she backdated the rate plan to save me just about that amount on this months bill. So I'm basically getting the HTC One S for mere dollars added to my next months bill.
So essentially, this is just another example of how far T-Mobile will go to satisfy their loyal customers and is further proof that they deserve all those J.D. Power & Associates awards for excellence in customer service.
Android Enthusiast first, T-Mobile Spokesperson second,
Want a cookie?
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium App
good price.
i have been with TMo for over 12 years. they didn't want to give me a full early upgrade (I had 3 months left). I told them that I was ready to cancel and move to AT&T. She forwarded me to customer care and they worked out a price on the HTC One S. I'm not too thrilled with it, but it's not too bad.
$249+activation+tax+shipping = $290. That's what they wanted. I told them that Walmart had it for $198. WTH. They applied a $100 credit and now the total is $190. With the $50 rebate, comes out to $140.
Still TMo could have done better. I have two lines and a data plan. Was hoping TMo would take customer loyalty into consideration even more. Oh well, I am ready to jump ship next time. screw loyalty.
Sometime those hard to believe. I was once on a VERY thin line of canceling Tmobile and moving to Verizon (wife gets 20% discount there and her Tmo doesnt work at work due to ****ty building penetration). I have 2 lines and have been a customer for 6 years. Retension department wouldn't give me ANY deal on anything, they just forwarded my call to cancellations department.
On top of this when I was trying to order One S yesterday (I am ONLY 10 days away from my full upgrade by the way) 3 different customer service reps told me 3 different things. I ended up paying $260 with tax + activation fee + shipping and no rebate (or had a choice to pay $300 + get $50 rebate). I have to mention that I did get a line credit for $80 bucks few days ago for roaming mix up where I had to pay Tmobile extra $150 < I still dont know if it was my fault or Tmobile...basically I used Wifi-calling in France to call USA and somehow all my calls were charged roaming fees (And I do know how to use Wifi-calling)
I hate Tmobile reps, their lies, and their new stupid automatic answering service
HTCMario said:
good price.
i have been with TMo for over 12 years. they didn't want to give me a full early upgrade (I had 3 months left). I told them that I was ready to cancel and move to AT&T. She forwarded me to customer care and they worked out a price on the HTC One S. I'm not too thrilled with it, but it's not too bad.
$249+activation+tax+shipping = $290. That's what they wanted. I told them that Walmart had it for $198. WTH. They applied a $100 credit and now the total is $190. With the $50 rebate, comes out to $140.
Still TMo could have done better. I have two lines and a data plan. Was hoping TMo would take customer loyalty into consideration even more. Oh well, I am ready to jump ship next time. screw loyalty.
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I kinda of disagree with you here. You signed a 2yr contract, and despite being a longtime customer, you're fully aware you're not due for an upgrade. As such, they SHOULDNT offer you a full upgrade. However, they typically will offer you a discounted upgrade. So you were ready to cancel and pay an Early Termination Fee? I don't see how you're upset, since they were nice enough to offer you something. The other carriers would've told you to pay full price or hit the road with the ETF.
It sounds like you're not having a case of "screw loyalty", but instead, "screw signing 2 year contracts". Were you really surprised at the result?
I see people arguing about contractual obligations and how the carrier can screw you over, but what about YOUR obligation to follow the terms and the period length?
nickmv said:
I kinda of disagree with you here. You signed a 2yr contract, and despite being a longtime customer, you're fully aware you're not due for an upgrade. As such, they SHOULDNT offer you a full upgrade. However, they typically will offer you a discounted upgrade. So you were ready to cancel and pay an Early Termination Fee? I don't see how you're upset, since they were nice enough to offer you something. The other carriers would've told you to pay full price or hit the road with the ETF.
It sounds like you're not having a case of "screw loyalty", but instead, "screw signing 2 year contracts". Were you really surprised at the result?
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can i piss and moan without having logic thrown at me?
HTCMario said:
can i piss and moan without having logic thrown at me?
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Hey, it's better than the guy below your post who couldn't wait TEN days. Yes, 10 days. Let's count them: 1,2,3,4,5,6,7,8,9.....TEN, bingo eligible for upgrade. Jeez
nickmv said:
Hey, it's better than the guy below your post who couldn't wait TEN days. Yes, 10 days. Let's count them: 1,2,3,4,5,6,7,8,9.....TEN, bingo eligible for upgrade. Jeez
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I should be more clear, I WAS eligible for an upgrade. When I got $80 account credit few days ago, rep noted on my account that I will be eligible for full discount upgrade on 25th instead of May 5th.
One of the reps from retensions then lied to me that I was not, and he doesnt see it noted on my account, rep before that said that I do have a full discount. In total I made 4 calls and got 4 different results (1 rep just had no idea what to do and transferred my call to some private voice mail)
I just renewed my contract with a grandfathered plan and Corp discount. I was able to get 3 phones, all HTC One S for a total of $200. They basically offered the phones for $199 each with no rebates, then offered initially a $250 total discount which I was able to get them to add another $150 discount. So it's $600 for the 3 phones - $400 credit. The credit shows up already on my account.
I thought about waiting for the S3 but I liked the One S in stores.
Now I am thinking of using the trade-in offer to send a couple of old phones. I am not sure if I am still eligible or not.
The upgrade, activation and shipping fees were waived. I had the $20 preferred android plan on one line. It is supposed to be ulimited but in relaity it has a "soft" limit of 5 GB.
My other 2 lines had the $5 web2go data plan offered by retention 2 years ago and it worked great with iPhones. The 2 lines were switched to the same $20 5GB plan.
Just a note, I called retention twice . My first offer was to pay $350 for 3 phones which I didn't accept and the second time the CSR was more willing to get a better deal and upped the credit.
I also got $10 off my monthly plan for 24 months.
Can't complain.
here's T-Mobile's link to get $100 trade-in for any smartphone or $200 for any iphone.
mytradeins dot com
Not bad. I pulled off something very similar last year to get the G2x on full upgrade pricing despite being only a year into my contract, using the AT&T merger and a threat to move to Sprint as bargaining chips. Got that, and got the One S for full upgrade pricing this year by helping them get some conquest customers from Verizon.
I just got my One S today and came from an SGS2 on T-Mo, all I have to say is wow. Everything about the phone is wonderful. What a well crafted piece of tech. Love this phone. Sense 4.0 is so much nicer than TWiz. My 2 cents.
Does this really work?
dangabob13 said:
So I called up T-Mobile yesterday(day the One S was released) and immediately asked for the Retention department. I was forwarded over and spoke to a sweet young woman. I explained that I was still on contract for a few months but I was thinking of canceling. I explained that I have no service the moment I walk into my apartment and randomly where I sit at work. Which is true but I went on to say that I've been using WiFi calling successfully. Although, having to resort to that is frustrating.
I told her I was offered a free phone(Samsung Galaxy Nexus), no activation fee, and $35 less in charges per month if I were to switch to a work plan with Sprint(That last part being a fabrication). She quickly responded that she could offer me a better deal. I could tell that while I was explaining the situation, she was looking through my account and saw that I have been a customer of T-Mobile for just about 7 years. She took a moment to gather approval.
She came back on the line to ask which phone I wanted. I humbly spoke of the One S and she puts me on hold again. She comes back to offer me a lower rate plan than what I pay now, with a higher data limit. She continues to say that the cost of the phone for me would be close to $300 but she had applied a $250 credit on the account so that I will only have to pay $29.18. She even applied that charge to next months bill, and if that wasn't enough, she backdated the rate plan to save me just about that amount on this months bill. So I'm basically getting the HTC One S for mere dollars added to my next months bill.
So essentially, this is just another example of how far T-Mobile will go to satisfy their loyal customers and is further proof that they deserve all those J.D. Power & Associates awards for excellence in customer service.
Android Enthusiast first, T-Mobile Spokesperson second,
Click to expand...
Click to collapse
Did the same thing a week ago to get my amaze for free. Gave me a 250 dollar credit on my bill. Im on value plan so 200 took care of the phone and taxes down payment, and the other 50 went towards my next month bill. I have a 27 dollar bill next month. I didnt even say I was leaving. I just said I wanted a new phone. She said I have been a customer for 5 years and she would be glad to help me out.
So now I have the amaze. Had a problem with my first one, and I am still in buyers remorse, so there sending me another one tomorrow. Now I have 20 more days to mess with these phone and if I dont like it, all I need to do is pay 50 bux and they will send me the S.
Win Win
This is interesting. I may call them tomorrow because I am eligible to upgrade my line as a part of my family plan. ATT also offers employees of my company a 20% discount on monthly plan. We have 4 lines on our tmobile family plan... 2 are not under contract, 1 is under contract until the 29th, and the other is under contract until September. Maybe I can argue with ATT tomorrow that two are still under contract, but we will pay the disconnect fees (really just one after this weekend) and see what kind of deal they can offer on 4 phones (2 htc one x, sgs2, and a stupid free phone), and then call tmobile to work something out.
I think the ideal situation would be ATT offers me a plan and the phones with a price, and I present it to tmobile as a deal, and receive free phone upgrades for each line. This is farfetched, but if they want to keep our service, what else could they do?
Sent from my HTC Desire Z using XDA
ITALIANNYC said:
Did the same thing a week ago to get my amaze for free. Gave me a 250 dollar credit on my bill. Im on value plan so 200 took care of the phone and taxes down payment, and the other 50 went towards my next month bill. I have a 27 dollar bill next month. I didnt even say I was leaving. I just said I wanted a new phone. She said I have been a customer for 5 years and she would be glad to help me out.
So now I have the amaze. Had a problem with my first one, and I am still in buyers remorse, so there sending me another one tomorrow. Now I have 20 more days to mess with these phone and if I dont like it, all I need to do is pay 50 bux and they will send me the S.
Win Win
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What a delay...you are clearly going to get the One S ...stop wasting time.........jeez. So when you call back on the 19th day and "decided" to go with the one S and the $50 doesnt apply you'll come back and bash t-mobile.............and to clarify. Its consumer to business...the.reps.discretion is.what makes.us.happy or dissatisfied.not."The Company"
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
bipoler said:
What a delay...you are clearly going to get the One S ...stop wasting time.........jeez. So when you call back on the 19th day and "decided" to go with the one S and the $50 doesnt apply you'll come back and bash t-mobile.............and to clarify. Its consumer to business...the.reps.discretion is.what makes.us.happy or dissatisfied.not."The Company"
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
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Click to collapse
Of course the 50 applies. I had a credit of 250 posted to the account and 200 of it went towards the down payment of the amaze ( 149.99, 49.99 tax ). The other 50 went towards next month bill. For me to get the ONE s, I need to pay an extra 50 because the Down payment for the ONE s is 199.99, not 149.99. I been with T-Mobile for 5 years and just signed a new 2 year contract. I dont have any reason to bash them.
Is this Tmobile USA? If so, how did you get passed the automatic menu to a customer retention rep?
Sent from my HTC_Amaze_4G using XDA
I was also able to get enough credits to get the one s for free since they said I'm a valued customer for 5yrs
Just tried this and TMobile says that I'm on value plan so no discounts at all! I have to pay $599 retail price.
So much for being a "valued" customer for 7 years.
Sent from my HTC_Amaze_4G using XDA
Related
Sorry to start another thread, but I just wanted to give everyone a heads up that Let's Talk now has The Fuze. I have been waiting to see if it would pop up there or on Amazon first. I bought it through the Walmart website. You can get the phone for either $99 or free. The free option requires you to start out with a voice plan of at least $59.99. The $99 option let's you choose a voice plan of $39.99. Although, both options make you get a data plan, but I was going to get one anyway. My total price (tax and all) was 195.53 before the $50 mail-in rebate. I'm very happy, and can finally stop wasting time at work.
I was going to upgrade through them, but they told me something completely laughable. You can upgrade a family plan, but EVERY LINE ON YOUR PLAN BEGINS A NEW 2 YEAR CONTRACT!!!
I was like, what're you ****ing kidding me? That'd be five 2 year contracts to get a cheaper upgrade, thanks but no thanks.
I tried this with my 4-line family plan. The configurator allowed me to get two of them free and two lesser phones free of charge. None of my lines are currently under contract... I am finding it hard to see the drawbacks to this.
Black93300ZX said:
I was going to upgrade through them, but they told me something completely laughable. You can upgrade a family plan, but EVERY LINE ON YOUR PLAN BEGINS A NEW 2 YEAR CONTRACT!!!
I was like, what're you ****ing kidding me? That'd be five 2 year contracts to get a cheaper upgrade, thanks but no thanks.
Click to expand...
Click to collapse
Was this a representative that told you that or on the internet because it sounds completely inane :O?
If you talked with somebody, i'd try to give it another go.
Interesting, if there is a way to do this without extending all the contracts on the line I'll take mine back to the AT&T store. You can do this in store right?
The website states that whether you upgrade one line or all lines there will be a new 2yr contract for all lines in a family plan.
blkjack74 said:
Sorry to start another thread, but I just wanted to give everyone a heads up that Let's Talk now has The Fuze. I have been waiting to see if it would pop up there or on Amazon first. I bought it through the Walmart website. You can get the phone for either $99 or free. The free option requires you to start out with a voice plan of at least $59.99. The $99 option let's you choose a voice plan of $39.99. Although, both options make you get a data plan, but I was going to get one anyway. My total price (tax and all) was 195.53 before the $50 mail-in rebate. I'm very happy, and can finally stop wasting time at work.
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Click to collapse
The upgrade price is $249.99. Be careful when dealing with LetsTalk. They have different terms and conditions in addition to AT&T's that are more strict. You MUST have a data plan to get this deal, and MUST have the data plan active for at least 6 months, or they will charge your credit/debit card at least $250.00.
I maybe retarded but I can't find how to upgrade 1 line on a family plan. It never gives me the option of choosing one line, just selecting a plan. If I select the family plan that I have it asks me to add at least 2 phones to complete the order.
Any ideas on upgrading just one line on an existing plan? Thanks.
Hmm...I just went through the LetsTalk procedure and it's telling me that, with an upgrade, you can get two Fuzes completely free? If this is true, I'm running immediately back to the store and returning this $350 dollar one.
htcfan78 said:
The upgrade price is $249.99. Be careful when dealing with LetsTalk. They have different terms and conditions in addition to AT&T's that are more strict. You MUST have a data plan to get this deal, and MUST have the data plan active for at least 6 months, or they will charge your credit/debit card at least $250.00.
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Click to collapse
Thanks for the heads up. Hopefully I won't have any issues, as I was already planning on getting a data plan. If anything "weird" happens, I'll be sure to let everyone know.
Just a head's up. I have been with AT&T for years. Simply put, purchasing ANYTHING from letstalk.com is like walking into a mexican brothel without a condom. I have read many situation regarding these people, they are 100% sales driven. For those not wanting to believe me, PLEASE, PLEASE, PLEASE read ALL the fine print. You might save a little now but 80% of the time you will spend much more later.
This has been a public service announcement from KD8DNS
I too have been with ATT for many years, and read of many angry stories related to orders from them. I have ordered from them twice in the past and have not had any trouble either time, BUT... I agree with KD8DNS, there is an expansive amount of fine print with many rules that govern the purchase. Read this twice even three times, so that you won't be one of the many complaining in 6 months that Letstalk charged you $250 per line because you violated terms.
yea...
This looks too good to be true...
I am moving from T-Mobile and need my number ported...
I am planning on getting a hefty voice and data plan anyway, so that shouldn't be any issue...I need the data plan for work and I pay a arm and leg to T-Mobile now so over $100 is par for the course.
I think I am going to wait to see if this comes through for someone else...signing up for new service on ATT, they say that I am only going to have to pay $99, and get a $99 rebate after 6 mos of service...that is not a big deal, but getting the phone for free really seems too good to be true!
BTW, I have been looking to jump from T-Mobile for quite some time now as I need a WM phone on a 3G network and Sprint/Verizon service leaves something to be desired in my area...
I mean, come on...$99 out of my pocket for this phone???? And I get that back with a rebate after having service for 6 mos????
That is just crazy...seems way too good to be true.
I don't get it how people have problems with Letstalk. I have ordered twice from them and had a great experience. The rule is
You can NOT downgrade your plan and you can not be late on your bill. If you do that for 6 months, it is a great deal.
Simply put: If you take the LetsTalk deal, you cannot alter your account in any way for 6 mos. If you move and have to change your number that may cause your rebate to be rejected even worse they may charge you the $250 I mentioned earlier. If you are stable and the features you select are fine for 6 mo. it may be worth it. It is not really to good to be true. They make the bulk of their money in commissions paid by AT&T. However, the commissions are tied to you living up to your commitment to them/AT&T. I have ordered from them before without issue, but I admit that i am a rare breed. If you decide to take the plunge, just know what you are getting into.
aadadams said:
Simply put: If you take the LetsTalk deal, you cannot alter your account in any way for 6 mos. If you move and have to change your number that may cause your rebate to be rejected even worse they may charge you the $250 I mentioned earlier. If you are stable and the features you select are fine for 6 mo. it may be worth it. It is not really to good to be true. They make the bulk of their money in commissions paid by AT&T. However, the commissions are tied to you living up to your commitment to them/AT&T. I have ordered from them before without issue, but I admit that i am a rare breed. If you decide to take the plunge, just know what you are getting into.
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Click to collapse
Yea, that fits me to a tee...
I have done the research and know what I want...I am not going to alter my account at all. I am not going to move at all.
They don't have them in stock though...backordered...D'OH!
It's also only good for new contracts or porting from another carrier. It's $250 for existing ATT customers with a 2 year contract extension.
I already bought my fuze through the At&t store. Can I return it to take advantage of this freebie deal Let's Talk has? What it he penalty for returning it?
I was an out of contract, upgrade available customer. So I ended up getting my phone for 260.
Thresher said:
I already bought my fuze through the At&t store. Can I return it to take advantage of this freebie deal Let's Talk has? What it he penalty for returning it?
I was an out of contract, upgrade available customer. So I ended up getting my phone for 260.
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I took mine back and all that I had to pay was $20.00 a restocking fee. The rest of the fees were all reimbursed. I was told by the 800# that it is up to each store whether they charge the $20.00 dollar restocking fee. The store I went to did.
I bought our family plan almost 2 years ago from Letstalk.com and it was a great experience. I have not changed out plan at all other than changing phones and data/text plans. But the base talk plan has stayed the same.
Jeff
I was actually considering buying from letstalk.com. I have my fuze that I bought yesterday all packed up like it's new and I'm returning it first thing. They also said that if you're returning and it has no problems, they'll take $20. If it has a problem, they'll waive that fee for you. But what's up with this part in LetsTalk's Terms and Conditions? :S
If you extend your contract length on a family plan, all lines will be extended.
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Click to collapse
I can't find this now for some reason ... but FWIW I called my VZ corporate store today and they had "no information" on price yet ... yet BB knows it's $250, why is this?
I'm assuming it's going to be 249 @ vzw as well as BB? Or do you think VZ is going to hit us w/299 and expect us to do a 50 rebate?
I'm going to get the TBolt and if I end up not liking it I'll just sell it after the DInc 2 comes out I'm scared to get a larger phone, I love the size of my Eris .... and we all know SIZE MATTERS
heehee
$250 from Verizon on a 2 year contract, confirmed by V today in a tweet...
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
snerfu said:
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
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Click to collapse
Verizon retail employees can waive alot of things and give additional discounts. Just say that you really want this phone, but the price is too much. They would want you to be a loyal customer and have you pay $20 less than just walk out.
snerfu said:
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
Click to expand...
Click to collapse
I wish you the best w/the waiving of the fee .... I recently added a line and they charged the $35, it took a call and then a request to talk to a supervisor .... and many minutes on hold before she came back and told me that, as a one time courtesy they would waive it. They also wanted me to "be sure to understand" that going forward all extra lines would have a fee.
I had to laugh when I hung up 'cuz the CS rep assured me in the first place that I would NOT be able to get the fee waived, even after I asked to speak to a supervisor ... moohoowahhahahahaha, I win! And the fact that she was all *****y about it and I got it waived made it even sweeter!
yay me. From what I understand the store people will tell you they don't have the authority to waive it .... let us know what you find out.
ITGuy11 said:
$250 from Verizon on a 2 year contract, confirmed by V today in a tweet...
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Thank you!
I just ordered from Wirefly.com for 199.99, no rebate required. If you don't mind waiting for FedEx that's the lowest price around right now.
Sent from my Droid using XDA App
Verizon is 249.99 plus a 25$ activation fee at their stores. Just checked at store
Just found it on AmazonWireless
Phone 1: HTC ThunderBolt 4G Android Phone (Verizon Wireless)$ 749.99List Price: Remove $ 179.99Price:
In Stock. Usually ships in 24 hours
http://wireless.amazon.com/HTC-ThunderBolt-Android-Verizon-Wireless/dp/B004M5HB6U/ref=sh_br_ph_1
wirefly is still cheaper. 199-25 for the fatwallet cashback. 175 total
plus using the coupon code you get a free 4gb card
I am eligable for an early upgrade but I think it will only work through Verizons website. Wirefly said I am not eligable and Amazon keeps reporting a problem with my info.
This sucks.
An interesting note: I called verizon to ask why i couldn't upgrade though a third party website and they said I just can't. I asked what their price will be and the lady said she didn't know the price but she sees that there will $100 rebate on it.
Just called T-Mobile about their new 49.99 unlimited plan to find out some info because my other half and my daughter are on a plan together and the bill is over 200 a month .... The Rep told me there's a $200 migration fee PER LINE then the price of a new phone because we were going to get our daughter a new phone... I asked the Rep who in their right mind would want to pay a $200 migration fee per line.... They make like the plan is so great but oh wait then there's a migration fee of 200.... I told the Rep I was amazed that Tmo is charging that... I've paid a $35 fee but come on... She agreed its crazy and said she actually only heard of two people doing it.... And to add to all that craziness your not eligible for upgrade discounts anymore on that plan.. The higher ups at Tmo are losing it...
Sent from my LG-P999 using XDA Premium App
Isn't the migration fee basically a contract termination fee?
So you terminate, hopefully they have recent phones, You sell those phones for 200 each (if they are recent one could be more or less), you offset you phone cost, you then get the new G2x's at the free price. Yes its a new contract, you paid to terminate the old one, you are a new customer again.
If they have G2x's selling the used models at 200 is simple. It one heck of an IPOD music player at that price, combined with all the GPS and wifi usage.
Hopefully they have new phones. The raw deal, it takes 8 months to break even with 400 out of pocket.
The phones are un subsidized, they wouldn't be free. The plan is for people who already have phones.
Sent from my Bug Free G2X using the XDA App
swuln said:
Just called T-Mobile about their new 49.99 unlimited plan to find out some info because my other half and my daughter are on a plan together and the bill is over 200 a month .... The Rep told me there's a $200 migration fee PER LINE then the price of a new phone because we were going to get our daughter a new phone... I asked the Rep who in their right mind would want to pay a $200 migration fee per line.... They make like the plan is so great but oh wait then there's a migration fee of 200.... I told the Rep I was amazed that Tmo is charging that... I've paid a $35 fee but come on... She agreed its crazy and said she actually only heard of two people doing it.... And to add to all that craziness your not eligible for upgrade discounts anymore on that plan.. The higher ups at ATT have lost it...
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
i fixed this for you
mr2324jgf said:
i fixed this for you
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Click to collapse
The acquisition of T-Mobile by AT&T has not been approved as of yet. T-Mobile and AT&T are currently acting as if nothing has changed and are still competing companies at this time. AT&T does not have authority to dictate pricing plans to T-Mobile's managers, otherwise you would have seen those plans skyrocket to much higher prices.
As far as I can tell T-Mobile is attempting to draw customers back in due to the giant gaping hole that customers have been jumping out of ever since AT&T announced their plans to purchase the company. One of the few ways that T-Mobile can compete against other cell companies in this country is by lowering the price, and in this instance that means removing the subsidy fees usually placed into plans by default. One of the reasons that cell plans in this country are so god-forsakenly high is because of the stupid subsidies people accept on their phones, including upgrade pricing.
Sure, you pay a lot less up front but you end up making up that cost and much, much more through the extra dime you pay on your monthly bill. That, and with the contract you cut your own arm off if you choose to leave. Sometimes it's better to pay $400-600 for a phone up front and not face $20-40 (a) extra a month and $200-300 ETF. That's just my opinion, however, and everyone is free to do how they please.
a. The only problem here is that most USA carriers don't have off-contract plans that are equivalent to their regular plans at a lower price. For a long time T-Mobile did; it was called FlexPay and you could get an off-contract plan equivalent to their regular plans just $20 cheaper. That's $200 every 10 months. I'm not sure if any of the four major carriers carry anything equivalent any longer.
Last time I checked though you should be able to switch plans on T-Mobile while on contract, so there isn't any reason anyone should be telling you you have to pay an ETF to switch to another on-contract plan. I would call and request to speak to a manager for clarification. Now, if it was switching to an off-contract plan that's a whole different story.
I in the past I have switched from a contract to a no contract plan and back to a contract plan and only paid a $35 fee each time I think it was... Definitely not a $200 fee ... Its crazy... This is no way to draw in customers .... Sure they'll tell you they can break up the fee in monthly installments but you still lose and they win...
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this is by far the stupidest plan ever and i can. hate it hate it.
so you pay 99.99 for 2 lines.. BUT you buy a G2x at 149.99 down payment. and pay 15$ a month ( paying 450 total) for 20 months.
its EVEN MORE PLUS with a contact...
to top it off you want to cancel you pay $200+ remaining phone so it can easily be $350+!!
talk about bent over and done wrong!
The fine print for this plan states "If you switch plans you may be bound by existing or extended contract term (including early cancellation provisions) and/or charged up to a $200 fee." Seems kind of ridiculous for changing from one contract term to another. Appears they are charging a termination fee and then starting a new contract. If you are going to do that you might as well get two new phones in the deal also.
That plan in general is dumb. If cheap pricing is really what someone is after they should be looking at Sprint not one of the other big carriers. With student discount my 450 minutes, unlimited data/unlimited text plan is $55/mo.
Androidpolice released a report stating that all smartphones at or under the price of $200 are 50% off until June 30. This includes the galaxy s4 and s4 active but requires a 2 year contract. Should work for upgrades too but I haven't gotten a chance to check it. If you've been on the fence about getting a new phone now is a good time to check this deal out. Here is the link to the androidpolice article.
http://www.androidpolice.com/2013/0...me-includes-s4-s4-active-one-and-many-others/
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bacon_n_icecream said:
Androidpolice released a report stating that all smartphones at or under the price of $200 are 50% off until June 30. This includes the galaxy s4 and s4 active but requires a 2 year contract. Should work for upgrades too but I haven't gotten a chance to check it. If you've been on the fence about getting a new phone now is a good time to check this deal out. Here is the link to the androidpolice article.
http://www.androidpolice.com/2013/0...me-includes-s4-s4-active-one-and-many-others/
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Just snagged an Active. F'n taxes brought it up to $147 but no activation fee made me feel better.
ordered a s4 and it came out to be 363 with tax and overnight shipping. Will cancel the line once I get the phone
You might want to read thru the terms you agreed to when ordering the device. If you cancel the line you used to get the phone you are subject to an early term fee and/or an equipment fee if canceled in the first 6 months. If you take advantage of the 14/30 day return period and do not return the device they can and will charge your account for the full cost of the device.
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BoostL33k said:
You might want to read thru the terms you agreed to when ordering the device. If you cancel the line you used to get the phone you are subject to an early term fee and/or an equipment fee if canceled in the first 6 months. If you take advantage of the 14/30 day return period and do not return the device they can and will charge your account for the full cost of the device.
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lol bro im sure thats his intentions, i bet "cancel" was just a misuse of words
samven582 said:
ordered a s4 and it came out to be 363 with tax and overnight shipping. Will cancel the line once I get the phone
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Click to collapse
Was this the price on a month to month basis with no contract?
I'm assuming this wouldn't work for the 32gb S4 since it's more than 200 dollars.
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I upgraded a line and traded an old phone in to get $100 literally one day before this sale went live. I had to call yesterday and ask for credit because why would anyone give away an old phone when you can get the same discount online without doing that. Anyways all they could do is give me $100 credit on my next bill which was nice. Overall great deal
There's super-long thread on SlickDeals about this deal. Apparently you can get 50% certain smartphones using a month-to-month option. Basically, you can get 50% the full price of the phone.
Details from the "Wiki" portion of this deal:
How to buy a non-commitment i.e. no contract device from ATT
Your best bet is going to the local store for pickup or ordering with overnight shipping. I don't think ATT is going to ship these devices on monday.
Select month-to-month.
Online
Cancel the line AFTER you get shipping confirmation and it is in route to you.
Pickup
Nothing. Cancel as soon as you get home with your device.
Click to expand...
Click to collapse
Canceling
Call ATT and request to cancel your line. You have 3 days to get 100% service/act fee refund. After that it is prorated or the whims of ATT. Get confirmation of canceling and the employee's ID (their email address). You will get a bill in the mail for $0 and that is it.
Call any ATT number and say "cancel" and you will get transfered to retention/cancelation department. "I would like to cancel my new line. All I wanted was the phone which is why I ordered a month to month plan."
DO NOT USE the activated SIM if you want a 100% refund i.e. don't make a 30 minute call and expect them to not charge you.
Month-to-month = you get a bill = postpaid = you need credit
b0r3dguy said:
There's super-long thread on SlickDeals about this deal. Apparently you can get 50% certain smartphones using a month-to-month option. Basically, you can get 50% the full price of the phone.
Details from the "Wiki" portion of this deal:
How to buy a non-commitment i.e. no contract device from ATT
Your best bet is going to the local store for pickup or ordering with overnight shipping. I don't think ATT is going to ship these devices on monday.
Canceling
Call ATT and request to cancel your line. You have 3 days to get 100% service/act fee refund. After that it is prorated or the whims of ATT. Get confirmation of canceling and the employee's ID (their email address). You will get a bill in the mail for $0 and that is it.
Call any ATT number and say "cancel" and you will get transfered to retention/cancelation department. "I would like to cancel my new line. All I wanted was the phone which is why I ordered a month to month plan."
DO NOT USE the activated SIM if you want a 100% refund i.e. don't make a 30 minute call and expect them to not charge you.
Month-to-month = you get a bill = postpaid = you need credit
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Click to collapse
how much does it come out to then? less than the FWC approach? (Fat Wad of Cash)
thats usually how i do it; cash and no info; just the device.
I'm concerned because the fine prints states only 2 yr agreement. I want to go the month to month direction just to get the phone but I feel like they will get their money from me one way or the other.
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MWilkenson said:
I'm concerned because the fine prints states only 2 yr agreement. I want to go the month to month direction just to get the phone but I feel like they will get their money from me one way or the other.
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Click to collapse
Over 70 pages of discussion on it here
http://slickdeals.net/f/6107214-AT-...e-iPhone-5-100-amp-More-Free-Shipping?page=87
I ordered month to month, cancelled when I got home. Guy on phone confirmed no fees for cancelling. I keep the GS4. Paid $320+tax.
Quick question
If you are already an existing AT&T customer (I have the original galaxy note - still in contract), can I buy the month by month (e.g. full price)? Or do I have to add another line?
I mean I just want to buy it at full price, toss out the simcard from my gnote (cut it to be microsim) and pop it in to my new S4?
so its $320 plus tax if you go month to month and cancel? seriously?
Slade8525 said:
so its $320 plus tax if you go month to month and cancel? seriously?
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I'm coming from the Slickdeals post. I was able to get two "month to month" phones (S4 and S4 Active) for in-store pickup. Once you get the phone, you call and cancel the service. The "month to month" is a no-contract plan. I got the S4 for $200 no contract (due to an error with the system, the store manager made the price $200 for my extra wait.)
I now have an S4 for $200 and an S4 Active for $318 no contract. I didn't have any problems when canceling the plan.
So awesome
Death&co said:
I upgraded a line and traded an old phone in to get $100 literally one day before this sale went live. I had to call yesterday and ask for credit because why would anyone give away an old phone when you can get the same discount online without doing that. Anyways all they could do is give me $100 credit on my next bill which was nice. Overall great deal
Click to expand...
Click to collapse
I only got a $60 credit on mine.
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I ordered an S4 Active last night with Month to Month under my current number that is already on contact. I paid full retail for my S4 last month and $315 including tax for the S4 Active.
I have a USPS tracking number now so all looks good.
I will either keep both or sell my least favorite. Either way a good deal.
I literally got my S4 YESTERDAY. My god
So wait, let me get this straight. As an existing ATT customer, I can order a new phone on a new plan (month to month). Then cancel the line as soon as the device ships, and I will receive the phone, but no bill? Except for the price of the device of course.
Does anybody know if this applys to the Note 2
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http://www.engadget.com/2013/07/16/att-next-upgrade-program/
AT&T:
http://www.att.com/shop/wireless/next.html?sf15024656=1#fbid=PD71HEOU89k
Interesting...
Also... top comment on Engadget:
OK, so I work for ATT I'll just clarify this for you guys a little. This is what we reps have been told. Basically whatever the normal price plan is for the phone you add 1/20th of the phones price to that normal plan pricing. After 12 months minimum but before 20 months you can choose to trade in your old phone and get a new one. There are no down payments for either phone so there is that, you can get an iphone 5 64GB for no money down if you have good credit XD. BUT you would then pay an extra 40 some per month to make up for it. The average installments would be $20 with smartphones usually costing about 400 or more so after 12 months you would have paid $280 or more and if you sold your old phone you could buy a new one.
POINT: This is a blatant rip off, save up your money those months and sell the phone you save money, the price you pay for this simply gives ATT a larger profit, they will then resell the old phones you turn in which by the way have to be in perfect shape or there will be an additional charge for repairs. Anyone with sense will no do this.
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Oh and how this effect the unlock policy, currently any non iphone can be unlocked after 90 days of service in good standing. On this ATT NEXT plan you cannot unlock it until after the full 20 months.
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FAQ
What is AT&T Next?
AT&T offers you another choice for smartphone and tablet pricing. AT&T Next is a new way for you to get a new device every year. You have the choice after 12 monthly payments to trade it in for a new device or choose to keep it, and after 20 months, there are no more installment payments. No down payment, activation, upgrade, or financing fees are required — only sales tax on the device is due at time of purchase.
How can I take advantage of AT&T Next?
Visit att.com or a participating AT&T Company Owned Retail location to learn more about AT&T Next and to find out if you are eligible.
Are there additional charges?
Sales tax is charged on your new phone or tablet at the time of sale. There's no down payment and no activation fee.
Is a contract required with AT&T Next?
AT&T Next requires that you sign an installment agreement to pay for the device over 20 monthly payments. If you cancel your wireless service, the remaining unpaid balance on the device is due. A Wireless Customer Service Agreement (voice and data service) is required.
How many AT&T Next installment plans may I have on my account?
There's a limit of two per account.
What devices are eligible for AT&T Next?
At this time, customers can buy a smartphone or tablet with AT&T Next.
Do I own the device? Or is this a leasing offer?
The device is yours and you’re responsible for 20 monthly payments. You’re also responsible for any loss, theft, or damage to the device — both during the installment agreement period and after. We recommend you purchase the optional Mobile Insurance to protect your investment.
How do I get a new device every year with the program?
After your twelfth (12) installment payment, but before your twentieth (20) installment payment, if your wireless account is in good standing you may trade in the device. The device must be fully functional and in good physical condition. Select a new smartphone or tablet and a new 20-month agreement will start.
When I trade in my device after 12 months and get a new one, what is the length of my new installment plan?
When you trade in your device, no further installments are billed for the original device. You will start over with a new 20-month installment plan on your new device.
Will I be able to pay off this device early?
Yes, you have the option to pay off your installment agreement, but the full outstanding balance will be due immediately.
What payments are due if I cancel AT&T Next?
The full outstanding balance on your installment agreement becomes due.
What if I don't want to trade in my device after 12 months and I want to keep it?
You have the choice to either trade your phone in or keep your phone. If you keep it, after 20 months, it’s yours and no more installment payments are required.
What if my phone is damaged (e.g. cracked screen)? Can I still trade it in after 12 months?
Yes. However, we reserve the right to charge a fee to repair the device and return it to fully functional and good physical condition.
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This is a ripoff. Why is everyone trying to follow TMobile's BS? There's a reason why offer crap service.
I'm going to stick with my normal 2 year upgrades. AT&T has always offered me an early upgrade from 6 months-1year at the 2 year price. If that goes away and I have to put up with this BS, I'll be pissed.
mr_blanket said:
http://www.engadget.com/2013/07/16/att-next-upgrade-program/
Interesting...
Also... top comment on Engadget:
Click to expand...
Click to collapse
Interesting... I called this when T-mobile started this. It is almost better to pay full price for phones now... If you sell your current phone 300-450 and put the rest on a credit card you will still be saving money or just pay it up front. But the cancel at any time is pretty cool idea
But this may lead us to buy unlocked devices and not deal with locked bootloaders....
AutoUnion said:
This is a ripoff. Why is everyone trying to follow TMobile's BS? There's a reason why offer crap service.
I'm going to stick with my normal 2 year upgrades. AT&T has always offered me an early upgrade from 6 months-1year at the 2 year price. If that goes away and I have to put up with this BS, I'll be pissed.
Click to expand...
Click to collapse
I am willing to bet that soon that will go away... Not sure how soon but eventually
joshuadjohnson22 said:
I am willing to bet that soon that will go away... Not sure how soon but eventually
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Yeah, this sucks. I might just start paying full price and sell the old phone. Much easier.
some quick calculations
S4 is $32/month. Would have paid $384 in a year.
If I just bought a Galaxy S4 for $629. I could sell it in a year for ~$400, so $229.
or
use your upgrade. $149 is what I spent on my Galaxy S4. Sell it for $450 in the Fall, pick up GNote3 on CL, etc. $500-550. Only out about ~$100-150. Sell GNote3 in the Spring for $450-500 for GS5.
AutoUnion said:
Yeah, this sucks. I might just start paying full price and sell the old phone. Much easier.
Click to expand...
Click to collapse
same here, as I posted above... why not get the international unlocked version and be able to flash out of the box? Now with international phone having LTE I don't see a need to get carrier phones if it will cost us so much
joshuadjohnson22 said:
same here, as I posted above... why not get the international unlocked version and be able to flash out of the box? Now with international phone having LTE I don't see a need to get carrier phones if it will cost us so much
Click to expand...
Click to collapse
I wonder if this also means that those early upgrades they used to give to iPhone owners are gone to. I have iPhones on the other lines on my family plan, so if I don't have an upgrade, I could bank on using one of those
AutoUnion said:
I wonder if this also means that those early upgrades they used to give to iPhone owners are gone to. I have iPhones on the other lines on my family plan, so if I don't have an upgrade, I could bank on using one of those
Click to expand...
Click to collapse
I think those things will die off slowly. But I doubt it will be right away
I'm curious to see what else they talk about at their keynote.
I would really like them to do what US Cellular did. They brought back Unlimited Data, but it's ONLY valid for the 2 year contract length. After that, it's gone. If you try to break your contract, the ETF is $$$$. Let them charge $40/month for it. Still worth it over Sprint/TMobile, IMO
AutoUnion said:
I'm curious to see what else they talk about at their keynote.
I would really like them to do what US Cellular did. They brought back Unlimited Data, but it's ONLY valid for the 2 year contract length. After that, it's gone. If you try to break your contract, the ETF is $$$$. Let them charge $40/month for it. Still worth it over Sprint/TMobile, IMO
Click to expand...
Click to collapse
It will be "Blah Blah Blah we want more of your money... Blah .... we will take it with force if we have to.... Blah .... what are you going to do about it... Blah Blah.... bend over and take it.... Blah I will be charging you a fee for listening to this keynote it will appear on your bill as a $10 Keynote charge... This will be added to your monthly bill to pay for future keynotes"
I think it's nice for it to be an option. Myself, I just buy out of contract if given a choice. It's nice to offer this and the traditional plan so some people who cant afford a phone outright can get one.
All the carriers new deals are all including trading in smartphones as of late. Usually you get ripped off as you can sell it yourself for more $. Selling my year and a half old iPhone 4S almost paid for my S4 in full out of contract..
20 month = same as unlocked upfront
12 month and upgrade to newer phone = 60% of cost one year lease... what a ripoff
Well it is AT&T
AT&T users better read the fine print before rejoicing. You’re still paying the same high monthly contract price for your no-contract plan. AT&T is double dipping into your wallet when those contract monthly plans has a subsidized phone calculated into them but you’re paying full price for the phone.
AT&T Mobile No Contract.
$70/m unlimited talk.
$20/m unlimted text.
$30/m 3GB data plan.
$32/m Samsung S4 monthly payment Next program.
+$10/m device insurance.
——————————-
$162
Compare with T-Mobile, and the price you pay for unlimited talk, text, and true unlimited, you’re just paying for the talk unlimited portion on AT&T. Not to mention, the insurance is built into the Tmo Jump program.
T-Mobile
$50/m unlimited talk/text.
$20/m unlimited data plan.
$20/m Samsung S4 monthly payment.
$10/m Jump program (includes premium device insurance).
——————————-
$100/m
I guess Att thinks we can't do simple math.
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This is the most telling story I've seen about it so far...
http://www.theverge.com/2013/7/16/4528404/att-next-phone-upgrade-plans-a-huge-ripoff
mr_blanket said:
This is the most telling story I've seen about it so far...
http://www.theverge.com/2013/7/16/4528404/att-next-phone-upgrade-plans-a-huge-ripoff
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We all needs to repost this. Att needs to know we are not going for this crap.
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nthknd said:
We all needs to repost this. Att needs to know we are not going for this crap.
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Click to collapse
Absolutely. Repost, Facebook, Tweet, Link, +1, etc. Maybe this will cause a Xbox One-like backlash.
What I hate the most is that the majority of the people on this forum are stuck with AT&T until 2015 :crying:
You guys do realize this is an OPTION right? They are not forcing you to take this deal. Verizon also has a deal starting like this one as well. At least att is not forcing those with unlimited data to lose it when they want an upgrade like big red does. Att has always given OPTIONS unlike other carriers who force things down your throat. Remember that when you start typing your rant about how att sucks.
Also when was anything perfect at launch? I'm sure as time goes on and voices are heard, this plan will get made to make more sense.
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While it is an option, for now at least, so many people will fall for this scheme. People like my iPhone loving mother who is persuaded by "as seen on TV" adds will probably fall for this no matter what I say. Or teenage girls who beg their parents for the latest and greatest.
All they have to say is "NEW DEVICE EVERY YEAR". That's it. People will be overjoyed and they will make billions. Only our small subset of users will actually do the math.
Yeah att is simply bartering...if your selling something at a garage sale you always start with a high price and slowly lower until you reach an agrrement...att wants to make as much money as possible so they will start high and hopefully lower to find a price they still make profit and that people will go for...and as stated this plan is only a choice, we arent being forced to use the next plan
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I have a $285 etf right now
Say I early upgrade to a s3 mini at $12/mo ($250 full price) with the next promo. I can just pay off the $250 and leave with no penalty? Cheaper than paying my etf and I can sell those phones as new because I wouldn't keep them.
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