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Got my MT4G yesterday and then spent 2 hours on the phone with TMO trying to find out why my bill wasn't what was promised. We got that straightened out (by the way I got the 3000 min, unlimited text, 200 mb data family plan and the data costs $10 per phone, not the $20 they tried to stick me with).
There is an 18% veteran's discount if you ask for it and give them the numbers off your DD-214
Originally, last Sunday, they offered me a 15% law enforcement discount and said my wife could get the same discount as a teacher. Then when I had them on the phone straightening out the bill, I found out they had lied to me (again) and that discount was only good for 2 other counties in NM (two different people at Migration looked it up and informed me of the discount on Sunday)... so I didn't quality anymore. I was going to drop TMO like a hot potato when I asked for a supervisor and he helped me find something I could qualify for. Also a PTA registered member can get a discount! Go figure.
No military/govt/other discounts on the Even More+ (no contract) plans, though. I gave up my discount to move to one but still pay less each month.
Genocaust said:
No military/govt/other discounts on the Even More+ (no contract) plans, though. I gave up my discount to move to one but still pay less each month.
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Click to collapse
The no contract plans are a thing of the past for new customers. Look at their website... it's gone! And the contract plans are just as cheap (3000 minutes, unlimited text, 200 mb data). No contract price used to be $139.99 (unlimited data because there was no 200 mb data) and the contract price now is the same (with 200 mb data or $10 more for unlimited data) and the discount on the phones makes the contract price a LOT cheaper than going no-contract.
Wish I knew about the DD214 discount earlier. Do you think they would do it going forward on existing plans and services?
They did it for me a few years back on an existing contract, so it shouldn't be a problem. Just give them a call.
Just got off the phone with TMo. The 18% veterans discount is there, but they want to extend all lines on my account for two years (with the $200 cancellation fee one each line).
Since I may be dropping one line soon, I did not accept it. Do not like the way they want to do this at all.
If you just have one line with a promo for the phone with a two year commitment already - no problem,
gaww said:
Wish I knew about the DD214 discount earlier. Do you think they would do it going forward on existing plans and services?
Click to expand...
Click to collapse
Yes, they will do military/govt at any time.
@lonlawrence -- Did not know they ditched the no contract plans; glad I got mine! It is like $120/mo for 1500min unlimited txt across all 5 lines (we only use like 800min ever) and unlim data on 2 lines. So...I'm happy with it! It also only costs me $5/mo per add a line past the first 2, so I have my inlaws on my account. They pay me $180/yr and get full phone and text service! Hard to beat helping family for a price that cheap!
lonlawrence said:
The no contract plans are a thing of the past for new customers. Look at their website... it's gone! And the contract plans are just as cheap (3000 minutes, unlimited text, 200 mb data). No contract price used to be $139.99 (unlimited data because there was no 200 mb data) and the contract price now is the same (with 200 mb data or $10 more for unlimited data) and the discount on the phones makes the contract price a LOT cheaper than going no-contract.
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Click to collapse
They don't do them online but they will over the phone or in store. Check the tmonews.com article
Sent from my HTC Glacier using XDA App
Genocaust said:
No military/govt/other discounts on the Even More+ (no contract) plans, though. I gave up my discount to move to one but still pay less each month.
Click to expand...
Click to collapse
I'm on the Even More + and still get my Freelancers discount. It doesn't apply to the phone plan but all the add ons. ie: I went with the Talk + text, and added 2 webs at $20/ea (instead of T + T + W for $40 for both) so I could get the discount off each web feature. It helps saving ~$3 off of web, making it like $17
Genocaust said:
Yes, they will do military/govt at any time.
@lonlawrence -- Did not know they ditched the no contract plans; glad I got mine! It is like $120/mo for 1500min unlimited txt across all 5 lines (we only use like 800min ever) and unlim data on 2 lines. So...I'm happy with it! It also only costs me $5/mo per add a line past the first 2, so I have my inlaws on my account. They pay me $180/yr and get full phone and text service! Hard to beat helping family for a price that cheap!
Click to expand...
Click to collapse
@Genocaust, yes, I mentioned that in an earlier post about doing away with the no-contract plans. And "for now" you can talk one of the sales reps into selling you a no-contract price on the phone, but they told me that was going to go away. However, why would you want one? It's the same price as a contract plan with the new pricing, but you get the phones a lot cheaper with a contract. Just like ATT and Sprint, there's now no advantage to buying the phones outright unless you are willing to pay $500 a phone just to get out of a contract. In that case, it's cheaper to pay $150 for the phone with a contract and pay $200 to break the contract.
lonlawrence said:
@Genocaust, yes, I mentioned that in an earlier post about doing away with the no-contract plans. And "for now" you can talk one of the sales reps into selling you a no-contract price on the phone, but they told me that was going to go away. However, why would you want one? It's the same price as a contract plan with the new pricing, but you get the phones a lot cheaper with a contract. Just like ATT and Sprint, there's now no advantage to buying the phones outright unless you are willing to pay $500 a phone just to get out of a contract. In that case, it's cheaper to pay $150 for the phone with a contract and pay $200 to break the contract.
Click to expand...
Click to collapse
With the plans I can see online it's still cheaper than a contract plan at this point. Show me 1500min + text + 2 unlim web for < $120 and $5/mo add a lines.
Just got off the phone with migrations, and had my discount changed from my work corp disc 12-13% to the veteran 18%disc. I wish I had known about it sooner, I've been with tmobile for like 6 or 7 years. I have been a vet for almost 10 years and only been getting my corp disc for the last 3 years. I wish they had mentioned sooner. Thanks for the heads up. There was an article about the no contract plans on tmonews and tmobile said that stores and tele-sales would continue to carry plans.
Genocaust said:
With the plans I can see online it's still cheaper than a contract plan at this point. Show me 1500min + text + 2 unlim web for < $120 and $5/mo add a lines.
Click to expand...
Click to collapse
That's the same price with the contract, but it's 200 mb now. They lowered the data rate so if you don't need more than 200mb a month per phone, you can buy the contract at the same price as the no contract unlimited... then you save $300 per phone and just do the math... it's cheaper to go with the contract, plus you only get your discounts like veterans 18% per month if you take the contract. Then you can pay off the $200 per line to cancel early if you want to, and you still make money. Reality, MOST people can't begin to use 200 mb of data a month... maybe not you... but most people. Also it's the same price ($5 per line) to add a line with the contract and only $10 per phone for data for the 3rd line. Keep trying... you haven't convinced me no-contract is cheaper! LOL
I'm paying $140/mo no contract with unlimited everything. Same deal with contract is $30 more a month. 30x24= $720; my phone was $450 outright, still saving money no contract.
lonlawrence said:
The no contract plans are a thing of the past for new customers. Look at their website... it's gone! And the contract plans are just as cheap (3000 minutes, unlimited text, 200 mb data). No contract price used to be $139.99 (unlimited data because there was no 200 mb data) and the contract price now is the same (with 200 mb data or $10 more for unlimited data) and the discount on the phones makes the contract price a LOT cheaper than going no-contract.
Click to expand...
Click to collapse
They didn't ditch it, they only took it off there site. If you want the no contact plans then you have to call and ask for it. Reason being is that they wanted their site to be "user friendly"
Sent from my HTC Glacier using XDA App
mlockman said:
I'm paying $140/mo no contract with unlimited everything. Same deal with contract is $30 more a month. 30x24= $720; my phone was $450 outright, still saving money no contract.
Click to expand...
Click to collapse
You guys are missing the point. If you don't need unlimited data, you can get the same rate with a contract as without a contract. Most people could never use over 200 mb a month of data, so why pay $460 for your phone? With a contract and 200 mb of data, you get the same rate, but pay $150 for the MT4G. If you bought your phone outright and are without a contract, yes, you can get unlimited data for the same price, but look what you paid for your phone! It's a no-brainer to go with a contract. If you don't want a contract, cancel and pay the $200 early cancellation fee and you still saved $150 on the price of your phone! Geez, I don't understand why you guys don't understand that! Unlimited everything is $140 no contract. Same price as unlimited talk, text and 200 mb of data with a contract... but you save $300 per phone and give up unlimited data. It's really a simple choice if you don't need unlimited data.
Who said I didn't need the unlimited data? That is why it's cheaper for me to go the route I did.
As the title says, on no contract right now $79 unlimited everything plan with a G2, and want to get a G2x.
Amazon is selling it for $509 outright (no tax and shipping included).
Or sign a contract on the same $79 plan and get it for $149 and port my # over to the contract line and cancel the no contract one.
Now here's my theory. I looked it up and Tmo's ETF is $200. $149+200=$349. Much cheaper than $509 and the same plan I have now. Yes, I know 2gb data before throttling but I checked my history and I havent used more than 6-700mb at the most, so its a non-issue.
Any thoughts if going contract is the best way since the ETF + on contract phone price is cheaper and getting the same plan for the same price anyways? BTW, no plans to cancel Tmo anytime soon (not trying any sing contract and cancel gimmick), I just mean as an insurance policy down the road to get out if need be.
ive thought about signing a 2 year contract, keeping my unlimited data (3g, dont care for 4g) then canceling.
I don't know if your in the united stated but I got mine at a Radioshack for $499.99 plus tax. Also they have a trade and save program so i traded in my hd2 and got $95 for it so that helped a bit.
If you are not signing the contract, you can get Even More Plus unlimited plan for 59.99 and save 20$ per month.
1 yr in the off-contract, you would have saved 240$. Cheaper compared to the contract price. I got mine directly from tmo store for full price.
It's $80 a month for unlimited talk, text, and data. $60 is for talk only. Thing is if you use Google Voice for texting you don't need a text plan.
The 59.99 unlimited everything plan existed, but only for about a day before Tmo shut it down.
Its the same on or off contract right now $79.99.
The question really is $509 from Amazon or $149 with a contract (if the tmo ETF is $200 as I believe it still is).
Seems like off contract and pay $500 for a phone isnt cheaper anymore now that they dropped the contract plan to $79.99 also and the discount on the phone is more than the ETF.
I bought mine from amazon because tmobile refused to sell it to me w/o upgrading my plan. Im on an old g1 plan @ $59. So i ponied up the $509, and recieved a g2x a few days later. Unfortunately the one i got has screen bleed pretty badly so called amazon and they are sending out a replacement and labels to ship old one back for free. They also said i could wait up to 30 days to ship back the old one...pretty nice. So the one thing i can say about going with amazon is they have great customer service...at least for me.
I just refuse to pay 80 a month for phone service. Its just too rich for my blood.
At T-Mobile store I got no contract family plan for 2 lines for 110 750 minutes unlimited text and data. Also they offered 500 bucks credit with no apr which I used to get my g2x. So um paying 130 a month for unlimited without contract
Sent from my G2x
I bought mine Saturday from a T-Mobile store without a contract and use my Simple Mobile SIM in it, which does not require you to SIM unlock the phone since its still tied to T-Mobiles infrastructure. $60/month for unlimited talk,text and internet.
You do have to set a custom APN in order to get proper service.
klmsu19 said:
As the title says, on no contract right now $79 unlimited everything plan with a G2, and want to get a G2x.
Amazon is selling it for $509 outright (no tax and shipping included).
Or sign a contract on the same $79 plan and get it for $149 and port my # over to the contract line and cancel the no contract one.
Now here's my theory. I looked it up and Tmo's ETF is $200. $149+200=$349. Much cheaper than $509 and the same plan I have now. Yes, I know 2gb data before throttling but I checked my history and I havent used more than 6-700mb at the most, so its a non-issue.
Any thoughts if going contract is the best way since the ETF + on contract phone price is cheaper and getting the same plan for the same price anyways? BTW, no plans to cancel Tmo anytime soon (not trying any sing contract and cancel gimmick), I just mean as an insurance policy down the road to get out if need be.
Click to expand...
Click to collapse
If you cancel your plan, don't you also have to pay the difference between the full retail price of the phone and what you originally paid for it?
Sent from my Xoom using Tapatalk
Do you really think T-Mobile and its sellers are not smart enough to do the math on this?
Read the contracts....here is what Amazon Wireless says:
$150.00 for phone
$ 35.00 for activation
$ 1.50 for taxes
$200.00 for T-Mobile early termination
$250.00 for Amazon wireless early termination
$636.50 vs $509 for just buying the phone without a contact....
yukkerz said:
I don't know if your in the united stated but I got mine at a Radioshack for $499.99 plus tax. Also they have a trade and save program so i traded in my hd2 and got $95 for it so that helped a bit.
Click to expand...
Click to collapse
HD2's are selling for 200+ on Craigslist. Why not sell it there?
rotohammer said:
You do have to set a custom APN in order to get proper service.
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Click to collapse
And what would that be? (Mine works fine, just asking for those that choose to go this route.)
rotohammer said:
I bought mine Saturday from a T-Mobile store without a contract and use my Simple Mobile SIM in it, which does not require you to SIM unlock the phone since its still tied to T-Mobiles infrastructure. $60/month for unlimited talk,text and internet.
You do have to set a custom APN in order to get proper service.
Click to expand...
Click to collapse
Never heard of Simple Mobile until now. It seems like a great deal from looking at the website. So it's basically just like having T-Mobile service? What's the catch?
If you sign a contract with t-mobile and cancel, I know they make you either return the phone or pay the difference between what you bought it for and the full price of the phone. I'm not sure how long you have to be on the contract so they won't charge you that difference.
There is an even more plus plan that is $60/month with 500 min, m2m, unlimited text and web. Unless you need more minutes, that's a pretty good deal.
TurboTsi said:
There is an even more plus plan that is $60/month with 500 min, m2m, unlimited text and web. Unless you need more minutes, that's a pretty good deal.
Click to expand...
Click to collapse
Not anymore, unfortunately. They axed the EM+ plans a couple weeks ago.
That sucks. I'm on EM+ $79 (1000 min, unlimited SMS/Data, 5gb cap).
Guess I better not change it any time soon.
I sold my Nexus One for $250. Bought the G2x outright. So $250 out of pocket.
karnovaran said:
Never heard of Simple Mobile until now. It seems like a great deal from looking at the website. So it's basically just like having T-Mobile service? What's the catch?
Click to expand...
Click to collapse
Simple Mobile sounds amazing on the surface. The catch is that they lie about their "unlimited" plans. After 1 GB they throttle you. I've heard this in multiple places, but a quick Google search brings up many results:
- http://www.phonenews.com/simple-mob...b-accounts-terminated-when-cap-reached-11989/
- http://forum.xda-developers.com/showthread.php?t=909359
- etc
TurboTsi said:
There is an even more plus plan that is $60/month with 500 min, m2m, unlimited text and web. Unless you need more minutes, that's a pretty good deal.
Click to expand...
Click to collapse
That is the plan i am using now.
karnovaran said:
Not anymore, unfortunately. They axed the EM+ plans a couple weeks ago.
Click to expand...
Click to collapse
Nah.
They just removed them from the website.
They did this to "reduce confusion". Iin reality, they just wanted to make people think that they're gone (and succeeded for the most part), so that people sign up for higher rate plans and 2 year contracts.
Check out the FlexPay page:
http://www.t-mobile.com/shop/plans/flexpayplans.aspx
Even More Plus™ 500 Talk + Unlimited Text + Unlimited Web w/FlexPay®
$59.99
New plans coming to T-Mobile. Check it out
http://m.cnet.com/Article.rbml?nid=20080486&cid=null&bcid=&bid=-94
Sent from my LG-P999 using XDA Premium App
are we gonna be able to switch to this plan if we are existing customers? I just got my phone 2 months ago and im paying 79.99
corrupt05 said:
are we gonna be able to switch to this plan if we are existing customers? I just got my phone 2 months ago and im paying 79.99
Click to expand...
Click to collapse
You can switch plans whenever you want, the only thing is you'll get a new 2 yr. Contract each time.
....
corrupt05 said:
are we gonna be able to switch to this plan if we are existing customers? I just got my phone 2 months ago and im paying 79.99
Click to expand...
Click to collapse
The new price plans are equivalent to the old "even more plus" plan. Except with a 2yr contract now. Existing customers that had service for @ least 90 days can switch to these plans..the big difference is you lose out your discounted upgrade when eligible..phones are purchased at full retail price with the option to finance the phone by adding $10-$15 a month on your bill..same goes for new activations.
Sent from my LG-P999 using XDA App
htc2364 said:
You can switch plans whenever you want, the only thing is you'll get a new 2 yr. Contract each time.
....
Click to expand...
Click to collapse
You can change plans anytime you want, and it won't affect your 2 year contract or upgrade eligibility. You do need to keep a data plan if you are on contract with a smart phone, otherwise the lowest cost plan available will hold up your end of a contract.
I know where I am going on monday. I just got my phone in the middle of June so there should not be an issue with me getting this plan.
Actually, this is my plan, just 20 bucks cheaper now.
Yeh, thanks for posting this. I just signed up on the 13th of June, and this new plan offers me the same that I have now for $20 less. Unlimited talk, text, and data, throttled after 2GB/month. I will be looking for customer service next week.
I could switch, but my 5GB before throttle would go down to 2GB, not that it matters now because I'm stuck on 2G, but if I move... I might miss that extra 3GB, but is it worth $20 more?
T-Mobile is set to announce Wednesday that it plans to cut the price of its smartphone plans. Most significantly, its mid-tier plan--which includes unlimited phone calls, text messages, and data--drops by $20 to $59.99 a month. In comparison, Sprint's comparable plan--which includes unlimited data, text, and calls to other cell phones--costs $69.99 a month.
For heavier data users, T-Mobile offers a $74.99 plan with an allotment of 5 gigabytes of data before throttling, which is $15 less than before. It also offers a lower-end, data-less plan for $49.99 with unlimited phone calls and text messages. That plan was previously $65. If you choose to pay for the phone through monthly installments, you can sign up for a 200-megabyte data option for $5 a month. Traditional contract customers can get the same option for $10 a month. The plans will be available on July 24.
Click to expand...
Click to collapse
Ah let's see. I'm paying $80 now for 1500 minutes, unlimited texts, 5 GB of data
With the new plan:
unlimited minutes, unlimited texts, 2GB data for $60
unlimited minutes, unlimited texts, 5GB data for $75
Wow, even switching to the new plan at 5GB is cheaper! I might as well switch to 2GB until my city gets 3G then up to 5GB later...
Is there any catch to these new plans?
so basically if we bought our phones on the $79.99 deal and did not have to pay full price, we will have to pay for the phone in full but will get $20 less per month in monthly bill?
jblah said:
so basically if we bought our phones on the $79.99 deal and did not have to pay full price, we will have to pay for the phone in full but will get $20 less per month in monthly bill?
Click to expand...
Click to collapse
U will not have to pay for your current phone at full price if u change to the new plan, There just won't be any discount The next time u want to upgrade your phone
Sent from my LG-P999 using XDA App
No problem, I signed up about a month ago, is this going to work in family plans?
Sent from my LG-P999 using XDA Premium App
i'm hoping that i am allowed to switch this Monday. i got my phone in late May so it hasn't been a full 2 months yet.
I am on the 5gig plan but check it, prepaid. 70 bucks. Have been on this plan since i bought my phone used online back in june. prepaid plans are comin up in the world. no more pay by the minute. I get unlimited everything with 5gig 4g cap. beautiful. been on tmo prepaid for about 3 years now starting way back with flexpay. its worked out great for me
so in all actuallity you can go and just buy a prepaid sim card and hop on the plan right now if you wanted to.
deadeye0908 said:
U will not have to pay for your current phone at full price if u change to the new plan, There just won't be any discount The next time u want to upgrade your phone
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
This is not correct. I just finished dealing with the retentions department on the phone (and this can be confirmed if you go online and try to change your plan to the Value Unlimited Plan). If you change to the Value plan, you are charged $200 migration fee on your next bill, which accounts for the difference in price for the phone.
I argued for 15 minutes that I HAD a brand new phone, but that since it was so problematic, the retentions department rep sent me a replacement phone...never said it was a refurbished model. And that when I went to update it the other day, it refused to update...so I called LG and it was confirmed that my DWP model is a factory refurbished model. I argued that I should not have to pay $200 for the difference in price for a brand new phone, since I have a refurb. She came back after several minutes and offered to put me on the new value plan starting next month if I meet them halfway and agree to pay $100 instead of the $200. I was tired of arguing and went ahead and agreed. I figured $20 less per month for 24 months is worth a lot more than $100 today. She was telling me that the biggest problem with them agreeing to move me over for free was that I'm such a new customer...I haven't built up any "tenure". So if you have been with T-mobile for much longer, I suppose it's possible for you to argue your way to a free migration.
Anyway, I'm satisfied with the deal.
So, being I signed up for a new plan on June 21st, I will have to pay 200 dollars to switch from paying 80 a month for unlimited talk, text, and 2GB data to the 60 plan that is the exact same thing, just 20 bucks less?
Sent from my LG-P999 using Tapatalk
aowendoff said:
So, being I signed up for a new plan on June 21st, I will have to pay 200 dollars to switch from paying 80 a month for unlimited talk, text, and 2GB data to the 60 plan that is the exact same thing, just 20 bucks less?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Yes, I just signed up June 13th for the same plan you did. But since I took the discounted price for the phone and signed the 2 year contract, when I wanted to switch to this cheaper version of the same plan today, they asked me for the difference of the cost of the phone...$200. I feel fortunate to have gotten the deal for $100 instead. It's still a great savings overall.
I agree. I will still do it, that is for sure.
Sent from my LG-P999 using Tapatalk
Well called T-mobile about this plan and this is what they told me i could do. Since im a new customer i can do either these options:
Pay 59.99 Unlimited everything, BUT charged extra 5-15 dollars(depending on phone) and pay full price of phone in monthly installments over 20 month period.
Buy a phone off ebay, CL, or Pay full price in store of any phone and then i just get charged just 59.99
Or sign up for a "Regular contract" and pay 79.99 and buy phone of choice(discounted 2yr agreement price) And they run credit check to see if their is a deposit.
So many choices idk which one i should do? lol
Ok. I see uncertainty so I will try to address them all in this post. The new plans are great.. No matter how you look at them you are always going to come out in the positive in the long run. Unlimited Talk, Text, and Unlimited web with 2 GB of high speed data is $59.99. You will have to sign a new 2 Year contract. If you are on the Even More Plus plan you CANNOT come over onto the new plan (I know a loop hole). If you currently are on T-mobile and are in contract you will have to pay a migration fee that ranges from $200-0 depending on your current tenure. 18+ months will not have to pay a migration fee. On the new plans you must purchase your phone at the full retail but many will have EIP (Equipment Installment Plan) which will allow them to break the payments over a period of 21 months (If done at the store first payment will be at the store so that will make it 20 months).
For a family plan for 2 Lines Unlimited Talk, Text, and 2 GB of high speed web it will cost 99.99!!! That is super cheap. The same applies to a family plan as an individual. On the Even more plans it used to cost $179.99 ($80 savings) and compared to the classic plans $139.99, you save $40. Think about it..
Compared to the classic plan it is cheaper to be on the value plan on the long run. If you purchased 2 sensations (I chose this because its the most expensive phone I have) that makes is $550 x 2 = $1,100. If you take $40 savings x 24 months = $960 in rate plan. On the classic plan you still have to purchase the phones at $200 x 2 = $400. So for the value plan over 2 years take 99.99 x 24 (months) + $1,100 for phones = $3,500. While the classic plan will cost you 139.99 x 24 (months) + $400 (for the phone with MIR applied) = $3,760.
For 5 Lines Unlimited Talk Text and web 2 GB high speed on the value plan cost $205. Compared to the classic it will cost $290. 5 sensation on the value plan will cost $2750 while on the Classic it will cost $1000.
Value plan: $205 x 24 + $2750 = $7670.
Classic plan: $290 x 24 + $1000 = $7960.
903tex said:
Well called T-mobile about this plan and this is what they told me i could do. Since im a new customer i can do either these options:
Pay 59.99 Unlimited everything, BUT charged extra 5-15 dollars(depending on phone) and pay full price of phone in monthly installments over 20 month period.
Buy a phone off ebay, CL, or Pay full price in store of any phone and then i just get charged just 59.99
Or sign up for a "Regular contract" and pay 79.99 and buy phone of choice(discounted 2yr agreement price) And they run credit check to see if their is a deposit.
So many choices idk which one i should do? lol
Click to expand...
Click to collapse
i don't not see this on their website? also do you know if you already have a plan with them for 2 months, do you still have to pay the full price for the phone? for me they did a price match.
So I called up T-Mobile yesterday(day the One S was released) and immediately asked for the Retention department. I was forwarded over and spoke to a sweet young woman. I explained that I was still on contract for a few months but I was thinking of canceling. I explained that I have no service the moment I walk into my apartment and randomly where I sit at work. Which is true but I went on to say that I've been using WiFi calling successfully. Although, having to resort to that is frustrating.
I told her I was offered a free phone(Samsung Galaxy Nexus), no activation fee, and $35 less in charges per month if I were to switch to a work plan with Sprint(That last part being a fabrication). She quickly responded that she could offer me a better deal. I could tell that while I was explaining the situation, she was looking through my account and saw that I have been a customer of T-Mobile for just about 7 years. She took a moment to gather approval.
She came back on the line to ask which phone I wanted. I humbly spoke of the One S and she puts me on hold again. She comes back to offer me a lower rate plan than what I pay now, with a higher data limit. She continues to say that the cost of the phone for me would be close to $300 but she had applied a $250 credit on the account so that I will only have to pay $29.18. She even applied that charge to next months bill, and if that wasn't enough, she backdated the rate plan to save me just about that amount on this months bill. So I'm basically getting the HTC One S for mere dollars added to my next months bill.
So essentially, this is just another example of how far T-Mobile will go to satisfy their loyal customers and is further proof that they deserve all those J.D. Power & Associates awards for excellence in customer service.
Android Enthusiast first, T-Mobile Spokesperson second,
Want a cookie?
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium App
good price.
i have been with TMo for over 12 years. they didn't want to give me a full early upgrade (I had 3 months left). I told them that I was ready to cancel and move to AT&T. She forwarded me to customer care and they worked out a price on the HTC One S. I'm not too thrilled with it, but it's not too bad.
$249+activation+tax+shipping = $290. That's what they wanted. I told them that Walmart had it for $198. WTH. They applied a $100 credit and now the total is $190. With the $50 rebate, comes out to $140.
Still TMo could have done better. I have two lines and a data plan. Was hoping TMo would take customer loyalty into consideration even more. Oh well, I am ready to jump ship next time. screw loyalty.
Sometime those hard to believe. I was once on a VERY thin line of canceling Tmobile and moving to Verizon (wife gets 20% discount there and her Tmo doesnt work at work due to ****ty building penetration). I have 2 lines and have been a customer for 6 years. Retension department wouldn't give me ANY deal on anything, they just forwarded my call to cancellations department.
On top of this when I was trying to order One S yesterday (I am ONLY 10 days away from my full upgrade by the way) 3 different customer service reps told me 3 different things. I ended up paying $260 with tax + activation fee + shipping and no rebate (or had a choice to pay $300 + get $50 rebate). I have to mention that I did get a line credit for $80 bucks few days ago for roaming mix up where I had to pay Tmobile extra $150 < I still dont know if it was my fault or Tmobile...basically I used Wifi-calling in France to call USA and somehow all my calls were charged roaming fees (And I do know how to use Wifi-calling)
I hate Tmobile reps, their lies, and their new stupid automatic answering service
HTCMario said:
good price.
i have been with TMo for over 12 years. they didn't want to give me a full early upgrade (I had 3 months left). I told them that I was ready to cancel and move to AT&T. She forwarded me to customer care and they worked out a price on the HTC One S. I'm not too thrilled with it, but it's not too bad.
$249+activation+tax+shipping = $290. That's what they wanted. I told them that Walmart had it for $198. WTH. They applied a $100 credit and now the total is $190. With the $50 rebate, comes out to $140.
Still TMo could have done better. I have two lines and a data plan. Was hoping TMo would take customer loyalty into consideration even more. Oh well, I am ready to jump ship next time. screw loyalty.
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I kinda of disagree with you here. You signed a 2yr contract, and despite being a longtime customer, you're fully aware you're not due for an upgrade. As such, they SHOULDNT offer you a full upgrade. However, they typically will offer you a discounted upgrade. So you were ready to cancel and pay an Early Termination Fee? I don't see how you're upset, since they were nice enough to offer you something. The other carriers would've told you to pay full price or hit the road with the ETF.
It sounds like you're not having a case of "screw loyalty", but instead, "screw signing 2 year contracts". Were you really surprised at the result?
I see people arguing about contractual obligations and how the carrier can screw you over, but what about YOUR obligation to follow the terms and the period length?
nickmv said:
I kinda of disagree with you here. You signed a 2yr contract, and despite being a longtime customer, you're fully aware you're not due for an upgrade. As such, they SHOULDNT offer you a full upgrade. However, they typically will offer you a discounted upgrade. So you were ready to cancel and pay an Early Termination Fee? I don't see how you're upset, since they were nice enough to offer you something. The other carriers would've told you to pay full price or hit the road with the ETF.
It sounds like you're not having a case of "screw loyalty", but instead, "screw signing 2 year contracts". Were you really surprised at the result?
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can i piss and moan without having logic thrown at me?
HTCMario said:
can i piss and moan without having logic thrown at me?
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Hey, it's better than the guy below your post who couldn't wait TEN days. Yes, 10 days. Let's count them: 1,2,3,4,5,6,7,8,9.....TEN, bingo eligible for upgrade. Jeez
nickmv said:
Hey, it's better than the guy below your post who couldn't wait TEN days. Yes, 10 days. Let's count them: 1,2,3,4,5,6,7,8,9.....TEN, bingo eligible for upgrade. Jeez
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I should be more clear, I WAS eligible for an upgrade. When I got $80 account credit few days ago, rep noted on my account that I will be eligible for full discount upgrade on 25th instead of May 5th.
One of the reps from retensions then lied to me that I was not, and he doesnt see it noted on my account, rep before that said that I do have a full discount. In total I made 4 calls and got 4 different results (1 rep just had no idea what to do and transferred my call to some private voice mail)
I just renewed my contract with a grandfathered plan and Corp discount. I was able to get 3 phones, all HTC One S for a total of $200. They basically offered the phones for $199 each with no rebates, then offered initially a $250 total discount which I was able to get them to add another $150 discount. So it's $600 for the 3 phones - $400 credit. The credit shows up already on my account.
I thought about waiting for the S3 but I liked the One S in stores.
Now I am thinking of using the trade-in offer to send a couple of old phones. I am not sure if I am still eligible or not.
The upgrade, activation and shipping fees were waived. I had the $20 preferred android plan on one line. It is supposed to be ulimited but in relaity it has a "soft" limit of 5 GB.
My other 2 lines had the $5 web2go data plan offered by retention 2 years ago and it worked great with iPhones. The 2 lines were switched to the same $20 5GB plan.
Just a note, I called retention twice . My first offer was to pay $350 for 3 phones which I didn't accept and the second time the CSR was more willing to get a better deal and upped the credit.
I also got $10 off my monthly plan for 24 months.
Can't complain.
here's T-Mobile's link to get $100 trade-in for any smartphone or $200 for any iphone.
mytradeins dot com
Not bad. I pulled off something very similar last year to get the G2x on full upgrade pricing despite being only a year into my contract, using the AT&T merger and a threat to move to Sprint as bargaining chips. Got that, and got the One S for full upgrade pricing this year by helping them get some conquest customers from Verizon.
I just got my One S today and came from an SGS2 on T-Mo, all I have to say is wow. Everything about the phone is wonderful. What a well crafted piece of tech. Love this phone. Sense 4.0 is so much nicer than TWiz. My 2 cents.
Does this really work?
dangabob13 said:
So I called up T-Mobile yesterday(day the One S was released) and immediately asked for the Retention department. I was forwarded over and spoke to a sweet young woman. I explained that I was still on contract for a few months but I was thinking of canceling. I explained that I have no service the moment I walk into my apartment and randomly where I sit at work. Which is true but I went on to say that I've been using WiFi calling successfully. Although, having to resort to that is frustrating.
I told her I was offered a free phone(Samsung Galaxy Nexus), no activation fee, and $35 less in charges per month if I were to switch to a work plan with Sprint(That last part being a fabrication). She quickly responded that she could offer me a better deal. I could tell that while I was explaining the situation, she was looking through my account and saw that I have been a customer of T-Mobile for just about 7 years. She took a moment to gather approval.
She came back on the line to ask which phone I wanted. I humbly spoke of the One S and she puts me on hold again. She comes back to offer me a lower rate plan than what I pay now, with a higher data limit. She continues to say that the cost of the phone for me would be close to $300 but she had applied a $250 credit on the account so that I will only have to pay $29.18. She even applied that charge to next months bill, and if that wasn't enough, she backdated the rate plan to save me just about that amount on this months bill. So I'm basically getting the HTC One S for mere dollars added to my next months bill.
So essentially, this is just another example of how far T-Mobile will go to satisfy their loyal customers and is further proof that they deserve all those J.D. Power & Associates awards for excellence in customer service.
Android Enthusiast first, T-Mobile Spokesperson second,
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Did the same thing a week ago to get my amaze for free. Gave me a 250 dollar credit on my bill. Im on value plan so 200 took care of the phone and taxes down payment, and the other 50 went towards my next month bill. I have a 27 dollar bill next month. I didnt even say I was leaving. I just said I wanted a new phone. She said I have been a customer for 5 years and she would be glad to help me out.
So now I have the amaze. Had a problem with my first one, and I am still in buyers remorse, so there sending me another one tomorrow. Now I have 20 more days to mess with these phone and if I dont like it, all I need to do is pay 50 bux and they will send me the S.
Win Win
This is interesting. I may call them tomorrow because I am eligible to upgrade my line as a part of my family plan. ATT also offers employees of my company a 20% discount on monthly plan. We have 4 lines on our tmobile family plan... 2 are not under contract, 1 is under contract until the 29th, and the other is under contract until September. Maybe I can argue with ATT tomorrow that two are still under contract, but we will pay the disconnect fees (really just one after this weekend) and see what kind of deal they can offer on 4 phones (2 htc one x, sgs2, and a stupid free phone), and then call tmobile to work something out.
I think the ideal situation would be ATT offers me a plan and the phones with a price, and I present it to tmobile as a deal, and receive free phone upgrades for each line. This is farfetched, but if they want to keep our service, what else could they do?
Sent from my HTC Desire Z using XDA
ITALIANNYC said:
Did the same thing a week ago to get my amaze for free. Gave me a 250 dollar credit on my bill. Im on value plan so 200 took care of the phone and taxes down payment, and the other 50 went towards my next month bill. I have a 27 dollar bill next month. I didnt even say I was leaving. I just said I wanted a new phone. She said I have been a customer for 5 years and she would be glad to help me out.
So now I have the amaze. Had a problem with my first one, and I am still in buyers remorse, so there sending me another one tomorrow. Now I have 20 more days to mess with these phone and if I dont like it, all I need to do is pay 50 bux and they will send me the S.
Win Win
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What a delay...you are clearly going to get the One S ...stop wasting time.........jeez. So when you call back on the 19th day and "decided" to go with the one S and the $50 doesnt apply you'll come back and bash t-mobile.............and to clarify. Its consumer to business...the.reps.discretion is.what makes.us.happy or dissatisfied.not."The Company"
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
bipoler said:
What a delay...you are clearly going to get the One S ...stop wasting time.........jeez. So when you call back on the 19th day and "decided" to go with the one S and the $50 doesnt apply you'll come back and bash t-mobile.............and to clarify. Its consumer to business...the.reps.discretion is.what makes.us.happy or dissatisfied.not."The Company"
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
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Of course the 50 applies. I had a credit of 250 posted to the account and 200 of it went towards the down payment of the amaze ( 149.99, 49.99 tax ). The other 50 went towards next month bill. For me to get the ONE s, I need to pay an extra 50 because the Down payment for the ONE s is 199.99, not 149.99. I been with T-Mobile for 5 years and just signed a new 2 year contract. I dont have any reason to bash them.
Is this Tmobile USA? If so, how did you get passed the automatic menu to a customer retention rep?
Sent from my HTC_Amaze_4G using XDA
I was also able to get enough credits to get the one s for free since they said I'm a valued customer for 5yrs
Just tried this and TMobile says that I'm on value plan so no discounts at all! I have to pay $599 retail price.
So much for being a "valued" customer for 7 years.
Sent from my HTC_Amaze_4G using XDA
http://www.engadget.com/2013/07/16/att-next-upgrade-program/
AT&T:
http://www.att.com/shop/wireless/next.html?sf15024656=1#fbid=PD71HEOU89k
Interesting...
Also... top comment on Engadget:
OK, so I work for ATT I'll just clarify this for you guys a little. This is what we reps have been told. Basically whatever the normal price plan is for the phone you add 1/20th of the phones price to that normal plan pricing. After 12 months minimum but before 20 months you can choose to trade in your old phone and get a new one. There are no down payments for either phone so there is that, you can get an iphone 5 64GB for no money down if you have good credit XD. BUT you would then pay an extra 40 some per month to make up for it. The average installments would be $20 with smartphones usually costing about 400 or more so after 12 months you would have paid $280 or more and if you sold your old phone you could buy a new one.
POINT: This is a blatant rip off, save up your money those months and sell the phone you save money, the price you pay for this simply gives ATT a larger profit, they will then resell the old phones you turn in which by the way have to be in perfect shape or there will be an additional charge for repairs. Anyone with sense will no do this.
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Oh and how this effect the unlock policy, currently any non iphone can be unlocked after 90 days of service in good standing. On this ATT NEXT plan you cannot unlock it until after the full 20 months.
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FAQ
What is AT&T Next?
AT&T offers you another choice for smartphone and tablet pricing. AT&T Next is a new way for you to get a new device every year. You have the choice after 12 monthly payments to trade it in for a new device or choose to keep it, and after 20 months, there are no more installment payments. No down payment, activation, upgrade, or financing fees are required — only sales tax on the device is due at time of purchase.
How can I take advantage of AT&T Next?
Visit att.com or a participating AT&T Company Owned Retail location to learn more about AT&T Next and to find out if you are eligible.
Are there additional charges?
Sales tax is charged on your new phone or tablet at the time of sale. There's no down payment and no activation fee.
Is a contract required with AT&T Next?
AT&T Next requires that you sign an installment agreement to pay for the device over 20 monthly payments. If you cancel your wireless service, the remaining unpaid balance on the device is due. A Wireless Customer Service Agreement (voice and data service) is required.
How many AT&T Next installment plans may I have on my account?
There's a limit of two per account.
What devices are eligible for AT&T Next?
At this time, customers can buy a smartphone or tablet with AT&T Next.
Do I own the device? Or is this a leasing offer?
The device is yours and you’re responsible for 20 monthly payments. You’re also responsible for any loss, theft, or damage to the device — both during the installment agreement period and after. We recommend you purchase the optional Mobile Insurance to protect your investment.
How do I get a new device every year with the program?
After your twelfth (12) installment payment, but before your twentieth (20) installment payment, if your wireless account is in good standing you may trade in the device. The device must be fully functional and in good physical condition. Select a new smartphone or tablet and a new 20-month agreement will start.
When I trade in my device after 12 months and get a new one, what is the length of my new installment plan?
When you trade in your device, no further installments are billed for the original device. You will start over with a new 20-month installment plan on your new device.
Will I be able to pay off this device early?
Yes, you have the option to pay off your installment agreement, but the full outstanding balance will be due immediately.
What payments are due if I cancel AT&T Next?
The full outstanding balance on your installment agreement becomes due.
What if I don't want to trade in my device after 12 months and I want to keep it?
You have the choice to either trade your phone in or keep your phone. If you keep it, after 20 months, it’s yours and no more installment payments are required.
What if my phone is damaged (e.g. cracked screen)? Can I still trade it in after 12 months?
Yes. However, we reserve the right to charge a fee to repair the device and return it to fully functional and good physical condition.
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Click to collapse
This is a ripoff. Why is everyone trying to follow TMobile's BS? There's a reason why offer crap service.
I'm going to stick with my normal 2 year upgrades. AT&T has always offered me an early upgrade from 6 months-1year at the 2 year price. If that goes away and I have to put up with this BS, I'll be pissed.
mr_blanket said:
http://www.engadget.com/2013/07/16/att-next-upgrade-program/
Interesting...
Also... top comment on Engadget:
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Interesting... I called this when T-mobile started this. It is almost better to pay full price for phones now... If you sell your current phone 300-450 and put the rest on a credit card you will still be saving money or just pay it up front. But the cancel at any time is pretty cool idea
But this may lead us to buy unlocked devices and not deal with locked bootloaders....
AutoUnion said:
This is a ripoff. Why is everyone trying to follow TMobile's BS? There's a reason why offer crap service.
I'm going to stick with my normal 2 year upgrades. AT&T has always offered me an early upgrade from 6 months-1year at the 2 year price. If that goes away and I have to put up with this BS, I'll be pissed.
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I am willing to bet that soon that will go away... Not sure how soon but eventually
joshuadjohnson22 said:
I am willing to bet that soon that will go away... Not sure how soon but eventually
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Yeah, this sucks. I might just start paying full price and sell the old phone. Much easier.
some quick calculations
S4 is $32/month. Would have paid $384 in a year.
If I just bought a Galaxy S4 for $629. I could sell it in a year for ~$400, so $229.
or
use your upgrade. $149 is what I spent on my Galaxy S4. Sell it for $450 in the Fall, pick up GNote3 on CL, etc. $500-550. Only out about ~$100-150. Sell GNote3 in the Spring for $450-500 for GS5.
AutoUnion said:
Yeah, this sucks. I might just start paying full price and sell the old phone. Much easier.
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same here, as I posted above... why not get the international unlocked version and be able to flash out of the box? Now with international phone having LTE I don't see a need to get carrier phones if it will cost us so much
joshuadjohnson22 said:
same here, as I posted above... why not get the international unlocked version and be able to flash out of the box? Now with international phone having LTE I don't see a need to get carrier phones if it will cost us so much
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I wonder if this also means that those early upgrades they used to give to iPhone owners are gone to. I have iPhones on the other lines on my family plan, so if I don't have an upgrade, I could bank on using one of those
AutoUnion said:
I wonder if this also means that those early upgrades they used to give to iPhone owners are gone to. I have iPhones on the other lines on my family plan, so if I don't have an upgrade, I could bank on using one of those
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I think those things will die off slowly. But I doubt it will be right away
I'm curious to see what else they talk about at their keynote.
I would really like them to do what US Cellular did. They brought back Unlimited Data, but it's ONLY valid for the 2 year contract length. After that, it's gone. If you try to break your contract, the ETF is $$$$. Let them charge $40/month for it. Still worth it over Sprint/TMobile, IMO
AutoUnion said:
I'm curious to see what else they talk about at their keynote.
I would really like them to do what US Cellular did. They brought back Unlimited Data, but it's ONLY valid for the 2 year contract length. After that, it's gone. If you try to break your contract, the ETF is $$$$. Let them charge $40/month for it. Still worth it over Sprint/TMobile, IMO
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It will be "Blah Blah Blah we want more of your money... Blah .... we will take it with force if we have to.... Blah .... what are you going to do about it... Blah Blah.... bend over and take it.... Blah I will be charging you a fee for listening to this keynote it will appear on your bill as a $10 Keynote charge... This will be added to your monthly bill to pay for future keynotes"
I think it's nice for it to be an option. Myself, I just buy out of contract if given a choice. It's nice to offer this and the traditional plan so some people who cant afford a phone outright can get one.
All the carriers new deals are all including trading in smartphones as of late. Usually you get ripped off as you can sell it yourself for more $. Selling my year and a half old iPhone 4S almost paid for my S4 in full out of contract..
20 month = same as unlocked upfront
12 month and upgrade to newer phone = 60% of cost one year lease... what a ripoff
Well it is AT&T
AT&T users better read the fine print before rejoicing. You’re still paying the same high monthly contract price for your no-contract plan. AT&T is double dipping into your wallet when those contract monthly plans has a subsidized phone calculated into them but you’re paying full price for the phone.
AT&T Mobile No Contract.
$70/m unlimited talk.
$20/m unlimted text.
$30/m 3GB data plan.
$32/m Samsung S4 monthly payment Next program.
+$10/m device insurance.
——————————-
$162
Compare with T-Mobile, and the price you pay for unlimited talk, text, and true unlimited, you’re just paying for the talk unlimited portion on AT&T. Not to mention, the insurance is built into the Tmo Jump program.
T-Mobile
$50/m unlimited talk/text.
$20/m unlimited data plan.
$20/m Samsung S4 monthly payment.
$10/m Jump program (includes premium device insurance).
——————————-
$100/m
I guess Att thinks we can't do simple math.
Sent from my SAMSUNG-SGH-I337 using xda premium
This is the most telling story I've seen about it so far...
http://www.theverge.com/2013/7/16/4528404/att-next-phone-upgrade-plans-a-huge-ripoff
mr_blanket said:
This is the most telling story I've seen about it so far...
http://www.theverge.com/2013/7/16/4528404/att-next-phone-upgrade-plans-a-huge-ripoff
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We all needs to repost this. Att needs to know we are not going for this crap.
Sent from my SAMSUNG-SGH-I337 using xda premium
nthknd said:
We all needs to repost this. Att needs to know we are not going for this crap.
Sent from my SAMSUNG-SGH-I337 using xda premium
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Absolutely. Repost, Facebook, Tweet, Link, +1, etc. Maybe this will cause a Xbox One-like backlash.
What I hate the most is that the majority of the people on this forum are stuck with AT&T until 2015 :crying:
You guys do realize this is an OPTION right? They are not forcing you to take this deal. Verizon also has a deal starting like this one as well. At least att is not forcing those with unlimited data to lose it when they want an upgrade like big red does. Att has always given OPTIONS unlike other carriers who force things down your throat. Remember that when you start typing your rant about how att sucks.
Also when was anything perfect at launch? I'm sure as time goes on and voices are heard, this plan will get made to make more sense.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
While it is an option, for now at least, so many people will fall for this scheme. People like my iPhone loving mother who is persuaded by "as seen on TV" adds will probably fall for this no matter what I say. Or teenage girls who beg their parents for the latest and greatest.
All they have to say is "NEW DEVICE EVERY YEAR". That's it. People will be overjoyed and they will make billions. Only our small subset of users will actually do the math.
Yeah att is simply bartering...if your selling something at a garage sale you always start with a high price and slowly lower until you reach an agrrement...att wants to make as much money as possible so they will start high and hopefully lower to find a price they still make profit and that people will go for...and as stated this plan is only a choice, we arent being forced to use the next plan
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I have a $285 etf right now
Say I early upgrade to a s3 mini at $12/mo ($250 full price) with the next promo. I can just pay off the $250 and leave with no penalty? Cheaper than paying my etf and I can sell those phones as new because I wouldn't keep them.
Sent from my Nexus 5 using Tapatalk