I just got my new One S a couple of days ago, and I'm one of the lucky few (or many maybe??) that don't have a problem with the chipping of the MAO...
I'm having a different problem though... Or actually i think it's two different problems.
One of them is the following: (and this is probably my own fault for not starting up the battery properly)
I got the phone friday in the mail, but I hadn't yet gotten my micro sim, and I had to leave for the weekend so i left the phone at home and brought my old one on the trip, but i forgot to shut down the One S, and the battery of course died over the weekend, even though I was supposed to fully charge it first to get the battery going..
But here is the problem, and this terrified me!!!
I couldn't get the phone started for like 20 minutes after I plugged it in to the charger.. The power button just made the three buttons in the bottom flash a couple of times, without starting up the phone... Eventually i got it going, but it really scared me.. Now when the phone runs out of battery it still needs around 5 minutes of charging before i can turn it on again... Am I the only one experiencing this?
The other problem, and this is the big one..
Two times the phone have shut down on me without any provocation... I pick it up, and hit the on-button, and the phone boots.. Meaning it was turned off.
And this is NOT because the battery died, as it has been at around 40% battery left.
Does anyone know why this happens? And if there is anything to do about it?
Also am I the only one?
Try a master reset; if it keeps happening, contact whoever you bought it from or HTC and exchange the handset.
Related
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
Hey all, I just got through with this hurricane sandy business and now I find my phone not working at all. First off I'd like to say that there is no water damage to this phone and it is NOT rooted. The problem is that it just won't turn on at all, and won't charge when I try to charge the device. The day before I charged the phone and it worked fine. I can provide more details if needed but I need to find a solution to this.
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
bananagranola said:
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
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Click to collapse
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
mpvsuperstar said:
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
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And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
Please post all questions in the Q & A section. Thanks! Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2
bananagranola said:
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
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Click to collapse
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
Niavaran
mpvsuperstar said:
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
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Click to collapse
***
Get a hold of a charged battery, then after 1 hour with no battery in the device, replace the battery remove the SD-Card and the SIM-Card, replace all covers. Reboot your PC and go to firewall tab in the control panel and turn of your firewalls, then reboot your PC, then using USB data cable not a charging cable.. with your device being OFF conect to a USB connection in the back of your PC, if it's a laptop use the one next to the intranet connection. Then wait about 1min. If nothing happwned, hold the volume down button then press and release the power button. if nothing happened, hold the volume up then press and release the power button. If nothing happened do the samething this time by holding both up and down volume buttons. If nothing happened with your device connected to the PC go to MY Computer tab right click on C>Properties then go to tools click on check disc tab check mark both options then restart your PC. Before windows tour OS starts, your PC will go through a self check. let it do its thing. it takes a couple of hours. then after its down check to see if it has seen your device. if not then do procedures above once again. GOOD LUCK.
PHP:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
lobig
mpvsuperstar said:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
Click to expand...
Click to collapse
That same thing happened to a friend of mine. She took it to a technician tho and they sorted it out for her.
Hello every one, this just my first post here, but I have been follow the forum very very close since some days ago thanks to Mustaavalkosta and his new CyanogenMod Rom here:http://forum.xda-developers.com/showthread.php?t=2533007&page=283.
I am having a similar problem with my HTC Inspire, here is my story. I bought it like it a year ago, the first thing I do was to rooted with AAHK and install CyanoyenMod cm-7-20130301-NIGHTLY-ace. Everything works just fine till a couple of months ago. One night I just leave my Inspire and go to sleep, the next morning I wasn't able to turn on, not charging, not turn on. Was not the battery because my brother has another Inspire and I check with his battery. I just leave the phone without the battery and Sim and SD for a day and them come back again, but at next day the same occurs. I try all that time, vol down+power. voldown+volup, every convination but nothing works. So I decide to dissensambly my phone... in the process I broke the ribbon flex cable http://www.ebay.com/itm/OEM-HTC-Desire-HD-Inspire-4G-Camera-Socket-Keypad-Membrane-PBC-Ribbon-Flex-Cable-/320925341841?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item4ab8a41891 The phone was in parts on my table like a month till I was able to buy and recieve the ribbon (I live in Colombia). Finally the ribbon arrives 3 days ago, so I assembled the phone again and...magic! the phone turns on. My next step was install the Mustaavalkosta Rom that I mentioned before.... but, yesterday, my phone was dead again. So a try all steps again, put out the battery, Sim and Sd... and again try all the combinations of buttons, but nothing works... So I do it again: dissensably again my phone: Only disconnecting the display doesn't works... I have to disconect the display and the ribbon cable, assembled again and just turn on again.... Now I am waiting for the next black out...
I know is a weird behavior, but may be some one can point me in some direction to fix it.. I am not a developer or anything like that, but I like to investigate and solve problems... any help will be wonderful.
Cheers!
PD: I dont have any apps installed, just trying the Rom as it is.
PD: The next time it happens I will try the niavaran advises.
Hi all,
I would really appreciate some help with my issue on the HTC One S. I've been looking for a solution for weeks now and still don't have a clue on what it could be happening.
The PROBLEM is this: sometimes my One S turns off suddenly. Next, I turn it on but it is very likely to do the same again in a few minutes. If I am lucky, it turns on and works for a while (which can be from hours to days), but if I'm not, the phone is completely dead (not even responding to charge and no matter how I try to boot it) for hours or even days. Finally, I get it again to life when I see it starts charging the battery (always from zero... even if it died at 80% battery).
I had a video on youtube to show you what it happens. What a pity I can't post it here cause of xda-developers rules!
Do you guys have any idea if this could be a battery issue/software issue or anything else?
Additional information:
-Glass is broken (phone works perfectly) but didn't have this issue for one month since the incident.
-Phone has been working now for 2 weeks (it will do it again... I'm quite sure)
-I dropped the phone into the snow a few days before it started to act like this, but dried it quickly.
Sounds like faulty battery or faulty battery connection. That would require opening up the device and either replacing or reconnecting the battery.
Thanks, it is always good to have a second opinion, two minds always think better than one
Just in case anyone else would like to give his opinion, this are other (maybe) useful symptoms: phone reboots in the middle of the night, or, if already turned off, it turns on (and off again sometimes) by its own. Also, sometimes, just before turning off, screen freezes for 1 or 2 seconds. The phone has its bad and good days (thankfully good days are more frequent as time passes), but, in its bad days, it turns off many many times and sometimes it doesn't even completely reboot, I just see first screen then nothing.
Also I have been using car chargers not from HTC in the same while the phone used to have this behaviour (like the Kindle car charger). Actually, once, while using one I bought on eBay, I got a message saying something like "phone has been disconnected from charger to avoid damage".
What could this mean? Battery fault can make this? I appreciate any similar experience or opinions
Bateries are durable now days, I'm afraid that the snow got into your phone and caused a short circuit on motherboard.
Sent from my HTC One S
Hi, i have an s6 (non edge), i do have it insured so not sure if i would be best trying to get it swapped or see how it goes?
I have had no problems up to now, been using it most of the day fine, the last time i looked at my phone was probaby about 30 mins before this happened and it had about 75% battery.
before i took my phone out my pocket and it was completely off, i kept pushing the power button in and getting no response at all, i plugged the phone into the mains and nothing happened, no charge light etc..
So i just left it connected to the mains with nothing happening for about 15 mins, then out the blue i pressed the power button in again and it come on, at it was starting i noticed it said android is updating an app (as it does when you have just installed a new fw) but this was only for 1 app by the looks, i hadn't installed anything new i can think of, not sure if thats related or not important?
Anyway my phone seems ok at the moment but now im not sure if i should just take it back the shop and get it changed seems i have it insured anyway, the phone is around 3 months old now.
Sorry, i am just editing this, i have just remembered one main point which i forgot i done earlier when reading that it can help your phone, i did go into dev options and i changed the 'limit background processes to 4' as i read this can help it, not sure if this was a bad idea?
Any advice?
Thanks
James
Possibly a defective battery.
Need to know if anyone else has ran into this.... Among my family we own 5 HTC U11s (yep we really like it). Two of these were bought when it was first introduced so they are well over a year old. The rest have been bought over the last year. Recently ran into a problem with the very first one I bought, it ended up being my son's.
About a month ago his battery started draining very rapidly, lasting only about 15 hours; we normally would get a day+ without issues and still do on all other HTC U11s. We would charge it to full and without doing anything it would go straight down, in the battery info screen the graph would be a diagonal line down. We did a factory reset, still happened; cleared the system cache, still happen; did another factory reset and added no apps back, still happened.
Most recently we had the battery replaced (took it to CPR and they did it) and now the phone is back and it is still doing it. Right now it has no SIMM card, no SD CARD, and Factory Android on it without it logged in to any Google account so that it does not get any updates, and it is still discharging in about 15 hours.
Anyone else run into this, and know of a solution? I am a little nervous that the other phones out there will start having this same issue, so I am hoping there is a fix or something I am overlooking here.
The problem is the batteries and its historical. The more you use it the worse it gets and the replacement batteries have sat on a shelf for years only partly charged.
Time for a new phone.
Probably wakelock issue from Oreo update.
Try restarting your phone after you disconnect from charger; it works for me. YMMV