Phone wouldn't turn on for about 30 mins, any ideas why? - Galaxy S6 Q&A, Help & Troubleshooting

Hi, i have an s6 (non edge), i do have it insured so not sure if i would be best trying to get it swapped or see how it goes?
I have had no problems up to now, been using it most of the day fine, the last time i looked at my phone was probaby about 30 mins before this happened and it had about 75% battery.
before i took my phone out my pocket and it was completely off, i kept pushing the power button in and getting no response at all, i plugged the phone into the mains and nothing happened, no charge light etc..
So i just left it connected to the mains with nothing happening for about 15 mins, then out the blue i pressed the power button in again and it come on, at it was starting i noticed it said android is updating an app (as it does when you have just installed a new fw) but this was only for 1 app by the looks, i hadn't installed anything new i can think of, not sure if thats related or not important?
Anyway my phone seems ok at the moment but now im not sure if i should just take it back the shop and get it changed seems i have it insured anyway, the phone is around 3 months old now.
Sorry, i am just editing this, i have just remembered one main point which i forgot i done earlier when reading that it can help your phone, i did go into dev options and i changed the 'limit background processes to 4' as i read this can help it, not sure if this was a bad idea?
Any advice?
Thanks
James

Possibly a defective battery.

Related

One S shutting down :(

I just got my new One S a couple of days ago, and I'm one of the lucky few (or many maybe??) that don't have a problem with the chipping of the MAO...
I'm having a different problem though... Or actually i think it's two different problems.
One of them is the following: (and this is probably my own fault for not starting up the battery properly)
I got the phone friday in the mail, but I hadn't yet gotten my micro sim, and I had to leave for the weekend so i left the phone at home and brought my old one on the trip, but i forgot to shut down the One S, and the battery of course died over the weekend, even though I was supposed to fully charge it first to get the battery going..
But here is the problem, and this terrified me!!!
I couldn't get the phone started for like 20 minutes after I plugged it in to the charger.. The power button just made the three buttons in the bottom flash a couple of times, without starting up the phone... Eventually i got it going, but it really scared me.. Now when the phone runs out of battery it still needs around 5 minutes of charging before i can turn it on again... Am I the only one experiencing this?
The other problem, and this is the big one..
Two times the phone have shut down on me without any provocation... I pick it up, and hit the on-button, and the phone boots.. Meaning it was turned off.
And this is NOT because the battery died, as it has been at around 40% battery left.
Does anyone know why this happens? And if there is anything to do about it?
Also am I the only one?
Try a master reset; if it keeps happening, contact whoever you bought it from or HTC and exchange the handset.

P6810 suddenly won't turn on

Anyone come across this? I put it on standby last night after reading a bit of my book on it, and it had around 50% power remaining. This morning, it was totally unresponsive; pressing the power button does nothing at all. I've charged it for 12 hours in the meantime.
I've done the following all with and without the power attached:
- Pressed and held power for 15 seconds through to a minute
- Pressed and held volume up with power to attempt to get into recovery for up to a minute
- Pressed and held volume down with powerfor up to a minute
- Pressed and held power while touching screen (read that one off another forum)
I guess potentially it could be on and in a crashed state and unresponsive to the power, so maybe in a weeks time when it runs out of juice, I'll be able to charge it and power it back up, but in the meantime, I'd welcome suggestions.
A few weeks ago I updated it to the official ICS build that was released, but did the update myself rather than using KIES, as KIES didn't even recognise my Tab's firmware original version. It's been absolutely fine before the update, and since. I only mention it because I've read about the Samsung build of ICS being prone to self bricking itself, but I couldn't determine what the symptoms of this vulnerability were.
Thanks for any help offered,
Will
did you try connecting USB cable and plugging it into your PC? did u get any activity? can ADB recognize your tab?
I think your tab just ran out of juice and the battery's protection circuit has kicked in. Try taking it to an electronic shop and plugging in different chargers preferably one with an output more than 2.1 amps to kickstart the charging. Plug it in and wait till the charging animation starts.
Sent from my GT-P6800 using xda premium
Had the same problem while on holidays. Once the battery goes below a certain level, you won't be able to charge it through USB any more. Instead you need to use the wall charger.
I think it's bad enough that the 7.7 doesn't have a micro USB port, but things like that are just stupid and Samsung made a big mistake here. It don't think it's the same with the newer tablets though. It's also not possible to just buy cables or chargers for this strange Samsung port, so when you forget your wall charger at home at some point you won't be able to use your tablet any more.
As long as you charge with the USB cable early enough, you can avoid it though.
A few months ago I experienced the same thing, the Tab just wouldn't turn on anymore.
I tried all there is without any luck.
Contacted amazon and they replaced it with a new one in less than 48 hours.
So far not Problems with the new device.
I have the P6800 and this morning I took it off charge. Put it into standby and only used it for about 20 mins then left in standby all day. It had about 95% remaining when I did so.
Picked it up this evening and the lower left area of the screen was warm and it would not switch on. Didn't think of the ADB idea but will try this next time but I had to reset it and when it powered on tonight after the reset, it was down to 15%. Within about 2 mins of checking stuff it was down to 3%.
Something is running when it is in standby but as I can't switch it on I can't check with BetterBatteryStats or CPUState to know what is wrong.
It does this every day. I am tempted to do a factory reset and reinstall only limited software.
Dave...
I see this thread is a little old but this has just happened to my P6810 too. A pity nobody reported back what the end result was.
My device had at least 95% battery last night but today I can't get it to respond at all, I've tried the wall charger and still nothing.
Anything else someone could suggest for me?
Edit. I tried getting anything from it connected to my PC but it couldn't find a device there. However I then tried it on the wall charger again and now get a blue battery icon, quite big, with a five step animation indicating that it is charging.
No idea how it went flat as the battery on this lasts a long time assuming the screen isn't on. When it boots properly I'll have a look at what the most recent apps I installed were as it has only done this once. Before this it has been perfect for the three weeks I've had it.
Cluey said:
I see this thread is a little old but this has just happened to my P6810 too. A pity nobody reported back what the end result was.
My device had at least 95% battery last night but today I can't get it to respond at all, I've tried the wall charger and still nothing.
Anything else someone could suggest for me?
Edit. I tried getting anything from it connected to my PC but it couldn't find a device there. However I then tried it on the wall charger again and now get a blue battery icon, quite big, with a five step animation indicating that it is charging.
No idea how it went flat as the battery on this lasts a long time assuming the screen isn't on. When it boots properly I'll have a look at what the most recent apps I installed were as it has only done this once. Before this it has been perfect for the three weeks I've had it.
Click to expand...
Click to collapse
This is the infamous Sleep-Of-Death issue that is randomly experienced by myself and other users here, usually happens when WiFi bugs out due to weak signal
TeeeJaay said:
This is the infamous Sleep-Of-Death issue that is randomly experienced by myself and other users here, usually happens when WiFi bugs out due to weak signal
Click to expand...
Click to collapse
hhmmm, interesting.
I was having trouble with wifi just before this happened. Both my GS2 and this have been claiming to connect to my wifi but aren't actually getting an IP address from it.
I can't remember if it was last night or the night before but I manually set an IP address, the signal strength is fine as my abode isn't very big.
After it has recharged I'll have a poke and see what I can find, thanks for the reply.
So my device seems to be working fine again. It had gone SO flat that the date and time were incorrect!
After I could power it on I had a look at Better Battery Stats and nothing looked wrong so I have no idea what happened. None of the apps I'd installed the day before it played up had long wakelocks and weren't running when I turned it off.
For reference they were:
My Tracks
MyTrails
Google Earth
AndSMB
I'd turned both of the GPS tracking devices off before I turned it off for the night.
It hasn't played up since but it hasn't been long so I'll see what happens.
Yeah, the sleep of death is incredibly annoying. Honestly, the GTab 7.7 is a **** device. Samsung made way too many mistakes and won't do anything to fix it.
A similar thing happens to me every once in awhile. The way i check to make sure everything alright is to see if it boots into download mode. I just leave it plugged in for a couple hours and it eventually comes back on.
someth1ng said:
Yeah, the sleep of death is incredibly annoying. Honestly, the GTab 7.7 is a **** device. Samsung made way too many mistakes and won't do anything to fix it.
Click to expand...
Click to collapse
this is why my 7.7 is the last tablet/phone from Samsung i'll never trust them they are just bombarding the market with new devices and leaving the old ones to dust
^thats what I thought too but that gs4 is really tempting. I've heard worse about HTC in that regard anyways so that why I'm not going with the one.
Finally.. i bought Sony xperia Z.
I'll sell my galaxy tab 7.7. I.m very disappointed with samsung.
Sent From XPERIA Z
kishd said:
I think your tab just ran out of juice and the battery's protection circuit has kicked in. Try taking it to an electronic shop and plugging in different chargers preferably one with an output more than 2.1 amps to kickstart the charging. Plug it in and wait till the charging animation starts.
Sent from my GT-P6800 using xda premium
Click to expand...
Click to collapse
Unbelievable! ... this trick still works ... thank you very much for you help ...
^^ yo, this 'trickle charge' trick did NOT work on my (long) dead P6800... any other suggestions??
Quite strange because my Samsung GT-P6800 tablet was fully charged, it went completely blank dark as if it was off. To my amazement, SMS keeps dropping and calls kept coming in. Yet it is still as blank as though the tab was off. I pressed the power button and the volume up bottom for it to reboot. It rebooted without the screen coming up. It has been blank for two days now. What could be the cause? And what possible solution can be given?

[Problem] HTC Inspire will not work at all HELP!!

Hey all, I just got through with this hurricane sandy business and now I find my phone not working at all. First off I'd like to say that there is no water damage to this phone and it is NOT rooted. The problem is that it just won't turn on at all, and won't charge when I try to charge the device. The day before I charged the phone and it worked fine. I can provide more details if needed but I need to find a solution to this.
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
bananagranola said:
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
Click to expand...
Click to collapse
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
mpvsuperstar said:
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
Click to expand...
Click to collapse
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
Please post all questions in the Q & A section. Thanks! Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2
bananagranola said:
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
Click to expand...
Click to collapse
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
Niavaran
mpvsuperstar said:
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
Click to expand...
Click to collapse
***
Get a hold of a charged battery, then after 1 hour with no battery in the device, replace the battery remove the SD-Card and the SIM-Card, replace all covers. Reboot your PC and go to firewall tab in the control panel and turn of your firewalls, then reboot your PC, then using USB data cable not a charging cable.. with your device being OFF conect to a USB connection in the back of your PC, if it's a laptop use the one next to the intranet connection. Then wait about 1min. If nothing happwned, hold the volume down button then press and release the power button. if nothing happened, hold the volume up then press and release the power button. If nothing happened do the samething this time by holding both up and down volume buttons. If nothing happened with your device connected to the PC go to MY Computer tab right click on C>Properties then go to tools click on check disc tab check mark both options then restart your PC. Before windows tour OS starts, your PC will go through a self check. let it do its thing. it takes a couple of hours. then after its down check to see if it has seen your device. if not then do procedures above once again. GOOD LUCK.
PHP:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
lobig
mpvsuperstar said:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
Click to expand...
Click to collapse
That same thing happened to a friend of mine. She took it to a technician tho and they sorted it out for her.
Hello every one, this just my first post here, but I have been follow the forum very very close since some days ago thanks to Mustaavalkosta and his new CyanogenMod Rom here:http://forum.xda-developers.com/showthread.php?t=2533007&page=283.
I am having a similar problem with my HTC Inspire, here is my story. I bought it like it a year ago, the first thing I do was to rooted with AAHK and install CyanoyenMod cm-7-20130301-NIGHTLY-ace. Everything works just fine till a couple of months ago. One night I just leave my Inspire and go to sleep, the next morning I wasn't able to turn on, not charging, not turn on. Was not the battery because my brother has another Inspire and I check with his battery. I just leave the phone without the battery and Sim and SD for a day and them come back again, but at next day the same occurs. I try all that time, vol down+power. voldown+volup, every convination but nothing works. So I decide to dissensambly my phone... in the process I broke the ribbon flex cable http://www.ebay.com/itm/OEM-HTC-Desire-HD-Inspire-4G-Camera-Socket-Keypad-Membrane-PBC-Ribbon-Flex-Cable-/320925341841?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item4ab8a41891 The phone was in parts on my table like a month till I was able to buy and recieve the ribbon (I live in Colombia). Finally the ribbon arrives 3 days ago, so I assembled the phone again and...magic! the phone turns on. My next step was install the Mustaavalkosta Rom that I mentioned before.... but, yesterday, my phone was dead again. So a try all steps again, put out the battery, Sim and Sd... and again try all the combinations of buttons, but nothing works... So I do it again: dissensably again my phone: Only disconnecting the display doesn't works... I have to disconect the display and the ribbon cable, assembled again and just turn on again.... Now I am waiting for the next black out...
I know is a weird behavior, but may be some one can point me in some direction to fix it.. I am not a developer or anything like that, but I like to investigate and solve problems... any help will be wonderful.
Cheers!
PD: I dont have any apps installed, just trying the Rom as it is.
PD: The next time it happens I will try the niavaran advises.

Pixel (rooted) won't turn on or respond

I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
If it won't turn on even when plugged in, something might be fried. I know batteries can start acting weird and causing problems after a few years too, but I think this is something else.
alienjon said:
I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
Click to expand...
Click to collapse
Sent from my Nexus 6 using Tapatalk
Maybe, but I got it brand new from Google a bit over a year ago (06/2017), making me generally hope it isn't something related to 'natural causes'. I think what bothers me the most about this is that I don't know what went wrong and can't think of anyway to check. Plugging it into a wall plug to charge doesn't do anything and when I plug it into the computer my computer doesn't see that anything is plugged in (as I have installed upgrades via my computer, it definitely has the right drivers and everything to see it...).
The slightly paranoid side of me recalls back a few days ago to an article I was reading about malicious apps using phones to mine cryptocurrency, sometimes leading to those phones wearing down enough that they could even brick. Logically I'm almost positive this isn't happening for two reasons. The first being that I haven't installed anything for about a week (and the phone was working fine until this morning) and secondly because I had an app that monitored my network traffic and there wasn't nearly the throughput I'd expect for that kind of processing. Still, I can't think of what else might have happened...
sdnative1 said:
If it won't turn on even when plugged in, something might be fried. I know batteries can start acting weird and causing problems after a few years too, but I think this is something else.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
You would have noticed massive battery drain if your phone was mining cryptocurrency. Try putting it into a freezer for a bit, then see if you can get any reaction when plugging in. If not, my guess is a catastrophic hardware failure, like a bad battery which leaked & fried the board, or something like that.
If you're in the US, contact uBreakiFix (Google contracts warranty repairs through them). I've read reports of them making repairs for free, even outside of warranty.
post-mortem said:
You would have noticed massive battery drain if your phone was mining cryptocurrency. Try putting it into a freezer for a bit, then see if you can get any reaction when plugging in. If not, my guess is a catastrophic hardware failure, like a bad battery which leaked & fried the board, or something like that.
If you're in the US, contact uBreakiFix (Google contracts warranty repairs through them). I've read reports of them making repairs for free, even outside of warranty.
Click to expand...
Click to collapse
Thanks for the freezer suggestion (I recall that trick for old hard drives, but never used it myself). How long you thinking for that to do anything? I tried about 10 minutes and didn't see any difference (not sure if I should be doing something closer to an hour or more?) I did Google support (online chat) and ubreakifix was one of two other options they suggested. It looks like they're a little bit of a drive for me, but I'll see if I can't stop by in the next couple of weeks. My old Galaxy S5 will have to do in the meantime (which is slow with poor reception at this point, but it functions as a phone, so I've got that going for me
I'll try to update if/when I get details from the repair guys.
If the freezer trick did anything, it would likely be temporary (possibly enough time to get data off of it). It would really just confirm a hardware failure, which at this point is my working hypothesis.
One day my pixel randomly shut down, unresponsive, holding power button did nothing, same when I tried to plug it to a pc or when plugged in.
It restarted when i pressed power + vol- (fastboot mode) for about 40secs - I know, it's a lot, never knew what happened.
Then it just worked normally

Pixel 2 brick/self-unbrick? (Long but need help)

Okay so it may be a little redundant but I'm gonna start from the beginning I bought a pixel 2 about a year and 1-2 months ago on Amazon I immediately knew I needed root and a custom ROM so I put linage on it as it was at the time the only ROM being updated I then switched to 2 others pixel dust and it was great but was missing a few features so I tried another one I'm still on and terrified to turn my phone off I'm not blaming the ROM
I went to bed the other day charging my phone got up on 100 scrolled Facebook for maybe 10-15 and it was on 78 I figured maybe I was on it longer than I thought or maybe it was too bright idk but I thought ok I'll go out and take less than 5 and I'll be back to charge it but I never got a chance the screen went black and never came back on. I plugged it in for an hour and nothing. I tryed PC it didn't show up at all no device manager nothing so I took the screen off and unplugged the battery (hesitantly) as I didn't know if it would ever work again I then used my heat gun on it set at about 445 (I don't know if it's bad solder just trying something new) I then put it back together and when I did it was in qqm 9008 (hard bricked) so I unplugged the battery again and it reboot to recovery before rebooting to the os.
Now I'm scared on what to do as I don't want the device to die incase it won't turn on again cause I lost work and can't afford another but I need to know if there's anything I can do to ensure that it doesn't happen long enough for me to flash a new ROM incase it's the ROM so please anyone with this phone that can help me out even a little would be great

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