Database Info

USB Failure?

Hi guys,
New to this forum, and I'm looking for some help. Bought a used E650 from eBay, and it's all good bar 2 things - The ROM version is now outdated, and the USB port does not work when I try to use ActiveSync/Windows Mobile Device Centre with it Not too familiar with SmartPhones, but I'm hoping to do some C# deving on this handset, so any help would be appreciated.
Ross

Does the USB port on your PC work with other devices?

Can you flash from an sd card like the himalaya?
And if you fix it you can get an up to date update from the orange website!
flyboy

christatedavies said:
Does the USB port on your PC work with other devices?
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Yes, it's the port on the phone that's giving me grief
flyboyovyick2k9 said:
Can you flash from an sd card like the himalaya?
And if you fix it you can get an up to date update from the orange website!
flyboy
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I'm not too clued up on HTC phones or Smartphones in general, but I'll have a look to see if I can do just that. It's only updating the phone that I want to use it for tbh =/

Rossco92 said:
Yes, it's the port on the phone that's giving me grief
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So that port works. What about the cable. Have you got any other mini usb devices you could try and plug in?
Just thought you should narrow it down and make sure its the phone, and not the cable/port/something else...
When you say the port doesn't work, what does it do? Do you get the new hardware sound when you plug it in?

christatedavies said:
So that port works. What about the cable. Have you got any other mini usb devices you could try and plug in?
Just thought you should narrow it down and make sure its the phone, and not the cable/port/something else...
When you say the port doesn't work, what does it do? Do you get the new hardware sound when you plug it in?
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Just to clarify (And no offence) I'm almost done my HND in Computer Networking, and I've been repairing computers and servers since about 14. It is the phone which is faulty =/ I really wish it was the cable though. I have tried everything, it is definately the phone.
I have contacted the eBay seller, and he's willing to swap the handset for another, but tbh if I could simply update the ROM with a newer Stock ROM I'd be happy without the USB port.

Fair enough. Was just trying to help. Good luck with the replacement. Better off that way anyway, its a ***** not being able to transfer files with USB.

I doubt it that the device has a defective electronic component. Most probably the wiggling of the USB when attaching/detaching the cable has over time broken the soldering on the PBA. But first control the socket for dirt or bended or incomplete contacts.
If you are not a noob what delicate stuff is concerned, disassemble the device and re-solder all contacts of the USB socket.

[q] usb not recognized

anyone else have this problem?
I have the latest HTC Driver.
When I first got my phone it was perfectly normal until I rooted my phone. I would have to try plugging and unplugging the Stock HTC USB multiple times for my computer to recognize my phone. It is getting pretty annoying. I was wondering if anyone else has this problem as well. (doesnt matter which ROM I use, problem continues.)

P00t said:
anyone else have this problem?
I have the latest HTC Driver.
When I first got my phone it was perfectly normal until I rooted my phone. I would have to try plugging and unplugging the Stock HTC USB multiple times for my computer to recognize my phone. It is getting pretty annoying. I was wondering if anyone else has this problem as well. (doesnt matter which ROM I use, problem continues.)
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You sure it's not the cable ?
Or, perhaps the usb port connector on the phone, or the one you're trying to plug into could have loose/damaged contacts?
Obviously, somethings changed or different. Try to replicate as many of the conditions that you had when it did work, as you can.

Scott_S said:
You sure it's not the cable ?
Or, perhaps the usb port connector on the phone, or the one you're trying to plug into could have loose/damaged contacts?
Obviously, somethings changed or different. Try to replicate as many of the conditions that you had when it did work, as you can.
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i have three HTC phone charger. 2 of them are in perfect condition, brand new, and they both still give me the same problem. maybe, something is wrong with my phone inside?

P00t said:
i have three HTC phone charger. 2 of them are in perfect condition, brand new, and they both still give me the same problem. maybe, something is wrong with my phone inside?
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I'm talking about the cable itself, and maybe that's what you are talking about when you say "htc phone charger."
As far as "something wrong with your phone inside," you perhaps are missing or not understanding what I'm referring to.
Look at your phone up close at the part where you plug it in. Real close. You should see 4 little metal strips... Contacts. I was trying to suggest for you to check if there was a physical issue, loose, bent connector on the cable or on that part of the phone.
Or, on the connector of the port on the computer you were trying to connect it to.
The fact that you have to do it several times for it to recognize, but that it at least DOES eventually recognize it, made me suspect it's something intermittent, like a bad/loose connector, or a cable that has one of the wires inside it broken.
I don't know what other than something having to do with the usb connector on the phone, possibly where it's soldered to the PCB, that would cause it to intermittently give you problems.

phone wont connect to pc

when i plug in my phone to the computer nothing happens. any help?

That's a pretty vague question. Can you flesh it out with a few more details?

frankie51 said:
when i plug in my phone to the computer nothing happens. any help?
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yeah just had this headache of a problem. I was making the situation much more complicated then really needed to be. Long story short, i have about a billion micro usb cables laying around the house. What i didnt know, was, that not all cables are data capable. So when you plug it into the computer, it only charges, instead of giving the option of data transfer. I dont know if this helps you, but i hope so!

You can try a few things.
1) Try another cable
2) Try another computer
- i noticed sometimes windows take a few more seconds to recognise the mass storage
3) My wife's Optimus Black is unable to connect via USB, because it was rooted. If yours is rooted, perhaps you might want to un-root the phone and try.

To anyone with an LG Quantum

Hello everyone,
I have 2 LG Quantum's, and whenever they're plugged in to my PC via USB, if I (even barely) move the micro-USB cable attached to both of the phones, it rapidly disconnects then reconnects to the computer. This has proved problematic when installing XAP's. I find it strange that both of my models do this, and would like to know if anyone else with a Quantum has the same issue? This way I'll know if it's either my USB cable or both of the phones just having a bad port.
Thanks in advance,
6-4.

I have an LG Quantum and the same thing you described happens to me when the USB cable is plugged into my laptop. But when the USB cable is plugged into a wall charger, tapping the cable doesn't disconnect the phone.
I'm using the microUSB cable that AT&T included with the phone, I don't know if that makes a difference...

I've never seen this on my LG Quantum.
Did it ever work properly on either?
It sounds hardware related. Are you always carefule when plugging and unplugging it, so that it is straight.
Do you use the same cable on the same laptop for both?
I know i just leave my cable connected to the laptop all the time.
Could be a bad cable. Try a new one or one from a friend that does not have the problem. Micro USB is on pretty much every phone, except iPhones now.
If it's only a problem for xaps. You could start using the website to install, which will install any app over the air or through WiFi. Or are you sideloading?

I had this happen to my HD7. The root cause was really silly: lint in the USB port (from keeping it in my pocket so much). Turn off the phone, remove the battery, get some good light and a sewing needle (or similar), and gently clean out the USB port. It doesn't have to be perfect, just enough that the little locking nubs on the USB cable can engage. That will let it keep a reliable connection.

I have the LG Quantum and have not seen this at all.

JVH3 said:
If it's only a problem for xaps. You could start using the website to install, which will install any app over the air or through WiFi. Or are you sideloading?
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I thought this was for custom ROM's only? How do I do it?
GoodDayToDie said:
I had this happen to my HD7. The root cause was really silly: lint in the USB port (from keeping it in my pocket so much). Turn off the phone, remove the battery, get some good light and a sewing needle (or similar), and gently clean out the USB port. It doesn't have to be perfect, just enough that the little locking nubs on the USB cable can engage. That will let it keep a reliable connection.
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Click to collapse
This sounds like a possibility. I'll check that out later when I get home. I'm not entirely sure if it always happened, but it seems to me that it did. And re: other user who always has the issue, mine also works fine when plugged in to the wall.

He was talking about sideloading. For installing official apps directly, you can either use the Marketplace website or just use the Marketplace app on the phone. There's no need to use Zune for that, so I'm pretty sure that's not what he meant.

GoodDayToDie said:
He was talking about sideloading. For installing official apps directly, you can either use the Marketplace website or just use the Marketplace app on the phone. There's no need to use Zune for that, so I'm pretty sure that's not what he meant.
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I am talking about side loading. I looked into the ports and found they are clean. Both phones use the same USB cable however I've tested them with others before with the same result.

Well after my microUSB cable was noticeably frayed I have replaced it, and am able to confirm that was the source of my problems.

phone won't connect to windows 7

Hey,
Just bought a (used) One S. Trying to go through the process of root/unlock but hit a snag very early on.
The phone will not connect to my computer. I plug in the cord to the computer, then the other end to the phone. It just keeps connecting and disconnecting. Windows 7 recognised thephone as the One S before d/cing
I have tried front and rear usb ports on my computer. I have tried usb 3 ports, i have tried my usb/esata combo ports. Same damn thing.
I factory reset the phone, no luck. I have installed sdk manager. Phone charges normally. EDIT: Phone currently DOES NOT have SIM card inserted.
Any more info needed? Just ask.

Have you tried a different cable?

Or installing the drivers.

Darknites said:
Or installing the drivers.
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Since he described the error as "constant connect/disconnect" the drivers wont help.
It indicates that something is wrong with the connection between the PC and device, such as faulty cable, faulty USB port etc.

Goatshocker said:
Since he described the error as "constant connect/disconnect" the drivers wont help.
It indicates that something is wrong with the connection between the PC and device, such as faulty cable, faulty USB port etc.
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Oh man think I need some sleep lol.

Darknites said:
Oh man think I need some sleep lol.
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Thanks for your help. Drivers were installed. I guess it turns out the usb port on the phone is a bit finicky. I have to plug the cord and secure it on just the right angle or it will not stay connected. Thanks for all the suggestions!!! Now i have a new problem....BUSYBOX will not install feel free to hop over to that thread if you are feeling EXTRA helpful today

rb420 said:
Thanks for your help. Drivers were installed. I guess it turns out the usb port on the phone is a bit finicky. I have to plug the cord and secure it on just the right angle or it will not stay connected. Thanks for all the suggestions!!! Now i have a new problem....BUSYBOX will not install feel free to hop over to that thread if you are feeling EXTRA helpful today
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Dam how long you had the phone and you busted the port already lol.

Darknites said:
Dam how long you had the phone and you busted the port already lol.
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Like i said, i bought it used. really cheap. now i know why.

rb420 said:
Like i said, i bought it used. really cheap. now i know why.
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Ya didn't see the other thread in till after this one.