Zune cannot detect device [SOLVED] - Windows Phone 7 Q&A, Help & Troubleshooting

I have tried reinstalling Zune, manually selecting drivers from Zune under Update Driver. But no affect.
Something else that I can try to solve this?

Check the USB port & cable first. Try to reboot PC (with power off) and connect handset to the different USB port.

sensboston said:
Check the USB port & cable first. Try to reboot PC (with power off) and connect handset to the different USB port.
Click to expand...
Click to collapse
Tried everything.

Have you tried to restart phone?

I had the same problem last night.
Fixed it by plugging in the USB cable to the actual motherboard. In other words, the back of the PC. Not a USB hub, or the front port USB on most computers, since those are not really connected to the motherboard (it is, but with wires/cables).
Worked perfect after that. I did re-install Zune and reboot my PC several times before I tried that.

Well the USB port is working fine, tested with other devices. Tried restarting the device as well as the PC, no affect.

It's kinda strange. Does your phone appears in the device manager? (you should see "Windows Phone USB Devices -> Windows Phone USB") Also, what the WPConnect.exe says?
P.S. Possibly your phone's USB connector is damaged; also, did you tried another USB cable?

It was detecting with a yellow "!" sign but then I added it manually.
What does these things mean or affect in the advanced settings of the device?
Port setting -> USB Switchng ->
QC Composite
MS Composite

Yellow "!" sign means your device isn't function properly, driver not started.
And I have no idea what are you asking about. Could you post a screenshot?
P.S. BTW, something wrong with your phone's USB connection: socket or cable. Did you tried another cable?

Hey, lamborg, did you resolve the issue? The good manners is (if you don't know that) at least inform people who's tried to help you.

lamborg said:
It was detecting with a yellow "!" sign but then I added it manually.
What does these things mean or affect in the advanced settings of the device?
Port setting -> USB Switchng ->
QC Composite
MS Composite
Click to expand...
Click to collapse
That does affect, go ms composite and just reset phone.

prboss said:
I had the same problem last night.
Fixed it by plugging in the USB cable to the actual motherboard. In other words, the back of the PC. Not a USB hub, or the front port USB on most computers, since those are not really connected to the motherboard (it is, but with wires/cables).
Worked perfect after that. I did re-install Zune and reboot my PC several times before I tried that.
Click to expand...
Click to collapse
This always works for me too. Usually my phone is detected/charges in the PC front ports, but in order for Zune to sync with the phone/Zune HD it must be plugged into directly into the USB ports on the motherboard. I have one of those early USB 3.0 PC chassis' and mobos...and which they usually have to be plugged into a 2.0 port too to sync.

Had the same problem a few days ago, had to uninstall the actual USB hub and reinstall it again on device manager. Actually, I uninstalled all USB ports, but luckily I still have one of those PS/2 mouse to reinstall those ports xD

Well the switching of mode of USB did worked.

sensboston said:
Hey, lamborg, did you resolve the issue? The good manners is (if you don't know that) at least inform people who's tried to help you.
Click to expand...
Click to collapse
Have some patience man.

lamborg said:
Have some patience man.
Click to expand...
Click to collapse
What?!! Are you nuts? You ungrateful clown are going directly to my ignore list! I hope it's only one you, not all members from India...

sensboston said:
What?!! Are you nuts? You ungrateful clown are going directly to my ignore list! I hope it's only one you, not all members from India...
Click to expand...
Click to collapse
Reason.... you got none for saying that.
Perhaps you ate less burgers and fries today and you are here to get mad.
No one gives an eff about your list. Make your list and hit it on your clown face.

Related

active sync screws up my keyboard?

I don't know why, but ever since i got my USB keyboard.
when i plug my phone in to active sync my keyboard and mouse acts up.
it's like it turns it self on and off.
i type or move for 5 seconds then it stops.
it also seems like it seems to be moving between windows?
like and alt-tab kinda thing.
cuz the IE window would got active and unactive.
am i making any sense?
does anyone else have this problem?
thanks!
bump, please help.
Active synce used to work great on PC but now it's acting up.
I recently replaced my KVM switch with a USB one, so i can use my USB keyboard and wireless mouse.
but ever since I did this, when i plug my phone in to active sync my keyboard acts up.
it's like it turns it self on and off.
for example, I'm chatting with someone, i type for 5 seconds then it stops, and i have to click on the window again.
am i making any sense?
does anyone else have this problem?
the PCI usb port has 4 ports, on it, it has an external 4 port USB hub, 1 usb cable that i use to plug my phone in to sync or d/l pics from my camera, and one port for the KVM switch. could it be my USB port is overloaded?
So i decieded to plug my phone into a USB port on the motherboard. the same problem happens!
so does it rule out my PCI usb ports were over loaded?
I also tried just leaving in the KVM and plugging in the phone. the samething happens!
does anyone know what could be causing this? I installed and reinstalled active sync many times.
Please help me!
hmmm !strange behavior,I'm using both a usb Logitech wireless keyboard and a usb cordless Logitech MX 1000 Laser Mouse.I have also got a separate usb cable attached for my phone,which I use very regularly,but have never had any sort of problem.
Although, I have eight usb ports on my PC,I have plugged each to a separate usb port,well as there are some usb ports in your PC which are cable to work as usb2 while are cable only usb1 data transfer.Checkout and try to connect to ports with usb 2 data transfer capable,check if it works.
secondly,disable 'connection through usb' option in the Activesync and connect the phone with the pc via usb cable and check or there's another option in the Activesync to enable connection through network connectivity or something,as I don't have the Activesync installed in my PC at present ,I can't tell you about it at present.
thirdly,which windows are you using ? if you are using winxp than upgrade to sp2 ,it'll upgrade your usb drivers automatically or download usb update drivers from Microsft site and update your usb drivers,hope it'll solve this problem.
Cheers
Thanks, but i don't know how to get active sync to connect thru network?
all the usb ports on my computer are usb 2.0 except for 2.
i tried it on all the usb ports and i get the same results.
thanks in advance.
Ray_jai said:
Thanks, but i don't know how to get active sync to connect thru network?
all the usb ports on my computer are usb 2.0 except for 2.
i tried it on all the usb ports and i get the same results.
thanks in advance.
Click to expand...
Click to collapse
This option enable network connections or somthing is available in the settings option of the Activesync.Right click the small icon in the Task bar of Activesync near the clock icon and you'll get the settings option,check out if this helps,good luck
Thanks, but i found out what caused the problem.
Logitech Set point caused it! are you using setpoint?
I disabled setpoint and now it works fine.
sigh...
Ray_jai said:
Thanks, but i found out what caused the problem.
Logitech Set point caused it! are you using setpoint?
I disabled setpoint and now it works fine.
sigh...
Click to expand...
Click to collapse
Glade you got it worked out,no I'm not using Setpoint,
Cheers

Captivate will not connect to computer

I'm trying to unlock my dads old Captivate, but I need to connect it to the computer to do this. No matter what I do, this phone will not connect or be recognized by the computer. I plug it into the computer and it makes the little beep it makes when you connect, but thats it. No "USB Connected" on the top bar or anything.
I can connect my captivate fine, its just his. I've tried uninstalling and reinstalling drivers and that wont work. Any ideas?
Do you have the drivers installed?
Sent from my SGH-I897
Ye, the drivers are installed. Would it be a driver problem though if my one captivate works, but the other? That sounds like a phone problem to me.
Settings> applications>usb(something or other)> mass storage.
Also make sure usb debugging is enabled...
The froyo settings might be different...the usb options could be in "wireless and network" instead of applications.
studacris said:
Settings> applications>usb(something or other)> mass storage.
Also make sure usb debugging is enabled...
The froyo settings might be different...the usb options could be in "wireless and network" instead of applications.
Click to expand...
Click to collapse
Nope, that doesnt work either. Its like its not even connected. Nothing showing up on my computer, nothing on the phone. The only thing that shows up when you plug it in is the charger icon comes on to let you know its charging.
i would recommend that you try another computer if that doesn't work, restore your phone to factory and if that doesn't work then you have two out of three possibilities that might lol, be seriously i think its not a drivers issue if the other phone is working. It might be a problem with the computer recognizing the port i really cant think of anything else..
Brought To You By:
-SystemErrorOne-
hmmmmmmmmmmmmmmmmmmmm
If it's not connecting to either captivate it's a driver issue. Make sure that USB debugging is on and that under the application usb setting you have it set to ask on connect. Try a different usb port on the pc, or another cable. I had a bad cable a while back that would charge but not connect, it was even the one that came with the phone.
Use a USB port off the back of the computer, coming DIRECTLY off the MB. There have been tons of issues with using remote USB ports. If it's beeping when it connects, it's being seen by the computer. Just that there's a problem with getting the proper info.
I get this problem sometimes too. This is how I solve it. Under USB settings select Samsung Kies and plug the USB cable into your computer and phone. See if your computer recognizes your phone. Mine won't recognize Mass Storage but will Kies. I don't have the program installed so windows will say Drivers Not Successfully Installed. Once you have done that, restart the computer and phone with USB cord unplugged. Once both come back on, switch your phone back to Mass Storage and plug in your USB cable to both the computer and phone and see if it will be detected by your computer. If not I would try a different USB cable. That is what works for me when I have that problem.
Sent from my SGH-I897 using XDA Premium App
Some cappies have issues with generic cables. Make its the original or a high quality one.
Sent from my GT-I9000 using XDA Premium App
Would be a good idea to check if the following
1. Settings- applications- USB settings : make it ask on connection.
2. Change the USB port which you connect

Windows 10 - USB Device Not Recognised - Phone Still Charges (Sometimes)

Hello,
For a while now, my phone when connected to the PC at home, it says USB Device not recognised - however the phone says charging on the screen, so it indicates that it is working somehow (i guess) - most likely it isn't working - the same cable wire works perfectly fine when charging the phone via the wall plug.
Anyone having/had problems like this before? Everything on the PC is up to date. When i connect the phone to the PC at work, i can access the phone memory/pictures etc, the USB cable is not the one i use at home, tried the cable wire on 2 laptops and the phone is still not being recognised. So is the problem with the USB cable wire?
I'll have to check the USB cable wire that is at work (original OP) on my home PC and see if that makes any difference. I'm trying to access the phone via PC and take some screenshots (quite a lot) - Any pointers where i can start debugging?
Android 6.0.1
Cyanogen OS 13.1.2 (bacon)
Battery Status: Not charging (In the status settings)
Thanks
J
Think i've got it working now - well it works for my brothers phone - he had issues getting his phone recognised on the PC.
Following this YouTube video seems to have resolved the problem for him, pretty sure that issue will no longer apply to my phone.
can u give me the direct link ? thx
Azhar_Fahry said:
can u give me the direct link ? thx
Click to expand...
Click to collapse
The link to what? The YouTube video?
Also, looks like the USB cable wire is faulty, so i've ordered a new one and going to check that to see if it picks up the phone on my home PC.
j4v3d said:
The link to what? The YouTube video?
Also, looks like the USB cable wire is faulty, so i've ordered a new one and going to check that to see if it picks up the phone on my home PC.
Click to expand...
Click to collapse
yes , the direct. i thought its my cable , but when i try on other laptop , its working.
Also had some issues with Android and Windows 10 recently. There was always some kind of issue with the MTP driver, so it showed up with an exclamation mark in device manager. Have you tried reinstalling the MTP driver? You can do that by navigating to C:\Windows\INF, right-click wpdmtp.inf and click install.
That's what fixed it for me.
GXGOW said:
Also had some issues with Android and Windows 10 recently. There was always some kind of issue with the MTP driver, so it showed up with an exclamation mark in device manager. Have you tried reinstalling the MTP driver? You can do that by navigating to C:\Windows\INF, right-click wpdmtp.inf and click install.
That's what fixed it for me.
Click to expand...
Click to collapse
Yep, done that. Sorted now. Thank you.

Question Phone no longer being recognized by computer. Not even getting a prompt on phone when plugged in.

As the title states, my phone is no longer being recognized by my computer when I plug it in. I've tried multiple cables, multiple ports on the computer, both ports on the phone, factory resetting the phone, uninstalling and re-installing drivers on my computer, booting to Ubuntu so I wouldn't need to worry about drivers. Nothing has worked. I'm not even getting the USB prompt on my phone when I plug it in. It DOES charge but I'm not able to transfer files, adb or anything. ASUS wants me to send the phone in but I don't want to go who knows how long without my phone, plus I don't think it's right that I have to pay to ship it when it's their phone that is ****ting the bed. Could anyone PLEASE help me? Thanks.
Maximus from the 915 said:
As the title states, my phone is no longer being recognized by my computer when I plug it in. I've tried multiple cables, multiple ports on the computer, both ports on the phone, factory resetting the phone, uninstalling and re-installing drivers on my computer, booting to Ubuntu so I wouldn't need to worry about drivers. Nothing has worked. I'm not even getting the USB prompt on my phone when I plug it in. It DOES charge but I'm not able to transfer files, adb or anything. ASUS wants me to send the phone in but I don't want to go who knows how long without my phone, plus I don't think it's right that I have to pay to ship it when it's their phone that is ****ting the bed. Could anyone PLEASE help me? Thanks.
Click to expand...
Click to collapse
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
GalaxyA325G said:
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
Click to expand...
Click to collapse
Would I still be able to adb using the wifi method? My main issue is trying to remove the old Google Pay app. Which I'm unable to unless it's through adb.
Just an update. I was, in fact, able to run adb commands while connected using wi-fi. Thank you @GalaxyA325G for your input.
GalaxyA325G said:
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
Click to expand...
Click to collapse
i click on tutorials but it link to nothing. im having issues with my Rog 5 with signal getting drop since my last update. my pc doesnt respond to usb and my phone doesn't show any sign of connections to pc at all while being plug.
ZeroKo0 said:
i click on tutorials but it link to nothing. im having issues with my Rog 5 with signal getting drop since my last update. my pc doesnt respond to usb and my phone doesn't show any sign of connections to pc at all while being plug.
Click to expand...
Click to collapse
Not sure what to tell you about your signal dropping, but
is the video I used to finally use adb via WiFi.
Have you tried clearing the adb authorizations (in developer options) with the phone disconnected and then connecting? Sometimes a change can trigger the phone to stop recognizing the computer as allowed without treating it as a new connection.
twistedumbrella said:
Have you tried clearing the adb authorizations (in developer options) with the phone disconnected and then connecting? Sometimes a change can trigger the phone to stop recognizing the computer as allowed without treating it as a new connection.
Click to expand...
Click to collapse
Yeah, I had tried that already as well.
Maximus from the 915 said:
Yeah, I had tried that already as well.
Click to expand...
Click to collapse
Sounds like you're stuck with WiFi or the repair then.

Question S22 ultra samsung dex

My s22 ultra suddenly does not work on dex. Theres no way to access the sd via a pc either.
I was using this exact setup and it worked fabulously.
As far as i know i went to bed one night and it didnt work the next time i went to use dex.
Reboot phone and pc? Is the phone recognised when connected? Try another cable, does it work on a different pc. Do other USB devices connect ok etc etc
i have rebooted both phone and pc. Same cable as when it did work infact the samsung original that came with the s22. My s9+ does not connect. Both phones DO charge via usb c.
I have infact reinstalled my pc and resest my phone to factory trying to fix this.
Still to no avail.
Does it connect to another pc? Usb pc hub might have failed
its a brand new laptop and it does power the phones. and it all did work fine. i can even power my usb c vape through the same port
there is not an alternative machine to test on
actually i just thaught of this, the last night i was using it i had the standard popup on my phone asking to allow dex to run. An ok responce and cancel or not now responce, i dont remember exactly.
Could this have done something if i hit cancel
also could there be something in the pc bios i may have not realized could effect this. Since i was on the same night trying to boot to a usb linux pendrive
When you connect your phone can you access its files on your pc? Is it recognised as drive
Ok so ive even reset the bios to system defaults and tried a regular usb to usb-c and still nothing
raul6 said:
When you connect your phone can you access its files on your pc? Is it recognised as drive
Click to expand...
Click to collapse
nope
Something is wrong with pc usb hub
raul6 said:
Something is wrong with pc usb hub
Click to expand...
Click to collapse
could it have anything to do with the phone usb connection settings. When you plug in a usb otg it normally would give an option for transfer or charge etc on the phones pull down menu and all its doing is saying fast charging
Try phone on another pc
Absolutely everything else works through usb mate.
What else can you access via USB. Drives, devices?
well i can access the standard usb port with an sd card reader. read write and even installed windows off it. So this usb to usb c should work fine.
If it were just the usb c hub blown this would not be the case.
paralaxicon said:
well i can access the standard usb port with an sd card reader. read write and even installed windows off it. So this usb to usb c should work fine.
If it were just the usb c hub blown this would not be the case.
Click to expand...
Click to collapse
im currently trying to see if i can run a lubuntu through usb bootable key and try to access the usb c ports from that.
I have been reading about my laptop and apparently it has a reputation of usb issues. lenovo x1 yoga gen 2 on win 10
Solved. During a bios update it appears the bios setting for thunderbolt usb-c was changed to disabled. As soon as i discovered this and rebooted it worked so if anyone is having issues with this they may want to check there bios settings.
4 days of struggling over. Dang its nice to beat a computer once in a while.
paralaxicon said:
Solved. During a bios update it appears the bios setting for thunderbolt usb-c was changed to disabled. As soon as i discovered this and rebooted it worked so if anyone is having issues with this they may want to check there bios settings.
4 days of struggling over. Dang its nice to beat a computer once in a while.
Click to expand...
Click to collapse
Do you have Link to Windows enabled on your phone? If so, turn it off and try running DeX.

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