Screen fix - HTC Sensation

Can anybody recommend a good UK online site to send my sensation to, in order to get the LCD panel replaced.
I've seen a few but some seem dodgy.
Thank
Sent from my HTC Sensation using XDA

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How much T-Mobile charges to get the screen fixed

I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Click to expand...
Click to collapse
Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....
Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Not a whole new phone, only a refurbished device.
Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
Sent from my HTC Glacier using XDA App
Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
Sent from my HTC Glacier using XDA App
sounds good... let us know about the screen.
The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
Sent from my HTC Glacier using XDA App

Cracked sensation..

I usually don't drop my phone..so I don't put cases on it.. but today I dropped my sensation on to the tile floor..from like 1ft.. and now there is a crack on my phone. On top of the screen near where the notification bar is.
So I was wondering if there is a anyway to fix? Looked up new glass digintizer and it costs 60 bucks and I saw many people having problems after replacing it.
Anyone know where i can get it fixed?
Would it be better if I buy screen and diginizter already pre assembled? Its 100 dollar on eBay.
Any ideas?.
Sent from my Sensation 4g using Tapatalk
Call htc and ask how much they charge
Sent from my HTC Sensation 4G using XDA App

Screen cracked

I just got 2 small questions. Couldn't find any topics about it in the forum.
I cracked my screen of my sensation. The LCD is fine but the digitizer is totally broke.
The local telephone repairman asked 180 euro's for it. He said he won't be able to just replace the digitizer but that he had to replace the lcd too. I found that a bit strange since I can buy a single digitizer for 60 euros online. I'm quite handy with stuff so I could do it myself.
Today I called HTC in the Netherlands to ask what they would ask for it. They said they couldn't give me a price for the repair.
Do any of you know how much it will cost, or at least give me a close indication? Preferably a dutch person because prices may be different in other countries.
And what do you suggest I choose?
Thanks in advance guys!
Bump
Sent from my HTC Sensation XE with Beats Audio using xda premium
Did it crack by it self? Or due to fall? If it was not your mistake, why not ask for warranty?
Sent from my HTC Sensation Z710e using XDA App
It fell when I was taking it out of my pocket when biking to school. So I don't think warranty will help here
Why not just say you dropped it in your house? kitchen floor maybe?
In the UK you could claim accidental damage from household insurance and you'd just have to pay your excess, typically £50
Not that I am advocating such action (telling lies) but it has worked for me in the past ;P
Doesn't work that easily here. You got an idea about the price HTC would ask for replacing the digitizer?
Sent from my HTC Sensation XE with Beats Audio using xda premium
iftikar666 said:
Why not just say you dropped it in your house? kitchen floor maybe?
In the UK you could claim accidental damage from household insurance and you'd just have to pay your excess, typically £50
Not that I am advocating such action (telling lies) but it has worked for me in the past ;P
Click to expand...
Click to collapse
Common sense bro..no need to say things like that here. Its give bad impression tho
Sent from my HTC Sensation Z710e using XDA App
True haha. I know about that kind of stuff. I just need an indication how much it will cost me at the HTC repair.

[Q] Uh oh Spaghettio

Hey Guys
First of all, Hi! Ive had several devices over the years, so Im not new to XDA, but just to this side of them. So i bought a used HTC One S for Tmobile, Loving it, but then the power button started working intermittently, shades of my nexus one, now it doesn't work at all. I have tried taking off the sim cover and pushing the button directly, but it just won't work. So, I am using a shake to unlock app, but what happens if it dies?
Does anybody have any idea how to fix this? Or is this common with this model?
Regards
Trevor
It's a hardware issue. Warranty exchange it.
Sent from my HTC VLE_U using xda premium
I know energy rom has a tweak to let you wake with volume keys.
As far as fixing it, I can't help.
Sent from my HTC VLE_U using xda premium
will they honor the warranty since i bought it used?
If you dont have the receipts they will probably not exchange it =\
The warranty statement says it applies only to the original buyer.
It can be transferred if sold where HTC as consented in writing to the transfer.
(I'm quoting the warranty statement article 1 here, don't ask me what they mean by that)
Sent from my HTC One S using xda premium
Call HTC see what they say. It should be covered under warranty and they don't as if your the original buyer. I'm sure thy will help you out. Normally thy just ask for the serial to see if its still covered. Good luck.
Sent from my HTC One S
T-Mobile USA
stock
Please update this thread if you try to get it replaced under warranty. I purchased mine used, so I'm curious about the warranty.
Sent from my MB525 using Tapatalk 2
They are going to cover it under warranty! but I won't have it for up to 3 weeks....
Sent from my HTC VLE_U using XDA
T-mobile or HTC?
Sent from my HTC One S
T-Mobile USA
stock
6370 said:
T-mobile or HTC?
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
I'd be interested in this too. I know that TMO is really helpful, but not so much so with exchanging handsets. What is HTC Customer Service like? Clearly not terrible...
I got a used hd2 a wile back and the touch screen went out on it. All HTC did was ask for the serial # for warranty varification. and they replaced the front screen for free. All I paid was over night shipping to them. They replaced the screen and shipped my hd2 back to me that same day they got it. One day turn around was awsome. Maybe I got lucky but I was still vary impressed with there service.
Sent from my HTC One S
T-Mobile USA
stock
HTC apparently they don't care about original owner or not...just is it in the warranty period.
Trev
Sent from my HTC VLE_U using XDA
I find HTC has the best dedication to the customer they really honor their relationships
(EXCEPT IN CASES OF GPL COMPLIANCE WHERE THEY ARE NEGLIGENT AND PERPETUAL VIOLATORS THEREOF)
Sent from my HTC One S using xda premium
Moved To Q&A​
Please Post questions in the Q&A section​

[Q] OEM Parts!!

Can anyone once and for all provide links to one or more store that sells genuine HTC parts which they can vouch for? Does that even exist? Preferably a EU store or at least one that ships worldwide at not-so-prohibitive shipping rates.
There are a lot of sites out there and a lot thrown around in these forums but there always seems to be some bad experience with them or some people that are skeptical about the "genuinity" of even the advertised pictures. (I wish there could be an "HTC General" forum with sticky for reliable parts resellers)
In my case I just need a genuine digitizer for my Sensation whose touchscreen I've shattered the hell out off, to the point that some tiny bits are falling off, leaving the LCD exposed
Htc service centre.
Sent from my HTC Sensation Z710e using xda app-developers app
Itsakash said:
Htc service centre.
Sent from my HTC Sensation Z710e using xda app-developers app
Click to expand...
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Sounds about right
But how would I go about contacting/ordering from them? And will I get abused on the product cost in similar proportions as if I sent them the phone for repair?
Thanks

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