I just got 2 small questions. Couldn't find any topics about it in the forum.
I cracked my screen of my sensation. The LCD is fine but the digitizer is totally broke.
The local telephone repairman asked 180 euro's for it. He said he won't be able to just replace the digitizer but that he had to replace the lcd too. I found that a bit strange since I can buy a single digitizer for 60 euros online. I'm quite handy with stuff so I could do it myself.
Today I called HTC in the Netherlands to ask what they would ask for it. They said they couldn't give me a price for the repair.
Do any of you know how much it will cost, or at least give me a close indication? Preferably a dutch person because prices may be different in other countries.
And what do you suggest I choose?
Thanks in advance guys!
Bump
Sent from my HTC Sensation XE with Beats Audio using xda premium
Did it crack by it self? Or due to fall? If it was not your mistake, why not ask for warranty?
Sent from my HTC Sensation Z710e using XDA App
It fell when I was taking it out of my pocket when biking to school. So I don't think warranty will help here
Why not just say you dropped it in your house? kitchen floor maybe?
In the UK you could claim accidental damage from household insurance and you'd just have to pay your excess, typically £50
Not that I am advocating such action (telling lies) but it has worked for me in the past ;P
Doesn't work that easily here. You got an idea about the price HTC would ask for replacing the digitizer?
Sent from my HTC Sensation XE with Beats Audio using xda premium
iftikar666 said:
Why not just say you dropped it in your house? kitchen floor maybe?
In the UK you could claim accidental damage from household insurance and you'd just have to pay your excess, typically £50
Not that I am advocating such action (telling lies) but it has worked for me in the past ;P
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Common sense bro..no need to say things like that here. Its give bad impression tho
Sent from my HTC Sensation Z710e using XDA App
True haha. I know about that kind of stuff. I just need an indication how much it will cost me at the HTC repair.
Related
Okay,so after a super terrible day of bad luck, i was working out about an hour ago with my buddy. my phone was in my hoody pocket and when i went to get on the bench it fell out and the top left part of the digitizer (i think it is called at least) has the common glassy smartphone crack with the ripple effect about 3/4 of an inch into the phone. I have the AT&T approved case for it that i bought with it but that didnt help the 1.5 foot drop. When i bought the phone i made sure i got a warranty plan that would cover accidents. I could have sworn that the guy said it was full coverage. But then i did my research and it turns out that this is the warranty restrictions http://www.wireless.att.com/learn/basics/choosing-features-services/wireless-insurance.jsp and it turns out that it only gives you a deductible and i am a highschool student with no job or allowance and cannot afford to put 200$ into a new phone. Is there any super advanced exaggerated story that i can feed the AT&T customer support to where i get a refurb replacement for free? Its a little immoral but i paid for a complete coverage plan. And phones with cases shouldnt crack from that height. Please help me XDA community.
EDIT: Any suggestions are appreciated.
Does it cover theft/loss??
Sent from my HTC Hero using XDA App
Yes.
Sent from my Liberty using XDA App
Haha nice problem solving.
Sent from my HTC Vision using XDA App
deliriousDroid said:
Haha nice problem solving.
Sent from my HTC Vision using XDA App
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But i still have to pay the deductible... D:
Deductibles are for every smart phones nowadays
Sent from my SGH-T959 using XDA App
okay well i guess im going to have to pay the deductible. But i found out it is only 50 for the aria so im a little happier now.
I dropped my Sensation 2-feet high with it's "Protective case"
And my whole screen shattered.
I didn't get insurance... am I screwed?
EDIT: It still run's perfectly!
You will need to replace the digitizer/screen. You can find them online
¤Violets are red,
Roses are blue,
Wait, what?
I have no idea what I'm saying,
But you lost the game¤
Damn, sorry to see this. I feel your pain. So much for protection. It can be fixed though. Good luck with the repair.
You say it still runs perfectly? Be careful you don't slice your fingertip off! :-(
Sent from my HTC Sensation Z710e using XDA App
meegs said:
You say it still runs perfectly? Be careful you don't slice your fingertip off! :-(
Sent from my HTC Sensation Z710e using XDA App
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To late...
I got a minor cut. it was bleeding, but not that bad.
Guess who's not gonna be playing Angry Birds, for awhile.
Thought that might happen :-(
Sent from my HTC Sensation Z710e using XDA App
Think you need to get a new screen and a good internet guide to screen replacement, is not too difficult on most phones but haven't tried on this one yet so couldn't say for definate
Sent from my HTC Sensation Z710e using XDA App
Ive been in this phone a few times now and compared to other htc phones (Im looking at you HD2) this thing is a DREAM (not a G1) to repair. very simple to open, very easy to seperate the lcd from the digi, nothing really hiding to surprise you.
as long as you take it slow and pay attention to what you're doing you should be fine.
if you get to a point where you think you may damage something do a local search for "CPR Cell Phone Repair" and they can help you out. there's a decent chance there is one in your area, and if not you can always mail it to them
oh man just happend to me about a month ago!!
it is a new phone i had to wait till i get some of the repair shop order it for me online and fix it.
please be advaised dont think it is an easy Job, i really had bad time with the service and i returend the phone for almost 3 times to fix the screen!!!
be aware of the senstive issue that might come up from installing new digitizer/screen
i really advise you to go to the best repair shop in your area or HTC repair center will be better for sure even if it will cost you.
at least you have allot options to repair your phone unlike me, you just need to think about it.
goood luck
meegs said:
Think you need to get a new screen and a good internet guide to screen replacement, is not too difficult on most phones but haven't tried on this one yet so couldn't say for definate
Sent from my HTC Sensation Z710e using XDA App
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i dont advise doing that is not an easy JOB specailly for the lower part of the screen there is a cable and it is diffcult to be connected as the repair man said.
this will lead to a senstive issues regarding the Ring lock and other unresponsive screen issues.
Aww man that's messed up, I have that same case, hopefully my clumsy ass don't drop mine on the ground..
Dammit!!! I cracked my screen tonight.
Am gonna try and get it repaired under warranty but need a little guidance reverting back to stock Vodafone Australia ROM.
So far I have a nandroid copy of my original stock Rom (Gingerbread 2.3.5) and have downloaded the required firmware from Kohr's thread.
What I want to know is: if i restore my stock rom and flash the firmware,
can I then follow viper's thread to get s- on...etc...?
Or do I have to find the stock RUU and install that instead?
Sent from my HTC Sensation XE with Beats Audio using XDA
XdividerX said:
Dammit!!! I cracked my screen tonight.
Am gonna try and get it repaired under warranty but need a little guidance reverting back to stock Vodafone Australia ROM.
So far I have a nandroid copy of my original stock Rom (Gingerbread 2.3.5) and have downloaded the required firmware from Kohr's thread.
What I want to know is: if i restore my stock rom and flash the firmware,
can I then follow viper's thread to get s- on...etc...?
Or do I have to find the stock RUU and install that instead?
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
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Stock RUU will be hard to find, no? (Considering that it's branded)
Please wait for a senior member to guide you though. I'm not absolutely sure about how you can go back to stock.
And how exactly did the screen crack? Gorilla glass is pretty strong! :O
You wont get physical damage fixed under warranty. It's a warranty, not insurance.
Rusty! said:
You wont get physical damage fixed under warranty. It's a warranty, not insurance.
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Sorry.. its insurance I have. I pay $10 extra a month that covers any self damage...
I have a 18 month old that was pretty heavy handed with his toys and my phone..
Sent from my HTC Sensation XE with Beats Audio using XDA
Since this is an insurance issue not a warranty issue tell ins you lost phone NOT STOLEN. This will allow you to keep your phone for spare parts and you won't have to worry about going back to stock. It sucks when you break your phone and they want you to pay a deductible and return your old phone. Keep it easy en if you don't need spare parts someone does
Sent from my SGH-T959V using XDA
You also can fix it yourself if you don't want to do a insurance claim, just a option.
Sent from my HTC Sensation Z710e using xda premium
anoymonos said:
Since this is an insurance issue not a warranty issue tell ins you lost phone NOT STOLEN. This will allow you to keep your phone for spare parts and you won't have to worry about going back to stock. It sucks when you break your phone and they want you to pay a deductible and return your old phone. Keep it easy en if you don't need spare parts someone does
Sent from my SGH-T959V using XDA
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Yeah my only problem with this is that I lost my phone in January and had it replaced through insurance that cost me 260.. I can't afford to pay that again right now and am pretty sure replacing the screen will be cheaper.
Sent from my HTC Sensation XE with Beats Audio using XDA
Dam I could of got two phones for that price with tmobile and ins is only 8 bucks a month for insurance. Ok if you are going to buy a screen I would suggest buying the lcd screen as well they are very delicate. I replaced a digitizer in a G2 and was super careful and still lcd got messed up. At worst you will have an extra lcd screen. My wife ran her sensation over with her car looked horrible but was still fully functional. Don't know how bad your cracked is but maybe you can just deal with the cracked until your next upgrade
Sent from my SGH-T959V using XDA
Rusty! said:
You wont get physical damage fixed under warranty. It's a warranty, not insurance.
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Click to collapse
I dropped my XE and cracked the USB-input and it went under warranty
The crack is on the top right corner and the phone is still functional.. but I don't know of I can hold out till my upgrade in 6 months!! It's already annoying me..hmmm.. what to do?
Sent from my HTC Sensation XE with Beats Audio using XDA
maybe give it a go at replacing it yourself. Espically if its really bothering you, if you feel comfortable doing things like that. If you don't feel comfortable changing it yourself, for sure use
Insurance to fix it! Hope this helps . Good luck either way! Hope you get it fixed soon.
Sent from my HTC Sensation Z710e using xda premium
I got this last friday and dropped it on saturday. I found out that this was a slippery phone after i got it. Everything works fine on the phone, there are no problems at all except the fact that theres a big crack on the side(refer to pics attached). I have insurance, but you still have to pay the $130 deductible. So i was wondering if it's worth it to return it and get a new one from asurion?
View attachment 1536610
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If you can afford it, and wish to replwce it then go for it, just think if you do drop it again. That screens going to fall apart.
Sent from my HTC One S using xda app-developers app
Its just the digitiser man, $30 part. You can fix it yourself if you're willing. The actual LCD is fine.
Sent from my Sensation XE-Maniac
Dredead said:
Its just the digitiser man, $30 part. You can fix it yourself if you're willing. The actual LCD is fine.
Sent from my Sensation XE-Maniac
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How hard is it to replace the digitizer? I've taken my old phones apart to replace speakers and other smaller things. But never replacing the digitizer.
It's glued to actual screen right?
I have a couple annoying scratches, which is the only reason why I would sell my phone.
Sent from my HTC VLE_U using xda premium
I'd just get the replacement from the insurance company. That way you avoid all hassle of looking up how to videos and who knows maybe get the Black edition one.
Sent from my HTC One S
sranimo said:
I'd just get the replacement from the insurance company. That way you avoid all hassle of looking up how to videos and who knows maybe get the Black edition one.
Sent from my HTC One S
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I paid out right for my phone, and I'm in a prepaid plan. So no insurance.
I know how to replace the entire unit, but a couple of scratches isn't worth $130. It is worth $30 however.
I was going to buy a black tmous back plate to replace also.
Sent from my HTC One S Special Edition using xda premium
Can anyone once and for all provide links to one or more store that sells genuine HTC parts which they can vouch for? Does that even exist? Preferably a EU store or at least one that ships worldwide at not-so-prohibitive shipping rates.
There are a lot of sites out there and a lot thrown around in these forums but there always seems to be some bad experience with them or some people that are skeptical about the "genuinity" of even the advertised pictures. (I wish there could be an "HTC General" forum with sticky for reliable parts resellers)
In my case I just need a genuine digitizer for my Sensation whose touchscreen I've shattered the hell out off, to the point that some tiny bits are falling off, leaving the LCD exposed
Htc service centre.
Sent from my HTC Sensation Z710e using xda app-developers app
Itsakash said:
Htc service centre.
Sent from my HTC Sensation Z710e using xda app-developers app
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Sounds about right
But how would I go about contacting/ordering from them? And will I get abused on the product cost in similar proportions as if I sent them the phone for repair?
Thanks