[Q] no sound starting from second call - Nexus S Q&A, Help & Troubleshooting

Hi all. I am not new here and most of the time I spent here is reading rather than posting.
Recently, I’ve change mobile carrier from 3HK to NWMobile, I found a weird thing happened in my Nexus S i9020A which is bought in Canada last year.
Before changing the carrier, the phone works flawlessly. After changing the carrier, the first call is perfect but in the subsequent calls, both the recipient and me cannot hear each other. The only way to solve the problem is to restart the phone. It’s not a good idea to restart it after every call. I have searched and read many posts here and found some of the users here also faced the same issue:
http://forum.xda-developers.com/showthread.php?t=1536487&highlight=sound
http://forum.xda-developers.com/showthread.php?t=1356231&highlight=voice
http://forum.xda-developers.com/showthread.php?t=1494930&highlight=voice
However, nobody post a solution so far.
I did a little bit research. The device has quad-band GSM and therefore there shouldn’t be any problems with 2G network in HK. Concerning 3G, all carriers here use UMTS 2100 and this is supported by i9020A. I can access to data under 3G.
If this is radio related, why can I have the first call without any issue? Any ideas or solution will be highly appreciation.
Ps. My phone has never rooted nor unlocked bootloader, running stock 2.3.6

I have same problem with you. I'm try to update to 4.0.4 but still problem.
Sometime my phone working good but now it's still problem.

Related

Current MyTouch 1.0 Radio Revision?

A friend of mine has having trouble connecting to 3g at all for the last week or so. She's running CM 4.2.15.1, hasn't had any network issues prior to this. Tmo hasn't been a whole lot of help, and I figured once they realize its rooted, they'll probably even less so.
So, what is the current radio version? Later than 2.22.19.26I? Where could I find it?
I'm running 2.22 on my MyTouch 3G Limited Edition. I used to have a Mytouch 3G 1.0... I actually don't have it any more because I bricked it by doing what you're asking to do. I also tried to find the radio for the same reason, except it turned out it was t-mobile's fault not my phone (as I experienced the same problems on my fender, til they caught it).
I am also having this issue! It started a few days ago for me. I cannot hold a 3G connection, but 2G and G seem to work. I've since tried numerous ROMs, wipes, and formats including my SD card yet nothing seems to help.
Any thoughts?
I've had this problem before. For me, it's been accompanied by erratic behavior of SMSing, too. Once it was even an outright inability to connect to the cell network at all.
If that's the case and you call up T-Mo and complain, often they'll give you a credit for a new SIM card, and you can pick it up at a store.
Interesting... So you believe it to be the SIM card and not anything firmware/software/network related? Any idea what could have caused something like this?

[i9020a] with german T-Mobile Network

Hello all,
I have a Nexus S GT-I9020A which was bought in Canada and want to use in Germany with the German T-Mobile network.
My problem:
After turning the phone on, sound is completely garbled on the first call I make and just silent on subsequent calls. The phone on other side still rings, but nothing gets through in either direction. Rebooting then gets me exactly one more garbled call.
Now, I know that this device doesnt support the T-Mobile/us frequency bands, see this wiki entry. In Germany, however, it appears that T-Mobile uses the UMTS 1900/2100 bands which should work fine with the 9020a. (see this (Wikipedia article). Furthermore I observed that the 3G data connection works fine and switching to "2G only" mode make no difference. The cell reception status bars show a strong signal. Im therefore sceptic that the problem is simply caused by frequency band compatibilty issues.
I am currently on the newest Gingerbread Stock Rom. Also tried Cyanogenmod 9 Alpha, with no difference.
Does anyone have an idea what might cause this issue and how it can possibly be resolved?
Thanks a lot in advance!
Ok, since nobody else seemed to know what I was talking about, it might be helpful to say how I solved the problem: by flashing another radio ROM.
I had been running the default, stock, UCKJ1 radio version which came with Ice Cream Sandwich. After having a look at this Radio-ROM Thread, I installed XXKF1 which is supposed to work for the i9020T hardware as well as for my i9020a.
After flashing this radio, all my problems were gone.

[Q] OPO won't receive calls or SMS when on wifi

Having some issues with receiving calls and SMS on my OPO when connected to my home wifi router, I have searched forums and official OPO forums bit have had no luck finding a solution.
Im from the UK and use virgin mobile (uses the EE network), router is the virgin superhub if that makes a difference
Problem seems to have been happening since I got the phone (begining of Dec 14) but I only became aware of it around new year, girlfriend has an OPO also and does NOT have this issues.
Phone is the global model running stock cyanogen 44, android version 4.4.4
Any help would be appreciated, struggling with this one
Thanks
alexleeds88 said:
Having some issues with receiving calls and SMS on my OPO when connected to my home wifi router, I have searched forums and official OPO forums bit have had no luck finding a solution.
Im from the UK and use virgin mobile (uses the EE network), router is the virgin superhub if that makes a difference
Problem seems to have been happening since I got the phone (begining of Dec 14) but I only became aware of it around new year, girlfriend has an OPO also and does NOT have this issues.
Phone is the global model running stock cyanogen 44, android version 4.4.4
Any help would be appreciated, struggling with this one
Thanks
Click to expand...
Click to collapse
This has been an off and on again issue for many devices since 4.3 was released. I did a google search and Nexus 5 was plagued by this. There's a long thread on the google support forum, with several OPO posts. The thread is more than a year old, and no root cause has yet been discovered. There appears to be no rhyme nor reason regarding who gets it and who doesn't. I have had this happen intermittently, and a reboot usually solves it. For those who suffer this chronically, the only work around seems to be to keep the phone on 3G preferred. Don't let it connect to LTE.
cam30era said:
This has been an off and on again issue for many devices since 4.3 was released. I did a google search and Nexus 5 was plagued by this. There's a long thread on the google support forum, with several OPO posts. The thread is more than a year old, and no root cause has yet been discovered. There appears to be no rhyme nor reason regarding who gets it and who doesn't. I have had this happen intermittently, and a reboot usually solves it. For those who suffer this chronically, the only work around seems to be to keep the phone on 3G preferred. Don't let it connect to LTE.
Click to expand...
Click to collapse
Yea I found some people talking about the issue on other devices, seems really weird, and yea I did change the preferred network setting to 3g (was previously set as 4g which my network doesn't provide me with) and it worked for a while, however seemed to start again recently, will search for those threads and have a read, thanks for the help
Any other info from people with this issue would be helpful too,
Is it possible that changing my routers broadcast channel would make a difference, could it interfere with the radio?
Thanks again
Still having this issue, yesterday I reflashed stock cyanogen 44 via fastboot method and problem is even worse now, the issue seemed to be every now and again but seems to happen every time now
No longer receiving calls when connected to 3g and WiFi either, only workaround seems to be if I switch to 2g mobile services and I'm still able to receive calls on WiFi
Is there an easy way to make my phone auto switch to 2g on WiFi (closest iv found is disabling mobile data on WiFi)
Thanks, hope anyone has some more info on this
Edit; found a workaround by using g cyanogen profiles to downgrade to 2g on my home networks, but still looking for info on a perm solution, thanks
I´m having the same issue with Wifi turn on, I cannot make or receive calls.
Let me know if you find a solution.
Intermitent issues receiving calls on OnePlus One when in WiFi
I'm also having this intermittent (Not always!) problem of not receiving calls in my OnePlus One when connected to WiFi. This started to happen after a regular upgrade to Android 5.0.2 (Cyanogen OS 12.0-YNG1TAS17L).
I found the solution in forums.oneplus.net. Just search for: virgin-mobile-uk-no-incoming-calls-with-wi-fi-enabled-and-3g-lte in Google and you will find the link. Go to page 3 on this posting.
The issue is related to the fact that calls fail while in WiFi and LTE. Create at least two System Profiles (Settings -> System Profiles). One to change the "Preferred network type" to 2G when connected to any of your WiFI networks, and another that changes the "Preferred network type" to 2G/3G/LTE when disconnecting from any of your WiFI networks.

OnePlus One giffgaff/O2 POOR RECEPTION/ NO SERVICE

Hi,
I have recently purchased a used OnePlus One 16GB Unlocked phone from CEX, and it looks and performs great. However, upon trying my SIM it shows No Service/emergency calls only.
Ironically enough emergency calls arent possible either. I'm with giffgaff, (O2's network) and it would not make/receive calls where I live (West-London). Tried a Lebara sim too, same results.
IMEI number is fine, checked with CheckMend. Faffed about with APN settings, manually connecting to the network, but while I'm home it could hardly find O2's network and even then it shows no service. (usually finds EE and Vodafone but I haven't got those sims.)
Took it to work today and it seems to be working "fine" at work. What I mean by "fine" is that I can make/receive calls, watch HD youtube videos no problem, but download speed from various websites and from the play store would be about 20kb/s and connection would drop every now and then. Switching between 3G and 4G makes no difference whatsoever. Also tried the *#*#4636 options but if I switch preferred modes it doesn't save, it defaults to whatever it wants to upon reboot.
It improves outside of work and it's pretty usable, but it drops just before I get home. This area does have bad O2 coverage but with my old Samsung Galaxy S2 and sh*tty Sony Xperia E1 I always get a decent signal even at home.
So originally when I thought it had a dead antenna, I thought I would return and get a replacement, but upon googling around I found that OnePlus is at war with O2s network on some devices, so I might have the same issue. Flashing isn't really an option as I've never done it and even though I'm within 30 days I don't think I should brick it.
At this point if I get a replacement I might have the same issue, if I change networks I might have the same issue. I have a hard time convincing anyone at work to lend me their sims for a day.
Any advice would be appreciated. :fingers-crossed:
OS: Cyanogen 13.1.2. ZNH2KAS3P0-bacon
Elderberry 5
neverhangover said:
Hi,
I have recently purchased a used OnePlus One 16GB Unlocked phone from CEX, and it looks and performs great. However, upon trying my SIM it shows No Service/emergency calls only.
Ironically enough emergency calls arent possible either. I'm with giffgaff, (O2's network) and it would not make/receive calls where I live (West-London). Tried a Lebara sim too, same results.
IMEI number is fine, checked with CheckMend. Faffed about with APN settings, manually connecting to the network, but while I'm home it could hardly find O2's network and even then it shows no service. (usually finds EE and Vodafone but I haven't got those sims.)
Took it to work today and it seems to be working "fine" at work. What I mean by "fine" is that I can make/receive calls, watch HD youtube videos no problem, but download speed from various websites and from the play store would be about 20kb/s and connection would drop every now and then. Switching between 3G and 4G makes no difference whatsoever. Also tried the *#*#4636 options but if I switch preferred modes it doesn't save, it defaults to whatever it wants to upon reboot.
It improves outside of work and it's pretty usable, but it drops just before I get home. This area does have bad O2 coverage but with my old Samsung Galaxy S2 and sh*tty Sony Xperia E1 I always get a decent signal even at home.
So originally when I thought it had a dead antenna, I thought I would return and get a replacement, but upon googling around I found that OnePlus is at war with O2s network on some devices, so I might have the same issue. Flashing isn't really an option as I've never done it and even though I'm within 30 days I don't think I should brick it.
At this point if I get a replacement I might have the same issue, if I change networks I might have the same issue. I have a hard time convincing anyone at work to lend me their sims for a day.
Any advice would be appreciated. :fingers-crossed:
OS: Cyanogen 13.1.2. ZNH2KAS3P0-bacon
Elderberry 5
Click to expand...
Click to collapse
Could be band issue,but as you say it works on work(outside home) then for sure the sim is compatible with OPO bands.
This issue can be fixed by changing firmware of the device.
I know it would be seem hard at first but it's worth the work.Flashing firmware can greatly increase your signal strength and likely to cop out any issues with data and calls.
But first you need to flash Custom Recovery Twrp and before that you need to unlock the bootloader of your device.
To start with,
https://forum.xda-developers.com/showthread.php?t=2788632
You don't need to do the root section,just the bootloader unlocking then flashing Twrp.Its easy.
https://forum.xda-developers.com/oneplus-one/general/firmware-modem-oneplus-one-lollipop-t3300907
Here's a firmware compilation thread just try them and use the one which suits your carrier the best.
Good luck

Not able to make/receive calls when connected to LTE - UK EE network.

Network provider is EE UK.
Sorry for the long post​
I’ve had the 1+ since 2014 now, I am rooted and have used various Android 7 and 8 (recently) roms on the device until recently (probably 7 months ago) my 1+ started playing up. I would not get any signal whilst at work; although the building I work is generally poor with mobile signal however I use to get just enough signals to receive a call.
About 7+ months ago this started fading and I would get 0 bars, at first I thought it’s a modem issue so I tried all the different modems and made notes on which one was the best but in the end none of them helped with the situation. I then did what most people do and googled the issue and found that there are lots of other people with similar issue with the oneplus one not working on LTE, many suggested to make sure I visit the engineering menu *#*#4636*#*# and change the connection to LTE/GSM Auto (PRL), however this was already set and yet it was not making any difference. The main issue was not being able to make or receive calls when the device is connected to LTE.
On the odd occasion I was able to make/receive all on LTE when leaving the building but it would be not stable, at times I would get a call but people could not hear me, then sometime I would dial out and the screen would be stuck at “dialing” and nothing would happen. Then I would try few times and it may work or not work at all. So I switched to GSM only (via the secret menu) and the phone would work perfectly, no issues calling out at my work desk or outside and getting all calls without any issues. The issue with this was that on a reboot the settings would go back to LTE/GSM so it was a constant change. On top not being able to use 4G Data speeds was making life harder.
Even when selecting 3G in network settings the phone would not switch to 3G only. I also tried different network provides like 3 UK, Vodafone but still the same issue.
I’ve now come to a conclusion that this is something software related (perhaps?) as the device is failing to switch to 3G when making/receiving calls. When I check the secret menu I see that DATA and VOICE connection is LTE. Now I know this device does not support VoLTE so I thought it would always first aim to connect to 3G signal?? NO?
As a result i’ve moved to Pixel 2 device because I tried everything from different roms to modems, going back to kitkat, CM12.1 and 13 as well as Oxygen OS but was still getting the same problem.
I’ve also come across posts (on google) that people with different oneplus device are suffering from this so not sure if something has been switched on/off on my phone when flashing different roms to have caused this issue or is this a hardware problem?
I’ve spent numerous hours trying different things suggested by many on google but haven’t got anywhere. I have given up trying to get to the bottom of this.
If anyone is out there who have had this issue and have found a solution please let me know, I still very much like the oneplus but with this issue it’s hard to use the device.
Thank you for reading…..
v1ks said:
Network provider is EE UK.
Sorry for the long post​
I’ve had the 1+ since 2014 now, I am rooted and have used various Android 7 and 8 (recently) roms on the device until recently (probably 7 months ago) my 1+ started playing up. I would not get any signal whilst at work; although the building I work is generally poor with mobile signal however I use to get just enough signals to receive a call.
About 7+ months ago this started fading and I would get 0 bars, at first I thought it’s a modem issue so I tried all the different modems and made notes on which one was the best but in the end none of them helped with the situation. I then did what most people do and googled the issue and found that there are lots of other people with similar issue with the oneplus one not working on LTE, many suggested to make sure I visit the engineering menu *#*#4636*#*# and change the connection to LTE/GSM Auto (PRL), however this was already set and yet it was not making any difference. The main issue was not being able to make or receive calls when the device is connected to LTE.
On the odd occasion I was able to make/receive all on LTE when leaving the building but it would be not stable, at times I would get a call but people could not hear me, then sometime I would dial out and the screen would be stuck at “dialing” and nothing would happen. Then I would try few times and it may work or not work at all. So I switched to GSM only (via the secret menu) and the phone would work perfectly, no issues calling out at my work desk or outside and getting all calls without any issues. The issue with this was that on a reboot the settings would go back to LTE/GSM so it was a constant change. On top not being able to use 4G Data speeds was making life harder.
Even when selecting 3G in network settings the phone would not switch to 3G only. I also tried different network provides like 3 UK, Vodafone but still the same issue.
I’ve now come to a conclusion that this is something software related (perhaps?) as the device is failing to switch to 3G when making/receiving calls. When I check the secret menu I see that DATA and VOICE connection is LTE. Now I know this device does not support VoLTE so I thought it would always first aim to connect to 3G signal?? NO?
As a result i’ve moved to Pixel 2 device because I tried everything from different roms to modems, going back to kitkat, CM12.1 and 13 as well as Oxygen OS but was still getting the same problem.
I’ve also come across posts (on google) that people with different oneplus device are suffering from this so not sure if something has been switched on/off on my phone when flashing different roms to have caused this issue or is this a hardware problem?
I’ve spent numerous hours trying different things suggested by many on google but haven’t got anywhere. I have given up trying to get to the bottom of this.
If anyone is out there who have had this issue and have found a solution please let me know, I still very much like the oneplus but with this issue it’s hard to use the device.
Thank you for reading…..
Click to expand...
Click to collapse
I can relate to you. have similar issue and also tried most of the things you have done. don't know what to do. if you have found something, then reply.
I think I have the same issue here in Italy too.
I tried all modems in the list and downgraded to kitkat but with no luck.
same issue reproduced on lineage os 16.0 India /Airtel
nik012003 said:
I think I have the same issue here in Italy too.
I tried all modems in the list and downgraded to kitkat but with no luck.
Click to expand...
Click to collapse
No calls incoming/outgoing over LTE network lineage os 16.0, when changed to 2G network calls works just fine
while LTE no issues with Data connectivity .
any luck for anyone.
Thanks
I don't have the phone anymore (in fact, the same issue made me get a new phone), but maybe try updating the modem?

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