Database Info

No 4G since the update

I applied the update late Friday night and have not been able to get a 4G signal since. I'm normally in a strong 4G area and had not had any problems like this in the past except for the nationwide outage of course.
I've tried battery pulls, toggling LTE off and on and even did a factory reset. I then talked to tech support and they did a few things on their end that were unsuccessful. They then told me to get a new SIM card but once again, no luck.
Tech support is at a loss to explain what is going on and has escalated it to the higher level of support. It can take up to a week for them to get to a ticket so I guess I'm SOL until they take a look at it.
Anybody else having 4G problems since the update?

I haven't applied the update but have been stuck in 1X all day as well. I also pulled the battery, switched back and forth on Rev A, and toggled LTE. Nothing. Was going to revert back to a saved ROM next. My wife's phone happily receives 3G.

Did the update Friday night and 4G is as strong as ever.
Sent from my Verizon 4GLTE HTC THUNDERBOLT

My 4g is also working. What is weird is when I loaded a ROM I lost all signal. I loaded another Rom and nothing. I had to load radio file in hboot and I was back in business.

yea in such circumstances I had reflashed the radio and it works just fine, give it a shot

Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.

Yeah I got mess up too with the new update. Had to get a new simcard today and it work ok.

4G working just fine for me also

jmz768 said:
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Click to expand...
Click to collapse
glad you got it worked out. I would have reflashed just the radio to try and fix it.

Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.

I should add that I wasn't rooted.

What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.

I have had trouble for the last two days getting 4G, never had a problem before.
Orange County, CA area.
BAMF remix 1.8.6 w/2.5 radio.

Dyerseve3160 said:
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
Click to expand...
Click to collapse
don't think anyone else is having problems. Might be network issues in your area. Just flashed gingertheory 5.0 yesterday with the new stock 2.0 radio from the update and no problems.

I am having the same issues 4g is gone and only stuck on 1x

Make sure you check your sim and battery cover.
Sent from my ADR6400L using XDA Premium App

kuwlness said:
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
Click to expand...
Click to collapse
You dont need to pull out the sim card, pulling the battery is good enough. All it does is update the PRL.

nrfitchett4 said:
Make sure you check your sim and battery cover.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Yeah just tried battery pull etc.. no luck uggh thnx though
Sent from my ADR6400L using XDA App

I'm also off 4g since update... They are sending new sim card hope it works... OTA went w/o hitch... But no 4g... Would modem reset help?
Sent from my ADR6400L using XDA App

I'm in the same boat.... I used to get 3-4 bars of 4G service at my home, now after the update I barely get 1 bar of 3G service. I have to force the phone to lock onto 4G by choosing LTE only.
Sent from my ADR6400L using Tapatalk

Need help from Bell Sensation user!!

Hey guys!
I S-OFFed a new Sensation and got to flashing ROMs after a lot of difficulty. Cleared the SIM Lock and then noticed that I can't get anything outside of GSM. No Edge or 3G.
I just need to know which Radio, Baseband and RIL you guys are using? I've got Virtuous Inquisition and have used their recommended radio. I've made sure the appropriate RIL files are flashed and have probably tried about 15 radios... I'm really lost here and have been beating my brains over it for almost 24 hours now.
If someone could help me ASAP I would greatly appreciate it. I'm not a rich man (especially considering that this is a full out purchased device... wife BROKE her beautiful Atrix that I rooted and had CM7 on ) but I'll throw some cash down to buy you a beer lol
Thanks, guys! I'll keep searching in the meanwhile. Wife is in school and working so it's really tough not being able to stay in touch especially with the kids needing looking after. Cheers!

Do you have your service providers APN added to the phone?
I use Virtuous Inquisition and it automatically deleted all APN's I had for Fido so I had to readd the Fido APN for data and the Fido MMS APN.

I'm on virgin Canada, wich is Bell. I'm using the 3.3.0 firmware, and associated radio -11.69.3504.00U_11.22.3504.07_M. I've never had to flash a different ril. Are you sure you have the proper son as above poster asked? Strange problem I've flashed every radio and Rom out there and never had a problem. If you need apn settings let me know and ill post for you.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk

eliteone said:
I'm on virgin Canada, wich is Bell. I'm using the 3.3.0 firmware, and associated radio -11.69.3504.00U_11.22.3504.07_M. I've never had to flash a different ril. Are you sure you have the proper son as above poster asked? Strange problem I've flashed every radio and Rom out there and never had a problem. If you need apn settings let me know and ill post for you.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
Click to expand...
Click to collapse
Thanks, man. Definitely have the right APN settings. Tried with my SIM card as well and even went as far as trying to switch bands and tons of other things.
I'm going to try flashing this firmware and radio and I'll make sure it's got the corresponding RIL. May try another non-ICS ROM just to be on the safe side. Thanks, fellas.

WiFi won't disconnect

My TMO One S wont disconnect from whatever wifi network it was connected to. I left my house and drove miles away and it shows still connected yet its obviously not and data doesn't work via the cell tower unless you turn off WiFi completely.

I have the same problem. I talked to tech support at t-mobile and they talked to HTC they had me switch out the phone. That didn't fix the problem. I can say when I wipe the phone the wifi seems to work, but after I install everything and wait a day it stops. I do like the phone and am thinking it is one of my app causing this problem. I bought a second one s for my yesterday I will see if her setup does this as well.
Sent from my HTC One S

Same issue here. I have left the house and been 15 minutes down the road and my wifi still shows as being connected to my home network. It does not do this all the time, maybe half the time. I can get it to connect to the cell network by toggling airplane mode on and then off.

I have worked out using a wifi analyzer that the wifi seem to lock up when the signal drops off, If I toggle the wifi on and off everything comes back just fine. The phone starts to find wifi signals again. I guess I am going to start uninstalling apps one at a time to try to find out witch one it is but I have over 60 so this is going to take a lot of time. I hope my wife's new phone doesn't have the problem that would make things easier to track down.

I had this problem. Do a factory reset. That'll sort it.
Sent from my HTC One S using XDA

Did a factory reset worked for a day and then started to do it again.

It is a known bug.
Hopefully will be sorted out by the 1.78 firmware update or a later one.

How do you know this is a know bug. This is the first post that I have seen on it on the web not just this site, and t-mobile and HTC said they have not seen it before, I know that could and most likely is BS, but all the same where did you get your info.

Supertech30 said:
How do you know this is a know bug. This is the first post that I have seen on it on the web not just this site, and t-mobile and HTC said they have not seen it before, I know that could and most likely is BS, but all the same where did you get your info.
Click to expand...
Click to collapse
I wrote about that to hex Europe and they confirm it to be bug.
Actually, I'm note running the 1.78 firmware with the newest radio and if I'm not mistaken, the issue isn't here...
Sent from my HTC One S using XDA

I am seeing this problem more frequently now. At my office the H1S is on Wifi all day pretty much, then I drive home which is a few miles, and it stills shows connected. Which is annoying as this means the 3G connection is not enabled.

Same here... Also not always and also it didn't happen first day to have phone, but after some days of usage...
I still haven't received the OTA (mine is Orange Spain branded)... Let's hope this has been solved.
Thanks all for letting me not filing alone... XD
bye!

I have noticed the same thing. It's probably a firmware issue as so many people are having it.
Any word on when the update will be rolled out?

Badmiker said:
I have noticed the same thing. It's probably a firmware issue as so many people are having it.
Any word on when the update will be rolled out?
Click to expand...
Click to collapse
For EU unbranded phone it's already out - which phone do you have? EU branded/unbranded/TMO?

orenfl said:
For EU unbranded phone it's already out - which phone do you have? EU branded/unbranded/TMO?
Click to expand...
Click to collapse
Is it an OTA update? I haven't had it yet.
Unbranded in the UK.
Sent from my HTC One S using Tapatalk 2

cookpass said:
Is it an OTA update? I haven't had it yet.
Unbranded in the UK.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
try checking by yourself:
Settings-> about-> software updates-> check now
Sent from my HTC One S using XDA

My SIM free H1S does says there is no update available. I am in the UK.

pzboyz said:
My SIM free H1S does says there is no update available. I am in the UK.
Click to expand...
Click to collapse
And your software is 1.XX.401.2?
If so, what is your XX?
The one I got with my phone when purchased was 53 and now after the OTA it's 78.

orenfl said:
The one I got with my phone when purchased was 53 and now after the OTA it's 78.
Click to expand...
Click to collapse
I purchased the H1S via Amazon as soon as it was launched, it is currently on the same software version you started with too, so it is on 1.53.401.2.

orenfl said:
try checking by yourself:
Settings-> about-> software updates-> check now
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
I did that, that's why I asked
Cheers though.
And its a 53.
Sent from my HTC One S using Tapatalk 2

I have noticed that after my phone is hooked to the wifi for a few minutes it seem to stop scanning for other networks. I am going to try a WIFI manger and see if that helps. I hate having to turn off and on the wifi after I leave my house.

SIM problem on my One XL (LTE)

Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.

Yes sir that would be a common issue among the hox .

plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
When you say "XL," so you mean an imported XL from Asia? Rogers? AT&T? The AT&T's the one having some radio issues. I don't think the Rogers' is. And if you imported yours there could be a number of reasons you're having connectivity issues.

@barryH_GEG: I live in Hong Kong and the One XL has the right bands for 4G and HSPA+.
@tyshemi: is there a software fix to this or is returning it the only option?

plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
Gentlemen,
What the h.. is with this phone? I got it as well last Friday and I have exactly the same problem - it loses all mobile connectivity and only emergency calls can be done .. for which a SIM card won't be needed. It doesn't look like a software pronlem to me, it looks more like a hardware problem! I've seen this behavior immediately after I received the phone and I immediately went with the phone in a Vodafone shop. The guy did not look surprise at all. He took out the micro SIM for couple of times and after wards it worked OK. I went home and after couple oh hours it happened again!!!
@ HTC developers:
Gentlemen, are you joking with this device? What's going on in the testing team?
Indeed it is a LTE phone - and it is known already that there are lots of problems with the 4G software, but the SIM card not to be seen by the mobile? How could this be possible???
Please do something about this!
I will send back this device immediately!
Cheers

I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium

In Australia, we have this issue on our 32GB One XL. Apparently it's a particular version of micro SIM. One specific version has this issue, the other doest.
I've seen it happen a couple of times on mine since I got it. If it happens again, I'm going to put some very thing pieces of paper under the sim card to make it marginally thicker and press firmer against the contacts when it's inserted.

plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
by all mobile connectively u mean wifi too?
i have this problem too.dont lose wife though..and i am not sure its hardware or system fault.... since i failed to notice it when i was using stock.. so i having feeling its something after rooting
so i reverted to stock .. and haven't got any troubles yet.. hopefully it doesnt come back .. i have been using it heavily too
Edit: never mind it dropped signal twice already now

dkirchik said:
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Hi guys,
Just to give you an update about my HTC ONE XL. Unfortunately, I have only bad news about it !
I went yesterday to Vodafone shop and they changed the micro SIM card. They gave me a different one - also a brand new one, and I have the same problem, the phone loses the connection with the SIM card. Since yesterday it happened already twice! I've seen some discussions here about the WiFi. Just to mention that in my case the Wifi can be used, only the network is gone and stays gone until I restart the phone.
HTC ONE X also loses the connection with the SIM?
My micro SIM card does not have a 4G subscription anyway..
Cheers

Try putting tape on the plastic side of the microSIM to see if maybe you can get a more solid connection?

My One XL would keep loosing reception and saying "no sim" even though it was clearly working. I deactivated my SIM pin and it seems to have stopped dropping out and saying "no sim" Give it a try.

I have One XL and I have no sim issues, it could be the piece that you use. As for the signal drop, it does happen to me sometime, and I think it tries to connect at LTE then goes back 3G. Try to force 3G only then try.
Setting on network menu could help too. Try *#*#4636#*#*
Sent from my HTC One XL using Tapatalk 2

Been having the same issue and found it in the logs. Not sure if other people are seeing the same thing though. Post with info.

Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers

This happened to me and updating radios to 1.88 or higher fixed it. did not work well with 1.85 radio. Radios dont come with custom roms. They have to be installed separately or with a ruu. There is a radio thread in development. You must be rooted. Ive only had 1 person tell me they still had problems after updating.. if it doesnt fix it, get another phone. Its a legit reason. Main reason for a phone is to make calls. kinda hard to do that with no mobile connection. :crying:
Edit: here is the radio thread. 1.88 or higher. 1.88 is my favorite. The telus seems to be great also. http://forum.xda-developers.com/showthread.php?t=1694012

necstlevel said:
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
Click to expand...
Click to collapse
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..

necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app

necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
jags_the1 said:
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Did you try the 1.88 radio?

nugzo said:
Did you try the 1.88 radio?
Click to expand...
Click to collapse
No...I am testing Rogers one currently. I am in Canada anyways..Will give a shot to 1.88 radio too
Sent from my HTC One X using xda app-developers app

i have question though.. the guys who have sim problem does your network drop from 3-4 bars to 0?.. in mine i have noticed that it actually drops to 1 and then only goes to 0 bars for 2 sec.. then catches up... but if i keep it to gsm only mode.. i get full bars all the time... what do you guys think is the problem.. network or the phone has bad way to switch between the network types?
and jsut in general the network fluctuates a lot on this phone.

Sensation 4g stuck in 2g

I have a HTC Sensation 4g that i got and repaired and switched over to it from my inspire 4g. My inspire would hit 3g great where i am and beyond it at times. So i thought the Sensation 4g would be the same but so far all it will do is 2g for some reason. Have checked APN, making sure WCDMA preferred is set and nothing still 2g but can take my sim stick back in the inspire and bam 3g and more....Not really sure what is going on here...Have searched alot but have not found any real answers yet and hoping perhaps somebody here might know something...So far i have learned a great deal about the android system from here and hoping there is something that can be done. Really like the sensation so far except for the fact its only got a 2g connection...Thought it could be the sim card but then it would not work in my inspire then, so that is ruled out....also went as far as trying different roms thinking maybe different firmware maybe, but nope nothing so far at all. It is rooted and S-off if that matters. Currently has 3.32 firmware and unlocked. Currently running Revalation. If anymore information is needed let me know.....

slick97477 said:
I have a HTC Sensation 4g that i got and repaired and switched over to it from my inspire 4g. My inspire would hit 3g great where i am and beyond it at times. So i thought the Sensation 4g would be the same but so far all it will do is 2g for some reason. Have checked APN, making sure WCDMA preferred is set and nothing still 2g but can take my sim stick back in the inspire and bam 3g and more....Not really sure what is going on here...Have searched alot but have not found any real answers yet and hoping perhaps somebody here might know something...So far i have learned a great deal about the android system from here and hoping there is something that can be done. Really like the sensation so far except for the fact its only got a 2g connection...Thought it could be the sim card but then it would not work in my inspire then, so that is ruled out....also went as far as trying different roms thinking maybe different firmware maybe, but nope nothing so far at all. It is rooted and S-off if that matters. Currently has 3.32 firmware and unlocked. Currently running Revalation. If anymore information is needed let me know.....
Click to expand...
Click to collapse
Update to 3.33 universal. You can find that on the first post if the help thread. Point 13 I think.
Otherwise, do an Ruu. I would recommend the above, as at the very least, you get the latest radios.
VERIFY MD5 BEFORE FLASHING. Make sure you have 70% or more battery. A wrong flash of 3.33 will get you a hard brick, but don't worry as long as you take above precautions.
Happy to help.

Far_SighT said:
Update to 3.33 universal. You can find that on the first post if the help thread. Point 13 I think.
Otherwise, do an Ruu. I would recommend the above, as at the very least, you get the latest radios.
VERIFY MD5 BEFORE FLASHING. Make sure you have 70% or more battery. A wrong flash of 3.33 will get you a hard brick, but don't worry as long as you take above precautions.
Happy to help.
Click to expand...
Click to collapse
Alright thank you for the quick reply. Gonna get right on it will post back later today with a update...

slick97477 said:
Alright thank you for the quick reply. Gonna get right on it will post back later today with a update...
Click to expand...
Click to collapse
So just got done flashing firmware 3.33 and will include a pic of bootloader. It was successful and it updated radio too...However still only gets 2g signal. So i guess now im gonna hunt for a RUU and see what that does....As a sidenote I did not reflash the revalation rom...I assumed i didn't need to...Please correct me if i am wrong....Just looked at the bootloader image i took...doesn't look like it has the latest radio gonna find it and flash it too(whoops). Will post update....

slick97477 said:
So just got done flashing firmware 3.33 and will include a pic of bootloader. It was successful and it updated radio too...However still only gets 2g signal. So i guess now im gonna hunt for a RUU and see what that does....As a sidenote I did not reflash the revalation rom...I assumed i didn't need to...Please correct me if i am wrong....Just looked at the bootloader image i took...doesn't look like it has the latest radio gonna find it and flash it too(whoops). Will post update....
Click to expand...
Click to collapse
there is no need to reflash revelation rom
go for ruu now and see how it goes

rzr86 said:
there is no need to reflash revelation rom
go for ruu now and see how it goes
Click to expand...
Click to collapse
The link for the RUU i found on xda is not a link takes me to a dead page

slick97477 said:
The link for the RUU i found on xda is not a link takes me to a dead page
Click to expand...
Click to collapse
have you seen this?
http://forum.xda-developers.com/showthread.php?t=1672425

rzr86 said:
have you seen this?
http://forum.xda-developers.com/showthread.php?t=1672425
Click to expand...
Click to collapse
No i haven't thanks

slick97477 said:
No i haven't thanks
Click to expand...
Click to collapse
How odd...Even ran the RUU and it succeeded. Rebooted put in the APN settings and nothing. Still at 2g network. This doesn't make any sense to me at all.

slick97477 said:
How odd...Even ran the RUU and it succeeded. Rebooted put in the APN settings and nothing. Still at 2g network. This doesn't make any sense to me at all.
Click to expand...
Click to collapse
check the antenna which is responsible for network
lift them up gently if it is necessary

Alright will do that as soon as I get home from work and will post update. I just remembered something, this originally a T-Mobile phone but is unlocked to use on any network. Not sure if that is useful or not but more info the better to help resolve the problem
Sent from my HTC Sensation 4G using xda app-developers app

slick97477 said:
Alright will do that as soon as I get home from work and will post update. I just remembered something, this originally a T-Mobile phone but is unlocked to use on any network. Not sure if that is useful or not but more info the better to help resolve the problem
Sent from my HTC Sensation 4G using xda app-developers app
Click to expand...
Click to collapse
Got home a while ago and took it apart and checked all the connections and the antennas and everything seems ok...but still 2g...
Just out of curiosity...is there something perhaps in the buildprop possibly that I might be able to edit or something to make it see the 3g network... just thinking out loud... haven't touched anything in there yet.... just trying to figure something out.... really like this phone but not much use to me without data....

slick97477 said:
Got home a while ago and took it apart and checked all the connections and the antennas and everything seems ok...but still 2g...
Just out of curiosity...is there something perhaps in the buildprop possibly that I might be able to edit or something to make it see the 3g network... just thinking out loud... haven't touched anything in there yet.... just trying to figure something out.... really like this phone but not much use to me without data....
Click to expand...
Click to collapse
Did you try with using another carrier sim card ?

Mile_zdr said:
Did you try with using another carrier sim card ?
Click to expand...
Click to collapse
No, I dont have another carrier sim card...Have had net10 for several years and not anything different. Can put my sim card though in my inspire and 4g works fine so i am to believe it is not anything to do with the sim card itself. Have also put the same sim card in my ZTE 990 as well and 4g works too. I thought about buying a different plan on a different carrier to get a different sim but that could be in vain....

slick97477 said:
No, I dont have another carrier sim card...Have had net10 for several years and not anything different. Can put my sim card though in my inspire and 4g works fine so i am to believe it is not anything to do with the sim card itself. Have also put the same sim card in my ZTE 990 as well and 4g works too. I thought about buying a different plan on a different carrier to get a different sim but that could be in vain....
Click to expand...
Click to collapse
I have tried just about everything i can think of and for the life of me cannot figure out why this thing is stuck in 2g mode. I have ordered a new back panel for it and maybe that will help but im reluctant to think it will considering wifi and the 2g signal it does get is full bars.Unfortunately most of everyone i know is on the same service out here that i am so no way of trying a different carriers sim card.....Short of that being tried I can't think of anything to try....I am open for any ideas at this point.....

slick97477 said:
I have tried just about everything i can think of and for the life of me cannot figure out why this thing is stuck in 2g mode. I have ordered a new back panel for it and maybe that will help but im reluctant to think it will considering wifi and the 2g signal it does get is full bars.Unfortunately most of everyone i know is on the same service out here that i am so no way of trying a different carriers sim card.....Short of that being tried I can't think of anything to try....I am open for any ideas at this point.....
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As a update...This is a T-Mobile Version of the Sensation therefore only uses 3g on a 1700 mhz band in which the cell company I am through does not broadcast on that band so this phone will never get 3g or anything else unless i change companies. Thank You Everyone for your help.

slick97477 said:
As a update...This is a T-Mobile Version of the Sensation therefore only uses 3g on a 1700 mhz band in which the cell company I am through does not broadcast on that band so this phone will never get 3g or anything else unless i change companies. Thank You Everyone for your help.
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Should have tried that other SIM card mate.
Happy to help.

Far_SighT said:
Should have tried that other SIM card mate.
Happy to help.
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Unfortunately buying and activating a sim card from another network just to see if it was gonna work was something i did not have money for...I have spoke with HTC and confirmed what i wrote in the other post about this being a T-Mobile phone and specific to certain bands...and unless the network i use has that specific band it will never work for 3g. Unless there is a way to reprogram the radio frequencies it is a limitation all T-mobile sensations have sadly....but I have found another company that runs on the bands this phone needs to run so will be switching to the new company next month.