Recently, my touchscreen has been playing up.
When typing or carrying out different tasks, my device starts 'touching' its own screen anyware on the left hand side - removing my ability to use it. The screen is clean and I've tried 3 different ROMs including stock.
Has anyone had this screen issue or has anyone got a solution?
My phone is useless because of this issue!
Thanks,
Crwblyth
It's a long-shot, but is this happening when phone is plugged into a cheap unofficial charger? These have been shown to sometimes send touch screens mental.
http://www.youtube.com/watch?v=DpDyMykRH9M&feature=youtube_gdata_player
Sent from my HTC Desire S using xda premium
Never used anything but the HTC original charger.
Similar looking problem, but not due to my charger!
http://www.youtube.com/watch?v=1p1M5D_lY7U&list=UU3hdFWpOW6cEEP3yyy4G8kw&index=36&feature=plcp - similar to this - no charger plugged in!
Thanks,
Crwblyth
crwblyth said:
Never used anything but the HTC original charger.
Similar looking problem, but not due to my charger!
http://www.youtube.com/watch?v=1p1M5D_lY7U&list=UU3hdFWpOW6cEEP3yyy4G8kw&index=36&feature=plcp - similar to this - no charger plugged in!
Thanks,
Crwblyth
Click to expand...
Click to collapse
Unfortunately it sounds like it needs to go off for repair. Contact HTC and see what they say. Not sure if you should return your phone to stock ROM and s-on etc first though.
Related
Connected to the htc charger the phone wigs unless touching the phone while touching the screen. Connected to my vibrant charger it works fine without issue,no need to ground it.
I know people said connected to charger it has issues but its specifically the stock one (atleast in my case,hopefully you too) and the charger itself causing the issue. So get a new charger. Htc will have to make new ones cause these are junk.....
Video
http://www.youtube.com/watch?v=aOp0_tiTHJg&feature=youtube_gdata_player
Crazy ,anyone know how or why that's happening inside the htc charger?
I had the problem with.the charger if the phone was on its back laying somewhere and I tried to use the Screen it would go crazy. My replacment charger comes in on Monday. Hopefully they have fixed the problem.
Sent from my HTC Sensation 4G using XDA App
Doesn't happen here. Everything acts the way it should and yes im using the charger and cable that came with it
phantomevo77 said:
Doesn't happen here. Everything acts the way it should and yes im using the charger and cable that came with it
Click to expand...
Click to collapse
I think they made a bad batch.. cause that's just wack ..
Its what made me exchange my 1st phone. No issues with the new charger.
Sent from my HTC Sensation 4G using XDA Premium App
Yep, I have no issues while charging the phone with the stock charger/USB cable.
No issues so far. Charger, no charger, holding it, not holding it. Never any problems with screen responsiveness. But I've only had it 3 days, so we'll see. Knocking on wood while typing...
Dude, you might actually be on to something. I have come to the conclusion that whether anyone believes it or not. The touch screen issue IS NOT a software issue. I really do think that over time, the device is holding on to static electricity which is causing the issues. My old phone that was doing this would stop after I pulled the battery for 1 hour but would start to act back up as the day went on.
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.
I had the exact same issue. I use my MT3G charger now, as I like the shape much better. I hate how the Sensation charger sticks out so far from the wall.
Scoop24 said:
Its what made me exchange my 1st phone. No issues with the new charger.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
You exchanged the whole phone for a bad charger? That seems..... excessive
mpjohns3 said:
I had the exact same issue. I use my MT3G charger now, as I like the shape much better. I hate how the Sensation charger sticks out so far from the wall.
You exchanged the whole phone for a bad charger? That seems..... excessive
Click to expand...
Click to collapse
It had touchscreen issues in general. The whole charger thing just put it over the top.
Sent from my HTC Sensation 4G using XDA Premium App
I can't believe it
I too have this problem but not with the stock charger. Since I got my phone I have been using the same old no name charger with no name usb cable. Until I came upon this posting and tried to unlock my phone or type something while it was charged it would go crazy. I even touched the phone as in the video and tried to use the touch screen but it didn't work as normal. Now I have to try and use the stock charger to see if its the phone or the charger it self.
**used the stock HD2 charger and cable and no problems**
jrwingate6 said:
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.
Click to expand...
Click to collapse
i use the usb cable from a nokia phone to connect the sensation to the pc and i don't have any problems. haven't tried using it in the charger but im not going to test my luck now lol.
jrwingate6 said:
Dude, you might actually be on to something. I have come to the conclusion that whether anyone believes it or not. The touch screen issue IS NOT a software issue. I really do think that over time, the device is holding on to static electricity which is causing the issues. My old phone that was doing this would stop after I pulled the battery for 1 hour but would start to act back up as the day went on.
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.
Click to expand...
Click to collapse
I was thinking this exact same thing.... About the static electricity...
Another weird thing is that even when you plug in the wionky charger, the first few swipes are golden, then about 3 swipes later, wonky.
I've used my old BlackBerry USB cable to sync it and have had no problems. It's really surprising to see so many people with problems...I was actually going to return my Sensation because of the WiFi death grip issue but I don't want to run the risk of getting another one of these issues.
aNYthing24 said:
I've used my old BlackBerry USB cable to sync it and have had no problems. It's really surprising to see so many people with problems...I was actually going to return my Sensation because of the WiFi death grip issue but I don't want to run the risk of getting another one of these issues.
Click to expand...
Click to collapse
Maybe the stock causes issues like mine and another charger is fine .... Just checked again my stock charger makes it crazy..
And don't exchange for WiFi issue.. they all have it. Well the three I've had..
Haven't had any issues with the stock charger but I mostly use the Nexus one wall charger due to its awesome length,imo It's the best charger htc has provided with a device
Sent from my HTC Sensation 4G using XDA Premium App
platinumandroid said:
Haven't had any issues with the stock charger but I mostly use the Nexus one wall charger due to its awesome length,imo It's the best charger htc has provided with a device
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
And yea, what's up with this two foot charger junk..lol. I feel like I'm humping the socket using it while charging..
I can certainly say that it the problem affects more devices than you think. I'm not totally sure what causes it but you guys should see my zune hd.. It will literally control itself. Play music by itself, go in and out of menus (super fast by the way). If you guys want a video I can upload one if I can find it... It freaked me out when it first started to happen keep in mind, the zune is perfectly normal and works fine. The charger was one of those cheap chinese stuff.. So it could be a quality issue. I have yet to have the problem on my myTouch 4g though. I had it in a vibrant, hd2, I think even a G2 .
Sent from my HTC Glacier using XDA App
smashpunks said:
And yea, what's up with this two foot charger junk..lol. I feel like I'm humping the socket using it while charging..
Click to expand...
Click to collapse
lol
Sent from my HTC Sensation 4G using XDA Premium App
My Nexus1 used to do that on some chargers. Had to turn the screen off and back on to get it to clear up. Figured they were just slightly out of spec chargers and tried not to use them anymore.
Hi All XDA Members I have a problem with my new phone (HTC Desire S) and was wondering if anyone could help me with what might be causing a certain charging problem, soo the problem...
The phone seems to think its being charged sometimes even when disconnected and is failing to charge the phones batteries through the standard wall charger or USB connection, therefore I am having to charge the batteries via taking the battery out of the phone and charging it in a separate dock I have purchased.
Sometimes as well after charging the batteries in the dock then placing them into the phone and turning it on the phones LED orange indicator glows and still thinks its being charged even when it has had a battery unpresent in it for several hours?
Does anyone have any possible outcomes to what this may be because of? Any help would be much appreciated?
The phone is running MIUI Android custom ROM with s-off.
Thanks,
Daniel
NOTE: I know I said "my new phone" but it is second hand and I purchased it with this problem hoping to come up with a fix.
have you tried other roms and experienced the same problem? or have u only ever had miui on it?
Hi, cheers for the quick response, and no I have tried multiple roms so far and all same problem.
Could it be anything to do with me getting cheap replaceable batteries for the phone as they are also not at the standard 1400mah but at 1450mah or should this not make a difference?
Cheers
Lowery91 said:
Hi, cheers for the quick response, and no I have tried multiple roms so far and all same problem.
Could it be anything to do with me getting cheap replaceable batteries for the phone as they are also not at the standard 1400mah but at 1450mah or should this not make a difference?
Cheers
Click to expand...
Click to collapse
this could certainly be the issue! so your saying it doesn't have a original htc battery? if i was you, the 1st thing id do is try a genuine 1. try to borrow 1 if u can from a friend or drop into a phone shop and ask. If it doesnt solve the issue atleast u havn't blown 30 quid on an original battery
you should try a genuine battery for sure! also their capacity is 1450mAh not 1400
check amazon uk
mixalakis32 said:
you should try a genuine battery for sure! also their capacity is 1450mAh not 1400
check amazon uk
Click to expand...
Click to collapse
Just discovered guys that the batteries are actually 1500mah? Is this the problem and is their anyway to configure the phone to run with these batteries properly?
I am beginning to think whether it could be because of previous water damage if it has suffered from it before, but I would not know or be able to find out myself if it has been water damaged.
I was also thinking it could be this as maybe a possible short it happening on the main board and is causing the phone to think its constantly charging? Maybe?
Cheers Guys!
Can anyone help pleaseee!!
Lowery91 said:
Can anyone help pleaseee!!
Click to expand...
Click to collapse
What makes you say that the battery is 1500 ? It's 1450.
HTC's own website says
Code:
[B]Power & Battery[/B]
Battery type:Rechargeable Lithium-ion battery
Capacity:1450 mAh
Hey guys (apologies I see this is a month old)
The issue Lowery91 has seems to be exactly the same as I had with my desire s. I'm breaking my heart trying to find out what's going on.
I have one of the original batteries that came with the desire S. The phone has these issues without being rooted (which I intend to do to see if I can amend it).
However for me it first started acting strange when I plugged it into a car charger.
Again sorry for rehashing this post but if anyone could shed some light on this I'd really appreciate it.
KAFel01 said:
Hey guys (apologies I see this is a month old)
The issue Lowery91 has seems to be exactly the same as I had with my desire s. I'm breaking my heart trying to find out what's going on.
I have one of the original batteries that came with the desire S. The phone has these issues without being rooted (which I intend to do to see if I can amend it).
However for me it first started acting strange when I plugged it into a car charger.
Again sorry for rehashing this post but if anyone could shed some light on this I'd really appreciate it.
Click to expand...
Click to collapse
I'd suggest that you contact HTC support and get them to send you a replacement battery, explaining that yours is faulty, don't send your existing one back.
Swyped from my Desire S using XDA Premium
i think it is not a battery problem, i have two htc desire S and one today had the same problem, i tried to change batteries but when i put battery from other desire S i had the same problem, booth batteries working perfectly on second phone.
So i think it is phone problem. Something like voltage loss or etc. Because i thinkphone gets not enouth power to charge battery. But this is only my opinion.
Champ HitPlay
Lowery91 said:
Hi All XDA Members I have a problem with my new phone (HTC Desire S) and was wondering if anyone could help me with what might be causing a certain charging problem, soo the problem...
The phone seems to think its being charged sometimes even when disconnected and is failing to charge the phones batteries through the standard wall charger or USB connection, therefore I am having to charge the batteries via taking the battery out of the phone and charging it in a separate dock I have purchased.
Sometimes as well after charging the batteries in the dock then placing them into the phone and turning it on the phones LED orange indicator glows and still thinks its being charged even when it has had a battery unpresent in it for several hours?
Does anyone have any possible outcomes to what this may be because of? Any help would be much appreciated?
The phone is running MIUI Android custom ROM with s-off.
Thanks,
Daniel
NOTE: I know I said "my new phone" but it is second hand and I purchased it with this problem hoping to come up with a fix.
Click to expand...
Click to collapse
Check this: It was a small pin inside that had come out. It connects the USB to the motherboard and is visible just below the battery. I fixed it in 10 mins with a bit of R&D. Now that you know, it will take you less than 10 seconds.
Having opened up the phone quite a few times now, hopefully i can give a couple of pointers towards this...
There is a small connector with flex cable that connects the USB port to the main board of the phone. To get to this easily, remove the batter, SIM and memory card. Also remove the 4 torx screws at the bottom of the phone and gently slide out the plastic clip that holds the battery in place. You will see this connector at the right side of the phone if its facing down. Just push it up with a small screwdriver and push it in on the connector again. Reassemble.
Hopefully this is the cause of the problem in the first case! Please do this with care..
Disclaimer: I am not responsible for bricked phones/broken usb ports, etc. Please do this systematically and all should be fine.
Does anyone have the same problem on their Sensation Device while charging on its Stock Charger?
Is this bad on our Device? any recommendation or should i give it a call to the manufacturer?
t0rosnaxx said:
Does anyone have the same problem on their Sensation Device while charging on its Stock Charger?
Is this bad on our Device? any recommendation or should i give it a call to the manufacturer?
Click to expand...
Click to collapse
Not certain what you're asking here. While on charge (mains or PC) my phone works fine in all aspects.
Yeah our device has screen 'grounding' issues (meaning static charges build up on the screen easily, which interferes with touch input)
This happens with my device while I am charging, but during normal use it is mostly fine.
This thread describes our problem: http://forum.xda-developers.com/showthread.php?t=1239238 - there are fixes available there. The easiest way I have found however, is to hold the whole phone in my palm while charging. This reduces my problem greatly
You can also return the phone to HTC assuming you are still stock, who will replace the back cover (where the issues originate, as it acts as ground). Or just revert to S-ON and flash RUU if you're not stock anymore
zaki0saad said:
Yeah our device has screen 'grounding' issues (meaning static charges build up on the screen easily, which interferes with touch input)
This happens with my device while I am charging, but during normal use it is mostly fine.
This thread describes our problem: http://forum.xda-developers.com/showthread.php?t=1239238 - there are fixes available there. The easiest way I have found however, is to hold the whole phone in my palm while charging. This reduces my problem greatly
You can also return the phone to HTC assuming you are still stock, who will replace the back cover (where the issues originate, as it acts as ground). Or just revert to S-ON and flash RUU if you're not stock anymore
Click to expand...
Click to collapse
The Thread is helpful, thanks. but the problem occurs only on stock charger of HTC. im using my wife LG Stock Charger and it seems workingfine. thanks anyway. btw my phone's only 3 weeks old. i have no plans of returning it and set it on S-On or whatsoever.
t0rosnaxx said:
The Thread is helpful, thanks. but the problem occurs only on stock charger of HTC. im using my wife LG Stock Charger and it seems workingfine. thanks anyway. btw my phone's only 3 weeks old. i have no plans of returning it and set it on S-On or whatsoever.
Click to expand...
Click to collapse
No worries yeah I use the stock charger aswell, and I am not going to S-ON or return it either. I can live with it lol.
It happened to me when using a generic charger. You might want to contact htc to replace the charger.
Sent from my HTC Sensation XE with Beats Audio using XDA App
joseph.langr said:
It happened to me when using a generic charger. You might want to contact htc to replace the charger.
Sent from my HTC Sensation XE with Beats Audio using XDA App
Click to expand...
Click to collapse
Will do. Thanks
I had the same problem. It seems to be the quality of the charge cable. I have used multiple cables and only 1 or 2 show the issue.
Good Luck.
Hey Guys,
since two days my HOS shows a strange behavior. Everytime i charge the phone the Display reacts realy bad to my Inputs. Where i normaly swype (like to unlock) it just recognizes a tap. When i am in a menu it scrolls slow, or thinks my scrolling is actually a tap and enters a submenu.
Does anyone else got this problem?
I am on Trickydroid 1.0 at the Moment (Base is 1.70.)
Had the same with UTB 1.0.6. (Base is 1.64.)
Any suggestions or ideas?
Reboot while charging only helps for a few moments. Thought that the CPU was doing something in the background but the cpu is pretty much idle...
HighRoIIer said:
Hey Guys,
since two days my HOS shows a strange behavior. Everytime i charge the phone the Display reacts realy bad to my Inputs. Where i normaly swype (like to unlock) it just recognizes a tap. When i am in a menu it scrolls slow, or thinks my scrolling is actually a tap and enters a submenu.
Does anyone else got this problem?
I am on Trickydroid 1.0 at the Moment (Base is 1.70.)
Had the same with UTB 1.0.6. (Base is 1.64.)
Any suggestions or ideas?
Reboot while charging only helps for a few moments. Thought that the CPU was doing something in the background but the cpu is pretty much idle...
Click to expand...
Click to collapse
The Sensation had a similar problem when plugged in, I think it may be a grounding issue. Make sure you are using the official HTC cube and cable, & also plugged into a grounded outlet (surge protector)
KillaHurtz said:
The Sensation had a similar problem when plugged in, I think it may be a grounding issue. Make sure you are using the official HTC cube and cable, & also plugged into a grounded outlet (surge protector)
Click to expand...
Click to collapse
Well thanks for the hind. Will check it out. Using my galaxy s charger at the moment...
Gesendet von meinem HTC One S mit Tapatalk 2
I think I may also have this problem. Was trying to use phone while charging it, and couldn't figure out why it wasn't recognizing input right. I thought it was a digitizer issue. But now that I unplugged it I'm not experiencing this at all. Is this a device specififc problem? If so I might return mine and get a new one.
Sent from my HTC One S using Tapatalk
KillaHurtz said:
The Sensation had a similar problem when plugged in, I think it may be a grounding issue. Make sure you are using the official HTC cube and cable, & also plugged into a grounded outlet (surge protector)
Click to expand...
Click to collapse
I already answered your question, before it was even asked.
Hi,
I have an horrible problem! Sometimes my phone became crazy. I will try to explain better. If I enable "show touches" in developer option the result is that in the screenshot. There are a lot of touches on the same side but I don't press anything. Sometimes also after a lot of these touches that side of the screen doesn't work for some minutes, or for hours or for days. I don't find any correlation. At the beginning it happened only with the connection to the PC, or under charge and stop. Now it happens also without connections between one and the other times. I have tried to change rom, firmware ecc ecc... How can I do? Does someone know what is the problem? I don't understand!
Sounds like a damaged touch screen. Warranty?
heavy_metal_man said:
Sounds like a damaged touch screen. Warranty?
Click to expand...
Click to collapse
I sent it to HTC a mounth ago. They said "we have to change a BOARD becouse you have changed software". The price to repair it was 180€ so I said no. But I think they didn't check anything on the phone only because the rom is not the official rom.
EDIT: there is also another problem. I do not know if it is a hardware problem because for weeks the phone works perfectly, then suddenly doing so. Sometimes when it is charging from a bit of time begins to do this problem, then just take it in hand the problem vanishes. Maybe it's a problem of electric charge but I tried the solutions in the thread "touchscreen problem" and no successes.
Murtagh92 said:
I sent it to HTC a mounth ago. They said "we have to change a BOARD becouse you have changed software". The price to repair it was 180€ so I said no. But I think they didn't check anything on the phone only because the rom is not the official rom.
EDIT: there is also another problem. I do not know if it is a hardware problem because for weeks the phone works perfectly, then suddenly doing so. Sometimes when it is charging from a bit of time begins to do this problem, then just take it in hand the problem vanishes. Maybe it's a problem of electric charge but I tried the solutions in the thread "touchscreen problem" and no successes.
Click to expand...
Click to collapse
Phone may act weird when connected to charger. Connect it and then try using it for a while and see if it acts weird.
Sent from my HTC Sensation XE with Beats Audio using XDA Premium HD app
Yes, also my phone usually acts weird when charge. But now also when it doesn't charge. Yesterday I couldn't use the phone, this morning it works nice... I don't know how can I do
Sent from my sensation with tapatalk 2
Look at the thread on touchscreen not working.
Might be a problem with the grounding points under the cover.
Phil
I tried it already. I don't see differences with the aluminum foil or raising the pin
Sent from my sensation with tapatalk 2