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stock HTC charger causing touchscreen issues. video for proof another works give

Connected to the htc charger the phone wigs unless touching the phone while touching the screen. Connected to my vibrant charger it works fine without issue,no need to ground it.
I know people said connected to charger it has issues but its specifically the stock one (atleast in my case,hopefully you too) and the charger itself causing the issue. So get a new charger. Htc will have to make new ones cause these are junk.....
Video
http://www.youtube.com/watch?v=aOp0_tiTHJg&feature=youtube_gdata_player
Crazy ,anyone know how or why that's happening inside the htc charger?

I had the problem with.the charger if the phone was on its back laying somewhere and I tried to use the Screen it would go crazy. My replacment charger comes in on Monday. Hopefully they have fixed the problem.
Sent from my HTC Sensation 4G using XDA App

Doesn't happen here. Everything acts the way it should and yes im using the charger and cable that came with it

phantomevo77 said:
Doesn't happen here. Everything acts the way it should and yes im using the charger and cable that came with it
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Click to collapse
I think they made a bad batch.. cause that's just wack ..

Its what made me exchange my 1st phone. No issues with the new charger.
Sent from my HTC Sensation 4G using XDA Premium App

Yep, I have no issues while charging the phone with the stock charger/USB cable.

No issues so far. Charger, no charger, holding it, not holding it. Never any problems with screen responsiveness. But I've only had it 3 days, so we'll see. Knocking on wood while typing...

Dude, you might actually be on to something. I have come to the conclusion that whether anyone believes it or not. The touch screen issue IS NOT a software issue. I really do think that over time, the device is holding on to static electricity which is causing the issues. My old phone that was doing this would stop after I pulled the battery for 1 hour but would start to act back up as the day went on.
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.

I had the exact same issue. I use my MT3G charger now, as I like the shape much better. I hate how the Sensation charger sticks out so far from the wall.
Scoop24 said:
Its what made me exchange my 1st phone. No issues with the new charger.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
You exchanged the whole phone for a bad charger? That seems..... excessive

mpjohns3 said:
I had the exact same issue. I use my MT3G charger now, as I like the shape much better. I hate how the Sensation charger sticks out so far from the wall.
You exchanged the whole phone for a bad charger? That seems..... excessive
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Click to collapse
It had touchscreen issues in general. The whole charger thing just put it over the top.
Sent from my HTC Sensation 4G using XDA Premium App

I can't believe it
I too have this problem but not with the stock charger. Since I got my phone I have been using the same old no name charger with no name usb cable. Until I came upon this posting and tried to unlock my phone or type something while it was charged it would go crazy. I even touched the phone as in the video and tried to use the touch screen but it didn't work as normal. Now I have to try and use the stock charger to see if its the phone or the charger it self.
**used the stock HD2 charger and cable and no problems**

jrwingate6 said:
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.
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Click to collapse
i use the usb cable from a nokia phone to connect the sensation to the pc and i don't have any problems. haven't tried using it in the charger but im not going to test my luck now lol.

jrwingate6 said:
Dude, you might actually be on to something. I have come to the conclusion that whether anyone believes it or not. The touch screen issue IS NOT a software issue. I really do think that over time, the device is holding on to static electricity which is causing the issues. My old phone that was doing this would stop after I pulled the battery for 1 hour but would start to act back up as the day went on.
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.
Click to expand...
Click to collapse
I was thinking this exact same thing.... About the static electricity...
Another weird thing is that even when you plug in the wionky charger, the first few swipes are golden, then about 3 swipes later, wonky.

I've used my old BlackBerry USB cable to sync it and have had no problems. It's really surprising to see so many people with problems...I was actually going to return my Sensation because of the WiFi death grip issue but I don't want to run the risk of getting another one of these issues.

aNYthing24 said:
I've used my old BlackBerry USB cable to sync it and have had no problems. It's really surprising to see so many people with problems...I was actually going to return my Sensation because of the WiFi death grip issue but I don't want to run the risk of getting another one of these issues.
Click to expand...
Click to collapse
Maybe the stock causes issues like mine and another charger is fine .... Just checked again my stock charger makes it crazy..
And don't exchange for WiFi issue.. they all have it. Well the three I've had..

Haven't had any issues with the stock charger but I mostly use the Nexus one wall charger due to its awesome length,imo It's the best charger htc has provided with a device
Sent from my HTC Sensation 4G using XDA Premium App

platinumandroid said:
Haven't had any issues with the stock charger but I mostly use the Nexus one wall charger due to its awesome length,imo It's the best charger htc has provided with a device
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
And yea, what's up with this two foot charger junk..lol. I feel like I'm humping the socket using it while charging..

I can certainly say that it the problem affects more devices than you think. I'm not totally sure what causes it but you guys should see my zune hd.. It will literally control itself. Play music by itself, go in and out of menus (super fast by the way). If you guys want a video I can upload one if I can find it... It freaked me out when it first started to happen keep in mind, the zune is perfectly normal and works fine. The charger was one of those cheap chinese stuff.. So it could be a quality issue. I have yet to have the problem on my myTouch 4g though. I had it in a vibrant, hd2, I think even a G2 .
Sent from my HTC Glacier using XDA App

smashpunks said:
And yea, what's up with this two foot charger junk..lol. I feel like I'm humping the socket using it while charging..
Click to expand...
Click to collapse
lol
Sent from my HTC Sensation 4G using XDA Premium App

My Nexus1 used to do that on some chargers. Had to turn the screen off and back on to get it to clear up. Figured they were just slightly out of spec chargers and tried not to use them anymore.

[Help?]Screen issues?

Recently, my touchscreen has been playing up.
When typing or carrying out different tasks, my device starts 'touching' its own screen anyware on the left hand side - removing my ability to use it. The screen is clean and I've tried 3 different ROMs including stock.
Has anyone had this screen issue or has anyone got a solution?
My phone is useless because of this issue!
Thanks,
Crwblyth

It's a long-shot, but is this happening when phone is plugged into a cheap unofficial charger? These have been shown to sometimes send touch screens mental.
http://www.youtube.com/watch?v=DpDyMykRH9M&feature=youtube_gdata_player
Sent from my HTC Desire S using xda premium

Never used anything but the HTC original charger.
Similar looking problem, but not due to my charger!
http://www.youtube.com/watch?v=1p1M5D_lY7U&list=UU3hdFWpOW6cEEP3yyy4G8kw&index=36&feature=plcp - similar to this - no charger plugged in!
Thanks,
Crwblyth

crwblyth said:
Never used anything but the HTC original charger.
Similar looking problem, but not due to my charger!
http://www.youtube.com/watch?v=1p1M5D_lY7U&list=UU3hdFWpOW6cEEP3yyy4G8kw&index=36&feature=plcp - similar to this - no charger plugged in!
Thanks,
Crwblyth
Click to expand...
Click to collapse
Unfortunately it sounds like it needs to go off for repair. Contact HTC and see what they say. Not sure if you should return your phone to stock ROM and s-on etc first though.

Sensation 4G doesn't turn on

The phone was in recovery installing a rom, when it dropped and the battery fell out.
Now there's no display at all (pitch black), and the led doesn't light up.
I've already tried taking the battery out, putting it back in, running recovery, trying to run adb commands via the PC and it doesn't work. It says device not found, even after install the android SDK package. I've tried booting without the SD card, and nothing. I get no message when connecting to the PC, I've checked disk management to see if it's there, and nope.
Anyway to fix this?

Hboot? Recovery?
If you can't get into either of those then you may be SOL...

GROGG88 said:
Hboot? Recovery?
If you can't get into either of those then you may be SOL...
Click to expand...
Click to collapse
Nada.
I'm currently trying to recharge the battery using an external wall charger.

Sounds more like the drop damaged it than flashing and pulling the battery. Nothing I know of that you can flash that will bust up your hboot. It's like using a Windows 7 installation disk to destroy your BIOS somehow - just doesn't really work that way.

nope i was told to do what he did to kill a phone and send to tmob i think that phone is done i hope you are on tmob 611 is your friend as of now

sshede said:
Sounds more like the drop damaged it than flashing and pulling the battery. Nothing I know of that you can flash that will bust up your hboot. It's like using a Windows 7 installation disk to destroy your BIOS somehow - just doesn't really work that way.
Click to expand...
Click to collapse
That's a possibility. The fall was very low though, no more than 2 feet.
Sent from my HTC Sensation 4G with Beats Audio using XDA

Well, you never know. After all, a few XDA Sensations every week seem to stop working completely for absolutely no reason at all.

sshede said:
Well, you never know. After all, a few XDA Sensations every week seem to stop working completely for absolutely no reason at all.
Click to expand...
Click to collapse
Seems pretty clear there's a reason behind this one.
Sent from my HTC Sensation 4G with Beats Audio

One thing i can't understand how did your battery fell out while phone being dropped from 2 feet (as you said) were you flashing ROM without Battery cover? as far as i know back cover cannot comes out if phone drops...if it did..than your back cover should have broken as well..our sensation is built this way.

Alipk52 said:
One thing i can't understand how did your battery fell out while phone being dropped from 2 feet (as you said) were you flashing ROM without Battery cover? as far as i know back cover cannot comes out if phone drops...if it did..than your back cover should have broken as well..our sensation is built this way.
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Click to collapse
Yeah the back cover was off. I was cleaning some dust out of it. That's why the battery was able to pop out so easily. Anyways, after charging the battery with the outlet charger, it didn't work.

B*R*I*C*K*E*D

Crazy sensation

Hi,
I have an horrible problem! Sometimes my phone became crazy. I will try to explain better. If I enable "show touches" in developer option the result is that in the screenshot. There are a lot of touches on the same side but I don't press anything. Sometimes also after a lot of these touches that side of the screen doesn't work for some minutes, or for hours or for days. I don't find any correlation. At the beginning it happened only with the connection to the PC, or under charge and stop. Now it happens also without connections between one and the other times. I have tried to change rom, firmware ecc ecc... How can I do? Does someone know what is the problem? I don't understand!

Sounds like a damaged touch screen. Warranty?

heavy_metal_man said:
Sounds like a damaged touch screen. Warranty?
Click to expand...
Click to collapse
I sent it to HTC a mounth ago. They said "we have to change a BOARD becouse you have changed software". The price to repair it was 180€ so I said no. But I think they didn't check anything on the phone only because the rom is not the official rom.
EDIT: there is also another problem. I do not know if it is a hardware problem because for weeks the phone works perfectly, then suddenly doing so. Sometimes when it is charging from a bit of time begins to do this problem, then just take it in hand the problem vanishes. Maybe it's a problem of electric charge but I tried the solutions in the thread "touchscreen problem" and no successes.

Murtagh92 said:
I sent it to HTC a mounth ago. They said "we have to change a BOARD becouse you have changed software". The price to repair it was 180€ so I said no. But I think they didn't check anything on the phone only because the rom is not the official rom.
EDIT: there is also another problem. I do not know if it is a hardware problem because for weeks the phone works perfectly, then suddenly doing so. Sometimes when it is charging from a bit of time begins to do this problem, then just take it in hand the problem vanishes. Maybe it's a problem of electric charge but I tried the solutions in the thread "touchscreen problem" and no successes.
Click to expand...
Click to collapse
Phone may act weird when connected to charger. Connect it and then try using it for a while and see if it acts weird.
Sent from my HTC Sensation XE with Beats Audio using XDA Premium HD app

Yes, also my phone usually acts weird when charge. But now also when it doesn't charge. Yesterday I couldn't use the phone, this morning it works nice... I don't know how can I do
Sent from my sensation with tapatalk 2

Look at the thread on touchscreen not working.
Might be a problem with the grounding points under the cover.
Phil

I tried it already. I don't see differences with the aluminum foil or raising the pin
Sent from my sensation with tapatalk 2

Sensation XE touchscreen not working

Hey Guys. I was charging my Sensation XE, and after about 3 hours or so, when I picked it up, the touchscreen wasn't responding (but the power button was working). I pulled out the battery and after that I was able to turn the phone on just once. After the touchscreen still didn't respond, I tried pulling out the battery again. The phone didn't respond whatsoever (PC, AC charging).
I did go to get a new battery today, but while the phone did turn on with a new battery, the touchscreen still wasn't working. The store didn't have an XE battery (I would get it tomorrow), so I wanted to ask you guys if you have any suggestions, or ideas?
(Details about the device are in my signature).
Thanks in advance.

The same issue happened to me some days before and after doing so much research on the matter I found it was the charger pin which was doing this..I changed and touch screen works fine since your touch screen isn't working completely mine was working but not comfortable enough....
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium 4 mobile app

Eureka!
UPDATE: So after struggling for days a with battery problem (my country just doesn't seem to have a HTC Sensation XE battery, and I didn't wanna degrade to a Sensation's), I got the idea that since my battery has gone days without any charging, it might, just might, be able to hold some charge again. So I put it back on charger, and voila, it was able to charge. I tried going to fastboot, but my PC couldn't identify the device (FASTBOOT warned me of a very low battery level), but in the end it didn't even matter (Love LP).
Initially, android was able to boot on battery, but it didn't recognize the AC charging, and the phone shut down immediately after pulling out the charger. After multiple tries, it finally recognized the charger, and I am afraid to touch it lest it dumps me again.
Apparently, it also solved my touchscreen issues (I didn't have to reflash the firmware). Taking a guess, I would say that the low voltage level cannot allow the touchscreen to operate at all (the POWER and VOLUME buttons worked fine). After my phone recognized the charger though, the touchscreen came to life as well.
I am posting this so that anybody who runs into similar issues can benefit..
What didn't help me:
A similar HTC battery (for Desire I believe) with 3.8 V rating (Sensation XE has a 3.7 ~1700 mAh battery).
The HTC Service Center. The guy told me that the battery is dead. Fair enough. Apart from that though he put the above mentioned Desire battery and when the touchscreen didn't respond he told me told me that it would cost Rs 8000 (~$126) to replace he whole screen). So better watch out at the HTC Service Center (at least in India, I am very disappointed with their service).

just to know any kind of services are following specific politics about fixing issues
that's why in most cases they are saying we have to replace this,we have to replace that etc....

rzr86 said:
just to know any kind of services are following specific politics about fixing issues
that's why in most cases they are saying we have to replace this,we have to replace that etc....
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Click to collapse
Yeah, but $126 is kinda lot (I need to save for Galaxy S5). They are ripping people off with misdiagnosis. This is very bad practice on part of HTC. Samsung, Nokia have great customer service compared to HTC. When I asked if I could get a new XE battery, the guy flat out told me they didn't have one and since the phone is discontinued, no batteries (seriously!).
I could get an Anker, but overseas shipping makes it unresonable.