Sensation 4G doesn't turn on - HTC Sensation

The phone was in recovery installing a rom, when it dropped and the battery fell out.
Now there's no display at all (pitch black), and the led doesn't light up.
I've already tried taking the battery out, putting it back in, running recovery, trying to run adb commands via the PC and it doesn't work. It says device not found, even after install the android SDK package. I've tried booting without the SD card, and nothing. I get no message when connecting to the PC, I've checked disk management to see if it's there, and nope.
Anyway to fix this?

Hboot? Recovery?
If you can't get into either of those then you may be SOL...

GROGG88 said:
Hboot? Recovery?
If you can't get into either of those then you may be SOL...
Click to expand...
Click to collapse
Nada.
I'm currently trying to recharge the battery using an external wall charger.

Sounds more like the drop damaged it than flashing and pulling the battery. Nothing I know of that you can flash that will bust up your hboot. It's like using a Windows 7 installation disk to destroy your BIOS somehow - just doesn't really work that way.

nope i was told to do what he did to kill a phone and send to tmob i think that phone is done i hope you are on tmob 611 is your friend as of now

sshede said:
Sounds more like the drop damaged it than flashing and pulling the battery. Nothing I know of that you can flash that will bust up your hboot. It's like using a Windows 7 installation disk to destroy your BIOS somehow - just doesn't really work that way.
Click to expand...
Click to collapse
That's a possibility. The fall was very low though, no more than 2 feet.
Sent from my HTC Sensation 4G with Beats Audio using XDA

Well, you never know. After all, a few XDA Sensations every week seem to stop working completely for absolutely no reason at all.

sshede said:
Well, you never know. After all, a few XDA Sensations every week seem to stop working completely for absolutely no reason at all.
Click to expand...
Click to collapse
Seems pretty clear there's a reason behind this one.
Sent from my HTC Sensation 4G with Beats Audio

One thing i can't understand how did your battery fell out while phone being dropped from 2 feet (as you said) were you flashing ROM without Battery cover? as far as i know back cover cannot comes out if phone drops...if it did..than your back cover should have broken as well..our sensation is built this way.

Alipk52 said:
One thing i can't understand how did your battery fell out while phone being dropped from 2 feet (as you said) were you flashing ROM without Battery cover? as far as i know back cover cannot comes out if phone drops...if it did..than your back cover should have broken as well..our sensation is built this way.
Click to expand...
Click to collapse
Yeah the back cover was off. I was cleaning some dust out of it. That's why the battery was able to pop out so easily. Anyways, after charging the battery with the outlet charger, it didn't work.

B*R*I*C*K*E*D

Related

[resolved]I think my digitizer is broke. maybe its the rom

I dont know it it is a software issue to what. Last night I put my phone in my pocket. I pulled it out and the screen was a frozen white noise image. I dont know it my phone is locked up cause I used the revolution rom or the screen went bad. Any ideas?
I will try to add a phone. I currently am using my old pantech c300 due to lack of back up phones.
croakthedj said:
I dont know it it is a software issue to what. Last night I put my phone in my pocket. I pulled it out and the screen was a frozen white noise image. I dont know it my phone is locked up cause I used the revolution rom or the screen went bad. Any ideas?
I will try to add a phone. I currently am using my old pantech c300 due to lack of back up phones.
Click to expand...
Click to collapse
Before I offer any advice, what have you done so far to try and remedy this (i.e. battery pull, reformat phone, bang it on a desk...)? I just need to know what you've done before I try and offer you the same solution...
WHat I have tried
I have currently tried battery pull. Restore via power/volume down. I just tried to restart again for giggle. my bt headset did say phone 2 connected.
currently this is what the screen looks like,.
You can just text me with advice if it would be easier. thanks again.
Where you overclockign at all? GPU,CPU or OV~UV gpu failure could do that
No overclocking I know of. Heck I'd stock if I could get it back
Sent from my android thingy using XDA App
I'm not sure exactly how this applies to HTC phones, but for Samsung phones, the 3-button boot into recovery usually clears these kinds of issues right up!
Once you get into recovery, we clear data, cache and dalvik cache, potentially restoring your phone back to stock condition. Yes, you lose all your stuff, but whatever was causing the malfunction is usually gone at that point. There's a possibility it could just be how your ROM was interacting with your lovely manufactured equipment (YMMV - Your Mileage May Vary, meaning not all phones are built the same so what works for some may not work for others due to the small differences in every manufactured part...)
Now as far as your screen goes, did you drop it or anything like that? Do you think this was physically damaged while in your pocket at all? Does it get pretty hot when in your pockets or was it hot this time when you pulled it out?
Not hot. It wont go into boot loader
Using das XDA App
croakthedj said:
Not hot. It wont go into boot loader
Using das XDA App
Click to expand...
Click to collapse
I followed this. Several time. I changed batteries. changed sd card. and left the battery out for 30. Still not working.
1. Remove the battery, wait for a few seconds, then reinsert the battery.
2. Press and hold the VOLUME DOWN button, and then briefly press the POWER button.
3. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
4. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button."
So the phone works.just had the alarm go off. If that's any help.
Sent from my T-Mobile G2 using XDA App
So the phone works but the screen still doesn't?
Sent from my SPH-D700 using xda premium
Its like mid render.. stuck
Sent from my T-Mobile G2 using XDA App
Sounds like your gpu bro. Time for a new phone...
Sent from my SPH-D700 using xda premium
It was found out to be the screen. I had a friend mess with it and he said it just came back on. he made it stock again and it goes out Monday for warranty. I gotta pay for shipping but its alot cheaper than a new phone.
Interesting. Who manufactured the screen? There seem to be a lot of issues with the Sensations display, it would be cool if we could isolate it to one of the two manufacturers.
Might want to change your title to reflect "[SOLVED]" somewhere in it, also.
Sorry I couldn't help more, but hardware isn't my thing
croakthedj said:
It was found out to be the screen. I had a friend mess with it and he said it just came back on. he made it stock again and it goes out Monday for warranty. I gotta pay for shipping but its alot cheaper than a new phone.
Click to expand...
Click to collapse
When you say he messed with it, what exactly did he do?
I quoted wdhat he said. sorry for the vague wording. I believe he took the back off and suspended it upside down from teh back for an hour then restarted it 15 times and it came back on. after that he went put it all back together. From what he said if you press on certain parts of the screen it goes out. but then others if comes back. Similar to a teeter totter. as he put it. I am guessing a ribbon has come loose or something

Need Major Help!!!

My Phone is dead!!! I came into work and all was well. I turned on the Mobile Internet and turned off the Wifi and then it froze. I waited and waited. No change. I took the batter cover off and removed the battery. Put it back in and put the cover back on. Now my phone wont charge or turn on. The battery was at 50% when it was on. I just flashed to a new rom (see sig) on the 30th but haven't touched the radio.
I need help because I do not get a replacement phone until July!!
EDIT: I got my phone up and running. I removed battery and SD card and put them back in. The phone is booted and charging.
1. Take out the battery plug in the power only and then power it on. Hold down the power button for a long time. Remember this phone will not power up without the cover on.
2. Don't worry you can exchange it for a new one.
3. Don't freak out its only a phone.
just curiosity...the micro sd have something to do with the phone is not booting? i think no, but ask just is case...
lloydkant said:
just curiosity...the micro sd have something to do with the phone is not booting? i think no, but ask just is case...
Click to expand...
Click to collapse
That SD card should not have been the cause for his problem...without some sort of a log for when the problem intially happened it'll be tough to really diagnose the exact issue that happened...either way I'm glad you're up and running! now that I'm curious though, did you mess around with any UV or OC settings? or flash a new kernel or script?
I wish I could find a log. I have no idea why what I did caused the phone to work. But to my knowledge since flashing to this Rom, I have not under volted or oced the phone.
Yes... I realize it is a phone but it's an expensive thing to replace when you have no extra money to buy a new phone at cost.
Ty for the help!
Sent from my HTC Inspire 4G with XDA Premium.
Aaron78 said:
I wish I could find a log. I have no idea why what I did caused the phone to work. But to my knowledge since flashing to this Rom, I have not under volted or oced the phone.
Yes... I realize it is a phone but it's an expensive thing to replace when you have no extra money to buy a new phone at cost.
Ty for the help!
Sent from my HTC Inspire 4G with XDA Premium.
Click to expand...
Click to collapse
no worries man, logs are difficult because unless you're running one when the problem happens, the log itself is useless so unless you had prior knowledge that this was gonna happen, really can't expect you to have one lol, hence the big issue with logs haha! When you do battery pulls, it's best to wait like a minute before putting it back in and restarting, I don't know if there is a scientific reason behind it but I figure it's best to give it time to fully settle before you try restarting.
Thanks for the reply and the tip.
The main reason you want to leave the battery out for a bit is to give everything a chance to discharge and go completely to sleep. I have found with smart phones that usually 60 to 120 seconds is enough. Cars on the other hand can sometimes take hours!
If you need an activity log to diagnose what happened, maybe Carrier IQ can help.
pseudoware said:
If you need an activity log to diagnose what happened, maybe Carrier IQ can help.
Click to expand...
Click to collapse
I lol'ed. hard.
Glad its working!
Sent from my HTC Inspire 4G using Tapatalk

[Q] Back to stock and still reboots!

Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Sounds like a detective phone. Mine never reboots unless I reboot it.
Sent from my HTC Sensation 4G using XDA App
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Skipjacks said:
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Click to expand...
Click to collapse
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
I will try this now and will give you more info tomorrow ;-)
Sent from my HTC Sensation Z710e using XDA Premium App
Glad I could help.
The lesson to be learned here is to always check the stupidest thing first, before you spend hours changing ROMs or looking for rogue apps.
You need to be sure you're fixing the looseness properly though. If the wiggle is side to side or up and down in the battery housing, the paper trick along side of the battery should work perfectly.
If it's wiggling forward as though it's trying to fall out of the housing, the paper trick works but you want to be careful not to pile 3-4 sheets thick of paper on top of the battery. That's just going to act as thermal insulation and will help the battery retain heat (not a good thing).
It won't catch the paper on fire. But it'll wear the battery out faster.
Instead you might try to put something that gives the battery more pressure against the back cover in a small area. Maybe try those little foam sticker circles that are on the bottom of things to keep them from scratching the table. (look under a lamp or something that like). They are thing pieces of felt that aren't real thick, but prevent a heavy metal object from sitting directly on a table.
A small one of those would stick right to the inside cover of the phone, put pressure on the battery, and not cover a large portion of the battery that would retain heat.
tommeke19 said:
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
Click to expand...
Click to collapse
try cleaning the battery contacts and make sure the contacts in the phone are not bent.
Sent from my NexusHD2 using XDA App
Buy a new battery problem solved
Sent from my HTC Sensation XE with Beats Audio using xda premium
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you superwipe or at least factory reset, cache and dalvik?
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you get solved the problem..?? i have some reboots when my phone isn't in use
BSHD666 said:
Did you get solved the problem..?? i have some reboots when my phone isn't in use
Click to expand...
Click to collapse
You can try to change your battery, maybe this is the problem.

phone wont turn on

My phone wont turn on after installing titanmim backup it was working ok and had about 50% battery left but thenit suddenly went off and now wont turn on.
Can it boot into recovery? What happens when you plug it into a charger and try turn it on?
It wont boot in to recovery mode. Am on my way home now so soon as am in am going to try and plug it in to the charger and see but before I installed titanmim backup it had about 50% battery still in it
Just tuck it out of my pocket and the screen feels warm to the touch
Try it when you get home and see how it goes.
Just got in and plugged it in to the charger and it's not coming on the charger light isn't even coming on
How the PC recognize it in the device manager?
At the moment my pc isn't picking it up
Pull the battery, put it back in, then try to power on.
Sent from my HTC Sensation 4G using xda premium
Tried that tried 2 different battery's and 2 different chargers and 2 different laptops
Did you try and turn the phone on without a battery in? I read somewhere that that may help discharge the final bit of power in the phone, but it's probably bull crap.
So no computer sees it at all? Have you ever run ADB or FASTBOOT commands with your computer? I ask because I want to make sure you have proper drivers installed and everything.
The next thing I would do is start downloading a RUU of your liking. I say that becasue it may come down to trying that out, and the download takes a while. Here's a link to the thread: http://forum.xda-developers.com/showthread.php?t=1074559
Any other info you can provide like is it stock, rooted, what ROM, etc. would be helpful.
It rooted and running OrDroid rom from here, It as been running great till tonight when I tried to install titanium back and it just went off with no life in it at all
Sorry to say but it sounds like a lot like what happened to me. My first Sensation just died on me one day. Have a read about it in this thread.
Am starting think that my self as I left it on charge all-night and its still dead. Don't even think it as any warranty left oh well best start saving just a pitty you can't make calls from a galaxy 10.1
freddy0000 said:
Am starting think that my self as I left it on charge all-night and its still dead. Don't even think it as any warranty left oh well best start saving just a pitty you can't make calls from a galaxy 10.1
Click to expand...
Click to collapse
Yeah that is a real shame about the Galaxy 10.1. I have actually been thinking about getting one of those myself. I don't know about the Galaxy 10.1, but my Accer Iconia A500 tablet has a slot for a SD card that has a peice of molded plastic covering the slot. And it is work going on to be able to use it like a phone. Terrible how OEMs lock out a feature like that
Anyway back on topic, if you are interested I can give you contact info to someone that can replace the mainboard for you at a reasonable price. That would be cheaper than buying another device I think. Just PM me if you are interested.
Am in the UK mate
Think ill take my chances and try and sending if off to HTC for repair
Just booked it in now so hopefully they will fix it
Same thing happen to me the other day. It shut off and wouldn't come on. Thankfully I am paying extra for extended warranty which is basically lifetime warranty and got it replaced.
Sent from my Sensation 4G using XDA App
How much did you pay for extended warranty*
Got a email from Htc saying even though my phone is in warranty they want a £145 to fix it put not because of the fault but because at the top of the screen there a little crack and even though I said that's not why its broke they still want me to pay it. So I don't now if its worth paying that much to fix it or count my loss's. Isn't there any other way to fix a bricked phone

Samsung Infuse Motherboard

My motherboard has quit working probably from rooting and overclocking. If anybody has any or know somebody that does I would highly appreciate it.
Wrong section
Search
sent from outer space.
Can you describe in detail why you believe its the motherboard...rooting should have no affect on the mother board and the oc levels in the kernels are set at safe/stable levels...but being a fairly old phone it could've jut crapped out lol
Sent from my HTC Holiday using Tapatalk 2
probably a stuck power button
The first thing that happen, I tried to flash the Samsung ics rom with touchwiz ui, then it would come back one. I finally fixed it once and it had froyo so I tried to flash gingerbread from Odin and that's the last place it messed up. I've tried everything from gtgs ultimate unbrick to heimdall one click. I'm stuck with an IPhone and I hate it I would love to get my phone working again.
I think its the motherboard because I have no other damage besides regular where and tear, no scratches in the screen just the back side. I have no water damage so I figured its the motherboard because nothing else makes sense
Well what exactly is wrong with the phone? Does it not turn on? Does it boot loop? Does what response happens when you attempt to turn it on?
It may sound sketchy...but if you can't get it going you can ship it to me and I can try...you'll just have to pay for shipping both ways...pm me if your interested in that -otherwise...well try our best to help you through the forums
Sent from my Vivid 4G using Tapatalk 2
It gets into download mode and that's about it, I can sometimes get it into recovery but I can't do really anything. I only flash the kernel and I get into recovery and can't get anything out of it. I am very desperate and I'm thinking about sending it to you
tmac42 said:
It gets into download mode and that's about it, I can sometimes get it into recovery but I can't do really anything. I only flash the kernel and I get into recovery and can't get anything out of it. I am very desperate and I'm thinking about sending it to you
Click to expand...
Click to collapse
If you can get into download mode then you should be able to get it running. Nothing to do with the motherboard..
Try the uclb3 heimdall one-click unbrick from qkster or some odin pack. If you are getting stuck during the process, switch usb cables & ports and keep trying.
If you give up and are willing to send it to mg, then go ahead; he should be able to do the job
I have tried every heimdall and odin. i will try to switch usb cords and ports and possibly computers, but i will probaly have to send it away if this dosnt work
Hey guys i know its a very critical conditions but there are so many guide in XDA so just search for it and relax
well i received the device today...and its even got me stumped...it almost seems like a power button issue but i know its not because it stays powered on through download mode...you can successfully flash a one click heimdal but then it just boot loops the charging animation...
as of now i think it may be a bad battery or the little connecter..but even then, why would it stay on while in download mode??
gonna give odin a try and see what happens...if odin doesnt work then ill see about getting a replacement battery and see if that helps...and if that doesnt ill have to ask permission to open it up and look inside and see if i see anything unusual
alright...ive discovered this under the battery...appears that something was removed and an inner part was scratched...can anyone verify that that whole isnt supposed to be there? (my infuse got stolen from my car a couple weeks ago)
that part under there i suspect may be part of the motherboard..and if it is scratched could be the likely cause of the booting issues - but still, why does download mode have no booting issues??
again this "hole" is on the bottom left corner of where the battery should be placed
I lied...after actually looking at the end results of heimdal...the flash isn't finishing...its cutting off towards the end and then rebooting...so maybe it is the power button...still...I don't think it is as the charging boot cycle is a good 5x faster then when the phone reboots in heimdal...I'm leaning more on bad battery
edit: 99% sure its a bad battery...as soon as I unplug it while in download mode the phone turns off...I used to be able to leave my phone unplugged in download mode for hours...
Sent from my HTC PH39100 using Tapatalk 2
Mine has the hole, but it's black and not scratched.
sent from outer space.
Tmac...please check your pms...I got the phone working - just need the shipping money so I can send it back...I have it all packed up...but I don't wanna keep a box laying around in my room
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
Tmac...please check your pms...I got the phone working - just need the shipping money so I can send it back...I have it all packed up...but I don't wanna keep a box laying around in my room
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
So was it the battery? Nosey people wanna know! :cyclops: :silly:
SteveCampsOut said:
So was it the battery? Nosey people wanna know! :cyclops: :silly:
Click to expand...
Click to collapse
Kindve...he must've bricked while the battery died so the phone no longer knew how to charge a dead battery...
Once I got the battery charged a little the and ran heimdall I was able to charge the battery again with no loops
This is a common problem with the HTC vivid (my other phone). The vivid is known for not being able to charge a completely dead battery requiring you to get an external charger
Anyways...tmac I'm still waiting for your response...been about two weeks since I last heard from you...does this mean I get to keep your phone LOL message me asap
Sent from my HTC PH39100 using Tapatalk 2
mg,
Ship it to me.
I'll ship it to qkster.
He can ship it to bigjoe who will ship it to Zen.
From there it can go to truckerglenn, then who knows. lol

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