I have an original sensation and love it. Today it fell from my pocket onto tiles. Which is was about a 32inch height. . . .didn't seem to serious. At first the only damage seemed a tiny 2mm chip spot on the casing which had exposed white. But then I saw my screen!! The top left hand corner had the back light looking a bit too strong from off screen. And even worse there were permanant speckles of black in an arc shape around that corner of the screen. Then I tried rubbing it a bit and squeezing the back and slightly seperating it as I taught the fall may have changed the spacing. and at first it seemed to help maybe a little. But now there is a small section of my screen at the corner which is always black and I don't think the bacjlight is on their . The touch screen still works all over though and their are no cracks.
Anyone know what's wrong? What I can do to fix it? Any help greatly appreciated
Broken screen. Most probably the digitizer is ok. Go to a HTC repair shop, if you still have warranty
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
Thanks for the reply but surprisingly and miraculously its fixed itself over the last couple days
. It only went back to fully looking normal in the past few hours. Backlight is still a bit too bright in that area and some damage comes back if the are is hit or pressed.
So there is still some damage but 98% of the time it looks perfect and its fully working. So anyone reading this bear in mind not to be too hasty about taking your phone apart and replacing stuff where the screen is concerned.
Related
I have this weird issue i have only just noticed. In the middle of my screen, there is almost a perfect rectange of slightly discoloured, rainbowy effect on the screen. It is right in the centre of the screen, and goes to aout 1cm from the edge the whole way round.
Its like the digitizer has detached or pushed up against the screen. I cant remember doing anything to it. And if i run my finger over it, the rainbow effect moves/follows my finger then snaps back to the rectangle (kind of like when you have a bubble under a screen protector).
Also the area under this spot is slightly less sensitive and seems to be giving the odd random input.
Do you rekon this would be covered under warranty? I cant remember doing anything to the screen, and the fact is so pefectly placed in the middle of the screen.
Hey,
Mine does this as well... It's a perfect rectangle, and only visible in strong (especially flourescent) light. Can't notice any differences in input though. Interested to see what people think, and if it's a common problem. Can't remember any incident that could have led to this, I take care of my phone.
In case it helps, it's a UK Vodafone Touch Pro, with the latest HTC WWE ROM.
I have had a similair effect but not a perfect rectangle. somewhere mid screen slightly to the right I had a bubble of rainbow colour. I actually thought it was underneath the screenprotector so i bought a new one to change it. To my surprise the bubble was still there but internally.
I used to have my phone with the protective leather thingy in my jeans. I decided to take it out for a while. And what do you know. after a day the bubble dissapeared. I then put it back in my jeans and checked every hour. The bubble came back. So i'm guessing pressure on the glass internally or something.
Nowadays I dont carry it around in my tight jeans anymore. I use the protective leather that came with it and put it in my jacket pocket instead.
Edit: It has all the attributes xternal listed. The bubble that is.. less responsive random input rainbow following finger. In my case it has been due to pressure on the screen from my tight jeans. Yours might be something else though...
thanks for replies guys, sounds identical to what i have. i thought it was screen protector too, took it off to clean and noticed it was below. wasted blue, i was almost about to edit my post to include exactly what you said about flourescent light.
maybe it has happened from being in my tight jeans, strange that wasted blue and i have the same sized area though.
i have a fuze.
Mine is the Htc Touch Pro from HI, KPN Netherlands.
Xternal i would suggest you don't keep your phone in your jeans for a while and see if the bubble dissapears. Might take a few days at first. just put it in your jacket or something. If it dissapears you know what it is. I don't think this will fall under warranty. if it sticks regardless of pressure you might get warranty...
Oeh i just remember. If the backlight is out you will see a blacker than black dot on the screen where the bubble is supposed to be. if the light goes on its rainbowy fluorecent.
Thanks King, i have taken the protector off and will keep it out of my pocket. The pattern is the same if the backlight is on or off. Id post a photo, but its really hard to get it to show up in a photo.
Im of the opinion now that as you say, the digitizer is pushed against the screen, not detached. Hopefully it pops back
Hey guys.. same issue for a lot of people
It is something like this:
http://contactus.htc.com/Download.aspx?TicketID=396548&ReplyID=2&FileName=IMGP6088.jpg
Look at what HTC told me:
New Response From [ Cathy (Malaysia Support (Tech)) ]
Dear xxxx,
We regret to inform you that based on our warranty policy, we can not provide you the free repair on this issue.
If the touch window having some rainbow mark, it is caused by extra force enter to the touch window and it is under user misused. Thus, there is no Warranty Provided.
Thanks.
Best regards.
HTC
After some rants:
Thank you for contacting HTC. With reference to your query, we understand you are upset for this issue. But according to the HTC warranty policy, the LCD is not covered by warranty. Please check the attachment for HTC warranty policy. For the "newton rings" issue, we recommend you send it to service center to replace the LCD. Thanks.
HTC
Some consolidation of threads:
//forum.xda-developers.com/showthread.php?t=439410 - Diamond Screen
http://forum.xda-developers.com/showthread.php?t=475294 - TP and HD screen
http://forum.xda-developers.com/showthread.php?t=504899 - Sprint
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571 - TP
Thanks for the help guys, I'll try keeping it out of my jeans pocket for a while. Sounds like this "newton ring" problem in the other therads though. I'd tried replacing the screen protector as well before, but no joy there. Might need to try to get a replacement (took out insurance on it), but guess I'd need to flash back to the carrier ROM.
Anybody know how good Vodafone UK's insurance is about newton rings?
Just read kingpinda's post again, when my backlight is off I can still see the rings, so doesn't sound like the same problem. I'll still try it though, thanks.
Hi,
I've had my Nexus S for less than 4 weeks, and I just noticed today that the top right corner of the screen seems to have some give when you press on it. It apparently just started happening now... Anyone else have this issue with their phone? I'm wondering if I should just run to Best Buy and have them exchange the phone for me before it's too late...
Thanks,
Mike
I don't have that problem with mine but in your case looks like you might have to take that trip to best buy
Sent from my Nexus S
if you look at it, does the surface of the top corner part raised a bit compared to the other corners or sides?
I ask because I tried to press gently on the corners and also the sides and there's a very slight give. It maybe because of the type of screen (plastic?) causing the give when pressed?
yeah it appears to be ever so slighlty raised, and has a very slight give...
any word on if this is normal? I have the same issue with the bottom capacitive side....it is noticeably lose sometimes, I can push it then it becomes tight...then the capacitive buttons wont work unless I turn off the screen then turn it back on.
My 2 week old Nexus S just started doing this. It feels like the screen is attached with glue and the screen has separated from the frame. I can press on it and it sticks for a moment, but if press a minute later it clicks again.
My phone had the same problem.. Upper right screen was lifting ever so slightly. I was passed my thirty days so i couldn't bring it back to bestbuy. My only option was to send it to samsung for repair. The problem was that they had it for almost three weeks and when i got it back the screen was still lifting up. I had to send it back out and almost three weeks later (again) i got it back and it was fixed. They ended up replacing the PBA. Not exactly sure what that is but the phone is fixed.
I have had my sensation for 3 weeks now i believe. And a fe things have bothered me first of it heats up like wtf im texting why is it so ****in hot? Then i just recently noticed that if i touch the outer edges of the screen around the middle it makes a little sqeekey noise? As if the main body of the phone isnt properly in the unibody back piece. This is something i dont like it makes the phone feel less secure. Also sometime when i press the power/unlock button on the phone and the phone shows the unlock screen half the screen is black and i can only see the top half its very eirie. And hard to explain. Also on the main home page some times widgets get lines in them like old school TV's used to get those lines of tri color. Its really annoying. Is there any way I can acreen shot.
Sent from my HTC Sensation 4G using XDA App
I was wondering that if these two flaws goes together. If dust can go under screen -maby there is a too big of a gap between parts and the touchscreen connection isnt good etc. Personally I dont have neither one and my phone sits in my pocket all-day-along. So fill in the poll (if I manage to put it in) and lets see if there is something to see.
If you keep your phone so the dust problem is unlikely to appear, please DO NOT answer the poll because this would skew the results.
I think they could be linked since I only got bad touchscreen when my dust contamination level rose from 1 spec of dust to 3 and a batch on the right side. Immediately the next day I felt the touchscreen become unresponsive.
Although that day when I first spotted the increase of dust amount in the screen, touchscreen worked as intended. I only started experiencing lazy touchscreen the day after that.
Maybe somehow specs of dust get "electricized" and affect the touchscreen operation?
I don't see how this could be affected by dust, as the touch layer is glued to the glass, while the lcd is just a screen which displays stuff dust doesn't come through the touch layer. I think it's due to static buildup in the phone.
Edit: also i got the faulty touch screen issue after a week, but it disappeared again, and now i don't have it anymore
Miguel- said:
I was wondering that if these two flaws goes together. If dust can go under screen -maby there is a too big of a gap between parts and the touchscreen connection isnt good etc. Personally I dont have neither one and my phone sits in my pocket all-day-along. So fill in the poll (if I manage to put it in) and lets see if there is something to see.
If you keep your phone so the dust problem is unlikely to appear, please DO NOT answer the poll because this would skew the results.
Click to expand...
Click to collapse
No, it's not linked
I have my sensation in puch always when not in use, and there is no dust/any other stuff that could go into phone.
When I got my first sensation it had some dust or dirt whatever under the screen already, they replaced it in few days, now I have this new and it took 2weeks for something to get under there again.
Going to return/replace this again soon.
not good, not good at all!
I queryed htc about that and they answered that return/replace it at the shop, and that what the sop did nice and fast.
I wanted to check if my phone was s-on or s-off so I booted into bootloader (alas, it was s-on), but after I rebooted back into normal mode, touchscreen returned back to normal. No more touchscreen issues.
Very strange, I will be testing it further.
Hello,
I have an HTC Sensation z710e for like a month already and I'm very happy with it so far. Recently, the phone slipped from my hands a few times and the top part of the cover with the camera hole broke. I glued it back and its not that bad, only that now each time when I type with harder than tap force on the right side on the phone, it will sink a bit into the case with a annoying click and come back (not visible). Is this fixable or should I leave it?
P.S. if i take the phone out and push on the battery (same side) it will move a bit inward towards the phone's screen. Nothing looks broken at all except the little crack that is there because the top part doesn't stick perfectly back.
Thank you!