Database Info

Total brick... can AT&T tell

O.k. so I totally bricked my Inspire. I tried to partition my device with CWM via the ROM manager, and apparently there is/was a bug in it that gave it a bad repartition. This completely bricks the phone (and has been discussed widely on the Desire forums).
So can AT&T tell, will they even look. The phone has absolutely no reactions to any button, they would have to maybe re-flash it just to get it to boot. Will they look for a hardware fault, will they simply determine it was a critical failure and replace the guts and put it back into referb stock. How much actual time do you think they would put into researching/validating?
Sure on a semi functional phone they check s-off and firmware versions, but there is no access to that info on this phone in this case. I know there are no guarantees, but what are your experiences?

sell the phone as is (bricked) and buy new?
I am running leedroid as well... (I read your post) and I didnt even fool with anything more than installing the ROM.... I tried the radio flash through ROM manager gtg download section, but it didnt work.. you know I have great data speeds and good phone quality, I'm not gonna risk bricking my phone because I wann "try" to get better speed.. when infact it might get worse..

I remember back in my g1 days people used the excuse that they was updating the phone and it got stuck..maybe that will work since there is an update still going around
Sent from my quietly rooted Inspire 4g running MIUI 1.4.29v2

boufa said:
O.k. so I totally bricked my Inspire. I tried to partition my device with CWM via the ROM manager, and apparently there is/was a bug in it that gave it a bad repartition. This completely bricks the phone (and has been discussed widely on the Desire forums).
So can AT&T tell, will they even look. The phone has absolutely no reactions to any button, they would have to maybe re-flash it just to get it to boot. Will they look for a hardware fault, will they simply determine it was a critical failure and replace the guts and put it back into referb stock. How much actual time do you think they would put into researching/validating?
Sure on a semi functional phone they check s-off and firmware versions, but there is no access to that info on this phone in this case. I know there are no guarantees, but what are your experiences?
Click to expand...
Click to collapse
just bring it in tell them you was doing the OTA update and now it won't boot up or anything

boufa said:
O.k. so I totally bricked my Inspire. I tried to partition my device with CWM via the ROM manager, and apparently there is/was a bug in it that gave it a bad repartition. This completely bricks the phone (and has been discussed widely on the Desire forums).
So can AT&T tell, will they even look. The phone has absolutely no reactions to any button, they would have to maybe re-flash it just to get it to boot. Will they look for a hardware fault, will they simply determine it was a critical failure and replace the guts and put it back into referb stock. How much actual time do you think they would put into researching/validating?
Sure on a semi functional phone they check s-off and firmware versions, but there is no access to that info on this phone in this case. I know there are no guarantees, but what are your experiences?
Click to expand...
Click to collapse
Really? Far as I know ROM Manager only sets up partitioning for SDCARDS, not the device.
Can you point me to the other threads that discuss this in more accurate detail, because I can't find them with my evidently feeble search ability?

Its in desire HD forum somewhere, supposedly koush fixed it with the new clockwork recoverys, but there is LOTS of bricks in that thread. I think he was using an old script for repartitioning, and it was calling the wrong partitions to repartition. I believe it was supposed to repartition the external SD which would be dev/block/mmcblk0 on a g1 or older phones, but on our phones that happens to be internal flash memory, which results in unrecoverable brick.
Edit - here's the link
http://forum.xda-developers.com/showthread.php?t=1043160

di11igaf said:
Its in desire HD forum somewhere, supposedly koush fixed it with the new clockwork recoverys, but there is LOTS of bricks in that thread. I think he was using an old script for repartitioning, and it was calling the wrong partitions to repartition. I believe it was supposed to repartition the external SD which would be dev/block/mmcblk0 on a g1 or older phones, but on our phones that happens to be internal flash memory, which results in unrecoverable brick.
Edit - here's the link
http://forum.xda-developers.com/showthread.php?t=1043160
Click to expand...
Click to collapse
Cut the USB Cable Strip the wires on the end. Plug the micro end into the phone attach a battary charger to the wires flip switch. let it cook for a few. Unhook it and return it. Toasty. This is fraud, but you are talking that anyways... ...

I bricked my Aria trying to flash a new Rom. Since it was still under the limited warranty, I called HTC. They give you a tracking number, you send it in, and they diagnose it. If it falls under the warranty then they repair it free. Otherwise if there is water damage or physical damage they'll tell you the cost to repair it or you can just have them send it back to you with no repair, but with a $39 charge. If your Inspire does not turn on at all then you should have no problem getting it repaired. Good luck
HTC customer care depeartment
1-888-354-2375
M-F 8am - 8pm EST
Sent from my Desire HD using XDA App

tweaked said:
Cut the USB Cable Strip the wires on the end. Plug the micro end into the phone attach a battary charger to the wires flip switch. let it cook for a few. Unhook it and return it. Toasty. This is fraud, but you are talking that anyways... ...
Click to expand...
Click to collapse
Instead of trying to return the phone, why doesn't the OP find someone locally who he can pay to fix it? I had a similar screw up last fall, when I was trying to root my Droid X. I found a "for real" cell phone repair man and he fixed it for me. Cost me $40.00, and the guy gave me a finger wagging lecture on the dangers of rooting your phone. Since I had by that time figured out what I had done wrong, I took the repaired phone home and rooted it correctly, and it's still running fine today.
There *has* to be a shop or a person in the same city as the OP who can fix that phone for a fee, and that's the better solution. Yeah, it costs money, but it's also a case of "You broke it, YOU fix it".
-Mike

Ultra Droid said:
Instead of trying to return the phone, why doesn't the OP find someone locally who he can pay to fix it? I had a similar screw up last fall, when I was trying to root my Droid X. I found a "for real" cell phone repair man and he fixed it for me. Cost me $40.00, and the guy gave me a finger wagging lecture on the dangers of rooting your phone. Since I had by that time figured out what I had done wrong, I took the repaired phone home and rooted it correctly, and it's still running fine today.
There *has* to be a shop or a person in the same city as the OP who can fix that phone for a fee, and that's the better solution. Yeah, it costs money, but it's also a case of "You broke it, YOU fix it".
-Mike
Click to expand...
Click to collapse
Who knows what the the OP is going to do? Yer suggestion is a good one if he doesn't live in BFE Oklahoma...I do not suggest he commit fraud. But I love when ppl fry stuff with battery chargers.

tweaked said:
Who knows what the the OP is going to do? Yer suggestion is a good one if he doesn't live in BFE Oklahoma...I do not suggest he commit fraud. But I love when ppl fry stuff with battery chargers.
Click to expand...
Click to collapse
LOL! I need to clarify something - I wasn't trying to direct any criticism towards you or any of the other posters, I just hit "quote", and yours was the last post. The thing that gets me personally upset is the people who post on this and other forums, saying that their rooting or ram installation froze their phone, they think they bricked it, and now they want to give it back to AT&T or Verizon and claim it's defective.
Nowhere is there a *hint* of "can someone help me find a shop in Baltimore, Maryland who I can pay to fix my phone?" - not a thought of "Well, *I* screwed up, so I guess this is going to cost me some money to fix". They seem to feel that rooting their phone (which voids their warranty) falls under an "accepted use" exception and that the service provider is obligated to give them a new phone for free, in a kind of "do over".
When I bricked my Droid X last fall, I knew that I'd screwed-up big time, but it never entered my mind to take it back to Verizon and claim it was a defective phone. The thing was fine out the box, Verizon and Motorola didn't screw up, *I* did. But that's just me, and where I'm coming from.
-Mike

Mike ur a good man. I feel ya. I was flashing my vibrant and while it was writing system,it died. It wouldn't do anything and was totally bricked. So I decided to work with it instead of blaming the companies. Finally I learned odin and managed to salvage the device.
Sent from my HTC Desire HD using XDA App

tweaked said:
Who knows what the the OP is going to do? Yer suggestion is a good one if he doesn't live in BFE Oklahoma...I do not suggest he commit fraud. But I love when ppl fry stuff with battery chargers.
Click to expand...
Click to collapse
Haha def from BFE Oklahoma haha...
Sent from Inspire 4g with latest MIUI (customized) with either latest cyan or lordmod kernel

mattmiller said:
Mike ur a good man. I feel ya. I was flashing my vibrant and while it was writing system,it died. It wouldn't do anything and was totally bricked. So I decided to work with it instead of blaming the companies. Finally I learned odin and managed to salvage the device.
Sent from my HTC Desire HD using XDA App
Click to expand...
Click to collapse
Do you have a link or any odin reference info
Sent from Inspire 4g with latest MIUI (customized) with either latest cyan or lordmod kernel

Ultra Droid said:
...The thing was fine out the box, Verizon and Motorola didn't screw up, *I* did. But that's just me, and where I'm coming from.
-Mike
Click to expand...
Click to collapse
You're speaking of a concept that is all but lost these days, that being personal responsibility. It's big brother accountability was killed same 10+ years ago.
Folks don't like when the consequences of their choices bring an undesired result. I could go on and on bu I'll end the beginnings of a rant right here.
Tx

Go to the vibrant forums,look in stickies.
gchatt10 said:
Do you have a link or any odin reference info
Sent from Inspire 4g with latest MIUI (customized) with either latest cyan or lordmod kernel
Click to expand...
Click to collapse
Sent from my HTC Desire HD using XDA App

mattmiller said:
Mike ur a good man. I feel ya. I was flashing my vibrant and while it was writing system,it died. It wouldn't do anything and was totally bricked. So I decided to work with it instead of blaming the companies. Finally I learned odin and managed to salvage the device.
Sent from my HTC Desire HD using XDA App
Click to expand...
Click to collapse
Well, that's my point - there was no indication that the OP made any effort what so ever to fix it himself, or to pay someone to do it, if he couldn't. It came across as "Damn! Well, back to AT&T for a replacement." Personal Responsibility...
-Mike

Some people in this thread give me hope. Personal responsibility is all but lost these days and its good to see people offer good suggestions. Mine would be follow the golden rule. Trust me when I say no one hates ATT more than I, but still. Not saying anything about the op, just sayin.
Sent from my Desire HD using XDA App

tweaked said:
Cut the USB Cable Strip the wires on the end. Plug the micro end into the phone attach a battary charger to the wires flip switch. let it cook for a few. Unhook it and return it. Toasty. This is fraud, but you are talking that anyways... ...
Click to expand...
Click to collapse
Lithium Ion batteries have pre-programmed circuitry in them that measures the range of current. If current outside of the pre-programmed range is introduced, it simply will not charge.
So...with that said, the only way to make this method work, is to use...say...a car battery charger. Something that will spike the current at least 5 to 6 times higher than that of the battery. Otherwise the circuitry in the battery will simply stop it, and allow it to "pass-through."
Now...while we are on the subject of fraud and "frying" electronics... Put it in a microwave for LITERALLY 2 seconds. Anymore than that, and you WILL be caught once the device is inspected. This is not enough to melt any circuitry on the phone at all, nor harm anything physically. The microwave essentially is like hitting the device with an EMP. ;-) (EMP = Electro Magnetic Pulse)

tribalartgod said:
Lithium Ion batteries have pre-programmed circuitry in them that measures the range of current. If current outside of the pre-programmed range is introduced, it simply will not charge.
So...with that said, the only way to make this method work, is to use...say...a car battery charger. Something that will spike the current at least 5 to 6 times higher than that of the battery. Otherwise the circuitry in the battery will simply stop it, and allow it to "pass-through."
Now...while we are on the subject of fraud and "frying" electronics... Put it in a microwave for LITERALLY 2 seconds. Anymore than that, and you WILL be caught once the device is inspected. This is not enough to melt any circuitry on the phone at all, nor harm anything physically. The microwave essentially is like hitting the device with an EMP. ;-) (EMP = Electro Magnetic Pulse)
Click to expand...
Click to collapse
Yeah, a car battery charger. What other kind of battery charger would you attach to bare stripped wires? Lol

Brick and no insurance

I hadn't bricked. Just A question. If I brick my phone with gb and I don't have the insurance, they won't replace it right?
Sent from my ADR6400L using XDA App

Depends on how you bricked it. Technically software updates still would allow warranty repair (as far as I'm aware). But there are rooters who start rooting without really knowing what they are doing and brick their phones. Obviously when they go in asking for a new phone Verizon has no proof to what happened and usually honors that warranty. I could never do this in my right mind. But if I bricked my device through an update that wasn't my fault (say the recent Thunderbolt GB bricks), I'd collect warranty. There is no way for them to prove that you were rooting so they usually honor it.

My guess is no, but its worth a shot.

BigMcGuire said:
Depends on how you bricked it. Technically software updates still would allow warranty repair (as far as I'm aware). But there are rooters who start rooting without really knowing what they are doing and brick their phones. Obviously when they go in asking for a new phone Verizon has no proof to what happened and usually honors that warranty. I could never do this in my right mind. But if I bricked my device through an update that wasn't my fault (say the recent Thunderbolt GB bricks), I'd collect warranty. There is no way for them to prove that you were rooting so they usually honor it.
Click to expand...
Click to collapse
+1
If you flash something leaked/unauthorized its not covered. If an official ota (once it's pushed) bricks you, then it's covered. Keep in mind if you trick somebody @ Verizon and get them to replace it, they may not know the truth but HTC will once its sent to them. These things hurt the root community in the long run.
Sent from my ThunderBolt using Tapatalk

They will cover it. I've sent back phones still rooted rom'd evrrythig. They don't care!
They do not take the time to check what your running they just wipe the phone right away. Myself and several others have sent back phones without spending the time to put back the stock rom. Just go for it!!!!

I would just get insurance if your rooted. It seems there is no rhyme or reason when or if the phone will brick.

If you run into a particularly stubborn rep who keeps pressuring you for answers, or specifically asking if you have installed anything on it, just keep shrugging your shoulders as if you have no clue. Be natural about it, and just say it started doing this on its own out of the blue. Because they obviously cant tell if you did anything they'll have no choice but to give you another.
I dont think HTC will mind getting back a bricked phone from rooting, because they know 90% of the reason you bought the HTC in the first place was because it has a strong rooting community. They'd rather keep people interested in their phones than the occasional brick they have to replace, which they will just use for parts or whatever anyway.

mcmillanje said:
+1
If you flash something leaked/unauthorized its not covered. If an official ota (once it's pushed) bricks you, then it's covered. Keep in mind if you trick somebody @ Verizon and get them to replace it, they may not know the truth but HTC will once its sent to them. These things hurt the root community in the long run.
Sent from my ThunderBolt using Tapatalk
Click to expand...
Click to collapse
This is the right answer. If you bricked it via your own doing (read hacking and screw something up or it bricks from an experimental radio that was leaked) and return it as defective, that's kinda like opening up a can of Coke at the grocery store, drinking it, and then sitting it on a shelf and not buying it. Nobody will probably see you and you probably won't get caught. But it's wrong.
If an OTA from Verizon bricked it, then return it.
But before you resort to either of the above answers, talk to some people here (or in IRC) first. You can probably fix it and probably won't need to return it.

My Droid X was covered when the Gingerbread OTA bricked it, but I couldn't have had it covered if I rooted it and was installing a custom ROM.

You will not able get replacement without insurance and you will end up pay full amount cost of TB for the replacement. sucks

chrootz said:
You will not able get replacement without insurance and you will end up pay full amount cost of TB for the replacement. sucks
Click to expand...
Click to collapse
Haha. I'm laughing. Not true.

thx guys

They probably wouldn't know.

dalrym05 said:
Haha. I'm laughing. Not true.
Click to expand...
Click to collapse
They have a new policy now, if you send back a phone that would not have been covered under warranty, the tech at the warehouse will take pictures and email them to you as proof.
They will then proceed to charge you up to $300 on your bill. Non-negotiable, non-refundable.
Sent from my ThunderBolt using Tapatalk

mcmillanje said:
They have a new policy now, if you send back a phone that would not have been covered under warranty, the tech at the warehouse will take pictures and email them to you as proof.
They will then proceed to charge you up to $300 on your bill. Non-negotiable, non-refundable.
Sent from my ThunderBolt using Tapatalk
Click to expand...
Click to collapse
I sent a phone in due to random reboots. Show me how they would know the difference if unrooted. /sarcasm
People just unroot your phone before taking it anywhere or sending it anywhere.
Sent from my ThunderBolt using XDA App

mcmillanje said:
They have a new policy now, if you send back a phone that would not have been covered under warranty, the tech at the warehouse will take pictures and email them to you as proof.
They will then proceed to charge you up to $300 on your bill. Non-negotiable, non-refundable.
Sent from my ThunderBolt using Tapatalk
Click to expand...
Click to collapse
And now I'm laughing even harder! My chest hurts. I think yo guys gave me a heartattack.

Jaxidian said:
This is the right answer. If you bricked it via your own doing (read hacking and screw something up or it bricks from an experimental radio that was leaked) and return it as defective, that's kinda like opening up a can of Coke at the grocery store, drinking it, and then sitting it on a shelf and not buying it. Nobody will probably see you and you probably won't get caught. But it's wrong.
If an OTA from Verizon bricked it, then return it.
But before you resort to either of the above answers, talk to some people here (or in IRC) first. You can probably fix it and probably won't need to return it.
Click to expand...
Click to collapse
I couldn't agree with you more. Too many people abusing the root process. You chose to root your phone. You knew what the consequences could be. But YOU decide to return it for warranty when you screwed it up? *sigh*
This is why manufacturers have to modify their return policies to something rediculous.

Good luck.
dalrym05 said:
Haha. I'm laughing. Not true.
Click to expand...
Click to collapse

no more exchanges for all g2x's according to LG

so i called tmobile just right now. told them ive got issues with rebooting and my phone shutting down to the point where the only way to get my phone back on is to pull the battery out and put it back in (very annoying). i asked if they can just send me another g2x and maybe i wont have those issues (since i know not all g2x's have this issue) but anyways tmobile said LG told tmobile to not replace ANY g2x for another g2x or even another phone like the g2x (which is bull****) i know they were replacing the g2x for sensation 4gs before but i guess they stopped doing that cause of LG. LG said this is a known issue with all g2x's (duh or most) and they said they are figuring out what is the cause of this and there might be an update to fix it, maybe ics? lmao yeah right we arent that lucky but i hope we are. i guess we will find out on the 1st of dec to see what LG has to say. so i just had to vent how pissed i am at LG for being dicks and tmobile for not letting me get another phone at least. the rebooting is unacceptable. dont get me wrong the g2x is a fast devices compared to the sensation and other devices but what holds this phone back is the damn rebooting for me and the phone shutting down. well hopefully are kick ass developers can get ics running good on are g2x's to save the life of this phone and make it a kick ass device again. lol
oh i forgot to add. tmobile said if i called lg, they said they might replace my g2x for the new lg mytouch series phones. i about died lmfao. u got to be kidding me. g2x for a lg mytouch? please im not down grading my device. screw that.

Root, install custom ROM?

aceofserenity said:
Root, install custom ROM?
Click to expand...
Click to collapse
i did and still didnt fix my issues. im rooted now, i was using EaglesBlood 2.3.7

CM7 nightlies, no more issues. GREAT phone!

smacNOLA said:
CM7 nightlies, no more issues. GREAT phone!
Click to expand...
Click to collapse
yuuuuup!
Sent from my LG-P999 using xda premium

I had the same problems with my phone and installing Weapon G2x 3 solved the rebooting issues for me.

i will try other roms. i just added more info at the bottom of the OP as well.

You'd be able to get an exchange for a different problem, but yeah sometimes they do have such a policy. Back when I worked for TMO the big phone with this kind of issue was the original Samsung Behold (pre-Android). It randomly rebooted, shut off, all kinds of stuff. It was a known issue Samsung wouldn't fix. We had a written policy that on that particular phone, we would not exchange it for software freeze issues. Run customer through normal troubleshooting, state it was a known issue, move on. Usually if they got a supervisor they could eventually get it switched for a different phone if they were a long-time customer, etc, etc...
However, if you are having other problems, you will still be able to exchange your g2x...

lotherius said:
You'd be able to get an exchange for a different problem, but yeah sometimes they do have such a policy. Back when I worked for TMO the big phone with this kind of issue was the original Samsung Behold (pre-Android). It randomly rebooted, shut off, all kinds of stuff. It was a known issue Samsung wouldn't fix. We had a written policy that on that particular phone, we would not exchange it for software freeze issues. Run customer through normal troubleshooting, state it was a known issue, move on. Usually if they got a supervisor they could eventually get it switched for a different phone if they were a long-time customer, etc, etc...
However, if you are having other problems, you will still be able to exchange your g2x...
Click to expand...
Click to collapse
oh ok. yeah they said they are not aloud to exchange any g2x's because lg told tmobile not to do it anymore and that they are trying to figure out what is causing the issue. so im thinking they are working on a update for are phones unless they are gonna replace everyones g2x lmao which i doubt that.

I guess I'm one of those few, because I have absolutely no problems with my g2x
Sent from my LG-P999 using xda premium

i have no problems and i love it .

s10shane said:
oh ok. yeah they said they are not aloud to exchange any g2x's because lg told tmobile not to do it anymore and that they are trying to figure out what is causing the issue. so im thinking they are working on a update for are phones unless they are gonna replace everyones g2x lmao which i doubt that.
Click to expand...
Click to collapse
I have a hard time believing LG can dictate to Tmobile whether to exchange their customer's phones. Wouldn't it be up to T-Mobile, not LG, if T-Mobile wants to eat the cost of a replacement phone? I'd try another service rep. Stinks of BS to me.
Sent from my LG-P999 using XDA App

phburks said:
I have a hard time believing LG can dictate to Tmobile whether to exchange their customer's phones. Wouldn't it be up to T-Mobile, not LG, if T-Mobile wants to eat the cost of a replacement phone? I'd try another service rep. Stinks of BS to me.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
yeah i talked to, two technical support people and its noted in there system that they are not aloud to exchange any g2x devices because lg told them not to because its a known issue and getting another g2x isnt gonna fix the problem. so that tells me its probably a software issue. i even talked to the tmobile customer loyalty and they even said there is nothing they can do for me. so i guess im screwed. hopefully i dont keep having issues with my phone. the rebooting isnt as bad as the whole phone shutting down in my pocket and it not coming back on like it did to me the other day. i use my phone for my alarm clock for school so having it shut down and not boot back on unless u pull the battery out and put it back in is complete bull****. i wish i had the money to just go buy the gs2.

phburks said:
I have a hard time believing LG can dictate to Tmobile whether to exchange their customer's phones. Wouldn't it be up to T-Mobile, not LG, if T-Mobile wants to eat the cost of a replacement phone? I'd try another service rep. Stinks of BS to me.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I think he missed the point... As a former t-mobile t2 pda rep, I know how this works.... They have a webpage for that phone in the intranet (I am pretty sure of this, though I no longer work there) saying KNOWN ISSUES. On that memo is "Device Freezes/Reboots". Under that section it will go through basic t/s and then state: DO NOT EXCHANGE DEVICE.
That means, if you are having freezes/reboots, they will not exchange your phone.
It does NOT mean you cannot get an exchange for any other warranty related issues, for example, if your screen goes out, phone won't charge, volume buttons won't respond, etc. If they refused ALL warranty exchanges, they would have a class action suit very quickly and they know it as they ARE contractually obligated to cover the phone under warranty.

The manufacturer gets a financial “ding” when phones are returned. They get to have a say so in what is an appropriate exchange unfortunately. To me, if they have a fix for the issue and you don’t upgrade it would be your issue. But them saying we are losing too much money on this issue, we now declare that we will fix it (with no completion date in place) to prevent exchanges is deceitful. There really needs to be federal regulation that covers this. To me, these circumstances mean there should be a refund as opposed to an exchange if they want to take this approach. They have rendered the phone useless and have admitted that it is a design issue and not a hit or miss manufacturing issue. The problem is there is no down said to their declaration that they are working on a fix.

whealy said:
The manufacturer gets a financial “ding” when phones are returned. They get to have a say so in what is an appropriate exchange unfortunately. To me, if they have a fix for the issue and you don’t upgrade it would be your issue. But them saying we are losing too much money on this issue, we now declare that we will fix it (with no completion date in place) to prevent exchanges is deceitful. There really needs to be federal regulation that covers this. To me, these circumstances mean there should be a refund as opposed to an exchange if they want to take this approach. They have rendered the phone useless and have admitted that it is a design issue and not a hit or miss manufacturing issue. The problem is there is no down said to their declaration that they are working on a fix.
Click to expand...
Click to collapse
**** if there was an update to fix it i would jump all over it lmao. all i care about now is what lg is gonna say on the 1st of december. i hope they tell everyone that the g2x will get ics and that it will fix rebooting issues lmao

the only problem is i have screen bleeding everything else can be fixed with a custom rom but this screen is so ugly.. 5 bleeding spots on the corners...

phburks said:
I have a hard time believing LG can dictate to Tmobile whether to exchange their customer's phones. Wouldn't it be up to T-Mobile, not LG, if T-Mobile wants to eat the cost of a replacement phone? I'd try another service rep. Stinks of BS to me.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
yes sounds like BS, about the only thing I am sure that LG told T-Mobile is that the customers that are returning 10 phones for a screen bleed issue. LG would basically be saying, you are having customers abuse the warranty.
This guy seem to have messed up his phone by not knowing how to root his phone, flashing the over the air ROM, through the LG provided program might help.
He might need to have the his dad the account holder call up T-Mobile, he should at least try the stock phone and remove the EB rom, or try BAKA ot Tengi
I think he is part of the OccupyLG .... power to the techno-noobs

s10shane said:
**** if there was an update to fix it i would jump all over it lmao. all i care about now is what lg is gonna say on the 1st of december. i hope they tell everyone that the g2x will get ics and that it will fix rebooting issues lmao
Click to expand...
Click to collapse
Need to reread the Facebook post. It states December but no date. The way LG works it could be the end of the month if at all before they let anyone know about the update.
https://www.facebook.com/notes/lg-m...40-ice-cream-sandwich-upgrade/316431148368212

I just went through the warranty exchange dance with T-Mobile. While I was able to get a sensation the only phone they offered my wife's g2x replacement was a sidekick 4g....totally not a fair replacement! Single core and 3mp camera....crap. so I took the g2x and rooted it and fixed it myself.
Sent from my LG-P999 using XDA App

Did i just brick my phone?

I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.

Did you flash first the ruu that came with your phone?
Sent from my HTC Sensation Z710e using XDA App

and1kar said:
Did you flash first the ruu that came with your phone?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Nope i used the tmous 1.50.

I am pretty sure you forgot to run the RUU, and sadly yes I have to inform you that it is bricked :/

xsteven77x said:
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Click to expand...
Click to collapse
Sounds like you bricked it, yes :s

Thanks for the replies guys.

Since i got it from craigslist my only hope is paying htc to repair it i'm assuming?

It should still be covered by the original warranty right?

LooieENG said:
It should still be covered by the original warranty right?
Click to expand...
Click to collapse
Just got off the phone with HTC. It is still covered under their warranty. Hopefully since all my void stickers in good standing, I have no physical damage, was able to get the CID back to Tmous and the write secureflag3 went through, there will be no reason to deny it. Here is hoping! I think EXT4 recovery is still on there though. Hopefully it will be so bricked that they will have to reset it and reload the software to be able to do anything with it

Hope you manage to get it fixed!
A question, I have yet to root my XE, but is SUPERCID a must on a sim free phone if you want to flash roms?

the fact is that if it is so bricked that it won't turn on at all they won't check it further. many members achieved to get a new phone as replacement

Just make sure you tell HTC you are the original owner and didnt get it from craigslist.Also DO NOT UNDER ANY CIRCUMSTANCES Mention any hacking forums like XDA,or ROOT, Just claim that it said "an update was available" so you chose to update and the battery died.I've had free repairs under warranty by using that same advice, A friend of mine mentioned root on his nexus one and they charged him for repair even though it was a month old as he voided the warranty

bonesy said:
Just make sure you tell HTC you are the original owner and didnt get it from craigslist.Also DO NOT UNDER ANY CIRCUMSTANCES Mention any hacking forums like XDA,or ROOT, Just claim that it said "an update was available" so you chose to update and the battery died.I've had free repairs under warranty by using that same advice, A friend of mine mentioned root on his nexus one and they charged him for repair even though it was a month old as he voided the warranty
Click to expand...
Click to collapse
I definitely didnt mention xda or flashing roms or anything, and I told them i received it as an anniversary gift (even though i really did get it from craigslist). Told them i rebooted the phone and it just never came back on. Which really is what happened while leaving out a few details lol.

I wonder what would them HTC guys think if they are already among us

same thing happened to me the other day on my evo 3d...gonna send it in to htc as well...hope they won't know...what are the chances of them getting the phone to turn on??
xsteven77x said:
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Click to expand...
Click to collapse

poktangju said:
same thing happened to me the other day on my evo 3d...gonna send it in to htc as well...hope they won't know...what are the chances of them getting the phone to turn on??
Click to expand...
Click to collapse
From everything i read online it really seems hit or miss depending on the technician you get. More often than not they seem to let things slide even if it seems obvious that they should have been able to see it was rooted etc. Here is hoping . I'm gonna send it out tomorrow and will keep this thread updated with developments if anyone is interested in how it went. I have read some HORROR stories about people sending there phone to HTC and it become missing in action for MONTHS. I really pray to christ that does not happen to me.
O/T a little bit, but how come with just about any other "thing" in life a warranty is good and is tied to the object and not to the person. Even though i got this phone off of craigslist, why should that have ANYTHING to do with it. The phone is the phone and the warranty is the warranty regardless of whose possession it is in. I just don't think tmobile should be able to do that. Also i think it's BS that if you buy a brand new phone and it breaks 2 days later, they give you a refurb and not a new one. How do they get away with this ****!

i think im gonna take my chances as well...the person i talked to at htc did say that if the damages were caused by me then i would have a choice to pay them to fix if not i would have to pay $35 to get the phone back...so this could end up costing the shipping to send phone and the $35 to get the phone back.
xsteven77x said:
From everything i read online it really seems hit or miss depending on the technician you get. More often than not they seem to let things slide even if it seems obvious that they should have been able to see it was rooted etc. Here is hoping . I'm gonna send it out tomorrow and will keep this thread updated with developments if anyone is interested in how it went.
Click to expand...
Click to collapse

Just wondering how this has progressed. Did you send your phone to HTC? Did they say what the potential repair costs could be?

Well i sent it out on 12/21 and they received it on 12/28. On the tracking website, it says "In repair". From experience, if it is going to have any issues or gonna charge you any money, it says under review until you have spoke to them and made arrangements or paid them. One thing that is pissing me off good is that every day, the day it says it was received is changed. So everyday i have checked, it went from saying received on 12/28, to 12/29, to 12/30, and now 1/1. So i dont know if that is just the way the system works, or if they are trying to sheist me and take forever and a day like some of the horror stories i have read. Not really sure what their is to do but send a replacement since it is hard bricked and cannot be resuscitated even with professional tools from all the research i have done online. In the meantime, i bought a galaxy s 2 and am LOVING it, except for the lack of development in comparison to here in sensation land!

did you get your phone back?
xsteven77x said:
Well i sent it out on 12/21 and they received it on 12/28. On the tracking website, it says "In repair". From experience, if it is going to have any issues or gonna charge you any money, it says under review until you have spoke to them and made arrangements or paid them. One thing that is pissing me off good is that every day, the day it says it was received is changed. So everyday i have checked, it went from saying received on 12/28, to 12/29, to 12/30, and now 1/1. So i dont know if that is just the way the system works, or if they are trying to sheist me and take forever and a day like some of the horror stories i have read. Not really sure what their is to do but send a replacement since it is hard bricked and cannot be resuscitated even with professional tools from all the research i have done online. In the meantime, i bought a galaxy s 2 and am LOVING it, except for the lack of development in comparison to here in sensation land!
Click to expand...
Click to collapse

Warning to those with T-Mobile Warranty

Last week on Tuesday I decided to get a warranty replacement, now... I'm well aware that these are refurbished phones and that they can be damaged, etc. T-Mobile, however, assures you that they are to appear "Like-new". Well, the device came the next day as promised and what do I see? 10-12 dead pixels and... spotting behind the screen... like WATER DAMAGE! At this point I'm thinking... "Wtf T-Mobile?" So I give 'em a call, they tell me they'll send out another and that they are sorry for the inconvenience... Well, this time Friday rolls around and the delivery comes... I grab the box and get ready to open it with my Partner, jokingly I say to him... "Let's see how messed up this one is!" and I open the box... Well, the second one they sent has a LARGE chunk out of the MAO in the bottom left corner of the device... like it had been dropped. I'm pissed at this point... I call T-Mobile and because it's a defect in the "hardware" I had to take it down to the store to get a rep to verify that the device was damaged (also still in the warranty box they send out) and at this point they take $25 off my bill and offer me yet another warranty replacement!!! UGH!! So, the new one is coming today... If it's messed up I am demanding that they send me a new one. I'm so upset at this point... My device I sent to them to begin with was damn near flawless other than (from what I could tell) software issues.
What do y'all think? I'm starting to believe they don't even perform these so-called "Quality checks"

Been there done that I had to go through 6 phones. they offered me a brand new Galaxy S 2 . But it's backordered so I decided not to do it
Sent from my HTC VLE_U using xda premium

Spastic909 said:
Been there done that I had to go through 6 phones. they offered me a brand new Galaxy S 2 . But it's backordered so I decided not to do it
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
If I even get one more messed up one I'm gonna make them give me a new One S... I bought this phone, I'm sticking with this phone. They WILL give me a new one. Heh. Also, I came from the GSII... Don't do it... the DPI is weird and everything is HUGE on the screen. Lol. I didn't like it mainly because with the default TouchWiz roms you can't change DPI or the UI is all diff sizes and messed up... Now... On custom CM10 roms, etc you can change DPI and it looks amazing at like 200 DPI or so... but back then the bugs were too much to stay on custom roms.

Went through these with my wifes amaze. I demanded a brand
New one s and got it.
Sent from my SGH-T999 using xda premium

Daiskei said:
If I even get one more messed up one I'm gonna make them give me a new One S...
Click to expand...
Click to collapse
what are you going to do if they tell you to go pound sand?

I don't understand why you are warning people about their warranty...they are doing what they are supposed to be doing. I understand the frustration of having to keep getting a replacement, but at least they are cooperative and doing it. ..sounds like a good warranty to me.
Sent from my HTC One S using xda app-developers app

they sent me 4 defective replacement sensation 4g's until i demanded a comperable android replacement... after a couple of other rep's and explaining to them why a nokia lumina is not a comperable device then asking for a supervisor they sent me my One S free of charge, I offered to send my sensation back but they didnt send a box to return it in.... Thats a Win in my book. I did have to call back twice to get them to take the charge for the One S off my bill, which they did

Yea, I've never had an issue with T-Mobile warranty...that's how I got my One S...I had a Sensation, then complained enough, and they upgraded me to the One S at no charge. It might be a pain to go through numerous phones before getting a good one, but you can't beat the fact that they overnight you a phone with just a simple phone call, great service.
Sent from my HTC One S using xda app-developers app

Your talking about assurion right? cause theyre their own company. theres a big difference. and yea id be pissed to pay a deductible and get a messed up phone. the last time i had my phone replaced by them it was pretty much brand new so im sorry for your luck :/

Im more curious as to why you sent your original back, if all it had was a software issue?

Goatshocker said:
Im more curious as to why you sent your original back, if all it had was a software issue?
Click to expand...
Click to collapse
Agreed. Doesn't make any sense. You would figure that since he's on XDA, that he'd try to flash a new ROM, reflash the original, etc, to get it back to normal.
Then again, some people are hardcore about not wanting to touch their phone's ROM. I on the other hand, am absolutely disgusted by HTC Sense and all the fancy pants bull**** it has. Simplicity, minimalism, and speed are where it's at.

nickmv said:
Agreed. Doesn't make any sense. You would figure that since he's on XDA, that he'd try to flash a new ROM, reflash the original, etc, to get it back to normal.
Then again, some people are hardcore about not wanting to touch their phone's ROM. I on the other hand, am absolutely disgusted by HTC Sense and all the fancy pants bull**** it has. Simplicity, minimalism, and speed are where it's at.
Click to expand...
Click to collapse
It stopped saving screenshots (not a big deal) however, it shortly after started saving all photos taken with the camera as 0byte files. NOTHING fixed it. I even put the phone back to S-On and unlocked, re-rooted, redid the S-Off... Nothing helped. Kinda useless if I can't take pictures. I also tried many different roms.
Also, the warning was to say that if you need a replacement... make sure you can deal with going through 4-5 before you get one that is fully intact. The last one they sent me (#3) had the screen popping up out of the device. You could see the button backlights fron the side if you looked at it, got yet another coming tomorrow.