Total brick... can AT&T tell - HTC Inspire 4G

O.k. so I totally bricked my Inspire. I tried to partition my device with CWM via the ROM manager, and apparently there is/was a bug in it that gave it a bad repartition. This completely bricks the phone (and has been discussed widely on the Desire forums).
So can AT&T tell, will they even look. The phone has absolutely no reactions to any button, they would have to maybe re-flash it just to get it to boot. Will they look for a hardware fault, will they simply determine it was a critical failure and replace the guts and put it back into referb stock. How much actual time do you think they would put into researching/validating?
Sure on a semi functional phone they check s-off and firmware versions, but there is no access to that info on this phone in this case. I know there are no guarantees, but what are your experiences?

sell the phone as is (bricked) and buy new?
I am running leedroid as well... (I read your post) and I didnt even fool with anything more than installing the ROM.... I tried the radio flash through ROM manager gtg download section, but it didnt work.. you know I have great data speeds and good phone quality, I'm not gonna risk bricking my phone because I wann "try" to get better speed.. when infact it might get worse..

I remember back in my g1 days people used the excuse that they was updating the phone and it got stuck..maybe that will work since there is an update still going around
Sent from my quietly rooted Inspire 4g running MIUI 1.4.29v2

boufa said:
O.k. so I totally bricked my Inspire. I tried to partition my device with CWM via the ROM manager, and apparently there is/was a bug in it that gave it a bad repartition. This completely bricks the phone (and has been discussed widely on the Desire forums).
So can AT&T tell, will they even look. The phone has absolutely no reactions to any button, they would have to maybe re-flash it just to get it to boot. Will they look for a hardware fault, will they simply determine it was a critical failure and replace the guts and put it back into referb stock. How much actual time do you think they would put into researching/validating?
Sure on a semi functional phone they check s-off and firmware versions, but there is no access to that info on this phone in this case. I know there are no guarantees, but what are your experiences?
Click to expand...
Click to collapse
just bring it in tell them you was doing the OTA update and now it won't boot up or anything

boufa said:
O.k. so I totally bricked my Inspire. I tried to partition my device with CWM via the ROM manager, and apparently there is/was a bug in it that gave it a bad repartition. This completely bricks the phone (and has been discussed widely on the Desire forums).
So can AT&T tell, will they even look. The phone has absolutely no reactions to any button, they would have to maybe re-flash it just to get it to boot. Will they look for a hardware fault, will they simply determine it was a critical failure and replace the guts and put it back into referb stock. How much actual time do you think they would put into researching/validating?
Sure on a semi functional phone they check s-off and firmware versions, but there is no access to that info on this phone in this case. I know there are no guarantees, but what are your experiences?
Click to expand...
Click to collapse
Really? Far as I know ROM Manager only sets up partitioning for SDCARDS, not the device.
Can you point me to the other threads that discuss this in more accurate detail, because I can't find them with my evidently feeble search ability?

Its in desire HD forum somewhere, supposedly koush fixed it with the new clockwork recoverys, but there is LOTS of bricks in that thread. I think he was using an old script for repartitioning, and it was calling the wrong partitions to repartition. I believe it was supposed to repartition the external SD which would be dev/block/mmcblk0 on a g1 or older phones, but on our phones that happens to be internal flash memory, which results in unrecoverable brick.
Edit - here's the link
http://forum.xda-developers.com/showthread.php?t=1043160

di11igaf said:
Its in desire HD forum somewhere, supposedly koush fixed it with the new clockwork recoverys, but there is LOTS of bricks in that thread. I think he was using an old script for repartitioning, and it was calling the wrong partitions to repartition. I believe it was supposed to repartition the external SD which would be dev/block/mmcblk0 on a g1 or older phones, but on our phones that happens to be internal flash memory, which results in unrecoverable brick.
Edit - here's the link
http://forum.xda-developers.com/showthread.php?t=1043160
Click to expand...
Click to collapse
Cut the USB Cable Strip the wires on the end. Plug the micro end into the phone attach a battary charger to the wires flip switch. let it cook for a few. Unhook it and return it. Toasty. This is fraud, but you are talking that anyways... ...

I bricked my Aria trying to flash a new Rom. Since it was still under the limited warranty, I called HTC. They give you a tracking number, you send it in, and they diagnose it. If it falls under the warranty then they repair it free. Otherwise if there is water damage or physical damage they'll tell you the cost to repair it or you can just have them send it back to you with no repair, but with a $39 charge. If your Inspire does not turn on at all then you should have no problem getting it repaired. Good luck
HTC customer care depeartment
1-888-354-2375
M-F 8am - 8pm EST
Sent from my Desire HD using XDA App

tweaked said:
Cut the USB Cable Strip the wires on the end. Plug the micro end into the phone attach a battary charger to the wires flip switch. let it cook for a few. Unhook it and return it. Toasty. This is fraud, but you are talking that anyways... ...
Click to expand...
Click to collapse
Instead of trying to return the phone, why doesn't the OP find someone locally who he can pay to fix it? I had a similar screw up last fall, when I was trying to root my Droid X. I found a "for real" cell phone repair man and he fixed it for me. Cost me $40.00, and the guy gave me a finger wagging lecture on the dangers of rooting your phone. Since I had by that time figured out what I had done wrong, I took the repaired phone home and rooted it correctly, and it's still running fine today.
There *has* to be a shop or a person in the same city as the OP who can fix that phone for a fee, and that's the better solution. Yeah, it costs money, but it's also a case of "You broke it, YOU fix it".
-Mike

Ultra Droid said:
Instead of trying to return the phone, why doesn't the OP find someone locally who he can pay to fix it? I had a similar screw up last fall, when I was trying to root my Droid X. I found a "for real" cell phone repair man and he fixed it for me. Cost me $40.00, and the guy gave me a finger wagging lecture on the dangers of rooting your phone. Since I had by that time figured out what I had done wrong, I took the repaired phone home and rooted it correctly, and it's still running fine today.
There *has* to be a shop or a person in the same city as the OP who can fix that phone for a fee, and that's the better solution. Yeah, it costs money, but it's also a case of "You broke it, YOU fix it".
-Mike
Click to expand...
Click to collapse
Who knows what the the OP is going to do? Yer suggestion is a good one if he doesn't live in BFE Oklahoma...I do not suggest he commit fraud. But I love when ppl fry stuff with battery chargers.

tweaked said:
Who knows what the the OP is going to do? Yer suggestion is a good one if he doesn't live in BFE Oklahoma...I do not suggest he commit fraud. But I love when ppl fry stuff with battery chargers.
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Click to collapse
LOL! I need to clarify something - I wasn't trying to direct any criticism towards you or any of the other posters, I just hit "quote", and yours was the last post. The thing that gets me personally upset is the people who post on this and other forums, saying that their rooting or ram installation froze their phone, they think they bricked it, and now they want to give it back to AT&T or Verizon and claim it's defective.
Nowhere is there a *hint* of "can someone help me find a shop in Baltimore, Maryland who I can pay to fix my phone?" - not a thought of "Well, *I* screwed up, so I guess this is going to cost me some money to fix". They seem to feel that rooting their phone (which voids their warranty) falls under an "accepted use" exception and that the service provider is obligated to give them a new phone for free, in a kind of "do over".
When I bricked my Droid X last fall, I knew that I'd screwed-up big time, but it never entered my mind to take it back to Verizon and claim it was a defective phone. The thing was fine out the box, Verizon and Motorola didn't screw up, *I* did. But that's just me, and where I'm coming from.
-Mike

Mike ur a good man. I feel ya. I was flashing my vibrant and while it was writing system,it died. It wouldn't do anything and was totally bricked. So I decided to work with it instead of blaming the companies. Finally I learned odin and managed to salvage the device.
Sent from my HTC Desire HD using XDA App

tweaked said:
Who knows what the the OP is going to do? Yer suggestion is a good one if he doesn't live in BFE Oklahoma...I do not suggest he commit fraud. But I love when ppl fry stuff with battery chargers.
Click to expand...
Click to collapse
Haha def from BFE Oklahoma haha...
Sent from Inspire 4g with latest MIUI (customized) with either latest cyan or lordmod kernel

mattmiller said:
Mike ur a good man. I feel ya. I was flashing my vibrant and while it was writing system,it died. It wouldn't do anything and was totally bricked. So I decided to work with it instead of blaming the companies. Finally I learned odin and managed to salvage the device.
Sent from my HTC Desire HD using XDA App
Click to expand...
Click to collapse
Do you have a link or any odin reference info
Sent from Inspire 4g with latest MIUI (customized) with either latest cyan or lordmod kernel

Ultra Droid said:
...The thing was fine out the box, Verizon and Motorola didn't screw up, *I* did. But that's just me, and where I'm coming from.
-Mike
Click to expand...
Click to collapse
You're speaking of a concept that is all but lost these days, that being personal responsibility. It's big brother accountability was killed same 10+ years ago.
Folks don't like when the consequences of their choices bring an undesired result. I could go on and on bu I'll end the beginnings of a rant right here.
Tx

Go to the vibrant forums,look in stickies.
gchatt10 said:
Do you have a link or any odin reference info
Sent from Inspire 4g with latest MIUI (customized) with either latest cyan or lordmod kernel
Click to expand...
Click to collapse
Sent from my HTC Desire HD using XDA App

mattmiller said:
Mike ur a good man. I feel ya. I was flashing my vibrant and while it was writing system,it died. It wouldn't do anything and was totally bricked. So I decided to work with it instead of blaming the companies. Finally I learned odin and managed to salvage the device.
Sent from my HTC Desire HD using XDA App
Click to expand...
Click to collapse
Well, that's my point - there was no indication that the OP made any effort what so ever to fix it himself, or to pay someone to do it, if he couldn't. It came across as "Damn! Well, back to AT&T for a replacement." Personal Responsibility...
-Mike

Some people in this thread give me hope. Personal responsibility is all but lost these days and its good to see people offer good suggestions. Mine would be follow the golden rule. Trust me when I say no one hates ATT more than I, but still. Not saying anything about the op, just sayin.
Sent from my Desire HD using XDA App

tweaked said:
Cut the USB Cable Strip the wires on the end. Plug the micro end into the phone attach a battary charger to the wires flip switch. let it cook for a few. Unhook it and return it. Toasty. This is fraud, but you are talking that anyways... ...
Click to expand...
Click to collapse
Lithium Ion batteries have pre-programmed circuitry in them that measures the range of current. If current outside of the pre-programmed range is introduced, it simply will not charge.
So...with that said, the only way to make this method work, is to use...say...a car battery charger. Something that will spike the current at least 5 to 6 times higher than that of the battery. Otherwise the circuitry in the battery will simply stop it, and allow it to "pass-through."
Now...while we are on the subject of fraud and "frying" electronics... Put it in a microwave for LITERALLY 2 seconds. Anymore than that, and you WILL be caught once the device is inspected. This is not enough to melt any circuitry on the phone at all, nor harm anything physically. The microwave essentially is like hitting the device with an EMP. ;-) (EMP = Electro Magnetic Pulse)

tribalartgod said:
Lithium Ion batteries have pre-programmed circuitry in them that measures the range of current. If current outside of the pre-programmed range is introduced, it simply will not charge.
So...with that said, the only way to make this method work, is to use...say...a car battery charger. Something that will spike the current at least 5 to 6 times higher than that of the battery. Otherwise the circuitry in the battery will simply stop it, and allow it to "pass-through."
Now...while we are on the subject of fraud and "frying" electronics... Put it in a microwave for LITERALLY 2 seconds. Anymore than that, and you WILL be caught once the device is inspected. This is not enough to melt any circuitry on the phone at all, nor harm anything physically. The microwave essentially is like hitting the device with an EMP. ;-) (EMP = Electro Magnetic Pulse)
Click to expand...
Click to collapse
Yeah, a car battery charger. What other kind of battery charger would you attach to bare stripped wires? Lol

Related

Having Withdrawals Already!!!

Ok so today I mow my yard and I plug in my Thunderbolt in to the USB charger on my PC when I come inside my phone is bootlooping. So I think ok whatever I will flash one of the many backup's I made.
So I pull the battery and boot into the bootloader, then when I go into recovery after about 2 seconds the phone powers off and starts bootlooping again??? Ok that's a first for me and I have been flashing and rooting since launch day of the OG Droid, (ok, ok not since the first day but like a month later). So I pull the battery again this time for 30 minutes because I read someone else had something like this happen yesterday. When I put the battery back in same thing! Now I pull the battery for 4 hours...same outcome.
Now I'm thinking RUU time so I grab the stock RUU pull the SD card from my Thunderbolt pop it in my Incredible load the RUU renamed to PG05IMG.zip and put it back in the Thunderbolt. Load the bootloader and flash the RUU. Reboot after it's done and would you believe it...the same thing! the phone won't load past the splash screen before rebooting.
I forgot to mention before trying all this I tried using adb to reboot into recovery and I kept getting "error: device not found" and I know how to use adb.
It's only been about 9 hours since I've been able to use my 2.3.4 GingerBread with parts of 3.0 Sense Thunderbolt and I already having withdrawals how am I going to make the next 2 to 3 weeks while it's being repaired???
Ok end rant...
Go to verizon, swap it for a new one. Warranty case for sure.
bilbobrian said:
Go to verizon, swap it for a new one. Warranty case for sure.
Click to expand...
Click to collapse
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
bunklung said:
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
Click to expand...
Click to collapse
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
I understand your rooted but if it cant boot up then there is a problem. Just go to verizon and show them. Once they see it cant boot properly they will exchange it or overnight one to you.
I apologize if Im missing something..
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
You may get away with getting it swapped through warranty. But I can't promise you it won't come back at you. Someone may have a solution for you though. Wouldn't give up yet. Sorry I don't.
//Tap'd on my TBolt while grounded\\
chkmate said:
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
Click to expand...
Click to collapse
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
bunklung said:
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
Click to expand...
Click to collapse
Well then relate your problem with his. Just saying "your losing faith in Thunderbolt" tells me nothing. Don't mean to sound like an a$$, just saying. When I read your first comment I got nothing from it.
That being said...I haven't been a Bolt owner for long, but it does seem like a strange issue. You would think flashing a radio or backup would resolve the issue. But hasn't.
//Tap'd on my TBolt while grounded\\
Definitely sounds like a Warranty Issue. I'd try to get it exchanged if no one can come up for a solution to the problem.
I had a G1 back in the day that had some odd problem and I was rooted, Tmo looked at it and wouldn't touch it. So, I called HTC. I told them that I purchased the phone off Craigslist so Tmo couldn't help me, and asked how the warranty works on their end. They said that since the production of the phone started less than a year ago, they knew it was still eligible for warranty even without a receipt. There would be a triage fee if it was found to be a non-warranty issue, and it was something like $40 including the shipping back. I acted dumb when they asked if it was rooted...asked them what that meant? LOL. Sent it in, they fixed it and sent it back to me, no charge. Fast too. I was very happy and that is why I have stuck with HTC since then. It may or may not work for you, but it was painless for me.
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
Such chivalry is rare in these days.
Applaud. Best of luck!
Sent from my ADR6400L using Tapatalk
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
They don't care. Take my word for it. If it never boots they won't care.
I'm actually having this exact same issue. Has anyone found a solution yet or is the only solution to have the phone replaced?
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
raider3bravo said:
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
Click to expand...
Click to collapse
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
I'm with cstrife, I managed to destroy my tab with a mix of flashing and charging via outlets in India. It bootlooped for a while then just kind of gave up and began to display a strange download screen when I plugged it in to charge. I brought it to VZW and played stupid, I told them I woke up and it had this weird screen... I had a brand new one at my door the next morning and haven't heard a word from them... It probably just costs more to check it out deep enough to find out its rooted than it does to just give you a refurbished one, gut swap yours, and then send to someone else as a refurbished one...
Sent from my SCH-I800 using XDA App
Had this happen to me and just pulled my SD card, rebooted and it was fine. Not saying it will work for u but give it a shot.
Sent from my ADR6400L using XDA App
bp328i said:
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
Click to expand...
Click to collapse
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
MrHawaii said:
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Thanks, now I just have to wait 2 to 3 weeks to get it back. What to do with all that time!!!

[Q] Stock Inspire constant Shut Down

So my wife is out of town and i just got a frantic call from her on her moms phone telling me that her Inspire is constantly been shutting down.
We live in Texas and she's visiting family in Ft. Lauderdale since before Christmas. She's said since she's been there that the phone has been acting wonky, but starting today the phone will not stay powered on when not on the charger.
When it's on the charger she says she has 80% battery life, but when she unplugs it and tries to do something with it the phone powers down.
She's done the battery pulls, she's cleared the cache and removed unnecessary apps. I'm really not sure what to tell her other than go to AT&T and get a different battery, and fi that does't work - plug it into your laptop, copy all of your pictures and necessary data then do a factory reset.
Any other advice from more experienced members?
Sounds like your on the right track. You could try downloading the ruu from HTC as well and do a clean install. If all else fails just do a warranty.
I had the same problem. It was the battery, bought a new stock HTC battery and it works perfectly don't try a reset or any of that. You will lose you're stuff, tell her to just charge it until she can get it replaced I kept mine on charger for 4 days until I bought it and got it in the mail. Phone works perfectly now
Sent from my Inspire 4G using xda premium
We had to get the screen replaced so AT&T wouldn't help her because hey could tell it's been opened
It was opened about 4 months ago, and has been working fine until she went to Florida. She has had battery issues though since she go the device back in February.
She said the AT&T person tried to do a factory reset and that "it wouldnt take" which i found was odd. More than likely the AT&T person was doing it while the phone was on, rather than doing the volume down + power button to load into recovery and do it that way.
Anyone know why a factory reset wouldn't go through?
Selecting it through the phone just boots into hboot to finish the process, but if the phone is freezing and powering down it would probably keep it from completing. Try it through hboot. Did the att guy at least test a different battery in the device? Some of those att employees really shouldn't be helping people troubleshoot. Too bad they aren't all as educated as zel.
Gizmoe said:
Selecting it through the phone just boots into hboot to finish the process, but if the phone is freezing and powering down it would probably keep it from completing. Try it through hboot. Did the att guy at least test a different battery in the device? Some of those att employees really shouldn't be helping people troubleshoot. Too bad they aren't all as educated as zel.
Click to expand...
Click to collapse
They didnt even entertain the idea of a different battery. They took the battery door off and could tell that it had been opened. Right then and there they basically sent we can't help you because it's out of warranty and HTC will charge you full price for a new phone, but then whispered to her that she could go to a local shop.
Needless to say i was a little pissed that they wouldn't even let her try a different battery.
MikeIsCore said:
They didnt even entertain the idea of a different battery. They took the battery door off and could tell that it had been opened. Right then and there they basically sent we can't help you because it's out of warranty and HTC will charge you full price for a new phone, but then whispered to her that she could go to a local shop.
Needless to say i was a little pissed that they wouldn't even let her try a different battery.
Click to expand...
Click to collapse
That is one of the risks of Modding your phone or someone else's. All support now relies on the phones owner.
As for the rep. He couldn't do anything without possibly losing his/her job. I used to work for them so I really can't blame the employee.
Now for her prob the only thing I would suggest is that she get another battery which may or may not be the issue.
Why was it opened? If you don't mind me asking?
zelendel said:
That is one of the risks of Modding your phone or someone else's. All support now relies on the phones owner.
As for the rep. He couldn't do anything without possibly losing his/her job. I used to work for them so I really can't blame the employee.
Now for her prob the only thing I would suggest is that she get another battery which may or may not be the issue.
Why was it opened? If you don't mind me asking?
Click to expand...
Click to collapse
The screen was replaced.
zelendel said:
That is one of the risks of Modding your phone or someone else's. All support now relies on the phones owner.
As for the rep. He couldn't do anything without possibly losing his/her job. I used to work for them so I really can't blame the employee.
Now for her prob the only thing I would suggest is that she get another battery which may or may not be the issue.
Why was it opened? If you don't mind me asking?
Click to expand...
Click to collapse
Tx Redneck is correct. As I stated the screen had to be replaced.
I understand about the rep not being able to do anything because of potential job loss, but does that mean they can't even let her borrow a battery to test it?
MikeIsCore said:
Tx Redneck is correct. As I stated the screen had to be replaced.
I understand about the rep not being able to do anything because of potential job loss, but does that mean they can't even let her borrow a battery to test it?
Click to expand...
Click to collapse
By the rules as much as I hate to say it. Yes. If they see that the phone was modded they cant even allow the use of another battery for testing. I normally kept a few extra personal batteries to help people out but had to do it off the clock. ATT is very strict about it.
I was written up once when I was helping someone with an issue and my boss looked over my shoulder and noticed the sticker was missing. HE asked me if I noticed and I said yes i did but it had nothing to do with what I was helping with. He took the phone, handed it back to the owner, said sorry there is nothing we can do for you. Then sent me home and when I came back in I was written up with a final warning.
zelendel said:
By the rules as much as I hate to say it. Yes. If they see that the phone was modded they cant even allow the use of another battery for testing. I normally kept a few extra personal batteries to help people out but had to do it off the clock. ATT is very strict about it.
I was written up once when I was helping someone with an issue and my boss looked over my shoulder and noticed the sticker was missing. HE asked me if I noticed and I said yes i did but it had nothing to do with what I was helping with. He took the phone, handed it back to the owner, said sorry there is nothing we can do for you. Then sent me home and when I came back in I was written up with a final warning.
Click to expand...
Click to collapse
Well that sucks. Appreciate the information though. Thanks Zelendel.
MikeIsCore said:
Well that sucks. Appreciate the information though. Thanks Zelendel.
Click to expand...
Click to collapse
Yeah it does. No prob.
Once she's returned from her trip i'll come back and post whether or not i was able to fix the issue or if we need to procure a new phone.

Replacement to mt4g by T-mobile?

Hey all,
I've been a long time lurker on these forums and I've noticed quite a few people upgrading to the Sensation. From what I can tell, there's a way to get a FREE Sensation by sending your mt4g to T-Mobile for repairs since HTC no longer makes the mt4g. Is this correct? I asked a T-mo customer service rep and she said it isn't true. Of course, she could have been told to tell customers that so we don't all suddenly break our phones and have a new more expensive phone given to us.
If this is true, how can I return a phone after I've rooted it? I've seen various guides on how to return to stock and put s-on back. Would this be enough to get passed the voided warranty issue of a rooted phone?
What if my mt4g is actually in 100% working condition? Is there a safe way to damage it just enough to warrant a replacement?
Thanks, all! Sorry if this was posted in the wrong area.
Becareful because sometimes they send you the Mytouch.. LG version
Yeah, I read about that too. I would tell them up front that I will not accept a downgrade but require a phone of equal or greater value. I'm used to crappy service from these big companies and have found that if you make a big deal out of something, they'll do anything they can to shut you up.
only a few lucky people have gotten the Sensation as a replacement... :/
it kinda depends on whether you get a good rep or not... if you get a bad one.. well good luck with that... lol
as far as bricking... i guess you could always flash a Radio or some system file not made for this device... but be careful with that
Thanks for the reply, S, but I never mentioned bricking in my post lol.
So it looks like the only two devices that are given as replacements are the Sensation and the LG mt4g, right?
Now to my final question; how do you purposely cause your phone to malfunction so T-mo will have to replace it while not voiding your warranty? My guess is to press one of the hardware keys hard enough so it gets stuck. Probably the track pad since I've read reports of people getting theirs stuck. Worst case scenario here is that your phone has no track pad, but who uses that on their mt4g anyway?
Novarox said:
Thanks for the reply, S, but I never mentioned bricking in my post lol.
So it looks like the only two devices that are given as replacements are the Sensation and the LG mt4g, right?
Now to my final question; how do you purposely cause your phone to malfunction so T-mo will have to replace it while not voiding your warranty? My guess is to press one of the hardware keys hard enough so it gets stuck. Probably the track pad since I've read reports of people getting theirs stuck. Worst case scenario here is that your phone has no track pad, but who uses that on their mt4g anyway?
Click to expand...
Click to collapse
Uuuh, that's what saranhai was referring to. Reread his post.
be careful, I think in your situation it would be best to report it lost. Personally, my wife lost her phone and they were going to send us an LG phone, but I said no way. It is the MT4G or a better phone. I also told them that my contract is up in a few months and will leave if i get an LG. They said they will call me back today.
estallings15 said:
Uuuh, that's what saranhai was referring to. Reread his post.
Click to expand...
Click to collapse
He suggested I brick my phone which would imply I rooted my phone which would in turn void my warranty.
oak25 said:
be careful, I think in your situation it would be best to report it lost. Personally, my wife lost her phone and they were going to send us an LG phone, but I said no way. It is the MT4G or a better phone. I also told them that my contract is up in a few months and will leave if i get an LG. They said they will call me back today.
Click to expand...
Click to collapse
Correct me if I'm wrong but don't you get charged a little over $100 if you report your phone as lost or stolen?
Novarox said:
He suggested I brick my phone which would imply I rooted my phone which would in turn void my warranty.
Correct me if I'm wrong but don't you get charged a little over $100 if you report your phone as lost or stolen?
Click to expand...
Click to collapse
Yes $130. Oh, if it is a malfunction you do not pay right?
Novarox said:
He suggested I brick my phone which would imply I rooted my phone which would in turn void my warranty.
Correct me if I'm wrong but don't you get charged a little over $100 if you report your phone as lost or stolen?
Click to expand...
Click to collapse
Flashing a PD15IMG.zip from another device doesn't require root access...
Plus I turned in a dead phone that was rooted. They never found out or if they did... they didn't care.
Sent from my Infernalized Glacier!
-Team Inferno
Lol. Assuming always gets me too.
Hypothetically, you could TRY getting, say, a radio from a different HTC device and renaming it PD15IMG.zip and placing it on the root of your sd card. Boot into bootloader and it will check for the file and ask if you want to flash it. Flashing the wrong radio will totally screw your phone over. No root needed. However, I can't condone insurance fraud. That's highly illegal
Id imagine they'd send you an HTC mytouch 4g seeing as it is still sold on there website so no use In destroying your phone unless you have a bad emmc/screen
Sent from my HTC Glacier using XDA App
Unless they're in a good mood or something they'll send a sidekick 4G (A pink one at that) and I've gone as far as demanding to speak to a supervisor to no avail and then I see 3-4 guys getting sensations, ugh. Hahah but yes flashing a radio doesn't require root neither does pulling the battery a few times while doing that.
Sent from my HTC Glacier using xda premium
This entire thread is an awful idea.
Snakecharmed said:
This entire thread is an awful idea.
Click to expand...
Click to collapse
You are correct, and this is the reason phones and plans cost so much! I'd the phone is fine then why duck it up and become a criminal because you want a new phone! I wish I knew your name and number so I could call and report you!
Sent from my HTC Glacier using xda premium
I agree with you man.
Honestly, i don't understand why you want a new phone in the first place, the MT4G is a great phone and probably performs as well as the sensation anyway...
And Nic, you're right, they offered my a sidekick 4g and then they got upset that i didn't want a downgrade lol....
I have the bad emmc but good screen (which makes it all better)
I would like to see a "good " screen, because I've owned 4 "bad" ones, & they have all been brilliant. In fact, I can't see it getting any better...
Sent from my HTC Mytouch 4G using Tapatalk
irrelephant said:
You are correct, and this is the reason phones and plans cost so much! I'd the phone is fine then why duck it up and become a criminal because you want a new phone! I wish I knew your name and number so I could call and report you!
Sent from my HTC Glacier using xda premium
Click to expand...
Click to collapse
Am i?
I've never done this, and I had the same view as you expressed here. But after reading of so many people thinking of doing this, and no one expressly trying to stop this, I figured why not join the bandwagon.
If you can't beat em, join em, especially if there's no opposition. Anyway, relax. This was mostly theoretical and I've decided to wait on the HTC One for my upgrade. Or maybe even something even better that may or may not spring up by then.
I doubt they'll send you a sensation...
A couple of months ago I got a replacement phone sent because the proximity sensor on my old mt4g would cause the screen to go black during a call and I would not be able to get it to turn back on unless I turned the phone off. So I sent off my old phone and got a replacement mt4g.
I'm pretty sure they still have them in their warehouses.
Novarox said:
Am i?
I've never done this, and I had the same view as you expressed here. But after reading of so many people thinking of doing this, and no one expressly trying to stop this, I figured why not join the bandwagon.
If you can't beat em, join em, especially if there's no opposition. Anyway, relax. This was mostly theoretical and I've decided to wait on the HTC One for my upgrade. Or maybe even something even better that may or may not spring up by then.
Click to expand...
Click to collapse
So because I live in an area where there are dope dealers I should sell dope too? I guess keeping good values when other dont is just too much for some people... I refuse to let myself be brought down to,that level. I find it more gratifying to work my ass off and save a little to get the thing I want/need, rather than lie cheat and steal! Its not a shot at you, but at all the people that have been doing it. As this make everything worse on all of us!
Sent from my HTC Glacier using xda premium

[Q] Htc Shift battery / device issue

I have an HTC Shift that is now a replacement phone Sprint sent because the other Shift bricked on a OTA update. The phone itself looks brand new. (we have had it since Apriil) The problem with the phone is that it will never charge the battery. I actually have 3 spare batteries so in total 4 batteries are charged to 100% but as soon as I put them into the Shift device the battery status will range from 0% to 8% an occassionally will charge to 12% but no higher. If I take the battery out and put it into another HTC it will show 95% or better as charged - to be clear this is the same battery that just seconds before registered 12% or less.
I've tried everything. I've changed Roms (the good thing about this is that I can tell you the ins and outs on about 12 different Roms and kernels now) I've changed up kernels. I installed Bettery Battery, battery calibration tools, spare parts...booted it up empty, let it stay off and "charge" all night, on and charge all night, factory reset, everything but RUU because it just won't do it and HTC update, won't do that either because of the battery being below 30%.
OK, so you say - take it back to Sprint and get a new one - can't do that because I can't unroot it with the RUU as it still shows s-off -
I'm brain dead on this one.
I'm not a newbie at this. I've rooted several phones, HTC, LG, Palm Pre, even turned the Palm Pixie to a wifi goddess in it's day by switching out the radio(you know). I've jailbroke the Iphone and Ipad. Rooted my Thrive and turned a pandigital into a sweet little android.
I don't want to take the phone back like it is. I want to figure out what the heck is the issue. (i know...i know) When I plug the phone in the led comes on as though it is charging but it never charges...any ideas? you know it's probably something simple and I've just fried my brain at this point. Any ideas? Anybody??
Thanks in advance for any input, ideas or helpful tips!
Sondee
We be - Riding With The Nerd Herd
I'm no expert on this, but if i were you i'd just brick the thing and take it to sprint.
jesuscash said:
I'm no expert on this, but if i were you i'd just brick the thing and take it to sprint.
Click to expand...
Click to collapse
Excellent advice... FAIL... COME ON MAN...
Make sure you are wiping the system partition as well... Going from sense to aosp needs a thorough system (not data) wipe... To wipe system, it's located in mounts and storage in recovery if using cwm...
Sent from my EVO LTE
My girlfriend's phone has the EXACT SAME ISSUE. No idea how to fix, I figure there's a contact or sensor hw at fault. It's not ROM specific, flashing a new rom won't make a diff. As soon as the gf or I get a new phone, I'll mess with the device itself.
Best advice - return it!
jkrlvgn said:
My girlfriend's phone has the EXACT SAME ISSUE. No idea how to fix, I figure there's a contact or sensor hw at fault. It's not ROM specific, flashing a new rom won't make a diff. As soon as the gf or I get a new phone, I'll mess with the device itself.
Best advice - return it!
Click to expand...
Click to collapse
Can't return something rooted unless you want your account flagged lol
Sent from my EVO using Tapatalk 2
YoungCorruptionV2.0 said:
Can't return something rooted unless you want your account flagged lol
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Been there.....not fun at first, but once CS knew I knew more than they did it was no longer an issue to have my account credited for the service I WASN'T getting. Most ever off was 165 from a 180 dollar bill
Sent from my myTouch_4G_Slide using Tapatalk 2
strapped365 said:
Been there.....not fun at first, but once CS knew I knew more than they did it was no longer an issue to have my account credited for the service I WASN'T getting. Most ever off was 165 from a 180 dollar bill
Sent from my myTouch_4G_Slide using Tapatalk 2
Click to expand...
Click to collapse
Well that's a lot of money. When i was buying the Evo LTE i didn't know i would have to give them my phone and so when she asked for it i was like ummm... I need to go home and do something real quick. She gave me a weird like and ask what i need to do and told her that i can't say. I think she knew i was rooted cause she told me i won't get in trouble but i just was like nope i don't want a flagged account so i'll be back in 30 minutes. She gave up at that point
YoungCorruptionV2.0 said:
Well that's a lot of money. When i was buying the Evo LTE i didn't know i would have to give them my phone and so when she asked for it i was like ummm... I need to go home and do something real quick. She gave me a weird like and ask what i need to do and told her that i can't say. I think she knew i was rooted cause she told me i won't get in trouble but i just was like nope i don't want a flagged account so i'll be back in 30 minutes. She gave up at that point
Click to expand...
Click to collapse
How I got stuck was I was having like extremely poor service and was waiting on a call back from them, and through reading what people said about them never calling I thought I was safe, about 30 minutes after I flashed cm7 a rep called and wanted me to go into epst and at that time I was so new to being a rooted user I had no idea it wasn't in aosp. So I tried the ## code and when she asked what happened I said nothing she said ok hang on while I flag your account. My first words to the rep was are you fu**ing kidden me! So I stabbed back by tethering to my ps3 while playing Modern Warfare lol
Sent from my myTouch_4G_Slide using Tapatalk 2
YoungCorruptionV2.0 said:
Can't return something rooted unless you want your account flagged lol
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
So...unroot before taking. As it says, there's an issue with reading the battery correctly. It's charging the battery, because when it goes into another phone, it shows the correct percentage.
It -has- to be a hardware issue. Unroot, RUU, whatever... there isn't an easy fix for this without messing with the hardware (which will likely result in ruining the device).
If the flex cables were shot, you'd all recommend the same thing. What's the difference with this?
There is a newer and easier way to unroot HERE

Bricked, need help!!!

I had CM9 On my rooted Samsung Galaxy S3, and my phone would crash randomly in the middle of changing songs on playerpro or in the middle of phone calls, so I tried to download SiyahKernel hoping it would add some stability to my ROM. Well I had 2 different versions of the kernel somehow. One was SiyahKernel 3.something, and the other was 2.5. I assumed the 3.something would be for the S3 and the 2 something was a false download that I got on accident and was made for the S2 or something, but when I tried to flash the 3.something it didn't work, versus when I tried flashing the 2.5 it installed perfectly fine. So, here's the fun part...when I went to reboot my phone it died COMPLETELY. I can't start the phone in download mode to odin it, can't get into recovery to flash an old nandroid. Phone won't turn on, won't charge, will do absolutely nothing, and I know for sure the battery was charged to 90% when it crapped out. I've done battery pulls, I actually did a 3 hour battery pull at one point...I don't have insurance, and I don't have the $$$ to go buy another phone, so if anyone has some ideas on how I could either get my phone back operational, or a cheaper solution (like a jigg) it would be MUCH appreciated. I wasn't just a noob jumping into it on my S3, I've been rooting, romming, and flashing **** since 2009, and it's my 10th smartphone, but my first brick ever. Please help!
search jtag.
If you can't get into odin mode or recovery then your phone is deffo hard bricked n will be costly to repair mate. Be careful flashing kernels n use odin to do it not recovery mode
Sent from my GT-I9100 using xda premium
I had the gs2 and I was trying to unroot it and I couldn't even get Odin to work because it didn't recognize the phone. So I called samsung and told them that got an update, but after it finish updating it cut off and never came on, and the battery was fully charged. So, if I was you I'll go that route. And good luck
droidstyle said:
search jtag.
Click to expand...
Click to collapse
Could I do the JTAG process MYSELF, or is paying them 60 dollars the only way to solve my problem?
That seems like the only way to fix this, because as of right now I seem pretty much screwed.
Atreux said:
Could I do the JTAG process MYSELF, or is paying them 60 dollars the only way to solve my problem?
That seems like the only way to fix this, because as of right now I seem pretty much screwed.
Click to expand...
Click to collapse
I think you need equipment to do it.
Sent from my SCH-I535 using Tapatalk 2
Note for the future: always a good idea to carry the cheaper (just asurion) insurance if your gonna root and flash. It's $5.18/month. A quick "oops I drove over my phone, or its on the bottom of the Atlantic", and boom.. New phone for a C note.
Sorry for no solution, it's more for others reading post.
Sent from my SCH-I535 using xda premium
mustbepbs said:
I think you need equipment to do it.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
annoyingduck said:
Note for the future: always a good idea to carry the cheaper (just asurion) insurance if your gonna root and flash. It's $5.18/month. A quick "oops I drove over my phone, or its on the bottom of the Atlantic", and boom.. New phone for a C note.
Sorry for no solution, it's more for others reading post.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
This post is ridiculous. Asurion blows, never have had a good experience with them over using 5 phones insured by them. Only ever had 2 crap out on me (hardware-wise. If it was ever software related I did it, and knew exactly how to handle it, but the 2 that were done were spidered screens). They gave me a broken refurbished evo back for the very first phone I ever had that I rooted, rommed, and hacked on for DAYS trying to learn the entire process...all those manhours and they send me a refurbished phone with nothing on it, and a screwed up LCD digitzer...do NOT recommend asurion whatsoever, and will never use them again no matter what carrier I go with.
mikey banner said:
If you can't get into odin mode or recovery then your phone is deffo hard bricked n will be costly to repair mate. Be careful flashing kernels n use odin to do it not recovery mode
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Why would you use odin to flash a kernel? I use cwm all the time for roms and kernels alike. Odin for radios or to return to stock. Cwm does everything else I need it to do. Same mistake could have been made on a computer guy downloaded two kernels and flashed the wrong one.
OP I am sorry for your loss.
Sent from my SCH-I535 using xda app-developers app
annoyingduck said:
Note for the future: always a good idea to carry the cheaper (just asurion) insurance if your gonna root and flash. It's $5.18/month. A quick "oops I drove over my phone, or its on the bottom of the Atlantic", and boom.. New phone for a C note.
Sorry for no solution, it's more for others reading post.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
imo insurance fraud is not the right answer. the right thing to do is research then flash, dont flash then research. ofcourse its now standard in america to be bailed out for every mistake we make, so perhaps your right.... I have yet to cave in and accept this kind of mentality.
The profit margins these companies make is ridiculous to begin with. It's not fraud, the only thing that may be considered even close to it is claiming that the phone is missing or damaged beyond repair due to something that was out of your control. Non the less your insurance covers all these avenues twice a year.
In reality, a bricked phone should be covered under insurance, and I'm sure if you have the proper legal knowledge you could argue that further and make them cover it without having to tell a white lie. Insurance is simple, covering a loss. And a loss is technically a brick (that's not open for debate either, that's correct), but there is a loophole they use where they can refuse to honor a claim if they feel to do so (hence modifications).
F that. I pay for insurance, I do my part. Not to mention when I actually signed up for the insurance, I asked the vzw rep if a rooted phone is covered, and his response was exactly this: don't take a chance, smash it up and send it back, or disappear the device.
I do not abuse or condone anything of what I said, I have yet to make a claim, but be assured, if I brick my device after 5 years of carrying ins. I am getting my money's worth out of it.
Sent from my SCH-I535 using xda premium

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