One of my phones is an HTC Surround that i don't use that often but still want it to work. To the issue though, each time the phone is turned on (not powered on, just woken) the screen refuses to work on the right side. In order to get past the lock screen you have to swipe up on the left side. After that the right screen becomes 'active' only after you swipe the left screen again. The home button and the search button on the phone only work after sliding the left side of the screen down and hitting the back button, once that task is accomplished the entire phone works perfectly and no more issues develop. This has been driving me crazy trying to figure out why its doing this. I reset the phone twice, both through the reset in the settings and doing a hard reset. When neither of those attempts worked i put it in bootloader and flashed this release (http://www.filefactory.com/file/b48...S_1.03.502.07_5.51.09.06_22.30.50_RELEASE.exe) to it and it still continues with this wierd touch screen issue.
I could probably just throw the phone away and not care but i'd prefer to fix it and sell it. Plus its driving me insane trying to figure out the issue.
(apologies for the wall of text http://incredibly.ytmnd.com/)
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Hi everyone,
Last night my polaris started playing tricks on me. Basically the touch screen is not responsive but the hard buttons all work. For some reason though when I try to do a hard reset (GPS, Internet and reset) it doesn't perform a hardreset. Also I can't put it into boot loader mode
Any suggestions?
Can you try and flash a new ROM?
Yes i've flashed another cooked ROM and till nothing, even D/L official 6.1 ROM and still no touch screen.
I would immediately assume the touch screen is broken but the fact I can't use the hard reset combination (even though the individual buttons work) has got me confused
Hi!
I've the same issue.
This morning everything was fine but, now i can't use the touch screen.
It seems that the "cursors" is always in the upper right corner, but as i move it clicking in the other part of the screen it runs back in that corner.
I'm not able to hard reset, i've tried to do a clearstorage but i'm not able to enter the security code "1234" as i haven't the cotnroll of the screen
Have you solved this problem?
I will let you know shortly but cut a long story short it looks like i broke it
on closer inspection of can see a small dent/scratch on the screen so ordered a new touch screen off ebay. It arrived today so i'll be putting it in shortly so fingers crossed it was actually the problem. I figure the problem was the screen causing a permanent short and hence interupting my attempts at a hard reset
The screen cost about $35 AUD delivered and it took me about 30 minutes to pull the device apart, just have to see how long it takes to get it back together now
I'll post back soon
To me something similar has hapened.
Once i was changing the values of the pressure settings and the screen become unresponsive!
It was quite easy to fix it:
-just press the GPS button and the center button at the same time, then you will enter the menu were you can align the screen and, at the same time, the pressure registry values become as default.
Hope this helps with your problem, good luck with the screen replacement!
It's alive!!!!
Replaced the digitizer (touch screen) and all works again ...
Just to warn you though it isn't for the faint of heart, I thought i'd broke it a couple of times throughout the repair, next time i'll be getting a repair quote first
Congratulations!!
As my polaris is still under warranty i'll send my to the official assistance for the touch screen replacement!
Yesterday i've got my Cruise back from assistanza.. thay have replaced the whole mother board and now the touch screen is working
its a good idea to install my mobiler. this lets you control the device using a pc when the touch screen doesn't work. you can then back up your stuff before sending off for repair.
I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
Click to expand...
Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.
Anyone have problems with the 4 hard keys on the front of the phone and the scroll wheel? Talking about the att fuze here. Randomly when using the text program it will scroll in and out without stopping. Only way to make it stop is to press the power button to turn the screen off then again to turn the screen back on. Also, when i press the bottom left key to bring up the dialer sometimes it will not and just do nothing. Just as in a phone call i press the bottom right hard key to hang up the call and sometimes it will not respond what so ever.
I know the keys work because when i press them they light up showing i pressed them but they have no effect. This happens about 50% of the time and not at all rom related. I have tried over 8 different roms including those with tf3d2 and wm6.5 and all have the same problem. I have even tried flashing to the stock att rom and even on that rom i am still having this problem. I have never dropped my phone or any physical damage. Any ideas? I have already called warranty exchange and have another fuze on its way to me. I am convinced it has to be hardware related some how since no rom will work 100% for me with these keys. I have had my phone since january and out of the blue this all started about 3 weeks ago.
Bump Bump Bump
I dont have that problem, but sometimes my keys dont work and I have to turn off the screen and turn it back on
sometimes I even have to soft-reset my phone
this is partially because the Left and Right directional button is roughly between the Home/pick up and Back/hang up keys respectively. you have to press more towards the corner otherwise it will register as a left or right press.
another situation is when it is running a bunch of processes in the background it forgets what keys are what and you just have to turn it off and turn it back on (the display) and it should work again. that or open a random program and exit out back into tf3d
goodluck
Actually, I have exactly the problem that you're reporting where the zoom in happens circurlarly, without any ceasing. It's driving me batty.
Hello guys, I have one raphael, and it started a very stupid issue, and this makes me crazy because in the principals times I need to use it, happens that the Panel wich have the answer button, the end button, the house and the back-arrow buttons also, and in the midle have the circular button, wich there are 4 mini arrows, (left,right,up,down), always I press the house and the answer buttons, it is working as left arrow, and the <- with the end button working as right arrow.
I always percepted it, but now it is happening all times, all times I need to press the answe button to go the phone it keeps working as the arrow, surfing on the tf3d.
I need the original configurations of the buttons, I cant persist with it, What should I do?
im pretty sure that bottom area gets messed up over time.
mine now only works with each area whenever it wants.
sometimes all work great.sometimes 3 do sometimes none.
my buddy had a fuze for about a week when the whole bottom panel stopped working for good
usually for me a soft reset helps
I made so much soft resets!
It doesnt work, do you think a hard reset?
What a hell could I do now?
oh my god
could anybody be helpful with me?
I'm needing this help
my fuze is stopping working as phone
that is not descriptive. what doesnt work
the panel
the four butttons on the panel
(house,back,call/answer, end)
It has started messing a long time, and now messed forever, I can make a soft reset than it keeps asking crazily these buttons, everytime as arrow left or arrow right
I need to configure the house as house
the phone(answer/call) as phone
the end call as end call!
basmareck, are you running a custom ROM?
I am running the official raphael's ROM, downloaded on the official website of HTC.
The error is in the panel, at the four buttons, the send/answer button is working as left arrow all the time.
It is messed up!
damnit!
no helps for me, its making me mad
its faulty. youve had it under a year right? get it fixed
Have you tried a hard reset or reflashing the stock rom? What about cleaning the panel? I believe there are only two buttons under that panel, one on the left and one on the right, and the function is dictated by the capacitative nature of it, so maybe it's dirty? I'd say if a hard reset or reflash doesn't fix it, try to seek a warranty exchange.
Also, are you using any programs that make the scroll whell work as something else like SensorScorll? That has a setting to enable touch so you wouldn't need to push down to use the arrows, maybe that got switched somehow to be persistant with everything? I'd give that a check too.
is there anyway to calibrate the screen? im having some calibration issues with my g2x and restarting the phone doesnt help!
I just looked through the hidden menu list. I don't see anything about calibration.
Out of my last three phones that had touch screens, Ascend, Evo, and Indulge, It seems like only one had a calibrate screen option, so I don't think it's real common.
What problems are you having? I've noticed a lot of times with my G2X that when I push a link, it highlights right above it. But the link still works.
I have issues as well, there are no calibration settings in Hidden Menu. Sometimes I press on the screen and it hits something else. Sometimes, I'm not even TOUCHING the phone and it will, by itself, select and enter into different apps on my screen. I thought I had a virus on this thing.
I checked around, other people are having these issues and have NO real fix for it. It has to be an SW problem. When I first started using my G2x, there were no touchscreen problems like there are now. Guess I'm gonna have to change my signature on the G2x away from "so far no issues".
http://forum.xda-developers.com/showthread.php?t=1096800
http://forums.t-mobile.com/t5/T-Mobile-G2x/G2X-keeps-shutting-down-touch-screen-is-jumpy/td-p/825783
Damn LG and T-Mobile really screwed the pooch with these phones. =(
darbear5610 said:
Sometimes, I'm not even TOUCHING the phone and it will, by itself, select and enter into different apps on my screen. I thought I had a virus on this thing.
=(
Click to expand...
Click to collapse
I've noticed that the edge of the screen is very very sensitive. I'm constantly opening droidtv when the app drawer is open. It's right at the bottom left. My fat fingers overlap the edge enough to open it. Makes me laigh.
Also, I've set launcher pro to scroll the apps up and around like it is in the stock drawer. It cracks me up how it is so sensitive that you can open the app while the icon is scrolled up and around the corner. Even when it's two rows back and especially out of the way. Try it.
I know you said you weren't touching the phone, but maybe some of these times were when you were just holding it?
Yeah, when I'm holding the phone, the bottom of my palm near my thumb is close to the edge of the screen, and it registers as if I were pressing on the screen with my other fingers.
The screen jumping around randomly, I can't explain it. And it does happen when I'm not even touching it. I would put the phone down and watch it go, entering menus and apps and pressing all kinds of things. On one of the forums I linked, someone said to remove the battery and let it sit for a few seconds, then put it back in. So I've tried that, and so far the touchscreen isn't acting possessed anymore. This isn't a constant thing. It's just happening at random times on my phone, it's leaving me confused lol.
I've just began to run into this issue. It most apparent when using the keyboard, and switching keyboards doesn't even seem to help.
CM7 fixed the calibration and touchscreen issues long long long ago.