Anyone have problems with the 4 hard keys on the front of the phone and the scroll wheel? Talking about the att fuze here. Randomly when using the text program it will scroll in and out without stopping. Only way to make it stop is to press the power button to turn the screen off then again to turn the screen back on. Also, when i press the bottom left key to bring up the dialer sometimes it will not and just do nothing. Just as in a phone call i press the bottom right hard key to hang up the call and sometimes it will not respond what so ever.
I know the keys work because when i press them they light up showing i pressed them but they have no effect. This happens about 50% of the time and not at all rom related. I have tried over 8 different roms including those with tf3d2 and wm6.5 and all have the same problem. I have even tried flashing to the stock att rom and even on that rom i am still having this problem. I have never dropped my phone or any physical damage. Any ideas? I have already called warranty exchange and have another fuze on its way to me. I am convinced it has to be hardware related some how since no rom will work 100% for me with these keys. I have had my phone since january and out of the blue this all started about 3 weeks ago.
Bump Bump Bump
I dont have that problem, but sometimes my keys dont work and I have to turn off the screen and turn it back on
sometimes I even have to soft-reset my phone
this is partially because the Left and Right directional button is roughly between the Home/pick up and Back/hang up keys respectively. you have to press more towards the corner otherwise it will register as a left or right press.
another situation is when it is running a bunch of processes in the background it forgets what keys are what and you just have to turn it off and turn it back on (the display) and it should work again. that or open a random program and exit out back into tf3d
goodluck
Actually, I have exactly the problem that you're reporting where the zoom in happens circurlarly, without any ceasing. It's driving me batty.
Related
When I wake the polaris up, it seems that the left button (the one in the wheel) is permanently pressed until I press another button. I have to do this in order to unlock the device, as the button is pressed I only get the message "Press cancel and then unlock".
This happens every time I wake up the device and sometimes when I am using it in other situations. It is almost unusable in this state.
I suppose it is a hardware problem. Any ideas for a way to fix it? I wouldn't like to send it to service, but I am fearing this is the only chance I have now. Any help would be appreciated. I have already switched it off, and also removed the battery for a while, but I have the same problem when I turn it on again.
This has happened to me for the first time yesterday. The device has not fallen to the ground any time since I have it (since February). I only carry it in my pocket.
Thanks for your help.
ah, I forgot to tell you. When the button stops being pressed (because I have pulsed another one) it doesn't work anymore. If a press it, no effect, the cursor doesn't move to the left...
I have read in another forum that someone who had a similar problem with the wheel managed to solve it by doing a hard reset and by restoring a backup done before the problem. He stated that using the option "erasing memory" didn't work and that he had to do the hard reset by doing "gps button + ie button + soft reset".
Here is the funny thing. I cannot do that kind of hardreset. Why? Because as the left button seems always pressed the confirmation screen in which you must press the send button to perform the hard reset, never appears. I guess it is due to the cruise which detects that the combination of buttons is no good or because the confirmation screen is shown but as the left button is pressed, you do not have enough time to press the send button (I don't even see the screen).
Is there anyway to perform the hard reset in another way? Thanks for your help...
Well, my cruise works fine now. What have I done? Nothing. Maybe it was a hardware problem in the contact of the button (some dirt or whatever) and now it is working. I don't know, although it wouldn't surprise me if it were software (I had a similar problem with the vibrator in a Mio A701, two days broken, got to work after that and never again failed). I just used the bluetooth and received a couple of calls.
Now I can hardreset. As the button is no longer permanently pressed, the combination of buttons works. Although I haven't pressed "send" to actually do it, since it seems fine.
More here if it fails again, but as I told you I read similar problems in the wheel in another forum...
I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
Click to expand...
Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.
Hello guys, I have one raphael, and it started a very stupid issue, and this makes me crazy because in the principals times I need to use it, happens that the Panel wich have the answer button, the end button, the house and the back-arrow buttons also, and in the midle have the circular button, wich there are 4 mini arrows, (left,right,up,down), always I press the house and the answer buttons, it is working as left arrow, and the <- with the end button working as right arrow.
I always percepted it, but now it is happening all times, all times I need to press the answe button to go the phone it keeps working as the arrow, surfing on the tf3d.
I need the original configurations of the buttons, I cant persist with it, What should I do?
im pretty sure that bottom area gets messed up over time.
mine now only works with each area whenever it wants.
sometimes all work great.sometimes 3 do sometimes none.
my buddy had a fuze for about a week when the whole bottom panel stopped working for good
usually for me a soft reset helps
I made so much soft resets!
It doesnt work, do you think a hard reset?
What a hell could I do now?
oh my god
could anybody be helpful with me?
I'm needing this help
my fuze is stopping working as phone
that is not descriptive. what doesnt work
the panel
the four butttons on the panel
(house,back,call/answer, end)
It has started messing a long time, and now messed forever, I can make a soft reset than it keeps asking crazily these buttons, everytime as arrow left or arrow right
I need to configure the house as house
the phone(answer/call) as phone
the end call as end call!
basmareck, are you running a custom ROM?
I am running the official raphael's ROM, downloaded on the official website of HTC.
The error is in the panel, at the four buttons, the send/answer button is working as left arrow all the time.
It is messed up!
damnit!
no helps for me, its making me mad
its faulty. youve had it under a year right? get it fixed
Have you tried a hard reset or reflashing the stock rom? What about cleaning the panel? I believe there are only two buttons under that panel, one on the left and one on the right, and the function is dictated by the capacitative nature of it, so maybe it's dirty? I'd say if a hard reset or reflash doesn't fix it, try to seek a warranty exchange.
Also, are you using any programs that make the scroll whell work as something else like SensorScorll? That has a setting to enable touch so you wouldn't need to push down to use the arrows, maybe that got switched somehow to be persistant with everything? I'd give that a check too.
today i noticed an odd issue with the lights on the navicap on my TP, When the screen switches off the lights on the navicap stay illuminated (The home, back, answer and hangup buttons) the light round the dpad/scroll wheel dont light up tho, i dont know how long this has been going on though as i have only just noticed it
does anyone know why this mite happen or any ideas to solve it
cheers
I also can confirm this issue.
Seems to happen only when the light has been activated in landcape mode.
I can recreate this failure every time I reply to a SMS:
Slide open keyboard
Keyboard and navipad lights come on
Reply to sms
Press power button
...and tada! The light is stuck on
The light will go off if I press the center dpad button before I turn off the device, or if I turn back on the device and tap the button.
This problem has followed me through 3 ROMs: the stock ATT Fuze ROM, the new ATT ROM, and an older EnergyROM (8/11/09, not sure which version anymore).
I can also confirm that this problem exists across multiple phones running stock software. My first Fuze had this problem, my current Fuze has this problem, and my friend's Fuze does too. Very odd.
Not a showstopper, but I figure it's the only annoyance I really have to put up with day to day, now that I've got the phone configured the way I like it.
Anyone have any ideas?
Thanks in advance!
One of my phones is an HTC Surround that i don't use that often but still want it to work. To the issue though, each time the phone is turned on (not powered on, just woken) the screen refuses to work on the right side. In order to get past the lock screen you have to swipe up on the left side. After that the right screen becomes 'active' only after you swipe the left screen again. The home button and the search button on the phone only work after sliding the left side of the screen down and hitting the back button, once that task is accomplished the entire phone works perfectly and no more issues develop. This has been driving me crazy trying to figure out why its doing this. I reset the phone twice, both through the reset in the settings and doing a hard reset. When neither of those attempts worked i put it in bootloader and flashed this release (http://www.filefactory.com/file/b48...S_1.03.502.07_5.51.09.06_22.30.50_RELEASE.exe) to it and it still continues with this wierd touch screen issue.
I could probably just throw the phone away and not care but i'd prefer to fix it and sell it. Plus its driving me insane trying to figure out the issue.
(apologies for the wall of text http://incredibly.ytmnd.com/)