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cracked?

So I've had my nexus s for like 3 months and the glass just mysteriously cracked. Wtf. And the asurion insurance wants me to pay 130 for them to replace it with a vibrant, not even a 4g a goddamn 3g vibrant. Wtf!

How is that even possible not the same phone
You have to be leaving something out
Sent from my Nexus S 4G using XDA Premium App

Nope not leaving anything out, because T-Mobile doesn't actually carry this phone the 8 bucks a month I spend on insurance can't replace this particular device. Just screwed unless I buy the touch screen digitizer glass assembly and fix it my self, which is what Iam going to do.

Wonder if you would be able to keep the busted nexus s with the claim, and get the other phone? I would fix the NS, then flip the other for cash.
Just a thought........
Heeter
Sent from my Nexus S using XDA Premium App

damn that sucks balls! did you ask about the policy before you bought it?

Heeter said:
Wonder if you would be able to keep the busted nexus s with the claim, and get the other phone? I would fix the NS, then flip the other for cash.
Just a thought........
Heeter
Sent from my Nexus S using XDA Premium App
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i don't know from experience, but i've been told that with sprint's asurion claims, many times they don't even ask for the original device back.
maybe tmo's policy is the same? and technically this wouldn't be fraud either.

The ESN becomes blacklisted so it doesn't become much more than a glorified media player.
Sent from my Nexus S 4G using XDA App

thats what i thought too, but there are reports that sprint hasn't been blacklisting them. nonetheless, his is a gsm phone, so he wouldn't have to worry about that.

Yea they told me i would be billed like 30 bucks if i didnt return it, sooo... that might not be a bad plan. Thanks for the idea

WIN!

Usually that company will reimburse you for the cost of buying a new Nexus S, less the deductible. All you should have to do is send them the receipt. Call them and ask..that's what a lot of Nexus One owners had to do.
Sent from my Nexus One using Tapatalk

[Q] BestBuy employee screwed up screen protector installation

I bought an Invisibleshield screen protector at BestBuy and had an employee in the cell phone area install it for me. He sprayed the phone directly with the solution and now it appears that the solution has seeped in through the sides. It doesn't affect the screen but it's noticeable under the proximity sensor and earpiece. It's been 4 days since installation and it's still not gone and it's bothering the hell out of me. Any suggestions on how to get rid of it aside from taking the phone apart?

apbalch said:
I bought an Invisibleshield screen protector at BestBuy and had an employee in the cell phone area install it for me. He sprayed the phone directly with the solution and now it appears that the solution has seeped in through the sides. It doesn't affect the screen but it's noticeable under the proximity sensor and earpiece. It's been 4 days since installation and it's still not gone and it's bothering the hell out of me. Any suggestions on how to get rid of it aside from taking the phone apart?
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I would take it back in there and complain about it and tell them you want a new one.

Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.

apbalch said:
Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.
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I thought you bought from Best Buy, that i'm not sure, I mean it's worth a shot I guess, raise hell if they give you problems, ask to talk to their manager?

apbalch said:
Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.
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Yes you can. If they damage something during installation they must replace it. Raise hell with a manager if you have to. The phone is not in the same condition you brought it in as.
Sent from my Nexus S 4G using xda premium

Rem3Dy said:
Yes you can. If they damage something during installation they must replace it. Raise hell with a manager if you have to. The phone is not in the same condition you brought it in as.
Sent from my Nexus S 4G using xda premium
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^^^^^
This. They jacked up your property so they have to replace it. If the manager gives u crap. Tell them you want the corporate number and they will replace. They don't want people calling corporate lol
Sent from my CM7 powered Nexus S 4g using XDA Premium App

Be sure to come back and let us know how it went!!!!!!
Sent from my Nexus S 4G using xda premium

[Q] tmobile insurance question

So the day i got my g2x i signed up for insurance that covers everything. And since tmobile discontinued the g2x, if i loose my phone or someone steals it, how will i get a replacement? Will they give me choices of different phones to choose from?

There's a thread in discussion that summarizes this: if something happens, you pay $130 and can choose an HTC sensation or if you push them a galaxy s2.
Sent from my LG-P999 using xda app-developers app

redmonke255 said:
There's a thread in discussion that summarizes this: if something happens, you pay $130 and can choose an HTC sensation or if you push them a galaxy s2.
Sent from my LG-P999 using xda app-developers app
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not true they are still sending out g2x's i received one

Thanks, but why would i need to pay another 130 bucks?

joker550 said:
Thanks, but why would i need to pay another 130 bucks?
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it's just like your auto or health insurance. Just because you pay the premiums, you still have a time of service deductible you're responsible for.
Now if it's a warranty problem, they send a refurbished G2x with a much smaller warranty processing fee
Sent from my LG-P999 using xda premium

Basically you have to pay for a replacement for anything other than hardware failure. So if you lose it or its stolen or water damage you have to pay. Now let's say your speakers fail or button stops working or even the charger port like mine was they will replace it for "free" as they say, but still make you pay a $5 fee to exchange your phone
Sent from my LG-P999

so lets say i make my own hardware issue and send them the phone, will they send me another g2x or one of the other phones?

Your fault= insurance= large deductible= different phone
LG 's fault= warranty= small processing fee= refurbished G2x
Sent from my LG-P999 using xda premium

These deductibles are pointless. Might as well get a new phone. But to stay on topic, yeah you will still get your G2x refurb. If they dont have any, $130- $150 for S2 or Sensation.

Dropped my s3 broke the screen the screen wont even turn on

Fml. Guys what can i do? I am so sad at this point i bought this phone for $600 from ebay i have no insurance on it :'(

A. Buy a new one
B. Send to Samsung for Repair
C. Repair it yourself

fr8cture said:
A. Buy a new one
B. Send to Samsung for Repair
C. Repair it yourself
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how much do you think the repair will cost me

$168 I believe
Sent from my SCH-I535 using Tapatalk 2

1ManWolfePack said:
$168 I believe
Sent from my SCH-I535 using Tapatalk 2
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from where? ive been checking the lcd screens for it they are all over $200

flameinthefire said:
from where? ive been checking the lcd screens for it they are all over $200
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To send it to Samsung to get repaired. Serious.
Sent from my SCH-I535 using Tapatalk 2

1ManWolfePack said:
To send it to Samsung to get repaired. Serious.
Sent from my SCH-I535 using Tapatalk 2
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Thats what i also heard.

1ManWolfePack said:
To send it to Samsung to get repaired. Serious.
Sent from my SCH-I535 using Tapatalk 2
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well its $178 and i am sending it in. wow this suck!!!!!!!!!!

that sucks. Just yesterday my s3 slide out of my pocket after 3 days of owning it (the case i ordered 2 days ago will be here tomorrow too) .. cracked the bottom corner, but I might just live with it, just thinking about getting a case that covers the edges so i wont have to see much of the crack would be good. http://i46.tinypic.com/5lyx41.jpg

flameinthefire said:
well its $178 and i am sending it in. wow this suck!!!!!!!!!!
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Sucks more or less than dropping $600 for another one entirely?

I would recommend this case. I've dropped my phone twice. Once about 5 feet onto a wooden deck, and once about 3-4 feet on to concrete. Both times it landed on a corner.
Through luck and the case, my phone has zero damage. Actually, the time I dropped the phone on the deck, the impact was enough for some of the deck's paint to transfer on to the case.

i dropped mine on the pavement and my five year old stepped right on it! full weight no damage. landed screen down. otterbox defender FTW!

so i sent my phone in it was rooted and it was running cm10 samsung wont penalize for that right?

flameinthefire said:
so i sent my phone in it was rooted and it was running cm10 samsung wont penalize for that right?
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Highly unlikely Samsung would care (whereas Verizon would). They're also unlikely to notice if it won't turn on.

gf7z said:
Highly unlikely Samsung would care (whereas Verizon would). They're also unlikely to notice if it won't turn on.
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i mean i think they shouldn't it is my device i can do w.e i please to do with it. and i am paying for them to repair the screen

Have a cheap TPU case and dropped my phone twice from head height and no damage to phone..
Sent from my Commodore 64..
READY.
load"*", 8,1

flameinthefire said:
so i sent my phone in it was rooted and it was running cm10 samsung wont penalize for that right?
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Since you aren't sending it in for any warranty work, Samsung won't care at all. No reason for them to care. You're paying for a service, not warranty work.

Good point mustbepbs
Sent from my SCH-I535 using xda premium

Same thing happened to my friend. I think the connector comes loose easily.
Sent from my SCH-I535 using Tapatalk 2

This is why the $50 bucks is definitely worth the investment in one of these:
http://www.otterbox.com/Samsung-Gal...color=20&start=1&cgid=samsung-galaxy-s3-cases
Don't put a cheap case on your S3!!

Broke temporary replacement phone!

So my friend sent in her s4 for repairs and Samsung sent her a galaxy nexus. She dropped it this morning and the screen cracked. Since its a temporary phone, what is the procedure for this? Does anyone have any experience
Sent from my Nexus 5 using xda app-developers app

You might get some answers in a Samsung forum. Hopefully their insurance will cover it.
Sent from my Nexus 5

For starters, that girl needs to keep a case on all her phones if she's just breaking them left and right. lol. But the insurance thing is something I doubt anyone here will be able to answer. She needs to talk with Samsung

filthygoat223996 said:
So my friend sent in her s4 for repairs and Samsung sent her a galaxy nexus. She dropped it this morning and the screen cracked. Since its a temporary phone, what is the procedure for this? Does anyone have any experience
Sent from my Nexus 5 using xda app-developers app
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I think their expectation is going to be that they get the temporary phone back in the same condition as it was when they sent it. So your friend is going to be liable for some damages.
Sent from my Nexus 5

jd1639 said:
I think their expectation is going to be that they get the temporary phone back in the same condition as it was when they sent it. So your friend is going to be liable for some damages.
Sent from my Nexus 5
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You can't really say that without knowing the conditions she probably signed when getting the phone. Samsung might as well have insurance covering such cases.

mortenmhp said:
You can't really say that without knowing the conditions she probably signed when getting the phone. Samsung might as well have insurance covering such cases.
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I can always say "l think..." I hope your right for the op's sake
Sent from my Nexus 5

I worked in wireless for 3 years. I can tell you that she will have to pay for the damages. That's why most companies don't do loaners anymore. When she got the temporary, she agreed to return the phone is the same condition as received.
Sent from my Nexus 5 using xda app-developers app

Would Samsung care if she replaces the screen? I'm guessing that's cheaper than whatever Samsung would charge
Sent from my Nexus 5 using xda app-developers app

The screen has a digitizer that would take not only technical know how to replace, but is very pricey. It's your call though. Might cost you more in the end if you try and fail at doing it.
Sent from my Nexus 7 using xda app-developers app