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ok so I have a cingular 8125 which i CID unlocked and SIM unlocked. I have the T-mobil 2.26 as a ROM base and was running black dimond 1.0 touch ROM with no syncing prolbems. This past weekend my phone froze and i wasnt able to reset it, so i re flashed my base rom. I then tried to Flash the new dimond 2.0 touch rom and it flashed fine, but when i went to sync it up all it did was say it was syncing. I let it run over night and it was in the same state (saying it was syncing) that i left it in. I tried flashing another custom rom but ended up with the same result. I tried deleting active sync 4.5 and re-installing, and even tried a beta version of 4.5 but nothing has worked. PLease any help would be much appreciated. Thanks in advanced.
could be outlook...outlook sometimes acts finicky...
recommendation would be to save your pim information...it's usually in some sort of personal folder, and then reinstall outlook. Move your pim information back and resync.
I had this same problem, but i fixed it.
I had this same problem using Diamond 1.1, so i thought it was the rom, but....Then, I used Octavoi, and I had the same problem, so i figured it was Windows Vista's Device Center (replaces ActiveSync), but... Then I found out that it stilled synced fine on my XP laptop (ActivSync 4.5), so.... i woke up one night and suddenly decided to remove my USB hub that my phone was connected through, and then I directly connected my phone to my computer (which actually gives it a direct undivided power source, it seems). After this, it synced in 4 minutes, and i finally got all my contacts back. Could this possibly be your case as well? That's all i can offer.
nope im this isnt my prolbem. and i cant find that folder that you were talking about on out look either. i tried flashing a bunch of diff roms but all it does is say its syncing and then my comp sends nothing? any more ideas would be greatly appreciated. thanks
martystoked said:
nope im this isnt my prolbem. and i cant find that folder that you were talking about on out look either. i tried flashing a bunch of diff roms but all it does is say its syncing and then my comp sends nothing? any more ideas would be greatly appreciated. thanks
Click to expand...
Click to collapse
Hi,
try to disconnect firewall or antivirus programs.
tried it. i acutally just tried syncing on another computer and it works. any thoughts on why it wont work for my comp, when it did before?? or how to transfer my contacts from one comp to another so i can at least get them on my phone??? thanks guys
martystoked said:
tried it. i acutally just tried syncing on another computer and it works. any thoughts on why it wont work for my comp, when it did before?? or how to transfer my contacts from one comp to another so i can at least get them on my phone??? thanks guys
Click to expand...
Click to collapse
Use PIMBackup, it saves and restores that information and more (which you can choose from)... i think it's free, it came with my ROM (Octavaoi 4.5), so u might search for it.
i would uninstall some stuff with your phone unplugged and reboot it then reconnect it and make sure that the usb cord or jack is working
Betcha I had it worse...
I'm a total newb to this stuff. I'm totally blown away by the level you folks are discussing thing at.
I just replaced my Audiovox 6600 with a Cingular 8125 w/WM6. I had to upgrade to Activesync 4.5 and it was going exactly what you describe.
I SPENT OVER 8 HOURS ON THE PHONE WITH THE MICROSOFT "HELP" if you can call it that.
The rapimgr.exe file was getting caught in a loop and hogging all the CPU. The answer was in:
Settings --> Connections --> USB to PC -->: Uncheck the "Enable advanced network funcionality" box
BTW - after the marathon "help" session, I was the one that figured it out.
gwydionjhr said:
I'm a total newb to this stuff. I'm totally blown away by the level you folks are discussing thing at.
I just replaced my Audiovox 6600 with a Cingular 8125 w/WM6. I had to upgrade to Activesync 4.5 and it was going exactly what you describe.
I SPENT OVER 8 HOURS ON THE PHONE WITH THE MICROSOFT "HELP" if you can call it that.
The rapimgr.exe file was getting caught in a loop and hogging all the CPU. The answer was in:
Settings --> Connections --> USB to PC -->: Uncheck the "Enable advanced network funcionality" box
BTW - after the marathon "help" session, I was the one that figured it out.
Click to expand...
Click to collapse
Ok...props to you. First post and it's to help someone else with a well described solution. I hope this solves the person's problem and I'll have to remember to suggest this to folks having activesync issues... so much for "advanced network functionality" huh?
thanks alot... tried to fix this for 2 days. big props to you..
Hi everybody
I have an HTC Fuze (ATT). The ROM I used was NATF v5. series. I tried a couple of days ago to sync it with my computer but it gave me an "USB device not recognized" message. I did a hard reset but it didn't change anything. I changed the "Energy" rom, but I had the same problem. I tried now to sync the phone with another laptop but I have the same message, so something happened with the phone. What I noticed was the fact that actually when I hard reseted, I still had the NATF 5.series screen shot, even if the rom was the energy one. I appreciate each answer as I don't know what I can do more.
Adriciu
adriciu said:
Hi everybody
I have an HTC Fuze (ATT). The ROM I used was NATF v5. series. I tried a couple of days ago to sync it with my computer but it gave me an "USB device not recognized" message. I did a hard reset but it didn't change anything. I changed the "Energy" rom, but I had the same problem. I tried now to sync the phone with another laptop but I have the same message, so something happened with the phone. What I noticed was the fact that actually when I hard reseted, I still had the NATF 5.series screen shot, even if the rom was the energy one. I appreciate each answer as I don't know what I can do more.
Adriciu
Click to expand...
Click to collapse
Had you try other cables Sir?
NATF splash screen will remain there, because when you flash Energy ROM, it didn't contain splash screen, so it wouldn't be replaced.
I tried a different cable, as well as a different computer. On the new computer there was no previous activesync installed. This led me to belive that there is a problem in the registry somewhere, but I don't know what to change. I also installed the Activesync 4.5 several times. on the ald and new computer, but nothing helps. No firewall active.
Adriciu
<- same problem
Anybody has any ideas?
What about using other phones, if it's okay then the problem was on Your phone, vice versa.
In my opinion, to get phone connected, we must have Activesync (for Win XP) or WMDC (for Vista) installed, good cable (original preferred) and good phone condition (H/W or S/W)
Hope You solve it soon Sir.
I have reinstalled the ATT rom, but is still gives me a "USB device not recognized" message. So I think something is wrong with my phone. Is there any way where I can clean up the whole registry and start from a clean fresh phone?
Still not working.
I had a simmilar problem a long time back.... How I fixed it was I deleted that connection setting for that phone in activesync... Then rebooted...Try to connect it then... If it still doesn;t work, UNINSTALL activesync... reboot... reboot again for good measure.. then reinstall it... reboot... Then try to connect again.... a lot of steps, but it worked for me when I put a diffrent on an old phone I had...
OK, some updates. I tried syncing with another laptop and it is not working. I tried doing the same thing with an Apple comp and it doesn't even see it as an usb device. However I tried syncing wifi with my gmail account and it is giving me the following error message: "The configuration on your Exchange server prevents you from synchronizing. Support code: 0x85010004". So I think there is a setting I don't know how to change.
Hi,
Has anyone managed to use HTC Sync with Inspire 4G? I know this is a known issue with a number of posts on the internet, but I figured if I'd find any solution, it would be in this forum. My Inspire keeps saying it couldn't find HTC Sync on my computer.
GT
Unsafe Bloatware to Remove
Sorry. I made a mistake here. Deleting
i read that htcs servers were down and that was a problem. i don't use a sense rom so i can't check at the moment.
I couldnt get it to work on my desktop (Win 7 X64), but I got it to work on my laptop (Vista X32).
Thanks for the input.
I thought about trying that too. I have a laptop with Win7 32bit. If bit is the problem, it could work. If Win7 is the problem, then it won't. But, either way, I'd rather not sync my phone with my laptop as I rarely use it. I want to sync it with my main PC. Look like I'd have to wait for HTC to update its software.
HTC sync might not be compatible with win 7.
mi04se1 said:
HTC sync might not be compatible with win 7.
Click to expand...
Click to collapse
It is. I have been using it for my HTC Aria since the Arias came out last summer.
Mine is working
I have windows 7 ultimate 64bit, I downloaded HTC Sync from htc website after choosing my ph (inspire 4G), then download section. You need to disable antivirus software before installing HTC Sync.
It just worked for me. Also one more thing, when you attach your ph with computer after installing HTC Sync, you need to go to the ph, unlock it and then pull the menu from the top. Select HTC Sync, then it will show up on your computer.
I did that like 10 times and it didnt work. I did disable antivirus before the install.
Here's what I found (for me anyway).
This is the only way my Inspire recognized HTC Sync:
1. Make sure Inspire is NOT connected to your computer
2. Run HTC Sync on your computer
3. Connect Inspire and select HTC Sync mode
If my Inspire was connected already and switching from other modes such as Charge Only, it never found HTC Sync on my PC.
BUT, THAT'S NOT ALL. After sync, I discovered that HTC Sync failed to sync everything I told it to. Only some random music and video files were synced for some reason.
To me, it seems still rather buggy, so I'm gonna stick with iSyncr for now.
Searched many a thread and can't find an answer to this. I've been able to successfully switch back and forth between USB charging and mounting the phone as a disk drive. I literally haven't changed anything important on my phone or computer today; I think I remember uninstalling a task manager this morning but that's about it. But this afternoon plugged it in, and the pop up asking what method to use (charging/sync/disk mount etc) came up as usual, (I have charging as default) and selected USB disk drive, and nothing changed! My laptop made the usual disconnecting/plugging in noise it makes when you put something in the USB ports, but this time my disk drive didn't automatically pop up. Instead, I was greeted with a "USB Device not recognized" message. What the hell?
Tried restarting the computer and phone several times, same results. Tried with debugging mode enabled and disabled; tried pulling the battery/sim/sd card out; the pop-up asking which USB method to use comes up everytime on my phone when I plug it in, but if I have disk drive selected it only charges.
Using Win7 64bit, I then tried to try uninstall and reinstall the HTC Sync drivers by going into "Uninstall Programs" on my computer and manually uninstalling both the "HTC BMP USB Driver" and the "HTC Driver Installer" that remain on my computer from when I rooted. When I tried clicking on and uninstalling either of them, I get a pop up error saying "Error opening installation log file. Verify that the specified log file location exists and is writable." No idea what that means. I decided to try re-installing HTC sync, and then uninstalling HTC sync, hoping that the reinstallation would fix the drivers. Well now, I have HTC sync on my computer and that too now is uninstallable, it too gives me the "error opening installation log file" error when I try and uninstall it.
PLEASE HELP ANYONE?!!?
ManImCool said:
Searched many a thread and can't find an answer to this. I've been able to successfully switch back and forth between USB charging and mounting the phone as a disk drive. I literally haven't changed anything important on my phone or computer today; I think I remember uninstalling a task manager this morning but that's about it. But this afternoon plugged it in, and the pop up asking what method to use (charging/sync/disk mount etc) came up as usual, (I have charging as default) and selected USB disk drive, and nothing changed! My laptop made the usual disconnecting/plugging in noise it makes when you put something in the USB ports, but this time my disk drive didn't automatically pop up. Instead, I was greeted with a "USB Device not recognized" message. What the hell?
Tried restarting the computer and phone several times, same results. Tried with debugging mode enabled and disabled; tried pulling the battery/sim/sd card out; the pop-up asking which USB method to use comes up everytime on my phone when I plug it in, but if I have disk drive selected it only charges.
Using Win7 64bit, I then tried to try uninstall and reinstall the HTC Sync drivers by going into "Uninstall Programs" on my computer and manually uninstalling both the "HTC BMP USB Driver" and the "HTC Driver Installer" that remain on my computer from when I rooted. When I tried clicking on and uninstalling either of them, I get a pop up error saying "Error opening installation log file. Verify that the specified log file location exists and is writable." No idea what that means. I decided to try re-installing HTC sync, and then uninstalling HTC sync, hoping that the reinstallation would fix the drivers. Well now, I have HTC sync on my computer and that too now is uninstallable, it too gives me the "error opening installation log file" error when I try and uninstall it.
PLEASE HELP ANYONE?!!?
Click to expand...
Click to collapse
So you tried reinstalling it without trying to uninstall first, as in, installing *over* the current installation?
Is the version you're trying to install the newest one available?
You're logged in/running as admin, right?
Have you tried tracking down the installation log file it's having a problem with, as in, where it's looking for it/why it's not finding it in whatever location it's expecting it?
Sounds like the typical cryptic Windows bull**** that drives me nuts when it happens.
Just throwing some other ideas out there. I haven't run into this type of trouble since I've been on win 7 64bit, its actually been better with these types of problems than previous versions of Windows.
I have had this happen once. A restart of the phone solved it for me. If you have a card reader for the SD card, you could see if your computer will recognize it through the reader. It's also possible removing and re-installing the card will fix your issue.
Sent from my Inspire 4G using the power of the dark side.
I was able to finally uninstall HTC Sync, and the two HTC drivers. Then I installed HTC Sync that I downloaded from this site
http://www.htc.com/us/support/inspire-att/downloads
So now my computer has sync and the 2 HTC drivers installed again. Logged in as admin. Have restarted my phone a billion times. It recognizes the micro SD card if I remove it from the phone and put it in a reader.
Have you tried other ports on the laptop? Have you tried other devices in the port you plugged the phone into like a digital camera? Do you have access to a desktop to load the drivers in and see if it mounts? When you load the drivers it will load drivers first then ask you if you want to install htc sync. You can cancel out there and it won't install sync and the drivers will be installed just fine. Find another cable and see if that helps. Those would be what I would try.
Well when something like this happens I resort to rolling the system back to when it worked to see if that fixes things.
If you have system restore enabled roll it back a day and see if that helps. Open control panel in the search type system restore and there you can select it and see if you have any restore points. Restore the system back and see if it fixes it. If not and you tested the ports with another device and tried a different cable there very well could be an issue with the device.
Get a dropbox account and backup what ever you need to that and do a factory reset on the phone would be a last resort. I would keep the phone plugged in to a charger and use wifi for that if it comes down to it. If you are just needing to get something on the phone you can always use dropbox and then a file manager on the phone in the mean time till things get sorted.
I have used an app like this in the past and it works wonders. I hope you have a wifi connection at the house.
https://market.android.com/details?id=com.lyy.softdatacable&feature=search_result
These are all the steps I would have taken if an issue like this arose for me.
Tried all 4 of my USB ports, none of them work. All four of them work with other USB devices. I don't have access to another computer right now to try and see it it'll mount there yet. If it DOES work on another computer, is that better or worse than if it DOESNT? System restore isn't an option, unfortunately.
I'll try a factory reset as a last resort if it doesn't work on another computer. As far as using dropbox, what's wrong with using Titanium backup? Isn't dropbox just for data (which is stored on my SD card, and therefore not affected by a factory wipe/reset?) Or are you saying I need to wipe both my phone and reformat my microSD?
I tried using a different microSD card (that works in a reader) in the Inspire, and it too doesn't recognize the disk drive. Does this narrow down the problem to the phone? Is this a physical problem, or is it something that could potentially be fixed with a wipe and hard reset?
If your computer recognizes the SD cards, then it would seem to be the phone. A full wipe and hard reset is probably the next step. Good luck.
Sent from my Inspire 4G using the power of the dark side.
Tried a hard reset. Well, I went to Settings --> SD & Phone Storage --> Factory data reset --> Reset phone (erase SD card was unchecked)
Same problems. Was this method thorough enough? Or do I need to tinker with completely erasing everything off of the phone including the rom, via clockwork mod recovery?
ManImCool said:
Tried a hard reset. Well, I went to Settings --> SD & Phone Storage --> Factory data reset --> Reset phone (erase SD card was unchecked)
Same problems. Was this method thorough enough? Or do I need to tinker with completely erasing everything off of the phone including the rom, via clockwork mod recovery?
Click to expand...
Click to collapse
I have seen this very issue onllnot only on the Inspire but the captivate as well. Seems windows 7 has an issue with these drivers. What I did to fix it was this. 1. Uninstall all diver related software. 2. Reboot PC. 3. download the driver package from HTC. 4. plug in phone and go to device manager. 5. Manually select the drivers for it. Not saying it will work for you but it did for me when I was running Windows 7 premium 64
zelendel said:
I have seen this very issue onllnot only on the Inspire but the captivate as well. Seems windows 7 has an issue with these drivers. What I did to fix it was this. 1. Uninstall all diver related software. 2. Reboot PC. 3. download the driver package from HTC. 4. plug in phone and go to device manager. 5. Manually select the drivers for it. Not saying it will work for you but it did for me when I was running Windows 7 premium 64
Click to expand...
Click to collapse
Thank you, but can you please elaborate and be a little more specific on steps 3-5? I don't want to download the wrong driver package... is it this one? http://www.htc.com/us/support/inspire-att/downloads
And how do I manually select the drivers in device manager... how do I know what drivers to select? Thanks!
By any chance have you tried a different cable?
I've had this issue when I used cheap cable I got on eBay. It would still charge the phone but my laptop wouldn't see it. Tried a different cable and issue was gone.
Sent from my Inspire 4G using XDA App
I actually haven't been able to test the simplest solution by trying a different cable yet, since this is my first phone with microUSB ( I have approximately 759247892 miniUSB cables lying around the house from my past 10 HTC phones) so I only have the one microUSB cable. It is the OEM cable that comes with the wall charger though, but it would be sweet if it was just a faulty cable. Are you strongly recommending that I don't buy a cheap one off of ebay, and instead go to a brick and mortar store and buy a ATT/BestBuy/Fry's Electronics/Wherever one for twenty bucks or whatever they are charging these days? I will if I have to, but I'd obviously rather not... would you recommend a specific cable brand off of newegg?
ManImCool said:
I actually haven't been able to test the simplest solution by trying a different cable yet, since this is my first phone with microUSB ( I have approximately 759247892 miniUSB cables lying around the house from my past 10 HTC phones) so I only have the one microUSB cable. It is the OEM cable that comes with the wall charger though, but it would be sweet if it was just a faulty cable. Are you strongly recommending that I don't buy a cheap one off of ebay, and instead go to a brick and mortar store and buy a ATT/BestBuy/Fry's Electronics/Wherever one for twenty bucks or whatever they are charging these days? I will if I have to, but I'd obviously rather not... would you recommend a specific cable brand off of newegg?
Click to expand...
Click to collapse
I think a cheap cable should be fine though the shipping was a little long. I needed a new car charger when I switched from the iPhone and it came with 5 cables. Only one gave me that issue. One note to take into account well maybe it was just the ones I bought but the phone always charged at USB speeds with the cheap cables. If I used the OEM itwould read it as AC and charge much faster
Sent from my Inspire 4G using XDA App
Yeah I had a cheap car charger for this phone for about a week while waiting for the oem htc one to arrive in the mail, and it would charge at usb speeds, it'd ask me if I wanted to disk drive/charge only/etc...plugged into a car. Since then I received my oem car charger and it works great and that slow charging/prompt went away. I guess I'll invest in another cable, I'm bound to need more anyway. Hopefully it's that simple.
Sent from my Desire HD using XDA Premium App
Well, I got a new OEM HTC micro USB cable to test, and I am having the same problems, so it's not the cable.... any other suggestions? Is there any difference in doing a data reset vs going into clockword mod and doing a FULL erase of the device and then reinstalling a rom? I have yet to try testing if it'll work on another computer as well...
I suggest doing a full wipe in cw. Find another computer and load the drivers on that and try it. If it doesn't mount then its the phone and you will have seek att for a replacement
I have this problem and I don't even care anymore...lol gave up on it. Nothing fixed this problem. So I just try insertting the plug multiple times to make it work.
EDIT:
I've tried
Reformatting my computer
Trying it on different operating systems(XP, vista, 7)
3 Different USB cables for smartphones.
Reinstall HTC DRIVER
New SD card and reformatted SD card.
Tried multiple roms
completely re-root the phone.
All these never fixed it. Somethigg must be wrong inside of my phone.
Sent from my Desire HD using XDA App
I would definitely try another computer first. Still does it, full erase on cwm. Still persists, factory reset the darn thing. Finish the process of elimination before factory reset. As I have worked at 2 different Toyota dealers in Memphis, if a car had a problem that had multiple solutions, they would try all the easy solutions first before using the last resort solution. Imo, a factory reset is a last resort solution. If that still doesn't help, restore to stock and s-on the punk, and warranty the thing out. It sounds more like a phone hardware problem than anything else. Hope it helps!
Sent from my Inspire 4G using XDA App
ZeroRilix said:
I would definitely try another computer first. Still does it, full erase on cwm. Still persists, factory reset the darn thing. Finish the process of elimination before factory reset. As I have worked at 2 different Toyota dealers in Memphis, if a car had a problem that had multiple solutions, they would try all the easy solutions first before using the last resort solution. Imo, a factory reset is a last resort solution. If that still doesn't help, restore to stock and s-on the punk, and warranty the thing out. It sounds more like a phone hardware problem than anything else. Hope it helps!
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
Its been 5 months since I got this phone, do I still get my warranty if I S-ON and stock rom. Best to use Hack kit v11 to return to stock?
Sent from my Desire HD using XDA App
Hello, sorry to but this here in the Q/A area. I have been searching for answers for a few weeks now dealing with using adb on my htc inspire. I have found files for doing it and all but nothing saying it will work with my htc inspire. I down loaded the latest htc sync from htc web site, plug my phone in and it dose not detect my phone. I have read that I need drivers for my phone on computer but, nothing I have tried works. Could some one either point me to the files that will work with my inspire, sorry to ask to be spoon feed this and all but nothing I try has worked. thanks a bunch.
http://social.technet.microsoft.com...p/thread/4120f8ff-ae6c-437f-a40d-8d48794d9841 information on how to fix the issue i had if any one else has the same problem..
The drivers should come with installing HTC Sync. Are you merely downloading it or also installing it?
umm installing it i guess, i downloaded the sync installer and it installed sync. i just uninstalled every thing and going to try it again.
I had the the same problem have to you tried connecting to another pc or say a car stereo for disk drive?
Sent from my Desire HD using xda app-developers app
ok i can connect the phone to computer as a hard drive and such, but i plug it in to use sync and i get drivers can not be started in device manager?
when ever i select htc sync on phone i get that driver error. almost like the drivers I have on computer are not the right ones. but I look for the drivers and can not find any other then what came with the htc sync i got off htc web site.
You installed Sync with the phone unplugged, right?
yea i did, its almost like the drivers are wrong or corrupted or something. every time i plug phone in and click on phone htc sync the drivers do not load right.
Windows 7 or 8?
vista.
gage0727 said:
vista.
Click to expand...
Click to collapse
Oh. Er, I have no idea then...
k thanks for the reply though, I know the phone works. I have hooked it up before long time ago when I rooted the phone. Prob being is i have since reformated the computer erasing everything on computer. I am missing something, just not sure as too what I need to i guess go back and get my old ace hack kit out and see what all i needed to have installed on computer to get it to work. Go from their, I am at a loss for now.
OK, I might be able to assist you because I've heard of similar situations before..so explain in a nutshell of what's really going on..
Sent from my Desire HD using xda premium
k, cool here it is. I plug my phone into my laptop, the meassage pop up down at the bottom right corner saying installing drivers. then it said needed to restart computer to finish with the install. I did that, and plug phone back in and the android drivers on laptop fail to start. I can give you the exact error i get when I go into device manager, and click on the android driver, but i cant right now I am at work. i have tried this with severial custom roms, even custom roms that are stock. Right now though i am running my original rom that came with phone, wich its not updated. Its the rom my phone came with what two years ago. I was able to connect phone to computer back then thought i would try that but no joy.
my fire wall is turned off and defender is turned off, i have turned off the setting asking me if i want to run a progrme or not, i forget what it was called and also i have not tried that yet. found it under security settings disabled it and turned off computer was going to try it tonight when i get home.
xZeroMancerx, you have any info on this that can help bud?
just thought I would add some more info. tonight I tried to install HTC sync again to see if I could get it to work. would not install windows something 11 prog also when it asked me to restart computer I waited for a min and it gave me the blue screen of death.
**
ok well i finally got it to work. turns out their was a major issue with my computer. was stuck on down loading sp1 from Microsoft even. I had to down load some files to fix vista, and re-download sp1 manually and install it. but sync is now working like a charm.
Moderator if you wish you can close this thread or even delete it if it would help to clean the threads up.