So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well
This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.
I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...
ekasey said:
So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well
Click to expand...
Click to collapse
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.
gerbick said:
This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.
Click to expand...
Click to collapse
Can you link me to the Driver set you used? I have tried the captivate drivers, the T mobile Versions as well, along with a the generic Galaxy S drivers
Battlehymn said:
I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...
Click to expand...
Click to collapse
Will Give it a Try
SlimJ87D said:
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.
Click to expand...
Click to collapse
I don't use Apple products, but thanks.
It's not that the Software or procedures are beyond my scope of intellect. It seems that every stickied thread I have read on here has 11 different ways of doing the same thing, and not one process works the same for everyone.
Like I said I'm not opposed to trying anything at this point or starting from scratch I just figured it would be a little bit less confusing.
I guess I assumed it would be
DL Software > Install Drivers and Software > plug in phone and magic it works haha.
So far I love the phone besides the fact that it had an SMS error the other day and Deleted all of my texts, the audio jack has become flakey, and the gmail app has consistent errors. OH and I'm missing text messages from people
Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Battlehymn said:
Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Click to expand...
Click to collapse
Thanks wanted to be sure, I had tried those on the laptop, I will try them tomorrow along with the other suggestions. Wish I had an office job like I used to then I would screw with it at work.
To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App
you could try simpler first - try to connect without Kies;
1. Phone ->settings->applications->usb settings -> ask on connection
2. Install drivers - I installed the AT&T captivate drivers, then the Samsung Drivers
3. Connect phone - if the screen is unlocked, you should see an option for which USB setting you want
4. Pick Mass storage
5. You should see one or two new drive letters on your machine (internal and SD card if you have one)
6. Pull down notification bar on phone, click USB, use for files, Mount drive
This will validate that you have the drivers installed without doing everything else that is involved with .Net stuff
You really only need the Captivate AT&T drivers for this part to work.
I have 2 XP machines and I have full functionality without installing Kies.
I probably tried everything as well..... if not more, but kept trying on my Win 7 64bit.
Don't know of which step finally worked but in using the updated version of Kies (Kies_1.5.1.10074_2_6), Samsung cable (non-motherboard port?), Samsung official 64bit USB drivers, unmounting External SD, setting Captivate to "ask preference for USB", and a final deep breath.
I ended up copying the Samsung USB driver folder to an easy to find location (desktop) and while in Kies(probably not necess.) I opened Windows device manager and asked each device error message to search that folder for correct driver one by one. It finally worked. I used Kies for Outlook Contacts, selected and used Media Center for music(had to remount SD before it would be recognized). Haven't used, but tried mass storage, modem(tether) and they were correctly recognized. Good luck!
What finally did it for me, after getting all the drivers to install with the phone in debug mode, was to set it to always ask on connection. It refused to install the mtp driver if I just set it to mass storage and left it there. I have no idea why, as mass storage is what I click when it connects, but it seems happier this way.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had problems with kies and launcher pro. Had to switch back to original launcher for kies to work. Haven't tried in awhile.with both programs getting updates, it may be fixed now. My .02.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same problem. .. actually I still have the same problem, however, there are ways to root and enable sideloading without ever hooking up to the computer. Try that out. If you can't find out how to do it, let me know and I'll do a write up.
Rooted Capivate Galaxy S
naplesbill said:
To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks Will do this today.
everything else I will try tonight and let you guys know how it goes I will do it on both my laptop and on my PC at the same time.
Thanks so much for all the suggestions guys
I had the same problem with launcher pro, no matter how I tried to connect, unless I was in debug. Switching to the always prompt or whatever took care of that for me.
Sent from my SAMSUNG-SGH-I897 using XDA App
i knw this isnt really helpful but dont throw it out the window send it to me hehehe
I just tried the older cable that was party to all the unsuccessful Kies attempts and got the same error. Tried Samsung cable.....no issues. Odd because that same cable worked fine for EVO 4G and a Motorola device and Moto Phone Tools.
Could be fluke?
Well first off I want to thank everyone for the words of encouragement. I was able to finally get the phone rooted. not 110% sure how I did it but it's now done.
My second issue is now getting Kies to work, all it does is sit there and say connecting device
Thanks again everyone
Howdy guys,
Not sure if this is the appropriate spot - apologise if it is not.
Had my HTC Desire (Bravo or G7 for some IIRC) for a few days now, looking to de-brand and move to the stock HTC ROM (found all this stuff already, plus notes on how to make/use goldcard).
However, my issue is Sync does not work with what appears to be some kind of driver problems and given the drivers don't work 100% neither does any other function that interacts with the Android OS over USB (mounting SD card is fine). I can't make a goldcard because it can't pull the CID.
I run win7 x64, latest ROM on the phone, latest version of HTC sync, windows fully up to date. Sometimes the drivers install with error, sometimes they all seem to go on fine will just not talk to Sync. Have probably uninstalled/reinstalled about 5 times now, have taken lots of other software off my computer in case of conflict (Windows live security, itunes, lots of random junk). I have no antivirus, no firewall - no chance of conflits there.
I have tried different cables and different USB ports - all behave just the same.
I've tried a couple of other random driver files I've found around the web, but no effect.
Please help
Just went and got my Inspire yesterday and I am trying to get the HTC Sync software to work. Installed fine and the computer recognizes the phone but the software starts, connects and then just says "Updating HTC library" then shuts down.
If I start the software first and then plug-in the phone the software doesn't recognize it. Says disconnected.
Anyone have similar issues??
geekdadof3 said:
Just went and got my Inspire yesterday and I am trying to get the HTC Sync software to work. Installed fine and the computer recognizes the phone but the software starts, connects and then just says "Updating HTC library" then shuts down.
If I start the software first and then plug-in the phone the software doesn't recognize it. Says disconnected.
Anyone have similar issues??
Click to expand...
Click to collapse
I've got Sync up and running. I also see the "Updating HTC Library" message when I start the app. It runs for quite some time before the app fully starts. I've never seen the app shut down.
Here's my setup in case it helps with the debugging:
1. Windows 7 Pro x64
2. Office 2010 x86 (Removed my x64 as Sync does not support it)
3. HTC Sync v3.0.5511
4. Nod32 Antivirus (List just to note AV software maybe something to disable for testing)
wookiefoot said:
I've got Sync up and running. I also see the "Updating HTC Library" message when I start the app. It runs for quite some time before the app fully starts. I've never seen the app shut down.
Here's my setup in case it helps with the debugging:
1. Windows 7 Pro x64
2. Office 2010 x86 (Removed my x64 as Sync does not support it)
3. HTC Sync v3.0.5511
4. Nod32 Antivirus (List just to note AV software maybe something to disable for testing)
Click to expand...
Click to collapse
And you have got it to sync? I am almost identical set-up except I have Office 2007 x86. The software (HTC Sync) never recognizes the phone...even though the computer does. The phone says connected but after about 5-10 secs it says changes to disconnected.
I did notice that on the HTC webpage for the Inspire>Help & How-to>Synchronization it states " We’re sorry, but there is currently no information available for the category you have selected." Makes me think that the program is not updated yet??
Hello,
noob here (you were noob too before)
I got my HTC Sensation from ebay (the market is not US, not sure what it is though), I downloaded HTC Sync,
when I connect the phone (on HTC Sync mode) to the computer, I get a window on the phone saying "trying to find HTC Sync on your computer", remains for almost half a minute, then I get a message on the phone saying please make sure HTC Sync is installed on PC.
Meanwhile, HTC Sync on PC (Windows 7 64-bit Ultimate) keeps telling me no device is connected.
Helllllp.
follow instructions in this thread - post 1
excellent tutorial - works a charm
http://forum.xda-developers.com/showthread.php?t=1152148
I decided to try to restart both the computer and the phone and HTC Sync worked like a charm.
Thank you though.
thanks
that encountered me now
Hello, sorry to but this here in the Q/A area. I have been searching for answers for a few weeks now dealing with using adb on my htc inspire. I have found files for doing it and all but nothing saying it will work with my htc inspire. I down loaded the latest htc sync from htc web site, plug my phone in and it dose not detect my phone. I have read that I need drivers for my phone on computer but, nothing I have tried works. Could some one either point me to the files that will work with my inspire, sorry to ask to be spoon feed this and all but nothing I try has worked. thanks a bunch.
http://social.technet.microsoft.com...p/thread/4120f8ff-ae6c-437f-a40d-8d48794d9841 information on how to fix the issue i had if any one else has the same problem..
The drivers should come with installing HTC Sync. Are you merely downloading it or also installing it?
umm installing it i guess, i downloaded the sync installer and it installed sync. i just uninstalled every thing and going to try it again.
I had the the same problem have to you tried connecting to another pc or say a car stereo for disk drive?
Sent from my Desire HD using xda app-developers app
ok i can connect the phone to computer as a hard drive and such, but i plug it in to use sync and i get drivers can not be started in device manager?
when ever i select htc sync on phone i get that driver error. almost like the drivers I have on computer are not the right ones. but I look for the drivers and can not find any other then what came with the htc sync i got off htc web site.
You installed Sync with the phone unplugged, right?
yea i did, its almost like the drivers are wrong or corrupted or something. every time i plug phone in and click on phone htc sync the drivers do not load right.
Windows 7 or 8?
vista.
gage0727 said:
vista.
Click to expand...
Click to collapse
Oh. Er, I have no idea then...
k thanks for the reply though, I know the phone works. I have hooked it up before long time ago when I rooted the phone. Prob being is i have since reformated the computer erasing everything on computer. I am missing something, just not sure as too what I need to i guess go back and get my old ace hack kit out and see what all i needed to have installed on computer to get it to work. Go from their, I am at a loss for now.
OK, I might be able to assist you because I've heard of similar situations before..so explain in a nutshell of what's really going on..
Sent from my Desire HD using xda premium
k, cool here it is. I plug my phone into my laptop, the meassage pop up down at the bottom right corner saying installing drivers. then it said needed to restart computer to finish with the install. I did that, and plug phone back in and the android drivers on laptop fail to start. I can give you the exact error i get when I go into device manager, and click on the android driver, but i cant right now I am at work. i have tried this with severial custom roms, even custom roms that are stock. Right now though i am running my original rom that came with phone, wich its not updated. Its the rom my phone came with what two years ago. I was able to connect phone to computer back then thought i would try that but no joy.
my fire wall is turned off and defender is turned off, i have turned off the setting asking me if i want to run a progrme or not, i forget what it was called and also i have not tried that yet. found it under security settings disabled it and turned off computer was going to try it tonight when i get home.
xZeroMancerx, you have any info on this that can help bud?
just thought I would add some more info. tonight I tried to install HTC sync again to see if I could get it to work. would not install windows something 11 prog also when it asked me to restart computer I waited for a min and it gave me the blue screen of death.
**
ok well i finally got it to work. turns out their was a major issue with my computer. was stuck on down loading sp1 from Microsoft even. I had to down load some files to fix vista, and re-download sp1 manually and install it. but sync is now working like a charm.
Moderator if you wish you can close this thread or even delete it if it would help to clean the threads up.