Related
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
hi,
i have tried it, but it doesnt work. do you have made spacially things to get i work ?
Not really. Installed ActiveSyncMode. Ran it and selected USB mode instead of RNDIS mode. This fixed the problem for me with a WM6 upgraded 8125 and 2 other friends with Original ROM 8125 and Original ROM MDA.
i unchecked "Enable advanced network functionality" in USB to PC settings on my phone and got activesync to work for me when i was having trouble
us687008 said:
This is to everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
Hi! I've got the same problem, and i was solutionated with reinstall the activesync. So go to microsoft site, and download the activesync 4.5 again. After that try to sync your pda, and maybe its solve.
THANKS VERY MUCH
YOU SOLVE GREAT PROBLEM
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
THANK YOU!!! What exactly does this cab do to fix the problem?
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
I had to reinstall WM6 and now ActiveSyncMode.sa.CAB no longer fixes my connectivity problem. I'm getting fed up with WM6.
I have tried everything else and will now try this. I did not realize that this was such a problem, until I started researching to solve my own problem. So good luck to me.
Fixed it with my own build. So far. I still have to try and sync with another computer. That is where the biggest problem has been for me, is syncing with two computers.
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
a_ok2me said:
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
Click to expand...
Click to collapse
After doing all the steps above, I found that all I needed to do was lower the McAfee firewall level one notch to be able to sync. However, I'm still going to figure out why I had previously been able to sync at the maximum security level. There must be some exclusion that got remove that I need to add again.
Activesync and HTC s620 issues.
This issues is driving me completely insane, So far this thread is about the only related info on the problem too. I find it hard to believe there aren’t more people out there with these issues, anyway here’s were I’m at:
Got a HTC s620 Smartphone from BT, Active sync simply didn’t work from day one and me being an IT support guy I haven’t been able to resist going back to the issue.
For over a week I have made pretty much no progress at all, I can’t find a activesyncmode.sa.cab file for my phone that works yet so got nowhere with that, the HTC website is about as useful as a chocolate fire guard.
The first leap of progress was spotting a trick on here of disabling the advanced network functionality on the phone its self.
It was baffling me at first why my computer was picking up the phone as if it was a network adapter. (And trust me I tried all sorts of in depth stuff down that avenue). It makes sense now though that the Smartphone can be setup to act as a network adapter/modem. Hence now I’ve disabled the advanced network functionality on my phone Active sync instantly make noises and hey presto ‘Connected’ and then a few moments later I’ve now got some other critical error
So my quest continues, but I will get to the bottom of this if it kills me!
So for the record, anyone with a HTC s620 Smartphone running Windows Mobile 6, before you do anything else do this:-
Start
Settings
6. Connections
7. More…
4. USB to PC
(Remove the bloody tick from box) Enable advanced network functionality
I will report back with my next hurdle…
OK, as much as I’d played around with my firewall it would turn out that this is the second culprit causing my problems. I tried installing Activesync on my Laptop and Desktop and had the same errors, however the only thing those to computer have in common is the Iolo System Shield installed. Last night to just ensure I wasn’t going mad, I tried it on my wife’s laptop and hey presto! It worked first time. So naturally, I’ve uninstalled the Iolo System Shield from my computer and bingo, worked straight away.
This is annoying however, because I did everything from the Microsoft Help setting up exceptions etc. in my firewall. But there you go.
In brief:
Check your device has the advanced network functionality disabled.
Uninstall your 3rd party firewall and test to pin point the cause, then you know what you’re dealing with.
Just a second thought of advice, one of the first things I tried was disabling the firewall, from my experience that wasn’t enough, it had to be uninstalled to get it to work. Before anyone else goes down the hair pulling road of trying anything and everything under the sun, uninstall your firewall/system guard software. At least if it works after that you know exactly what is causing the problem.
Then getting it to work with the firewall installed is something you can focus on possible in conjunction with the software vendor.
I fixed teh same problem by unchecking the advanced box but .....
after oving back to wm5, I cant connect as well. I look for the working solution from WM6, but I cant find the menue to disable the advance usb connection.
It looks like that is the problem to sync with vista 64
Hope somebody has a idea.
thx in advance
My USB connection to activesync stopped working. (although at my second pc it still works OK)
It works via InfraRed though!
I think this USB problem started when I was trying to connect via bluetooth.
Don't you just hate ActiveSync!?
Well, maybe the problem is with Windows XP... because it doesn't recognizes the PDA.
Anybodies help? Thanks in advance.
No file ActiveSyncMode.cab !
Help
No worries, new link:
http://www.pcdphones.com/downloads/ActiveSyncMode.sa.CAB
Also attached to be safe
would be a shame to let a useful thread go into some archive, so I'm resurrecting this oldie.
Also, I remedied this activesync issue with a more straigtforward fix. Fresh flash of 6.5. After deleting all the USB devices in the device mgr (didn't help), I saw there was a WM6.5 setting for default behavior on PC Connection (or something similar to that). Changed it from "setup" to "sync" & that silly white toggling screen went away and allowed a flash back to 6.1.
I have tried a few of the different 6.1 ROMs available for Kaiser.
I am having on recurring problem with ActiveSync though.
My situation ... I have my own laptop at home running Vista business and Office/Outlook 2007 At work I have a laptop running XP with Office/Outlook 2003.
On 6.0 ROMs all was fine. With the 6.1 ROMs, It will not let me sync my phone to both machines (to keep my calendar and contacts in sync) It will let me set up the phone at home, and then sync fine at work, but when I return home, I get a "ActiveSync has encountered a problem on the desktop", the same with me initially setting up at work first. The only solution I have found is to remove the sync pairing on the computer, and then re-set-up the phone with the computer - this hardly being ideal.
Has anyone else experieced the same thing, and/or found a solution to this?
Thanks for any help offered, otherwise I guess I am back to 6.0 ROMs.
Very common solution with syncing is settings->connections->usb to pc, and then uncheck. try that. you would have found this out if you searched first. If this solution doesn't fix it, then must be a unique problem.
Pisquee said:
I have tried a few of the different 6.1 ROMs available for Kaiser.
I am having on recurring problem with ActiveSync though.
My situation ... I have my own laptop at home running Vista business and Office/Outlook 2007 At work I have a laptop running XP with Office/Outlook 2003.
On 6.0 ROMs all was fine. With the 6.1 ROMs, It will not let me sync my phone to both machines (to keep my calendar and contacts in sync) It will let me set up the phone at home, and then sync fine at work, but when I return home, I get a "ActiveSync has encountered a problem on the desktop", the same with me initially setting up at work first. The only solution I have found is to remove the sync pairing on the computer, and then re-set-up the phone with the computer - this hardly being ideal.
Has anyone else experieced the same thing, and/or found a solution to this?
Thanks for any help offered, otherwise I guess I am back to 6.0 ROMs.
Click to expand...
Click to collapse
Thanks for your help - does seem to be working.
I did search before posting - solutions suggested that I found included deleted sync partnerships, reinstalling office, repair office, deleting pst files ... this solutiuon I did not find.
Well, tried the solution given above - synced fine at home this morning, and at work, but upon returning home the error has returned.
:-(
Pisquee said:
Well, tried the solution given above - synced fine at home this morning, and at work, but upon returning home the error has returned.
:-(
Click to expand...
Click to collapse
CHeck which USB cable you are using to sync. There was a massive post a while back around the issue of using non-HTC cables. I was also a victim of this. A standard USB cable has to much space around the connector and can cause it to damage the connector on your Kaiser.
I tried all the solutions mentioned and only when I used to HTC cable could I eventually sync.
It didnt completely solve the issue - my laptop has dual boot - vista and XP and I could only get it to sync with XP. Eventually that didnt work either (the connector must have get more damaged) and I had to send it back to HTC for repair.
Interestingly, when it came back I had no problems syncing with either. I have changed no settings and then last night I could not sync again. I unticked the advanced functionality in the USB to PC settings and it fixed it but why did it suddenly start happening? I havent changed any settings.
If you are woried about damage to your USB connector, have a look at the pin at the bottom of you Kaiser and see if it is straight or crooked.
I also think its a really bad idea that they put the soft reset button so close to the USB connection - how many of you have accidentally pushed the stylus into the connector when trying to soft reset your device? I have a few times and I'm sure this didnt help.
The answers arent always straight forward and its really pathetic to keep bashing people with READ THE WIKI and SEARCH THE THREAD when it is a genuine question requiring thought and support.
Better not to post at all than just to attack someone and waste everyones valuable time and take up room on a thread.
Well, having gone back to 6.0 ROMs, syncing between my Kaiser and my home and office computers is working again.
So, will stuck with 6.0 until some more official 6.1 ROMs are released I guess.
It's working for me
Pisquee said:
Well, having gone back to 6.0 ROMs, syncing between my Kaiser and my home and office computers is working again.
So, will stuck with 6.0 until some more official 6.1 ROMs are released I guess.
Click to expand...
Click to collapse
I'm not sure what's wrong with your computer but it's not a WM 6.1 problem. Since I started testing new ROMs, I've connected my TyTN II to 3 different computers, using 2 USB-MiniUSB cables (none the HTC supplied one), 2 computers had Windows XP, one had Vista. It was detected and configured by Activesync or WMDC every single time.
I have tried Dutty's, Sleuth, UDK, NoThrills, L26, MobileVista... It worked every single time on 3 different computers.
I don't know either, but moving back to 6.0 ROMs has made the problem disappear. I tried a number of 6.1 ROMs and they all gave the error of not wanting to sync to more than one computer - they would pair up fine, but on syncing would throw up errors and not sync, for example would be set up fine at home and synced, then go to the office set up and syn fine, but on return home wouldn't want to play anymore.
I just hope when official releases of 6.1 come out that they will work properly.
Ok this has worked for some with sync issues. Give it a try.
With Phone diconnected from computer:
Delete partnerships on Device and on computer.
(On Phone)open regedit and go to HKLM/ident
edit Name to HTC-8900 (for tilt) or HTC-TYTN_II (for kaiser)
edit OrigName to HTC-8900 (for tilt) or HTC-TYTN_II (for kaiser)
Power Off (not reset) and wait 30 sec then repower
(on Computer)Go into task manager and close wmdc.exe
go to your computers control panel and open sync center (same icon as old activesync)
Open WMDC
Plug Phone in via USB
Once it starts be sure to name partnership the same as your device ID
Please post if it works. If not there have been a few other methods that may work.
NOTE: if you switch between vista and xp, activesync has a random tendancy to overwrite the device name to something like windowsmobile72 which messes up the sync with WMDC. Changing the device name ussually fixes this issue if it occurs.
O.K. So for years I have been running 1 PDA or an other, For the last year or so I have been running my HTC Trinity without any issues.
The January 1 2009 comes around and…
My Trinity stops syncing.
Not just with my home machine, but with my work one as well
The device shows up in device manage, it makes the USB device found sound, but doesn’t make the syncing sound, and active sync doesn’t find it.
No firewalls,
Tested with multiple USB cables,
Bounced the Trinity multiple times,
Changed from sync via USB and back
Removed the profile for one of the computers from the machine and the Trinity.
Reloaded the Device driver.
Don’t know of any change made to any of the 3 devices (Who knows with M$ Patching)
Oh both computers are XP, and active sync 4.5, the Trinity is WM5
Any one with any thing I could have missed?
Has no one got any thoughts on the subject?
FALCON-LORD said:
O.K. So for years I have been running 1 PDA or an other, For the last year or so I have been running my HTC Trinity without any issues.
The January 1 2009 comes around and…
My Trinity stops syncing.
Not just with my home machine, but with my work one as well
The device shows up in device manage, it makes the USB device found sound, but doesn’t make the syncing sound, and active sync doesn’t find it.
No firewalls,
Tested with multiple USB cables,
Bounced the Trinity multiple times,
Changed from sync via USB and back
Removed the profile for one of the computers from the machine and the Trinity.
Reloaded the Device driver.
Don’t know of any change made to any of the 3 devices (Who knows with M$ Patching)
Oh both computers are XP, and active sync 4.5, the Trinity is WM5
Any one with any thing I could have missed?
Click to expand...
Click to collapse
Are you able to test another device and see if it will sync with your computer?
If yes the I would suggest you to do a hard reset and try again!
Make sure to backup your contacts and everything else before you hard reset first, or you will lose everything!
branko.savic said:
Are you able to test another device and see if it will sync with your computer?
If yes the I would suggest you to do a hard reset and try again!
Make sure to backup your contacts and everything else before you hard reset first, or you will lose everything!
Click to expand...
Click to collapse
I was trying to dodge a hard reset, but went with it anyway…
That worked and the phone Synced successfully
Then my next thought was… Well rebuilding all your apps was the only reason you haven’t upgraded the ROM so now is your opportunity.
BIG MISTAKE!
I Downloaded HTC ROM 3.00.707.18 Outlined here http://forum.xda-developers.com/showthread.php?t=321182
And started the upgrade.
It found the phone, it started the upgrade and then I heard a most disconcerting sound… The USB Undock sound.
It now Shows the Tri Colour Screen and nothing Else
It wont be recognized to sync(No surprise there) so how on earth do I bring the poor thing back to life?
I have moved this a step forward.
Now when I try to apply the ROM I get ERROR [294] INVALID VENDOR ID
I can find lots of posts on the topic, but nothing definitive.
Well Hard-SPL was my savoir…
It didn’t allow me to install the WM6 Rom as it seemed to suggest but it somehow recovered the WM5 Rom so that I am now up and running and able to Sync once again
I have an issue here that is absolutely driving me up a wall. This is further compounded by the fact that the system this is happening to, the owner is leaving to go on a trip in 3 hours. I MUST fix it by then.
This part has nothing to do with my problem, this is some background info:
I personally use an HTC Imagio, flashed with a custom ROM, and obviously on Verizon's network. I tether it and sync it with a Windows 7 x64 Ultimate laptop at home.
The issue at hand: I have an HTC Mogul on the Sprint network for a higher up exec at my company that uses it with a Lenovo ThinkPad running Windows 7 Enterprise x64.
I cannot:
Get Generic RDNIS driver to install - at all -. I have combed through every post, every thread for the entire day relating to this issue. It is further compounded by the fact that the update for Windows 7 and the Windows Device Center update will NOT install. I also tried my prior mentioned HTC Imagio on the computer, it also generates a splatted device in the device manager, that not even Windows Update can load.
I have tried running the system in a local machine admin account to bypass UAC (and even disabled UAC altogether) and even checked safe mode for duplicates/issues.
What am I missing here? I can't even get the phone to sync its data, nevermind getting the tethering to work, which is what she needs the most. The phone is able to go into the Windows Mobile connection where it shows the USB connection type, and the connect button at the bottom - it'll connect, but it will drop the connection within 10 seconds.
Does *anyone* have ANY ideas where I can go from here? I have already rebooted both systems, but unfortunately a file reset is not an option here, and I'm less inclined to believe it would since my own phone has the same issue on her laptop.
Indigo64 said:
I have an issue here that is absolutely driving me up a wall. This is further compounded by the fact that the system this is happening to, the owner is leaving to go on a trip in 3 hours. I MUST fix it by then.
This part has nothing to do with my problem, this is some background info:
I personally use an HTC Imagio, flashed with a custom ROM, and obviously on Verizon's network. I tether it and sync it with a Windows 7 x64 Ultimate laptop at home.
The issue at hand: I have an HTC Mogul on the Sprint network for a higher up exec at my company that uses it with a Lenovo ThinkPad running Windows 7 Enterprise x64.
I cannot:
Get Generic RDNIS driver to install - at all -. I have combed through every post, every thread for the entire day relating to this issue. It is further compounded by the fact that the update for Windows 7 and the Windows Device Center update will NOT install. I also tried my prior mentioned HTC Imagio on the computer, it also generates a splatted device in the device manager, that not even Windows Update can load.
I have tried running the system in a local machine admin account to bypass UAC (and even disabled UAC altogether) and even checked safe mode for duplicates/issues.
What am I missing here? I can't even get the phone to sync its data, nevermind getting the tethering to work, which is what she needs the most. The phone is able to go into the Windows Mobile connection where it shows the USB connection type, and the connect button at the bottom - it'll connect, but it will drop the connection within 10 seconds.
Does *anyone* have ANY ideas where I can go from here? I have already rebooted both systems, but unfortunately a file reset is not an option here, and I'm less inclined to believe it would since my own phone has the same issue on her laptop.
Click to expand...
Click to collapse
Try Virtual XP (Windows XP image inside Windows 7) and install ActiveSync in there. You may be lucky enough to get it to work. I had a similar issue and fixed it that way...
Yeah, I've pretty much arrived at the conclusion that there is something on the system that is blocking the install of the WMDC, and short of a Windows reload, I can't get it to work. I'd considered XP mode, but this user won't know what to do with it, it adds an extra layer of complexity that she frankly doesn't care about, and won't use.
So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well
This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.
I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...
ekasey said:
So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well
Click to expand...
Click to collapse
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.
gerbick said:
This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.
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Can you link me to the Driver set you used? I have tried the captivate drivers, the T mobile Versions as well, along with a the generic Galaxy S drivers
Battlehymn said:
I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...
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Will Give it a Try
SlimJ87D said:
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.
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I don't use Apple products, but thanks.
It's not that the Software or procedures are beyond my scope of intellect. It seems that every stickied thread I have read on here has 11 different ways of doing the same thing, and not one process works the same for everyone.
Like I said I'm not opposed to trying anything at this point or starting from scratch I just figured it would be a little bit less confusing.
I guess I assumed it would be
DL Software > Install Drivers and Software > plug in phone and magic it works haha.
So far I love the phone besides the fact that it had an SMS error the other day and Deleted all of my texts, the audio jack has become flakey, and the gmail app has consistent errors. OH and I'm missing text messages from people
Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Battlehymn said:
Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
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Thanks wanted to be sure, I had tried those on the laptop, I will try them tomorrow along with the other suggestions. Wish I had an office job like I used to then I would screw with it at work.
To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App
you could try simpler first - try to connect without Kies;
1. Phone ->settings->applications->usb settings -> ask on connection
2. Install drivers - I installed the AT&T captivate drivers, then the Samsung Drivers
3. Connect phone - if the screen is unlocked, you should see an option for which USB setting you want
4. Pick Mass storage
5. You should see one or two new drive letters on your machine (internal and SD card if you have one)
6. Pull down notification bar on phone, click USB, use for files, Mount drive
This will validate that you have the drivers installed without doing everything else that is involved with .Net stuff
You really only need the Captivate AT&T drivers for this part to work.
I have 2 XP machines and I have full functionality without installing Kies.
I probably tried everything as well..... if not more, but kept trying on my Win 7 64bit.
Don't know of which step finally worked but in using the updated version of Kies (Kies_1.5.1.10074_2_6), Samsung cable (non-motherboard port?), Samsung official 64bit USB drivers, unmounting External SD, setting Captivate to "ask preference for USB", and a final deep breath.
I ended up copying the Samsung USB driver folder to an easy to find location (desktop) and while in Kies(probably not necess.) I opened Windows device manager and asked each device error message to search that folder for correct driver one by one. It finally worked. I used Kies for Outlook Contacts, selected and used Media Center for music(had to remount SD before it would be recognized). Haven't used, but tried mass storage, modem(tether) and they were correctly recognized. Good luck!
What finally did it for me, after getting all the drivers to install with the phone in debug mode, was to set it to always ask on connection. It refused to install the mtp driver if I just set it to mass storage and left it there. I have no idea why, as mass storage is what I click when it connects, but it seems happier this way.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had problems with kies and launcher pro. Had to switch back to original launcher for kies to work. Haven't tried in awhile.with both programs getting updates, it may be fixed now. My .02.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same problem. .. actually I still have the same problem, however, there are ways to root and enable sideloading without ever hooking up to the computer. Try that out. If you can't find out how to do it, let me know and I'll do a write up.
Rooted Capivate Galaxy S
naplesbill said:
To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Thanks Will do this today.
everything else I will try tonight and let you guys know how it goes I will do it on both my laptop and on my PC at the same time.
Thanks so much for all the suggestions guys
I had the same problem with launcher pro, no matter how I tried to connect, unless I was in debug. Switching to the always prompt or whatever took care of that for me.
Sent from my SAMSUNG-SGH-I897 using XDA App
i knw this isnt really helpful but dont throw it out the window send it to me hehehe
I just tried the older cable that was party to all the unsuccessful Kies attempts and got the same error. Tried Samsung cable.....no issues. Odd because that same cable worked fine for EVO 4G and a Motorola device and Moto Phone Tools.
Could be fluke?
Well first off I want to thank everyone for the words of encouragement. I was able to finally get the phone rooted. not 110% sure how I did it but it's now done.
My second issue is now getting Kies to work, all it does is sit there and say connecting device
Thanks again everyone