Hi I'm wondering if anyones come across this problem where the Tab turns itself off. After serveral attempts to turn it back on it wont. Only way is to plug the power plug in and then turn it on, the battery is on about 80% charged so there it has nothing to do with flat battery.
Before I plugged it into the power plug it seemed to be hotter at the back than usual. Its not overloading itself out is it??
Its happened a few times but nothing major just strange.
Any suggestions would be appreciated
It was on stock P6800XXKL1 but moved up to stock P6800XXLA3 both had the same problem before.
i have the P6810 completely stock and have seen this once
Does it go through shutdown sequence or just instantly lose power?
Try charging it for a few hours with it turned off?
Sent from my GT-I9100 using Tapatalk
It goes through the shutdown sequence. Don't think charging it when its off will make a difference but I give it a try.
Sent from my GT-P6800 using xda premium
random turn off Galaxy tab p6800 7.7
I have a stock 7.7 and there have been a number of times when i find it is off OR not responding immediately to the power switch when i pick it up to use it. Ie power switch doesnt turn on screen. I assume it has shut down.
Battery is full.
bluetooth, Gps & packet data off, Wifi on.
I have to hold the power button down for prox 30 sec and ot starts up and goes through normal boot up. I dont know whats causing this either.
On this device, what does "Off" mean? If you press the power switch, does it really turn off,
or is it suspended?
I.E., does it go through a boot process when you turn it on, or does the screen just come on?
This looks like the sleep of death also happening with the Tab7.7 as well as on the Galaxy Note.
What does off mean
rmm200 said:
On this device, what does "Off" mean? If you press the power switch, does it really turn off,
or is it suspended?
I.E., does it go through a boot process when you turn it on, or does the screen just come on?
Click to expand...
Click to collapse
From the manual:
To turn on your device, press and hold the Power key. If you
turn on your device for the first time, follow the on-screen
instructions to set up your device.
To turn off your device, press and hold the Power key and
select Power off → OK.
It goes through the boot sequence.
I bought this tab 2 weeks ago and it's happened about 4 or 5 times now. Basically I'll put it in sleep or standby or whatever you would like to call it. Then when I go to press the Power button again I'll find that the screen won't turn back on and I'll have to hold it and turn it back on as if it were off. This whole turning off automatically thing isn't as bad as it was on the Toshiba Thrive I had but still, it shouldn't be there. Especially for a what I suppose is a premium product like this, I mean around $500 AU isn't just a little bit of money.
Sorry if I sound kind of negative but I hope this gets patched or something, Toshiba took a good 3 months to patch the Thrive along with upgrading it to 3.1, lets hope the 7.7 doesn't take that long.
One of the main reasons I got this was that I trusted Samsung for support, not just for ICS but for updates and customer support as well.
Try replacing the launcher. TW sucks big time.
Peahnuts said:
I bought this tab 2 weeks ago and it's happened about 4 or 5 times now. Basically I'll put it in sleep or standby or whatever you would like to call it. Then when I go to press the Power button again I'll find that the screen won't turn back on and I'll have to hold it and turn it back on as if it were off. This whole turning off automatically thing isn't as bad as it was on the Toshiba Thrive I had but still, it shouldn't be there. Especially for a what I suppose is a premium product like this, I mean around $500 AU isn't just a little bit of money.
Sorry if I sound kind of negative but I hope this gets patched or something, Toshiba took a good 3 months to patch the Thrive along with upgrading it to 3.1, lets hope the 7.7 doesn't take that long.
One of the main reasons I got this was that I trusted Samsung for support, not just for ICS but for updates and customer support as well.
Click to expand...
Click to collapse
I was thinking I'm the only one had this problem.
The device looks dead/unresponsive instead of turned off. I've to hold the power button for 15 sec or longer to force reboot.
Another thing I've found is 7.7 seems to work well without SIM card installed, no such issue happened for days, but it happens much more frequently with SIM card inside, i.e. twice a day.
I assumed this may relate to 3G module/driver/baseband/etc, until now someone said it also happened on P6810.
Could it be a software or hardward glitch?
looks like sleep of death similar to 7+, also exynos.
windozevista said:
I was thinking I'm the only one had this problem.
The device looks dead/unresponsive instead of turned off. I've to hold the power button for 15 sec or longer to force reboot.
Another thing I've found is 7.7 seems to work well without SIM card installed, no such issue happened for days, but it happens much more frequently with SIM card inside, i.e. twice a day.
I assumed this may relate to 3G module/driver/baseband/etc, until now someone said it also happened on P6810.
Could it be a software or hardward glitch?
Click to expand...
Click to collapse
I'm pretty sure it's a software glitch. In the Toshiba Thrive, it could be patched. They don't sell the 3G variant here in Aus so I wouldn't know if 3G affected the frequency of it lol.
I have had atleast two shutdowns aday but since I added an everyday alarm(silent one), I haven't had none and that's 6days with out.
I know this sounds strange but works for me.
Sent from my GT-P6800 using xda premium
I've had it happen once to me so far, about 24hrs after purchase since then it didnt occur again.
using my data only sim card, which was pretty old and worn out, it happened to me a couple of times
now im currently using my newly replaced sim card, never experienced a random reboot again
Sent from my GT-P6800 using XDA App
I've had my primary worn out simcard on my tab for a few days and no SOD yet, when it happened the first time there was also no simcard on it, Im sure this is the very same issue with the Note.
same for me on GTP6810
this is SOD as I got on my Nook Color with cyanogenmod ROM ...
after I installed ADW Launcher Ex no more SOD ... not sure is related to the launcher ... I'll edit this post if I get SOD with ADW
EDIT: just got SOD
have you guys tried to turn off wifi when the tab goes into sleep mode in the settings?
My sim card not detected im only able to used it for several hour. And the last attempt after restarting for several time the device able to detected it but for only 10-15 minutes then sim card removed notification appear while the sim card is still in there. This really piss me off.bcoz i just bought this device.
Related
Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?
Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
Click to expand...
Click to collapse
Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???
If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.
It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.
Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.
My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.
I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976
I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.
alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..
I've been having two major issues with my tablet, and while they seem to be related to some thing others are talking about, they are not quite the same.
1) I have never been unable to wake my device. However, sometimes when I do wake it, the touchscreen is completely non-responsive so I can't even unlock the device. I have to power down by holding the power button until it shuts off, and then power back on.
2) A REALLY strange wi-fi bug. I set my wi-fi to never disconnect to test if this would still happen, and it does. Often times I will wake the device, and it will say disconnected from wi-fi. I go into settings, under wi-fi, and it says "wi-fi turning off" as if it were in progress (which it shouldn't be doing anyway since I set it to never disconnect). It will sit there and do nothing, and I can't tell it to stop trying to turn off the wi-fi. Again, I have to reboot to do anything.
Anyone else with these REALLY annoying issues?
Seems like more people are having the touchscreen problem. Mine is totally dead. I've rebooted 20+ times. It's been two days now, still no luck.
inbz said:
Seems like more people are having the touchscreen problem. Mine is totally dead. I've rebooted 20+ times. It's been two days now, still no luck.
Click to expand...
Click to collapse
Yea I saw a couple others who reported that just now, but seems like mostly the black screen on wake problems prevail.
I'm having the WiFi issue. If the tablet is in standby for a length of time (usually longer than an hour) I have to disable the WiFi in settings and then re-enable it to get it to reconnect.
ddialogue said:
I'm having the WiFi issue. If the tablet is in standby for a length of time (usually longer than an hour) I have to disable the WiFi in settings and then re-enable it to get it to reconnect.
Click to expand...
Click to collapse
I can't even disable it in settings. It is grayed out and says "turning off wi-fi" and pressing it does nothing. Like it's irreversibly stuck in that status until I reboot.
ddialogue said:
I'm having the WiFi issue. If the tablet is in standby for a length of time (usually longer than an hour) I have to disable the WiFi in settings and then re-enable it to get it to reconnect.
Click to expand...
Click to collapse
Ah yea I've had this happen to me too several times. In general the transformer wifi radio seems pretty weak. In my bedroom upstairs where my laptop, iphone, ps3, wifes ipad all get perfect wifi signal, the transformer is getting 1 bar at best. Youtube is totally unusable there.
inbz said:
Seems like more people are having the touchscreen problem. Mine is totally dead. I've rebooted 20+ times. It's been two days now, still no luck.
Click to expand...
Click to collapse
I too have been exhibiting touchscreen issues. I have found that by ever so lightly twisting the TF I can get it to work. It is going back to Micro Center tomorrow. I only hope the one I sent my dad doesn't begin acting up, as he there isn't a Micro Center near him in Florida. He will be forced to RMA it with Asus. I don't believe they will charge a restocking fee on a broken item. Hopefully I will be able to find a new one soon.
Sold my Transformer for the price that i paid for, sick of putting up with it. Had a few issues like camera , touch screen problem,crashing while playing game....etc... i will buy it again later when demand dies down and quality improves. Good luck with yours.
mine doesn't have these problems...i think the stability of its wifi connection is better than my milestone...
Chief85 said:
1) I have never been unable to wake my device. However, sometimes when I do wake it, the touchscreen is completely non-responsive so I can't even unlock the device. I have to power down by holding the power button until it shuts off, and then power back on.
Click to expand...
Click to collapse
I normally don't have this problem. But yesterday I left the device on for a night and in the morning I wasn't able to wake it, had to do hard reboot.
Hi all,
Right, my phone isn't rooted as I just sent it off to HTC to have a look at - to no avail - they may just have reloaded the ROM which was wonderful
Anyway, for a while now I've been having issues whereby, normally whilst the phone is on low battery (~15%), pressing the power button to wake the phone will result in the screen staying black, before after 2 seconds, rebooting to the HTC logo.
I expected this to be a hardware error, so simply loaded my apps and settings back on as soon as it was returned. Is there any possibility that it may be something other than a hardware error that could cause this reboot, such as the SIM card or a particular app?
It's absolutely doing my nut in
Cheers,
James
Jambone said:
Hi all,
Right, my phone isn't rooted as I just sent it off to HTC to have a look at - to no avail - they may just have reloaded the ROM which was wonderful
Anyway, for a while now I've been having issues whereby, normally whilst the phone is on low battery (~15%), pressing the power button to wake the phone will result in the screen staying black, before after 2 seconds, rebooting to the HTC logo.
I expected this to be a hardware error, so simply loaded my apps and settings back on as soon as it was returned. Is there any possibility that it may be something other than a hardware error that could cause this reboot, such as the SIM card or a particular app?
It's absolutely doing my nut in
Cheers,
James
Click to expand...
Click to collapse
does ur battery life good ... coz it maybe didn't give the real status .. so it can't load phone awake amount of power
musa91 said:
does ur battery life good ... coz it maybe didn't give the real status .. so it can't load phone awake amount of power
Click to expand...
Click to collapse
Tried with two batteries, tries wiping the battery stats. Also occasionally happens with high charge so it doesn't seem a battery issue.
Cheers though.
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
apex84 said:
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
Click to expand...
Click to collapse
U r right.....It could help when my device random shutdown I used to do that but I wasn't charching it ... It drain static elect. Left in the chips keep the good working
Sent from my HTC Sensation Z710e using XDA
apex84 said:
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
Click to expand...
Click to collapse
Cheers mate, I'll give it a go now
Hi, i know this is an old thread, but I have the exact same problem on my Desire S. So i'm wondering if you ever solved this problem?
When you press the wake button, the phone doesnt restart, it just boots up. It is quite a known issue. There seem to be a design flaw that makes the battery just a little bit loose. So little that its not really noticealble, but enough to.cause the phone to turn off randomly. The solution is to place a.little piece of paper on the opposite site.from the battery connector pins. It makes the battery hold really tight, and ive never had this issue ever again.
Hope.i.could help.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
I had similar prob
I used to have lots and lots of apps installed on my phone ALONG with all the tmobile apps since my phone is NOT rooted.
At some point on, my phone would constantly reboot from the white screen with HTC logo.
Then I thought maybe i'm over doing my phone, so I tried uninstalling some of the apps that I don't use as often.
It helped me...
hope it helps you too =]
Look for a video named "HTC sensation random shutdowns/reboots problem SOLVED" on Youtube. I can't post any link as I'm a new user, but this simple fix worked for me!
Apparently this issue has nothing to do with software updates or custom roms. It is just a design flaw that prevents the battery from connecting completely to the pins
So I've had my 16gb Tablet for a few days. Upon first power up, I ran through all the updates, including 5.0. When all the updates were done, I did a complete reset of the system to get Lollipop nice and fresh.
I've noticed that a few days ago, I left the tablet on my nightstand at about 50%, the next afternoon it was completely dead. I didn't think much of it, thinking maybe a program went crazy and sucked it dry. It happens.
Yesterday I left it on my bed at 64%, a few hours later I went to use it and it was powered off. At least I thought it was powered off. I'm noticing this unit might have bad buttons, as they are really squishy and don't have a lot of feedback for the up volume and power. So after pressing the crap out of the power button, it seemed to power back up. It greeted me to showing about 60% battery. Ok, that was weird, but not the end of the world. I plug it in to charge to 1005%.
Last night, I unplugged it at 100% and left it on my computer desk. Just now (next morning) I went to flip open the cover and it wouldn't turn on. I try hitting power and nothing. I hold the power down for about 20 seconds and it finally powers on. It boots up to 48% battery. Now keep in mind that I didn't do anything to it last night when I unplugged it. As a matter of fact, I didn't open apps, but I made sure I swiped all open cards away so nothing was running.
Sorry for the long post, but I want all the details here.
A couple questions:
Anyone else having random sleep issues where it won't wake up? I thought a lot was resolved going to lollipop?
Anyone have issues with soft sloppy buttons with no travel or click on the side? This is my second unit and I thought the first one had better buttons..
I'm having the same issue. Once it goes to sleep, sometimes it randomly just shuts down on its own. When I leave it on overnight, it's almost guaranteed to be off in the morning. Since I've come to work today, it's already automatically shut down twice. What the heck is going on?
cflow said:
I'm having the same issue. Once it goes to sleep, sometimes it randomly just shuts down on its own. When I leave it on overnight, it's almost guaranteed to be off in the morning. Since I've come to work today, it's already automatically shut down twice. What the heck is going on?
Click to expand...
Click to collapse
Are you sure that the auto shutdown feature is disabled?
Sent from my SHIELD Tablet using XDA Free mobile app
Stresa said:
Are you sure that the auto shutdown feature is disabled?
Sent from my SHIELD Tablet using XDA Free mobile app
Click to expand...
Click to collapse
It was the first thing I checked, and yes, it's disabled. I did a reset of my device yesterday and I've only had one random shutdown thus far. Not ideal, but still an improvement....
You need RMA, Please read this : http://forum.xda-developers.com/showthread.php?p=56907689
Same story for me, tablet was defective, battery drain even in airplane mode with no application installed. If your tablet do this, don't lose time and change it.
I've just purchased one and it's happening exactly the same, it happens constantly, also the battery drain is considerable.
I'm in Lollipop, and I've already done a coupe of factory reset.
Does anyone know if this can be repaired somehow? Or I'll have to return it...
Thanks!
R-M-A.
Judge584 said:
R-M-A.
Click to expand...
Click to collapse
Never requested a RMA to NVIDIA, are they fast? I've bought the tablet in Amazon, I have doubts yo who should I request it.
Thanks
So you should request amazon, unless Nvidia offer you a direct replacement in their forums.
Quick question. Does everyone here experiencing shutdowns have a case with an auto wake/sleep feature?
I too have this issue. Auto off is disabled.
I tried going back to gingerbread and the power issue is non-existent. Once I do all the updates to Lollipop the issue returns. Think it's an issue with the rom, since gingerbread works flawlessly.
I have both a skin and one with auto wake and my k1 has been shutting down on its own even with just tye skin on it.
Hi!
I don't know if this is the right place to post this; if it isn't where else could I get help?
For the past 3 days, my s5 has been doing this thing, where it has massive lag for a couple minutes, then completely freezes before I can do anything else, and nothing works except the power button to put it into sleep mode. When I turn it on, each time I don't get a lock screen or anything, just a black screen with the little black notification bar at the top, (this is also totally frozen. For example, if I plug my phone in, it doesn't show up on the battery icon). Nothing works, except the power button to put it back into sleep mode. The only way I could figure out to turn it off, was to take out the battery, then put it back in, an turn the phone back on. This cycle happened 4 or 5 times each day, today, yesterday, and Tuesday. It was obnoxious, but I figured it was just an android quirk, and it would eventually 'go away'. It did not. This afternoon, after removing the battery, the phone would not turn on, or vibrate, or do anything else. It has been charging for six hours. What caused this, and can I fix it?
I do not have any form of warranty on the phone.
This is a standard Galaxy s5, except:
-broken microUSB flap thing, (Yes, I know. The phone isn't waterproof anymore. It has been broken for ~a month, I was going to replace it eventually. The phone has not been near water, although it might have been affected by humidity.)
-3rd party battery from ebay. I've had this for about 6 months. I don't know if it could be affecting the problem.
-32 gig sd card, bought from Samsung, (2-3 months old)
PLEASE HELP! I can't afford to get a new phone. Thank you so much!
user-name_user-name said:
Hi!
I don't know if this is the right place to post this; if it isn't where else could I get help?
For the past 3 days, my s5 has been doing this thing, where it has massive lag for a couple minutes, then completely freezes before I can do anything else, and nothing works except the power button to put it into sleep mode. When I turn it on, each time I don't get a lock screen or anything, just a black screen with the little black notification bar at the top, (this is also totally frozen. For example, if I plug my phone in, it doesn't show up on the battery icon). Nothing works, except the power button to put it back into sleep mode. The only way I could figure out to turn it off, was to take out the battery, then put it back in, an turn the phone back on. This cycle happened 4 or 5 times each day, today, yesterday, and Tuesday. It was obnoxious, but I figured it was just an android quirk, and it would eventually 'go away'. It did not. This afternoon, after removing the battery, the phone would not turn on, or vibrate, or do anything else. It has been charging for six hours. What caused this, and can I fix it?
I do not have any form of warranty on the phone.
This is a standard Galaxy s5, except:
-broken microUSB flap thing, (Yes, I know. The phone isn't waterproof anymore. It has been broken for ~a month, I was going to replace it eventually. The phone has not been near water, although it might have been affected by humidity.)
-3rd party battery from ebay. I've had this for about 6 months. I don't know if it could be affecting the problem.
-32 gig sd card, bought from Samsung, (2-3 months old)
PLEASE HELP! I can't afford to get a new phone. Thank you so much!
Click to expand...
Click to collapse
Hi and thank you for using XDA Assist
Do you have a custom ROM on your device?
If not, try to make a factory reset, it will help for sure .
Good luck!