[Completed] Troubleshooting for Galaxy s5 - XDA Assist

Hi!
I don't know if this is the right place to post this; if it isn't where else could I get help?
For the past 3 days, my s5 has been doing this thing, where it has massive lag for a couple minutes, then completely freezes before I can do anything else, and nothing works except the power button to put it into sleep mode. When I turn it on, each time I don't get a lock screen or anything, just a black screen with the little black notification bar at the top, (this is also totally frozen. For example, if I plug my phone in, it doesn't show up on the battery icon). Nothing works, except the power button to put it back into sleep mode. The only way I could figure out to turn it off, was to take out the battery, then put it back in, an turn the phone back on. This cycle happened 4 or 5 times each day, today, yesterday, and Tuesday. It was obnoxious, but I figured it was just an android quirk, and it would eventually 'go away'. It did not. This afternoon, after removing the battery, the phone would not turn on, or vibrate, or do anything else. It has been charging for six hours. What caused this, and can I fix it?
I do not have any form of warranty on the phone.
This is a standard Galaxy s5, except:
-broken microUSB flap thing, (Yes, I know. The phone isn't waterproof anymore. It has been broken for ~a month, I was going to replace it eventually. The phone has not been near water, although it might have been affected by humidity.)
-3rd party battery from ebay. I've had this for about 6 months. I don't know if it could be affecting the problem.
-32 gig sd card, bought from Samsung, (2-3 months old)
PLEASE HELP! I can't afford to get a new phone. Thank you so much!

user-name_user-name said:
Hi!
I don't know if this is the right place to post this; if it isn't where else could I get help?
For the past 3 days, my s5 has been doing this thing, where it has massive lag for a couple minutes, then completely freezes before I can do anything else, and nothing works except the power button to put it into sleep mode. When I turn it on, each time I don't get a lock screen or anything, just a black screen with the little black notification bar at the top, (this is also totally frozen. For example, if I plug my phone in, it doesn't show up on the battery icon). Nothing works, except the power button to put it back into sleep mode. The only way I could figure out to turn it off, was to take out the battery, then put it back in, an turn the phone back on. This cycle happened 4 or 5 times each day, today, yesterday, and Tuesday. It was obnoxious, but I figured it was just an android quirk, and it would eventually 'go away'. It did not. This afternoon, after removing the battery, the phone would not turn on, or vibrate, or do anything else. It has been charging for six hours. What caused this, and can I fix it?
I do not have any form of warranty on the phone.
This is a standard Galaxy s5, except:
-broken microUSB flap thing, (Yes, I know. The phone isn't waterproof anymore. It has been broken for ~a month, I was going to replace it eventually. The phone has not been near water, although it might have been affected by humidity.)
-3rd party battery from ebay. I've had this for about 6 months. I don't know if it could be affecting the problem.
-32 gig sd card, bought from Samsung, (2-3 months old)
PLEASE HELP! I can't afford to get a new phone. Thank you so much!
Click to expand...
Click to collapse
Hi and thank you for using XDA Assist
Do you have a custom ROM on your device?
If not, try to make a factory reset, it will help for sure .
Good luck!

Related

Touch Pro shutting down? :S

Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?
Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
Click to expand...
Click to collapse
Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???
If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.
It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.
Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.
My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.
I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976
I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.
alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..

[Q] RIP to my Sidekick

So today, as i was on my way to work I accidentally held down the lockscreen button and the power menu popped up (I was on Glorious Overdoes V2) in the middle of a text and i pressed reboot accidentally... My phone never rebooted... It was stuck on the black Sidekick 4G/T-Mobile screen and then it would go black, then once again that screen would pop up... I removed the battery and put it back in, and without me pressing any buttons the same screen came back up... I let it sit for a while and after 20minutes nothing changed except the phone got really hot. Luckily I had my OLD Nokia in my car and popped my SIM card in it so that i could continue having a phone. I let The Sidekick sit for 4hours and it was extremely hot and then eventually it just turned off completely (Im assuming the battery drained, it was at 90% 4 hours before.) I got home, plugged it in and it wouldn't even turn on the charging screen. Somebody told me that my Motherboard is fried but I don't know. I called T-mobile and they're going to send me a new phone since it's still in the 1-year warranty period.
Anyone know if they're going to be able to inspect my old device and find out if i rooted/flashed it? because i can't get into it or anything to ODIN
I feel like they will try putting a new battery in it, and if it still wont turn on you should be fine.
It got hot because the CPU was churning over something and couldn't enter a low power state. I bet you could coax the phone into download mode and reflash it.
what do you mean coax the phone into download mode? by using the button combo to get it into download mode when turning on? I've tried that and it doesn't work. I tried rebooting into recovery and that wont work either. Also, it wont charge the battery anymore...
I've always had a hard time getting into download mode, and my phone works fine. I just spent 5 minutes trying different combinations until I got it.
I've heard people say trackpad-power button, volume down-home-power button, volume up/down-put battery in-plug in USB, etc etc etc. But the only method that works for me is to put in the battery, plug in the USB, wait for the charging screen, then hold volume down-trackpad-power, releasing power as soon as the screen goes black
You say your phone is turning on as soon as the battery is inserted? What if you have it plugged into USB first?
I had the exact same problem, I sent it into samsung and they just replaced a part(never told me which one) and it was fixed. I did noticed that when the sccreen was poped open to show the keyboard, it would stop. But it's probably a loose cable like I've read before.
Sent from my SGH-T839 using Tapatalk
Worst case scenario if you can't figure it out here on XDA, you could always sell it on eBay for parts as defective.

Won't power on

My myTouch worked for a really long time, even while overclocked. Today, when I was playing a game (Minecraft) it gets much hotter than normal. So I place it on my fan, just a floor fan, to let it cool down. Once it's cooled down, I resume my game. Out of nowhere, it just freezes and shuts off, then restarts, then turns off again once the BIOS splash goes away. It doesn't power on until I press the power button, then it only runs the BIOS splash and shuts off again. I try again, and it powers on to the boot screen, and then it shuts off again shortly after. I try it again, then just BIOS. And yet again, then a successful boot after letting it charge for about 10 minutes. I take a shower and when I come out it works fine, but 10 seconds into use, while I pressed the Bluetooth notification drawer widget button, it freezes and shuts off. From here on, it won't power on at all. I plug it into computer, nothing. All that works is the dim red LED on the trackpad. I press the power button, trackpad light turns on for a few seconds, then off. I press again, turns on for a second then off. When I hold the power button, the light is on and blinks every 10 seconds. No key combos work. Charge light does not come on when plugged in to either computer or wall charger. Any fix for this?
Not a fun situation, very possible your emmc is fried but there is a chance its just the battery. Let it charge overnight and if possible test a new battery
But there is a high likelihood you're going to need a new logicboard
If you're after a new device I do have a few oneplus one invites left...
Best of luck!
demkantor said:
Not a fun situation, very possible your emmc is fried but there is a chance its just the battery. Let it charge overnight and if possible test a new battery
But there is a high likelihood you're going to need a new logicboard
If you're after a new device I do have a few oneplus one invites left...
Best of luck!
Click to expand...
Click to collapse
I have a very similar problem, i recently came across the mytouch 4g slide in the closet and remembered that it died due to charging overnight, 2-3 years ago lol, well the phone still does what it did after it died, no vibrations screen etc, the only sign of life is the two red lights one at the top left of the screen and the trackpad, could this be just the battery that got fried that night? Should of gotten this fixed those years ago but just got a new phone instead.
Possible but could also be a sign of a bad logic board
I have an extra one if any of you want it, not selling it, I can just mail it to ya, PM me about it, whatever. It's got moderate chips and dents, but works fine except sometimes the soft keys don't always work and you have to restart the phone. It has the latest CWM recovery and the latest 4.4.4 ION ROM. No SD card ships, but baseband and all wireless works, but uh, it's SIM locked and S is still ON. Bootloader is unlocked. I'll give you an extra screen and an extra battery, too.
I fixed the one I posted this thread about after I realized I could buy a new motherboard directly from HTC with a few hidden strings pulled (I'm just that special) and before that I ordered the one I'm talking about now that I'm trying to get rid of on Amazon.
So, yeah. best way to fix one is to get a new motherboard, the one from HTC's old stock warehouse that I got took a week or so to ship, and I cracked the casing opening it and almost ripped a connector ribbon, and I also think that this phone surpasses the G1 as the most mechanically intricate device I've disassembled. I've done a few, but man, this blew the top.

Phone wouldn't turn on for about 30 mins, any ideas why?

Hi, i have an s6 (non edge), i do have it insured so not sure if i would be best trying to get it swapped or see how it goes?
I have had no problems up to now, been using it most of the day fine, the last time i looked at my phone was probaby about 30 mins before this happened and it had about 75% battery.
before i took my phone out my pocket and it was completely off, i kept pushing the power button in and getting no response at all, i plugged the phone into the mains and nothing happened, no charge light etc..
So i just left it connected to the mains with nothing happening for about 15 mins, then out the blue i pressed the power button in again and it come on, at it was starting i noticed it said android is updating an app (as it does when you have just installed a new fw) but this was only for 1 app by the looks, i hadn't installed anything new i can think of, not sure if thats related or not important?
Anyway my phone seems ok at the moment but now im not sure if i should just take it back the shop and get it changed seems i have it insured anyway, the phone is around 3 months old now.
Sorry, i am just editing this, i have just remembered one main point which i forgot i done earlier when reading that it can help your phone, i did go into dev options and i changed the 'limit background processes to 4' as i read this can help it, not sure if this was a bad idea?
Any advice?
Thanks
James
Possibly a defective battery.

Nexus S [CM11] - hardbricked, no vigration, no computer detection!

My phone: Nexus S, 16Gb, Rom CM11, Android 4.4.4 (List of updates: https://download.cyanogenmod.org/?device=crespo)
My story
Yesterday, (about 9.00pm 13/12/2015) my phone got some laggy, so I powered him off. I left it there, 15 minutes later I came back, and I forgot that he had been powered off, so I thought it was just sleeping. I picked him up and press PowerButton. Nothing happended!
Then I got a look at CM rom, found that interesting is my Rom just got a new update at 2.00pm 13/12/2015. I think that my phone has auto-updated!!
In the past, sometime he behaved the same: PowerButton not respond. So, after that 1st press, about 5 sec later, I started to press the PowerButton repeatedly and rapidly, hopefully the phone would wake up.
But no, the reality was that he was being off. There were about 6-7 presses, I will describe slowly below (assume between each press is 0.2 sec):
1st and 2nd press: nothing happened
3rd press: the phone vibrated, and Google logo appeared
4th press: (I had no mean to continue pressing, but it was too fast, I couldn't stop) suddenly, the Google logo disappeared (so the logo stayed on screen just for about 0.2 sec; while normally, it should stay there for atleast 5 sec)
5th and 6th press: nothing happened!
And from then on, no more, anything happened.
What I tried
Hold PowerButton for even 1 minute: nothing happen!
Hold PowerButton + VolumeUP for even 1 minute: none!
Hold PowerButton + VolumeUPandDOWN for even 1 minute: none too!
Connect to charger (wall or pc): no Battery Animation show up! BUT the phone and Battery get warming up!
Take out the Battery for even 15 minutes, then put it back, and PowerButton: nothing!
And the phone not get recognized by PC too.
Sumary
No display
No vigration
No recognized by PC (because of this, I can not follow this method: http://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732
More Information
In the past, the VolumeDOWN sometimes seems get stucked, cause the phone silent and auto boot to safemode, after many try to press and reboot, the phone may get out of safemode (because VolumeDOWN back to normal)
PowerButton sometimes not respond.
My Battery is not good, sometimes it drops too much! Eg: having 50%, after reboot, dropped to 3%, and start to increase slowly, max around 30% and become normally.
Hope you guys have some ideas! I still can't do anything, when the phone is not regconized by PC!!
Thanks for reading!
Thank you!
Hey,
2 things come to mind and I bet are both the problems. First off you need a new battery and you seem to know this, very cheap now a days but still buy a good one as cheap knock offs are abundant and don't support the power they say, try mugen, anker or stock oem
Also you need to replace power button, this phone was always notorious with bad ones, a new one is cheap but many often found just a loose connection so if you open up the phone, check the ribbon connections and then throw in that new battery all should be well, hopefully
Best of luck!
demkantor said:
Hey,
2 things come to mind and I bet are both the problems. First off you need a new battery and you seem to know this, very cheap now a days but still buy a good one as cheap knock offs are abundant and don't support the power they say, try mugen, anker or stock oem
Also you need to replace power button, this phone was always notorious with bad ones, a new one is cheap but many often found just a loose connection so if you open up the phone, check the ribbon connections and then throw in that new battery all should be well, hopefully
Best of luck!
Click to expand...
Click to collapse
Thank you. I'll try your suggest ASAP.
But I'm wondering, that do you think that CM Update maybe also a reason?
I kind of doubt it as that should only effect the software, if you were getting a bootloop or anything to that extant yeah, but being it won't power on at all I doubt it
thank you
Nope, I've seen these symptoms before - exactly the same thing. Dude, I think your phone is Superbricked.
I've got a stack of 3 Nexus S 4G's that have exactly the same problem - the eMMC card is trashed by a buggy "secure erase" implementation. See: https://wiki.cyanogenmod.org/w/EMMC_Bugs
My "working" one was working great, even set it up to sell on eBay, when I went to wipe its data with a factory-reset from the settings menus. When it shut down to reboot, I pulled the battery. That's what bricked it - because the eMMC was halfway through a background erase/rewrite procedure, it wiped out the boot loader somehow and completely bricked the phone. It now does precisely, exactly the same thing you describe - absolutely nothing, except when it's plugged in, it warms up after a while.
Best I can tell, the only way out from here is to use a JTAG device to reflash the chip, but even then, the eMMC itself might be "unbootable" (i.e. can't start up, can't be read or written, can't be reformatted/restored).
I just called it "end of life" for those phones and now they're just a sour reminder on my shelf
FalconFour said:
Nope, I've seen these symptoms before - exactly the same thing. Dude, I think your phone is Superbricked.
I've got a stack of 3 Nexus S 4G's that have exactly the same problem - the eMMC card is trashed by a buggy "secure erase" implementation. See:
My "working" one was working great, even set it up to sell on eBay, when I went to wipe its data with a factory-reset from the settings menus. When it shut down to reboot, I pulled the battery. That's what bricked it - because the eMMC was halfway through a background erase/rewrite procedure, it wiped out the boot loader somehow and completely bricked the phone. It now does precisely, exactly the same thing you describe - absolutely nothing, except when it's plugged in, it warms up after a while.
Best I can tell, the only way out from here is to use a JTAG device[/URL] to reflash the chip, but even then, the eMMC itself might be "unbootable" (i.e. can't start up, can't be read or written, can't be reformatted/restored).
I just called it "end of life" for those phones and now they're just a sour reminder on my shelf
Click to expand...
Click to collapse
thank you!!
my heart just stop breathing :'( :'(
God, I wish there were a solution to it. I'd really like to donate a phone to anyone that thinks they have the tools or skills to make a "how I did it" explanation - involving whatever tools/software are necessary - to bring these phones back and help us all. I bought 2 of those 3 phones as "for parts" on eBay, and it turned out that both of those phones appeared to have exactly this same issue (though one also had a cracked glass). I even verified the issue by swapping in my good phone's eMMC (at least on the NS4G, it's a swappable card module), and the boards booted up. I only needed the one for the good screen (as I had a good board but completely destroyed display panel) - and that's how I got my one working again.
Then, in the end, I accidentally stumbled upon the method by which the previous two phones were bricked - and now there are three. It seems like a fairly common problem. :/

Categories

Resources