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Touch Pro shutting down? :S

Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?

Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM

When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.

_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
Click to expand...
Click to collapse
Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???

If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.

It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.

Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.

My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.

I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976

I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.

alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..

[Q] almost want to return my trans! problems with shut off and wifi!!

my transformer is acting strange. not sure if it's by design or a glitch.. but i hate it, almost to a point i want to return it and get an Acer..
If i dont use the trans for a while, the wifi diconnects itself, which is what i want. But when i wake the screen, it stays disconnected and will not auto connect. so i try to connect manually, it will not connect at all. keeps saying out of range when i know for sure it's in range. so i have to shut it down and turn it back on everytime to connect. F-ing annoying!!
and if i dont use it overnight or something, the next morning it's turned off, and i can't turn it back on the normal way. i have to hold down the volume down button and power button at the same time to power it on.
anyone experiencing similar problems??!!
WTF!!!

I think you have a faulty unit as I am not having any of the problems you mention, WiFi is rock solid, have been able to connect from standby immediately after pressing power button even after prolonged periods of time on standby.
The only time I had to reset it was once when i installed a battery widget that was not showing after installation, tried a reset which solved the problem.

I have not had this problem once since i received the unit on Thursday. I have even connected it up to 4 different wifi networks and have not had a problem reconnecting to my home when i return.
It could be your access point causing the issue. When i first got my Epic 4g, it could not keep a connection to my 6 year old linksys router. I then purchased a buffalo tech N router and have not had any problems since. The Epic and Transformer now behave as they should.
Try updating the firmware on your wifi unit or purchase a new one.

tuscani06 said:
I have not had this problem once since i received the unit on Thursday. I have even connected it up to 4 different wifi networks and have not had a problem reconnecting to my home when i return.
It could be your access point causing the issue. When i first got my Epic 4g, it could not keep a connection to my 6 year old linksys router. I then purchased a buffalo tech N router and have not had any problems since. The Epic and Transformer now behave as they should.
Try updating the firmware on your wifi unit or purchase a new one.
Click to expand...
Click to collapse
I'll see if my firmware is up to date on my router. hopefully that's the problem... but that doesn't explain the other problem, It shuts off by itself.
Do any of yours shut themselves off after say a night of no use?

The only time I noticed mine shutting off was when I carried it in a bag but I think this was caused by pressure on the power button whilst in transit, never noticed it any other time.

My wife's android phone had a similar issue with wifi. It wouldn't reconnect after going into standby, and I would have to reboot the phone. I just set the wifi sleep policy to never, which is the same preference I have on my phone. Honestly there is very little effect to battery life on an android phone. However, if wifi shuts off on a phone it would just use 3g instead also using battery. I assume if the wifi goes asleep on the tablet, you lose any push notifications. I plan on leaving mine on for notifications. (Getting delivered today)

Definitely a faulty unit, mine is always connected to WiFi when I wake it. Never had it turn off on its own either.

Make sure wifi sleep policy is set to never, and if you're still having issues, I'd do a wipe of the device could just be some corrupted app or file.

Doesn't sound normal at all. Tough decision as you can't just return it and get another because of the short supply. So far my transformer is exceeding my expectations. This is one hell of a deal at $399, and really makes you wonder what other manufacturers are thinking charging a tablet more than $400.
Sent from my Transformer TF101 using XDA Premium App

I don't know about your wifi issue but the sleep problem is a known issue that many others have had problems with. Hopefully it will be fixed soon.
There have been updates to the Wifi driver in the last two FOTAs, maybe when ASUS re-releases those updates it might help.

donatom3 said:
Make sure wifi sleep policy is set to never, and if you're still having issues, I'd do a wipe of the device could just be some corrupted app or file.
Click to expand...
Click to collapse
I did do a master reset and the problem did not go away. and my trans in on never disconnect wifi mode. i'll try another reset tonight see if that helps. maybe i still have some battery saver app that's screwing everything up. this sucks! if i can't get this fixed, i'll return it and get one later when the stock is replinished. The initial honeymoon period is about worn off anyway, i can wait now...

Have you tried this on a different router? The problem may be with the router instead of your tablet.

omguss said:
Have you tried this on a different router? The problem may be with the router instead of your tablet.
Click to expand...
Click to collapse
no, i haven't, I think there's a new firware update for my router which I'll try tonight. hopefully that fixes the wifi problem. but i still have the shut off problem.

E46M3 said:
I'll see if my firmware is up to date on my router. hopefully that's the problem... but that doesn't explain the other problem, It shuts off by itself.
Do any of yours shut themselves off after say a night of no use?
Click to expand...
Click to collapse
Mine did this to me once or twice - but I think it is related to the lock screen issue described elsewhere in the forum. Basically, when I got up in the morning, it appeared to be "off" - but I think it was just an issue powering up the screen. I had to hold the power button for a good 10 seconds (to actually shut it down) and then power it back on.
I disabled the lock screen and haven't had the problem since then. I'd really like to re-enable the lock screen though at some point, so I hope they get the issue resolved.
Definitely seems like a bug - but certainly not something that has cropped up for me since disabling the lock screen.

wont turn on unless its plugged in

hey guys i just got my transformer today. a couple of times i shut it off and when i try to turn it back on it wont work unless i plug it in, even though the battery is above 90%

I have a very similar issue.
I have the B40 model, when I shut down, I can't turn back on. I have been leaving my TF on all day then just shut down at night and when I come to turn on in the morning, iit is fine. Today I had to restart due to wifi constantly saying it was turning off for no reason, upon shutting down, it wouldn't power back up. I hav left it for approx 1 and a half hours, still nothing. Doesn't make any difference if it is plugged in or not. My battery is full.
Really could do with some help with this issue, as it is really spoiling what I regard as a brilliant device.
Seg

Kreuger said:
hey guys i just got my transformer today. a couple of times i shut it off and when i try to turn it back on it wont work unless i plug it in, even though the battery is above 90%
Click to expand...
Click to collapse
Once you plug it in and it come on, does it stay on when you take the charger off?
Once on and you hit the power button does it do anything?
You might have a faulty power button IMO.

I don't know about Krueger, but mine doesn't do anything when you plug it in. I have to wait a few hours. When I last shutdown, I was trying to restart, it just never did. I had full charge. I can't even get into APX mode. My TF is stock unrooted. Power button works just fine when tablet is on, does exactly as it should.
Seg

Seg2012 said:
I don't know about Krueger, but mine doesn't do anything when you plug it in. I have to wait a few hours. When I last shutdown, I was trying to restart, it just never did. I had full charge. I can't even get into APX mode. My TF is stock unrooted. Power button works just fine when tablet is on, does exactly as it should.
Seg
Click to expand...
Click to collapse
I've seen reports of peoples getting this "deep sleep" and not able to turn it on easily. Not sure if there's a definite fix or not. Some peoples say they have good luck turning of the lock screen, some say they fixed it by factory resetting the tablet.

baseballfanz said:
I've seen reports of peoples getting this "deep sleep" and not able to turn it on easily. Not sure if there's a definite fix or not. Some peoples say they have good luck turning of the lock screen, some say they fixed it by factory resetting the tablet.
Click to expand...
Click to collapse
Cheers m8.
I will give this a try when I can turn it back on again. Its been approx 6 hrs now since I tried to restart it. I will have to wait till morning I think. When it has done it previously, I have left it on charge all night, even though there was more than half in it each time, and it seems to start up after about 7 - 10 seconds of holding the power button in.
Thanks again
Seg

So I have spent 15 mins listening to the back of the device while trying toturn on. From what I can hear it sounds like a quiet jet engine firing up for approx 1-1 and a quarter seconds then sounds like the jet engine turning off (I know this sounds wierd, but best way I can describe). Its almost like there isnt enough power to fire it all the way up. There also other noises going on even when I dont try and turn it on, so I don't think it is fully turned of. Maybe a deep sleep issue. I did notice on this occassion, befor I tried to restart that I had no internet connection and when I went to check wifi settings it said Wifi is turning off. I leave it set to default.
Thanks
Seg

Strange Turning off by itself

Hi I'm wondering if anyones come across this problem where the Tab turns itself off. After serveral attempts to turn it back on it wont. Only way is to plug the power plug in and then turn it on, the battery is on about 80% charged so there it has nothing to do with flat battery.
Before I plugged it into the power plug it seemed to be hotter at the back than usual. Its not overloading itself out is it??
Its happened a few times but nothing major just strange.
Any suggestions would be appreciated
It was on stock P6800XXKL1 but moved up to stock P6800XXLA3 both had the same problem before.

i have the P6810 completely stock and have seen this once

Does it go through shutdown sequence or just instantly lose power?
Try charging it for a few hours with it turned off?
Sent from my GT-I9100 using Tapatalk

It goes through the shutdown sequence. Don't think charging it when its off will make a difference but I give it a try.
Sent from my GT-P6800 using xda premium

random turn off Galaxy tab p6800 7.7
I have a stock 7.7 and there have been a number of times when i find it is off OR not responding immediately to the power switch when i pick it up to use it. Ie power switch doesnt turn on screen. I assume it has shut down.
Battery is full.
bluetooth, Gps & packet data off, Wifi on.
I have to hold the power button down for prox 30 sec and ot starts up and goes through normal boot up. I dont know whats causing this either.

On this device, what does "Off" mean? If you press the power switch, does it really turn off,
or is it suspended?
I.E., does it go through a boot process when you turn it on, or does the screen just come on?

This looks like the sleep of death also happening with the Tab7.7 as well as on the Galaxy Note.

What does off mean
rmm200 said:
On this device, what does "Off" mean? If you press the power switch, does it really turn off,
or is it suspended?
I.E., does it go through a boot process when you turn it on, or does the screen just come on?
Click to expand...
Click to collapse
From the manual:
To turn on your device, press and hold the Power key. If you
turn on your device for the first time, follow the on-screen
instructions to set up your device.
To turn off your device, press and hold the Power key and
select Power off → OK.
It goes through the boot sequence.

I bought this tab 2 weeks ago and it's happened about 4 or 5 times now. Basically I'll put it in sleep or standby or whatever you would like to call it. Then when I go to press the Power button again I'll find that the screen won't turn back on and I'll have to hold it and turn it back on as if it were off. This whole turning off automatically thing isn't as bad as it was on the Toshiba Thrive I had but still, it shouldn't be there. Especially for a what I suppose is a premium product like this, I mean around $500 AU isn't just a little bit of money.
Sorry if I sound kind of negative but I hope this gets patched or something, Toshiba took a good 3 months to patch the Thrive along with upgrading it to 3.1, lets hope the 7.7 doesn't take that long.
One of the main reasons I got this was that I trusted Samsung for support, not just for ICS but for updates and customer support as well.

Try replacing the launcher. TW sucks big time.

Peahnuts said:
I bought this tab 2 weeks ago and it's happened about 4 or 5 times now. Basically I'll put it in sleep or standby or whatever you would like to call it. Then when I go to press the Power button again I'll find that the screen won't turn back on and I'll have to hold it and turn it back on as if it were off. This whole turning off automatically thing isn't as bad as it was on the Toshiba Thrive I had but still, it shouldn't be there. Especially for a what I suppose is a premium product like this, I mean around $500 AU isn't just a little bit of money.
Sorry if I sound kind of negative but I hope this gets patched or something, Toshiba took a good 3 months to patch the Thrive along with upgrading it to 3.1, lets hope the 7.7 doesn't take that long.
One of the main reasons I got this was that I trusted Samsung for support, not just for ICS but for updates and customer support as well.
Click to expand...
Click to collapse
I was thinking I'm the only one had this problem.
The device looks dead/unresponsive instead of turned off. I've to hold the power button for 15 sec or longer to force reboot.
Another thing I've found is 7.7 seems to work well without SIM card installed, no such issue happened for days, but it happens much more frequently with SIM card inside, i.e. twice a day.
I assumed this may relate to 3G module/driver/baseband/etc, until now someone said it also happened on P6810.
Could it be a software or hardward glitch?

looks like sleep of death similar to 7+, also exynos.

windozevista said:
I was thinking I'm the only one had this problem.
The device looks dead/unresponsive instead of turned off. I've to hold the power button for 15 sec or longer to force reboot.
Another thing I've found is 7.7 seems to work well without SIM card installed, no such issue happened for days, but it happens much more frequently with SIM card inside, i.e. twice a day.
I assumed this may relate to 3G module/driver/baseband/etc, until now someone said it also happened on P6810.
Could it be a software or hardward glitch?
Click to expand...
Click to collapse
I'm pretty sure it's a software glitch. In the Toshiba Thrive, it could be patched. They don't sell the 3G variant here in Aus so I wouldn't know if 3G affected the frequency of it lol.

I have had atleast two shutdowns aday but since I added an everyday alarm(silent one), I haven't had none and that's 6days with out.
I know this sounds strange but works for me.
Sent from my GT-P6800 using xda premium

I've had it happen once to me so far, about 24hrs after purchase since then it didnt occur again.

using my data only sim card, which was pretty old and worn out, it happened to me a couple of times
now im currently using my newly replaced sim card, never experienced a random reboot again
Sent from my GT-P6800 using XDA App

I've had my primary worn out simcard on my tab for a few days and no SOD yet, when it happened the first time there was also no simcard on it, Im sure this is the very same issue with the Note.

same for me on GTP6810
this is SOD as I got on my Nook Color with cyanogenmod ROM ...
after I installed ADW Launcher Ex no more SOD ... not sure is related to the launcher ... I'll edit this post if I get SOD with ADW
EDIT: just got SOD

have you guys tried to turn off wifi when the tab goes into sleep mode in the settings?

My sim card not detected im only able to used it for several hour. And the last attempt after restarting for several time the device able to detected it but for only 10-15 minutes then sim card removed notification appear while the sim card is still in there. This really piss me off.bcoz i just bought this device.

[Q] Tablet? Oh, you mean my paperweight?

Hello friends. Having lots of issues with my tablet.
A while ago i noticed that my tablet was running a bit sluggish, and the brightness of the screen was flickering when on auto-brightness. I didn't think anything of it, but the next morning when I unplugged it after it was charging all night, it was at 30% after a few minutes. Every time I plugged it in it would say "charged", but a few seconds after I unplugged it it would go back to 30%. It's gotten to the point where I can't use it because it won't turn on. It's plugged in, but I press the power button and the screen lights up for a half second and then dies (i'm assuming).
I've tried other cables, etc, anyone have any ideas? I haven't been able to use my tablet the past 2 days because of this.

Sounds like it's time to RMA...

jaredmorgs said:
Sounds like it's time to RMA...
Click to expand...
Click to collapse
Was afraid of this...Kinda was hoping it would be a software issue
Think they'll care if I rooted it?

Rooting it would not cause this and I'd get in to a massive argument with anyone that claimed otherwise.

Laggyness
Credit Clown said:
Hello friends. Having lots of issues with my tablet.
A while ago i noticed that my tablet was running a bit sluggish, and the brightness of the screen was flickering when on auto-brightness. I didn't think anything of it, but the next morning when I unplugged it after it was charging all night, it was at 30% after a few minutes. Every time I plugged it in it would say "charged", but a few seconds after I unplugged it it would go back to 30%. It's gotten to the point where I can't use it because it won't turn on. It's plugged in, but I press the power button and the screen lights up for a half second and then dies (i'm assuming).
I've tried other cables, etc, anyone have any ideas? I haven't been able to use my tablet the past 2 days because of this.
Click to expand...
Click to collapse
Mine also was having the same issue. I searched high and low for a fix and finally came across a thread here on XDA that suggested deleting a corrupted jpg image that is created by the default camera 'Camera Awesome'. The corrupt jpg image sends the media scanner into an endless loop that taxes the CPU nonstop. The folder location is Android/data/com.smugmug.android.cameraawesome. I would delete any subfolders also. Hope this does the trick for you. Another tip is to stop the Blake_wakelock wakelock created by the Shield Wireless Controller which drains your Wi-Fi continually. Download the 'Disable Service' app from the google play store and once it is installed scroll over to the system apps and long click the 'SHIELD Wireless Controller Service'. From there you can disable the 'BlakeManagerService'. You can always turn it back on if and when you need to use it but that will stop your wakelocks for now. Hope everything works out for you. I was having the same trouble as you but was determined to figure it out as I did not want to send mine back cause it is my first tablet and has a lot of potential. Let me know how it goes.

Thanks for the suggestion, but the problem is I can't get it to turn on at all. Oh well, my replacement has already shipped and gets here Monday

Mine as well
Mine was working fine for 4 days. Set it down then went to power on to read book and nothing. I take it I have no recourse but to call Newegg and RMA?