headphone does not work - Nexus S Q&A, Help & Troubleshooting

Hi,
this morning I got a call. well... I couldnt hear anything. back speaker works but the headphone doesnt. I dont know what kind of problem it is. I tried to switch to loud speaker while call and nothing happend - which is weird when it works for other sounds while not calling.
I tried some restores, wiping. nothing worked Do you thing that it is a HW problem?
Thank you
EDIT: Ok, I found out that switiching to speaker works... so, it looks the headphone is gone I think I need to make unROOT and send it back to the shop

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External Speaker suddenly stopped working

Hello everyone!
My external speaker suddenly stopped working. So now I cant go handsfree, I dont hear rings of incoming phones, or any sound that comes thru the external speaker.
Funnily the vibration during incoming calls doesnt come either. But it still vibrates while navigating thru menus.
I think a hardware reset might do the trick, but I cant tell before tomorrow, since I need to backup my files first.
Or is there a known bug with latest mango or a htc specific bug?
Okay vibration seems to work as it should, maybe I didnt feel it the first time I tested it.
Just now I had a moment where I heard menu sounds and then I quickly tried to play a ringtone which also came thrru the speakers but as you can guess, it stopped working again...
more update after the hardware reset tomorrow
It may just be the speaker blown out like mine did only 5 weeks after purchase. Not a big deal, the speaker is the same one as HTC EVO so a replacement part is easy to do yourself or through the Phone Carrier store (that has a repair center).
Since replacement mine has been fine since. When it was blown, it still worked, but was painful to listen to.
Ok thx. I will do that. I hoped it was some software error.
Taking my Arrive in today for the same thing. It just blew a few days ago, and any sound coming out of the external speaker just sounds distorted and garbled.

Sound stops working until reboot

I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
Click to expand...
Click to collapse
I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.
UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
Click to expand...
Click to collapse
Same exact thing here. Ive tried calling but they want me to put up another $350 until the recieve the defective device which could be a week. So frustrating.
Grims said:
I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.
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Click to collapse
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?
timfimjim said:
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?
Click to expand...
Click to collapse
It's possible it's an issue with the headphone jack thinking headphones are plugged in when they're not. I've seen it happen before, and even plugging in headphones didn't resolve it until I cleaned the jack. Haven't seen that issue on a brand new device though.
Google has fantastic support, so I'm going to wait it out as long as possible so if I do have to RMA it I'll have a better chance of getting a later hardware revision.
Is the devices still locked and rooted? My still new from factory. When I do a factory reset sound will work for few seconds and give out. I am going to try to root and unlock load a custom rom and see if that fixes the problem.
Mine is stock, unrooted.
It has to be a software issue because when I reboot the sound works again.
I really do not want to RMA, everything else seems fine.
Just rooted unlocked flashed a custom rom. Still no sound...then just now out of nowhere sound works??
emeniit ealdne
Reporting a similar issue on my end. Doublethinking if I ripped out the headphones too roughly but initially thought my right earbud was busted so a coworker opted to let me use his. It was playing YouTube videos on loudspeaker just fine during lunch. OTW back to the office noticed that sound notifications were buggy. Plugged in coworker's headphones to confirm if mine was busted but experienced same outage. Then both earbuds went silent. Thought I had to clean the jack when I got home but I did a restart and they work fine.
I have the same problem with my N5. When I adjust the volume with the rocker, I no longer hear the sound that lets you know it's being changed. It resolves itself after a few minutes, but it concerns me.
Sent from my Nexus 5 using Tapatalk
I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
gdarren said:
I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
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Click to collapse
In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?
kp432 said:
In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?
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I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.
zmattmanz said:
I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.
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Click to collapse
Ive rebooted multiple times, wiped re-flashed rom, and nothing. The only reason i unlocked/rooted was hopes that a new Rom would fix. Started acted this way fresh from the box. Thinking of flashing the whole .img?
This problem started for me a few days ago, when I got a call and noticed there was no sound from the speaker. After fiddling with my sound settings and rebooting all was working again for a few hours, then the sound stopped again. I had a colume toggle widget installed which I though may have been causing a prob so uninstalled it. This morning, I had no sound from the speaker again. Did a safe mode boot and still no sound. Fiddled with the volume controls, rebooted a couple of more times and still nothing. I rang Google, and while I was on hold, hit the speaker button and the speaker worked fine in-call. Spoke to a Google device "expert" who had not heard of this prob, and suggested I do a factory restore (the good old "Have you tried turning it off and on again?" fix). Just did a factory restore and the speaker is working fine again. So seems like a software issue, I hope Google addresses this soon.
hi guys,
not sure if this is still actual but same thing happened to my missus tonight. she missed the work today cos of this. there is no sound what so ever. for now I haven't have much time to play with it as she was running late. its the latest device bought just few weeks ago and there is latest update on it. its in factory state, untouched, no root as she doesnt want me to touch her phones (not sure why ??? )
anybody else still having same issues these days? anyone can confirm if it is SW or HW issue?
thx
it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm
bhavstech said:
it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm
Click to expand...
Click to collapse
phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do
rikardo1979 said:
phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do
Click to expand...
Click to collapse
If it's completely stock then perform a factory reset from the stock recovery and make sure she hasn't installed any apps that could interfere with sound. Apps like Tasker may be.
- Sent from an IceCold Hammerhead!

Can't hear anything during call

I need some help. Since about an hour i can't hear anything during calls. This morning i called my wife and everything was ok but now i can't hear anything neither normal nor through speaker phone. The speaker itself is working as i can listen to music and hear the phone ring.
I'm on darkobas rom and already tried flashing other firmwares.
Edit:
Seems to have been a carrier problem. It's working again.

Extremely low call volume

hello, I'm having trouble with call volume on my S8+ Korean model. All other sounds are normal but call volume is like a whisper. Normal phone calls and WhatsApp calls are impossible to hear, I have to turn on the speaker or connect headphone every time I want to make a call.
Im using Batman rom without any sound mods.
I've tried googling and asking around but non seems to have this problem. I was thinking it was a defective earpiece speaker but there is still sound.
Anyone has any idea, please advise.
P/s: I've also tried resetting
This may seem simplistic but I would go back to the stock ROM and if the issues goes away you know the problem is with the ROM, if not then the issue is with the phone, probably.
I have the same problem on stock. Think it happened after last update and that's a while ago now. See there are a lot of people with the same problem at the samsung forum. Still no fix though :/
Maybe there is a way to fix it if we root? Force the speaker levels up or something.

Mike quit working

Hi. My microphone has stopped working. When I place calls, The receiver can't hear me. When I put them on speaker, it works fine. Take them off speaker, they can't hear me again. I've done a factory reset - no help. Anyone got any ideas on this? Thanks!
XATAGuy said:
Hi. My microphone has stopped working. When I place calls, The receiver can't hear me. When I put them on speaker, it works fine. Take them off speaker, they can't hear me again. I've done a factory reset - no help. Anyone got any ideas on this? Thanks!
Click to expand...
Click to collapse
Honestly it's new enough i wouldn't even bother troubleshooting especially if you are within your 14 day exchange period just bring it back and swap it. To answer your question though i haven't heard of anyone else having the issue so i don't think it's anything widespread

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