Help on identifying problem - HTC Sensation

Hi guys,
My htc fell in water, but I have dried it up. Now when I press the power key, the screen does not turn on. Then, when I press it again to supposedly off the screen, the screen turns on and off in 1second. So I can catch a glimpse of the lockscreen. So I was wondering, does anyone know why this is happening?
Is this a problem I can fix myself or should I bring it to a repair shop?
Any recommendation on a repair shop besides HTC. HTC did not even bother to look at my phone, they just saw the water indicator and said it would be $300-$500, which in fact, I know that it would not be that much.
So if anyone could help me, thanks.
I'll upload a youtube video so you guys can get a better understanding.
http://www.youtube.com/watch?v=TBVeprvekgY

Had the same accident on my wifes last Nokia, couldnt repair it myself and brought it to a repair shop. They told me to throw it away because the water sensor inside the phone reported the accident audn a repair would be as expensive a an equal ne phone. sorry mate, dont hope too much ...

I guess I shall just get a new phone, like an evo 3d or something. Thanks anyway

Or they can replace the parts that's been damaged. But i'm not sure if the repair costs more than buying a new phone.

I believes LCD internal circuit detect short and turns of lcd to prevent damage.
LCD may still have water inside or main board may have been damaged.
It is impossible to guess so repair tech must use parts from good phone and swap one by one to bad phone until bad part is found.
Most repair shop will not have ability to do this so they will charge minimum $200 ( average cost for them to buy phone) or they will assume LCD is defective and quote about $150. ( their charge for LCD replacement)
HTC just charges you phone refurb charge ( for customer not their cost)
I recommend sell on eBay for $150 and buy new(used phone) on Craigslist($200-$250).
I assume since you are asking this question you don't do many or any repair...if this is true...I highly suggest you keep it that way to prevent accidental and uneccesary damage
PM me and I can assist with repair/replacement
Sent from my HTC Sensation using XDA App

I was kinda hoping to fix it, but I guess I should go to HTC and ask them for an exact amount of price needed to fix this phone.
I doubt there's anymore water in the phone cause I have dried it for 3days in rice and even hair dryed it.

Related

[Q] HTC repairs and support question.

Hey guys. I have a question, not sure what to do. This morning i was running my morning cross with my headphones. Right by my house the phone somehow managed to climb of from my pocket and tried to comit suicide. Unfortunately for him ,hes not dead, but he felt hard on the asphalt. Damage is , The gorilla glass is shattered, the Aluminium unibody is all scrached up. I was quite surprised cuz the fall wasn't that big, and it shattered the screen quite badly. (perhaps the falling angle was just bad). Now your suggestions:
a.) Contact the HTC support and ask for Repair help.
b.) Forget this one and buy myself a new one. (i don't want to spend another 600 eu on a phone) maybe the repairs will be cheaper.
Now i myself am now in Norway (working)
But the phone was bought in Lithuania.
I've contacted the support in HTC via email, i'm rooted of course so forge the warranty, but to hell with it, i just want my phone repaired.
Any insides on will they repair it? Or am i wasting my breath and should start looking around for a new one. Sorry for maybe dumb question, just feel frustrated ATM so just want some advice.
Insured or not? Htc will charge a fortune!
Replacement Digitiser
bonesy said:
Insured or not? Htc will charge a fortune!
Replacement Digitiser
Thank you very much mate. Ill see what i can do.
Click to expand...
Click to collapse

[HELP] Sensation XE, how to swap broken screen...?

Hi guys, my son dropped his sensation XE and cracked the screen.
The phone still works, inside LCD isn't damaged and touchscreen still works perfectly.
But it's got this huge crack running diagonally across the whole phone. Sooner or later its going to stop working. Strangely the phone casing doesnt show any other damage.
I can buy individual digitizer screens from ebay for £25, also some sell the complete digitizer+LCD in one piece ready to attach to phone for approx. £50.
Apparently the whole LCD+digitizer have to be replaced together, so I would have to buy the complete LCD+digitizer for £50. I phoned a repair shop in London but they charge £90 with postage including the new LCD + digitizer.
I can find lots of help changing a normal senasation screen on the net and youtube but nothing showing the senastion XE taken apart.
Anybody done this before and have any tips on how to do it?
my old sensation had a broken digitizer, I got a replacement off ebay and took it to the local phone repair shop, it cost me £20 for the part and £20 for fitting.
You could do it yourself if you feel confident...
The digitizer and LCD do not have to be replaced together...
Once you remove the void sticker from the back your warranty will be gone...
*cough* you can buy the void stickers of ebay and stick it back on *cough*
http://forum.xda-developers.com/showthread.php?t=1360638
azzledazzle said:
my old sensation had a broken digitizer, I got a replacement off ebay and took it to the local phone repair shop, it cost me £20 for the part and £20 for fitting....
Click to expand...
Click to collapse
Ok, that's your normal sensation. The senastion XE is different. I asked at 3 repair shops and they all said the senastion XE has to have the LCD+digitizer replaced together.
They said the normal sensation doesnt need the LCD swaped.
HENCE my question, how to fix the XE screen?
the sensation and sensation XE are exactly the same phone, except the sensation XE has beats audio software.
There is no physical hardware difference at all
HTC Underclocked The CPU and removed beats audio so they could bring out the XE Version which was a 'NEW' Phone, This way they can sell more and maximise profits.
Then why have three different repair shops told me otherwise? They actually told me if it was a normal senation they would exchange the digitizer quickly and cheaply.
But the XE has to have both LCD+digitizer replaced together, even though the LCD is still ok!
Could the LCD+digitizer swap be due to the digitizer compatibility and lag issue you posted above?
iconias said:
Then why have three different repair shops told me otherwise? They actually told me if it was a normal senation they would exchange the digitizer quickly and cheaply.
But the XE has to have both LCD+digitizer replaced together, even though the LCD is still ok!
Could the LCD+digitizer swap be due to the digitizer compatibility and lag issue you posted above?
Click to expand...
Click to collapse
Its possible, But i suspect that the phone repair man is taking you for a ride, Trying to bull**** you with jargon making it out like he knows best because 'he has done this hundreds of times'
Then he can charge you for 2 parts + labour when in fact the phone only needed 1 part.
If where you live is anything like where i live, These bastards will screw you over for whatever they can get away with.
EDIT: The lag issue can be fixed by updating software / kernel according to that thread.
azzledazzle said:
Its possible, But i suspect that the phone repair man is taking you for a ride, Trying to bull**** you with jargon making it out like he knows best because 'he has done this hundreds of times'
Then he can charge you for 2 parts + labour when in fact the phone only needed 1 part.
If where you live is anything like where i live, These bastards will screw you over for whatever they can get away with.
EDIT: The lag issue can be fixed by updating software / kernel according to that thread.
Click to expand...
Click to collapse
+1 - Exactly the same physical hardware
If it is exactly the same hardware then there are enough sensation tear down videos floating around on youtube.
I'm pretty good repairing electrical stuff, should I trust myself and buy a senastion XE digitizer from ebay for £25 and try the swap myself...or better send it to a repair shop for the complete LCD+digitizer swap?
iconias said:
If it is exactly the same hardware then there are enough sensation tear down videos floating around on youtube.
I'm pretty good repairing electrical stuff, should I trust myself and buy a senastion XE digitizer from ebay for £25 and try the swap myself...or better send it to a repair shop for the complete LCD+digitizer swap?
Click to expand...
Click to collapse
I did just that for my Desire after I dropped it onto a concrete step.
The the thing was so NEW I couldn't even pick up a case or screen protector for it
Worked fine by the way , so give it a go.
Hi guys, I successfully changed the broken digitizer with a new one
I tested it and it works!
BUT
Before I could screw the phone together, while I was fumbling around with it the digitizer cable came out of it's tiny socket and the tiny white plastic clamp on the socket sprung out and now I can't fix the clamp back into the socket!
I tried putting the cable into the socket without the white clamp but after a reboot the digitizer wouldn't work! Screen came on but touchscreen was not working, obviously the cable isn't sitting correctly in the tiny socket without the clamp.
Here is a picture of the socket without the clamp.
Can anybody suggest how I can securely fix the cable into the socket with a clean contact?
I searched google but because I don't know the proper names of the socket and tiny clamp, I didnt find anything.
I'm sure this is a regular problem as the socket and clamp are so flimsy and they're used in the millions, there must be solutions to find on the net...

Replacing LCD+digitizer

About to replace my LCD and digitizer after an accident that has left my phone useless
I found a guide online and the items needed.
any heads up or pointers I should know about before doing this?
I hope you have insurance... First time I tried to open something electronic up, I cracked the screen! (ipod) be careful man
Sorry to hear man, but before you do anything you aren't really comfortable with I would suggest looking at some local cell phone repair shops. My brother cracked his LG G2x and the price for the digitizer was abour $75. We searched on yelp.com and called around and found a great shop that would repair it for $95 within two hours. Some places were charging well over $100 and would take at least 5 days to repair.
In the end though my brother was extremely happy with the experience and once he got his phone fixed he flashed a new ICS rom and it was literally a brand new phone! Good luck though my friend.
I cannot stress it enough, get an HTC digitizer! I bought a $30 one off of amazon and it gave up after a month. Get a cell phone tool kit and plenty of the two sided tape, just in case the screen needs to be redone. It's not hard to do, it just requires some time and a little patience. You'll do fine.
Sent from my HTC Glacier using Tapatalk
Phandemic said:
Sorry to hear man, but before you do anything you aren't really comfortable with I would suggest looking at some local cell phone repair shops. My brother cracked his LG G2x and the price for the digitizer was abour $75. We searched on yelp.com and called around and found a great shop that would repair it for $95 within two hours. Some places were charging well over $100 and would take at least 5 days to repair.
In the end though my brother was extremely happy with the experience and once he got his phone fixed he flashed a new ICS rom and it was literally a brand new phone! Good luck though my friend.
Click to expand...
Click to collapse
It's not that I don't feel comfortable with it, just never attempted it. I've done small electronics repair before though so i'm sure this will be fine.
Also thanks,
I'll let you guys know how it goes.
I'm replacing my wife's digitizer soon but I got a cheap one off eBay. Hopefully it doesn't have issues. It comes with a kit including the tools needed. Supposedly.
phone wont work after replacing the screen.
any ideas y it wont work,
The phone won't boot up at all? or is the touch screen not working?
Make sure all the ribbon cables are properly connected and are not broken. If not, you might have gotten a defective screen replacement.
RE:
Hi,
I replaced my digitizer.
To anybody who will do this in future, when you put the new digitizer in place, make sure that no dust or other things get under the glass.

[Q] LG refuses to repair; what should I do?

My device recently survived quite the impact, the screen got shattered, top right edge got deformed a little and then the ON/screenlock button stopped working the next day, but otherwise the phone was fully functional. So I sent it back to LG for repairs and the next week I get it back in the same condition, with a note saying it's not repairable/board cracked. I called them up, and got an image of the motherboard showing no cracks whatsoever, yet they still didn't want to re evaluate their conclusion when I created a new RA. When I got the phone back the battery was dead and even though I charge it I cant turn it on, until the button is replaced. LG suggested I contact Google for repairs, Google said I should contact LG. These people are helpless, they don't know anything. I could do the repairs myself, but I can find all the required parts online. Can I get some suggestions on my next step?
"Thank you for contacting LG Customer Service.
We are sorry to hear about the problem you are experiencing with your LG device, however, your phone has already been inspected by our technitians at our repair facility and, unfortunately it has been determined that it is not repairable.
We recommend you contact your carrier for any replacement possibnility."
not much to do but to repair it yourself if you want then, or maybe look for one on swappa?
for parts http://www.etradesupply.com/lg/android-models/lg-nexus-5.html or ebay
btw it looks like you need this http://www.etradesupply.com/lg-nexus-5-lcd-screen-and-digitizer-assembly-with-frame.html
Screen and battery are no problem, i could replace them any day. The power button (blue circle in the pic) doesn't work, if that's the issue, I would need to replace it, but I can't find any replacements. I actually spotted a tiny crack on the board (red circles). Ugh. Would i have to replace the whole thing?
Maybe its best to sell it for parts and buy a new one, that phone looks allmost like a total-loss. Maybe some of the internals are damaged also and total repair would be too expensive.
ImAShark said:
Screen and battery are no problem, i could replace them any day. The power button (blue circle in the pic) doesn't work, if that's the issue, I would need to replace it, but I can't find any replacements. I actually spotted a tiny crack on the board (red circles). Ugh. Would i have to replace the whole thing?
Click to expand...
Click to collapse
I have issues with the power button too because mine get stuck lot of times and it's verry annoying. I've contacted LG service center but they said that because it is soldered to the mainboard the only option to repair is to change to mainboard. I'm shocked . I haven't got warranty here because I bought it on Play Store in Canada and I'm living in Europe.
Btw I've started to research this issue and the parts and it seems these switches are the same as Samsung uses in their new galaxy phones. There are tons of pieces on ebay from it. But changing it is hard. You need a good heat gun which is able to point the heat to a small area and you have to heat the switch only. If you heat any other parts, then you phone is dead...
http://www.youtube.com/watch?v=F0xMMn1DRWs
But I'm not hundred percent sure that these are good switches for us, they just look the same :/
Kresshy said:
I have issues with the power button too because mine get stuck lot of times and it's verry annoying. I've contacted LG service center but they said that because it is soldered to the mainboard the only option to repair is to change to mainboard. I'm shocked . I haven't got warranty here because I bought it on Play Store in Canada and I'm living in Europe.
Btw I've started to research this issue and the parts and it seems these switches are the same as Samsung uses in their new galaxy phones. There are tons of pieces on ebay from it. But changing it is hard. You need a good heat gun which is able to point the heat to a small area and you have to heat the switch only. If you heat any other parts, then you phone is dead...
http://www.youtube.com/watch?v=F0xMMn1DRWs
But I'm not hundred percent sure that these are good switches for us, they just look the same :/
Click to expand...
Click to collapse
I've done the repair on a Galaxy S3 using the part from Ebay. Let me tell you now that it is a pain in the ass if you don't have good micro-soldering skills. I don't, lol, but my father does and he got it done for me. Be warned, you will mess up the board if you don't know what you're doing, but it can be done. Maybe find someone local who can do the swap for you.
buy a new one, cause this one is a dissaster! keep it for repairing parts...

[Q] Front panel coming off

Hey everyone. I've bought a Z3 in December but its front panel (screen/digitizer) is starting to separate from the body, the adhesive is not doing its job anymore... We don't have Sony in our country, the shop I bought it from claims to be the official representative of Sony in Armenia, but today I took the phone to them and they refused to repair it, and they voided my guarantee because my phone had physical damage.... And told me they need to change the whole panel which will cost me around 300 USD... I've seen videos on internet that just change the adhesive but they told me it won't work... Then I took it to another shop and they said they could repair it without replacing the whole panel and it'd cost waaay less than 300$ but they told me to forget about waterproofing... I wanted to know whether or not I (they) can can fix it without replacing the panel and will it be waterproof if they do it?
Also, here: http://www.witrigs.com/replacement-parts-for-sony-xperia-z3 the digitizer is only 40 USD... And this adhesive: http://www.witrigs.com/oem-lcd-supporting-frame-sticker-for-sony-xperia-z3 will my phone be waterproof after using it?
P.S. since my panel was off so I couldn't just wash it and was stupid enough to spill cake's cream on my earphone and then try to clean it with a knife and tissues I've torn the thing that covers the top speaker/earphone and maybe damaged the speaker, because it makes noises, and sound waaay too low... So yeah, my 2nd question, can I find a speaker replacement for it, and if I do, will it still be waterproof after replacing? Note that the "thing" I don't remember how it's called is damaged, torn with a knife...
Anyone?
The are either ripping you off (seller) or are clueless, by claiming you need the replace the whole thing. I'm sure Sony would take care of it for free, since they don't have a shop in your area take it to a shop that is authorized by them for repair. It should be cheap.

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