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[Q] What are your major issues? Sending to an Asus tech

Guys, I've been talking to Hai one of the techs at Asus US for the transformer. He knows I'm on xda a lot and thought I could be a huge resource for him to discover the most common issues people are having with their transformers. He knows a lot of us are power users and wants to help out xda'era as much as he can. So reply to this thread with any issues you are having and I will report back to him the most common of the issues. I also *****ed about how little their call center knew. My initial email to him actually spurred a meeting internally on how they can better train the techs in the call center (which he told me is in Jamaica)
Thanks
Sent from my LG-P999 using XDA App

I just gave you a thanks for helping to promote & solidify Asus's relationship with this community! If Asus can keep this behavior up, their products will continue to fly off the shelves, such personal support is unheard of it seems in an android world where cell phone & now tablet owners wait forever for updates and help.

screen flickering when playing via HDMI out,
resolution only 720 p.

My issues
1) The speakers and sound playback on this device is lousy. The right speaker is louder than the left. The overall music playback is of low fidelity and low volume.
2) Touch screen doesn't register clicks religiously. I can reproduce this on any damn browser, on the XDA forum home page consistently.
3) Asus keyboard is very very slow. Instantly switched to the Android one
4) Browsing and multi touch is not smooth on the default browser. Its better on Opera n Firefox though.
Issues related to YT playback are known and hopefully will be fixed with 3.1. Also, it would be nice to know when 3.1 would be available for TF.
P.S Please let your friend in Asus know that people are really freaked out by the length of the damn charging cable Asus offered
Thanks for your efforts

I got 4 times the screen goes black and could not turn it back on. I havd to do force shut down then it turned on

-sleep of death issue
-wifi seems to shut not down correctly
-high battery loss of about 3% per hour while screen off, but only sometimes. Xoom loses only about 0.5% average per hour.
Thx for your post and efforts
Sent from my Transformer TF101 using Tapatalk

Battery performance in standby is poor if wifi is set to stay on when the screen turns off. This is unlike the Xoom, which gets equivalent standby performance (<.5%/hour burn rate) whether wifi is set to stay on or turn off when the screen turns off.
My guess is that the TF's wifi is not going into a sleep mode when the screen turns off and thus burns excessive battery life. The difference is <.5%/hour if wifi is set to turn off and >3.5%/hour if wifi is set to stay on.
Again, note that the Xoom does NOT exhibit this behavior, and that my Xoom and my TF are both running (mostly) identical apps, email syncing, etc. The only difference between them is the Asus apps that run in the background, but I've run tests with those shut off and they're not the cause of the difference.
Sent from my Transformer TF101 using Tapatalk

Watching vids on the Youtube app lags so frequently it's unusable to me. This is on the latest update.

The-Nazgul said:
-sleep of death issue
-wifi seems to shut not down correctly
-high battery loss of about 3% per hour while screen off, but only sometimes. Xoom loses only about 0.5% average per hour.
Thx for your post and efforts
Sent from my Transformer TF101 using Tapatalk
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Click to collapse
Oops, looks like we posted at the same time. Note that I expanded on the poor standby performance, and have found it VERY consistent and reproducible.
Sent from my Transformer TF101 using Tapatalk

wifi stops working when docked and keyboard also stops working sometimes
Speakers are not even
when is honeycomb 3.1 comming
Thanks

You could leverage the poll in this thread:
http://forum.xda-developers.com/showthread.php?t=1074190

About half of the users reported touch screen issues at http://forum.xda-developers.com/showthread.php?t=1068569

Sent mine in due to significant light bleeding around 3 sides. Seems to be a bit of a problem for ASUS, if this website is any indication.

Well here's a little list you can send. Can't comment on the support staff issues as I've not had to ring them myself.
Things needing to be fixed:
Tablet:
Speaker balance still off. (louder in right speaker on some devices)
Wifi model still displays 'mobile network signal' battery use bar even though no GSM/CDMA/HSPA chip exists.
Notable video camera 'screen delay'.
MyZine FC issue.
MyCloud settings icon does nothing.
Browser intermittent FC's.
Slow default browser page refresh rate, resulting in occasional artifacting.
Home screen 'bounceback' issue.
Tapping 'Install' in the market sometimes opens a random app.
Sometimes the device doesn't wake from standby, when using the default lock screen. There seems to be various forms of this bug. >Some possible fixes to get around this bug include: do a forced power off (10-12sec power button hold). Wait 30 secs. Then turn on as normal (5-6sec power button hold). Then just turn off the lock screen in the settings; Remove all Asus widgets from the home screen<
Battery usage data not showing proper list.
Parts of touchscreen unresponsive at times. - no known cause
MyLibrary app closes itself when corrupt/not compatible files found. (Asus developer feedback on this HERE)
HDMI only outputs at 720p. Possible flickering screen issues.
Speaker 'pop' issue. After a period of inactivity with the speakers, and then suddenly they are required to play a sound, a small pop is heard, before the rest of the audio plays properly.
Dock:
Drains its battery even if nothing is plugged into it.
Tablet disconnects from dock at random times.
No way to tell the level of internal battery.
While plugged into the tablet, and in standby mode, the battery drains fast.
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Click to collapse

I just sent the following e-mail to an Asus Tech earlier....let's see what they have to say.
was one of the lucky people to be able to order and receive a new Transformer last week. However, I have noticed some issues that I am currently worried about and I hope that someone can address for me. Some of them are product quality issues, while others are technical issues. Any information or feedback that can be provided about any of them is greatly appreciated.
1) When I power the device on, there seems to be a crackle that comes from the speakers, perhaps caused by them receiving power. Is this normal behavior or something that I should be worried about with my speakers crackling or being blown in the future?
2) I notice that there are a lot of "creaking" like noises when the tablet is held in certain positions, is this normal?
3) My device would not power on earlier today, and it took multiple pushes of the power button, but after about 12 tries and holding it for over 40 seconds, it finally powered on, even though I never powered it off. Is this a known issue that will be addressed in the next software update?
4) This is more of a complaint than anything, but the charging cable provided with the device is extremely short. Can you offer any add on products that can increase the length?
5) I have read that a lot of people have had problems with dust underneath the screen. While I have yet to notice any dust underneath the screen, I do notice that on the top left and bottom left of my device, there is a somewhat large gap between the bezel and the screen itself, which could lead to dust problems in the future. The gap on the left is significant, while the gap on the right is non-existent. Is this a design issue with all of them, or have I just received a defective product?
All in all, what can Asus do for me in order to alleviate these problems that I have already encountered with the product? I have also just recently purchased the Keyboard Dock, which I have read various accounts online of it also having issues. Will these issues be addressed by Asus in the next firmware update? I have multiple Asus laptops, and this is my first Asus Tablet, and although I was very excited for this product, there seems to be a lot of problems being encountered with it...
Any information that can be provided would be greatly appreciated. Thank You.
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About the sound not being even, he knows about that. That's why he rma'ed mine. While a lot of people think it's a sw issue he isn't sure. Hence why he wanted mine asap to troubleshoot it since none of the units in the office do this. He thinks it could have been something with a batch of them if of is hw. He also knows about screen bleed. So keep them coming and at the end of the week I will email him.
Sent from my LG-P999 using XDA App

not a huge issue in the scheme of things but offering the Transformer & dock in a choice of colors would be awesome. The brown/bronze thing happening here really doesn't show the device off to it's best advantage.
I took my setup to work, everybody thought it worked beautifully but several commented on the fact that they thought the color is unattractive and asked if
it came in anything different.

Geekbabe said:
not a huge issue in the scheme of things but offering the Transformer & dock in a choice of colors would be awesome. The brown/bronze thing happening here really doesn't show the device off to it's best advantage.
I took my setup to work, everybody thought it worked beautifully but several commented on the fact that they thought the color is unattractive and asked if
it came in anything different.
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Did you show it to your lady friends?
Personally, I love the bronze finish. Kinda tired of looking at everything black n white

Photographs do not display as well as they should; colors are muted and they do not look as sharp as they do on my PC monitor. I have tried a couple different apps but they all display the same and given the great screen on the TF this is definitely not acceptable.

Paddman said:
Photographs do not display as well as they should; colors are muted and they do not look as sharp as they do on my PC monitor. I have tried a couple different apps but they all display the same and given the great screen on the TF this is definitely not acceptable.
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+1 . I observed this issue too

Galaxy Tab 7.0 plus running HOT - anyone else?

Love this tablet but this last few days it has started to get really warm on occasion.
On the left side, about an inch in from the SD card slot, the temperature really builds up quickly starting first on the back of the device and eventually getting so hot on the glass it becomes uncomfortable to hold and to swipe. I've seen 48 degrees!
I have noticed this happening when using Dolphin HD browser and particularly if Skype is running in the background.
I wiped the tab, didn't reinstall from market and just loaded Dolphin and it didn't make any difference.
I'm guessing faulty device since there are only a few isolated reports of this online.

FloridaPhil said:
Love this tablet but this last few days it has started to get really warm on occasion.
On the left side, about an inch in from the SD card slot, the temperature really builds up quickly starting first on the back of the device and eventually getting so hot on the glass it becomes uncomfortable to hold and to swipe. I've seen 48 degrees!
I have noticed this happening when using Dolphin HD browser and particularly if Skype is running in the background.
I wiped the tab, didn't reinstall from market and just loaded Dolphin and it didn't make any difference.
I'm guessing faulty device since there are only a few isolated reports of this online.
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Really strange, Phil. Based on your recommendation in "other" forums I turned in my Nook Tab and got a GTab7Plus and I'm just lovin it. Does everything I'd hoped it would do and more I haven't even figured out. So far, (knock on wood) I haven't gotten the Screen of Death nor has the unit gotten hot for any reason and I'm using dolphin browser exclusively. So......you may have a defective unit. Good luck.

Yeah, I think it was faulty. I took it back to Best Buy and they had not had any other returns for this issue.
Unfortunately they are also out of stock so I don't currently have a tablet at all! Seeing what is coming down the pike in the way of tablets I might just wait and see what transpires in the next 3 months. If I get antsy then I'll just pick up another GT7+ (or back to a Nook Tablet if the CM9 project advances quickly).
Also, do you see a color cast on yours at all? I noticed that when there was a white background, for instance reading a book on Kindle or Nook apps, the right lower side of the page had a warm tinge - pink/peach colored. It was quite irritating.

Having issues with Nook app opening my Nook ebooks.
FloridaPhil said:
Yeah, I think it was faulty. I took it back to Best Buy and they had not had any other returns for this issue.
Unfortunately they are also out of stock so I don't currently have a tablet at all! Seeing what is coming down the pike in the way of tablets I might just wait and see what transpires in the next 3 months. If I get antsy then I'll just pick up another GT7+ (or back to a Nook Tablet if the CM9 project advances quickly).
Also, do you see a color cast on yours at all? I noticed that when there was a white background, for instance reading a book on Kindle or Nook apps, the right lower side of the page had a warm tinge - pink/peach colored. It was quite irritating.
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Click to collapse
FloridaPhil:
I have received my 7+ and downloaded and installed the Nook and Kindle apps without a hitch. The Kindle books are fine but I seem to be having a problem opening my Nook books. Darn, I am in the midst of a great book and hate reading on my phone.
Any tips on how best to install and manage my Nook ebooks? And, I have a 32gb sd card which I haven't installed but plan to tonight. Will that make a difference? Should I "format" the card before installing on the 7+? How does that work?
Thanks a bunch!

I noticed on the nook software that I needed to open the software and then reopen it before the book would load. Second time is a charm I guess.
Sent from my SAMSUNG-SGH-I727 using xda premium

Mine as well, in the same location as you specified too. Gets damn hot in that location with I'm using it in the car for navigating with Google Maps and it's plugged into the charger. Also in the same scenario the charge level is still going down and not up

I' ve been using VTL Launcher and had some previous issues with my home wifi (couldn't reconnect so my tab was always trying to find it again and again). After resetting router and mainly uninstalling VTL Launcher my tab stopped to be hot and battery life increased rapidly. So I was almost decided tonreturn it due to this problems but since then everything is finally ok and start to enjoy this tab (previously had GT7 original and Note).
Regarding navigation with google maps- consider that there is also huge use of data amount so warmness is probable. I'm using Sygis Aura and has no problems with hottness and also not original car charger has enough power to charge on the roads.

So far haven't noticed the tab getting hot. Just trying to figure out how to use Kies. What a friggin nightmare! Why have they not simplified the Kies interface? It is so convoluted!

aeon101 said:
I' ve been using VTL Launcher and had some previous issues with my home wifi (couldn't reconnect so my tab was always trying to find it again and again). After resetting router and mainly uninstalling VTL Launcher my tab stopped to be hot and battery life increased rapidly. So I was almost decided tonreturn it due to this problems but since then everything is finally ok and start to enjoy this tab (previously had GT7 original and Note).
Regarding navigation with google maps- consider that there is also huge use of data amount so warmness is probable. I'm using Sygis Aura and has no problems with hottness and also not original car charger has enough power to charge on the roads.
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Interesting - but mine was totally stock. Yeah, I had added a ton of apps but it was running regular TouchWizz. My little Nook Color running CM7 has exactly the same apps and doesn't even get warm.

what are you using kies for? my computer (win 7) didn't recognize my tab until
i installed kies, it also installed drivers so i can now transfer files

To FloridaPhil: And how long is your battery life? Is wifi ok? Well I' ve noticed then, that our tab doesn't have still very apropriate task managing and this can be causeb exactly by this. Take a look in settings, applications and battery use...I couldn't believa my eyes but even I'm using good task manager with automatic shutndowns of slected apps, there are still huge amount of running apps that drain battery and may cause getting hot. Next thing as well was a fact, that even when wifi connection held perfectly, there was still word 'searching' each couple of seconds (take a look in wifinsettings...)- so next possible reason for getting warm...

aeon101 said:
Next thing as well was a fact, that even when wifi connection held perfectly, there was still word 'searching' each couple of seconds (take a look in wifinsettings...)- so next possible reason for getting warm...
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Click to collapse
It's only searching because your at the wifi settings screen. If you are at the screen where different wifi networks can be selected, android (logically) thinks you might want to select a different network, so scans. If you STAY on that screen, it assumes you want to keep scanning (why else would you stay on that screen?)
This is something that all wifi enabled android devices do. It's NOT scanning every few seconds if you aren't on that specific settings screen...
Gary

Thanks Gary for reasonable explanation, yes this is logical. I was just confused from this, cause not Galaxy Note, nor previous Tab or Streak was behaving like this. But is true that this is my first honeycomb machine and I may not realise this before or it had been different in settings.

aeon101 said:
I was just confused from this, cause not Galaxy Note, nor previous Tab or Streak was behaving like this
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My Galaxy SII (gingerbread, AT&T, SGH-I777) does this as well. Even my iPhone does it.

I'm using Kies Air to wirelessly transfer and synch my contacts, calendar, etc....... Experimented and have transferred photos and some other files. Also worked using the USB cable and my Windows 7 recognized and installed drivers. It recognized the SD card as my E drive.
Regarding the heating up issue, so far I have not experienced this. The battery use is under control when I turn off all wireless when I leave my home.
Getting used to the Touchwiz interface but I also installed Go Launcher EX and use that sometimes.
Video playback is awesome on this little tab; last night I was watching movie trailers and was surprised with the sound as well. The Nook's sound was always a bit weak.
I installed an anti-glare screen film and it is awesome for reading. Doesn't detract from the beautiful display and the fonts are crisp.
Regarding opening my Nook books I realized that it worked as soon as I installed my SD card and I downloaded my books so I wouldn't have to deal with having a wireless connection to read my books.
Playing around with the wallpapers and customizing the Samsung screens and installed a super cool "steam punk skull" live wallpaper and it is amazing! Found it free via the Amazon app store....it is fantastic! I also found other beautiful live wallpapers via the Amazon app store including snow scenes.
The tab connected flawlessly to my Samsung Galaxy 4G T-Mobile phone's access point and used that to stream Pandora and download some Kindle books. It was done in my office which doesn't have the best T-Mobile network access and it was surprisingly fast and smooth. No stuttering of the music and emails and Facebook worked great.
I ordered the 6' long usb cable for the tab via Amazon and it has shipped; hopefully it is well matched and charges up the tab just as well as the stock 3' shortie cable. I noted other comments regarding the slow charging of the tab and found that turning off the wifi or simply shutting it down speeds up the charging dramatically.
So that is my report so far and let me say I am enjoying the 7+ tab immensely.

It got to 40C (104F) today while I was playing GTA. The device it's naked (no covers or anything). I'm going to take it to service centre next week :-(

rendler said:
It got to 40C (104F) today while I was playing GTA. The device it's naked (no covers or anything). I'm going to take it to service centre next week :-(
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Well i guess thats pretty normal, mine goes up to 42C sometimes.. I guess it depends on your surrounding and climate.

You sure it's a normal thing (this temperature range)? I'm here in Thailand so the ambient temperature is hot to begin with, but the thing is; with prolonged used my hands get uncomfortable.

rendler said:
You sure it's a normal thing (this temperature range)? I'm here in Thailand so the ambient temperature is hot to begin with, but the thing is; with prolonged used my hands get uncomfortable.
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So far im still comfortable with it and its not much of a problem to me, im using a case together with it so i cant really feel the heat.. You could try taking it in to where you bought it and see what they have to say ;D

DevilBeyond said:
So far im still comfortable with it nd its not much of a problem to me, im using a case together with it so i cant really feel the heat.. You could try taking it in to where you bought it and see what they have to say ;D
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Just told my wife, she said her galaxy s2 gets hot as well, so I asked her to touch mine ;-)
She says it's about the same. So i really don't know what to think any more, but I'll take it in anyways just for peace of mind.

[Q] Is your tf300 useless while downloading?

My tab seems to literally only want to do one thing at a time pretty much. For it being a quad core it seems a bit ridiculous for it to freeze up and start throwing the wait or close crap anytime an app or the market is downloading something. Another thing is with the dock, I've noticed it seems that the touch pad is really slow and laggy after waking the tab from sleep. It is fine again after a reboot but once it goes to sleep you wake it up and the problem is back, what's strange is its only slow while on the home screen inside apps it works as normal. Another thing with the dock is it appears that it stops charging the tab after the screen is turned off as in the light on the power button goes out but turns back on and continues to charge if you wake it back up. I do not have it unlocked but it is rooted and EZoverclock is installed running it at 1ghz,1.3ghz and 1.5ghz. Still has the stock rom .29. Also it was doing these things before root and OC. Just curious if anyone else is experiencing these symptoms. Thanks for reading.

Mikehud1984 said:
My tab seems to literally only want to do one thing at a time pretty much. For it being a quad core it seems a bit ridiculous for it to freeze up and start throwing the wait or close crap anytime an app or the market is downloading something. Another thing is with the dock, I've noticed it seems that the touch pad is really slow and laggy after waking the tab from sleep. It is fine again after a reboot but once it goes to sleep you wake it up and the problem is back, what's strange is its only slow while on the home screen inside apps it works as normal. Another thing with the dock is it appears that it stops charging the tab after the screen is turned off as in the light on the power button goes out but turns back on and continues to charge if you wake it back up. I do not have it unlocked but it is rooted and EZoverclock is installed running it at 1ghz,1.3ghz and 1.5ghz. Still has the stock rom .29. Also it was doing these things before root and OC. Just curious if anyone else is experiencing these symptoms. Thanks for reading.
Click to expand...
Click to collapse
I never had these problems... It may be the method you rooted it. Try sparkyroot.. I remeber my motorola defy was completely unusable after rooting with an app.

I find my Desire S better capable of downloading webpages in the background while browsing another than the TF300T does.
My TF300T is still unrooted.
I just believe that the quadcore is not put to good use (read: the software is not optimised for it). It feels almost like that hyperthreading hype from Intel many years ago. That design was a complete bust, but they only would admit that when the real multi core processors arrived.

I have the same problem. Just have to do one thing or it is laggy. Just shame for quade to be that slow! I also dont have root.

Same problem with my TF300T
When I am downloading something in the background and try opening another app or browse something, I end up with the Wait messages and my tab almost freezes. I was really surprised that a quad core tablet has such poor performance.
My Samsung Galaxy S2 does a better job of downloading stuff in the background.

rnagam1 said:
When I am downloading something in the background and try opening another app or browse something, I end up with the Wait messages and my tab almost freezes. I was really surprised that a quad core tablet has such poor performance.
My Samsung Galaxy S2 does a better job of downloading stuff in the background.
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Click to collapse
Yeah my GS2 from att screams I love my phone. What's weird is I actually had the prime but had to return it due to too many defects but it never had any problems multitasking at all. You could have ten downloads running while playing a game without any lag it was a huge difference. I guess ASUS like many other companies have just not got the quality products they used too. Its to bad really. These tablets had a lot of potential. Maybe I should have gotten the Toshiba excite with the tegra instead its only $50 difference. Or perhaps this tab will get fixed in the future? Maybe we should bug the hell out of them until they fix it this is such BS to be misled like this. A quadcore should perform as such and be able to "MULTI" task with its "MULTI" Core CPU.

WIIstpM said:
I never had these problems... It may be the method you rooted it. Try sparkyroot.. I remeber my motorola defy was completely unusable after rooting with an app.
Click to expand...
Click to collapse
I did use the sparkyroot method and as my op says it has been like this since taken out of the box before it was rooted. I actually rooted it to remove some of the bloatware and OC it to see if it could perform better. My HP Touchpad with Cyanogen performed better than this paper weight.

The reason for the lag when downloading is because the tegra 3 only had single channel memory. This means all the apps being downloaded fill up the channel even though there are 4 cores. Its really a shame cuz the iPad has quad channel memory and most other chips have dual channel memory. Plus having more cores means more memory consumption.
Sent from my SAMSUNG-SGH-I727 using xda premium

I'm having the same problem. I had 21 apps waiting to be updated and the table was completely useless during this period. My a500 performed much better and I sold it to get this device. Looking for an optimized stock rom, but it looks like I will be returning this to amazon. I expected so much more from the tegra 3. Will wait on a better device.
Sent from my ASUS Transformer Pad TF300T using xda premium

What are your download speeds?
I connected my tab today to a 25mbs down/up wifi, and I opened MC3 to download the game content. I noticed that I would freeze the download from time to time, sometimes holding there for about 10 secs. I think the main problem here is the speed at which the tablet can write on disk, I have never had any problems with download freezes or lags before on my lousy 3mbs connection at home.
The files were downloading so fast that the tab didn't have time to correctly write them and had to pause the download. This is just a hypothesis, I didn't get the chance to try again. Anyone that has access to a high speed internet connection and a slow speed connection could try this and verify it. Maybe download a torrent and throttle down your down speed to see if you still get the same lags and freezes as you would on your normal speed.

Here's a picture of a cf bench I did on my tab you can see that the write speed is at 511, it seems slow ppl using the prime have reported 800+ speeds
Also check out this post and this other thread
EDIT:
More pics added of bench test using androbench
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

I use to download youtube videos with Tubemate. When there were multiple downloads, my tab slowed down like anything. I just popped in a 32gb card and chaged the download folder to sd card. Now, with 5 downloads also, no problem with slowing down. The internal memory's RW speed seems to be less i think.

Scrolling stutters a bit

Hi guys,
Not sure it was there when I got my 32Gb Note 10.1 or not. I updated it to the latest software version early on. I don't have that many apps installed on it and only a couple of widgets on the desktop. The scroll stutters at times when I start scrolling: it starts off fine, then stutters for a short time, almost like a single hick up, and then continues just fine. It's doesn't happen 100% of the time but is more consistent as of late. I observed it going from screen to screen and in the main browsers scrolling through the page. I restarted the tab, closed running apps/services, which made no difference.
Has anyone noticed anything similar to that? Does that sound like a normal behavior? Have had a few Android phones before but this is my 1st Android tab so not sure what level of performance I should expect. Thanks!

Have not experienced any stuttering. The only time I have noticed the SGN10.1 stuttering is when drawing shapes in s.note. then it can get a little bogged down.
Sent from my GT-N8013 using Tapatalk 2

Try going to settings, developer, and under window and transition animations. Try setting to.5 or zero.
That should fix it.

I was using HD Widgets and had a 8x1 clock/weather widget on my first home page. I was playing with the stock clock/weather widget and by removing the HD Widget's clock the stuttering improved a lot. I'm still using it for some toggles and that seems fine. If anyone is using HD Widgets you can remove the widgets you're not actively using and that seems to speed things up too.

i have a 3 day old 16gb wifi gnote. my experience with stuttering has been unmistakable in 2 places: general system animations (moving between screens or opening settings for example) and a laggy stock browser.
when i swipe home screens, i get similar stutters as the OP. so i went ahead and cleaned up all the stock (bloatware) widgets... hardly a solution but i hope it isnt a problem when i do install useful widgets soon.. someone suggested reducing animations to 0.5x or 0. well thats really sad for a higher end tablet i think. similar stuttering scrolls in gmail and play store.
with the browser, i usually get stutters when scrolling a fairly heavy page. the most annoying thing is that if there are many images on a page, the browser blanks them out when scrolling and then redraws them at the end of scrolling! so i simply installed chrome instead... and thats working better
i also tried this game called wind up knight just to see some 3d action... there too the stutter was quite obvious.
im not blown away by the quad core awesomeness out-of-the-box i must say. i think my 2 year old HTC HD2 (1ghz single core) is generally faster at running ics. i hope custom roms are able to better harness the hardware...
forgot to mention that i am running the old UEALGB rom

tonyz3 said:
Try going to settings, developer, and under window and transition animations. Try setting to.5 or zero.
That should fix it.
Click to expand...
Click to collapse
So what exactly does this do?

I am on my second g note. Got rid of the 16 GBP for the 32. The only thing I have done on both was got rid of the widgets it came in stalled with and adj the settings and it flies like butter.
Someone else mentioned the power saver mode. Check that it is not on.

tonyz3 said:
I am on my second g note. Got rid of the 16 GBP for the 32. The only thing I have done on both was got rid of the widgets it came in stalled with and adj the settings and it flies like butter.
Someone else mentioned the power saver mode. Check that it is not on.
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Click to collapse
No power savings mode. I suspect some of you just not noticing it. I do have an eye for those kind of things though.

i didnt have my power saving mode on... the problem became extremely irritating with that feature on...
however i did restart my tablet and that did solve almost all my worries! i too now have a "buttery smooth" tablet before restart, my ram usage was around 1.4gb and i suspect around 70+ active apps in memory. after restart, my ram usage was 0.4gb and all the lags and stutters went away! so one possible solution could be for you to go to task manager and clean out active apps from memory. then check if there is any stutter in general usage. hope this helps!
ps: i did clean out all my home screen bloat widgets. so i really cant say how smoothly they will scroll after cleaning out the ram.

SM05 said:
No power savings mode. I suspect some of you just not noticing it. I do have an eye for those kind of things though.
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I think anyone who comes to this site for info knows what lag is and looks like.:cyclops:
Not denying that there are some defective units, as with any thing to buy there will be some.
We are just trying to offer solutions.

tonyz3 said:
I think anyone who comes to this site for info knows what lag is and looks like.:cyclops:
Not denying that there are some defective units, as with any thing to buy there will be some.
We are just trying to offer solutions.
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Click to collapse
Sorry, didn't mean to imply anything. I do appreciate all the help and feedback from all xda members.
I was just basically reflecting on my nature and the fact that I do tend to concentrate on details sometimes. So, my point was that there may or may not be lag there and perhaps I'm just "seeing" things. I have a good eye for these things in general, so assuming lag or more like stutter is there, the next question is whether that's something particular to my tab or others are seeing it too. If later is the case than it could be software and/or hardware issue. I thought the specs this thing packing it should have no problems scrolling silky smooth. Don't wanna jump to any conclusions just yet though...
Tried reducing animation scale but it made little difference. Wondering, just for comparison, has anyone seen Note 10.1 scrolling videos posted out there?
Thanks!

I agree it does stutter slightly. If you are reading an article and are scrolling down as you read, its not smooth. Hopefully they will fix it.

Sparksltd said:
I agree it does stutter slightly. If you are reading an article and are scrolling down as you read, its not smooth. Hopefully they will fix it.
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Thanks for sharing! Anybody else ran into this as well?

Actually, now that you mention it...
When i first received the tablet, i noticed the lag swiping from screen to screen. I shut it off after about 15 minutes, to charge the battery faster when the unit is off. After rebooting, i noticed it seemed to go much faster....
Also, after installing the update (which may or may not be available anymore) my overall smoothness went up about 100%, something i noticed immediately.
Doesn't stutter for me anymore, unless i have power saver mode on and really pushing it. Asphalt 7 (looks somewhat hi-tech 3d graphics, maybe not) runs exceptionally well, so i am not sure i'm getting the lag anymore. Maybe this is what some of the reviewers saw at first, while doing their first 15 minute review?
I can't complain anymore because it seems to be fine on mine, with the exception of this XDA app
Sent from my GT-N8013 using xda app-developers app

SM05 said:
Sorry, didn't mean to imply anything. I do appreciate all the help and feedback from all xda members.
I was just basically reflecting on my nature and the fact that I do tend to concentrate on details sometimes. So, my point was that there may or may not be lag there and perhaps I'm just "seeing" things. I have a good eye for these things in general, so assuming lag or more like stutter is there, the next question is whether that's something particular to my tab or others are seeing it too. If later is the case than it could be software and/or hardware issue. I thought the specs this thing packing it should have no problems scrolling silky smooth. Don't wanna jump to any conclusions just yet though...
Tried reducing animation scale but it made little difference. Wondering, just for comparison, has anyone seen Note 10.1 scrolling videos posted out there?
Thanks!
Click to expand...
Click to collapse
Once the jelly bean update finally comes around I am sure it will get smoother.
Sent from my Galaxy Nexus using Tapatalk 2

Trying to get a sense if this is a widespread issue with almost every GNote or with just a small number of tabs. If first is the case then it can probably/likely be addressed via some software update. But if it's a later case then exchange is in order. I have no way of reliably validating it so I'll probably gonna go for an exchange early next week.
Anyone has some Samsung feedback linky handy, other than FB, by any chance? Thanks.

Not to hijack my one thread... but I have a new problem develop last night: some parts of the screen, left side in particular, in the standard browser weren't responding to touch/clicks. Tried clearing out all apps, restarting the browser, etc. Didn't help much. Seems to be better. Not sure what's going on.

[Q] TF300 glitches? Advice please

My mother in law has a TF300 that has been really glitchy, so much so that it was basically unusable (the 4.2 update seems to have made it better, but still not perfect).
Her biggest issue has been sporadic touchscreen non-responsiveness. She thinks that this might be worse when connected to the internet (some app working in the background/updating?). Today she also had it where she couldn't use the screen while connected to the keyboard, but when she disconnected the keyboard it started working again, but that may have been a fluke.
In addition, there are times when it will act as if you've pressed an on screen button, even though your hand was nowhere near said button (almost like a ghosting effect on a keyboard, when the computer is running slow)
I've got the tablet with me for a few hours and I'd like to help her get it to the point where it's working normal again. Any thoughts or advice would be appreciated.

Almost as soon as I mentioned the on screen buttons, it started acting up.
Sent from my YP-G70 using xda app-developers app

Did it just start or has it been doing it since day 1? Go to settings, then Backup & Reset under Language & Input and do a Factory data reset.
That's the fist step in finding the problem. Bad side she will loose all saved data so save it to a pc.

4.2.1 update rolling out
hmm is that a galaxy player 5.0

I can't remember how long it's been giving her issues, but it has been a while. Multiple factory resets haven't fixed it. In the time I've been tinkering with it I've disabled some of the bloatware and turned off Auto Updates from the Play Store, so we'll see if those help in any way.
I've also noticed that the notification bar keeps getting stuck (either up or down). It looks like rotating it helps fix that, but still that's less than ideal...
Ah, the joys of being tech support :silly:
I've got it hooked up to my laptop in an attempt to use LogCat to help debug, but I'm not sure if I'm seeing anything consistent enough to label it as the cause of her troubles. Still, a resource available if anyone knows what I should be looking for there.
R3Z4545 said:
hmm is that a galaxy player 5.0
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Yes, yes it is

If it's under warranty then send it back. Hopefully she hasn't had it over a year.
If it were mine it would've already been in the mail. Since its not unlocked and factory reset aren't working there's not much else that can be done without voiding the warranty.
Sent from my LG-LG855 using Xparent SkyBlue Tapatalk 2

is there a screen protector on it?

My TF300 always the same thing whenever there was background IO, even with Android 4.1.
Turning off the useless syncing and auto Play Store updates do help.
Also check to see if the storage has been filled. IO performance is also decreased by having a relatively filled flash.

So having disabled the Auto Updates from Google Play seems to have made a world of difference. I'm surprised background IO took so much out of the tablet, since it's running on a quad core, but oh well. Thanks for the suggestions everyone!