Database Info

Is your TF700 a keeper?

I've seen a few hit or miss issues that have been coming to light since the release of the TF700 infinity. On some devices, it seems to work and on others, not as well or not at all. From this, it seemed quite necessary to have a thread to identify the issues that others may encounter and for what they should check to know if they have a "good device" or whether it should be returned. Please let me know if their are any items that should be related to this list. If you wish to discuss your tablet's attributes (both good and bad) further, Pretoriano80 has made such a thread: [Infinity issues/defects/good features] Share your issues, defects or best features
Make sure you charge your tablet before using! Explanation in point 3.
Also, do not update past 9.4.5.26 during these tests if you want to use NVFlash!
1- Does your device have good build quality?
Some people have found that there are scratches on the device, frame's bent, the display is poorly set, the ports may be improperly mounted or other such things. It is recommended that if you encounter any of these that you return the device to get another one since you paid a lot of money for a "good" device. The tablet might click at corners, some of the backlight might bleed through around the edges of the display, or maybe show a slight but often not serious protrusion of the screen from the device. It's up to you to judge whether the extremity of this occurrence on your device are serious enough to warrant a return depending on your definition of "quality".
A possible test for "light bleed" is to take a picture from the camera in either a dark room or the camera lens covered (objective is to take a "black" photo). Open the image in the gallery app and turn up the brightness on the device. In this fashion you should be able to notice any "severe" cases of light bleed like this. If the light bleed is little and only noticeable during startup, then it's probably nothing to worry about.
2- Does your device have haptic feedback? (Does it vibrate properly?)
When you turn on and off your device, it should vibrate. This vibration will be subtle like the feeling of a working electrical appliance and not like a console joystick. If it doesn't, then it probably is defective. There are various methods to getting some type of jiggle out of the tablet if you want a more extensive test. One example is to add such feedback to your on-screen keyboard via Settings -> Language & Input. I'll just go over the basic "Android Keyboard". Select the sliders button next to the keyboard, look for "vibrate on keypress", put a little check next to that, then go into "advanced settings". By default, these vibrations are set to 1ms which is a duration too short to provide any feedback. Adjust the "Keypress vibration duration settings" to something like 100ms in order to ensure that the buzz happens. Finally, verify that your default keyboard is set to the "Android Keyboard" and then open up something like SuperNote where you can type. You should have some buzzing upon every keypress. When done with this test, just go back into the keyboard settings and disable the "vibrate on keypress".
3- Is your battery life ~9 hours in power-saving mode or ~6 hours in balanced mode?
Some people have noticed that they either never reach this amount or never come close to it. This is kind of an expected behavior since on the first page of the instructions manual (you did read the manual, right?) it mentions this:
"Fully charge the battery up to eight hours for the first-time use. The battery reaches its maximum capacity after one full charging and discharging cycle." Therefore, one is supposed to charge the battery for up to an 8 hour period prior to use and then discharge the battery (until ~10% or so). You may encounter a variant of this concerning "a few cycles" but still, right after tearing the plastic off the box like a rapid child at Christmas, ensure that you just plug it in and forget about it for 8 hours (or until the charging light turns off). Otherwise, it can have a lasting negative impact on battery life.
More information about Li-ion can be found here.
4- Does the GPS work?
The TF700 shares a few things with the TF201 Prime (which had notoriously bad wireless, including Wifi communication, Bluetooth, and GPS). Some owners of the Prime didn't remember to check GPS even when everything else worked and later needed to get a Dongle. Ergo, why I put it here high on the list. I believe many of the issues dealing with hardware and software have been addressed by ASUS so if your GPS doesn't work, try updating (not past 9.4.5.26!) the device or send it back since it might be hardware related. Make sure that when testing, you have the "find location via wifi" option turned off if using Maps. Otherwise, test with a tool from Google Play Store like GPS Status or GPS Test. Note: testing may involve going outside and dancing with the device as the first connection is often the most difficult to get.
When GPS is working, you should see a little circle with a blinking dot inside in the lower right-hand corner. Sometimes, the dot might not blink and can seem to influence how well GPS programs work. Its a strange thing but with a simple solution (from myself encountering it on both the TF300 and the TF700): just open the notifications bar and close it again. The dot should be blinking. If not, try actually turning off and then turning back on the GPS via the notifications bar.
5- Does mini-HDMI work?
Though not necessarily a tendency of faults in the infinity, it is important to check all the offered functionality of the device prior to making it a permanent fixture in your life. Remember that if you don't have a friend with a mini-HDMI cable, Walmart (and many other stores) will accept returns provided they are within a particular time period. Feel free to use this return policy to test your device.
6- Can you watch video/youtube/netflix/etc while using a bluetooth headset?
Some people have noticed that there is a huge decrease in speed when watching a video while using a bluetooth headset for audio. The cause of this is unknown and the only explanation we know of is "because wifi and bluetooth share the same antenna". This seems plausible except that many other devices also use the same antenna for both functionalities yet do not display this behavior. Due to the underlying fact we do not know whether it is software or hardware related, it is advisable to return the product.
7- Does the headphone jack work?
Just for thoroughness and ease-of-testing, plug in a set of ear buds and make sure you hear sound. Some have complained that the quality is mediocre due to a humming noise but that the noise is negligible. If the noise is too pronounced, there still is the mounted speaker and if point 6's test was successful, bluetooth is still an option.
8- Does your device feel quick to respond? If not, are you on firmware version .26?
It has been widely noted that version .26 of the firmware made the tablet very snappy. This also helped the device to recognize more microSD cards but also caused problems with NTFS-formatted drives. If you aren't getting the response you want, try upgrading to .26 (not beyond that). Additionally, if your microSD card is NTFS, you may want to reformat it (backup whatever you want to keep first) to FAT32 or exFAT until the issues with NTFS are ironed out. This point also concerns point 9 further down.
9- Can you receive OTA updates? (This should be fixed since Aug 7)
Provided that you are on version .21 or .22, you should be able to receive updates from ASUS for your device via the "About Tablet" option in settings. If you cannot, this might be indicative of another issue which has yet to be identified. You can apply updates without OTA via these methods:
(easiest way)[HOW TO]Tired to wait the .26 with WW TF700 device?
(another way)*** Firmware News & Alternative Install Methods*** Ver. 9.4.5.26 27/07
(requires root)[HOWTO] Manually updating firmware using "dlpkgfile" download via Asus FOTA server
(requires unlocked bootloader)[HowTo] Restore Stock Recovery and Install .26 OTA Manually with Unlocked Bootloader
(requires unlocked bootloader and TWRP custom recovery)[CWM] Repackaged OTA update 9.4.5.26 US/WW versions
Make sure you do not update past 9.4.5.26 if you want to use NVFlash!
10- (Only if this is important to you and then only if you are willing to forego any ASUS warranty) Can you unlock the bootloader? (This should be fixed since Aug 7)
Bonus Warning: ASUS has noted that using their bootloader unlocker will void your warranty and all OTA updates for your device will cease. However, without this unlocking, you will not be able to run custom ROMs nor will you be able to use NVFlash to make your device brick-proof.
[Device is unlocked][Video Added] Bootloader Unlock Tool Released [25.7.2012]
If you are still within your store's "grace period", you may want to try this out to verify if your device will ever be able to run non-ASUS android systems. There's no way of knowing at this moment if the bootloader unlocker will work on your device without actually trying to unlock it. If it does not work, it might be due to their service being unavailable, your serial number might not yet be in their database of devices for the unlock to succeed, your device serial number internally might not match your external serial number (on the sticker), or the problem might be something else entirely. Many of those whose bootloader would not unlock did not receive OTAs either so this shares the "issue which has yet to be identified" from point 9.
If you can give your tab a :good: to all of these points, then you have a good device! Congratulations! :highfive:
Maybe check out these threads next:
[INDEX]-[Updated -25 July 2012]-ASUS INFINITY TF700 - INDEX THREAD-DEVELOPMENT-PART#1
[RESOURCES] How to Root, Unlock, ROMs, Recovery, Tips & more [VIDEO TUTORIALS]

1.Yes
2.Yes
3.Yes
4.didn't try that yet
5.yes
6.yes
7.I don't care
Sent from my GNexus

Yep, mines a keeper.
Build quality is acceptable .. (I own an ipad also) ...I'm going to say 80% the build quality of the ipad. It does OTA and manual updates just fine. Headphone jack works. Has slight click if you press the screen by the speaker ...but only noticable because I read here that it clicks if you press by the speaker . Speed, temps, light bleed, battery life ....all as expected ...not perfect but perfectly acceptable. I am enjoying the tablet, and have no major complaints. I can only assume it will get better with JB when it comes out.
The ipad is more polished, faster, easier to use ....but not by a huge margin. And I make allowance for the immaturity of android tablets and the OS compared to ipad and iOS. I think the trade off is worth it for the additional control... and eventual rooting of the device.
Price ....hmmmm... perhaps a bit high compared to the ipad.... about $75 less would have been nice ....but it's basically a toy for me so I can't complain too much. And part of the whole thing is I wanted a tablet....and I wanted to support the Android market so it would stand a better chance at competing with the ipad... because honestly I think Andriod is the future of tablets ...not iOS.
I'd say the single disappointment is ....I bought the tablet to watch motorcycle racing videos from MotoGP.com, which I pay about $120 US a year to be a member ..... guess what...the tablet will not play the archived videos from this site ....it will stream live video fine, it will play all other "current" content fine...but will not play the archived videos ...... my iPad plays them just fine. I'm in contact with MotoGP.com trying to solve the problem ...but it's not a new problem ....its across the Asus tablet line.
Still.... I enjoy the TF700T, and think it's a good product ....although perhaps should be offered at a bit more of a discount compared to the iPad ....for now.
I have no regrets.
JohnnyB

ray3andrei said:
1.Yes
2.Yes
3.Yes
4.didn't try that yet
5.yes
6.yes
7.I don't care
Sent from my GNexus
Click to expand...
Click to collapse
Just want to mention these numbers are apt to change due to new things becoming evident as community use increases.
dataway said:
I'd say the single disappointment is ....I bought the tablet to watch motorcycle racing videos from MotoGP.com, which I pay about $120 US a year to be a member ..... guess what...the tablet will not play the archived videos from this site ....it will stream live video fine, it will play all other "current" content fine...but will not play the archived videos ...... my iPad plays them just fine. I'm in contact with MotoGP.com trying to solve the problem ...but it's not a new problem ....its across the Asus tablet line.
Click to expand...
Click to collapse
This thread is really just supposed to be a developing checklist for people to verify their tablets since it seems that not all problems are experienced by all users and some problems are more extreme than others. That being noted, how did you try to access said videos? Is there a specific program or application you are required to use? Did you try other such programs from the Play store? Since you are paying for your access, I doubt it would be something that a non-member would be able to assist much.

Yes it is a keeper
Plays HD content flawlessly
The GPS is sooper dup on the road
The WIFI sensitivity is exceptional
Can be viewed outside easily
I really like the hotspot tethering performance also
Pretty much a sweet package
I use it a lot around the house to help me with DIY project info...

1- Does your device have good build quality?
10/10, clicks a a little but IDGTF.
2- Does the GPS work?
Yes.jfif
3- Does mini-HDMI work?
Never tested, never will.
4- Can you watch video/youtube/netflix/etc while using a bluetooth headset?
>2012
>bluetooth headphones
ISHYGDDT
5- Does the headphone jack work?
Yes, makes beeping rarely when I start videos.
6- Does your device feel quick to respond? If not, are you on firmware version .26?
Yes, like butter. I still want jelly Bean though.
7- Is your battery life ~9 hours in power-saving mode or ~6 hours in balanced mode?
6 hours in balanced, yes. Never go to power saving because lag.
8- Can you receive OTA updates?
No, bootloader unlocked.
9- (Only if this is important to you and then only if you are willing to forego any ASUS warranty) Can you unlock the bootloader?
Already did

The only issue I've really had with my device after upgrading to .26 is occasional lock-ups. One lock-up concerned me enough to feel a need to return the device. The screen filled with vertical (if holding landscape) white bars. Has anyone else experienced such issues?

I haven't tested the HDMI yet. And other then the inability to OTA or unlock everything is working perfectly on the latest build
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

funtapaz said:
The only issue I've really had with my device after upgrading to .26 is occasional lock-ups. One lock-up concerned me enough to feel a need to return the device. The screen filled with vertical (if holding landscape) white bars. Has anyone else experienced such issues?
Click to expand...
Click to collapse
My friend found one at Best Buy here in NJ. I told him to return it (not exchange) because of the amount of light bleed alone. He was not able to update it, and it just kept crashing on him which made it almost impossible to use. He's going to try hard reset it again to see if any of that helps.

1- Does your device have good build quality?
Mine is perfect.
2- Does the GPS work?
GPS so far works great without using the AGPS to assist.
3- Does mini-HDMI work?
Have a cable from my Prime, both worked flawlessly as does my Bionic.
4- Can you watch video/youtube/netflix/etc while using a bluetooth headset?
Funny thing it does drop from about 20 Mbps to about 3Mbps down, but that won't change no matter how far from the router. The upload is 4Mbps on both no matter how far from the router. It's not the dual antenna that's the problem, it's that they both use one controller chip for the two.
5- Does the headphone jack work?
No problems on mine.
6- Does your device feel quick to respond? If not, are you on firmware version .26?
Was definitely laggy on .21, on .26 MUCH better especially in performance mode. I'm excited for JB.
7- Is your battery life ~9 hours in power-saving mode or ~6 hours in balanced mode?
I charged about 4 hrs till green/fully charged. Funny thing is you can't overcharge these new batteries now and days. They are set to auto stop charging once full (that's the benefit of them now) So I have never "overcharged" because it's not possible. That being said I did a full charge, and am working on the first full depletion to recharge. I'm at 62% and that's 3 days later lol. I have been using it light/moderate the past few days. At least 3.5 hrs of Netflix streaming, setting it up, and not turning it off overnight. We'll see but so far so good and Ifinitely (like that ) better than my Prime.
8- Can you receive OTA updates?
Not OTA, manual worked just fine

Good list, thanks. Mine has passed all of these so far but the headphone test. I forgot that one. I guess I'll give it a shot tonight.

" "Fully charge the battery up to eight hours for the first-time use. The battery reaches its maximum capacity after one full charging and discharging cycle.""
It says" upto 8 hours" It doesn't mean you NEED the full 8 hours. Once you go green and are 100% fully charged, the charger shuts down on its own so not to overheat the battery. The "upto 8 hours" is for folks charging their device via USB on their PC - - which can take up to 8 hours to getting that full charge.

I just got mine yesterday, and while I haven't had time to test either HDMI or full battery cycle (though it's doing pretty well so far) all else is wonderful. Great screen, OTA update to build 26, great wifi and gps, headphones work fine. Sound out of headphones and BT headset is actually great. I do have a millisecond lag with BT audio and watching streaming video, but I could actually live with it, it's not that bad.
This one is definitely a keeper.

I have a quick question while I'm checking my tablet, which arrived yesterday... my screen is uniform across the edge, no creaking or inconsistencies, but the entire surface is raised, or at least isn't flush like my previous Prime. Is that normal? Anyone have a completely flushed screen on their 700? Thanks.
Sent from my Incredible 2 using xda app-developers app

androidxen said:
I have a quick question while I'm checking my tablet, which arrived yesterday... my screen is uniform across the edge, no creaking or inconsistencies, but the entire surface is raised, or at least isn't flush like my previous Prime. Is that normal? Anyone have a completely flushed screen on their 700? Thanks.
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
My Gorilla glass has about a quarter inch beveled edge going all the way around

xRevilatioNx said:
My Gorilla glass has about a quarter inch beveled edge going all the way around
Click to expand...
Click to collapse
So I guess the screen is higher due to the hardware improvements from the Prime. Good to know, just wanted to be cautious.
Sent from my Incredible 2 using xda app-developers app

xRevilatioNx said:
My Gorilla glass has about a quarter inch beveled edge going all the way around
Click to expand...
Click to collapse
Same here - more like 1/16th inch, maybe?

Mine looks perfect, but if I press a bit harder on the screen (you won't do this with normal usage) I get a hissing noice which sound like air is escaping from between the screen. At that moment I can see deformations on the screen. I have read other people do have the same issue, but wondering if this is normal (so all TF700 have it?) or if I should exchange. Any advice?
I have one really big scratch on the dockingstation. Going back to the store tomorrow to get another one.

Added xRevilatioNx's and neo1738's clarification regarding initial battery charge and the green charging light turning off.
Yeah, I agree with you that the new batteries can't be overcharged in the literal sense. It was merely to emphasize the fact that a "full charge" is necessary to receive optimum life out of the device's battery. We don't really know what type of charge existed on the device prior to our receipt, so it's best (or in a worse case scenario) just to charge it for the 8 hours regardless of the status of the light. Does it make a difference if it's 8 hours or until the green light turns off? Probably not. But for the Android neophytes just getting their hands on a tablet for the 1st or 2nd time, I think that my explanation is still applicable and satisfactory to provide a perspective easy to understand and beneficial to the consumer. Thanks for the detailed clarification though.

Received my champagne gold today and doesn't seem to be any issues at all. No light bleed, WiFi and bluetooth are perfect, and no I/O issues (updated as soon as I turned on the device). Seeing as the champagne golds seem to have come latter in the production cycle, it seems they are improving their processes slowly but surely.

I have a perfect Infinity TF700--I love it!

It was suggested that those with great Infinity TF700s who are happy with them post about how great their tablet is. I've been saying that mine (32GB Amethyst Grey with the TF700 AG Keyboard Dock) is a fantastic device and I wouldn't trade it for anything currently on the market.
My tab is flawless, hardware-wise: no loose screen, lifted edges, light bleed, dead pixels, scratches, etc. It is rooted, unlocked and has TWRP custom recovery and ZEUS v4 ICS stock-based custom rom, which makes it so fluid and deliciously fast. I'm using Browser2Ram, which seems to have improved browsing (which wasn't bad anyway). I really am not experiencing I/O issues (RL Benchmark shows 19 overall, but random writes is still slow) and antutu scores consistently over 14,000. Navigating the Netflix app sucks, but playback is a delight. The Infinity screen is so nice, it's hard to watch a video on anything else. I do have some issues with apps that are not yet optimised for the screen resolution, but that will come in time. The keyboard dock is just an integral part of my TF700. I can't do without it. I go all day with lots of screen-on time, browsing (much time on xda!) and I've never yet gone to bed without some charge remaining. Standby battery life is astonishing.
I installed Google Now and I keep forgetting that the Infinity is still on ICS. It is performing like a champ and is as good as my three other Jellybean devices. Oh, and I usually operate in powersave or balanced mode! The custom rom and various system tweaks are responsible for this improved performance. In my experience, custom roms/kernels will always trump stock. I understand why people are hesitant to unlock and lose their ASUS warranty, but I bought a 2 year Square Trade warranty with coverage for accidental damage, so I feel pretty good about my unlocked state. It's well worth it.
Well that's my happy story. My advice is: don't put up with bad hardware. Exchange it if there are any major issues or minor issues that will bug you. keep exchanging til you are satisfied. Software-wise, there are many improvements coming your way. Be a bit patient for JB and later updates, or be adventurous and root/unlock and flash the great rom we have now...there will be more to come.

Me too lol.
le rustle face

initially, i started having trouble with slowness and force closes. but after a hard reset, everything seems fine now. I recently had an issue with Maps, but the problem has gone away.

I have some minor light bleeds that I can live with, maybe 1-2 game crash in about a month of ownership, tablet is still not accepting my class 10 microsd 64gb (luckily the dock is fine with it), havent tried the blue tooth and streaming yet. I overall satisfied with it and waiting to see if JB can make it even better.

Me too. I love mine. :lol: No issues what so ever.

I agree 100%
It`s built with perfection, no problem with the screen, dock etc. I have no lag or slugginess. It plays anything i throw at it. I run it just as it was out of the box. I have no problem with battery. Keep it with me all day, wifi allways active, surfing, writing, reading a lot. Heavy email user. Allways runs in "balanced" mode. Medium screen brightness. Only time i really notice any battery drain is when i stream and play my 1080p shows from my windows home server, i watch 4-5 hours at night and then i recharge, very normal for a tab. Browser sucks but thats a software issue.
When i read some of the negative comments and post over the last few days i first thought i was in the wrong forum, this cant be my TF700T they are talking about? But i really feel for thoose of you who have got problems with loose screens etc. Take that unit back to the store asap, thats not how the TF700T should be. And most of them are not.
I owned several tabs and tablet PC`s. I have very high standards and I dont stand for poor build quality, laggy software. Believe me when I say the TF700T is right now one of the absolute best Android tablets on the market. (In 2 months who know..)
I own the european (WW) version with 64mb and the only thing that explains the difference in build quality is there from different build batches in the assembly line.
For anyone that thinking about picking one up I say go for it!
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

+1

+1 Here. I am having TF700 for the past one month ( Exchanged my TF201 in BestBuy) . I don't have any problems with it. Very very negligible light bleed ( i can live with it) , No lag at all. No problems with the battery . GPS works like a dream , Wifi is considerably strong and stable ( compared with TF201 ) .
Another happy user here.

Mine is also flawless. The screen's amazing, great for reading and HD video.

This is turning out to be just like the Primes "Positive Thread." With all the negitive post a few have been posting and reposting, it's nice to have a solid thread where people can express there joy satisfaction regarding owning the Infinity. I am also in the positive happy catagory very little to non exsistant LB! Everything is solid even streaming/using my BT headset for audio is great!
JB is starting to pop up as well Can't wait for some JB love!

No bugs here that weren't my non understanding of the OS or features of the tablet.
A few threads about problem devices had me pushing on the glass and thinking my wifi and GPS were under-performing.
Haven't seen any of that after 38 days of tinkering.
Hell I even left Mr Infinity all alone for two whole days!
When I flipped open the cover and pressed the button he woke up and said "swipe me!!!"
Very exciting l tell you.
Color me happy...

i want to love mine but i dont know if i just keep getting unlucky. google play force closes on me a lot ;[ . movies are fine and beautiful make sure u partition ur sd cards right. games run fine that you actually buy. other then that this tablet is sexy as f

Im also very happy with mine its perfect, no light bleeds no loose screen nothing. its also very stable.

I exchanged my Best Buy Prime last weekend for an Infinity and I have none of the issues others are talking about. This is what the Prime should have been all along. No bleed, wifi and GPS both good. Very pleased.

It's good to see a thread like this. It gets pretty discouraging reading those negative threads of problems.
I have had my Infinity since July and am loving it!
No issues with screen, USB SD card or any of the reported problems I have seen.
This 64 Gb tablet has a dock and I have stuffed the SD slots with 32Gb's each.
It just WORKS!
The only thing that hasn't been tried is the HDMI. I have no need for it yet but the way things are going, it should be good to go.
I am so glad I didn't go with an iPad!

Mine became perfect when I read in these forums to turn on the performance mode. Ever since purchasing this tablet i had it in balanced mode and didn't even consider moving it to performance mode. Once I did that the tablet became smoother, faster and were no longer having issues with the tablet. It is like having a new tablet.
I appreciate the info i have gotten in this forum. It has kept me from making a mistake in returning this tablet. I am totally satisfied with the TF700.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

My TF700T with its two TF201 dock keyboards works great. I have had zero issues from the start. I use my tablet with the dock most of the time as a unit. So much so that I purchased an additional TF201 dock keyboard. I keep the second dock attached to my AC power charger awaiting the need to swap out the dock thats currents attached to my tablet. After a heavy day of usage my tablet has some where around 40% remaining with the dock almost drained. At that time I just exchange docks and I am good to go. Both of my dock keyboards are a TF201 Prime version but both were updated from revision 206 to 207 as soon as they had the tablet inserted into them with a wifi network connected. I had a TF101 and a TF201 but this unit is fantastic from my standpoint. I can only imagine how it will perform once Jelly Bean is loaded onto it.

Only problem I have with my infinity is the browsing, but I expect that will be fixed directly. Other than that my device is good to go.

Loving mine as well, netflix works great and the only problem I've noticed is that sometimes I fail to press the h key. Great otherwise, tablet talk works great for it as well. Got a neoprene (roocase) case for it which works great
MovingZen said:
Only problem I have with my infinity is the browsing, but I expect that will be fixed directly. Other than that my device is good to go.
Click to expand...
Click to collapse
Chrome as been wonderful for me, and it renders everything great - havent even noticed im in android tbh
Sent from my ASUS Transformer Pad TF700T

Have infinity for about a month.
No problems so far.

[Q] TF300 glitches? Advice please

My mother in law has a TF300 that has been really glitchy, so much so that it was basically unusable (the 4.2 update seems to have made it better, but still not perfect).
Her biggest issue has been sporadic touchscreen non-responsiveness. She thinks that this might be worse when connected to the internet (some app working in the background/updating?). Today she also had it where she couldn't use the screen while connected to the keyboard, but when she disconnected the keyboard it started working again, but that may have been a fluke.
In addition, there are times when it will act as if you've pressed an on screen button, even though your hand was nowhere near said button (almost like a ghosting effect on a keyboard, when the computer is running slow)
I've got the tablet with me for a few hours and I'd like to help her get it to the point where it's working normal again. Any thoughts or advice would be appreciated.

Almost as soon as I mentioned the on screen buttons, it started acting up.
Sent from my YP-G70 using xda app-developers app

Did it just start or has it been doing it since day 1? Go to settings, then Backup & Reset under Language & Input and do a Factory data reset.
That's the fist step in finding the problem. Bad side she will loose all saved data so save it to a pc.

4.2.1 update rolling out
hmm is that a galaxy player 5.0

I can't remember how long it's been giving her issues, but it has been a while. Multiple factory resets haven't fixed it. In the time I've been tinkering with it I've disabled some of the bloatware and turned off Auto Updates from the Play Store, so we'll see if those help in any way.
I've also noticed that the notification bar keeps getting stuck (either up or down). It looks like rotating it helps fix that, but still that's less than ideal...
Ah, the joys of being tech support :silly:
I've got it hooked up to my laptop in an attempt to use LogCat to help debug, but I'm not sure if I'm seeing anything consistent enough to label it as the cause of her troubles. Still, a resource available if anyone knows what I should be looking for there.
R3Z4545 said:
hmm is that a galaxy player 5.0
Click to expand...
Click to collapse
Yes, yes it is

If it's under warranty then send it back. Hopefully she hasn't had it over a year.
If it were mine it would've already been in the mail. Since its not unlocked and factory reset aren't working there's not much else that can be done without voiding the warranty.
Sent from my LG-LG855 using Xparent SkyBlue Tapatalk 2

is there a screen protector on it?

My TF300 always the same thing whenever there was background IO, even with Android 4.1.
Turning off the useless syncing and auto Play Store updates do help.
Also check to see if the storage has been filled. IO performance is also decreased by having a relatively filled flash.

So having disabled the Auto Updates from Google Play seems to have made a world of difference. I'm surprised background IO took so much out of the tablet, since it's running on a quad core, but oh well. Thanks for the suggestions everyone!

Switched from iPhone but my S6 is SO slow it's driving me crazy

Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!

Don't know what to tell you but to try a factory reset. I've had my phone for two months now and it's been blazing fast the whole time.
Sent from my SAMSUNG-SM-G920A using Tapatalk

ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
My S6 is damn fast, real you should try factory reset.
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Buy this app and disable all unused or unwanted things to free up memory. It should help you a lot.

Does it back up all my info when I do that or is it like starting over? Not a huge deal I guess but yeah maybe I'll try it. Like for example sometimes I'll press home to turn on the screen, but I'll I guess accidentally press it twice so it goes to the camera. That's fine, but then I'll press home again, or back, and like nothing happens it just stays on the camera, not frozen like the image is updating live, then a second or two later it will go back to the home screen. Or I'll swipe to unlock on the lock screen, it does the bubble effect and nothing happens. I wait a sec swipe again, does the bubble as well, except it unlocks before I fully finish swiping, as in it was in the process of unlocking and I was just doing it twice.

One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.

ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
Well, that might be a key to solving your problem. Before Reset try first just to uninstall that "garbage" of app. It may solve your problem right away. I had some friends that also have that app installed and also problem with slow phone. Just uninstall of Clean Master solve that.
Let us know what happened.

Well that's the trade off between android and iPhone at the moment probably. iPhone may require less tweaking and trail and testing and how a phone can work.

ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Clean Master is real good to clean junk files or temp files but for the memory part, plz buy the Package Disabler Pro as this is the only one real works now on S6.
I believe Samsung got PC software to backup your data on Windows.
If you do factory reset and no use then it's safe to guess your phone got hardware problem and you should ask for a replacement.

Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.

Depending how long you've had it can you take it into the shop you got it from, show them the problems and get a replacement?
Mine is pretty much super quick, although I do use Nova Launcher Prime as my launcher, and Tesla Unread to show unread notifications for apps, and it is much quicker than the Samsung Launcher and a lot more customisable.
Also I have noticed some themes can slow the phone down immensely so unless you really want to customise the phone leave it on the default theme. (Nova Launcher Icons and different wallpapers don't slow anything down).
Also the Smart Manager on the phone, helps to keep the recent apps menu working nice and quick as it can slow down to the point that pressing it takes .5 of a second for the recent apps to show up.
Lastly, the S6 is notorious for faulty home buttons, so weird home button behaviour could be a slightly faulty button.

sol_671 said:
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Click to expand...
Click to collapse
I second that. You can use the following ways to confirm by downloading Antutu Officer from Google Play.
http://www.phonearena.com/news/How-to-tell-if-your-Android-device-is-a-fake-or-a-clone_id68473
http://visihow.com/Identify_a_Genuine/Original_Versus_a_Fake/Cloned_Samsung_Galaxy_Phone

Thanks everyone, it should be authentic I bought it from Rogers directly, not a dealer store but actual corporate one and we bought 2 at the same time. I did a factory reset last night and it's WAY faster now. I didn't put Clean Master on it yet just been using it as is but been great so far. I didn't put all my apps back on, just the ones I use, where as last time I'd just put on everything even if I seldom use it, so will try to add them slowly. CM was always saying before that Amazon was giving my phone a fever, restarting 50 times in the past 15 minutes type thing, even though I use that app constantly. Thanks!

ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
There is something wrong with your software. I have been using my phone for about a month. No issues here.

Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk

openmatrix said:
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
Click to expand...
Click to collapse
+info? :good:

How is the phone so far?

Living with the Little Gem

SO lets start out with something I originally wrote on FB back on the 3rd June
--
Ok so it's time to jot down some feedback on my first weekend with the Gemini but first lets run through what I've got here altogether.
First up there's my works laptop.
Then there's my own laptop which is permanently connected to the living room TV via HDMI.
I have an iPad that gets used as a general web browsing device around the house.
My phone is a dual SIM Motorola G4+ used for both by personal & work SIMs (supplied by work)
So where have I found the Gemini fitting in?
Well mostly I've been using it as a replacement for the iPad, particularly liking using split screens in the horizontal layout.
I've also installed all the MS apps so I can connect to my works mails etc (we're on Office 365) and that all seems to be working nicely as well.
What I haven't really been using it for is phone calls and TBH I'm not sure I will. I have my personal SIM in here (which is my least used one) primarily so I can use it online whilst away from WiFi. Not particularly interested in pairing with a smart watch as I can't stand wearing a watch full stop (yes I know I'm odd).
Overall I'm very impressed with the speed and responsiveness of the Gemini and haven't even particularly noticed any of the reported problems with the space bar (that could be because I'm very much a 2 finger typist lol). Yes there are one or two characters you have to think about which key combo to press but the keyboard is very well marked and I find it very intuitive to use.
Battery life seems reasonable given the amount of time the screen is on and a full charge has been seeing me right through the day up until bedtime. Be interesting to see how it is on the odd day I have to go into the office (I predominantly work from home)
Tried the adaptive brightness but it annoyed me as it was very visibly hunting and simply adjust manually to suit(now I've learnt to be patient with the FN combo).
Running an RDP session to a remote computer is so much easier with the aid of a BT mouse and I like that I can if I choose output to the telly.
Would I recommend the Gemini? You bet your sweet bippy I would, just not as a phone replacement
--
So has anything really chnaged since then?
No not really and I would still recommend the Little Gem even though there have been a few SNAFUs/Gotchas.
The biggest of these was probably the first OTA update causing a bootloop but that was easily rectified by reflashing using the files/info supplied at Planet Computers.
Annoyingly although the external Silver Button worked pretty consistently originally since the latest OTA upgrade I've had nothing but problems with it using the default Google Assistant. I've since switched it to link to Saiy and that seems far more reliable.
I've been suffering a few random reboots but I'm 99% certain thats down to InTune (Im using this for work as a BYOD and there are policies enforced on the MS apps) throwing a hissy fit on trying to enforce enryption which you can't do on the Gemini.
One slightly annoying thing is I noticed the cover was not fitting quite as snugly as I liked after inserting the sim &(200gb) SD card, that's been easily resolved with a couple of tiny dobs of white tack (blue is also available)
The only other minor irritation is that it doesn't appear any of the carriers in the UK are set up to provide service via eSim yet other than to Apple Smartwatch (& possibly Samsung Gear)