I have a Wifi Only Xoom and for the most part, it works great. Especially with the new ICS update. However, when i come into work, i am unable to get more than 400 kb/s on download speeds. If i turn my data off and my wifi on using my Droid Bionic, i can meet or beat 15 mb/s down so i know its not the work network. This started happening before the OTA ICS update but even with the update, it still happens. Since the update, i have done a factory reset of my device but still cannot get anything for download speeds. Iv talked with our network team at work and they said that they dont throttle anything on the particular wifi network im connected to so that isnt it either..
almost 100 views and no responses, anyone? Bueller? Bueller?
Sorry for the non-answer, but if you're going to complain about people viewing and not replying, then maybe should have used a better title for your topic other than "Xoom Network Issue."
12059350 said:
I have a Wifi Only Xoom and for the most part, it works great. Especially with the new ICS update. However, when i come into work, i am unable to get more than 400 kb/s on download speeds. If i turn my data off and my wifi on using my Droid Bionic, i can meet or beat 15 mb/s down so i know its not the work network. This started happening before the OTA ICS update but even with the update, it still happens. Since the update, i have done a factory reset of my device but still cannot get anything for download speeds. Iv talked with our network team at work and they said that they dont throttle anything on the particular wifi network im connected to so that isnt it either..
Click to expand...
Click to collapse
what do you get at home or somewhere else?
you try forgetting the network?
turn off bluetooth and try once
You're on a shared network at work, there are multiple factors that would limit your speed.
Number of users on that access point / WLAN
Bandwidth limitations for WLAN users
Proximity to AP
Other WLANs broadcasting on the same frequency
And more...
My first suggestion would be to sniff the air with Wifi Analyzer by Farproc and see if you're connected to the best AP on the work network.
Still no luck..
After reading some replies, here are my troubleshooting notes in response to your ideas (sorry for the novel):
I have completely reset it to factory defaults so iv actually done more than forgetting the network. Bluetooth has been off since it was wiped.
We have so many APs around the building that i could throw a rock and hit one no matter where im standing in the building and signal has never been an issue. I did get Wifi Analyzer but none that it picked up were that bad in signal. On the same note, i walked around the building doing random tests in several locations, none yielded any better speeds. One more reason that i dont believe this is the issue is that when i do theses tests, download speeds stink, but upload does very well. So that tells me that signal strength is a non-issue and as stated earlier, there are no limitations on this WLAN.
I can test other devices side by side at the same time and they test great while my xoom falls on its face. so I am absolutely positive that the problem doesn't lie with the work network. every other tablet, smartphone, laptop user can get excellent speeds (in the same location as my xoom), except my Xoom.
At this point i am at a loss.. any additional help is greatly appreciated!
YES! I'm not crazy. I bet you have cisco access points.
I posted about this on another thread. It appears that ICS and that particular access point has a major bug. I have one at home. I posted on motorola here
https://forums.motorola.com/posts/f3146e9b0a?start=1#comment562091
Related
Ok I'm having a very annoying issue on my Inspire 4G. The phone recognizes my home wifi network and goes in a loop trying to connect and then reconnect. I have several other devices connecting to the wifi flawlessly - (iMac, iPad, Xbox, etc). Does the Inspire just get weak wifi signal strength, or is there something wrong with my phone? I'm considering returning it to get the Atrix. I also know other people have commented saying that they have this issue also. Is there a fix? Thanks
King Shady said:
Ok I'm having a very annoying issue on my Inspire 4G. The phone recognizes my home wifi network and goes in a loop trying to connect and then reconnect. I have several other devices connecting to the wifi flawlessly - (iMac, iPad, Xbox, etc). Does the Inspire just get weak wifi signal strength, or is there something wrong with my phone? I'm considering returning it to get the Atrix. I also know other people have commented saying that they have this issue also. Is there a fix? Thanks
Click to expand...
Click to collapse
Had this problem. Went into wifi settings and clicked on the access point that it was trying to connect to. It asked me for my credential storage password or something (different than access point password) and after typing that in all has been well ever since.
i got the same problem.. connected to network but it wont let me use internet at all
King Shady said:
Ok I'm having a very annoying issue on my Inspire 4G. The phone recognizes my home wifi network and goes in a loop trying to connect and then reconnect. I have several other devices connecting to the wifi flawlessly - (iMac, iPad, Xbox, etc). Does the Inspire just get weak wifi signal strength, or is there something wrong with my phone? I'm considering returning it to get the Atrix. I also know other people have commented saying that they have this issue also. Is there a fix? Thanks
Click to expand...
Click to collapse
Check your battery cover and sim card cover. Make sure that they are both installed properly with no gaps.
If you downgraded you phone using attn1 guide thats well known problem. I had same problem i flashed rom coredroid 6.8 and all is fine now.
htc desire hd/inspire
I have an HTC Inspire 4G.
I am using it for the FIRST time, and for the first time in the Philippines.
It was an AT&T locked phone, so I had to root it to unlock it.
I followed the ace hack kit v9 instructions to get it to root. Everything worked relatively as planned except that installing CM7 resulted in a looping boot screen. I fixed that by clearing the cache, but I wasn't too thrilled with the new look. I didn't try my mobile internet yet at that point (I was on WiFi).
I decided to flash the ClearDroid ROM since I just wanted stock with root.
Everything works great. Except my cellular connection is AMAZINGLY unusably slow. I had to manually enter in the APN settings for the wireless carrier here (Globe), and that was a little bit of a pain in itself. I took the phone to one of the local stores here and they confirmed the settings were correct. Regardless, I CAN connect. It just takes sometimes 5 minutes to load CNN's mobile site, for instance. Android Market times out.
I had an iPhone 3GS here on the same service and same locations, so I know what I should be expecting as far as speeds here.
What could be causing this?
Philippine cell phone providers use 900/1800 bands.
Inspire 4G supports 850/1900
iPhone 3gs supports 850/900/1800/1900 so thats why you got better data speeds.
Im sure the phone shows an E for data connection next to the signal bars.
I do get G next to the signal bars mostly, actually.
Calling and texting works fine also ... is the data connection that much more sensitive to frequency?
Also, this HTC's page says the Inspire supports all bands for GSM and GPRS. (I'm a new user so can't post link)
What are your data speeds with the inspire, and what are they with the iphone?
One thing you may need to do is to edit your build.prop
http://forum.xda-developers.com/showthread.php?t=982082
where can i test my data speeds? using test servers outside of the Philippines will probably not be very accurate.
edit: ok i downloaded the SpeedTest.net app for Android. It seems to have several test servers in the Philippines including one 7 miles away. On WiFi I get 1600k down and 450k up (which sounds about right). On 3G I got 999ms ping and -0k down and -0k up. Note that it actually did "run" through the tests, even though it took a really long time. If I disable my connections it won't actually run through the test and will instead give me an error saying it could not connect to the network.
but i should reiterate again that my connection is EXCEPTIONALLY SLOW. when trying to access the Android market, it seems to time out waiting. when trying to use it as a tethered modem, Windows doesn't see a connection to the Internet. loading google.com takes about 10 seconds to load the text, another 30 seconds just to load the google logo. a page like CNN.com took about 5 minutes just to start to appear. data is getting transfered (i guess that is why the connection doesn't time out), but at a very very very slow speed
i no longer have the iPhone, so I can't test, but as far as overall feel, I could get speeds comparable to what I got in the USA in some areas.
ZippyDan said:
I do get G next to the signal bars mostly, actually.
Calling and texting works fine also ... is the data connection that much more sensitive to frequency?
Also, this HTC's page says the Inspire supports all bands for GSM and GPRS. (I'm a new user so can't post link)
Click to expand...
Click to collapse
G is for GPRS, which has a max top speed around 60kbps down.
ZippyDan said:
where can i test my data speeds? using test servers outside of the Philippines will probably not be very accurate.
Click to expand...
Click to collapse
http://pldt.speedtest.net/
repost1234
kirk123 said:
/pldt.speedtest.net/
Click to expand...
Click to collapse
edit: ok i downloaded the SpeedTest.net app for Android. It seems to have several test servers in the Philippines including one 7 miles away. On WiFi I get 1600k down and 450k up (which sounds about right). On 3G I got 999ms ping and -0k down and -0k up. Note that it actually did "run" through the tests, even though it took a really long time. If I disable my connections it won't actually run through the test and will instead give me an error saying it could not connect to the network.
harlenm said:
G is for GPRS, which has a max top speed around 60kbps down.
Click to expand...
Click to collapse
which should still be WAAAAAY faster than what i'm seeing. this feels like 1kbps
ok it looks like it was something to do with the ROM.
I did a nandroid backup and installed CM7 again. Internet works fine right off the bat without ANY configuration (didn't even have to define my APNs).
The thing is I personally don't like CM and would rather use something closer to stock. With this new info, what changes when installing CM or ClearDroid that would be killing my internet?
ZippyDan said:
ok it looks like it was something to do with the ROM.
I did a nandroid backup and installed CM7 again. Internet works fine right off the bat without ANY configuration (didn't even have to define my APNs).
The thing is I personally don't like CM and would rather use something closer to stock. With this new info, what changes when installing CM or ClearDroid that would be killing my internet?
Click to expand...
Click to collapse
Flash a stock Rom and see what happens. Make sure you do a full wipe. Clear cache and dalvic too.
Sent from my calculator
As it turns out, the CM APN list is over 3 times the size of mine, which would explain why yours would work out of the box. Thank you for the heads up, I'll incorporate their list in the next build, and hopefully it will make everything work for you also!
well, i decided to copy the APN info from CM7. that seems to have fixed my problem...
Hi ZippyDan
I noticed that you wer able to resolve this issue. Im also using an Inspire 4g but cant get 3g. I wonder what u did to resolve it
I have had lot of issues with wifi connectivity on my Infuse. The connection to the wifi networks takes a long time and it keeps scanning. After it connects, if the phone is idle for 2 minutes, the connectivity goes off. The signal on the screen shows that wifi is connected but the webpage never loads. I need to toggle wifi to get it working.
I have tried a lot of things to get this issue fixed. I have set the wifi sleep policy to never. I tried using static IP. I installed a few apps from market that try to reconnect when wifi goes off. But none of these worked. I read that you can manually enter the MAC address of your device on ur router to get this issue resolved. But sadly, I stay at a university dorm and I have no control over the router settings. I can't play around with it. I also read that the problem may be due to hidden SSID and tried an app to get a work around but in vain. I'm totally clueless since this issue is seen only in my university wifi network but nowhere else.
It'd be very helpful if the seniors here could guide me into getting my beautiful Infuse connect seamlessly with my wifi network. I love my phone but I'm really sad that it has wifi issues which drive me crazy sometimes...
Thanks in advance.
PS - I had posted the same query in LinuxBozo's Hellraiser FAQ thread but I reposted here since I think more people would read it. I hope the admins don't mind.
Are you on a custom Tom?
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
did you download that app
typically when you go into a rom with issues...ie you were having the issue stock..it isn't the rom
I have a feeling it is a weak signal from the university's wifi and combined with weak reception from the infuse
out of all of my devices the infuse has the weakest reception
00mred00 said:
did you download that app
typically when you go into a rom with issues...ie you were having the issue stock..it isn't the rom
I have a feeling it is a weak signal from the university's wifi and combined with weak reception from the infuse
out of all of my devices the infuse has the weakest reception
Click to expand...
Click to collapse
Which app are you talking about?
It's not the weak signal from the university. The routers are installed inside our rooms and the signal strength is either good/excellent. If I come to the hall, the signal strength goes down but at least inside the rooms it's good. But even then, I have this issue. It connects initially but suddenly it disconnects and I cant open a page. But the signal shows it's still connected. It's kinda weird. And I'm surprised no one else has faced this issue. 2 of us have the same phone here and both of us have the same issue.
Vijet said:
Which app are you talking about?
It's not the weak signal from the university. The routers are installed inside our rooms and the signal strength is either good/excellent. If I come to the hall, the signal strength goes down but at least inside the rooms it's good. But even then, I have this issue. It connects initially but suddenly it disconnects and I cant open a page. But the signal shows it's still connected. It's kinda weird. And I'm surprised no one else has faced this issue. 2 of us have the same phone here and both of us have the same issue.
Click to expand...
Click to collapse
it is either the network or it is your phones
Sounds like a network issue to me, or possibly a side effect of the Android DHCP lease issue.
http://www.net.princeton.edu/android/android-stops-renewing-lease-keeps-using-IP-address-11236.html
More likely to occur with a large multi-access-point university network.
I don't know if Google has fixed the above issue yet.
I have searched this forum, but couldnt find any thread with this specific issue, however there are some threads regarding the different modems available... have browser them but the sollution for me is still to find
Using nightly CM-12 with included modem, global OPO on the Telenor network in Sweden(2100Mhz for UMTS, dont have LTE on this SIM).
I installed CM12 as a troubleshooting-step after I tired using both the stock CM11s and CM11 nightlies. CM12 gave me the best signal strenght over all.
This thing is, I can get a good signal so the phone seems to be able to communicate with the cell-tower on the frequency used by the nerwork... but it is very unstable... Jumping from H/H+, from full to none signal-stenght. Also seems to change Cell IDs, this is even when the phone is stationary...
Even if I have an OK signal on H/H+, trying to use the dataconnection sometimes works, but often it would result in time-outs etc, even if the up/down arrows in the indication icon shows activity... Also sometime trying to use dataconnection when the signalindicator looks OK, it will drop to nothing... And speed-tests gives very poor results...
Dont really know much about how the physical layer for the mobile networks work, so dont know how to interpret this behaviour...
I have described these symptoms also in the modems-thread in the General forum, but having tried most of the modems, this is still the best ROM/modem combo...
Dont know if related, but using a WLAN-connection the HSPA cell connection is stable at around -103dBm... no flapping...
I feel that I have tried the most often recomended action with no appearant improvement, dont really know what to do now? Change modems, try to unlock additional bands... Any suggestions?
If any developer wants me to try any thing, or provide any more information I will try to do/supply that!
Update
Took the phone out to the local shopping center and got some surprising results...
Consistent -59dBm and around 20Mb/s downstream on UMTS.. So this beggs the question, why is it flapping up and down at home, where an old galaxy s3 mini sits comfortably at the same usable signal-strenght most of the time on the same network?
Is this a modem firmware thing, or antenna?
Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ?...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!
Haven't experienced it for now on 11.
WiFi was something "messy" on my 10, but all good so far on 11.
Might be some router compatibility issues, from top of my head and without first morning coffee see if it happens on both 2.4 and 5 ghz frequencies and if you can disable ipv6 on your router..
ProFragger said:
Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ?...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!
Click to expand...
Click to collapse
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.
OMJ said:
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.
Click to expand...
Click to collapse
Thanks for your response. I believe it's the Comcast XB3 the big black router with the phone lines and 4 computer ethernet ports and etc... In the background, it might be a Cisco router... Have you found a fix for this?
Thanks!
ProFragger said:
Thanks for your response. I believe it's the Comcast XB3 the big black router with the phone lines and 4 computer ethernet ports and etc... In the background, it might be a Cisco router... Have you found a fix for this?
Thanks!
Click to expand...
Click to collapse
mines a different model...I've reported it to HTC but no fix yet
I've got Linksys at home. Are you seeing errors in logs on phone?
What did you report?
Sent from my HTC U11 using XDA-Developers Legacy app
OMJ said:
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.
Click to expand...
Click to collapse
OMJ said:
mines a different model...I've reported it to HTC but no fix yet
Click to expand...
Click to collapse
Yeah man... What a shame... Potential to be a great phone otherwise! The SD card issue and now this WiFi issue is now driving me pretty annoyed! LOL!
riggsandroid said:
I've got Linksys at home. Are you seeing errors in logs on phone?
What did you report?
Sent from my HTC U11 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Do you have this issue too bud?
ProFragger said:
Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!
Click to expand...
Click to collapse
hi. i have the exact same problem as you but only on the 5ghz band. no option to select just 2.4 GHz band is a letdown. i use a virgin media hub 3.0 CH7465, ipv6 in stateless mode. had to disable 5ghz band from router to use the phone on wifi. no issues with mobile data. another issue, unrelated, is the vibration feedback on key press every now and again.
luvdog1st said:
hi. i have the exact same problem as you but only on the 5ghz band. no option to select just 2.4 GHz band is a letdown. i use a virgin media hub 3.0 CH7465, ipv6 in stateless mode. had to disable 5ghz band from router to use the phone on wifi. no issues with mobile data. another issue, unrelated, is the vibration feedback on key press every now and again.
Click to expand...
Click to collapse
Thanks for reporting and sharing, friend... I'm wondering why more people aren't seeing this or we just got a bad unit? Hopefully HTC finds out and does something about it... ?
Hello !
I am Naphtaline, owning a Sony Xperia XZ Premium and we are experiencing some of your issues there too.
It looks-like the problem could be related to Snapdragon 835 or Android Nougat but we can't be sure yet.
While our problem are not always exactly the same as you, we can say that it could be possible that there are Wifi issues on every snapdragon 835 based device yet on the market.
So, I made a survey to help us understanding this problem. We could then send the results to our brands to help them resolve it.
Please share this link to every people you know owning a flagship device, even if they don't experience the issue. This is very important !
If there are moderators here, if you could make a pinned topic about this survey, this would be marvelous !
https://goo.gl/forms/xePus2lCrjrBjk9b2
Thank you !
this issue is hard to replicate, I tried doing 20 or so speed tests yesterday trying to get it to fail but wouldn't...I know in the past when the issue was present, I switched to 2.4 with no change...I don't have this issue on most routers, only my home router (TP-Link Archer C7) but there again, the issue is so intermittent that it's possible it could happen on other routers but just not noticing.
Pretty sure I've been having this issue since day 1, but I'm trying to tell myself it's just my router, which it's not, as it happens on any wifi network. Also, phone suddenly decided to drop my Verizon signal, and now it won't reconnect. HTC has no fixes for either issue, and Verizon says it's HTC's fault for the signal. Definitely my last HTC phone.
With 5Ghz, if i go to a room little far from where the router is, it would not work but the Speedtest would show amazing speed. Whereas the 2.4Ghz works fine in that room.
FWIW guys the dropped connection effect is happening on my 2.4 SSID as well... Only, momentary fix is toggling off and on.... Have any of you tried a replacement? Maybe we got flawed units?
I am also experiencing this issue and it's driving me nuts! The quick fix is to toggle WiFi on/off, but I shouldn't have to do that.
I have the Xfinity XB3 router, but I do not think it's the router because I also have an S7 Edge where I am not experiencing this issue. I'm going to try using the 2.4 SSID, but from what I've read in this thread so far, it does not sound like that's going to help.
I too am experiencing this issue on the 5Ghz channel of my router. It seems to work initially, but only after a few minutes, it starts to have connection issues. When I switch to the 2.4 Ghz channel, it works just fine, always, no connection issues whatsoever. I just did the survey. Thanks for compiling this, I hope a fix is determined. I have the US Unlocked version, Viper U11 1.3.0 w/ Magisk v12 and module v1.10.1.
The problem is wifi drop-off. Even though the device is showing a good signal the data throughput is weak. If you move closer to the router the wifi will jump back into life. Its due to not having an iso standard for signal strength displays.
Beamed in by telepathy.
shivadow said:
The problem is wifi drop-off. Even though the device is showing a good signal the data throughput is weak. If you move closer to the router the wifi will jump back into life. Its due to not having an iso standard for signal strength displays.
Beamed in by telepathy.
Click to expand...
Click to collapse
You sure about that? I can be 10' from the router and have the issue
OMJ said:
You sure about that? I can be 10' from the router and have the issue
Click to expand...
Click to collapse
Same here..
For me it happens only with my home router networks (Linksys WRT1900ACS).
I found that this drop issue only happens when I'm far from my router when the signal is below -65dBm and only if the 5GHz network is on 80MHz-bandwidth and 2.4GHz is on 40MHz-bandwidth.
Lowering to 40MHz for 5GHz and 20MHz for 2.4GHz solves this problem completely for me.
Two important notes:
1) This behavior only happens with the U11. With other devices like the G6, iPhone 6s and etc. everything works fine at the same time when my wifi networks are on 5GHz 80MHz and 2.4GHz 40MHz.
2) On other 2.4GHz 40MHz-bandwidth networks that I've connected (other than my home's) I don't experience this drops at all with the U11, even when I'm very far away from the router and the signal is very weak.
So this problem seems to be only between the U11 and some routers on some configurations. Very strange