I have had lot of issues with wifi connectivity on my Infuse. The connection to the wifi networks takes a long time and it keeps scanning. After it connects, if the phone is idle for 2 minutes, the connectivity goes off. The signal on the screen shows that wifi is connected but the webpage never loads. I need to toggle wifi to get it working.
I have tried a lot of things to get this issue fixed. I have set the wifi sleep policy to never. I tried using static IP. I installed a few apps from market that try to reconnect when wifi goes off. But none of these worked. I read that you can manually enter the MAC address of your device on ur router to get this issue resolved. But sadly, I stay at a university dorm and I have no control over the router settings. I can't play around with it. I also read that the problem may be due to hidden SSID and tried an app to get a work around but in vain. I'm totally clueless since this issue is seen only in my university wifi network but nowhere else.
It'd be very helpful if the seniors here could guide me into getting my beautiful Infuse connect seamlessly with my wifi network. I love my phone but I'm really sad that it has wifi issues which drive me crazy sometimes...
Thanks in advance.
PS - I had posted the same query in LinuxBozo's Hellraiser FAQ thread but I reposted here since I think more people would read it. I hope the admins don't mind.
Are you on a custom Tom?
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
did you download that app
typically when you go into a rom with issues...ie you were having the issue stock..it isn't the rom
I have a feeling it is a weak signal from the university's wifi and combined with weak reception from the infuse
out of all of my devices the infuse has the weakest reception
00mred00 said:
did you download that app
typically when you go into a rom with issues...ie you were having the issue stock..it isn't the rom
I have a feeling it is a weak signal from the university's wifi and combined with weak reception from the infuse
out of all of my devices the infuse has the weakest reception
Click to expand...
Click to collapse
Which app are you talking about?
It's not the weak signal from the university. The routers are installed inside our rooms and the signal strength is either good/excellent. If I come to the hall, the signal strength goes down but at least inside the rooms it's good. But even then, I have this issue. It connects initially but suddenly it disconnects and I cant open a page. But the signal shows it's still connected. It's kinda weird. And I'm surprised no one else has faced this issue. 2 of us have the same phone here and both of us have the same issue.
Vijet said:
Which app are you talking about?
It's not the weak signal from the university. The routers are installed inside our rooms and the signal strength is either good/excellent. If I come to the hall, the signal strength goes down but at least inside the rooms it's good. But even then, I have this issue. It connects initially but suddenly it disconnects and I cant open a page. But the signal shows it's still connected. It's kinda weird. And I'm surprised no one else has faced this issue. 2 of us have the same phone here and both of us have the same issue.
Click to expand...
Click to collapse
it is either the network or it is your phones
Sounds like a network issue to me, or possibly a side effect of the Android DHCP lease issue.
http://www.net.princeton.edu/android/android-stops-renewing-lease-keeps-using-IP-address-11236.html
More likely to occur with a large multi-access-point university network.
I don't know if Google has fixed the above issue yet.
Related
Ok I'm having a very annoying issue on my Inspire 4G. The phone recognizes my home wifi network and goes in a loop trying to connect and then reconnect. I have several other devices connecting to the wifi flawlessly - (iMac, iPad, Xbox, etc). Does the Inspire just get weak wifi signal strength, or is there something wrong with my phone? I'm considering returning it to get the Atrix. I also know other people have commented saying that they have this issue also. Is there a fix? Thanks
King Shady said:
Ok I'm having a very annoying issue on my Inspire 4G. The phone recognizes my home wifi network and goes in a loop trying to connect and then reconnect. I have several other devices connecting to the wifi flawlessly - (iMac, iPad, Xbox, etc). Does the Inspire just get weak wifi signal strength, or is there something wrong with my phone? I'm considering returning it to get the Atrix. I also know other people have commented saying that they have this issue also. Is there a fix? Thanks
Click to expand...
Click to collapse
Had this problem. Went into wifi settings and clicked on the access point that it was trying to connect to. It asked me for my credential storage password or something (different than access point password) and after typing that in all has been well ever since.
i got the same problem.. connected to network but it wont let me use internet at all
King Shady said:
Ok I'm having a very annoying issue on my Inspire 4G. The phone recognizes my home wifi network and goes in a loop trying to connect and then reconnect. I have several other devices connecting to the wifi flawlessly - (iMac, iPad, Xbox, etc). Does the Inspire just get weak wifi signal strength, or is there something wrong with my phone? I'm considering returning it to get the Atrix. I also know other people have commented saying that they have this issue also. Is there a fix? Thanks
Click to expand...
Click to collapse
Check your battery cover and sim card cover. Make sure that they are both installed properly with no gaps.
If you downgraded you phone using attn1 guide thats well known problem. I had same problem i flashed rom coredroid 6.8 and all is fine now.
htc desire hd/inspire
My phone keeps dropping wifi and then reconnecting on my home WiFi network... I have heard there has been issues and that the network has to be configured the proper way... Does anyone know the exact settings that it should be configured? Thanks for the help!!!
Sent from my SCH-I535 using xda app-developers app
I don't know of a specific configuration which solves all issues and Verizon told me that Samsung was planning a "second" update in October timeframe the addressed WiFi connection issues when I called in July about this.
That said, my WiFi connections have been far more solid since then for no apparent reason, so perhaps there was temporary interference at the time - I did adjust my router to use the (2.4GHz b/g/n) frequency up to 130Mbps for the channel (6) used by my Galaxy S III, instead of the (5GHz a/n) frequency that is configured for up to 300Mbps, but am not sure if that made a difference.
- ooofest
ooofest said:
I don't know of a specific configuration which solves all issues and Verizon told me that Samsung was planning a "second" update in October timeframe the addressed WiFi connection issues when I called in July about this.
That said, my WiFi connections have been far more solid since then for no apparent reason, so perhaps there was temporary interference at the time - I did adjust my router to use the (2.4GHz b/g/n) frequency up to 130Mbps for the channel (6) used by my Galaxy S III, instead of the (5GHz a/n) frequency that is configured for up to 300Mbps, but am not sure if that made a difference.
- ooofest
Click to expand...
Click to collapse
Thanks! Its weird because my wifi at work connects just fine but at home it goes in and out every 30 seconds to a minute...It must be the router configuration...im gonna try and mess with the settings when i get home
It's a problem with your home router or main modem. Verify that the ip on your router and modem match, if not sync them. That's the most common problem. Also, reset your main modem, have your provider ping and update it. This happens to me time to time, mainly with netgear products.
As mentioned above, use the 2x not the 5x band if you have a dual band router.
Also, some cable Internet connections can get fuzzy if they are using old co-ax wires in your house.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
annoyingduck said:
It's a problem with your home router or main modem. Verify that the ip on your router and modem match, if not sync them. That's the most common problem. Also, reset your main modem, have your provider ping and update it. This happens to me time to time, mainly with netgear products.
As mentioned above, use the 2x not the 5x band if you have a dual band router.
Also, some cable Internet connections can get fuzzy if they are using old co-ax wires in your house.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
Click to expand...
Click to collapse
I'll definitely try this when I get home... My laptop, ipad, and mac book connect perfectly so it must be the settings... I'll update everything and report back... Thanks guys!
Sent from my SCH-I535 using xda app-developers app
pschatz12 said:
My phone keeps dropping wifi and then reconnecting on my home WiFi network... I have heard there has been issues and that the network has to be configured the proper way... Does anyone know the exact settings that it should be configured? Thanks for the help!!!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
You know I was having the same issue. After owning the s3 for 5 days now, after the 3rd day I started to experience wifi issues. I would be connected to my wifi but no Internet connection af all. So I messed with the channels on my Netgear dual band router. I switched channels from 1 back to 6. Still nothing. Finally I reset my main modem(att) and also reset my router back to factory settings and still nothing. My wifi has been working fine with no hicups until I got the s3 and my wife has the rezound with no problems what so ever. Until yesterday, what I did notice was my whole Internet connection went down. Now I don't know if it's att or me. Well, it's back up right now but what I did do was call Verizon and they had me take out the sim card and reboot the phone while they did some things on there end. After they came back from hold I rebooted my phone and since then I have had not 1 wifi drop at all. They told me if I have anymore problems, that I go to the nearest Verizon store and get a new sim card. But I really don't know how that would help out at all since the wifi is built into the phone. Those techs are funny. But ever since that rebooted and removing the sim and also having Verizon do some things on there end. It's been perfect and no drops at all.
Ohh and also I did do the *#0011# wifi sleep mode trick to off. Didn't work for me also. But what was weird when I did that trick my phones screen wouldn't go to sleep. It would stay on until I hit the power button to make it go to sleep.
Sent from my Samsung Galaxy S3
Another question. My phone seems to be having issues when I'm trying to use mobile hotspot. I've tried different roms as well as kernels and still continue to have really weak or no signal at all from the phone. I've tried connecting with my computer and it wont even recigonize the device is even there and I've placed my kindle fire right next to the device and it gets a very very weak signal for maybe a minute at most then the hotspot disappears out of my available connections. USB tethering works well I don't seem to have any problems with that and I always have dull signal from the towers in my apartment. Would this be an issue with the hardware in the phone going bad or something else? I just have no idea where to start I've searched through alot of the threads and haven't seen anyone else with this same issue which is why I'm asking.
Sent from my Inspire 4G using xda app-developers app
I've noticed whenever I connect to a 5Ghz network, it's complete garbage. At my house, when I connect to 2.4 Ghz I get a consistent speed of around 75mbps, when I switch to 5 Ghz, I can't get more than 20 consistent. Sometimes it works super quick for a second, and then anything I try to do, web surfing, videos, downloading apps etc.... just suddenly stop as if I have no connection and never start again.
No issues here with 5ghz - can only suggest resetting router and phone, otherwise perhaps you have a faulty handset.
Also no problems here. I find the range off the antennas great.
Did several speedtests and no drop outs.
Just got mine and AC 5ghz works great. Getting 235/23 mbs on my home internet.
I have the same issue. Inconsistent connection and slow speeds on 5ghz, only way to fix is a router restart, but then if i turn off WiFi and re-enable, the problem returns. Possible IP issue?
When I received the phone 2.4ghz was fine (110/110) but 5ghz was not (550/3).
I had to go to setting > WiFi > Advanced (in the "..." menu near the gear on the upper right corner) and uncheck Wi-Fi optimization.
Then I got 550/250mbps
Not sure if it's relevant to your problem, but you could try that.
Good point. Seem to remember something similar on the 10 too. Thanks!
You're welcome Hope it will solve your issue.
Unfortunately, that didn't work. Got a replacement handset yesterday, just to be sure that it wasn't the phone, same problem happens?!
I use a Linksys router, if the op is still on the thread, what about you? Have no issues on other 5ghz networks. Well, the other 2 that I've connected to.
andybg40 said:
Unfortunately, that didn't work. Got a replacement handset yesterday, just to be sure that it wasn't the phone, same problem happens?!
I use a Linksys router, if the op is still on the thread, what about you? Have no issues on other 5ghz networks. Well, the other 2 that I've connected to.
Click to expand...
Click to collapse
I think I remember a bug with some Android phones on 5Ghz if IPv6 broadcasting was enabled in the router. Are you using this? Tried disabling it?
wnp_79 said:
I think I remember a bug with some Android phones on 5Ghz if IPv6 broadcasting was enabled in the router. Are you using this? Tried disabling it?
Click to expand...
Click to collapse
Thanks, i'll give that a try. I've never had this issue with any other phone, it's very odd and actually frustrating. While I can fix it at home, I wont be able to modify router settings when out and about, so if I struggle to get WiFi on the move, i'll be paying a fortune for data, which may force me to return the phone.
Just tested mine with Virgin Media router and WiFi optimisation turned on. Maxed out at 220Mbps
andybg40 said:
Unfortunately, that didn't work. Got a replacement handset yesterday, just to be sure that it wasn't the phone, same problem happens?!
I use a Linksys router, if the op is still on the thread, what about you? Have no issues on other 5ghz networks. Well, the other 2 that I've connected to.
Click to expand...
Click to collapse
I'm noticing issues on a Linksys router as well. My wife's old M8 had an issue that would go away when Bluetooth was turned off.
I messed with settings tonight and it seems more stable. I just made 2.4 and 5 on SSID, and changed all band settings to Auto.
*Shrugs
Sent from my HTC U11 using XDA-Developers Legacy app
If its happening on other connected devices on your wireless network either 2.4 or 5Ghz try changing Router channels.
I've seen this happen on 2.4Ghz. Turns out since I lived in a pretty Wifi congested area the channel my router kept picking as "The best" was actually 6 and all the routers default to that channel. Literally that frequency was so bugged down my internet went from hitting 60-80Mbps down to Kbps. Wifi Analyzer showed all 12 channels were pretty full. I switched to 5Ghz only and immediately saw a difference, but the few channels I do have on my router are getting congested nowadays too.
Nowadays whenever my phones Wifi speeds hit the floor I do speedtest on other wifi devices and Ethernet speeds. If theres a significant difference I quickly use Wifi Analyzer to see if its time to switch channels.
when i got my htc u11 unlocked i had problems with the wifi not connecting at all or if it did it would disconnect. i found that there was a software update so i downloaded it on my mobile data. once installed everything started working correctly. mine will connect at 866mhz to my dlink-879 ACN router
The ivp6 thing or whatever is what I did when I got the m9, it wouldn't connect to my wifi at first and it was 5ghz
Sildran said:
When I received the phone 2.4ghz was fine (110/110) but 5ghz was not (550/3).
I had to go to setting > WiFi > Advanced (in the "..." menu near the gear on the upper right corner) and uncheck Wi-Fi optimization.
Then I got 550/250mbps
Not sure if it's relevant to your problem, but you could try that.
Click to expand...
Click to collapse
I forgot about that option. Had issues with my 10 when it came out a d that fixed it, so far it's working on my 11.
Still having issues with this. Tried above suggestions, not specified a channel, currently set to auto. My M9 and 10 have no issues holding a fast connection. Getting a bored of it now, as trying to stream Le Mans and it constantly cuts signal.
andybg40 said:
Still having issues with this. Tried above suggestions, not specified a channel, currently set to auto. My M9 and 10 have no issues holding a fast connection. Getting a bored of it now, as trying to stream Le Mans and it constantly cuts signal.
Click to expand...
Click to collapse
Yea my problems still exist as well. Were you the one with a Linksys router?
Sent from my HTC U11 using XDA-Developers Legacy app
riggsandroid said:
Yea my problems still exist as well. Were you the one with a Linksys router?
Sent from my HTC U11 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yep, using Linksys.
Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ?...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!
Haven't experienced it for now on 11.
WiFi was something "messy" on my 10, but all good so far on 11.
Might be some router compatibility issues, from top of my head and without first morning coffee see if it happens on both 2.4 and 5 ghz frequencies and if you can disable ipv6 on your router..
ProFragger said:
Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ?...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!
Click to expand...
Click to collapse
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.
OMJ said:
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.
Click to expand...
Click to collapse
Thanks for your response. I believe it's the Comcast XB3 the big black router with the phone lines and 4 computer ethernet ports and etc... In the background, it might be a Cisco router... Have you found a fix for this?
Thanks!
ProFragger said:
Thanks for your response. I believe it's the Comcast XB3 the big black router with the phone lines and 4 computer ethernet ports and etc... In the background, it might be a Cisco router... Have you found a fix for this?
Thanks!
Click to expand...
Click to collapse
mines a different model...I've reported it to HTC but no fix yet
I've got Linksys at home. Are you seeing errors in logs on phone?
What did you report?
Sent from my HTC U11 using XDA-Developers Legacy app
OMJ said:
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.
Click to expand...
Click to collapse
OMJ said:
mines a different model...I've reported it to HTC but no fix yet
Click to expand...
Click to collapse
Yeah man... What a shame... Potential to be a great phone otherwise! The SD card issue and now this WiFi issue is now driving me pretty annoyed! LOL!
riggsandroid said:
I've got Linksys at home. Are you seeing errors in logs on phone?
What did you report?
Sent from my HTC U11 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Do you have this issue too bud?
ProFragger said:
Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!
Click to expand...
Click to collapse
hi. i have the exact same problem as you but only on the 5ghz band. no option to select just 2.4 GHz band is a letdown. i use a virgin media hub 3.0 CH7465, ipv6 in stateless mode. had to disable 5ghz band from router to use the phone on wifi. no issues with mobile data. another issue, unrelated, is the vibration feedback on key press every now and again.
luvdog1st said:
hi. i have the exact same problem as you but only on the 5ghz band. no option to select just 2.4 GHz band is a letdown. i use a virgin media hub 3.0 CH7465, ipv6 in stateless mode. had to disable 5ghz band from router to use the phone on wifi. no issues with mobile data. another issue, unrelated, is the vibration feedback on key press every now and again.
Click to expand...
Click to collapse
Thanks for reporting and sharing, friend... I'm wondering why more people aren't seeing this or we just got a bad unit? Hopefully HTC finds out and does something about it... ?
Hello !
I am Naphtaline, owning a Sony Xperia XZ Premium and we are experiencing some of your issues there too.
It looks-like the problem could be related to Snapdragon 835 or Android Nougat but we can't be sure yet.
While our problem are not always exactly the same as you, we can say that it could be possible that there are Wifi issues on every snapdragon 835 based device yet on the market.
So, I made a survey to help us understanding this problem. We could then send the results to our brands to help them resolve it.
Please share this link to every people you know owning a flagship device, even if they don't experience the issue. This is very important !
If there are moderators here, if you could make a pinned topic about this survey, this would be marvelous !
https://goo.gl/forms/xePus2lCrjrBjk9b2
Thank you !
this issue is hard to replicate, I tried doing 20 or so speed tests yesterday trying to get it to fail but wouldn't...I know in the past when the issue was present, I switched to 2.4 with no change...I don't have this issue on most routers, only my home router (TP-Link Archer C7) but there again, the issue is so intermittent that it's possible it could happen on other routers but just not noticing.
Pretty sure I've been having this issue since day 1, but I'm trying to tell myself it's just my router, which it's not, as it happens on any wifi network. Also, phone suddenly decided to drop my Verizon signal, and now it won't reconnect. HTC has no fixes for either issue, and Verizon says it's HTC's fault for the signal. Definitely my last HTC phone.
With 5Ghz, if i go to a room little far from where the router is, it would not work but the Speedtest would show amazing speed. Whereas the 2.4Ghz works fine in that room.
FWIW guys the dropped connection effect is happening on my 2.4 SSID as well... Only, momentary fix is toggling off and on.... Have any of you tried a replacement? Maybe we got flawed units?
I am also experiencing this issue and it's driving me nuts! The quick fix is to toggle WiFi on/off, but I shouldn't have to do that.
I have the Xfinity XB3 router, but I do not think it's the router because I also have an S7 Edge where I am not experiencing this issue. I'm going to try using the 2.4 SSID, but from what I've read in this thread so far, it does not sound like that's going to help.
I too am experiencing this issue on the 5Ghz channel of my router. It seems to work initially, but only after a few minutes, it starts to have connection issues. When I switch to the 2.4 Ghz channel, it works just fine, always, no connection issues whatsoever. I just did the survey. Thanks for compiling this, I hope a fix is determined. I have the US Unlocked version, Viper U11 1.3.0 w/ Magisk v12 and module v1.10.1.
The problem is wifi drop-off. Even though the device is showing a good signal the data throughput is weak. If you move closer to the router the wifi will jump back into life. Its due to not having an iso standard for signal strength displays.
Beamed in by telepathy.
shivadow said:
The problem is wifi drop-off. Even though the device is showing a good signal the data throughput is weak. If you move closer to the router the wifi will jump back into life. Its due to not having an iso standard for signal strength displays.
Beamed in by telepathy.
Click to expand...
Click to collapse
You sure about that? I can be 10' from the router and have the issue
OMJ said:
You sure about that? I can be 10' from the router and have the issue
Click to expand...
Click to collapse
Same here..
For me it happens only with my home router networks (Linksys WRT1900ACS).
I found that this drop issue only happens when I'm far from my router when the signal is below -65dBm and only if the 5GHz network is on 80MHz-bandwidth and 2.4GHz is on 40MHz-bandwidth.
Lowering to 40MHz for 5GHz and 20MHz for 2.4GHz solves this problem completely for me.
Two important notes:
1) This behavior only happens with the U11. With other devices like the G6, iPhone 6s and etc. everything works fine at the same time when my wifi networks are on 5GHz 80MHz and 2.4GHz 40MHz.
2) On other 2.4GHz 40MHz-bandwidth networks that I've connected (other than my home's) I don't experience this drops at all with the U11, even when I'm very far away from the router and the signal is very weak.
So this problem seems to be only between the U11 and some routers on some configurations. Very strange