[Q] HTC Polaris - Touch Screen stop working - Touch Cruise General

Hello.
The touch fuction of screen of my HTC stopped working from nothing but the display works and seem to be operable by keys, but the keyboard is blocked and I can only set the volume up and down. I tried several times to do hard reset, but it always only do soft reset. What can I do?
Thank you very mouch
Matteo

nobody can help me? I've now re-installed the ROM, but it still doesn't work.

Try to lift up the protective coating of screen.

well polaris touchscreens are kinda delicate and gets damaged easily
good point is that they are cheap and easy to fix, mind only the right model

I've solved the problem by changing the touch screen.
Thank you

Related

XDA2 Screen Issue. Stylus does not work, have to use finger!

Hey,
My XDA2 has recently stopped responding to stylus input or any other pointy poker input. The screen works when i use my finger, but it sux trying to se the on-screen keyboard with fat fingers...
i keep my XDA2 in its case, so i dont think the screen has been subject to any shock / forceful abuse...
I have tried soft & hard reset.. no avail
any help would be greatly appreciated
regards
G
Have you tried to Re-Allign the screen? Sometimes happens to lost allineation.

TyTN : problem with the touch screen

Hi,
I've just received my TyTN today and I'm not very satisfied concerning the touch screen.
I don't know what is happening but the touch screen does NOT respond properly. I've tried to clean it a bit, but the result remains the same.
When I want to use the screen keyboard, it's horrible. I point the letter A and the screen understands that I'm touching the letter under or the letter just near the "A". It's pretty impossible to write a text properly and very hard to open programs or browse with the touch screen.
Of course I've tried to align the screen. It's working without any problem then.
But after some times, opening apps, closing others (using normally the pda inf act), the problem comes back... the TyTN does't really understand where I'm touching the screen.
Then I make a screen alignement, and it's working back... It's just amazing
I don't think it's a hardware problem because the alignement is working after an align screen.
Maybe it's a known error ? Has somebody the same problem ??
Is there a rom update to fix that ? Or is it a problem of my own HTC ?
Thanks !
Can you help me please ?.
Hi,
I don't have this issue with mine...
Check the "TnTN/v1604 problem" topic maybe
I had the same thing, once, with my variO. Probably I pushed too hard onto the screen while cleaning.
Actually, this is a known problem with some of the first shipment devices. Look at the other TyTn topics i this forum.

Polaris...NO "touch" screen!..realy realy stucked

hello
i got my polaris for 3 days: everythig ok until i applied the screen protector (i think there started my problems):
first simptom - touch screen with response problems, than not working at all! (yes i removed the screen protector)..i hoped that maybe it is a software problem.
i have tried using it with the buttons - manged to lock the keypad
so after searching the net i found the way to "hard reset"...but that needed both gps and IE buttons pressed.... locked
Next step: i found this forum ..searched for any similar problems..no luck
Tried to flash the ROM using both bepe and udK (bittdefender found "Trojan.Qhosts.AQP" in udK release ) tools. Both tools stucked at 0%.
Another tool needed EnterBootloader.exe to run on my PPC. but without keys/pen i could not install it, so i put the a command for program in my Startup tasks on the PPC.
Now the ppc starts and then goes in the 4 colour mode. I'd tried to install/flash the ROM again..no luck stucked at 0%.
Can anyone help me?? could it be a software problem? or maybe it.s a hardware problem. (i gor no response from the touch screen since)
Thanks!
P.S. Sorry for my english..hope u understand my problems
One question: did you use water or something else to place the screen protector on your device?
Return it asap!!
I used some glass cleaner (foam)..but the screen was dry and clear when i put the protection.
The phone is in service now...(repair..if not a new one)..
I think you may have damaged the digitiser when applying the screen protector. Possibly the ribbon was only just making contact and your pressing on the screen has dislodged it enough to stop it working.

Touch screen not working, can't hard reset

Hi everyone,
Last night my polaris started playing tricks on me. Basically the touch screen is not responsive but the hard buttons all work. For some reason though when I try to do a hard reset (GPS, Internet and reset) it doesn't perform a hardreset. Also I can't put it into boot loader mode
Any suggestions?
Can you try and flash a new ROM?
Yes i've flashed another cooked ROM and till nothing, even D/L official 6.1 ROM and still no touch screen.
I would immediately assume the touch screen is broken but the fact I can't use the hard reset combination (even though the individual buttons work) has got me confused
Hi!
I've the same issue.
This morning everything was fine but, now i can't use the touch screen.
It seems that the "cursors" is always in the upper right corner, but as i move it clicking in the other part of the screen it runs back in that corner.
I'm not able to hard reset, i've tried to do a clearstorage but i'm not able to enter the security code "1234" as i haven't the cotnroll of the screen
Have you solved this problem?
I will let you know shortly but cut a long story short it looks like i broke it
on closer inspection of can see a small dent/scratch on the screen so ordered a new touch screen off ebay. It arrived today so i'll be putting it in shortly so fingers crossed it was actually the problem. I figure the problem was the screen causing a permanent short and hence interupting my attempts at a hard reset
The screen cost about $35 AUD delivered and it took me about 30 minutes to pull the device apart, just have to see how long it takes to get it back together now
I'll post back soon
To me something similar has hapened.
Once i was changing the values of the pressure settings and the screen become unresponsive!
It was quite easy to fix it:
-just press the GPS button and the center button at the same time, then you will enter the menu were you can align the screen and, at the same time, the pressure registry values become as default.
Hope this helps with your problem, good luck with the screen replacement!
It's alive!!!!
Replaced the digitizer (touch screen) and all works again ...
Just to warn you though it isn't for the faint of heart, I thought i'd broke it a couple of times throughout the repair, next time i'll be getting a repair quote first
Congratulations!!
As my polaris is still under warranty i'll send my to the official assistance for the touch screen replacement!
Yesterday i've got my Cruise back from assistanza.. thay have replaced the whole mother board and now the touch screen is working
its a good idea to install my mobiler. this lets you control the device using a pc when the touch screen doesn't work. you can then back up your stuff before sending off for repair.

Screen aligment problem again...

At some times it works fine, at other times, not. It happens with any system like tnt, wm5 and wm6 and it is solved by re-aligning but lately the screen would not even recognized my pen stroke on the alignment process...
Any help??
thanks in advanced!
Forgot to say; I have TNT 20273.1.3.3
Nobody with this problem?
could be a workaround
Hi,
i am using this ROM and this Screen Align problem is not a software issue its hardware issue,
Try to press corner border frame and kept it pressed and then try to see if you can work properly, do this one by one with each corner.
once you identify which side your screen is not fitted properly then you can diagnose further how to correct it.
mine trouble was above to call end button corner. then I unscrew the entire device and re Fix it.
Cheers
Thanks for your accurate reply! Mine is in the same place. I think it´s because there is too much pressure going on there...did you fix it succesfully? Or do you actually change the whole housing?

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