[Q] Calls not coming in on inspire with tmobile service - HTC Inspire 4G

I have an inspire that I use on Tmobile. The probem I have is my calls are not coming in. I have the data turned off. I have to keep calling tmobile to correct the issue. I was told today that the issue is my phone will not stay conencted to the network. I got the unlock code from ATT before starting service with tmobile. Any assistance is greatly appreciated. I have been looking for three days on this issue and have not found anything.
thanks

have you started using your tmobile sim card and not the ATT one? also you will need the tmobile apn configurations.
http://support.t-mobile.com/docs/DOC-1979

Yes I updated to the APN codes that Tmobile gave me but it seems like the calls come through for a few minutes after turning the phone off and back on.

you also need to turn off 3g and 4g as those are not supported by the inspire. (uses different frequency ranges that the inspire doesnt have) so turn on 'use 2g only networks'
menu->settings->wireless and networks -> mobile networks
and also make sure youve deleted any non tmobile apns. (not trying to insult just covering all the basics)

I dont have an option to use 2g only. I was looking for that. I am new to having an unlocked phone so I am not sure of what to do. Tmobile jsut said the only thing i can do is turn the phone off and on throughout the day in order for it work. I am just checking because that seems to be too much work just to use the phone.

dial *#*#4636#*#* and go to phone information and scroll down to set preferred network, change it to GSM ONLY
it really sounds like its working, but then its trying to connect to higher networks as in when u first connect u watch to go from Edge to 3G then to 4G

Thanks for all your help. That did not work as well. I powered off and on. It is still not ringing. Looks like I will have to invest in a tmobile phone.

Related

3 days since Dutty AT&T ROM 6.. no more 3G..help!!!

I've tried several resets, I even restored a two day old backup made via spb backup and yes, have also gone into "connection setup" under connections and let it setup AT&T as my provider which subsequently asks for restarting the pda. Also, the HSDPA utility is still showing a check mark on HSPDA On.
All of the above have failed to get my phone back to 3G speeds. I've even tried to surf/download thinking maybe just the icon is showing "G" or "E" however its painstakingly slow now.
So, its either the "G" icon or "E" is what shows now. This all happened when I looked at my phone this morning after SPB backup had performed its scheduled backup that was triggered around 2:30am.
other than that... THIS IS AN AMAZING ROM BY DUTTYTHROY!! YOU RULE DUDE..
oh.. almost forgot: my radio is 1.27.14.09 which I've read that only works with the AT&T Tilt, which is what I have. Just an FYI.
Someone please help as I'm a heavy data user hence can't afford to be without 3G/HSDPA ... TY
AJ
ATT Blocking Unlocked Phones
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
meyer1979 said:
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
Click to expand...
Click to collapse
WTF... Thats messed up! I've had this problem just today though. Also, my Tilt isn't unlocked to the best of my knowledge.
Please - somebody tell me this isn't true!!!
meyer1979 said:
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
Click to expand...
Click to collapse
Cite your sources.
I get 3G/HSDPA just fine on my Kaiser, whenever at&t actually built out some towers.
When I first tried this rom (radio 1.27.14.09) I lost all connection with AT&T but after several hours and traveling into another area everything seemed to fall back in place. I've also noticed that the phone is very slow to reconnect after passing through blacked out areas, not sure why other AT&T phones lose connection but come back online much faster.
Otherwise the ROM is great.
Is it possibly something to do with your rate plan?
EDIT: nevermind I'm using a diff rom I think
NuShrike said:
Cite your sources.
I get 3G/HSDPA just fine on my Kaiser, whenever at&t actually built out some towers.
Click to expand...
Click to collapse
Seems that there's a chance that this is true:
http://info-safety.blogspot.com/2007/12/at-blocks-unlocked-phones.html
http://www.digg.com/tech_news/AT_T_Blocks_Unlocked_Cell_Phones
I personally don't have any issues on the network. I'm running Dutty No.6 AT&T. Does this problem apply to a CID unlocked phone, a SIM unlocked phone, or both?
Regards,
Jeff
3G on/off
JohnnyGTO said:
When I first tried this rom (radio 1.27.14.09) I lost all connection with AT&T but after several hours and traveling into another area everything seemed to fall back in place. I've also noticed that the phone is very slow to reconnect after passing through blacked out areas, not sure why other AT&T phones lose connection but come back online much faster.
Otherwise the ROM is great.
Is it possibly something to do with your rate plan?
Click to expand...
Click to collapse
It shouldn't be my rate plan as I have the PDA unlimited for $39.99. Also, here's an update. This morning when I woke up my Tilt it was still showing E and my wishful thinking of Santa giving me a pre-christmas gift by fixing my phone (I'm easy) were just about drowned. ...however out of nowhere and without doing anything to the phone like soft-reset etc., the 3G icon came back and now its been coming back intermittently..
Now I'm pretty sure that its not that I'm traveling in a non-3G area and thats why its coming back intermittently as I live in a decent size metro area of Jacksonville FL and also because the areas I've been to this morning have always had 3G.. unless I'm wrong.. which I sure hope so..
BTW: I "downgraded" my Radio to 11.17 last night itself as one of the things I was trying to fix this issue. Just an FYI.
Here it is in a nutshell!!
Please note the following:
1) Got my new (unlocked) tytn II on dec 12.
*Sim in at 6:00pm. Had 3g & hsdpa till 10:00 pm. Went to bed.
*Dec 13th could not make calls or connect to data while on 3g.
*Calls would disconnect. Hsdpa message "the answering modem has disconnected "
* Switched back to gsm mode. Phone works but no 3g or hsdpa support.
*Dec 14 called att. Customer service said "unknown device" not supported.
*Transfer to data tech " Stated unsupported device" cant add the pda data package for $39.95. Stated my imei was blocked from 3g & hsdpa because of unlocked device status. But edge & gsm would work. Note edge & gsm modes work.
*Data tech said go to att store and get another branded att 3g device and use it to activate the pda data plan.
*I did this at 2:30 pm est. It worked for about 1/2 hour till 3:00 pm est. So much for my $39.95.
*Called att again & got a product support specialist(pr guy haha).he stated:
2) Att will not support an unlocked device.
*I said what about my $39.95???? I also said that i was a paying us att customer and was willing to pay for the high speed service. He said that they could no change my device unlocked status within the att network even though i was willing to pay for the data plan. I was pissed at that point. I told him that the hardware supports 3g & hsdpa and stated that att had locked a paying customer out of the 3g network. He said again "att does not support unlocked devices". I then asked him why i had access to the gsm & edge network and why att supported me on it and not 3g or hsdpa? I must have stumped him because he put me on hold. His reply after talking his boss was "att wil not support an unlocked device. We went back & forth like this until I Said "THIS IS BULLSHIP & HUNG UP.
* He call me back about an hour later because i threatened to switch back to verizon an stated " if you had the att original rom and if the phone was carrier locked it may change my device status" I said that I would give it a shot.
* Got the orig. att rom from here. Used sspl to apply cid per the reverting instructions. Phone said att 3g on startup & cid-8. Still no 3g. flashed hspl and bact to duttys rom 7.b for now.
In summary I can get the 3g & hsdpa signal but nothing works when connected! CAN YOU SAY CLASS ACTION LAW SUIT!!!
3G Test on AT&T network
How can we test if we are getting 3G speeds after changing our ROMs? I see the 3G and H logo's but don't think I'm getting the speeds.
Does changing the ROM unlock our AT&T phones?
Is there a ROM that is transparent to AT&T and allow us to use the 3G speeds?
Will reverting back to the AT&T Rom allow us to get the 3G speeds again?
newbie
Are you on drugs? , AT&T unlocks their phones, that does not matter , the reps you were speaking with are retarded they use a BILLING SYSTEM called TELEGENCE if you enter a IMEI wrong or of a unlocked device it gives back a UNKNOWN device message which means pretty much the reps can and if they dont want to , wont help you get your data working because they are lazy as ****. they do not block data on phones nor can they monitor your device to know what you are doing. their HLR's are only one way addressable.
Ok, I just upgraded to this ROM (cus duttys roms are amazing) after I read your post and...
I ran into some connection problems after my programs started looking for "my ISP" (isp.cingular) instead of "MEdia Net" (wap.cingular) In "advanced settings" in "connections" I re-set programs to run off MEdia Net, and it seems all is well
I think it might have switched when I was screwing with the comm manager and turned G3 off
DISCLAIMER: I'm a noob so take my advice with a grain of salt haha
No probs w/ ATT
My unlocked phone works just fine on the ATT network and i constantly get 3G UMTS and HSDPA speeds. Att does not block any device you are able to use on their network as they have roaming contracts with cell phone service providers across the world. If your device does not receive 3g speeds you can have your imei number added to the ATT allowed database just call 611 from your phone and talk to the service rep. If they give you any problem then call back and tell them you want to add the imei number of a wireless data card for computer and they will add that for you.
Must have been smoking the glass pipe!
Sorry folks.
This is a reception problem for me.
ATT really jerked me around.
The problem is a weak 3g signal.
If i dont have four bars 3g & hspda fail.
I went & sat under an att tower and everything works.
As soon as I drive away from the tower and the signal strength drops I loose 3g calling & Hsdpa.
Is there a fix.
trick420 said:
Seems that there's a chance that this is true:
http://info-safety.blogspot.com/2007/12/at-blocks-unlocked-phones.html
http://www.digg.com/tech_news/AT_T_Blocks_Unlocked_Cell_Phones
I personally don't have any issues on the network. I'm running Dutty No.6 AT&T. Does this problem apply to a CID unlocked phone, a SIM unlocked phone, or both?
Regards,
Jeff
Click to expand...
Click to collapse
How about this quote straight from the at&t CEO?
http://www.engadget.com/2007/12/06/atandt-claims-completely-open-network-too-the-most-open-eve/
Digg and random bloggers aren't really a good source. I remember the bullfrap article on Digg about Hummers being more environmentally conservative over a lifetime than any other green car.
have you tired having your sim card replaced? I had a similar issue where i was not able to call or receive calls in 3g but could on edge for a good day. Went to ATT and found out that others were having same issue with kraiser had them replace my sim card and everything worked great after.
Got 3G back and for good.... so far!
jellorice said:
have you tired having your sim card replaced? I had a similar issue where i was not able to call or receive calls in 3g but could on edge for a good day. Went to ATT and found out that others were having same issue with kraiser had them replace my sim card and everything worked great after.
Click to expand...
Click to collapse
thanks for the tip jellorice.. I actually got my 3G back since yesterday and its been working great ever since. As for the sim being faulty, Thats something I didn't even think of and now that you've mentioned it, I'll keep in mind for future troubleshooting as I'm sure some other issue will crop up.
Nevertheless, Dutty's ROM 6 is UNBELIEVABLY AWESOME!!! I'm sure Dutty's gotten numb to all the kudos he's got and still is getting, being in Gazillions... but I wish I had better words to describe this ROM as for someone like me who is virtually bringing food on the table because of the Tilt (heavy business user), the key strengths of his ROM are just Marvelous.
Sry for getting sidetracked.. I got a little exited there.

[Q] Lost data connection, trying to determine cause

I have the Sensation 4G, S-Off, using the Official SlimKat build 8.0-WEEKLY-6966, and I'm using the T-Mobile SIM through Straight Talk. I haven't had any problem with the phone or data connectivity before, I just had to scour the internet for the proper APN settings after buying the phone. That was a couple years ago.
I still have the ability to call and text, just no data connectivity. There are seven APNs available under "Settings", and when I switch to any of the others the phone picks up 3G/4G signals. I just can't connect to them since they're for different carriers like Metro PCS, T-Mobile, and Walmart Mobile. The signal disappears when I switch back to my carrier's APN. According to Straight Talk Support I'm not being blocked and I haven't gone over the 3GB monthly limit.
I'm going to T-Mobile tomorrow to see if anyone there will try their SIM in my phone to confirm the radio is still working.
My only other thought is that the problem is somehow software related. I haven't done anything other than update a few apps, but I didn't notice the problem until it arose the next day. It's been like this since Sunday.
Thoughts?

Issues on T-Mobile

Recently purchased the Xperia Z5 (E6653) and I am having some serious issues with calls on T-Mobile USA.
Calls don't dial out (or it takes multiple tries) and calls won't come in when the phone is connected to 4g (LTE); they go straight to Voicemail. I missed about 12 phone calls yesterday - just getting voicemail after vaoicemail till I realized something was wrong on my side. If I toggle off the LTE it drops to Edge (no HSPA+) and calls come in fast and outgoing calls are made with no problem.
I tried to reset the phone, then repair the software with the Sony Companion app. Still same issue. Looked online for the APN settings. Tried various ones. Re-downloaded the Internet/MMS via the phone itself. Same issue. Tried my wife's sim and it was still doing the same. I have a spare 5s and it worked fine both incoming and outgoing calls. So, it doesn't seem like its the sim card.
I have Rev 2 of this phone so I am not sure if that is anything to be concerned about. Am I missing something...any help on this would be appreciated.
Thanks.
Maybe flash a T-mobile firmware with flashtool?
Or Flash 209 firmware meant for usa?
Or wait for someone here that use this phone on T-mobile.
Are you on band 12 LTE by chance
No, it said band 2 with LTE Discovery. I am on the verge of sending it back. Swap it for another one. Let's see.
From what I have gathered/read - it should really be straight forward. Pop in sim, load Internet settings, and it should work on T-Mobile. The APN settings are correct.
Doesn't makes sense for it to completely not work on 4g and go to 2G (Edge) while skipping 3g. I'm wondering if the baseband might just be wonky. I just see this as causing more problems down the road which I don't want from a $520 device.
Any advice is welcome because I am ordering the same phone again. Lemons are always possible.
Could it be possible because I live a relatively rural area (East TN) and the phone does not support AWS? Since it doesn't support T-Mobile VoLTE and doesn't have AWS it is defaulting to 2G? Is this an issue in all areas or just rural? Apparently the E6683 variant doesn't have this problem as it supports AWS.
Check this http://www.xperiablog.net/2015/10/07/usa-buyers-guide-sony-xperia-z5/
That means ur phone should work fine with T-mobile,maybe go and get a replacement from where you bought it.

ATT Straight Talk APN Not Working

I recently bought an unlocked Google Pixel through Google Store. I use Straight Talk's ATT service and had been using it great (i.e. 4G LTE for data and no problem receiving or placing phone calls) on my old phone, a Moto X 2013. The same SIM card does not work properly in my Google Pixel. I've tried using the APN setttings on Straight Talk's website, I've used settings suggested elsewhere on the internet, and I've used the recommended settings that Straight Talk customer support supplied. Nothing works. Sometimes my phone will receive 4G LTE data, but most of the time it does not. I cannot place phone calls either. My phone shows full service bars with a 4G LTE indicator. However, when I try to dial a phone number, the service indicator kicks down to an H (I'm assuming for 3G speeds) and the call does not go through. When I put the same SIM card back into my old phone, both data and phone calls work. Please help! I have no idea what's wrong. I really like the device, but obviously not having data or cellular service is a dealbreaker. PS When I call Google's support, they tell me it must be an issue with Straight Talk and to call them. Not very helpful.
pdwhoward said:
I recently bought an unlocked Google Pixel through Google Store. I use Straight Talk's ATT service and had been using it great (i.e. 4G LTE for data and no problem receiving or placing phone calls) on my old phone, a Moto X 2013. The same SIM card does not work properly in my Google Pixel. I've tried using the APN setttings on Straight Talk's website, I've used settings suggested elsewhere on the internet, and I've used the recommended settings that Straight Talk customer support supplied. Nothing works. Sometimes my phone will receive 4G LTE data, but most of the time it does not. I cannot place phone calls either. My phone shows full service bars with a 4G LTE indicator. However, when I try to dial a phone number, the service indicator kicks down to an H (I'm assuming for 3G speeds) and the call does not go through. When I put the same SIM card back into my old phone, both data and phone calls work. Please help! I have no idea what's wrong. I really like the device, but obviously not having data or cellular service is a dealbreaker. PS When I call Google's support, they tell me it must be an issue with Straight Talk and to call them. Not very helpful.
Click to expand...
Click to collapse
More than likely it is an issue with straight talk. ATT (which I'm on) usually needs to add your phone to their system. I.e. Registering the imei on their network. I would definitely suggest talking to straight talks customer care and make sure you don't need something like a new sim card or to have the phone provisioned to their network. Also your signal dropping from lte to H is normal as ATT doesn't have voice over lte. Which leads me to believe the phone is doing what it's supposed to but the network is not allowing the call to be placed. Same would go for data over their network.

Sprint HTC U11 unlocked but not working properly with T-Mobile

So I recently bought a Sprint HTC U11 off ebay, and at first it didn't work at all with my T-Mobile SIM, all it showed was a full strength signal with a capital R next to the signal bar. I called Sprint and they confirmed it's unlocked, although they said it may still be tied in some way to the original owners account, which could potentially cause problems.
I managed to get it working on LTE, by going into testing mode (*#*#4636#*#*) and setting the network to CDMA/LTE only, but with this setting I can only use Data, no Calls or Text. It is also has Sprint as the provider instead of T-Mobile, and I can't switch on VoLTE (greyed out in the Testing menu).
I tested it with some of the other settings, but anything that turns on GSM makes it glitch out, connect for only a few seconds to either T-Mobile or U.S Cellular (a provider I automatically roam on where I live), and then disconnect and refuse to reconnect to anything until I switch back to CDMA/LTE and reboot.
Is this a common problem with the Sprint version of this phone? Are there any fixes for it? The phone is currently not rooted or modified in any way, and is running Android 8.0, Software version 2.33.651.10.
Thanks for any help.
Packaroo said:
So I recently bought a Sprint HTC U11 off ebay, and at first it didn't work at all with my T-Mobile SIM, all it showed was a full strength signal with a capital R next to the signal bar. I called Sprint and they confirmed it's unlocked, although they said it may still be tied in some way to the original owners account, which could potentially cause problems.
I managed to get it working on LTE, by going into testing mode (*#*#4636#*#*) and setting the network to CDMA/LTE only, but with this setting I can only use Data, no Calls or Text. It is also has Sprint as the provider instead of T-Mobile, and I can't switch on VoLTE (greyed out in the Testing menu).
I tested it with some of the other settings, but anything that turns on GSM makes it glitch out, connect for only a few seconds to either T-Mobile or U.S Cellular (a provider I automatically roam on where I live), and then disconnect and refuse to reconnect to anything until I switch back to CDMA/LTE and reboot.
Is this a common problem with the Sprint version of this phone? Are there any fixes for it? The phone is currently not rooted or modified in any way, and is running Android 8.0, Software version 2.33.651.10.
Thanks for any help.
Click to expand...
Click to collapse
Do the following on the thread and everything will work.
https://forum.xda-developers.com/u11/how-to/convert-sprint-branded-u11-to-unlocked-t3664154

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