Hi guys, my phone dropped into the wash basin under running water. I immediately took everything apart and put the phone into a rice bag. after a few hours i tried on'ing it.
It shows the HTC Logo, but then it blanks out after that. I havent used my warranty so I think there still is warranty? Do you think they will fix my phone for me? Because its rooted with Android HD. Thank you.
Check out my experience http://www.howardforums.com/showthread.php/1748623-washed-sensation?p=14682171#post14682171
Dam, I think I didnt wait long enough for the water to be dried. Did I fry the components ><?!
It works perfectly except for the part where the screen doesnt turn on ><!!
I know there is a sticker that they place on them that i believe changes color when it gets wet to advise them of water
Damage.
HTC Sensation 4G with Beats Audio
You should have waited longer. Your reaction with the rice was perfect, but let it sit there for 24h or so! I screwed my previous phone this way.
So let it dry longer, try again. Everytime you're turning on your device, you're possibly damaging it.
Okay, Hopefully I havent damaged it fully. I saw a slight sign after i hair dryed it and the screen flashed again. Now I'm gonna put it in rice and leave it overnight. tomorrow morning if it doesnt work, Im gonna bring it to the shop. Hopefully no cost needed to repair this phone >< Im just a kid an i dont got money to spare haha. thanks guys, let u know the results soon
Are you serious? You dropped it in water, so you have no warranty. If you remove the battery you'll see a little sticker that is now pink, it used to be white. That's how they know it has been in water and there are indicators inside the phone too. Water damage voids all warranties. You'll be paying for this one.
I dont have any o.o maybe its remove or smth? wud that be a problem?
A missing indicator is usually looked at the same way as a tripped indicator, but, like i said before, there are other indicators hidden inside the phone as well, so they will be able to tell for sure that it has taken a dip.
Ah ic , oh well, doesnt hurt to try . I guess it would be better to spend some money on fixing it then spending extra and getting a new one
Well I'm guessing repairs would be around $100-150 USD depending on what needs replacing, so still cheaper than a new one in most cases, but not all. Never heard of repairs being less than $100.
As for the white indicators turning pink/red you can play that off as condensation from your pocket. For ex "i work in the heat and im guessing the condensation must have turned the indicators pink. You can always fool and or deny on insurance claims. Tmobile tried to call me out on a vibrant 4g that had water damage and i told them some BS and they tried to fight it. I was directed to cancel my contract and next thing i knew they removed the charge on my account. Just play dummy and if they dont bite throw a fit. Works everytime.
sent from my Sensation
Didn't go to htc service center yet. Today I woke up and it started working again, just that theres water under the screen. Immediately off it again and let it stay in the rice packet. Going overseas tomorrow, maybe tomorrow i'll check again. If theres still water I'm just gonna leave it there for two weeks while i'm away. I don't wanna be impatient and get it short circuited or anything.
fmedrano1977 said:
I know there is a sticker that they place on them that i believe changes color when it gets wet to advise them of water
Damage.
HTC Sensation 4G with Beats Audio
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There is most definately a moisture notification thing. They can see that and know it got wet.. Not sure what provider you have but mine will replace if device gets wet.. TMOUS (if you have the insurance)
Guys, my phone's LCD is somewhat has water in it or underneath it, other then that, when start up, it doesnt show the HTC Logo part. Any idea how to remove the water? I put it inside the rice for around 2days straight now, still not going away
Related
Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
thelastjedi said:
Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
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You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
ianwood said:
You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
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Yeah, pretty much ^^
uggg...may be too late. If you get a significant amount of liquid on or in your phone the worst thing you can do is turn it on.
You should have:
1. immediately removed battery and placed on a paper towel.
2. immediately place phone in a bag of rice for a minimum 24 hours if not 48 before ever powering back on.
Still its worth a try....remove battery and leave in rice for 24 hours....try again....maybe it didn't fry anything when you powered it on...but you definitely need to finish getting the moisture out of the inside via the rice absorption.
I had my old tilt in a pocket submerged in a swimming pool for a good 15 minutes before realizing my blunder. When i realizing it i didn't try to turn it back on. Left it in rice for 48 hours and everything work fine (luckily the phone was powered of when i got in the pool so that probably helped avoid anything frying).
Haha, I once accidently dropped my old Samsung Epix in a bucket of water and it still booted up and worked but most of the features are dead but screen and all still works. It looked like it was wrecked. I got it replaced under my insurance which is a good thing.
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
swedishcancerboi said:
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
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funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
Thanks guys, I have put my phone in a bowl of rice hoping it will get cured.
If not, will ATT not service my phone under warranty ? I read somewhere that replacing the wifi/bt chip costs $70 with ATT. Has anyone done this here ?
Thanks all for your quick replies ! Much appreciated. I will keep everyone updated on how this issue pans out so it will help someone in the future
Tesist the urge to take out Nd test.....leave at least 24 hours without touching
Sent from my SAMSUNG-SGH-I897 using XDA App
ianwood said:
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
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How do I check for the moisture indicator ? Any easy steps ?
It is the white (or not so white anymore) square in the battery compartment.
bames said:
funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
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I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
swedishcancerboi said:
I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
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i know i thought it as funny haven't seen that episode in a long time...almost as good as towlie
i am just always surprised to see the posts where someone gets there phone wet (washed in laundry, dropped in toilet, spilled significant amount of liquid on it) and the first thing they did was tried to turn it back on almost immediately.
btw if your looking at the moisture indicators for warranty purposes its quite possible you have to completely open the shell. Usually they have one visible without taking the phone apart but its not uncommon to have a secondary marker inside the phone where it would be harder for someone to tamper with. Can anyone confirm where all the cappys markers are?
Been a while since I had mine apart but I don't recall seeing one inside.
newter55 said:
Been a while since I had mine apart but I don't recall seeing one inside.
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wasn't sure....my Tilt2 had one in the battery compartment and one on the motherboard that could only be seen by opening the casing
hello last night i was at a coffee house i left my sidekick 4g on the table while i went and get my drink my clumsy friend trips and spills coffee all over my cell o kinda got it dry and the screen is a bit messy inside the camera just cleared up everything seems to be workin except the sim card port my sim card does work since i have it on a back up cell but wen i put on my sidekick it wont even give me data nor show that its in the phone wat can i do or is there anything i can do
snoriega said:
hello last night i was at a coffee house i left my sidekick 4g on the table while i went and get my drink my clumsy friend trips and spills coffee all over my cell o kinda got it dry and the screen is a bit messy inside the camera just cleared up everything seems to be workin except the sim card port my sim card does work since i have it on a back up cell but wen i put on my sidekick it wont even give me data nor show that its in the phone wat can i do or is there anything i can do
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is the water damage tab turned pink?
yea it did its not all pink but its pink all right
snoriega said:
yea it did its not all pink but its pink all right
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how new is the phone? maybe with some sweet talk you can get it passed a rep to get it repaired or just wait it out a little while dry it out and try again in 2 or 3 days
got it in May so its new lets hope i just been letting it sit
snoriega said:
got it in May so its new lets hope i just been letting it sit
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well i hope all goes well
thank you
The best thing to do with any water damaged phone is to immedietly pull the battery out and stick it in a bowl of dry rice and cover it leave it for 24 hours the rice will draw out the moisture and hopefully phone will work again but usually its best to do this asap the longer the phone sits with liquid in it the more likely there will be damage
Sent from my SGH-T839 using XDA App
also just for next time (hopefully there is no) never power back on the device after water gets in it because you could fry something!
do what the post above said then you can power on!
As long as the water tab is another color, they're gonna charge you for a new phone. But as others said, the rice method is your best option.
Hope all goes well, I'd hate to see a Sidekick go like that.
I do electronics repair. I mostly work on laptops, but the idea is the same for cell phones. To repair a liquid damaged laptop I fully dismantle it, wash the mainboard with distilled water and a toothbrush, then I wash it again in 99% isopropyl alcohol. After that I place the board somewhere hot to dry. Above a low wattage lightbulb, on top of a heater vent, in a car in the sun, or on the preheater of our IR reflow station have all been used in the past. After it's completely dry I re-assemble the machine.
One of the key things about spill damage is working quickly. A laptop or a cell phone with water in it will often half-work initially. Water is mildly conductive, enough to cause circuits to malfunction. But it's often not conductive enough at the low voltages consumer electronics work at to cause immediate damage. That's why your phone still seems to mostly work in the minutes or hours after a spill.
But what happens if you keep using the device, hoping that it'll get better? Well, water corrodes metals. Aluminum, copper, iron, etc are all used inside our devices, and they'll happily corrode when they get wet. And if you turn the device on, the electricity will cause the corrosion to happen much faster. This build up of corrosion is much more conductive than straight water is. So before you know it, the corrosion will grow so thick on the closely spaced pins of a component that it shorts them together. BOOM! Now it's too late to take it to a professional. It's dead.
So keep that in mind, all of you, if you spill something on your phone, laptop, etc. Pull all power out right away, dry it quickly, and don't give it power again until you're sure it's clean and dry.
BTW, if you're unable to repair the phone, I would be interested in buying the speaker out of it. Mine has a horrible crackle that makes it hard to hear what some people are saying.
excuse me for the very long title. I being the brilliant human being that i am went into a pool on the day of our independence with my beautiful HOX in my pocket. i sat there for about 5 min, totally sober mind you, then realized what an ass i was. i immediately went inside, shut it off and placed in rice. the next day i turn it on to see if it works and indeed it does. The only visible problem was water under the screen though the screen worked fine. i turned it back off and put it back in rice so as to give the rice ample time to perform its magic. 3 days later i check again and it still works. i decided to switch back to the HOX and things were great. 2 days later however it would randomly shut off and take AT LEAST 30 min before it would turn back on. at the end of the day i took out the sim and threw it back in rice. the next day it wouldnt turn on and thats the way its been ever since. no light when charging ether. ive left it in rice for the past 3 weeks checking every once in awhile but to no avail.
so i know that water damage is the culprit as is my stupidity however im asking to see if there is anything that anyone can think of that might revive my phone? perhaps a batter replacement? or screen replacement? or find out what i shorted? ive taken it apart a little but have held back out of fear of being unable to put back together my already broken phone lol
any help is appreciated. Thank You
No resolution likely
sdonn said:
excuse me for the very long title. I being the brilliant human being that i am went into a pool on the day of our independence with my beautiful HOX in my pocket. i sat there for about 5 min, totally sober mind you, then realized what an ass i was. i immediately went inside, shut it off and placed in rice. the next day i turn it on to see if it works and indeed it does. The only visible problem was water under the screen though the screen worked fine. i turned it back off and put it back in rice so as to give the rice ample time to perform its magic. 3 days later i check again and it still works. i decided to switch back to the HOX and things were great. 2 days later however it would randomly shut off and take AT LEAST 30 min before it would turn back on. at the end of the day i took out the sim and threw it back in rice. the next day it wouldnt turn on and thats the way its been ever since. no light when charging ether. ive left it in rice for the past 3 weeks checking every once in awhile but to no avail.
so i know that water damage is the culprit as is my stupidity however im asking to see if there is anything that anyone can think of that might revive my phone? perhaps a batter replacement? or screen replacement? or find out what i shorted? ive taken it apart a little but have held back out of fear of being unable to put back together my already broken phone lol
any help is appreciated. Thank You
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Sorry about you phone. Being an electronic technician, I would say you unfortunately made a fatal mistake by turning the phone on before it was totally dry inside. Almost anything on the circuit boards inside could have shorted or partially shorted while wet. I don't think anyone could guess as to what component is bad now without swapping in known good parts. It might have been damaged considerably before you got the chance to turn it off after the soaking, and there's nothing you could have done after that point, although it seemed to OK for a short time. I'm sorry that I can't recommend any further remedies.
dmech1 said:
Sorry about you phone. Being an electronic technician, I would say you unfortunately made a fatal mistake by turning the phone on before it was totally dry inside. Almost anything on the circuit boards inside could have shorted or partially shorted while wet. I don't think anyone could guess as to what component is bad now without swapping in known good parts. It might have been damaged considerably before you got the chance to turn it off after the soaking, and there's nothing you could have done after that point, although it seemed to OK for a short time. I'm sorry that I can't recommend any further remedies.
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alright i assumed as much but thank you for the help. i feel like i can finally let go off my HOX
Take it apart and sell for parts. The digitalizer probably works fine.
Sent from my sexy white HTC One X on T-Mobile
You really have to take it apart before putting it in the rice. These things are sealed up pretty good these days.
Might just be the battery. If water got in the pack, it would behave as you described from internal shorting.
Sent from my HTC One X using xda app-developers app
Open it
At this point, you have nothing to lose by opening it up and drying it out for a week or 2. At least you'll get out any remaining moisture. You may just get lucky.
Also if there is corrosion, use 99% alcohol to remove it.
Sent from my One XL
ok so today a kid my mom babysits got ahold of my HOS and dunked it in the toilet... i caught him in the act and immediately grabbed it and dried it off best i could. it was in the water maybe for 1 second. when i pulled it out it was still on. lock button worked but screen was completely unresponsive. kept trying to unlock the screen but as i said it wasn't responding to me touching it. then it just turned off by itself and wouldn't turn back on at all. the notification light turned on (randomly, not from response to me trying to turn it off or on) and it was yellow and red. not completely one or the other. put it in a bowl of rice for a good 8 or 9 hours. pulled it out and now the notification light is off and still not responding to my attempts to turn it on. plugged it in to charger and no charging light. is there any hope for repairing it? or do i need to just buy a new phone...
not sure if it matters but details never hurt anyone.
s4
liquidsmooth jb rom
s-off
If you dont have any insurance or warranty that covers such damages, I would take it apart and clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
The odds are the screen is busted though, and will need a replacement.
The first thing you should do is getting the battery unplugged, so the device is completely powerless and let it be powerless for a day or 2.
Obviously, unplugging the battery on the HOS means disassembling the whole device...
j tag is the solution for ur problem..
Sent from my GT-I8150 using XDA Premium HD app
Well, Listen to me, ive had experience.
If you have the know how to break everything apart and clean the corrosion, then you might be lucky. If not, repairmen could do it for you, but with each option you lose warranty. And it is not guaranteed it will work 100%. If it does, then you just have to live with no warranty, if not, the repair centre will change your motherboard, for me that cost 190€.
So you pick.
If i would have known better on my case, i would have let repairmen try and clean it all up for a mere 30€ (if they could have repaired it) and THEN sent the device to offical repair centre when their efforts would have been in vain, cause you know, nevertheless the repairs are not under warranty for water damage.
Goatshocker said:
clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
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This will never work since you probably already have corrosion on the motherboard.
hunabku said:
This will never work since you probably already have corrosion on the motherboard.
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Ive saved 3 laptops by doing that, so it does work. Corrosion doesnt appear THAT fast.
Although reading OPs post again I see it was quite a while ago it happened, so there might be some minor corrosion.
Running a hairdryer across the board can save some bad connections in some cases as well- obviously not heating the board to sh*t, just a quicky.
Somehow, my wife managed to drop her phone in the toilet yesterday. For whatever reason, she was pulling her phone out of her pocket while facing the toilet and it slipped out of her hand and into the abyss...
She said it wasn't in there long, but it only takes nanoseconds for a submerged phone to die.... I didn't know about this until much later in the evening. She was using her phone next to me and I noticed it had the headset icon in the notification bar and asked her if that was some new app or something. That's when she told me what happened. She said she dried it off as good as she could and didnt notice any issues with the phone..
I took the phone out of the case to find it had been sitting in a shallow pool of water all day. We turned it off and left it in a sealed ziplock bag of rice with the air sucked out, and noticed the phone making a hissing sound as it was being put into the bag. Took it out this morning, and now the phone will not turn on at all, nor will it respond to adb when connected to a PC. The LED does light up when plugged into a USB cable.
I guess all i need to know is ... Is this a lost cause at this point? I'm getting a gently used Motorola Razr 4G from someone on Craiglist so she'll have something to use, but if this one is fixable, I'd be curious to get it working.
The hissing sound came from the lower portion of the phone, so I'm wondering if the water moving when we pulled the phone from the case got in there and fried the battery and whatever else.
Any helpful info appreciated. Or even if it's a lost cause... Just want to be sure before tossing or putting a bullet through this thing.
Thanks
Hmm not sure. If it won't turn on I guess it'd be a list cause. But I'd suggest always leave a Water phone in rice atleast 2-3 days. I left my m8 in heavy rain for an hour" was playing Bball and forgot about it lol" with the phone facing up and after 2 days haven't had a prob since but submerged is a different ball game. I've personanly dropped a couple phones in toilet and all died just my experience. Btw everytime I have a phone die I always get a droid Razer off Craigslist lol just a great phone for a couple months
Sent from my One M8 using XDA Free mobile app
myk.robinson said:
Somehow, my wife managed to drop her phone in the toilet yesterday. For whatever reason, she was pulling her phone out of her pocket while facing the toilet and it slipped out of her hand and into the abyss...
She said it wasn't in there long, but it only takes nanoseconds for a submerged phone to die.... I didn't know about this until much later in the evening. She was using her phone next to me and I noticed it had the headset icon in the notification bar and asked her if that was some new app or something. That's when she told me what happened. She said she dried it off as good as she could and didnt notice any issues with the phone..
I took the phone out of the case to find it had been sitting in a shallow pool of water all day. We turned it off and left it in a sealed ziplock bag of rice with the air sucked out, and noticed the phone making a hissing sound as it was being put into the bag. Took it out this morning, and now the phone will not turn on at all, nor will it respond to adb when connected to a PC. The LED does light up when plugged into a USB cable.
I guess all i need to know is ... Is this a lost cause at this point? I'm getting a gently used Motorola Razr 4G from someone on Craiglist so she'll have something to use, but if this one is fixable, I'd be curious to get it working.
The hissing sound came from the lower portion of the phone, so I'm wondering if the water moving when we pulled the phone from the case got in there and fried the battery and whatever else.
Any helpful info appreciated. Or even if it's a lost cause... Just want to be sure before tossing or putting a bullet through this thing.
Thanks
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I'm guessing no insurance on the device? Call HTC and ask them if they'll help you with their HTC Advantage
Sent from my Big Red M8
It's most likely dead. If a phone gets dropped in water while it's still on, water gets into the boards and shorts things out. IF she would have immediately turned it off and put it in rice, there might have been a chance. But since she used it while there was water inside the phone, who know what could have shorted out.
I guess this video is bogus.
All New HTC One (M8) Water Test Water Resistant?: http://youtu.be/uK1NF-Aukzo
Sent from my HTC6525LVW using Tapatalk
Lodingi said:
I guess this video is bogus.
All New HTC One (M8) Water Test Water Resistant?: http://youtu.be/uK1NF-Aukzo
Sent from my HTC6525LVW using Tapatalk
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I wouldn't call it bogus, just lucky.
The phone doesn't have any way of keeping water out, some phones will survive water submersion and some won't. This is the case for any phone model.