Need help from Verizon employee - Verizon Droid Charge

So i am dropping 4g a lot and i am pretty sure it is my sim. It happened to me once before i started rooting so i went to a Verizon store, they inspected my phone for about an hour and then swapped my sim.
I am not home right now but once i get back to Madison i am going to flash to stock and go to a store. Basically i want to know how to get an employee there that knows what he is doing because i know they exist. most of them follow instructions from a computer and try to get you to buy an accessory. I would prefer to be in and out in 10 mins because it is a simple sim swap.
Sent from my SCH-I510 using XDA App

You could just go buy a sim and leave. Or buy online. Ive noticed some spotty data now and then around Milwaukee....however.... with the lack of snow I have spent a lot of time on wifi sitting on my ass at home.
Sent from my mobile office.

mkarps said:
You could just go buy a sim and leave. Or buy online. Ive noticed some spotty data now and then around Milwaukee....however.... with the lack of snow I have spent a lot of time on wifi sitting on my ass at home.
Sent from my mobile office.
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Yeah I'm in milwaukee right now and the 4g is crap. Way better in Madison.
Sent from my SCH-I510 using XDA App

You shouldn't have to buy a new SIM, if it is causing issues, VZW should swap it out free of charge.

imnuts said:
You shouldn't have to buy a new SIM, if it is causing issues, VZW should swap it out free of charge.
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I know that. I an just looking for something like "can i talk to someone that knows what they're talking about?" so i can get in and out quickly.
Sent from my SCH-I510 using XDA App

When your dealing with customer service/tech support it's kind of random to find someone who knows what they are doing. However, if you complain enough and know exactly what you want from them going in, you can probably get them to do what you want with patience and persistence.
Sent from my Nexus S 4G

I agree, it's completely random. I got laid off with all the techs, but people all over nyc and new jersey on the vzw side would call me for any major issues instead of tech support(not to toot my horn, but it goes to show you how random it is...even when you had direct lines to knowledge people who have access to stuff you need normally 9/10 times would fall back on pre generated info). Honestly I would keep trying till you get what you like , our get a sim swapped and you can get a free sim swap from any store our they can mail out from tech support, though the store is faster. Also if someone else has vzw service and 4g check there service they should have around the same service, I.e. 1 bar to your 3 or similar.
4G LTE Tapatalked

Related

Free 3g home signal booster from T-Mobile

Check out this thread in the Desire forums http://forum.xda-developers.com/showthread.php?t=960076.
Wow, this is the best thing since slided bread (assuming it works). Just called 1-877-724-4659 and a human answered on the first ring. Just asked if I got any type of 3g signal and I said only at front door (true) and that my wifi calling sucked because of my lousy Fios wifi router (true). She said ok and they are shipping it.
It seems that the reason you need a landline is because the 3g repeater throws off the location that 911 will get if you call from your cell phone in your house. She said it can throw it off by 5 miles which would suck in an emergency. They don't want to be responsible for a bad 911 result.
Letting my parents know about this now, Thanks for the heads up.
they have HSPA but a stupid low signal at their house.
It works, I started a thread exactly like this in the G2 section. It came in less than a week and was literally a plug and play setup. And it works great. I get almost 5mbps now in my house instead of Edge speeds.
Sent from my HTC Glacier using XDA App
Just tried, can't do it if you live in a condo/apartment since it would have the potential to throw off a neighbor's 911 location as well. Just a heads up to anyone in a similar situation.
does this have any impact on our HSPA+ speeds?
Lockeskidney said:
does this have any impact on our HSPA+ speeds?
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+1
also...any cost to this device or is it just call the phone number and voila they send you that big cell antenna ?
Freek91 said:
+1
also...any cost to this device or is it just call the phone number and voila they send you that big cell antenna ?
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umm so I called and I have to pay for shipping...cost me $5.43 for shipping and handling and they send you 3 surveys you have to take
other than that..its free...
cybereclipse said:
umm so I called and I have to pay for shipping...cost me $5.43 for shipping and handling and they send you 3 surveys you have to take
other than that..its free...
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as of right now its only for residences though so if you live in an apartment your kinda SOL. and for employees its a no go too they wouldnt let me get one haha.
cybereclipse said:
umm so I called and I have to pay for shipping...cost me $5.43 for shipping and handling and they send you 3 surveys you have to take
other than that..its free...
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cool thanks for the info
so has anyone seen improved 4g speeds? obviously 3g and 4g work off different cell freq but im curious as to if the overall speed across all cell freq are improved
Thanks OP I just got done and getting mine shipped free.
I'm not sure if it increases 4G TBH. Because I have never seen higher than 6.5mbps in my whole city. But it shot my 3G WAY up.
I used to get .05-.50mbps, Edge only in my whole house except up in the corner of one upstairs room. I put the repeater in the that room and the transmitter in my living room and now I see 3-4mbps in my whole house during peak traffic. In the middle of the night I randomly run speedtest (yes, I'm a junkie) and I'll see 6mbps.
BIG thanks to the OP, as I needed on of these bad
the rep told me its some sort of test market deal, and they only 1000 slots for the market research
just be nice, and they may even throw in free ground shipping too
crxtasi said:
Thanks OP I just got done and getting mine shipped free.
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aww guess I didn't get the nice guy
Just got mine and free shipping as well! woohoo!
Amd4life said:
BIG thanks to the OP, as I needed on of these bad
the rep told me its some sort of test market deal, and they only 1000 slots for the market research
just be nice, and they may even throw in free ground shipping too
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Pretty sure that's how it started, but this deal has been going on for like 6 months now. I'm sure it has well over a thousand participants by now. When I got mine last month, the chick even told me they have all the survey data they need and wouldnt even be sending me any.
Also you are supposed to live in a single family dwelling and have a landline, however they do not verify either, so if you really want one, just tell them what they want to hear.
Sent from my HTC Glacier using XDA App
called 877-724-4659
just played really stupid
told them my connection is really bad, which it is
toggles from no bar H to full bar E, which would be ok if i got data through E, but 99% of the time i dont. have to toggle from GSM/WCDMA auto to GSM only, then back. though it was the phone, but other places i get E there's no problems. anywhooooo
some things that may help
1. tell them you're getting really crapy reception at your house - this is key. make sure you tell them it's a detached house
2. tell them you DO NOT have internet at your home
3. tell them you use the phone for work
they're shipping mine out today with free ground shipping.
YOU ROCK FOR POSTING THIS !!!!!
I told them I have WiFi calling but it drops and I still got one. And while I was on the phone my call dropped and he had to call me back. Be here in 3 days with free shipping. Thanks op.
Sent from my HTC Glacier using Tapatalk
So I called and I live in an apartment. Of course they knew this because of my billing address. my apt # is 2. It's a 4 family apartment building. I lied and basically said that it's a two family house and my mom lives in the apartment downstairs so even though I have an apartment # that there are only 2 apartments. They approved me and are sending it to me!! Thanks OP!
edit: It was free shipping.. they offered express shipping for 19.99 but I just chose standard
edit 2:
I guess this is what we are getting?
http://www.geardiary.com/2010/10/26...ooster-to-maximizes-3g-data-service-in-homes/
I'm glad i could give a little back to the community.
Yes, you need to live in a single family detached dwelling.
No, they didn't say anything about a shipping fee.
Yes, they ask that you complete 3 surveys. I have no problem at all helping them help customers.
graffixnyc said:
edit 2:
I guess this is what we are getting?
http://www.geardiary.com/2010/10/26...ooster-to-maximizes-3g-data-service-in-homes/
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Yep, that's exactly what it looks like.
Sent from my HTC Glacier using XDA App

[Q] Sick and tired of Sprint's HORRIBLE 3G service in my area...can I get some help?

I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
I feel your pain can't beat the price though.
Sent from my PG06100 using Tapatalk
benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
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Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
prboy1969 said:
Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
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Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
benutne said:
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
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Nope. Didn't make the least bit of difference. Download is still around 24(ish) kbps. I didn't mention it before but my upload is 10x my download at around 250kbps.
What Rom are you using? Well you can always call Sprint and complain. Explain to them how bad your Data services are. I've heard of them on more than one occasion, offering a free Airwave to customers with bad Data services. It may take more than one call. But if you get it for free it will be worth it.
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk
Btw forgot to mention use TWRP recovery! Wipe all system too. It is a great tool
Sent from my PG06100 using Tapatalk
benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
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Click to collapse
There is a thread in the Evo 3d forum here on xda that has the phone # for Sprints retention dept. If you call that number and explain that your cell and data signal sucks and you drop 2 out of 3 calls they should send you a Air Rave for no charge and won't charge you for the service. If I get time to nite and can find it I will post the link.
Edit: Here is the number for retention (877)775-4886 Hope you get some satisfaction I know it worked for me.
Sent from my PG06100 using Tapatalk
Almost makes me wish I had Crappy 3G in my area. Almost , but not really . Already been there done that and it was not a good time .
EDIT :
Was just reminded of something reading a post by sparksco. What radios are you using? Have you updated them?
halrulez said:
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
I think your right that the kernel does make a huge difference as well as the patch. If your phone is using all of your memory/ram then data connection has a hard time keeping up. Pershoot makes really good kernels...
Sent from my PG06100 using xda premium
I have fair 3g speeds but 4G coverage (which is why I went with sprint and the shift) in Atlanta is really spotty in the metro area. When you are any cell store the strength and speeds will be great to get you to buy in my opinion. You don't get to see how it will be in daily use until the contract and sale are complete
I can see downtown Atlanta from my condo but yet I get no 4G and fair 3G speeds. That's how it is all over Atlanta. I understand the frustration especially if you are paying the $10 4G fee. I went to ask about the coverage and speeds. I told the rep I was upset at paying a $10 extra fee for 4G when it is so spotty and slow. Apparently the $10 fee is not for 4G, insert bs excuse here ! While I can't be of any help to your speed issues I want to say that even where I live it's a problem. Most of the time I keep my phone connected to my wireless router and then in areas where free wireless is offered I connect to it running an SSH tunnel app to my router at home.
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
Sent from my PG06100 using XDA App
benutne said:
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
Sent from my PG06100 using XDA App
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Try THIS THREAD for what you need. Specifically THIS post.
when i updated the radio and wimax radio on my shift i did notice a little stronger signal in general. but in my experience especially in fringe areas, MOD MOD MOD MOD MOD then TRY TRY TRY TRY then AGAIN AGAIN AGAIN several PRL variations. i think in general the 00001.prl everyone agrees is a good one to start on. just make sure your phone is set with NO restrictions concerning data roaming. half the time at least half the time im not even on sprints network, lol. if i call customer service i usually get verizon, but i have got alltel and USCC before lol. heh, in the gulf of mexico it shows up as something like 'national calling system' or something lol.
i never noticed the thread recommended above, so i will trying that in approx. 47 secs lol! so thankd for pointing that out.
but always, when i doubt, keep adding towers.....
cheers,
disco
prboy1969 said:
Try THIS THREAD for what you need. Specifically THIS post.
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Well, after using the 00001 (or whatever) PRL that is 100% Verizon, my speeds have increased dramatically. Its like getting a new phone. I don't plan on using that long term as Sprint can get uppity about it but I'll try it for a while and then see if I can settle on some sort of hybrid approach or even that corporate PRL you linked to.
Thanks for the help. I'm a happy EVO Shift owner again.
No problem . Here to help .
Ok then. I switched to the Sprint corporate PRL. Went from full bars at home to two. I'll try it out for a bit and see if it sucks less than the normal Sprint PRL. Verizon is looking better and better even with the data caps.
Sent from my PG06100 using XDA App
Till you see your bill . Know a few Sprint people who switched to Verizon recently, about three months ago. They're crying big time . Both switched because they " get better reception " . But the Bill is crazy . One has had about $100 in overages . The other has great reception, but two weeks in he's already over his 2GB cap . No thanks to all that .
i have sprint but i put this prl on my phone and for last few days both data and voice have been better than 0001.prl, i'm in new orleans so i do not know bout other parts of country but i thought it worth posting.
cheers,
disco

Just canceled verizon service over this phone!

After having so so many issues with this phone and issues with my previous OG Droid i came to my wits end and dropped my service today after verizon refused to give me anything other than a Revolution or thunderbolt as a replacement!
Loving my Charge on Humble 4.22 with unlimited data. It can only get better when I move into Humble 5.0 or other EP4P ROM.
I really can't complain about this phone, although I'm sure I couldn't hang with stock.
Are you getting other service? In general, Verizon's network is superior. I'm sure that varies with location though.
i have my charge on humble and all i have to say is WOOOOOOOOOOOOOW.
The head of customer service told me that she wasn't recommending anything because a software update is coming. What a see you next Tuesday.
Sent from my SCH-I510 using Tapatalk
I was running a custom rom also but the constant lack of data is unacceptable! i have tried EVERY rom, modem and combination out there! after having 8 of the other droids, and 3 of these i was told that i could swap to ANY other phone i wanted so i researched it and chose the bionic because it has higher ratings the rep then told me no not that phone anything but that, so i said ok let me do some research and i did and decided to go to the iPhone for the reason of apple has better support! and the rep said oh, sorry not that either.... ok so if i can have ANY phone what can i actually have? he replied thunderbolt or revolution... UH.... NO... So o can canceled my service and will sacrifice the poorer networks....
I kinda feel stuck as well. But I don't want to cancel my service.
Someone call the WAAHmbulance.
Sent from my Droid Charge running Infinity Beta
Rofl! In September, I had eleven gigabytes of mobile data downloaded through the cell network, mostly 4G. I have unlimited data. I'll never leave the big red.
Sent from my SCH-I510 using xda premium
kvswim said:
Someone call the WAAHmbulance.
Sent from my Droid Charge running Infinity Beta
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+1 I'm loving my phone lol.
Sent from my SCH-I510 using XDA App
klovar said:
Rofl! In September, I had eleven gigabytes of mobile data downloaded through the cell network, mostly 4G. I have unlimited data. I'll never leave the big red.
Sent from my SCH-I510 using xda premium
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same here man unlimited data and tethering ill never leave
The only issue you mention is "constant lack of data", which would seem to have nothing at all to do with the phone and a lot to do with the network. A Bionic doesn't have magic cell tower creation sauce in it. Neither does an iPh*ne. You say you've been through 11 phones over this, proving the phones aren't related, and proving that VZW has bent over backwards to please a whiney idiot. They've lost a pretty penny giving you phone after phone for something that has NOTHING to do with the hardware, because they actually care about whiners (most of us don't). Good luck finding another company that dedicated to keeping you around while they lose money on you.
If you KNOW of a better carrier in your area, from you know actually talking to real friends on other carriers in your area (if you haven't WAAHed them all away), then just switch to them. No need to post a gee tell me I'm right and a great martyr to strangers all over the world on a forum. Just switch.
Maybe you wanted to be Thomas Paine and start a revolution with all of us. Umm... too bad. Many of us get great service. Sorry yours sucks, but no need to post anywhere but a site dedicated to your local geographic area. Otherwise the info is pretty worthless to most of us.
Finally, THANK YOU, for finally leaving VZW. Your antics have contributed to driving up their overall costs (passed on to all of us eventually).
I dont see how you can complain when you were running custom roms.
Did you ever give the Charge a chance at a complete stock setup?
mtmcghee said:
After having so so many issues with this phone and issues with my previous OG Droid i came to my wits end and dropped my service today after verizon refused to give me anything other than a Revolution or thunderbolt as a replacement!
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I to was fed up with data drop but it isnt a charge issue. It's a network issue of some sort and as far as the bionic goes let me tell you. You aint missing much. Sure its nice and smooth but the screen is horrible.... i would choose the charge over this any day. Oh well, i lent my charge to someone and borrowed this bionic. Just waiting on the galaxy nexus to drop..... Best of luck with your new carrier.........
Sent from my DROID BIONIC using XDA App
i like the service and coverage that verizon offers, i have 5 lines with them 2 in which i carry with me daily! im not a whiny customer however when my blackberry can stay connected to the network and send/receive calls, messages, data, ect. and my charge sitting right next to it cant i have a problem! the first month i had this phone i had no problems then things went down hill so i started experimenting with roms to see if any of them helped, some did, some didnt. i wasnt trying to get the next best phone as im not in contract on any of my lines and pay the retail prices to avoid a contract! i simply want a phone that i can use without hassle. as for being on my 11th+ phone how is it my fault when my CLR shows up with a broken screen, broken keyboard, not able to boot, factory resets its self every 45min, speakers not work, wifi not work, oh best yet how about when you open the box and they send you a used phone that hasnt been inspected or cleaned!?! my problem is that i need a phone that works and they arent able to send me one, i even agreed to go to a non 4G phone and was denied! So ill go over to att where i expect things not to work!
Humble 5.0 has made this phone good and I agree with others dont leave big red when you have unlimited. Tons of new devices to come.
GL
Really not a good time to bail ... the latest EP4 leak is a big step up in modem performance (almost never drop data anymore -- If I do, it's for maybe 10 seconds).
EP4 will (supposedly) be released within the next few weeks OTA.
Plus this improved modem performance lets me use 2X Battery (similar to Juice Defender) to turn off data while the phone is not in use, yet turn it on every xx minutes to check email, etc.... resulting in a big battery savings. I could never do this with the previous leaks or when the phone was stock -- it would take FOREVER to pick up data each time I turned the screen on.
ilovesoad said:
The head of customer service told me that she wasn't recommending anything because a software update is coming. What a see you next Tuesday.
Sent from my SCH-I510 using Tapatalk
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We are past Tuesday WTF? I'd call back and demand satisfaction!
Now it the wrong time to switch carriers. Unless you go to Sprint. Verizon's Unlimited Data on 4G @12mbs(av.) is something I would have tried to stay and deal with.
I understand your fustration. All I want is a phone that works and does what was promised. I tether and still have probs when playing Xbox live, or downloading torrents. Speedtest gets me 12mbs, but still have problems then it locks or freezes. So I know what you mean. I've tried ALL ROMS. I'm on Humble 5.0 right now, and I love it.
But all you need to do is restart, or turn off then on mobile data, and it works. It'll work for awhile. But there are still those problems that happen. Despite all that...I still Love Verizon. I've had no probs with cust serv or phone coverage. To me, the problem is bad, but not enough to make me EVER leave Verizon.
Luckily I won this phone and still have my new every two discount. So I will sell this phone for 200 and end up paying 50 for Galaxy Nexus. I hope that the problems with tethering and data freezing don't exist with the GN.
I've had them all. Treo on ATT, Samsung Flip Phone on Sprint then flashed to Cricket, G1 on T-Mobile, then Droid Eris and Charge on Verizon. VERIZON IS HANDS DOWN THE BEST!...Luckily I got unlimited data before it was gone. If you had that and let it go...I'm sorry, but I think you will look back and realize you mad a big mistake.
BlazinDANDAMAN said:
Now it the wrong time to switch carriers. Unless you go to Sprint. Verizon's Unlimited Data on 4G @12mbs(av.) is something I would have tried to stay and deal with.
I understand your fustration. All I want is a phone that works and does what was promised. I tether and still have probs when playing Xbox live, or downloading torrents. Speedtest gets me 12mbs, but still have problems then it locks or freezes. So I know what you mean. I've tried ALL ROMS. I'm on Humble 5.0 right now, and I love it.
But all you need to do is restart, or turn off then on mobile data, and it works. It'll work for awhile. But there are still those problems that happen. Despite all that...I still Love Verizon. I've had no probs with cust serv or phone coverage. To me, the problem is bad, but not enough to make me EVER leave Verizon.
Luckily I won this phone and still have my new every two discount. So I will sell this phone for 200 and end up paying 50 for Galaxy Nexus. I hope that the problems with tethering and data freezing don't exist with the GN.
I've had them all. Treo on ATT, Samsung Flip Phone on Sprint then flashed to Cricket, G1 on T-Mobile, then Droid Eris and Charge on Verizon. VERIZON IS HANDS DOWN THE BEST!...Luckily I got unlimited data before it was gone. If you had that and let it go...I'm sorry, but I think you will look back and realize you mad a big mistake.
Click to expand...
Click to collapse
Sprint is having their own data problems right now. You guys are complaining about dropping data until you reboot. How about not having any data at all regardless of how many times you reboot. That's how bad Sprint is in some areas right now (northwest Indiana). If I try to go to the market sometimes the phone will sit there for literally five minutes and still won't connect. I get data time-outs and the spinning circle multiple times a day. Which is why I went back to Verizon on my hands & knees hoping their network has improved in the past couple of years.
Big red came through. They have very nice CS (well 95% nice) LOL. I got the Bionic just in time to sell it after I use my upgrade to get the nexus!!!! (The Bionic is a very good phone BTW) Verizon service hands down beats the rest. When it comes to the big red, you get what you pay for. That's the truth.

rebooting to get data back??

Seems like today is worse than normal for data drops (like multiple times per hour) but most tines I have to debit to get it back. Airplane mode trick not working...also 3g not working at all. Anybody else having these issues?
ncwildcat said:
Seems like today is worse than normal for data drops (like multiple times per hour) but most tines I have to debit to get it back. Airplane mode trick not working...also 3g not working at all. Anybody else having these issues?
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Click to collapse
Where do you live? I am good in Madison.
Sent from my Gummy Charged GBE 2.1 using XDA App
Outside of Raleigh nc
Happens all to frequently for me. Go get a new sim from verizon, problem solved till next time:-/
p.s I'm on my fourth sim, and second charge. every month or so.
I really hope the SIM isn't gone - I hate going back to stock just to go to Verizon and get a new SIM, not to mention every time I go to Verizon I get hounded about "look at this new tablet" or "What can I try like hell to sell you even though you said 100 times you are just hear for quick service". They should really just give us new phones or replacements for all this bull. The Charge is a POS. I pay way too much with 4 smartphone lines to have to deal with this crap.
Sorry for the rant, but every time I call them I get a BS answer. I miss Alltel and their supurb customer service. I think once my contracts are up I am going to change carriers. LTE is not nearly as fast as it was before, and really isn't any faster than HSPA now
I just got off the phone with tech support regarding the same data drop issues. They insist on sending a CLN replacement and if that fails then call and talk about replacement options. Other people have even been able to swap out to a Rezound at no charge. Call tech support and see what they can do to help you out.
Sent from my SCH-I510 using XDA App
Lockett said:
I just got off the phone with tech support regarding the same data drop issues. They insist on sending a CLN replacement and if that fails then call and talk about replacement options. Other people have even been able to swap out to a Rezound at no charge. Call tech support and see what they can do to help you out.
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if anybody is able to get a replacement for this problem please let me know! because all this is killing me but i don't want tto call Verizon and go through all the trouble they aren't just gonna give me a replacement
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I had a problem earlier for a little bit. Toggle airplane worked for me atleast. I have a spare sim. Just called when my wife was getting a CLN and said I need a sim. Funny thing is the phone was regular mail at 5 days and my sim card was a full box fed ex 2 day. Wonder why charges are so high.
Tech support told me that they are sending me either a thunderbolt or rezound...he mentioned thunderbolt first and when I told him I already had one of those and it had its problems as well, although none as bad as the charge pos, he said really it just came out last month...then further into the transaction he called it a rezound and not a thunderbolt so I honestly have no idea what to expect. He also sent the battery and door at no charge (said since I have 5 active lines he could waive the fee), but they will be in separate shipments. So either way I am better off than now, guess I find out in a few days what I get

Verizon's new WiFi policy?

My coworker was informing me yesterday that Verizon is soon going to make changes when you upgrade your phone contract.
The big change he pointed out was that you will have to specify a WiFi network and then any WiFi network you connect to that is not the one specified will be counted as data.
Has anyone else heard of this? He didn't give me a source and I can see big red doing something like this.
I am not sure how credible my coworker is since I can't find any info about it.
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That sounds pretty nonsensical.
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Yeah, I think your coworker is full of it.
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dohturdima said:
That sounds pretty nonsensical.
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+10000
BS! They can't charge you for data that they aren't providing.
ricecake2000 said:
My coworker was informing me yesterday that Verizon is soon going to make changes when you upgrade your phone contract.
The big change he pointed out was that you will have to specify a WiFi network and then any WiFi network you connect to that is not the one specified will be counted as data.
Has anyone else heard of this? He didn't give me a source and I can see big red doing something like this.
I am not sure how credible my coworker is since I can't find any info about it.
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They can't do that, they have no idea what Wi-Fi networks you connect to. It would be impossibe.
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FNM
That's like the cable company charging you to watch a friends tv that uses direct tv hahaha
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Even though Verizon is hungry and eager to maximize their profits, it is not logistically and technically possible to do this.
Find a new job as you work with some dummies.
Thank me later.
I agree that its very unlikely but you have to think about it from the technological side, they already monitor everything we do even if we are on our own WiFi connection. Its completely possible technologically speaking, with all the random spyware they add to our phones and all the bull**** monitoring what we do with our phones so they can make more money on us by selling said information to a 3rd party, I can honestly see the greedy bastards trying to do this. Them getting away with it on the other hand is highly unlikely, I'm pretty sure there is something illegal about this, but even if there is it wouldn't be the first time they paid lobbyists to go bribe/help them understand why this should be allowed under the law.
I'm not saying this will happen, but honestly the way VZW and AT&T have been getting worse and worse lately nothing would surprise me.
I remember when I first got a MiFi, I can't remember what they called MiFi's when they first came out years ago, that they advertised you could use your MiFi account info to sign on to their WiFi hotspots and use them. Well what they didn't tell you, and this could have just been regional, was that when you signed on they charged you for using it, and then a year or so later they said you could be charged or it could count against your monthly MiFi allowance. It didn't last for very long but they did try that, and it seems similar to what the OP said.
I really just think your friend was full of it, but anything is a possibility with VZW, AT&T, or T-Mobile. There is always a catch, like with T-Mobiles unlimited plan. You get 100MB of 4G speeds but anything over 100MB and you get dropped to 2G speeds. I was considering switching to T-Mobile until I saw that.
I am hoping that Google and Dish don't get blocked by VZW, AT&T, and T-Mobile. I will switch to Googles cell service as soon as they launch it in my area, even if I can't get service at my house, just to get the hell away from VZW.
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Ha
Even though this sounds like bs i would not put it past big red to try a stunt like this....

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