[Q] Should I Returning for replacement? - AT&T Samsung Galaxy S II Skyrocket SGH-I727

Hi,
I just bought white AT&T Skyrocket couple of days back. I have few issues.
1. battery is not good at all (I am working on re-calibrating the battery by wiping the battery stats and then charging/draining and recharging). Hopefully this problem may be solved.
2. Black blob test failed. I can see many many lines on that screen test. I am still okay with the screen. Because you only notice this in low light and less brightness.
3. My main concern is camera, When I click the picture it looks bright, but when it saves and I review it is very dull. This is a great concern.
Now I am thinking that is it because of the screen issue I have?
4. If I finally decide to return, can I just perform factory reset and it will take care of root/CWM? If not then what should I do?
Please advise..

Have no issues you are complaining about.. return it and get another phone..

Thanks
Thanks for quick response, but as I stated that my phone is rooted on the stock ROM. How should I return to stock, meaning do i have to remove rooting and CWM?

same for me, got the rogers version and picture are beautiful, battery problem i did have with my 1st skyrocket and i returned it a few days later, i seems as it takes a few days/week to unlock full capacity, also a little fine tuning with JD Ultimate gave me about a day and a half on regular use

ask_j said:
Thanks for quick response, but as I stated that my phone is rooted on the stock ROM. How should I return to stock, meaning do i have to remove rooting and CWM?
Click to expand...
Click to collapse
I really don't think the att&t people are going to check for root... if you are in your 30 window. just return it and don't bother unrooting it..

Related

Is this how it starts?

Bad day today. This morning started out with a very difficult time getting the screen to work. Everything took 2-3 touches. Some things I had to give up on. This lasted all day. A short while ago I was reading some pages and it got so bad I just pulled out my tablet. 10 minutes latter I grabbed the phone and it would not activate...just a black screen. Battery pull required. I recalled reading about black screens of death.
Is this part of a normal pattern of quality decline I'm seeing? Ill keep an eye on it for a few days, I have a 30 day remorse period.
Thoughts, suggestions, words of wisdom? Just don't say root..won't root in the remorse period.
alodar1 said:
Bad day today. This morning started out with a very difficult time getting the screen to work. Everything took 2-3 touches. Some things I had to give up on. This lasted all day. A short while ago I was reading some pages and it got so bad I just pulled out my tablet. 10 minutes latter I grabbed the phone and it would not activate...just a black screen. Battery pull required. I recalled reading about black screens of death.
Is this part of a normal pattern of quality decline I'm seeing? Ill keep an eye on it for a few days, I have a 30 day remorse period.
Thoughts, suggestions, words of wisdom? Just don't say root..won't root in the remorse period.
Click to expand...
Click to collapse
Ummm.....
Rom?
Kernel?
Uv?
Profiles?
Oops didnt finish reading post. Root!
G2X
Sotty to say this mine does this.
Are you using auto brightness?
That's when my phone acts funny and don't want to wake up.
Sent from my LG-P999 using XDA Premium App
KRAZYADROIDMASTER said:
Sotty to say this mine does this.
Are you using auto brightness?
That's when my phone acts funny and don't want to wake up.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Everything is stock out of the box. If auto bright is selected by default then yes.
What timing for this to occur. My sensation just arrived in Seattle for delivery tomorrow. Was hoping for an honest comparison.
when i first bought the phone, the screen felt insensitive too, also 2-3 touch, especially that "touch android" in the beginning to set it up. It was ridiculous for first impression
But hey, i rooted it and flashed it with a rom & kernel so everythings all good
If it helps the first g2x I got 420 I didn't root and it wouldn't turn of after a week .. rooted replacement with faux and now its been good
Sent from my LG-P999 using XDA App
Sounds like after awhile the phone starts to misbehave on stock everything. I have seen other ppl complain having same issues while on stock.
I had a my phone getting hot and it rebooted after that and then apn would not stick. I'm glad I had apn backed up so it wasn't much of a problem.
Sent from my LG-P999 using XDA App
Well my sensation arrived this morning at 1113. Its now 137 and its still not running. Apparently are still downloading. On the G2x, same apparently 20 minutes tops.
First thoughts after that, sensation is only a few fractions wider. Side by side no wifi, g2x pulls 2 bars 4g. Sensation 2bars 2g.
Screen comparison ...toss up..both look good...better? ?? They are different...
Scrolling is different. G2x is smooth uni page, a continuous page action. Sensation is page by page.
So far I'm leaning strongly towards g2x...except for that touch screen worry. That plays very heavy here. With no fix in sight, g2x would go back. But I've got 30 days
Sent from my LG-P999 using XDA Premium App
Just perform a factory reset or reflash your rom and kernel to fix the black screen issue. Mine started doing it and that fixed it. Everytime I tried to unlock the screen it went black but was still on technically cuz I could unlock and open apps. I had to hit the unlock button and have mg finger on the screen already to keep it from going off, then I could unlock it.
JHaste said:
Just perform a factory reset or reflash your rom and kernel to fix the black screen issue. Mine started doing it and that fixed it. Everytime I tried to unlock the screen it went black but was still on technically cuz I could unlock and open apps. I had to hit the unlock button and have mg finger on the screen already to keep it from going off, then I could unlock it.
Click to expand...
Click to collapse
hes all stock but yea he could do a factory reset of stock rom i dont really see it doing anything unless there is a corrupt app and the way to fix that is factory reset then when it says restore backup data you uncheck it, this way it doesnt restore anything or any app that was corrupt and then start fresh one app at a time, and keep it on for a few days then if its good add another app. thats the real way to find out, it is tedious and time consuming but it u will find out what it is. but... after the remorse period he could add throw on another rom and kernel that solved my issue with sleep of death issues on stock
With stock there is a bug where it is always in engineering mode or something like that. There is a patch available in the development section, but don't remember if root is needed to apply it. How long since you last shut the phone off? If I remember right, that bug would cause everything to slow down really bad after a couple days. Try rebooting once a day and see if this issue comes back. If that works, you may be able to get by until you are willing to root.
jsapp said:
With stock there is a bug where it is always in engineering mode or something like that. There is a patch available in the development section, but don't remember if root is needed to apply it. How long since you last shut the phone off? If I remember right, that bug would cause everything to slow down really bad after a couple days. Try rebooting once a day and see if this issue comes back. If that works, you may be able to get by until you are willing to root.
Click to expand...
Click to collapse
Yes root is required because it requires ClockWorkMod to flash it.
This is why the phone boots up so quick out of the box because it doesn't preload anything but this causes it to become overloaded and run out of memory after some use and locks up.
The LG O2x had the same issues.
Stock REQUIRES the patch to function properly. Or just flash CM7 and enjoy the wealth of great features.
player911 said:
Yes root is required because it requires ClockWorkMod to flash it.
This is why the phone boots up so quick out of the box because it doesn't preload anything but this causes it to become overloaded and run out of memory after some use and locks up.
The LG O2x had the same issues.
Stock REQUIRES the patch to function properly. Or just flash CM7 and enjoy the wealth of great features.
Click to expand...
Click to collapse
My thinking...and pardon the train of thought....if something out of the box is broke...like this....then...rooting it still leaves me with a device that had to be fixed...by me. I had 10 days of no issues with the G2x. I ordered and received the Sensation only because my son has one...and its nice. I have 30 days to try them out. I wanted to test them side by side....for basic comparison, the way I use a phone. Once I decide which one to keep, then root will most likely follow. But rooting to be able to compare side by side....misses the point of the comparison.
3 hrs after starting the setup on the Sensation...the battery is charged and everything is setup to test. One of the first, less obvious things I noticed on the Sensation is the multi tasking....running things like restore and browsing at the same time...is way slower than the G2x. It took 90 minutes to download the apps from backup....on the Sensation....the G2x is maybe 20 minutes. That couldn't be right and I tried it again. Still a long time. Finally I tried it again..and just let the phone sit...didn't do anything else....it downloaded just like the G2x.
When considering which phone, do I think about that slowness...in comparison to say....the Touch problems, Black screen problems....and reported rebooting....sure...thats why I'm testing them side by side.
alodar1 said:
My thinking...and pardon the train of thought....if something out of the box is broke...like this....then...rooting it still leaves me with a device that had to be fixed...by me. I had 10 days of no issues with the G2x. I ordered and received the Sensation only because my son has one...and its nice. I have 30 days to try them out. I wanted to test them side by side....for basic comparison, the way I use a phone. Once I decide which one to keep, then root will most likely follow. But rooting to be able to compare side by side....misses the point of the comparison.
3 hrs after starting the setup on the Sensation...the battery is charged and everything is setup to test. One of the first, less obvious things I noticed on the Sensation is the multi tasking....running things like restore and browsing at the same time...is way slower than the G2x. It took 90 minutes to download the apps from backup....on the Sensation....the G2x is maybe 20 minutes. That couldn't be right and I tried it again. Still a long time. Finally I tried it again..and just let the phone sit...didn't do anything else....it downloaded just like the G2x.
When considering which phone, do I think about that slowness...in comparison to say....the Touch problems, Black screen problems....and reported rebooting....sure...thats why I'm testing them side by side.
Click to expand...
Click to collapse
And, as I'm sitting here....the G2x just did its first reboot. this kind of tells me...well... lets wait a week....and see.

Phone keeps shutting off randomly and vibrating..

Well, what the title says. It's becoming extremely annoying. Any suggestions?
what rom are you on?
I was on stock UCLA3, but when this problem occured I completely went back to stock. Still exists.
have you tried to do a 3e recovery factory restore?
I don't know what to do, honestly. I'm open to any suggestions! I'll look that up, thanks in advance.
Flash a custom rom with good kernel!
Well, I returned the phone to its original state. Exactly how I bought it.. The problem still exists. I don't think this is a kernel/rom issue.
What does ATT look at when they do exchanges? My counter says 2, is that a bad thing? Or can I just say I was trying to restore it because it kept shutting off and I didn't exactly know what I was doing? It has to be something with the hardware.
MAGiK9 said:
Well, I returned the phone to its original state. Exactly how I bought it.. The problem still exists. I don't think this is a kernel/rom issue.
What does ATT look at when they do exchanges? My counter says 2, is that a bad thing? Or can I just say I was trying to restore it because it kept shutting off and I didn't exactly know what I was doing? It has to be something with the hardware.
Click to expand...
Click to collapse
Yeah thats a bad thing, but they probably wont say anything. Don't mention anything about the counter
I started having the exact same issue this last weekend, took my phone into At&t warranty center, they replaced the battery and did a reflash back to factory rom. Still had the issue after that. The problem didn't start till after I took it out of my otter box and started taking the back off to pull the battery for rooting and flashing roms. Since i have put the phone back in the otter box case I have not had it restart on my yet. I am thinking it is a loose back cover and the battery is being knocked loose and then back in place hence the restarts. Just some of my observations from my own experiances with this same problem.
Ironically, mine has never happened until I took it out of the Otterbox Commuter case.
luckily i haven't had this issue, and i have removed it like 8-10 times before learning I didn't have to...
I took my phone to the att store so they could look at it.. I explained what was going on and the guy told me he was going to check the counter.. BUT he never did. He ordered me a new battery, and if that does not work they will send me a new phone. However, i'm going to get the new phone anyway.
Reboot issues and battery
Ok, same problem here, ICS leaked 4.0.3, Samsung Galaxy S2 skyrocket. Thought it was setcpu and/or busy box, not.. I notice that when I moved my phone in an odd manner it would reboot. Removed the battery cover and noted that there was play in where the battery sat, so much so that I was able to stick my finger nail into the separation, I don't know call it a half a cm. Any way, I took some note book paper, made a wedge so the battery was nice and tight... so far so good. Will let you know.
I'm not sure if this will be any help or not. My phone has done the same thing a couple of times and at least twice I've noticed that it was because I had the phone in my pocket and I was accidentally holding down the power button when I was bending over/squatting/etc. As for the other times it has restart on its own, I have no idea. It's been at least a month since those happened though.

[Q] phone turning off randomly

Hi, I have searched all over this forum and Google, and tried every solution on offer, but to no avail. My last resort before condemning the phone is to see if anyone has any bright ideas.
Basically every time I flash a new ROM the phone is fine for a couple of days, then it starts switching off randomly this gets more frequent over the next couple of weeks, until it becomes unusable. I have tried different Sim cards, different sd cards, no sd card at all. Complete wipe of everything including sd card. Running with no apps and everything stock except signing into Google. I have tried sense roms and non sense based roms on ginger bread and ics. Everything works fine except for this problem. I feel it's not a hardwear problem due to it being ok for a few days after new flash.
My current ROM is the stock ruu, which is on its way to getting bad again after flashing it last weekend. I received the small update to the settings today which added the missing 3rd party app option, it hasn't switched off since then, but then it had only been a few hours, I am not hopeful!
I haven't tried a new battery as the battery life seems fine, and it turns off sometimes when sat on the desk, so not a loose connection or anything also the way it gets worse in time after a fresh install. Have tried the setting network to gsm only and other network options, but no luck.
I really hope someone can suggest something as I love this phone, but it is pretty useless to me, I use it for phone calls at work a lot and as it is have no idea if it is off or on in my pocket.
Cheers in advance for any help
Tom
Oh yeah, I bought the phone second hand so a return to get it fixed isn't really an option
Ok when you boot into the Hboot screen does it say S-off or does it still say S-on. If it still says S-on then the previous owner probably used HTC Dev to unlock the bootloader and not Revolutionary. If this is the case then click on the link in my signature that says "S-off explained". Maybe this will shed some light on things and maybe it will help you fix your issue. But do not just rule out a hardware issue as bad NAND blocks can cause this same issue sometimes.
Hi, i had the same problem and bought a new battery. Since the battery change everything is working and had no rnd turn off since then.
Cheers for the replies.
I got S-OFF on the phone, as far as I remember via revolutionary. It says Pyramid pvt ship s-off rl. With locked at the top, as far as I can tell from reading this is normal?
I really hope its not something inside the phone that I can do nothing about, would be an expensive mess for me to find myself in!
I will try ordering an ankar battery, they seem cheap, and worth it any way, if it solves my problem, then even better.
Cheers for both your replies, I will continue the hunt.
i have the same problem...but when i torn on the phone the battery are drasticaly down!
i have a S-ON Sensation with stock Gingerbread
Photo
https://www.facebook.com/photo.php?fbid=3606553412294&set=p.3606553412294&type=1&theater
I've got a similar problem, I'm S-ON, ICS Vodafone but it was happening before the update too.
It seems much more likely to happen for me when on lower battery levels, and something like the camera flash firing will often turn it straight off.
As mentioned above when it comes back on the battery level is way down on what it was/should be. It also seems more likely to occur after it's happened once in a day and sometimes I'll only get halfway through unlocking the phone before it turns straight off again.
It never happens while charging - pulling the battery and reinserting it after a restart seems to make it more reliable and makes the correct battery level come back up.
Seems to me like it may be a battery issue but as I'm having some other issues too I'm sending it back to HTC and going to see what they say/do, if I get it back and still have problems I'll buy an Anker.
Its a battery problem guys. Glad Im not the only one.
See my problems here - http://forum.xda-developers.com/showthread.php?t=1604924
But after some scouting around its a battery fault. Cant wait to order a new batt this week. Phone is driving me crazy
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Tombon26 said:
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Click to expand...
Click to collapse
id u try to calibrate ur battery after flashing the new rom.?
Try the calibration charge ur phone for 5 H's continous without intrabtion even it shows u that it's full charged donot unblog it from charging cost green lite is fake after that do battery status wipe from battery calibration application from market then use ur mobile till 0% then do full charge again like 1st time after 3to4time you'll see the deffrence thanks to mike1986 for helping
hit thanks If u like it ..
Sent from my Sensation using XDA
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
lifeisfaked said:
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
Click to expand...
Click to collapse
so how i agree with u , coz i tried this 1 when my phone was shutting down 10 time an hour and it didn't shut down but the battery drain still there until i did the battery calibration thing & it's ok now..
yeah I don't think the power off thing has anything to do with battery drain, but often the battery readout will stabilise after a few charges and discharges - after resetting battery stats the readout can often be a bit erratic.
It might be.right.. but he Still have a battery drain issue he must calibrate the battery. Tucker to hit thanks
Sent from my Sensation using XDA
Will try the sim thing, but my battery is comletely goosed.
Tells me I have 40% and then shuts down. Restart and its saying empty
hey for those of you using ICS Rom's make sure you have updated your Firmware/Bootloader to the newest version. I was having the same problem with my phone for the last week. Would randomly shut off even if battery was 60 percent and then start into bootloop with random battery percentages shown. Someone on the Insertcoin Sense 4 thread suggested I update my Bootloader and it seems to have fixed my problem.
Link to upgrade firmware is:
http://forum.xda-developers.com/showthread.php?t=1459767
Make sure you download the latest one (3.32)
UPDATE: Problem hasn't been solved...just took a while for it to return. Not sure what's wrong and I'm really annoyed that I can't figure it out. Kinda disappointed that the new battery hasn't fixed your phone Tombon26, I was just about to go buy a new battery myself. Really hope someone can help with this.
So a new battery hasn't cured the problem. Will try the calibration, although I have done it before, but can't remember if it was before my problems.
I am a bit confused by the upgrading firmware because I have the official HTC ruu on my phone, which I thought was the newest of everything, and haven't rooted the phone since, so I thought this would make the phone as close to stock as possible without s-on.
As far as I can tell my battery doesn't randomly jump down after it switches off. Not sure if this is a good sign or not!
So frustrating the whole thing.
Cheers for peoples contributions
Sent from my HTC Sensation Z710e using XDA
Just ordered a new anker 1900 battery, should hopefully have it early next week
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Kurisu87 said:
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Click to expand...
Click to collapse
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
DjLukeW said:
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
Click to expand...
Click to collapse
Yeah buy a new battery glad I sorted the crashes though!
Sent from my Sensation using xda premium

Phone shutting down while taking picture/video

My N5 shuts down at random times when i record a video or take a picture, both in non HDR and HDR, with or without flash.
It's annoying because most of the times the recent pictures and the whole video doesnt get saved..
Does it happen to anyone else? I've rooted, but I've also restored it back to factory and done the whole process again in case i did something wrong the first time. I also tried franco kernel in case there was something wrong with the kernel.. Anyone? Kinda desperate.. its really annoying.
I didnt notice it happening after my very first root, without any additional software. Now im running stock + xposed.
maybe its the "exposed" interfering with something? have you tried without exposed?
simms22 said:
maybe its the "exposed" interfering with something? have you tried without exposed?
Click to expand...
Click to collapse
Yes, it also happened after i rooted for the first time, at that time i didnt have xposed. I just recently installed xposed, maybe 5 days ago.
Inkness said:
Yes, it also happened after i rooted for the first time, at that time i didnt have xposed. I just recently installed xposed, maybe 5 days ago.
Click to expand...
Click to collapse
hows your battery life in general? i ask because it may be that you need to recalibrate your battery. also, how much storage do you have left?
simms22 said:
hows your battery life in general? i ask because it may be that you need to recalibrate your battery. also, how much storage do you have left?
Click to expand...
Click to collapse
My battery is great! 6hr SoT with franco. And space is also good, maybe 16GB free, give or take. Just ask more questions if you need to! I don't mind!
try this. go to the phones main settings, apps, all, camera.. now press the clear data button then reboot. see if it will still shut down after.
did this happen before installing the latest franco kernel?
simms22 said:
try this. go to the phones main settings, apps, all, camera.. now press the clear data button then reboot. see if it will still shut down after.
Click to expand...
Click to collapse
I already tried that and it didn't work wiped camera and even force stopped it etc, with restart.
mistahseller said:
did this happen before installing the latest franco kernel?
Click to expand...
Click to collapse
Yes, it did. Even on stock kernel, after root though. I'm not sure if it happened before root, but i tried to bring it back to factory image and it still had the same problem..
Hello, did you resolve this problem? I'm having the same after changing screen & battery :/
RMA matey, on my Sensation when that happened it just meant the phone battery couldn't supply the voltage so I ended up buying another battery. As you can't replace the battery, the only option you have left is RMA. Before you RMA, flash factory images and see if the same happens. If it does then it's a battery issue.
topgeardave said:
it just meant the phone battery couldn't supply the voltage so I ended up buying another battery. As you can't replace the battery, the only option you have left is RMA.
Click to expand...
Click to collapse
That's what I thought.
I installed a new battery following screen replacement because the original one was glued like crazy to the old screen. So RMA isn't an option but I can try to find a better quality battery, I know how to install it.
Tito1337 said:
That's what I thought.
I installed a new battery following screen replacement because the original one was glued like crazy to the old screen. So RMA isn't an option but I can try to find a better quality battery, I know how to install it.
Click to expand...
Click to collapse
You'll need the part "*Google Nexus 5 BL-T9 2300mAh EAC62078701" Try and find an original LG one
topgeardave said:
Try and find an original LG one
Click to expand...
Click to collapse
Yeah they all say it's "Original" or "Genuine" but I'm pretty sure the one I got is physically smaller than the true original one...
Right now I have charged it and the camera + flash works. I will update if it fails again (most likely on low battery)
Tito1337 said:
Yeah they all say it's "Original" or "Genuine" but I'm pretty sure the one I got is physically smaller than the true original one...
Right now I have charged it and the camera + flash works. I will update if it fails again (most likely on low battery)
Click to expand...
Click to collapse
Yeah, once it goes below 25% it'll start to go screwy. Eventually it'll get to a point where even at 80% the battery won't be able to supply the voltage for the camera. The problem with aftermarket batteries is that cell degradation is much worse than oem batteries as the quality is not the same. In an ideal scenario, you're best off buying a nexus 5 that someone is selling for parts and use that battery.

Moto G 2015 (Osprey) Dual LED Flash Failure

Greetings all! I need a bit of help regarding my device - Moto G3/Moto G 2015 (Osprey - XT1550) 2gb Indian version. The device has been running flawlessly on Stock Android 6.0.1 Marshmallow since I got it in January 2016. However since yesterday, the dual led flash isnt working properly. Only the bottom (white) led lights up when I turn on the torch or use the flash. The top one doesnt light up. However, when I press at the back near or around the LED, the top one also lights up. It turns off again as soon as I remove my hand. I think some internal connection may have gotten loose and I dont think its a software issue, but I would like someone to tell me if its so. Also, any fix to solve this problem would be greatly appreciated. Thanks!
PallavP said:
Greetings all! I need a bit of help regarding my device - Moto G3/Moto G 2015 (Osprey - XT1550) 2gb Indian version. The device has been running flawlessly on Stock Android 6.0.1 Marshmallow since I got it in January 2016. However since yesterday, the dual led flash isnt working properly. Only the bottom (white) led lights up when I turn on the torch or use the flash. The top one doesnt light up. However, when I press at the back near or around the LED, the top one also lights up. It turns off again as soon as I remove my hand. I think some internal connection may have gotten loose and I dont think its a software issue, but I would like someone to tell me if its so. Also, any fix to solve this problem would be greatly appreciated. Thanks!
Click to expand...
Click to collapse
It's high time to replace the device's battery. The battery bulges gradually and as the flashlight connectors are just above the battery they lose contact with the terminals, so I would suggest you to go to a Motorola service center and ask them to show your battery to you, if in case it looks bulged to you get it replaced. After the battery replacement the device will function normally.
3 years is a good time that the battery needs replacement. Go ahead and consult a Motorola service advisor.
Happy to help, The9464guy.
The9464guy said:
It's high time to replace the device's battery. The battery bulges gradually and as the flashlight connectors are just above the battery they lose contact with the terminals, so I would suggest you to go to a Motorola service center and ask them to show your battery to you, if in case it looks bulged to you get it replaced. After the battery replacement the device will function normally.
3 years is a good time that the battery needs replacement. Go ahead and consult a Motorola service advisor.
Happy to help, The9464guy.
Click to expand...
Click to collapse
Thanks for the quick response. I wasnt expecting the battery to be the cause of this though, as it seems to function just fine. I'll have it checked though, just to be sure so I can replace it if that's the cause. Thanks once again.
PallavP said:
Thanks for the quick response. I wasnt expecting the battery to be the cause of this though, as it seems to function just fine. I'll have it checked though, just to be sure so I can replace it if that's the cause. Thanks once again.
Click to expand...
Click to collapse
I insist you to consult only a Motorola service center. Local chaps mess up the device. So just informing you beforehand.
Happy to help, The9464guy
The9464guy said:
I insist you to consult only a Motorola service center. Local chaps mess up the device. So just informing you beforehand.
Happy to help, The9464guy
Click to expand...
Click to collapse
Yeah there's a Motorola centre near where live so I took the device to them. The guy there told me that in most cases if the battery goes bad, falling battery backup would be a major indication. He also said that if that were the case, the battery would have become bloated and would be easily detected. To find out the problem, he said he would have to open up the device, and this being my daily driver device, I cant afford that right now. Any suggestions as to what should I do next?
PallavP said:
Yeah there's a Motorola centre near where live so I took the device to them. The guy there told me that in most cases if the battery goes bad, falling battery backup would be a major indication. He also said that if that were the case, the battery would have become bloated and would be easily detected. To find out the problem, he said he would have to open up the device, and this being my daily driver device, I cant afford that right now. Any suggestions as to what should I do next?
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The process takes mostly an hour to complete. If the battery goes bad it would cost you around 1500 rupees or so. Go ahead and get the battery inspected and replaced if necessary. My friend also faced the same problem a month ago, so I doubt the battery is the cause of the problem.
The9464guy said:
The process takes mostly an hour to complete. If the battery goes bad it would cost you around 1500 rupees or so. Go ahead and get the battery inspected and replaced if necessary. My friend also faced the same problem a month ago, so I doubt the battery is the cause of the problem.
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So, in the case of your friend, did replacing the battery solve the LED flash issue? Now, do both the LEDs light up when using the flash or torch?
PallavP said:
So, in the case of your friend, did replacing the battery solve the LED flash issue? Now, do both the LEDs light up when using the flash or torch?
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Yes, replacing the battery solved the problem of the dual flashlight.
I assure you that replacing the battery will solve your problem for sure.
Happy to help, The9464guy.
Dude, just yesterday I had the same problem and I was really worried, thank you for making this post.
The9464guy said:
Yes, replacing the battery solved the problem of the dual flashlight.
I assure you that replacing the battery will solve your problem for sure.
Happy to help, The9464guy.
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Thanks a lot man. Will get the battery replaced then.
Psicovirus said:
Dude, just yesterday I had the same problem and I was really worried, thank you for making this post.
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No probs mate! Its a good device and I want to keep it working for as long as I can.
I had this happen to my phone, I solved it by sort of 'massaging' the camera and flash area with my thumb until the amber LED stopped turning off without applied pressure.

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