Database Info

[Q] screen blackouts (NOT ROOTED)

this morning (and maybe 2 other times before) my screen blacked out and refused to turn back on. i am not rooted. any ideas why this would happen? i ended up having to pull the battery twice and then it's been working fine since.
thanks

then that was probably it...if it continues, do a factory reset

xmc wildchild22 said:
then that was probably it...if it continues, do a factory reset
Click to expand...
Click to collapse
ok. i'll keep an eye on it. hopefully it wont happen again.

polarbearmc said:
this morning (and maybe 2 other times before) my screen blacked out and refused to turn back on. i am not rooted. any ideas why this would happen? i ended up having to pull the battery twice and then it's been working fine since.
thanks
Click to expand...
Click to collapse
What ROM are you using? I've had that happen to me twice now. The buttons light up, I can hear screen noises, but a black screen. I pull the battery and reboot, everything is fine. I'm using DS_MOD.1.55.531.3, rooted and S-OFF.

Fuzi0719 said:
What ROM are you using? I've had that happen to me twice now. The buttons light up, I can hear screen noises, but a black screen. I pull the battery and reboot, everything is fine. I'm using DS_MOD.1.55.531.3, rooted and S-OFF.
Click to expand...
Click to collapse
not rooted, just stock. but the way you described it is exactly what happens. buttons light up, things can happen (you can hear it) but totally black screen.

polarbearmc said:
not rooted, just stock. but the way you described it is exactly what happens. buttons light up, things can happen (you can hear it) but totally black screen.
Click to expand...
Click to collapse
Are you on the 1.55.531.3 Stock ROM? That's what I'm running, just rooted.

Fuzi0719 said:
Are you on the 1.55.531.3 Stock ROM? That's what I'm running, just rooted.
Click to expand...
Click to collapse
yep. i figured i'd wait as long as i can before i decide to root (really don't have any reason to... i've always rooted my devices, my G1 and G2... just don't really have a need to yet with this phone)

I'm running Rubix v5.3 ICS Splashed, and the same exact thing happened to me tonight, weird...
Pulled the phone out of my pocket and screen was black. You could hear lock sounds and keys light up but the screen stayed black.
Pulled the battery and all is well again. This can't be a coincidence, can it?

This has happened to me periodically both on stock and on bulletproof, I never really gave it much thought though, because it was easily fixed by a reboot.

yellowjacket1981 said:
This has happened to me periodically both on stock and on bulletproof, I never really gave it much thought though, because it was easily fixed by a reboot.
Click to expand...
Click to collapse
i'll probably just end up forgetting about it soon enough, but it's just annoying that our phone should have an issue like that. if i had money to switch phones whenever i want i'd already have left it because of this issue, you know what i mean?

polarbearmc said:
i'll probably just end up forgetting about it soon enough, but it's just annoying that our phone should have an issue like that. if i had money to switch phones whenever i want i'd already have left it because of this issue, you know what i mean?
Click to expand...
Click to collapse
Happening twice in the six months I've had it is not a big enough issue for me to want to switch phones.

Fuzi0719 said:
Happening twice in the six months I've had it is not a big enough issue for me to want to switch phones.
Click to expand...
Click to collapse
It's been progressively getting worse, now I get just a black screen nothing coming up after multiple charges and battery pulls... praying it's not the screen and just a battery problem!

If it's fixed by a battery pull at first then it's most likely just a battery issue.

Indirect said:
If it's fixed by a battery pull at first then it's most likely just a battery issue.
Click to expand...
Click to collapse
No luck after battery pull, you think it's screen then or flex cable? The screen worked like 8 hours ago with minor black-outs one or twice a day to more frequently and random reboots like 6-8 just today!

Flex cable could cause flickering. You're really quite SOL with it then.
Sent from my Nexus S 4G using xda premium

Indirect said:
Flex cable could cause flickering. You're really quite SOL with it then.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Would you suggest I get it repaired or something similar?

Yeah, you may need to get it repaired. :|

Bricked my maxx. Spare time to help?

I am somewhat of a n00b when it comes to android phones. I have had my maxx for about a month. Installed the leaked JB version and everything was working fine.
Today I decide to go back to 4.0.4 with the utility and something went wrong. I am stuck in a AP Flashboot loop. It sucks. I have tried everything....at least what I think is everything.
I have tried multiple utilities and RSD lite, etc. with no success.
Am I missing something?
Thank you!

Have you had any success yet?

projekt8e said:
Have you had any success yet?
Click to expand...
Click to collapse
negative.
same issues?

Fortunately no, but I have been searching around a little because I am new to Motorola (fresh out of samsung) and I have had some issues like this in the past that were rather frustrating, but as far as I can tell, considerably less frustrating than what one might experience with our phone.
so for my own sake, since I can't see it, is your phone essentially just going into fastboot and automatically rebooting or can you access any of the menu options?

projekt8e said:
Fortunately no, but I have been searching around a little because I am new to Motorola (fresh out of samsung) and I have had some issues like this in the past that were rather frustrating, but as far as I can tell, considerably less frustrating than what one might experience with our phone.
so for my own sake, since I can't see it, is your phone essentially just going into fastboot and automatically rebooting or can you access any of the menu options?
Click to expand...
Click to collapse
Yes it is extremely frustrating.
Said something about not being able to write to partition. Any option that I pick comes up to the fastboot menu. It seems to fail anytime it attempts to write to the phone.

One thing that I have noticed is that battery level seems to be important. (above 50% specifically)
not that this will fix your problem, but it might be preventative maintenance from further problems. Have you seen this?
http://forum.xda-developers.com/showthread.php?t=1549625
It covers charging in a scenario like yours, because it sounds like it might be nearly impossible to get anything down without a decent charge.

projekt8e said:
One thing that I have noticed is that battery level seems to be important. (above 50% specifically)
not that this will fix your problem, but it might be preventative maintenance from further problems. Have you seen this?
http://forum.xda-developers.com/showthread.php?t=1549625
It covers charging in a scenario like yours, because it sounds like it might be nearly impossible to get anything down without a decent charge.
Click to expand...
Click to collapse
Thanks! Ill keep that in mind. I think I was about 40 percent when I did it..... I doubt if that was the issue. I think as long as you dont lose power you should be OK... well what do I know... I will most definetly keep this in mind and make sure I use a full charge. My replacement phone should be here tomorrow morning...

Yeah, I think as long as you have power it should be ok, this was more of a measure to consider if your battery might be getting too low now after trying to fix it. But I guess if you have a replacement phone on the way, that will be easier, but maybe not as much fun! haha. Do you have to return the bricked one right away then?

projekt8e said:
Yeah, I think as long as you have power it should be ok, this was more of a measure to consider if your battery might be getting too low now after trying to fix it. But I guess if you have a replacement phone on the way, that will be easier, but maybe not as much fun! haha. Do you have to return the bricked one right away then?
Click to expand...
Click to collapse
Yup has to be returned within 5 days. I am making sure the battery is completely dead before i box it up. So they would have to at least charge it before they see the error.
They said something about being charged 299.00 if I messed with the image, software or something like that.... I think that it would be very hard for them to prove that point though in all actuality. Not much option.... Yeah.. not the way I really wanted to go but it is what it is..

fair enough. Yeah, leave it dead.

projekt8e said:
fair enough. Yeah, leave it dead.
Click to expand...
Click to collapse
This is exactly what i needed.
http://forum.xda-developers.com/showthread.php?t=2035131
All is working well. Perfect, perfect, perfect.

right on, so what did you end up doing then, if you don't mind explaining?

[q] help! I think my phone got fried! :(

hi everyone!
ok so last night I flashed franco kernel on my phone and I went to bed setting an alarm for 8. in the morning I woke up but not at 8, because my alarm didn't go off. why? because my phone was off. it got so unbelievably hot that you literally couldn't hold it for more than 3 seconds without seriously burning yourself. there's also the Google bumper case on it, that's how got it got. I have no idea how, or why it got so hot, but it did. the only thing I can think of is franco kernel, and how the vibrator frequency is set so high. but when I checked my battery graph app it showed no results from 3 to 8:40, or about 2 hours after I plugged my phone in and went to bed. by the time the phone finally turned on, the battery was at 40 percent, and I noticed that all my Wi-Fi access points got deleted, as well as my wallpapers on the launcher (the ones I set, not the built in ones). I didn't really think anything of this, until now when I went to use Google maps, and the location was off by a lot and there's a huge 5km wide blue circle around my location. I thought it was a maps problem and cleared data with no luck. I tried other location apps like transit with the exact same problem, so now I'm thinking... did the insane temperatures melt something? did it destroy my Wi-Fi location thing? why did it get so hot? like I've never had this problem before until I flashed franco kernel so I'm assuming it's a problem with that. anything I could do to fix my phone? thanks!

It's possible but I'm pretty sure the phone would shut off before damage happened (and that feature is in an area where the kernel can't touch).
This may or may not help but disable the Google Plus app.
For some reason it started glitching out and was continuously using 100% CPU even though I never used the app. Disabling it let my battery last more than an hour and stopped the heat issues.

Mine gets randomly hot.Try to restore a backup and see what happens. IF that doesn't work you might need to restore a factory Image. Can you use adb/fastboot?

mgear2 said:
It's possible but I'm pretty sure the phone would shut off before damage happened (and that feature is in an area where the kernel can't touch).
This may or may not help but disable the Google Plus app.
For some reason it started glitching out and was continuously using 100% CPU even though I never used the app. Disabling it let my battery last more than an hour and stopped the heat issues.
Click to expand...
Click to collapse
if it did then why was it blazing hot in the morning after 5 hours when it turned off? :/ and i was thinking of that, google plus shows up in the battery graph even though i never used it, but i use auto backup so wouldnt it stop working if i disable it?
habitformer said:
Mine gets randomly hot.Try to restore a backup and see what happens. IF that doesn't work you might need to restore a factory Image. Can you use adb/fastboot?
Click to expand...
Click to collapse
i dont have any backups and i restored a factory image, i restored the system, boot, radio, and cache, but its still broken... could it be possible that something bad happened to the hardware? because its looking more and more likely :/

NuckFuggets said:
i dont have any backups and i restored a factory image, i restored the system, boot, radio, and cache, but its still broken... could it be possible that something bad happened to the hardware? because its looking more and more likely :/
Click to expand...
Click to collapse
If you did all of that then it is possible there was some damage to parts inside the phone and RMA would be necessary. Although I imagine Google or LG would wonder how this happened

mistahseller said:
If you did all of that then it is possible there was some damage to parts inside the phone and RMA would be necessary. Although I imagine Google or LG would wonder how this happened
Click to expand...
Click to collapse
damn this will be my second rma.. but I'll just say that I plugged my phone in before i went to bed, set an alarm, and woke up to a blazing hot phone. that's not too far away from the truth

NuckFuggets said:
damn this will be my second rma.. but I'll just say that I plugged my phone in before i went to bed, set an alarm, and woke up to a blazing hot phone. that's not too far away from the truth
Click to expand...
Click to collapse
Do you use the original cable and charger to charge? Have you checked BetterBatteryStatts to see if an app is active when its not supposed to, i personaly think is unusal app activity that keeps the phone busy. Just flash the stock rom in fastboot and see if it improves or happens again.

gee2012 said:
Do you use the original cable and charger to charge? Have you checked BetterBatteryStatts to see if an app is active when its not supposed to, i personaly think is unusal app activity that keeps the phone busy. Just flash the stock rom in fastboot and see if it improves or happens again.
Click to expand...
Click to collapse
yeah I did, but no I haven't, it would be pointless because the phone turned off so the app wouldn't be to say what app went crazy. but yeah I flashed stock system and boot image with no luck, although the phone didn't overheat this morning lol

NuckFuggets said:
yeah I did, but no I haven't, it would be pointless because the phone turned off so the app wouldn't be to say what app went crazy. but yeah I flashed stock system and boot image with no luck, although the phone didn't overheat this morning lol
Click to expand...
Click to collapse
If it we`re me i`d factory reset and after that reflash the stock rom, there is an app/widget or setting that is borking you device.

gee2012 said:
If it we`re me i`d factory reset and after that reflash the stock rom, there is an app/widget or setting that is borking you device.
Click to expand...
Click to collapse
I was thinking of doing a reset, but I don't think it will work, I wiped dalvik and cache a number of times, and nothing worked. like nothing location related works anymore, so i don't think that a reset will do anything :/

NuckFuggets said:
I was thinking of doing a reset, but I don't think it will work, I wiped dalvik and cache a number of times, and nothing worked. like nothing location related works anymore, so i don't think that a reset will do anything :/
Click to expand...
Click to collapse
What went wrong when flashing the stock rom, i hope not a flash failure for remote device (or somethig like that)! Cause that would mean the internal memory got corrupted and is no longer available, repair or RMA.

gee2012 said:
What went wrong when flashing the stock rom, i hope not a flash failure for remote device (or somethig like that)!
Click to expand...
Click to collapse
I don't think anything went wrong with flashing the rom, I think that a component in the phone is just messed up cuz anything I did didn't help with the location thing :/

NuckFuggets said:
I don't think anything went wrong with flashing the rom, I think that a component in the phone is just messed up cuz anything I did didn't help with the location thing :/
Click to expand...
Click to collapse
That does have no effect on flashing a stock rom, look here for how to flash a stock rom (real easy) http://forum.xda-developers.com/showthread.php?t=2513701.

gee2012 said:
That does have no effect on flashing a stock rom, look here for how to flash a stock rom (real easy) http://forum.xda-developers.com/showthread.php?t=2513701.
Click to expand...
Click to collapse
I did all that though, but minus the factory reset. still nothing :/

NuckFuggets said:
I did all that though, but minus the factory reset. still nothing :/
Click to expand...
Click to collapse
Then you have to send it in for repair. Maybe its hardware related.

Leaving your phone plugged in the power outlet overnight might be the cause, and I don't know how well franco kernel is optimized for such scenarios too. The auto shutdown prevented further damage to your phone.

ej8989 said:
Leaving your phone plugged in the power outlet overnight might be the cause, and I don't know how well franco kernel is optimized for such scenarios too. The auto shutdown prevented further damage to your phone.
Click to expand...
Click to collapse
I always do that, and never had a problem before :/ so Idk what happened
gee2012 said:
Then you have to send it in for repair. Maybe its hardware related.
Click to expand...
Click to collapse
yeah I guess. I'll call Google today and see what happens

If the phone shut down in the middle of the night and was still blazing hot in the morning even though the phone was off then that points at a charging issue that has overheated the battery. No custom kernel should be able to override the charging circuitry so I'd definitely say it's a hardware fault.
The overheated battery has probably damaged some of the antennae in your phone.
If I were you I would flash full stock and RMA your phone.
Sent from my Nexus 5 using xda app-developers app

I've read that overheating can damage battery or hardware..So Google will know better what's wrong with your phone.

Alex240188 said:
If the phone shut down in the middle of the night and was still blazing hot in the morning even though the phone was off then that points at a charging issue that has overheated the battery. No custom kernel should be able to override the charging circuitry so I'd definitely say it's a hardware fault.
The overheated battery has probably damaged some of the antennae in your phone.
If I were you I would flash full stock and RMA your phone.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I guess so. but then how come this all happened the night I flashed franco kernel? I've always used the same charger with no problems, it's only that night that everything went wrong.
I guess I'll have to rma it then, since this will be my second time I should be pretty good at it haha

Nexus 5 extremely slow and stutter from boot after screen replacement

Hi, I replaced myself the screen (preassembled screen+digitizer+frame). After the replacement everything worked perfectly for like two hours when i rebooted it, from then on it is extremely laggy and stutters from boot animation, and when I press the power button (or when the screen shuts down), the phone itself shut down. In bootloader it doesn't seem to have problems.
I checked every connection inside the device (I've disassembled ad reassembled it several times).. thinking of a software problem, I've flashed marshmallow stock rom frist, and kitkat 4.4.4 then... but it's the same with any factory image.
Maybe I damaged something on the mainboard?
I also made a video to explain the problem:
with a lot of patience I set up a google account and downloaded cpu-z to see if maybe temperature sensor where giving wrong information to the system, but they're fine and everything seems to work propely aside from the stutter.
thanks to anyone who will help me, I'm almost giving up

RedMaio said:
Hi, I replaced myself the screen (preassembled screen+digitizer+frame). After the replacement everything worked perfectly for like two hours when i rebooted it, from then on it is extremely laggy and stutters from boot animation, and when I press the power button (or when the screen shuts down), the phone itself shut down. In bootloader it doesn't seem to have problems.
I checked every connection inside the device (I've disassembled ad reassembled it several times).. thinking of a software problem, I've flashed marshmallow stock rom frist, and kitkat 4.4.4 then... but it's the same with any factory image.
Maybe I damaged something on the mainboard?
I also made a video to explain the problem:
with a lot of patience I set up a google account and downloaded cpu-z to see if maybe temperature sensor where giving wrong information to the system, but they're fine and everything seems to work propely aside from the stutter.
thanks to anyone who will help me, I'm almost giving up
Click to expand...
Click to collapse
It's probably touch lag from the new screen, u probably got a bad one, contact who sold it to u, get a new one
Sent from my Nexus 6 using Tapatalk

soupysoup said:
It's probably touch lag from the new screen, u probably got a bad one, contact who sold it to u, get a new one
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I thought of that, but the fact that the haptic feedback (like the one you have entering app drawer, or returning home) is perfectly sync without lags made me think the touch was ok... and even twrp recovery was working smoothly (coudn't show in the video since I factory flashed kitkat)

RedMaio said:
I thought of that, but the fact that the haptic feedback (like the one you have entering app drawer, or returning home) is perfectly sync without lags made me think the touch was ok... and even twrp recovery was working smoothly (coudn't show in the video since I factory flashed kitkat)
Click to expand...
Click to collapse
What about stock Marshmallow?
Sent from my Nexus 6 using Tapatalk

soupysoup said:
What about stock Marshmallow?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
with 6.0 shuts down after boot animation (and reproduces it stuttered like the kitkat one in the video).
Right after the screen replacement, stock marshmallow was working fine for a while

That's very strange indeed, OK so try this, go into developer setting and check disable HW overlays, and check force GPU rendering, this will make the phone use the GPU for UI stuff, possibly fixing ur studdar, let me kno
Sent from my Nexus 6 using Tapatalk

soupysoup said:
That's very strange indeed, OK so try this, go into developer setting and check disable HW overlays, and check force GPU rendering, this will make the phone use the GPU for UI stuff, possibly fixing ur studdar, let me kno
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
OK, I've just tried... can't tell any differences.
I was thinking that the main way to solve this could be to investigate on the fact that turning off the display (both with power button or by itself after 30sec), shuts down the entire device. Could this be an hardware failure? (maybe generated by a physical damage that I caused)
thank you BTW

RedMaio said:
OK, I've just tried... can't tell any differences.
I was thinking that the main way to solve this could be to investigate on the fact that turning off the display (both with power button or by itself after 30sec), shuts down the entire device. Could this be an hardware failure? (maybe generated by a physical damage that I caused)
thank you BTW
Click to expand...
Click to collapse
That's very weird, what did u replace, and how did u do the replace, did u do the frame as well, and when u took the batt out did it come out easy it did u fight with it, I've heard cases of this happening, and other issues caused by damaging the battery during a fix
PS, no problem man, I know exactly how u feel lol
Sent from my Nexus 6 using Tapatalk

soupysoup said:
That's very weird, what did u replace, and how did u do the replace, did u do the frame as well, and when u took the batt out did it come out easy it did u fight with it, I've heard cases of this happening, and other issues caused by damaging the battery during a fix
PS, no problem man, I know exactly how u feel lol
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I bought a pre-assembled frame-display-touch. The battery came out easily even if I slightly forced it in the bottom. Anyway before replacement the battery was completely discharged... it has been completely discharged for almost two months since I broke the lcd in September. Left the phone disassembled on the desk for two days. After reassemble I plugged in a 2A Samsung charger to fill it up... initially everything was working properly, made a few photos with both cameras to check, a call and some random checks.. still on charge. On the second call I made, the microphone stopped working, so was the third... turned off the device, back on and everything was messed up like it is now.
Well a battery failure could actually make sense...
Inviato dal mio SM-T805 utilizzando Tapatalk

hey i have exactly the same problem with my nexus 5, i haven't opened it neither changed battery or screen but i'm suffering the same issue since a few days ago. have you managed to find a fix?. in my case it just started to do that suddenly. as in the video is totally unusable, i reinstalled latest stock firmware throught the recovery menu but with no luck, everything is ultra slow now
RedMaio said:
I bought a pre-assembled frame-display-touch. The battery came out easily even if I slightly forced it in the bottom. Anyway before replacement the battery was completely discharged... it has been completely discharged for almost two months since I broke the lcd in September. Left the phone disassembled on the desk for two days. After reassemble I plugged in a 2A Samsung charger to fill it up... initially everything was working properly, made a few photos with both cameras to check, a call and some random checks.. still on charge. On the second call I made, the microphone stopped working, so was the third... turned off the device, back on and everything was messed up like it is now.
Well a battery failure could actually make sense...
Inviato dal mio SM-T805 utilizzando Tapatalk
Click to expand...
Click to collapse

pyroxine said:
hey i have exactly the same problem with my nexus 5, i haven't opened it neither changed battery or screen but i'm suffering the same issue since a few days ago. have you managed to find a fix?. in my case it just started to do that suddenly. as in the video is totally unusable, i reinstalled latest stock firmware throught the recovery menu but with no luck, everything is ultra slow now
Click to expand...
Click to collapse
I didn't fix it eventually... but from my experience in fixing PCs, I believe that it could actually be a power issue related to either the battery or some power circuit.
If you've nothing to lose and some dollars to spend, you could try a new battery and see if it works!

Moto G 2015 (Osprey) Dual LED Flash Failure

Greetings all! I need a bit of help regarding my device - Moto G3/Moto G 2015 (Osprey - XT1550) 2gb Indian version. The device has been running flawlessly on Stock Android 6.0.1 Marshmallow since I got it in January 2016. However since yesterday, the dual led flash isnt working properly. Only the bottom (white) led lights up when I turn on the torch or use the flash. The top one doesnt light up. However, when I press at the back near or around the LED, the top one also lights up. It turns off again as soon as I remove my hand. I think some internal connection may have gotten loose and I dont think its a software issue, but I would like someone to tell me if its so. Also, any fix to solve this problem would be greatly appreciated. Thanks!

PallavP said:
Greetings all! I need a bit of help regarding my device - Moto G3/Moto G 2015 (Osprey - XT1550) 2gb Indian version. The device has been running flawlessly on Stock Android 6.0.1 Marshmallow since I got it in January 2016. However since yesterday, the dual led flash isnt working properly. Only the bottom (white) led lights up when I turn on the torch or use the flash. The top one doesnt light up. However, when I press at the back near or around the LED, the top one also lights up. It turns off again as soon as I remove my hand. I think some internal connection may have gotten loose and I dont think its a software issue, but I would like someone to tell me if its so. Also, any fix to solve this problem would be greatly appreciated. Thanks!
Click to expand...
Click to collapse
It's high time to replace the device's battery. The battery bulges gradually and as the flashlight connectors are just above the battery they lose contact with the terminals, so I would suggest you to go to a Motorola service center and ask them to show your battery to you, if in case it looks bulged to you get it replaced. After the battery replacement the device will function normally.
3 years is a good time that the battery needs replacement. Go ahead and consult a Motorola service advisor.
Happy to help, The9464guy.

The9464guy said:
It's high time to replace the device's battery. The battery bulges gradually and as the flashlight connectors are just above the battery they lose contact with the terminals, so I would suggest you to go to a Motorola service center and ask them to show your battery to you, if in case it looks bulged to you get it replaced. After the battery replacement the device will function normally.
3 years is a good time that the battery needs replacement. Go ahead and consult a Motorola service advisor.
Happy to help, The9464guy.
Click to expand...
Click to collapse
Thanks for the quick response. I wasnt expecting the battery to be the cause of this though, as it seems to function just fine. I'll have it checked though, just to be sure so I can replace it if that's the cause. Thanks once again.

PallavP said:
Thanks for the quick response. I wasnt expecting the battery to be the cause of this though, as it seems to function just fine. I'll have it checked though, just to be sure so I can replace it if that's the cause. Thanks once again.
Click to expand...
Click to collapse
I insist you to consult only a Motorola service center. Local chaps mess up the device. So just informing you beforehand.
Happy to help, The9464guy

The9464guy said:
I insist you to consult only a Motorola service center. Local chaps mess up the device. So just informing you beforehand.
Happy to help, The9464guy
Click to expand...
Click to collapse
Yeah there's a Motorola centre near where live so I took the device to them. The guy there told me that in most cases if the battery goes bad, falling battery backup would be a major indication. He also said that if that were the case, the battery would have become bloated and would be easily detected. To find out the problem, he said he would have to open up the device, and this being my daily driver device, I cant afford that right now. Any suggestions as to what should I do next?

PallavP said:
Yeah there's a Motorola centre near where live so I took the device to them. The guy there told me that in most cases if the battery goes bad, falling battery backup would be a major indication. He also said that if that were the case, the battery would have become bloated and would be easily detected. To find out the problem, he said he would have to open up the device, and this being my daily driver device, I cant afford that right now. Any suggestions as to what should I do next?
Click to expand...
Click to collapse
The process takes mostly an hour to complete. If the battery goes bad it would cost you around 1500 rupees or so. Go ahead and get the battery inspected and replaced if necessary. My friend also faced the same problem a month ago, so I doubt the battery is the cause of the problem.

The9464guy said:
The process takes mostly an hour to complete. If the battery goes bad it would cost you around 1500 rupees or so. Go ahead and get the battery inspected and replaced if necessary. My friend also faced the same problem a month ago, so I doubt the battery is the cause of the problem.
Click to expand...
Click to collapse
So, in the case of your friend, did replacing the battery solve the LED flash issue? Now, do both the LEDs light up when using the flash or torch?

PallavP said:
So, in the case of your friend, did replacing the battery solve the LED flash issue? Now, do both the LEDs light up when using the flash or torch?
Click to expand...
Click to collapse
Yes, replacing the battery solved the problem of the dual flashlight.
I assure you that replacing the battery will solve your problem for sure.
Happy to help, The9464guy.

Dude, just yesterday I had the same problem and I was really worried, thank you for making this post.

The9464guy said:
Yes, replacing the battery solved the problem of the dual flashlight.
I assure you that replacing the battery will solve your problem for sure.
Happy to help, The9464guy.
Click to expand...
Click to collapse
Thanks a lot man. Will get the battery replaced then.

Psicovirus said:
Dude, just yesterday I had the same problem and I was really worried, thank you for making this post.
Click to expand...
Click to collapse
No probs mate! Its a good device and I want to keep it working for as long as I can.

I had this happen to my phone, I solved it by sort of 'massaging' the camera and flash area with my thumb until the amber LED stopped turning off without applied pressure.