[Q] Zune player locking up - Windows Phone 7 Q&A, Help & Troubleshooting

I'm running the Zune player on an htc 7 pro with stock Mango. The issue I'm seeing is that at the end of some tracks it stops playing. According to the display, the track is in play mode but stuck on the last second of the song. If I FFW to the next track the phone locks up and I have to reset. This happens randomly when playing songs in sequence and is not related to specific tracks. If I switch to random it happens after the first track. I have the impression, that Zune can't find the next track sometimes.
Is anyone else having this issue? Any suggestions where to start trouble shooting?
Thanks in advance for any help.
PS: Admin: if this is in the wrong place please move it.

I'm having the same issue, we need a fix, this is annoying especially since I have an Otterbox

After checking the Microsoft support site, I found this is a common problem with htc phones. Here is the link:
http://answers.microsoft.com/en-us/...71e-9822-5c7a44746390?page=1&tm=1325857578704
In short, MS says it's a firmware problem and htc says it's a OS problem. MS is working on a patch.
The workaround is to use a BT headset instead of wired earphones.

Related

O2 XDA 2i is silent.

can some one pleas help me .my xda 2i is silent.when some one call it start sounding ringing bell but i do not hear the caller voice & ALSO SOUND PLAYED IN WINDOW MEDIA PLAYER is silent.when i put charger in it for charging it starts working properly . what should i do. please some one help me.
Hi,
i've had the same problem, and the only cure appears to be to reset the device.
For me, the issue appeared to be the result of closing Media Player without first stopping the playing file.
I also found that removing the head phones whilst on a call, caused a similar problem.
Cheers,
Sean.
divingsheep said:
Hi,
i've had the same problem, and the only cure appears to be to reset the device.
For me, the issue appeared to be the result of closing Media Player without first stopping the playing file.
I also found that removing the head phones whilst on a call, caused a similar problem.
Cheers,
Sean.
Click to expand...
Click to collapse
thanks for your reply.the problem is cured but i do not know the reason. my hand set is new.i just bought it for two month ago.anyway,my problem is cured.
divingsheep said:
Hi,
i've had the same problem, and the only cure appears to be to reset the device.
For me, the issue appeared to be the result of closing Media Player without first stopping the playing file.
I also found that removing the head phones whilst on a call, caused a similar problem.
Cheers,
Sean.
Click to expand...
Click to collapse
PROBLEM IS CURED FOR A LITTLE TIME. NEXT DAY SAME THING IS THRER IN MY PPC. WHAT SHOULD I DO . PLEASE HELP ME.

wm6 wmp stutter issue...

i posted this over in the excalibur forum (i'm using an s620) but haven't gotten any response so i thought i'd post here as well as i'd really like to resolve this and i can't find any thread indicating similar problems.
i'm using an s620 smartphone (not pocket pc) and i get a stutter in my audio once every song (at a random point during playback). it's just a short stutter but it happens every song.
i've tried the latest htc rom and the lates rogers rom thinking it might have something to with that... but it's not as it happens with both roms.
i've also tried playing back from both the mem stick and the phone itself and it's the same either way.
i've also tried playing back with both wmp and tcpmp (or whatever that other one is called). same in either program.
i also tried loading some 128k files on there and get the same results. i was running 320k files before so thought maybe that was the problem. unfortunately not.
would really appreciate some help in this one.
thanks!
anyone? please?
On my samsung i600 the same thing happens when the display is set to timeout in Settings>Display>Homescreen>Timeout.
Set this to Never and try again
By not with every song.

htc and kenwood car stereo how to?

Hi, just bought a new car equipped with kenwood kbd bt6544u car stereo.
I succesfully connect my diamond with, but all my contacts doesn't remain on the radio after downloading and I have to resync everytime I switch off the radio, except for the quick call saved presets. I wonder if this is the normal behaviour or something is wrong. Can someone explain me how is the kenwood logic so maybe I understand how to use it properly? tks in advance brgds
hi,
I'm using my diamond with a kenwood KDC-BT8044U and I also need to sync every time but I think that this is normal... I've never seen a car stereo equipment which saves the contacts in a permanent storage... it doesn't need a lot of time and it works automatically, so...
regards
ps. If you get it work let me know how
Maybe there's a logic behind: if you connect with different phones you'll mess up all the contacts so maybe this way is better. Just this is not clear to me: when I get into the car the car bt connects but does anything, AFTER a phone call the contacts are downloaded (and sometimes hangs on downloading...). Is this also for you?
best regards
boglll said:
Just this is not clear to me: when I get into the car the car bt connects but does anything, AFTER a phone call the contacts are downloaded (and sometimes hangs on downloading...). Is this also for you?
best regards
Click to expand...
Click to collapse
I have the KDC-BT8044U and I don't have this problem, as soon as it connects the contacts are automatically downloaded.
I have another problem, perhaps you can help me, the downloading from my HTC Touch HD WM 6.5 EnergyROM (14.06.09) takes extremely long for me (approx 5min30sec). I find it very annoying because during this time I can not make any calls.
How long does it take with your phones? I tried with a iPhone of my friends and it only took a few seconds.
Why is this taking so long for me with only 78 contacts?
Please help
well, I noticed that if I have the phone on (I mean screen on) when I connect, the download starts immediately, otherwise it starts after minutes and is extremely slow... Download time is about 60 secs, I had longer download time (also hangs) when I had a specific contact on my phonebook. After removing it problem solved... I found the "guilty" because activesync was unable to sync the specific contact. Hope it helps!
Hi, I also have a Touch HD and a bt-8044u. I can't seem to answer calls or dial calls from my head unit. Does anyone else have this problem?
My headunit also downloads each time it is connected!
freeflyer2006 said:
Hi, I also have a Touch HD and a bt-8044u. I can't seem to answer calls or dial calls from my head unit. Does anyone else have this problem?
My headunit also downloads each time it is connected!
Click to expand...
Click to collapse
yes I have the same problem, see here:
http://forum.xda-developers.com/showthread.php?t=554785
go to this post, and tell what ROM you are exactly using, perhaps, if we are 2 we can get more help
I upgraded to BsB wm6.5 rom one week ago and since then all is smooth as silk: immediate connection, fast download, no more troubles!
I also use htc touch HD on BT8044U, but i can't sync sms, anyone can do this?
fedux83 said:
I also use htc touch HD on BT8044U, but i can't sync sms, anyone can do this?
Click to expand...
Click to collapse
nope, it's not available for the touch hd
Touch Diamond & Kenwood DNX7240BT
Initially had problems with these, sorted now.
Upgraded bluetooth (from Kenwood's site) but didn't help.
Next I erased pictures attached to phonebook entries and deleted ALL call records (these things store thousands of calls made, received or missed.) Now, it only takes about 6 seconds to show the entire phonebook is present on screen.
Shame the SMS won't work, yet. maybe in the future.
Hi all,
I have been looking at buying this head unit, and it would be great if you could answer the following:
I listen to a lot of audio books and would like to know that if you are listening to a track and switch the radio off, does the radio remember the track you were last listening to AND the position within the track.
It would be very annoying if the system flipped to the beginning of the track everytime....
Also does the headunit support streaming via bluetooth I have a TYTN II.
Thanks in advance....
When listening to music on a cd, playback resumes from precisely where it was prior to switching the ignition off.
I've never tried an audio book though so can't comment, sorry.
Audio streaming works fine over bluetooth (A2DP,?)from my Diamond.
H.T.H.
same problem here:
touch hd (xt grid evo 1.7)
kenwood 8044u
after every HF Connect the download starts.
The download needs about 5min then...
I have 95 contacts with ~150 numbers in my contactlist
No pictures, and all numbers as +49 123 456789
is there anything to get the download faster?
thx
Yes.
Delete all call records (in, out and missed) and text messages.
Mine had over two years worth of records at one time !
Whichever tweaking programme you use, set up a maximum list of 10 calls missed, made and received. This will prevent the list building up again. (I use 'Advanced Config' on my Diamond for this.)
H.T.H.
that's it
just deleted the history and then download nedds about 15sec now
Thx!
Is there an registry entry to set the number of saved entries?
I wish to diasble that at all for privacy reasons...
You're welcome, glad it worked for you.
Although there will be a way to limit the entries in the registry, I don't know it, sorry. If you download 'Schap's Advanced Configuration Tool' (available in this forum), it can do that and loads of other useful settings too.
I also set my phone to display only its internal phone book and not the sim contacts, which halves the number transferred to the Kenwood. This was also done from within the 'Advanced Config.' tool.
For best results, alter the number of entries for SMS messages, too. (again dead easy with the 'Advanced Config.' tool.)
My TD2 connects, syncs, but I can't hang up or establish a call by myself. Answering calls works fine using the control knob. Any suggestions?
HoPi,
I don't think your phone is supported, yet.
See, http://www.kenwood.com/cs/ce/bt/index.php for a compatibility list.
Keep an eye out for updates. When I first bought my headunit, there were 3 downloadable updates within the first few weeks.
HTH
Whoops, haven't seen that list. I just checked the local (german) version which only offers a PDF file (with 2 HTC devices mentioned). Seems like I can be glad that the phone works half-way. Thanks!

[Q] MP3 Sound Issues on HTC HD7

Hello Everyone,
I am not sure if someone else had this issue. Its related to the default MP3\Video player on HTC HD7. If i dont open the Music & Videos for some time or may be days and when i choose to play music it does plays it but with no sound coming from spearks.
If i play a video at the same time the sound will be there if a call is coming the sound will be there, but only mp3 wont play.
And the only optio i am left with is to reboot the phone and then it again starts to work fine. I also tried checking after syncing the phone with Zune but nothing happened.
Can someone help me here with some clues or if someone else is also having this issue.
I'd call htc or your carrier. I have not run into that problem on my hd7 and I don't reset it for days at a time.
using HTC 7 Trophy
Having the same problem. but not just with audio files, but with Radio, too
My solution is the same: reboot
ciao Skipper
whynot2007 said:
Hello Everyone,
I am not sure if someone else had this issue. Its related to the default MP3\Video player on HTC HD7. If i dont open the Music & Videos for some time or may be days and when i choose to play music it does plays it but with no sound coming from spearks.
If i play a video at the same time the sound will be there if a call is coming the sound will be there, but only mp3 wont play.
And the only optio i am left with is to reboot the phone and then it again starts to work fine. I also tried checking after syncing the phone with Zune but nothing happened.
Can someone help me here with some clues or if someone else is also having this issue.
Click to expand...
Click to collapse
nrfitchett4 said:
I'd call htc or your carrier. I have not run into that problem on my hd7 and I don't reset it for days at a time.
Click to expand...
Click to collapse
I dont think it has to do with carrier anyway as they are not streamed or something they have been synced from my PC using Zune. I dont even suspect the Hardware issue as at the same time other sounds plays perfectly fine. It looks to be a some kind of rare bug which is affecting only the chosen people.
And i am The Chosen One
rj2Skipperr said:
using HTC 7 Trophy
Having the same problem. but not just with audio files, but with Radio, too
My solution is the same: reboot
ciao Skipper
Click to expand...
Click to collapse
Oh Sorry to hear that mate, i am lucky in that sense coz i tried my radio and it plays well in headset and speaker mode both and as i said even the Videos plays just fine. its only the MP3 that does not play sound. MP3 does play as i can see the time reducing and all and can play pause them only the sound is not there in speakers and not even in headphones.
I reboot and its again good to go. I hope some update comes out soon to fix it.
whynot2007 said:
I dont think it has to do with carrier anyway as they are not streamed or something they have been synced from my PC using Zune. I dont even suspect the Hardware issue as at the same time other sounds plays perfectly fine. It looks to be a some kind of rare bug which is affecting only the chosen people.
And i am The Chosen One
Click to expand...
Click to collapse
my point being is that calling the carrier might get you a new headset.
nrfitchett4 said:
my point being is that calling the carrier might get you a new headset.
Click to expand...
Click to collapse
IT'S NOT THE HEADSET !!!
I tried a series of experiments yesterday and found 1 thing to reproduce the Problem:
Start Music Player (everything is fine)
Run a Game (for me it's Project Sunburst)
Stop the Game (Music still plays)
Stop (Pause) the Music Player
Run the Game again
Set "No Music" Settings in Game
Stop the Game
Start Music Player --> Music doesn't play
Even the current state of the paused file is stopped, and Music Player will start playing from the beginning of the file
i even found a solution to hear Music Files again
Start the Game
Enable Music in Game
Stop the Game
Start Music Player --> Music is heard again
ciao Skipper
BTW: Rado played fine when files didn't play, that was a little overzealous on my part, must have mixed it with some other problem, or didn't connect headset or something
nrfitchett4 said:
my point being is that calling the carrier might get you a new headset.
Click to expand...
Click to collapse
Thats right in the case of ppl in US and some other countries but me being in India need not be bound with a Carrier or service provider, as Maximum of the handsets are available unlocked.
I bought it for some 640$ considering 1$ = 45 Rs. But yeah i got your point
rj2Skipperr said:
IT'S NOT THE HEADSET !!!
I tried a series of experiments yesterday and found 1 thing to reproduce the Problem:
Start Music Player (everything is fine)
Run a Game (for me it's Project Sunburst)
Stop the Game (Music still plays)
Stop (Pause) the Music Player
Run the Game again
Set "No Music" Settings in Game
Stop the Game
Start Music Player --> Music doesn't play
Even the current state of the paused file is stopped, and Music Player will start playing from the beginning of the file
i even found a solution to hear Music Files again
Start the Game
Enable Music in Game
Stop the Game
Start Music Player --> Music is heard again
ciao Skipper
BTW: Rado played fine when files didn't play, that was a little overzealous on my part, must have mixed it with some other problem, or didn't connect headset or something
Click to expand...
Click to collapse
Yeah May be i can try this and see if it works for me also.
@rj2Skipperr,
I tried the steps mentioned by you. But even after setting the volume to nil in games the mp3 continues to play. only difference is i did not have the game Projcet Sunburst. but other multiple games i tried.
whynot2007 said:
I tried the steps mentioned by you. But even after setting the volume to nil in games the mp3 continues to play. only difference is i did not have the game Projcet Sunburst. but other multiple games i tried.
Click to expand...
Click to collapse
yes the music file plays while I'm in the game if I started playback before game, but if I
stop(pause) music playback
start game (with no sound)
stop game
start music playback
I hear nothing (and file is played from the beginning)
("crackdown 2: project sunburst" is available vor testing in marketplace, and has (of course) the same effect on music as the buyed app)
ciao Skipper
i am unable to repro the issue with any given games, actually could not try sunburst. But other games i tried and also since the day i posted this question issue has occuredd only once and have never repeated.
I hope it stays like this and never comes back.
curious
Those that are having the sound trouble, did you also enable your device as USB storage? Because I've came across this same problem and it was after I had to fool with a couple of the registries. If so then more than likely that's the culprit.
whynot2007 said:
Hello Everyone,
I am not sure if someone else had this issue. Its related to the default MP3\Video player on HTC HD7. If i dont open the Music & Videos for some time or may be days and when i choose to play music it does plays it but with no sound coming from spearks.
If i play a video at the same time the sound will be there if a call is coming the sound will be there, but only mp3 wont play.
And the only optio i am left with is to reboot the phone and then it again starts to work fine. I also tried checking after syncing the phone with Zune but nothing happened.
Can someone help me here with some clues or if someone else is also having this issue.
Click to expand...
Click to collapse
It's a common and know issue of WP7. Mine does it also. I have to reboot mine to get sound back. This is one of many bugs WP7 has that MS refuses to address with an update.
MartyLK said:
It's a common and know issue of WP7. Mine does it also. I have to reboot mine to get sound back. This is one of many bugs WP7 has that MS refuses to address with an update.
Click to expand...
Click to collapse
For such a common problem, I haven't seen many threads about it here, on ppcgeeks, or wpcentral...
I have no doubt it is linked to people adjusting the ingame volume controls and that adjusting the overall volume control.
Not sure what there is to fix, maybe a separate volume control for games vs other multimedia???
nrfitchett4 said:
For such a common problem, I haven't seen many threads about it here, on ppcgeeks, or wpcentral...
I have no doubt it is linked to people adjusting the ingame volume controls and that adjusting the overall volume control.
Not sure what there is to fix, maybe a separate volume control for games vs other multimedia???
Click to expand...
Click to collapse
Could be. But there certainly is something to fix. When you don't adjust in-game sound to zero yet the in-music sound is zero, there is something to fix. And when a reboot restores sound rather than keeping it the same, there is something wrong.
There is an app to fix this problem(free trail with adds). It's called: Media Volume Settings.
tbk21 said:
There is an app to fix this problem(free trail with adds). It's called: Media Volume Settings.
Click to expand...
Click to collapse
Tried it. Didn't work for me.

[Bug][Resolved] Bluetooth media buttons not working

I just got a Google Pixel 6, upgrading from a Samsung Galaxy S7. I'm running MX Player Pro (Activated) version 1.42.13 (ARMv8 NEON).
Attached are the files that were generated when I hit the "Bug Report" button under More Settings. I tried hitting the "Save to File" option, but never got the confirmation message that one had been generated, and couldn't find a generated file in my phone. I've zipped them together and tried to name the file according to the expected zip filename.
On my previous phone (and whatever version of MX Player was on it) the play/pause/forward/back buttons on my headphones worked as expected.
I could also use those media controls when my phone was paired with my car.
They worked fine when the video was in the foreground, background, or in PiP.
Now on my new phone they aren't working. I'm not sure if I'm missing any permissions, or if there's been some other software change.
I've tried it on 2 different pairs of Bluetooth headphones and in my car, and the media buttons aren't working properly for any of them.
The same devices are working fine on other players (BlackPlayer EX and Youtube), so I believe this problem to be specific to MX Player, and not a fault with the Bluetooth devices or my phone.
If anyone knows a setting I could change that might fix this, I'm up to do whatever testing will help.
[Edit: Sometimes, if the app is playing in the background, the media buttons are able to pause it, but not unpause it. Again, other players seem to work as expected with the same BT devices.]
Seconded. Not working here either on a Samsung Galaxy S6 with activated Pro.
Toggling settings>Player>Media Buttons gets it working for a while.
Just noticed this thread after raising a new one. Doesn't respond to the buttons on my Fiio DAC
Do the devs even visit here?
kradcliffe said:
Do the devs even visit here?
Click to expand...
Click to collapse
Doesn't seem so - this Bluetooth issue is being reported all over yet works fine in VLC - also the chromecasting options in MXP suck compared to VLC. One wonders why I paid to activate Pro when VLC is free and is demonstrably better.
Yeah it's a joke. I reported this to them 4 weeks ago and it "may be fixed in a future update". Seriously?
I use Note 20 ultra, Android 12 & I faced the same problem.
My bluetooth headphone can not control the MX Player.
Nothing happend when press button on headphone.
When will this bug be fixed ???
Never by the looks of it. No update for months, nothing on the beta channel. This app is abandonware. Time to find sometjing else.
Now fixed in latest beta version 1.51.7
Confirmed, it's working on my headpones again as of release version 1.51.8 (ARMv8 NEON). Will test in my car this weekend, but I'll mark this as Resolved.
[Edit: Sometimes, if the app has been dismissed and the video's been paused for a while, it takes two Play presses for it to start again. I think this is on the app's end and not my Bluetooth device. Still, it's functional enough to be usable again, so I'm going to keep this marked as Resolved.]
kradcliffe said:
Do the devs even visit here?
Click to expand...
Click to collapse
It is unlikely that any dev will notice any random thread. There are two active Mixplorer threads. Posting in either will almost certainly get the attention of @HootanParsa when she returns.
(The only reason this thread came to my attention was someone quoting it in one of the Mixplorer threads.)

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