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Kenwood BT-200 Handsfree Kit

I've got a Kenwood BT-200 bluetooth handsfree car kit and have found the following issues with it;
1. Everytime a call is completed, the phone book downloads all over again and takes over 10 minutes, preventing making follow on calls till complete.
2. The received and dialed calls list doesn't work
3. Cannot initiate a call from the head unit unless the phone screen is on (was working perfectly on previous HTC Touch Cruise).
4. Unable to initiate voice dialing on Phone using Microsoft Voice Command whereas with previous HF kits it was as simple as pressing and holding the call button.
Anyone else use the same Touch Pro - BT200 combination? Or experience similar problems with other HF kits?

I have Pioneer BT unit. I can not connect, but I installed Hands-Free Config from JETware Mobile Software and it solved all my problems. There are many setting options which should help you...

Hi Pritman,
I just went through the same thing after upgrading to the Touch Pro from the Dopod 838Pro (Hermes).
There's a firmware update available for the KCA-BT200 which may well fix your issues (certainly did mine).
I created a post about this earlier today (didn't see your post here).
http://forum.xda-developers.com/showthread.php?t=440494
The firmware flash is very easy to do. You will just need a laptop with a bluetooth adaptor.
Codenix.

Kenwood have released another update.
See my other post at http://forum.xda-developers.com/showthread.php?t=440494 for details.
Codenix.

Wow, never thought I would fine anyone else with the combination of Kenwood DNX-7100, KCA-BT200 AND the touch pro. I am having similar issues.
DNX-7100 with BT100 worked fine with touch pro.
"upgraded" to BT200, and I have nothing but headaches.
I have tried two different BT200, and both have been flaky.
I have tried BT200 firmware 1.60 and 1.70, and both have been flaky.
My problem is similar to the ones you folks have been experiencing, mainly it is constantly downloading, and the interface is super sluggish when downloading. I can retrieve a name and phone number from the BT200's memory, but when I call out it will say downloading and do nothing. Sometimes it won't "pair" with the phone automatically unless I manually select my phone from the DNX-7100, and sometimes it will just drop the connection. I used the BT100 for about a year, and it was solid 95% of the time. I am running stock Telus rom, btw. I have also played around with the dip switch on the BT-200. From the shipped manual, DNX-7100 belongs in group F, which is off, off, on for dip switch 1, 2, 3. But when I searched online, some of Kenwood's info listed the DNX-7100 under group G, which has dip switch off, on, off, just to add to the confusion. I have also tried removing the "wireless stereo" profile as well as the "serial port" profile, but that fixed nothing. Lastly, just to kick me when I'm down, when it list the numbers, sometimes it list them as first name, then last name, but sometimes it list it as last name then first. This is super irritating as you can't be sure where anyone is listed ..... so far my experience with the BT200 has been nothing but horrible. I am on the verge of flashing my touch pro to a cooked ROM just to see if it is due to the stock Telus rom's bluetooth (I went back to stock as the juggalo rom I used became corrupt after a few weeks).
So, did you guys finally find a solution that worked 100% of the time?

Idea
Hi Guys, I'm glad there are more people out there with my combination.
Upgrading the BT 200 to 1.70 has improved things significantly but not as good as it would be with another handset like a Nokia N95. The download delay and sluggishness still exist.
I recall when I paired the TP, a notice came up on the TP that the BT 200 is requesting access to the phonebook or contacts and prompted me to allow or deny. I'm wondering what would happen if I deny? I do know that when I first paired the N95 with the older firmware, it wouldn't syncronise the contacts and I had to manually send the contacts to the BT 200. If this can be done with the TP, it may eliminate the constant downloading, perhaps.
Anyone else willing to try this. I may not be able to do this till later this weekend so if any of you do manage to test this before me, please post the results.
Good luck!

If you don't give it access to the phonebook, I suspect it can't download your phonebook automatically, and you would have to manually push the phonebook over, which defeats the purpose of the BT-200, effectively making it a BT-100. After trying a 2nd BT-200 for 3 days, I have given up and chalked up the BT-200 as extremely flaky, and is easily the worst purchase I have ever made as:
1) Half the time it won't pair with the phone automatically
2) The other half when it does pair, you can't dial out as half time time again when you want to make it call, it decides to do a download from your phone instead (never mind that it already "downloaded" when it paired already. Half x half = quarter.
3) Half the time when it does manage to make it call, it magically drops the bluetooth pairing and drops the call.
If you're keeping track, we are at half x half x half, which is 0.125, or this damn thing only works 12.5% of the time. This is not a time saver, nor a gadget of convenience/safety. It is the ultimate source of anxiety, danger (as you're trying to get the damn thing to work), and a big disappointment. Kenwood, shame on you for putting out such flaky products, and especially for not fixing it (look at the first post, it is from Oct 08).
I am going to return both of my BT-200 to Clutchfield, and am going back to my 99% stable BT-100. BT-100 actually is not as horrible with the TP as TP runs WinMo 6.1, which lets you push multiple phone book contacts at once (not like the older WinMo where you had to push contacts ONE BY ONE!!!). The only caveat with the BT-100 is if you need to delete or modify any contacts, you can't, and you have to delete all the entries for a particular phone and repair and push all contacts again, which takes 1 minute now as oppose to half an hour with pre-WinMo 6.1. When I buy a HU next time, I don't think I will consider Kenwood again due to:
1) Flaky software/interface.
2) Poor documentation.
3) Poor service support. Kenwood Canada actually NEVER REPLIED. I only received the auto-gen email notification indicating they received my email. Clutchfield Canada has been very supportive, and I will pay more to buy from them in the future solely due to their strong customer support.

Hi Johnnysks,
As far as the Touch Pro is concerned, I understand your frustration and totally support your argument.
On the other hand, I have tested the BT-200 with a Nokia 96 & my previous Touch Cruise, works like a dream! I've had good responses from Kenwood UK but whenever I contact HTC, I alway get vague responses, which to me suggests that Kenwood must have been making the effort but keep getting let down by HTC. Ultimately the BT-200 works with majority of the handsets out there.
I will still keep trying for a solution though as I really do like the TP and the BT-200!

I have no doubts the BT-200 works with other phones, and I know my TP works with my BT-100 flawlessly. I also know from prior personal dealings with Kenwood Canada's technical support that:
1) They're rude, have a bad attitude, and unprofessional (as my first inquiry for a different product from a year ago was met with a reply that was condescending, unhelpful, and was not even in proper English). I'll be more than happy to dig up my old email for you if you have any doubts.
2) They're not responsive. It's been over a week, and they never replied to my current inquiry regarding the BT-200 (funny. They used to be rude and unprofessional. Now they're missing in action)
Perhaps Kenwood USA, Kenwood UK, or Kenwood Japan are doing an awesome job. However, I can only go with what I have personally experienced.

Anyone find a fix for this? I have the same problems with my DNX8120. Tried Jetware, no luck, I would try BTRestore, but it won't work with .net 3. My biggest complaint is that even if it is connected via bluetooth, it won't start a call from th eheadset unless the phone is not in standby. Next biggest issue is that it drops the connection after hanging up from a call.
Very f*&%*g annoying!
FYI, worked with 2 different ETEN's

[NEED HELP!]Can not call using Parrot Handsfree in Kenwood head unit

So I have a Blackstone and a Kenwood KDC BT 8044U with Parrot Unit included.
I can download the contacts to the head unit and see all the contacts.
But I can not call a contact, when I choose a contact, nothing happens.
I tested following things:
- tested Another Phone (SE K750i) and it worked perfectly, so it's not the kendwood
- tried with only one dummy contact, it did not work, same Problem, so it's not the contacts
- I can choose a contact directly on the phone, and speak over the handsfree
- I tried different ROMs, with WM 6.1 and 6.5 (dutty, laurentius, ENERGY,...) same Problem
- last ROM that was working was a ENERGYROM 6.5 from april I think, but I can't find it anymore
I read something of this thing called "Radio", could it be something with that? Or this Rilphone.dll?
As you can see I tried and tested a lot, a lot of work, but I don't know what to do more.
Could you pleaaaaassseee help me?
Thank you
David

Pretenderr said:
So I have a Blackstone and a Kenwood KDC BT 8044U with Parrot Unit included.
I am having exactly the same problem as above, I am using Miris 6.5 Rom V7.1, and also had the same problem with the original WM 6.1 from HTC
Click to expand...
Click to collapse

please People! Help Us!

I just saw that Manila 2.5 created a new group, htc favorites, could it be because of this group?
I don't know how to delete it.

come on! Please I NEED HELP! please

hmm
What do I have to do here, to get some help/suggestions? Please

over a week!
please please please help

I just got a Kenwood DDX8024BT headunit at the weekend with built in Parrot bluetooth and have the same problem. I can select contacts from the phonebook option and see the number on screen but clicking the dial button does nothing. If I use the direct dial option it works but takes a long while to start dialling. Also, the phonebook download takes a while and it seems to disconnect the bluetooth if I end a call. Seems to work fine when I have my work phone connected though (a rubbish old Nokia).
I've tried this using Dutty R12 and Dutty R14. I've only had it in since Saturday though so haven't had time to have a proper play around (too busy playing with the DVD and iPod side of it )

process com.android.phone crashes when connected to Parrot CK3100

Anyone here using their DHD with a Parrot CK3100 bluetooth carkit?
When making or receiving a call, 90% of the times the process com.android.phone crashes at the end of the call. Then my network connection is lost briefly and restored after a while. The BT connection is also lost and needs to be reconnected manually. This only happens when connected with the Parrot, not when calling normally or over my Jawbone BT headset.
Is anyone experiencing the same or using a Parrot CK3100 without problems?

Have you done the last two updates ? I had issues before but since updated no issues
Sent from my Desire HD using XDA App

You mean the DHD OTA updates? I installed everything. Or do you mean parrot updates?

The dhd updates , I would also make sure the parrot updates are done also.
Silly question but you don't use a task killer do you ? Sometimes a task killer stops the blue tooth session .
Sent from my Desire HD using XDA App

Ok, I'll look info updating my parrot software, if possible. I don't use a task killer and use standard Htc rom.

Well, I updated my parrot to the latest firmware with the updatetool. The problem still exists :-(

Strange mine works perfect ..
Sent from my Desire HD using XDA App

I use the same model without problem. Have you tried to unpaid the device and repair?

I had to repair, cause all pairings were gone from the parrot.
So you have the same ck3100?
Do you have any contacts with picture that you can call with the parrot without problems? I'm wondering if those pictures are the culprit.

deechte said:
I had to repair, cause all pairings were gone from the parrot.
So you have the same ck3100?
Do you have any contacts with picture that you can call with the parrot without problems? I'm wondering if those pictures are the culprit.
Click to expand...
Click to collapse
I don't use pictures.

I've tried a couple dozens of phone calls to contacts with and without picture. I can confirm the com.android.phone process only crashes when calling a contact with picture through the Parrot. :-(

deechte said:
I've tried a couple dozens of phone calls to contacts with and without picture. I can confirm the com.android.phone process only crashes when calling a contact with picture through the Parrot. :-(
Click to expand...
Click to collapse
Ok,I'll try to add a picture to one of my contacts and test and let you know. How do you know that this process crashes? seen on display or do you use any logging app?

I photographed my wife and called her from my car 2-3 times without any problems. I tried to let her end the call 1st then I did and then I initiated the call from Parrot. No problems similar to what you describe.
How did you add your photo's? maybe the picture format causes the problem? If you haven't done so, why don't you try what I did and compare (take photo from camera and test).
Also, do you use google contacts or phone contacts. If you have seen one of my posts, I had problems when sync with google. So , try also to compare a phone contact with picture and a google contact with picture. I think that this is the only way to reach a conclusion as I did with the ringtones and blocked callers issue.
Now, unless you used some special app to see that process, I didn't see anything strange. Tell me if there's any place to look for any errors.
My Parrot FW is 4.23_C

Hi, Thanks for looking into it so extensively!
Just some more info:
- all my contacts are Google, I like the syncing to gmail. I'll try with phone contacts to see if that works out.
- I have contacts with pictures from my previous phone, from my Fuji finepix camera and a contact with a picture that comes automatically from Facebook. I'll try to add one with the HD's camera.
- the error message pops up on the screen, you can't miss it. Then the gsm signal is briefly lost and so is the BT connection.
I'll report back!

Hello,
I've the same problem with my Desire. Also an Downgrade to 4.21 of the CK3100 hasn't brought a solution. But the Parrot-Support wrote me that there is a general Problem with Froyo-phones, so I'm looking forward to that a new firmware will come, hopefully, soon...

Thanks for reporting that. I'll write to Parrot support too.

Well, Parrot support has been great so far. They have made me try a couple of different ways of pairing my device with the Parrot. In the end, my problem is solved my using a special paring mode. I go to Advance settings > Pair phone > and choose for the "Auto-pair no sync" option. No more crashing of the phone process on my Desire HD since.
Basically, the problem wasn't caused by the phone call, but by the syncing of the contacts between the DHD and the Parrot. Everytime syncing starts in the background, the process would crash. Presumably this is caused by having contacts with pictures.
The downside is that my phonebook isn't synced anymore with the Parrot (with the Auto-pair no sync option). But hey, I'd never call anyone from the Parrot phone book anyway, I always use the phone to start a call. So that's no big deal.
Maybe, removing all contact pictures would solve the problem too, but I'm not willing to try that.
In the whole process, I upgraded my Parrot CK3100 firmware from v4.17 to v4.23, but that's causing different problems now. I'm still waiting for Parrot support to send me 4.17 back, so I can downgrade.

Thanks for the update.
No sync solved the problem for me too. I tried to send the contacts to the parrot manuelly and then started a phone call from the car kit. The contact has a picture (which I didn't sync with the parrot) and the phone process didn't crashed!

Im also using a DHD + CK3100 no problems so far with no ROM.
Dunno the Softwareversion of the CK3100.

NighthawkMS said:
Thanks for the update.
Click to expand...
Click to collapse
No prob. Always nice to help someone out.
NighthawkMS said:
No sync solved the problem for me too. I tried to send the contacts to the parrot manuelly and then started a phone call from the car kit. The contact has a picture (which I didn't sync with the parrot) and the phone process didn't crashed!
Click to expand...
Click to collapse
That should indeed work. It's the continuous auto syncing that causes the crashes. A one time manual sync of contacts after pairing shouldn't cause any problems later on.

[Q] Kenwood KDC-BT50U

Hi all,
I just bought the Kenwood KDC-BT50U for my car. I plan to use it with my HTC Desire via Bluetooth, mainly to play my mp3s. It paired and plays mp3s just fine, but it does not show the track names on the device and I cant skip tracks. It also does not sync my contact names from the phonebook, except for the call history.
Did anyone get it to work, and if yes with which firmware? the kenwood website sucks and they do not list the htc desire on their firmware update pages..so I have no idea which one to get...any help would be great!

I've got a BT60U and a Desire and it works all fine - it didnt in the beginning though.
My problems were that there was no adressbook sync and that I got random disconnects while driving.
But at some point it just started working. I remember that it was around when I started rooting (the first hacked 2.2 on the Desire) and then later the first AOSP roms. Dont know what made the deal for me but might be a hint.
At some point I also did a complete reset of the headunit.
I know it is a bit vague but I'm running fine with the BT60U (which got the same BT kit as yours) and my rooted Desire running DeFrost 6.1 (but also with OpenDesire and MIUI, don't know about Sense Roms though)
EDIT: forgot to mention: It is normal that the head unit doesn't show track titles etc but the forward/play/pause keys should be working...
What you can try is that you delete your phone from the BT50U's Bluetooth menu (at least mine got an option saying 'Delete BT Device') and deleting your Kenwood on your phone to start it from scratch again.

Hi.
Which number firmware of bluetooth unit is it?
I had the V 3.11.0 but the last is the V 3.12.0: this add the only forward/play/pause keys but doesn't show the track titles (in fact the A2DP protocol doesn't support this).
To upgrade it: manual, software, firmware (or go here and select "HTC Tattoo").
It's very simple to upgrade but, if you can wait, during this week I'm uploading a video about it: I did it last weekend.
Unfortunately, this last firmware doesn't resolve any problems like doesn't sync contact names from the phonebook neither the call history.
Moreover I can't use the "red button" because it kills the app "phone" so I have to reboot or enter again my PIN code.
I have a Wildfire with Froyo 2.2.1 stock.
Bye.
! !
Ps.: my unit has some problems so I have to bring it at assistance.
It's normal that there is always the "FAV" icon at top right of the display?
Thank you.

The protocol for track names is AVCRP rather than A2DP, but unfortunately the result is the same, the bluetooth stack in Android does not appear to be 1.4, rather 1.3 which doesn't have the feature.
Do you have an import via bluetooth option on your Kenwood. At first my JVC wouldn't sync and I just had to export the cantact list and then use a bluetooth transfer app to transmit it across manually. One day it just started working as mentioned above.

@400ixl: there is an automatic sync of all datas every time that the phone connects to the Kenwood radio but with Android it doesn't work, unfortunately.
I hope there will be an another Bluetooth firmware upgrade.
Thank you.
Bye.
! !

I uploaded a short video about the upgrade.
If you would like see it, I'll write the link.
Bye!
! !

thanks very much

Video.
Bye!
! !

Problems with Ford Sync

My Charge constantly disconnects the bluetooth connection from my car. The phone and Sync system pair just fine, but after about 2 minutes the bluetooth connection is dropped.
I have tried unchecking the Media sharing in bluetooth options and that doesn't seem to help. I have deleted and re-paired the phone, updated the Sync software but no matter what the phone won't stay connected. This is very frustrating as I do a ton of driving...
Anybody have any suggestions?

I have the same issues with the Charge and and Bluetooth module in my Volkswagen. The only thing that seems to correct the issue is to restart the phone. Unfortunately this only seems to resolve the issue until the next time the phone connects.

Disconnecting Ford SYNC
I am having the same issue. I was planning to update my sync soft ware but as posted that may not help. The only other thing to x do is to flash a new radio update on the phone. Ironically my motorola T505 BT HANDS FREE SPEAKER stays connected 100%.

Hi guys.
I have done a lot of research on this issue. It also occurs to me with my BMW iDrive. The problem is when the phone attempts to download the address book from your phone, it then disconnects... Mine connects then after 2 mins also disconnects when loading the address book. We need to get samsung to realize its not our cars but instead their stupid bluetooth!!!! I've tried and tried to contact them with to no availl. its really frustrating

Its the phonebook when it asks to download phonebook select no this is a known issue apparently. My 2011 Ford fusion is like this. The problem affects most android phones and ios 4. After you do a clean pair without downloading the phonebook it will work flawless and you will love life again.

Similar Problem with Sync
From the what's worth department, I had a similar problem with my Ford Sync. It seems there is an issue with Ford's Sync. The service manager personally worked on the resolution and accidental figured it out.
He removed the battery cable and basically "reset" the Ford's sync cpu. Bingo, Bango, Bingo. Fixed.
My recommendation is to find the fuse for that curcuit, remove it for about 30 seconds and then reinstall.
Fixed my issue.
Bad part, I've had to redo that a couple of times in the last 9 months.

Possible fix try it out
Just jumping back on this thread hope this helps all that are having problems I have cleaned up my phones contacts and my Droid Charge and Ford Sync are playing nice with each other, hope this marriage will last.
http://hyperom.com/2011/01/10/htc-evo-vs-ford-sync-mystery-of-bluetooth-disconnect-solved.html
Peace!!!

Ha, well I'm glad I'm not the only one with the problem. I'm having the same issue with my Kia. I'll look at my contacts, but I don't have very many so I don't see how it could have dups.

Not downloading the phonebook is not an acceptable answer to me. Kind of cripples the sync capability...

Ford Sync
ITGuy11 said:
Not downloading the phonebook is not an acceptable answer to me. Kind of cripples the sync capability...
Click to expand...
Click to collapse
Did you try the reset via the battery disconnect?
Had the same issues.

I removed all of the duplicate contacts from the phone, unpaired and repaired the bluetooth, and removed the phonebook from SYNC...but it still disconnected....the only thing I havent tried is pulling fuse 29 (which is the fuse to reset the sync system...no need to remove the battery cable)....do you really think resetting the system and then repairing will fix the issue?

My Charge pairs and works with my car just fine.
Adding phonebook contacts is impossible- it just hangs there, request for phonebook transfer never pops up on the phone, car sync disconnects the paired phone and nothing else happens, until I cancel out and reconnect the phone, then it works if I dont ask it to transfer contacts...
I ended up manually adding a few fast dials.
I know it is not a problem with car sync- I successfully paired and transfered contacts on that same car from Nexus S, Atrix and iPhone.
Of course my "smart" car wants to keep separate phonebook for each phone....or I'd be all set. Would really appreciate some advice.

Hughes4123 said:
Ha, well I'm glad I'm not the only one with the problem. I'm having the same issue with my Kia. I'll look at my contacts, but I don't have very many so I don't see how it could have dups.
Click to expand...
Click to collapse
I will add my name to the list of Kia Owners having issues as well.

I tried this last night, but it still needs more testing as I only felt like sitting in my car for 15 minutes.
Its possible, for Kias at least, that having contacts that don't have phone #s might be throwing the BT system off. I unchecked the option on my contacts list that allowed contacts with just email addresses to be shown and the BT seemed to stay connected.
Anyone else have this option currently checked?

Please read
I'm in contact with an software engineer at Samsung regarding the bluetooth problem. I missed his call, but in his voicemail he explained that this problem is with the car instead of the phone. This is nonsense as the problem remains across multiple car manufacturers with totally different bluetooth equipment.
If you are having a bluetooth problem, please check the main general forum where I will have a post that you can post your car manufacturer and phone model. I will provide this to the engineer so they can work on a eventual fix for our bluetooth problems.
Thanks

agold2009 said:
I'm in contact with an software engineer at Samsung regarding the bluetooth problem. I missed his call, but in his voicemail he explained that this problem is with the car instead of the phone. This is nonsense as the problem remains across multiple car manufacturers with totally different bluetooth equipment.
If you are having a bluetooth problem, please check the main general forum where I will have a post that you can post your car manufacturer and phone model. I will provide this to the engineer so they can work on a eventual fix for our bluetooth problems.
Thanks
Click to expand...
Click to collapse
Hey agold, do you have the link to the forum post in general to post problems? I cannot find it anywhere! Thanks!

What you can do is go to the market and downlad an app called bluetooth fix.......This helped me...But you have to be rooted to use this app. I have a JEEP that uses U-CONNECT
Sent from my Verizon Charge!