[Q] MP3 Sound Issues on HTC HD7 - Windows Phone 7 Q&A, Help & Troubleshooting

Hello Everyone,
I am not sure if someone else had this issue. Its related to the default MP3\Video player on HTC HD7. If i dont open the Music & Videos for some time or may be days and when i choose to play music it does plays it but with no sound coming from spearks.
If i play a video at the same time the sound will be there if a call is coming the sound will be there, but only mp3 wont play.
And the only optio i am left with is to reboot the phone and then it again starts to work fine. I also tried checking after syncing the phone with Zune but nothing happened.
Can someone help me here with some clues or if someone else is also having this issue.

I'd call htc or your carrier. I have not run into that problem on my hd7 and I don't reset it for days at a time.

using HTC 7 Trophy
Having the same problem. but not just with audio files, but with Radio, too
My solution is the same: reboot
ciao Skipper
whynot2007 said:
Hello Everyone,
I am not sure if someone else had this issue. Its related to the default MP3\Video player on HTC HD7. If i dont open the Music & Videos for some time or may be days and when i choose to play music it does plays it but with no sound coming from spearks.
If i play a video at the same time the sound will be there if a call is coming the sound will be there, but only mp3 wont play.
And the only optio i am left with is to reboot the phone and then it again starts to work fine. I also tried checking after syncing the phone with Zune but nothing happened.
Can someone help me here with some clues or if someone else is also having this issue.
Click to expand...
Click to collapse

nrfitchett4 said:
I'd call htc or your carrier. I have not run into that problem on my hd7 and I don't reset it for days at a time.
Click to expand...
Click to collapse
I dont think it has to do with carrier anyway as they are not streamed or something they have been synced from my PC using Zune. I dont even suspect the Hardware issue as at the same time other sounds plays perfectly fine. It looks to be a some kind of rare bug which is affecting only the chosen people.
And i am The Chosen One

rj2Skipperr said:
using HTC 7 Trophy
Having the same problem. but not just with audio files, but with Radio, too
My solution is the same: reboot
ciao Skipper
Click to expand...
Click to collapse
Oh Sorry to hear that mate, i am lucky in that sense coz i tried my radio and it plays well in headset and speaker mode both and as i said even the Videos plays just fine. its only the MP3 that does not play sound. MP3 does play as i can see the time reducing and all and can play pause them only the sound is not there in speakers and not even in headphones.
I reboot and its again good to go. I hope some update comes out soon to fix it.

whynot2007 said:
I dont think it has to do with carrier anyway as they are not streamed or something they have been synced from my PC using Zune. I dont even suspect the Hardware issue as at the same time other sounds plays perfectly fine. It looks to be a some kind of rare bug which is affecting only the chosen people.
And i am The Chosen One
Click to expand...
Click to collapse
my point being is that calling the carrier might get you a new headset.

nrfitchett4 said:
my point being is that calling the carrier might get you a new headset.
Click to expand...
Click to collapse
IT'S NOT THE HEADSET !!!
I tried a series of experiments yesterday and found 1 thing to reproduce the Problem:
Start Music Player (everything is fine)
Run a Game (for me it's Project Sunburst)
Stop the Game (Music still plays)
Stop (Pause) the Music Player
Run the Game again
Set "No Music" Settings in Game
Stop the Game
Start Music Player --> Music doesn't play
Even the current state of the paused file is stopped, and Music Player will start playing from the beginning of the file
i even found a solution to hear Music Files again
Start the Game
Enable Music in Game
Stop the Game
Start Music Player --> Music is heard again
ciao Skipper
BTW: Rado played fine when files didn't play, that was a little overzealous on my part, must have mixed it with some other problem, or didn't connect headset or something

nrfitchett4 said:
my point being is that calling the carrier might get you a new headset.
Click to expand...
Click to collapse
Thats right in the case of ppl in US and some other countries but me being in India need not be bound with a Carrier or service provider, as Maximum of the handsets are available unlocked.
I bought it for some 640$ considering 1$ = 45 Rs. But yeah i got your point

rj2Skipperr said:
IT'S NOT THE HEADSET !!!
I tried a series of experiments yesterday and found 1 thing to reproduce the Problem:
Start Music Player (everything is fine)
Run a Game (for me it's Project Sunburst)
Stop the Game (Music still plays)
Stop (Pause) the Music Player
Run the Game again
Set "No Music" Settings in Game
Stop the Game
Start Music Player --> Music doesn't play
Even the current state of the paused file is stopped, and Music Player will start playing from the beginning of the file
i even found a solution to hear Music Files again
Start the Game
Enable Music in Game
Stop the Game
Start Music Player --> Music is heard again
ciao Skipper
BTW: Rado played fine when files didn't play, that was a little overzealous on my part, must have mixed it with some other problem, or didn't connect headset or something
Click to expand...
Click to collapse
Yeah May be i can try this and see if it works for me also.

@rj2Skipperr,
I tried the steps mentioned by you. But even after setting the volume to nil in games the mp3 continues to play. only difference is i did not have the game Projcet Sunburst. but other multiple games i tried.

whynot2007 said:
I tried the steps mentioned by you. But even after setting the volume to nil in games the mp3 continues to play. only difference is i did not have the game Projcet Sunburst. but other multiple games i tried.
Click to expand...
Click to collapse
yes the music file plays while I'm in the game if I started playback before game, but if I
stop(pause) music playback
start game (with no sound)
stop game
start music playback
I hear nothing (and file is played from the beginning)
("crackdown 2: project sunburst" is available vor testing in marketplace, and has (of course) the same effect on music as the buyed app)
ciao Skipper

i am unable to repro the issue with any given games, actually could not try sunburst. But other games i tried and also since the day i posted this question issue has occuredd only once and have never repeated.
I hope it stays like this and never comes back.

curious
Those that are having the sound trouble, did you also enable your device as USB storage? Because I've came across this same problem and it was after I had to fool with a couple of the registries. If so then more than likely that's the culprit.

whynot2007 said:
Hello Everyone,
I am not sure if someone else had this issue. Its related to the default MP3\Video player on HTC HD7. If i dont open the Music & Videos for some time or may be days and when i choose to play music it does plays it but with no sound coming from spearks.
If i play a video at the same time the sound will be there if a call is coming the sound will be there, but only mp3 wont play.
And the only optio i am left with is to reboot the phone and then it again starts to work fine. I also tried checking after syncing the phone with Zune but nothing happened.
Can someone help me here with some clues or if someone else is also having this issue.
Click to expand...
Click to collapse
It's a common and know issue of WP7. Mine does it also. I have to reboot mine to get sound back. This is one of many bugs WP7 has that MS refuses to address with an update.

MartyLK said:
It's a common and know issue of WP7. Mine does it also. I have to reboot mine to get sound back. This is one of many bugs WP7 has that MS refuses to address with an update.
Click to expand...
Click to collapse
For such a common problem, I haven't seen many threads about it here, on ppcgeeks, or wpcentral...
I have no doubt it is linked to people adjusting the ingame volume controls and that adjusting the overall volume control.
Not sure what there is to fix, maybe a separate volume control for games vs other multimedia???

nrfitchett4 said:
For such a common problem, I haven't seen many threads about it here, on ppcgeeks, or wpcentral...
I have no doubt it is linked to people adjusting the ingame volume controls and that adjusting the overall volume control.
Not sure what there is to fix, maybe a separate volume control for games vs other multimedia???
Click to expand...
Click to collapse
Could be. But there certainly is something to fix. When you don't adjust in-game sound to zero yet the in-music sound is zero, there is something to fix. And when a reboot restores sound rather than keeping it the same, there is something wrong.

There is an app to fix this problem(free trail with adds). It's called: Media Volume Settings.

tbk21 said:
There is an app to fix this problem(free trail with adds). It's called: Media Volume Settings.
Click to expand...
Click to collapse
Tried it. Didn't work for me.

Related

Napster and Slacker Radio Streaming Issues

Hello fellow posters,
I am having a very strange problem that shows its ugly head with Napster and Slacker Radio. The song will play for exactly 12 seconds and then stop. The song will then resume again several seconds later. The rest of the song plays fine from that point forward. I find it strange that it happens on both apps at the same exact time (12 seconds). MOG doesn't seem to have this issue.
I have a 4G signal with at least 3 bars when the issue happens. The problem doesn't occur is streaming from WIFI.
Is anybody else having problems with these apps with their G2X?
Thanks for your time,
Lance
I have the same problem. I was running the gingerbread leak thought it was that. So I'm back on stock same problem.
Sent from my LG-P999 using XDA Premium App
Napster and Slacker Radio
Does anybody have ideas on how to resolve the issue (song stops playing after seconds almost every time. The song then starts playing again after several seconds).
Is it a phone issue since it happens on both Slacker Radio and Napster? Any setting changes that can be done?
Thanks,
Lance
I haven't tried napster, but for slacker, try version 2.1.191. I loaded it with titanium backup. The last couple versions suck, and apparently not just on our phones/roms. The market comments are BAD. lol...
Not sure how to locate it if you don't have a backup. I'll see about getting the apk somewhere.. It was free on the market, so I can't see how it would be "piracy"...
I have the same problem with Slacker, so it's unusable on my G2x. If this isn't fixed sometime soon, I'll be canceling my paid Slacker account.
slacker updated again today. so far so good streaming over 3g
I had to turn on High quality mode in the settings menu, then the song would cache all the way in 3g. If it's in normal quality, they song doesn't cache all the way and will occasionally skip. Wifi works normally.
I've also disabled the local stream manger in slacker as well. Not sure if that has done anything
I tried again with the latest version and disabling the "local media server" option. Already had high quality enabled.
It actually plays music now. Thanks for the tip. Now if we could get music apps not to stutter when the cpu gets used... Sigh. A dual core should NEVER stutter music when multitasking.
Yes it what the "local Media server" not "local stream manager" . Sorry about that; I didn't have my phone on me.
Glad you're working. Not even sure what that feature does.
i deleted slacker. the damn app wants to run for so many actions. check it out using an app like autostarts. it starts running for a ton of different actions,things that don't even make sense.
winamp is almost as bad,but tolerable.
ttabbal said:
I tried again with the latest version and disabling the "local media server" option. Already had high quality enabled.
It actually plays music now. Thanks for the tip. Now if we could get music apps not to stutter when the cpu gets used... Sigh. A dual core should NEVER stutter music when multitasking.
Click to expand...
Click to collapse
I disabled Local Media Server too (never noticed that option before), and it seems to be working properly for me too. Thanks everyone!
I have Napster and I have the SAME EXACT problem. The only way I got around it was to download the playlists so it wouldn't skip. It's extremely annoying. I've already informed LG about the issue a month or so ago. Its only on Napster tho. Not Rhapsody or Pandora.
Sent from my LG-P999 using XDA Premium App
andrewNY said:
I disabled Local Media Server too (never noticed that option before), and it seems to be working properly for me too. Thanks everyone!
Click to expand...
Click to collapse
This apparently just showed up with the last update (yesterday or today) and fixed my streaming issues in slacker too (only had time for a quick test though)

Google Music app pausing randomly

I have a problem with my phone randomly pausing the music. This is while using Google's Music app, and I can't seem to find any correlation. At first I thought it was after a certain amount of time (seemed to typically be 45 minutes of music playing) but today while I was running it paused 5 times in 2 hours, at various intervals.
Has anybody experienced this before?
yes. most likely its your connection, when im out it will pause. if im somewhere connected to a router it works with no problem
I searched for Google music app in the market, is this an apk I need to download or something as I'm not in the USA ? Or when you guys are saying google music do you mean the vanilla Android player ?
leighaus said:
I searched for Google music app in the market, is this an apk I need to download or something as I'm not in the USA ? Or when you guys are saying google music do you mean the vanilla Android player ?
Click to expand...
Click to collapse
nah its basically an newer polished version of it.
i also has a cloud music option that i use all the time. my only gripe is that it messed up all my album art for some reason that i had in itunes.
Otherwise it works like a charm on Edge, 3G, and 4G
as far as i can remember its still in beta and was only available in the us market. i'm sure you can find the apk. around here somewhere
I've just confirmed today that it also pauses while listening to the Google Listen app. This time it happened after 1 hour (almost exactly) of listening to podcasts. And of course this was MP3s that were already downloaded, so it couldn't have been a connection problem.
Is this a bug in the Sensation software? I imagine if it was other people would be having this come up.
gnatman said:
I've just confirmed today that it also pauses while listening to the Google Listen app. This time it happened after 1 hour (almost exactly) of listening to podcasts. And of course this was MP3s that were already downloaded, so it couldn't have been a connection problem.
Is this a bug in the Sensation software? I imagine if it was other people would be having this come up.
Click to expand...
Click to collapse
This happens to me all the time on my Bionic. I use both Google Listen and Google Music (all downloaded content). It's so infuriating. I just want to listen to music/podcasts without it pausing randomly.
bighaubs said:
This happens to me all the time on my Bionic. I use both Google Listen and Google Music (all downloaded content). It's so infuriating. I just want to listen to music/podcasts without it pausing randomly.
Click to expand...
Click to collapse
Not that this helps, but I've noticed the same thing, with both Google Music and Listen, on both my Nexus One and Galaxy Tab 10.1. I don't get it; Bluetooth is turned off so there's no AVRCP or hardware pause button or anything like that...

[Q] Zune player locking up

I'm running the Zune player on an htc 7 pro with stock Mango. The issue I'm seeing is that at the end of some tracks it stops playing. According to the display, the track is in play mode but stuck on the last second of the song. If I FFW to the next track the phone locks up and I have to reset. This happens randomly when playing songs in sequence and is not related to specific tracks. If I switch to random it happens after the first track. I have the impression, that Zune can't find the next track sometimes.
Is anyone else having this issue? Any suggestions where to start trouble shooting?
Thanks in advance for any help.
PS: Admin: if this is in the wrong place please move it.
I'm having the same issue, we need a fix, this is annoying especially since I have an Otterbox
After checking the Microsoft support site, I found this is a common problem with htc phones. Here is the link:
http://answers.microsoft.com/en-us/...71e-9822-5c7a44746390?page=1&tm=1325857578704
In short, MS says it's a firmware problem and htc says it's a OS problem. MS is working on a patch.
The workaround is to use a BT headset instead of wired earphones.

Random Media Pauses.

If I open galaxy apps, it tends to pause my music player after a few seconds, sometimes it does it even if im just at the home screen with apps closed. Youtube will also pause randomly. I have axtually disabled bixby, turned off ALL notifications, allowed background data for youtube and samsung music player, and disabled optimisation for them.
Heres the weird thing. When I had poweramp, it didnt do it so long as I had "pause for long audio cues" disabled. And now I downloaded sound assistant and allowed samsung music player to play over any audio and then it doesnt pause. I cant seen to figure this out.
The root of the problem seems to be samsungs audio focus not working properly, but that aside, I cant find what service or app is triggering some invisible and silent audio cue. Any ideas?
I experienced something similar to this while I was traveling. I had the phone bluetoothed to the car. The only things that I had running (that I remember) were Google Play Music, Google Maps (with GPS enabled, of course), and the Weatherbug app since it was storming while I was driving.
The music app would randomly pause and I didn't know why. I haven't experienced it again since then (a couple weeks ago) but I haven't needed google maps since then, and honestly haven't been driving with all those apps open simultaneously since then. I can try it again tomorrow actually, as I have to drive about an hour out of town for a work assignment. I can report it back if you like.
This won't necessarily narrow it down since we may have totally different apps on our phones that may be causing it.
jack man said:
I experienced something similar to this while I was traveling. I had the phone bluetoothed to the car. The only things that I had running (that I remember) were Google Play Music, Google Maps (with GPS enabled, of course), and the Weatherbug app since it was storming while I was driving.
The music app would randomly pause and I didn't know why. I haven't experienced it again since then (a couple weeks ago) but I haven't needed google maps since then, and honestly haven't been driving with all those apps open simultaneously since then. I can try it again tomorrow actually, as I have to drive about an hour out of town for a work assignment. I can report it back if you like.
This won't necessarily narrow it down since we may have totally different apps on our phones that may be causing it.
Click to expand...
Click to collapse
Sounds like a plan. Thanks for the assistance.
Shadow Assassin said:
Sounds like a plan. Thanks for the assistance.
Click to expand...
Click to collapse
I tried to replicate the problem (even opening a lot more apps on my phone simultaneously) and couldn't get it to do it. I guess that's good for me. I know there have been updates to several of the apps I mentioned since I experienced that problem, though, too. Don't know what to tell you. I remember in the past sometimes deleting all of my bluetooth connections and then reconnecting sometimes helped. But who knows...
I'm traveling again today and next week so we'll see again. If I experience again I'll let you know.

[Bug][Resolved] Bluetooth media buttons not working

I just got a Google Pixel 6, upgrading from a Samsung Galaxy S7. I'm running MX Player Pro (Activated) version 1.42.13 (ARMv8 NEON).
Attached are the files that were generated when I hit the "Bug Report" button under More Settings. I tried hitting the "Save to File" option, but never got the confirmation message that one had been generated, and couldn't find a generated file in my phone. I've zipped them together and tried to name the file according to the expected zip filename.
On my previous phone (and whatever version of MX Player was on it) the play/pause/forward/back buttons on my headphones worked as expected.
I could also use those media controls when my phone was paired with my car.
They worked fine when the video was in the foreground, background, or in PiP.
Now on my new phone they aren't working. I'm not sure if I'm missing any permissions, or if there's been some other software change.
I've tried it on 2 different pairs of Bluetooth headphones and in my car, and the media buttons aren't working properly for any of them.
The same devices are working fine on other players (BlackPlayer EX and Youtube), so I believe this problem to be specific to MX Player, and not a fault with the Bluetooth devices or my phone.
If anyone knows a setting I could change that might fix this, I'm up to do whatever testing will help.
[Edit: Sometimes, if the app is playing in the background, the media buttons are able to pause it, but not unpause it. Again, other players seem to work as expected with the same BT devices.]
Seconded. Not working here either on a Samsung Galaxy S6 with activated Pro.
Toggling settings>Player>Media Buttons gets it working for a while.
Just noticed this thread after raising a new one. Doesn't respond to the buttons on my Fiio DAC
Do the devs even visit here?
kradcliffe said:
Do the devs even visit here?
Click to expand...
Click to collapse
Doesn't seem so - this Bluetooth issue is being reported all over yet works fine in VLC - also the chromecasting options in MXP suck compared to VLC. One wonders why I paid to activate Pro when VLC is free and is demonstrably better.
Yeah it's a joke. I reported this to them 4 weeks ago and it "may be fixed in a future update". Seriously?
I use Note 20 ultra, Android 12 & I faced the same problem.
My bluetooth headphone can not control the MX Player.
Nothing happend when press button on headphone.
When will this bug be fixed ???
Never by the looks of it. No update for months, nothing on the beta channel. This app is abandonware. Time to find sometjing else.
Now fixed in latest beta version 1.51.7
Confirmed, it's working on my headpones again as of release version 1.51.8 (ARMv8 NEON). Will test in my car this weekend, but I'll mark this as Resolved.
[Edit: Sometimes, if the app has been dismissed and the video's been paused for a while, it takes two Play presses for it to start again. I think this is on the app's end and not my Bluetooth device. Still, it's functional enough to be usable again, so I'm going to keep this marked as Resolved.]
kradcliffe said:
Do the devs even visit here?
Click to expand...
Click to collapse
It is unlikely that any dev will notice any random thread. There are two active Mixplorer threads. Posting in either will almost certainly get the attention of @HootanParsa when she returns.
(The only reason this thread came to my attention was someone quoting it in one of the Mixplorer threads.)

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