Hello.
I am new here but I've been lurking for a while even before there was a dedicated area for the SGR. This might be a long read since I put in a lot of details. Now, straight to my point.
My fone is new. Not even a month from purchase. Never rooted since I'm afraid I might brick it since I'm not well inclined with technology.
It was ok when I got it but the problem started to occur a few days ago.
When I turn on the fone, it goes past the samsung animation part then, the screen goes all black,even if i press any button, I assume it's turned off.
What I tried:
1. Tried lodging a small piece of paper in the battery area because I thought it was a terminal problem. (did not fix it)
2. Cleaned gold plated contacts of the battery and it's phone counterpart. (did not fix it)
3. Factory Reset the thing by pressing vol up+mid button when turning on. Deleted ALL of my things in the fone but the problem is still there.
So, when the fone "dies" on me, even if I don't take out the battery, it will turn on but it will prolly turn off again as soon as 10 secs after the samsung animation part. When I take out the battery, sometimes it will operate normally but, it will turn off again randomly. The past few days have been very tasking for me. I think I'm going crazy....
What I've done to the fone since getting it:
1. install a custom skin from Market
2. install some social media apps and messenger apps
3. installed a passcode thing to make things private
4. installed games via ASTRO. (download apk from net + put in SD card via USB + install via ASTRO)
5. installed kies into my laptop and connected the fone. Also via Kies Air
6. Restored the fone to factory settings by pressing vol up+middle button when turning fone on.
Just a few minutes ago, when the fone was starting up, I saw a WHITE TRIANGLE with a (!) in the middle on the upper left area of the screen but it was gone in a few secs.
My fone data:
model num gt-i9103
android ver 2.3.5
baseband ver i9103xxki2
kernel ver [email protected]#3
build num gibgerbread.jpki3
My dilemma:
1.I live in the Philippines and the fone was purchased in Qatar. I can send it back but maybe as a LAST RESORT, shipping costs would be quite expensive....
2. SGR is not released here in my home country so I doubt if I can get proper support. Even screenguards are not available here for this model.
Again, I apologize for the VERY LONG read but I tried me best to put in every detail I can to help solve my problem. I look forward to seeing your replies. Please feel free to ask me further details to help you help me. Happy New Year.
PS:
I alos tried calling the fone after it does it's shutdown thing and I think it really dies because it's not ringing like it should be when the fone is turned on.
When I think everything is ok and peachy, I start watching MVs in youtube but, after like 20mins, the fone just turns off by itself. I know it's off because there is no sound coming out so I doubt that the screen just "Sleeps". Thank you again.
Hi, there were more people with the problem you described above. Unfortunately I'm afraid it ended up with service. But since you have an international warranty you may try to contact samsung customer service and ask if you can send your phone directly to them in Philippines instead of shipping it to Quatar first.
exactly my problem.. I gave it to the Samsung service centre, they changed the motherboard of the phone, but still, the problem was there. The new motherboard was also faulty.. They are again changing the motherboard of the phone.. lets see what happens now.
Thank You for your replies. I will try to put up a vid so I can give you lot a better "picture" of the situation.
http://www.youtube.com/watch?v=eoigXYWYrgs&feature=youtu.be
pardon the link I can't seem to embed youtube properly.
Does the Galaxy R have firmware files up on www.sammobile.com yet ?
If yes , you can try flashing a firmware with Odin3
Herpderp DXKPB.
^
Hello.
If I upgrade it to the latest using odin, will it void the warranty?
alister214 said:
^
Hello.
If I upgrade it to the latest using odin, will it void the warranty?
Click to expand...
Click to collapse
Nope
As long as it's not rooted you can give them an excuse saying Kies did the work
Herpderp Adreno + Tegra.
EmoBoiix3 said:
Nope
As long as it's not rooted you can give them an excuse saying Kies did the work
Herpderp Adreno + Tegra.
Click to expand...
Click to collapse
Thanks for the reply!
Recently when it dies, when I restart the fone, I see a White triangle with an (!) inside on the Upper Left corner of the screen. Do you know what that Icon means? I goes away after a few seconds....
alister214 said:
Thanks for the reply!
Recently when it dies, when I restart the fone, I see a White triangle with an (!) inside on the Upper Left corner of the screen. Do you know what that Icon means? I goes away after a few seconds....
Click to expand...
Click to collapse
Okay , that's weird .
Perhaps it's not the right firmware ?
Herpderp Adreno + Tegra.
alister214 said:
Thanks for the reply!
Recently when it dies, when I restart the fone, I see a White triangle with an (!) inside on the Upper Left corner of the screen. Do you know what that Icon means? I goes away after a few seconds....
Click to expand...
Click to collapse
hello alister
I suggest you remove all the papers and other modifications you tried.
Then please make a new video and show us how you press the power button after the screen turns black.
alister214 said:
Thanks for the reply!
Recently when it dies, when I restart the fone, I see a White triangle with an (!) inside on the Upper Left corner of the screen. Do you know what that Icon means? I goes away after a few seconds....
Click to expand...
Click to collapse
I think it could be hardware failure.
Download n flash the latest ROM and then get a USB Jig to reset the flash count.
Then bring it to ur nearest Samsung service centre and get it fixed or replaced.
Hope u get ur problem solved soon.
legion1911 said:
hello alister
I suggest you remove all the papers and other modifications you tried.
Then please make a new video and show us how you press the power button after the screen turns black.
Click to expand...
Click to collapse
I have already removed the paper I put on the battery area since I'm certain it's not a contact problem.
When the device shuts off after I turn it on, I press the power button the same way as I usually do.
---------------------------------------------
I decided to go to the Service Center today after work. I hope they confirm the problem and hopefully be able to fix it. I will be updating this thread as soon as I can. Thank you for all your inputs.
alister214 said:
I have already removed the paper I put on the battery area since I'm certain it's not a contact problem.
When the device shuts off after I turn it on, I press the power button the same way as I usually do.
---------------------------------------------
I decided to go to the Service Center today after work. I hope they confirm the problem and hopefully be able to fix it. I will be updating this thread as soon as I can. Thank you for all your inputs.
Click to expand...
Click to collapse
Good luck to u and ur R.
Hope all is well and see u back in action soon.
If you have SD card inside, can you remove it and try to start your phone? You can also format the SD card in PC.
Just a wild guess, not harm in trying!!
alister214 said:
I have already removed the paper I put on the battery area since I'm certain it's not a contact problem.
When the device shuts off after I turn it on, I press the power button the same way as I usually do.
---------------------------------------------
I decided to go to the Service Center today after work. I hope they confirm the problem and hopefully be able to fix it. I will be updating this thread as soon as I can. Thank you for all your inputs.
Click to expand...
Click to collapse
ishafiq said:
If you have SD card inside, can you remove it and try to start your phone? You can also format the SD card in PC.
Just a wild guess, not harm in trying!!
Click to expand...
Click to collapse
I tried to remove SD. Still has the shutdown problem.
I want to flash the taiwan rom/update....
I want to know if it will be compatible with my device even if it's stock rom is arabic.....
Will my download counter increase if I use odin and flash the official Samsung taiwan rom/update? I can't risk this because I don't think there is a USB jig for GSR here in my country.
Thank you for all the input guys.
Guys!
I tried something "extreme" well sort of.
I removed the simcard. and the phone did not auto shut off!!! I tried 2 sims of local carriers, same problem, same results.
No sim card so far no shut off.
Sorry for the language but, my mind is so full of **** right now.
----------------------------------------------------------------------------
I spoke too soon, it still died even without the simcard but, the white triangle with (!) on the upper left side is gone without the sim.
What I tried so far:
No sim + no sd card = still auto shutdown
No sim + 2gb sd card from box = still auto shutdown
this is driving me nuts.
alister214 said:
Guys!
I tried something "extreme" well sort of.
I removed the simcard. and the phone did not auto shut off!!! I tried 2 sims of local carriers, same problem, same results.
No sim card so far no shut off.
Sorry for the language but, my mind is so full of **** right now.
----------------------------------------------------------------------------
I spoke too soon, it still died even without the simcard but, the white triangle with (!) on the upper left side is gone without the sim.
What I tried so far:
No sim + no sd card = still auto shutdown
No sim + 2gb sd card from box = still auto shutdown
this is driving me nuts.
Click to expand...
Click to collapse
Since u have never flashed any rom yet and ur phone still has warranty, why dun u sent it for Samsung Service ??
Why worry so much ?
s4sixty said:
Since u have never flashed any rom yet and ur phone still has warranty, why dun u sent it for Samsung Service ??
Why worry so much ?
Click to expand...
Click to collapse
I went to service center today. They can not help me because the model is not released here locally. That's why I worry too much. Today my cellphone is a Nokia 2630, I am not happy at all.
**** that really sucks!
Sent from my GT-I9103 using XDA App
Related
I pressed the Home button+Trackball+Power Button.....when starting my G1.
The Phone doesn't "power on" but the led light comes on BLUE and stays lit.
Any idea what this is for or means?
Dude pull battery out and reboot (nub)
mdabeezy said:
Dude pull battery out and reboot (nub)
Click to expand...
Click to collapse
Wow, clearly you have no brain. My phone is bricked, check the New SPL and IME thread and maybe you'll have the slightest clue what I'm talking about.
MY QUESTION HERE IS VERY SIMPLE.
While trying to get past G1 boot screen, I pressed the
Home button+Trackball+Power.....
The Phone doesn't "power on" but the led light comes on blue and stays lit.
Battery pulls have been done numerous times over the past 2 hours. If you don't have a clue as to what the blue light represents, then don't bother replying to this thread. Ok.
Thanks.
when u installed the new spl did u reflash the rom?
cuz thats the problem
when the new spl is added you have to reflash the rom u were using
dont wipe so you wont lose your apps
A customer came into my store 2 days ago with a g1 that would not turn on and all it had was just a blue led lit. Tried everything to get a screen to come up and no luck.
That same update bricked my phone, t-mobile boot is all i see
home+power = dont work
camera+power= dont work
nothing did now i have to return it
bigballa said:
when u installed the new spl did u reflash the rom?
cuz thats the problem
when the new spl is added you have to reflash the rom u were using
dont wipe so you wont lose your apps
Click to expand...
Click to collapse
I rephrased my 1st post so I could get an answer about what this post is for. I'm not an idiot, I know how to flash an SPL/ROM/ whatever.
The phone is bricked, I am one of many, check the New SPL and IME thread.
That has nothing to do with my topic here though. Thanks.
deviusdragger said:
A customer came into my store 2 days ago with a g1 that would not turn on and all it had was just a blue led lit. Tried everything to get a screen to come up and no luck.
Click to expand...
Click to collapse
I can get the G1 screen to come up, but that's all. I just didn't know if the combo of keys I pressed to start the phone meant something.
Turns out if you just press the trackball in and press power that will trigger just the Blue LED light to come on as well.
Just trying to figure out if this is useful or just more G1 shananigans. lol.
is the G1 screen comes up your phone is NOT bricked...
try flashing the regular JF ADP1.5.. if that dont go, start flashing old roms(RC29, RC30 etc..) hope that works
Saw this posted on a forum for T-Mo
the omniscient Google sez:
(found on forums.tmonews.com)
The problem is caused by ppl powering the device on, and when they press the red END key they are also holding down the MENU and pushing in the track ball at the same time.
This then enables a lock on the phone the only way around this is to pull the battery and turn the phone back on with/out pressing an holding the menu and trackball.
Click to expand...
Click to collapse
Another posted solution:
(www.fixya.com)
well plug the charger into the phone with the battery still intact.....then remove the battery while the phone is still plugged in. then unplug the charger and plug it back in........place battery back into phone and then power it up. That worked for me.
Click to expand...
Click to collapse
Good fortune
AbsoluteDesignz said:
is the G1 screen comes up your phone is NOT bricked...
Click to expand...
Click to collapse
It actually can be bricked head over here --> http://forum.xda-developers.com/showthread.php?t=515822 and you will see that it is. Persons are not able to get into recovery even unable to get into the boorloader screen. By pressing home + power or camera + power. it can be bricked and show the G1 boot screen there are 7 or so phones that are like this now.
arqueware said:
the omniscient Google sez:
(found on forums.tmonews.com)
Another posted solution:
(www.fixya.com)
Good fortune
Click to expand...
Click to collapse
Just a generic lock? awesome. That's all I was wondering. Thank you!
Blue light happened when I washed my G1. I can occasionally get it to start up, try hitting the power button for a sec, hit it a gain a few times and see what happens. Throwing some trackball presses in there seemed to help too. G1 is an odd creature...
7 phones bricked and still counting thanks to the H special SPL.
Not so sure it's the SPL
one correspondent who purports to be an associate of T-Mo suggests that that button-press combination invokes a hardware lock that can be undone. see above
the BLUE LED of DEATH
barlev869 said:
Just a generic lock? awesome. That's all I was wondering. Thank you!
Click to expand...
Click to collapse
W/B if that solution works for you; maybe it'll help the other 6 stricken G1s too
sir*mez:
If it gets to the T-Mobile-screen, the phone is NOT bricked.
If it's able to show the picture, it furthermore shows that atleast that part of the flash is intact (The picture resides on the splash1 partition, while the secondary is on splash2).
barlev869 & arqueware:
Hardware-lock? My bet would be this is some sort of test-mode, maybe for hardware-diagnostics?
It's not a lock if it can be avoided by just rebooting the phone (Which it can, i've been in the blue-led mode several times to try to guess what it was doing when booted like that...).
Joushou said:
sir*mez:
If it gets to the T-Mobile-screen, the phone is NOT bricked.
If it's able to show the picture, it furthermore shows that atleast that part of the flash is intact (The picture resides on the splash1 partition, while the secondary is on splash2).
barlev869 & arqueware:
Hardware-lock? My bet would be this is some sort of test-mode, maybe for hardware-diagnostics?
It's not a lock if it can be avoided by just rebooting the phone (Which it can, i've been in the blue-led mode several times to try to guess what it was doing when booted like that...).
Click to expand...
Click to collapse
*sighs in disbelief* look another none believer that seems to say the say as the rest. Look the phone is dead there 9 people now to say that the spl bricked the phone. I'm not alone here.
Joushou said:
sir*mez:
If it gets to the T-Mobile-screen, the phone is NOT bricked.
If it's able to show the picture, it furthermore shows that atleast that part of the flash is intact (The picture resides on the splash1 partition, while the secondary is on splash2).
Click to expand...
Click to collapse
From my understanding of the problem, You're half right. Part of the system does indeed come up but unfortunately that isn't enough to get adb to run or to boot into recovery mode or into fastboot. Basically, while you're right that it's not fully bricked and it is theoretically possible to fix it, the phone doesn't have any interface at all to do so. It'd be like trying to fix BIOS settings on a computer when you don't have a keyboard.
NOTE: I haven't flashed the new SPL so haven't been able to run into any problems with it, but from reading other people's descriptions of what happened, the above seems to be the case.
Ok, so basically I installed a gsm rom on my phone, instead of a cdma rom, now the phone will not do anything, is there anything that can be done, or should i just buy a new phone.
Try to get into bootloader mode. Hold the volume down key + the power key at the same time. You should be able to get to the tri-colored boot loader screen. From there attach your TP2 to a USB and flash a CDMA rom like normal.
i tried that, and still nothing, i actually noticed it doesn't even wanna charge
actually it is charging, but nothing else
I just wanna know if you have saved your phone or not.
I was going to flash a gsm rom,but I see your situation now,so..
If anybody know how to change a gsm rom to a cdma rom?
Nope all it does is charge, i cant nothing else to work on it
manuss said:
Ok, so basically I installed a gsm rom on my phone, instead of a cdma rom, now the phone will not do anything, is there anything that can be done, or should i just buy a new phone.
Click to expand...
Click to collapse
yeah your going to need to buy a new phone. but if you are willing to donate the phone to try and see if i can come up with something to fix the ordeal i would be willing to to do that considering i am recently out of worka nd this community is the only commitment I have left.
manuss said:
Ok, so basically I installed a gsm rom on my phone, instead of a cdma rom, now the phone will not do anything, is there anything that can be done, or should i just buy a new phone.
Click to expand...
Click to collapse
We have Verizon Wireless and T-Mobile and Touch Pro 2's on both carriers and I did that by mistake on my T-Mobile device. Okay, this is what I did; first, you're going to need a clean sd memory card that will at least hold the ROM you're flashing. I don't recommend you put anything else on this card except the ROM.
One note, you must be Hard SPL'd to do this; if not this is all mute.
The reset button on Verizon's TP2 is located under the back cover on the device's left side just under the volume rocker; it's a red dot that says "RESET".
With the ROM on the memory card insert the memory card; next hold down both the volume down and reset button simultaneously, releasing the reset button first and then the volume down rocker and your bootloader screen with Red, Green, Blue and White with yellow characters will appear. By the way you can also use this procedure to flash your device via sync and PC if "USB" appears in the white portion of the screen if you have an existing "CDMA" ROM on your Rhodium 500 device (CDMA).
Now, I'm going to tell you right from the start this works perfect with GSM Rhodiums; I've never tried it with my wife's device which has God status in this house and I'm not about to piss her off on a wild hunch.
Double check the forum whether someone else has been a victim and it's not all that unusual, though I admit I felt like a real dumbass when I did my device and I got an all white screen. Just remember RHOD500 is your device; you see RHOD210; that's GSM. Take care!
manuss said:
Nope all it does is charge, i cant nothing else to work on it
Click to expand...
Click to collapse
First you should do what SNittyKitty wrote.
What company is your TP2 from?
If that doesn't make it respond write to HTC Support and tell them you install a ROM from there page and now it's not responding. And by not responding I mean the charging light not turning on when connected.
Same Problem
I had someone send me the unlocker for the Rhod500 and it was actually for the Raph. Although I did not find that out until after I tried to flash it. Now I have the same problem. Any luck yet? Also, when i plug in the phone to the computer it comes up in device manager but I cant do anything. I figure if it is in device manager I should be able to fix the issue but I dont know.
If you flashed the raphael unlocker then there is no fixing the phone. It is toast, it does make a nice paper weight
Ok, so ive been rooted for a while, and flash back forth between different roms frequently, Most recently i flashed Mikrunny RC, then the ICS theme. All booted fine, no issues i started to install some apks i usually run, mostly go launcher and go suite... i downloaded go photo as I have never seen or used it before, i clicked register, and my phone locked up. So i pulled the batter and reset, its stuck on the green htc logo. So i pulled the battery again and tried to load recovery, using the vol down, i can get into the bootloader then when i try to go to recovery it again freezes at the green htc logo. I downloaded the PC06IMG.zip and threw that on the phone, figure Ill just reroot and start over (kinda in a panic here as i now dont have a working phone. It finds and installs (restores) off PG06IMG then reboots.... stuck on green htc again.... now the bootloader reads S-On .... but it just wont boot.... someone help me plz lol any ideas?
people talk about bricking a phone
i think it is impossible to brick the evo shift phone. because if you can get to the stock recover screen you can flash the phone back to stock always. no mater what
1. download RUU_Speedy_Sprint_WWE_1.17.651.1_Radio_1.07.00.1129_NV_SPCS_1.52_1103_release_160079_signed.exe
2. hold volume down and power to boot into hboot recovery screen
3. plug in usb cable hboot will change to hboot usb plug
4. select fastboot from the list
5. in the screen as long as fast boot says fastboot usb at the top in red your good to go
6. run RUU_Speedy_Sprint_WWE_1.17.651.1_Radio_1.07.00.1129_NV_SPCS_1.52_1103_release_160079_signed.exe
7. this will revert the phone back to stock unrooted. wiping out everything.
give this a try. it always pulls me out of jams when i think i bricked my phone.
yea it is saying usb plug, but when i run the ruu it says battery is below 30%, i tried to put the battery in a different phone (dont have a charger for that other phone) and the battery reads 41% the battery is sitting in my shift hopefully charging, but i cant get the amber light to stay lit.... so i guess i should be good if i can get a fully charged battery.
*edit*
looks like im screwed.... just ran the ruu, does the same thing, reboots and freezes on the green htc screen...... any other ideas?
Quick question, were you using twrp2 recovery?
Worst case scenario, since you're s-on you should be able to get a warranty exchange.
Sent from my PG06100 using Tapatalk
clockwork, and ima try tomorrow
*edit*
ok now things are bad, the screen doesnt work anymore..... i guess its a bad time to mention that this phone was previously crack and chipped to hell, and i just replaced the glass on it. (LCD was fine) now the LCD doesnt turn on anymore... no idea whats going on... i tried to get back in the bootloader to ruu a 2nd time after charging the battery up, and presto... black screen.
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
twizt3d said:
clockwork, and ima try tomorrow
*edit*
ok now things are bad, the screen doesnt work anymore..... i guess its a bad time to mention that this phone was previously crack and chipped to hell, and i just replaced the glass on it. (LCD was fine) now the LCD doesnt turn on anymore... no idea whats going on... i tried to get back in the bootloader to ruu a 2nd time after charging the battery up, and presto... black screen.
Click to expand...
Click to collapse
htcevoshiftrocks21674515 said:
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
Click to expand...
Click to collapse
I would give what htcevoshiftrocks, said a shot. Like he said can't hurt. But the other facts you should have mentioned in the begining . Had this happen on a Shift I replaced the Digitizer on. If your not careful when your in there, things can get messed up real easy. Also from talking to the techs at Sprint I found out it's a 50 / 50 on the black screen after replacing the Digitizer. They usually just replace the Digitizer and the LCD as one unit, if they do replace it. So I guess if that doesn't work, your best bet at that point is Sprint.
You need to get into recovery wipe /system and /cache and dalvik and reflash your rom.
Also try booting without the sdcard
adb reboot recovery
or adb reboot fastboot and flash again.
But yes, flashing radios will screw up your boot unless you are running a stock ROM for the most part I've noticed.
And YES it is possible to brick this phone but if you're seeing the white HTC screen you're not bricked, yet.
well daemon starts successfully, but 'device not found' when trying to run anything at all. when plugging in the usb cord i can still hear the 'bur burt' sound lol, i just now gave that sound a name. but anyhow, gonna try to let it sit for a while maybe charge the battery up more... idk...
phone does show as charging...
htcevoshiftrocks said:
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
Click to expand...
Click to collapse
so somehow this actually worked... but now my touch screen isnt working at all, the phone seems to have a mind of its own. Because as soon as it turned on i got a ton of txt msgs and responded to most of them, the phone went to sleep, i woke it up, now no touch screen working. i think its time to just take it back to sprint, anyone have a copy of the latest ruu so i can flash gb?
twizt3d said:
so somehow this actually worked... but now my touch screen isnt working at all, the phone seems to have a mind of its own. Because as soon as it turned on i got a ton of txt msgs and responded to most of them, the phone went to sleep, i woke it up, now no touch screen working. i think its time to just take it back to sprint, anyone have a copy of the latest ruu so i can flash gb?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=20107670
Before you return it I suggest you RUU to 2.2 and run the 2 OTA software updates. My phone's internal handset speaker wasn't working and doing that fixed the problem. It may help you too. Weird, I know but I just did it and it's been consistently working since. Now I'm in the process of rooting again. I'll post a link to the 2.2 RUU zip in a second.
edit dont use the file I posted use this PG06IMG.zip:
http://dl.dropbox.com/u/41040697/PG06IMG.zip
It's funny that this same exact thing just happened to me on my original then happened few hours later with my replacement.
well the latest is, it boots and all the hardware keys work fine, but my touch screen doesnt respond at all.. Im hoping to get to a sprint store today.
twizt3d said:
well the latest is, it boots and all the hardware keys work fine, but my touch screen doesnt respond at all.. Im hoping to get to a sprint store today.
Click to expand...
Click to collapse
Did you run OTA update?
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
twizt3d said:
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
Click to expand...
Click to collapse
Glad you could get it fixed!
twizt3d said:
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
Click to expand...
Click to collapse
Lucky guy, my repair center never has any parts and constantly send off for replacements, I swear they don't do any work but sell phones.
gigermunit said:
Lucky guy, my repair center never has any parts and constantly send off for replacements, I swear they don't do any work but sell phones.
Click to expand...
Click to collapse
That's the point, you get the replacement phone and you have 14 days with 2 phones to take to the repair center to swap good parts for bad especially if you goto a corporate store. The repair center I had 2 shifts, the repair guy even used his own shift to repair mine and I still need a replacement for my earpiece.
This has been happening for a few days now, the phone turns off and endlessly vibrates until I pull the battery, and then it does it again and again but it'll work for a few hours before it happens again... I've tried different roms but its still happening and it's getting very frustrating
does it do it on stock? And are you over clocked?
CM9 Skyrocket
droid512 said:
does it do it on stock? And are you over clocked?
CM9 Skyrocket
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Click to collapse
I'm back on gingerbread now cuz ICS was unstable and im not overclocked
Sounds like a stuck power button. There is a thread on this somewhere
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
mindmajick said:
Sounds like a stuck power button. There is a thread on this somewhere
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
You mean like physically? Seems fine the phone just starts doing it randomly while it's just sitting on the bed. Right now it's not even turning on at all no matter what I try :/
...
Here is one example:
http://forum.xda-developers.com/showthread.php?t=1801226
I know there is a good one that goes through the logic of it... but the symptoms seem the same.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
It's in download mode now, I'm going to try downloading stock Rogers ICS and see if the problem persists, if it does I still have 5 months of warranty so hopefully that'll be covered
Ok. You can try jamming on the power button repeatedly too...
Good luck!
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Looks like the skyrocket's done for good.. I'm going to take it in to the store tomorrow but what do you think they'll say when they fix it and find out it's rooted?
SGS2X said:
Looks like the skyrocket's done for good.. I'm going to take it in to the store tomorrow but what do you think they'll say when they fix it and find out it's rooted?
Click to expand...
Click to collapse
EDIT: Is there any way to get my files off the internal SD without being able to turn the phone on? can't get into download mode or recovery because the phone just turns off 3-4 seconds in
SGS2X said:
EDIT: Is there any way to get my files off the internal SD without being able to turn the phone on? can't get into download mode or recovery because the phone just turns off 3-4 seconds in
Click to expand...
Click to collapse
no.
try this test, when it goes through the bootloop, keep the power button depressed w/out releasing it and see if it displays the same charactersistics as your bootloops, also count the seconds each situation has, if they are the same then the problem is the sticky power button
As posted earlier, http://forum.xda-developers.com/showthread.php?t=1801226
It's the power button that is messed up, hands-down.
Try and try and try and sooner or later you'll probably get it. I could care less about the phone as I have a replacement coming, but I wanted to get my data off of it.
Open up you're phone if you're comfortable and mess with the power button directly some, either you're going to fix it long enough to get your data or break it completely...doesn't really matter at this point.
Just put the battery in and right after the phone vibrates hold the power button and see how lucky you are at getting it to last the full 8+ seconds instead of the usual 2 before it reboots and vibrates.
Once you get it working, don't touch that *****. As gently as possible, set it down and get your USB in, turn on Mass USB and debugging and copy your stuff. Put the timeout to the max or download an app so you don't have to touch the power button ever and just touch the screen every once in awhile if you don't have an app. Don't forget to reset your flash counter and reflash stock ODIN if you're rooted or on anything custom (Use ADB to reboot through all this)
Honestly...I let my phone restart on its own for a total of like 8 hours (I didn't care and honestly hoped it burnt up or something and was completely fried) and I watched it for a good chunk of the time and it never booted up on its own. After I took it apart twice and beat the hell out of the power button a good while I finally got it to work.
Repeatedly mashing it after 'attempting' to clean it and then pulling the battery/reinserting and seeing if it worked is how I finally got mine.
Now it's just a paper weight till the new one comes.
Edit: I find it weird that a lot more of these problems are popping up. I noticed a bunch of threads on various sites towards the end of June that had popped up and now some are here too recently. I guess the Skyrocket's cheap-feeling Power Button is indeed...cheap.
It isn't the power button. I posted this problem months ago and took it in to a device center. It was actually a battery issue where it connects into the phone. The charge going into the phone doesn't stick, causing it to flicker power and thus restart constantly. They never ended up getting my old one to turn on and never saw it was rooted and what not. Ended up just giving me a refurbished one.
Sent from my SAMSUNG-SGH-I727 using xda premium
aceownstheworld said:
It isn't the power button. I posted this problem months ago and took it in to a device center. It was actually a battery issue where it connects into the phone. The charge going into the phone doesn't stick, causing it to flicker power and thus restart constantly. They never ended up getting my old one to turn on and never saw it was rooted and what not. Ended up just giving me a refurbished one.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
well if it never turns on, then its not the sticky power button problem, the sticky power button has a reboot symptom at a consistent interval
hd2k10 said:
As posted earlier, http://forum.xda-developers.com/showthread.php?t=1801226
It's the power button that is messed up, hands-down.
Try and try and try and sooner or later you'll probably get it. I could care less about the phone as I have a replacement coming, but I wanted to get my data off of it.
Open up you're phone if you're comfortable and mess with the power button directly some, either you're going to fix it long enough to get your data or break it completely...doesn't really matter at this point.
Just put the battery in and right after the phone vibrates hold the power button and see how lucky you are at getting it to last the full 8+ seconds instead of the usual 2 before it reboots and vibrates.
Once you get it working, don't touch that *****. As gently as possible, set it down and get your USB in, turn on Mass USB and debugging and copy your stuff. Put the timeout to the max or download an app so you don't have to touch the power button ever and just touch the screen every once in awhile if you don't have an app. Don't forget to reset your flash counter and reflash stock ODIN if you're rooted or on anything custom (Use ADB to reboot through all this)
Honestly...I let my phone restart on its own for a total of like 8 hours (I didn't care and honestly hoped it burnt up or something and was completely fried) and I watched it for a good chunk of the time and it never booted up on its own. After I took it apart twice and beat the hell out of the power button a good while I finally got it to work.
Repeatedly mashing it after 'attempting' to clean it and then pulling the battery/reinserting and seeing if it worked is how I finally got mine.
Now it's just a paper weight till the new one comes.
Edit: I find it weird that a lot more of these problems are popping up. I noticed a bunch of threads on various sites towards the end of June that had popped up and now some are here too recently. I guess the Skyrocket's cheap-feeling Power Button is indeed...cheap.
Click to expand...
Click to collapse
Alright, I will definitely try and try until the phone turns on before taking it into the store. This has actually been happening for a few days now but I didn't really care too much because I was really busy and I thought since it turns on after a few tries, I'll just take the files off and return it to stock later. Also, yesterday someone gave the suggestion of repeatedly jamming the power button and that actually worked twice but after that it never worked again.
Is it possible to remove the back and fix the power button without voiding the warranty (are there any stickers)?
EDIT: I have it disassembled right now, what exactly should I do to the power button? I tried clicking it a few times and blowing at it nd I put the battery in but still the same thing
EDIT 2: Umm what looks to be the litmus paper on the inside is red.. the phone has never come in contact with water so how is this possible..
EDIT 3: Every housing I've seen online (4-5) has a red square on the housing so I'm guessing it comes in red by default? Either way I'm taking it to Rogers right now, they said I could have a refurbished for 35 or I can just repair this one so I'm just going to repair it and hopefully the files will be preserved.
My only concern.. the phone running Juggernaut 5 right now LOL and the internal SD is full of rom zips and kernels so hopefully they don't look at that, or don't care. Once they repair the phone, what can they really do tho? Break it again nd send it back? haha
SGS2X said:
Alright, I will definitely try and try until the phone turns on before taking it into the store. This has actually been happening for a few days now but I didn't really care too much because I was really busy and I thought since it turns on after a few tries, I'll just take the files off and return it to stock later. Also, yesterday someone gave the suggestion of repeatedly jamming the power button and that actually worked twice but after that it never worked again.
Is it possible to remove the back and fix the power button without voiding the warranty (are there any stickers)?
EDIT: I have it disassembled right now, what exactly should I do to the power button? I tried clicking it a few times and blowing at it nd I put the battery in but still the same thing
EDIT 2: Umm what looks to be the litmus paper on the inside is red.. the phone has never come in contact with water so how is this possible..
EDIT 3: Every housing I've seen online (4-5) has a red square on the housing so I'm guessing it comes in red by default? Either way I'm taking it to Rogers right now, they said I could have a refurbished for 35 or I can just repair this one so I'm just going to repair it and hopefully the files will be preserved.
My only concern.. the phone running Juggernaut 5 right now LOL and the internal SD is full of rom zips and kernels so hopefully they don't look at that, or don't care. Once they repair the phone, what can they really do tho? Break it again nd send it back? haha
Click to expand...
Click to collapse
I would just fiddle with the power hoping for the best.
As far as your roms go, I doubt it'll be a problem. A) They're not going to get the phone to turn on anyway. They're probably just going to repair the button and reflash before they even check anything. Either way, like you said, the worst case is they find it but you already have your replacement...maybe they'll try charging you the phone, throw a hassle and offer to cancel your service and tell them to send you your "unwarranteed phone" and the button repair bill and they can have theirs back. I don't seem them getting you for it. All they might do is check the flash counter which probably hasn't been tripped if you didn't use a bad ODIN.
Juggernaut 5
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Click to collapse
i never seen this rom, where did u get it, is it for the skyrocket, if not could be your prob
hd2k10 said:
I would just fiddle with the power hoping for the best.
As far as your roms go, I doubt it'll be a problem. A) They're not going to get the phone to turn on anyway. They're probably just going to repair the button and reflash before they even check anything. Either way, like you said, the worst case is they find it but you already have your replacement...maybe they'll try charging you the phone, throw a hassle and offer to cancel your service and tell them to send you your "unwarranteed phone" and the button repair bill and they can have theirs back. I don't seem them getting you for it. All they might do is check the flash counter which probably hasn't been tripped if you didn't use a bad ODIN.
Click to expand...
Click to collapse
vincom said:
i never seen this rom, where did u get it, is it for the skyrocket, if not could be your prob
Click to expand...
Click to collapse
Flash counter is at 0, I checked when I managed to get into Download mode before it stopped working altogether. Juggernaut 5 is a rom for the Hercules (T989) and that's not the problem, I've used it before and I only flashed it after the problem started because I thought ICS was the problem, but it stayed even after flashing Juggernaut.
so what did u end up doing, fool around w/the power button or did u bring it in
Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?
bhavik_kk said:
Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?
Click to expand...
Click to collapse
Didn't you mess with anything in Developer options?
_jis_ said:
Didn't you mess with anything in Developer options?
Click to expand...
Click to collapse
No. Infact i haven't even unlocked the developer options.
bhavik_kk said:
No. Infact i haven't even unlocked the developer options.
Click to expand...
Click to collapse
Did you activated some gestures? Settings / Advanced / Gestures...
If not then do factory reset, if it doesn't help then RMA.
Double tap to wake up and finger print gesture are the only 2 things which are turned on.
Then do factory reset, if it doesn't help then RMA.
It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.
After my last post in this thread, i had uninstall a gallery app by SB studios(available on play store) and since then the problem has stopped. I have a replacement date till 7th July....will wait till 6th and in case the problem occurs even once, ill put up a replacement request.
Siddharth13 said:
It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.
Click to expand...
Click to collapse
Just chiming in, I don't see how a loose battery will cause the phone to hang up and reboot. A loose battery will be a fire hazard. A loose battery connector could short circuit the phone and/or make the phone loose power instantly.
I suggest you reset your phone again and if the problem persists get a replacement. Don't wait for the last day, you'll have to convince the CSR to accept the RMA.
Already place a replacement request. I received a call from flipkart today noon, asking me to start the phone in safe mode and see if the problem persist, do a factory reset. Wierd part was the phone even hung when i was in safe mode. I have informed flipkart abt the current state of the phone and they are sending some technician to my residential place check the phone.
@bhavik_kk That's good to hear, keep us apprised!
The technician from Flipkart.com visited and all he did was a hard reset ....and said the issue will be resolved and left. The phone still switches off suddenly and take atleast 30-45 mins to turn on....as it goes into bootloop..aur the phone screen just simply flickers. I can't even place another return request on the flipkart website and it pops up an error, 'somethin went wrong'... Worst experience with flipkart. #Asus India....please help me with this.
I have the same problem too. It happened after the latest update three days ago. It happened twice while I exit playing clash royale and repeatedly after I exit the camera APP. The phone will turn off and Bootloop after displaying the Asus logo. It will boot normally if I hold down the volume down and power keys together ( Don't ask me why... )
I did a factory reset and after first time setup it just shut down and refuseD to boot at all this time.
I'll have to take it to the local service center later.
Me was also facing that issue and still sometime phone hangs and only black screen, then i have to hard restart the phone.
Hope Asus will come provide update to fix it.
This phone is a joke! It is starting to look as bad as the Samsung Galaxy Fold. Way too many issues need to be resolved. Asus rushed it out in an attempt to compete and they are falling on their faces hard. Don't believe me...just do the research on the many, many issues.
bhavik_kk said:
Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?
Click to expand...
Click to collapse
Siddharth13 said:
It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.
Click to expand...
Click to collapse
kwongwt said:
I have the same problem too. It happened after the latest update three days ago. It happened twice while I exit playing clash royale and repeatedly after I exit the camera APP. The phone will turn off and Bootloop after displaying the Asus logo. It will boot normally if I hold down the volume down and power keys together ( Don't ask me why... )
I did a factory reset and after first time setup it just shut down and refuseD to boot at all this time.
I'll have to take it to the local service center later.
Click to expand...
Click to collapse
mohitgarg7 said:
Me was also facing that issue and still sometime phone hangs and only black screen, then i have to hard restart the phone.
Hope Asus will come provide update to fix it.
Click to expand...
Click to collapse
Are you all from India?
Do you have the same mobile operator or not?
How old is your SIM card?
Are you using VoLTE?
bhavik_kk said:
The technician from Flipkart.com visited and all he did was a hard reset ....and said the issue will be resolved and left. The phone still switches off suddenly and take atleast 30-45 mins to turn on....as it goes into bootloop..aur the phone screen just simply flickers. I can't even place another return request on the flipkart website and it pops up an error, 'somethin went wrong'... Worst experience with flipkart. #Asus India....please help me with this.
Click to expand...
Click to collapse
Just call the customer service again (take the number from the website). You'll again get frustrated while explaining a new person the whole problem all over again. They'll send the technician again (hopefully the same one). Just tell him that the reset didn't work (or record a video of the bootloop) and he'll approve the replacement. It worked for me (got the replacement) and hopefully will work for you too.
_jis_ said:
Are you all from India?
Do you have the same mobile operator or not?
How old is your SIM card?
Are you using VoLTE?
Click to expand...
Click to collapse
I am from Hobg Kong. My phone was functioning well before the latest update last week.
Its funny when I took my phone to the service center it has rebooted by itself (I tried for an hour earlier but the phone has refused to boot no matter how I tried) and everything seens to be fine. Luckily I have recorded a video of the malfunction earlier at home to prove my case !
kwongwt said:
I am from Hobg Kong. My phone was functioning well before the latest update last week.
Click to expand...
Click to collapse
What version was functioning well for you?
What version broke your phone?
Did you use VoLTE prior to boot loop?
_jis_ said:
What version was functioning well for you?
What version broke your phone?
Did you use VoLTE prior to boot loop?
Click to expand...
Click to collapse
My phone is not with me so I cannot tell you exactly which version it was. As I said, it was Ok before the latest upgrade a few days ago. I have been using volte since day one. I doubt it caused the problem because when reboot happened, I was at home using WiFi.