Hi guys,
This problem has been driving me nuts for the last week:
I love the HTC Clock on the ChaCha with Facebook messages underneath. Much more useful than the weather (Jeez! look out the window!)
Anyhoo, for the last week or so it's been saying "no recent updates" my daughter suggested I just didn't have any decent friends but no, pressing the panel takes me to loads of updates in HTC's Facebook app.
I've tried clearing the cache on Sense, toggling WiFi on and off, rebooting the phone. Still nothing
I can't see how I can get to any settings for the clock, it must hang off of something else but what?
Both the Facebook's own homepage widget and HTC's Friendstream both seem to be working fine. Hope someone can help!
Thanks,
Andy
Aha. I had this exact problem last week and made me realise how much I missed the feature. No end of rebooting, removing the widget / adding it again seemed to fix it. Then had a go a looking for other widgets to use instead, but I couldn't find anything that fit.
Anyway - the solution is to go:
Settings > Applications > Manage Applications > All
Scoot down to 'Facebook for HTC Sense'
First go 'Clear Cache' if that options on.
Second go 'Clear Data'
You'll get a pop up telling all data will be deleted, click OK.
How go back to home click on the Clock widget, go back.....
And hopefully, you're back in business!!!
JD
Yay!
After reseting the data I had to re-authorise my "f" button and "**** about" a bit with the facebook app... then the little sync arrow appeared at the top and it all started working
Thanx!
Tried all of the above with Wifes phone and It didn't work, Then again she has like hundreds of facebook contacts through the stupid games she plays on there so maybe there is just too much info to sync with such a small amount of memory on the device, Anyway I don't care as its her phone lol
Hi,
I'm having the same problem.
I deleted the Facebook application. I installed again.
"Facebook" application, and the "Facebook for HTC Sense" I deleted the application data. But it was not the solution. Still does not update facebook widget.
How can I solve this problem?
Related
I just thought I would put this out there for anyone who might be experiencing the same problem I was on my Captivate.
After many flashes, restores with Titanium Backup, updates, etc, I found myself unable to send email from the Gmail app. I could read email and download attachments just fine, but whenever I hit the send button, they just hung there. Reboots did nothing... in fact I didn't really notice it until I went to the "view labels" and noticed that there were a ton of messages in my Outbox.
Anyway, there is a quick fix for this:
- Go to: Settings > Applications > Manage Applications
- Then open Menu and select Filter
- Choose "All" (which means Show All, not Filter All)
- Now, find the Gmail app and select it.
- Click the "Clear Cache" button.
After doing this, everything in my Outbox finally sent and everything was right and good in the world again.
hope this helps...
joeybear23 said:
I just thought I would put this out there for anyone who might be experiencing the same problem I was on my Captivate.
After many flashes, restores with Titanium Backup, updates, etc, I found myself unable to send email from the Gmail app. I could read email and download attachments just fine, but whenever I hit the send button, they just hung there. Reboots did nothing... in fact I didn't really notice it until I went to the "view labels" and noticed that there were a ton of messages in my Outbox.
Anyway, there is a quick fix for this:
- Go to: Settings > Applications > Manage Applications
- Then open Menu and select Filter
- Choose "All" (which means Show All, not Filter All)
- Now, find the Gmail app and select it.
- Click the "Clear Cache" button.
After doing this, everything in my Outbox finally sent and everything was right and good in the world again.
hope this helps...
Click to expand...
Click to collapse
this didnt work for me, the clear cache button was greyed out
warri said:
this didnt work for me, the clear cache button was greyed out
Click to expand...
Click to collapse
Were you looking at the Gmail app or the Gmail data?
Gmail data will be greyed out, because the whole thing is cache.
The Gmail app will become greyed out once the cache has been cleared.
What exactly does the background data control? I turned it off & I tried loading a page on an app then closing to home screen and I can see from the status bar it does finish loading.
It controls things like checking mail, updating weather apps, facebook etc..
Basically it stops apps from updating without you clicking and telling them too..
Psychosis5150 said:
It controls things like checking mail, updating weather apps, facebook etc..
Basically it stops apps from updating without you clicking and telling them too..
Click to expand...
Click to collapse
Although it would make sense, I don't think this is true. Certain Apps still update when background data is turned off. I still receive e-mails and facebook notifications and weather updates, etc. So I am not sure the answer to the OP's question.
Psychosis5150 said:
It controls things like checking mail, updating weather apps, facebook etc..
Basically it stops apps from updating without you clicking and telling them too..
Click to expand...
Click to collapse
This.
Sent from my Captivate.
It doesn't completely stop syncing of things in the background; more like things like instant notifications when something is synced.
when on, it is always updating and checking to the cloud to make sure everything is up to date. When off syncing between accounts might take longer or done at intervals.
Anyone should correct me if I'm wrong though.
Rooted/ROM Captivate
Rooted Atrix
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.
This is really weird and started happening suddenly not long ago.
When I get a notification from the Facebook App and press it, I get the "Complete Action Using..." dialogue, and Facebook appears TWICE as if it's two different Apps.
For the record I've tried selecting either options to test it out, and both just open in the Facebook app, exactly the same.
I looked through my Apps list and Facebook is installed only once.
Since I have a Samsung phone and Facebook is installed as a system app, I wasn't able to uninstall it completely, but I uninstalled all updates, cleared cache and data, then reinstalled.
Nothing helped, I am still getting this dialogue showing Facebook twice.
Of course I can just choose one of the options and press "Always". But I would like to get to the bottom of this...
Anyone have any clues as to why this might be happening?
Same problem here, i have a huawei p30 pro, did you solve it, or found out why it happened ?
Abooodeh said:
Same problem here, i have a huawei p30 pro, did you solve it, or found out why it happened ?
Click to expand...
Click to collapse
Nope! As you can see I never got any replies, yours is the first
I just attributed it to Facebooks bad app design. As both options do the same thing I just chose one and pressed "Always" and never looked back.
nanquan said:
Nope! As you can see I never got any replies, yours is the first
I just attributed it to Facebooks bad app design. As both options do the same thing I just chose one and pressed "Always" and never looked back.
Click to expand...
Click to collapse
Actually I updated the app, and the problem was solved