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HTC Clock - no Facebook updates

Hi guys,
This problem has been driving me nuts for the last week:
I love the HTC Clock on the ChaCha with Facebook messages underneath. Much more useful than the weather (Jeez! look out the window!)
Anyhoo, for the last week or so it's been saying "no recent updates" my daughter suggested I just didn't have any decent friends but no, pressing the panel takes me to loads of updates in HTC's Facebook app.
I've tried clearing the cache on Sense, toggling WiFi on and off, rebooting the phone. Still nothing
I can't see how I can get to any settings for the clock, it must hang off of something else but what?
Both the Facebook's own homepage widget and HTC's Friendstream both seem to be working fine. Hope someone can help!
Thanks,
Andy

Aha. I had this exact problem last week and made me realise how much I missed the feature. No end of rebooting, removing the widget / adding it again seemed to fix it. Then had a go a looking for other widgets to use instead, but I couldn't find anything that fit.
Anyway - the solution is to go:
Settings > Applications > Manage Applications > All
Scoot down to 'Facebook for HTC Sense'
First go 'Clear Cache' if that options on.
Second go 'Clear Data'
You'll get a pop up telling all data will be deleted, click OK.
How go back to home click on the Clock widget, go back.....
And hopefully, you're back in business!!!
JD

Yay!
After reseting the data I had to re-authorise my "f" button and "**** about" a bit with the facebook app... then the little sync arrow appeared at the top and it all started working
Thanx!

Tried all of the above with Wifes phone and It didn't work, Then again she has like hundreds of facebook contacts through the stupid games she plays on there so maybe there is just too much info to sync with such a small amount of memory on the device, Anyway I don't care as its her phone lol

Hi,
I'm having the same problem.
I deleted the Facebook application. I installed again.
"Facebook" application, and the "Facebook for HTC Sense" I deleted the application data. But it was not the solution. Still does not update facebook widget.
How can I solve this problem?

How to keep Apps running in the Background?

Hi everyone, ever since the update, my apps stop running in the background when I close the app. Example: I don't get Whatsapp notifications anymore unless I open the app and keep it open. If I close all open apps, I will no longer receive any of the notifications for any of them.
I went into the battery settings disabled battery saver mode but that didn't do anything.
I would appreciate any help you could provide.

DominionChamber said:
Hi everyone, ever since the update, my apps stop running in the background when I close the app. Example: I don't get Whatsapp notifications anymore unless I open the app and keep it open. If I close all open apps, I will no longer receive any of the notifications for any of them.
I went into the battery settings disabled battery saver mode but that didn't do anything.
I would appreciate any help you could provide.
Click to expand...
Click to collapse
It's apparently one of the issues with the latest OTA update, where closing all running apps will terminate the background processes associated with the apps closed. Prior to the update and the Close All button being added to the recent apps list, I don't think it had this problem (I don't use Whatsapp, but my Skype and Discord notifications still come through even if I don't have them on my recent apps list).

This is a little frustrating. Noticed that I wasn't getting any notifications from tasker, pushover, textra, hangouts, inbox and etc.
Also noticed that pushover will not update unless it is off of wifi. All my other devices receive notifications on this wifi. IE nothing blocked.
I have had to open all the programs that I want to receive notifications from, open. Not the best work around.
J

I noticed that on occasion there will be small text under the new button that says "long press to set up apps that could run in the background" I do it but it doesn't seem to do anything, maybe free up some of the RAM but that's about it. I'm wondering if there is a bug and if it's supposed to show something.
Has anyone else tried the long press?
As of now all I do is keep a folder on the desktop labeled background apps. It helps big time when I accidentally tap the close all button. But my solution as of now is to keep things open that don't seem to work in the background. I've been experimenting with what works and it seems like in some recent app updates they begin to work without being open. I know for sure that facebook and now facebook messenger work without being open, as well as some google services. I have a memory clearer app that I use when I'm not using my phone so it clears whatever it can without killing the apps. But that's what I have as of now, trial and error to figure out what I need to leave open and what I can close. And I strongly recommend the folder, I have had many times where I accidentally close everything and forget what I had to leave open.
It's a bummer though, I just bought the phone and then this update came out. Kinda kills the excitement of getting a new awesome phone if I have to deal with this frustration :/ Other than that, it's definately a nice step up from a Samsung S4.

Jmoore4 said:
I noticed that on occasion there will be small text under the new button that says "long press to set up apps that could run in the background" I do it but it doesn't seem to do anything, maybe free up some of the RAM but that's about it. I'm wondering if there is a bug and if it's supposed to show something.
Has anyone else tried the long press?
As of now all I do is keep a folder on the desktop labeled background apps. It helps big time when I accidentally tap the close all button. But my solution as of now is to keep things open that don't seem to work in the background. I've been experimenting with what works and it seems like in some recent app updates they begin to work without being open. I know for sure that facebook and now facebook messenger work without being open, as well as some google services. I have a memory clearer app that I use when I'm not using my phone so it clears whatever it can without killing the apps. But that's what I have as of now, trial and error to figure out what I need to leave open and what I can close. And I strongly recommend the folder, I have had many times where I accidentally close everything and forget what I had to leave open.
It's a bummer though, I just bought the phone and then this update came out. Kinda kills the excitement of getting a new awesome phone if I have to deal with this frustration :/ Other than that, it's definately a nice step up from a Samsung S4.
Click to expand...
Click to collapse
does it misbehave after rebooting? or all the time?

sensorsweep said:
does it misbehave after rebooting? or all the time?
Click to expand...
Click to collapse
Misbehave as in not show anything after a long press?
Yes, nothing happens anytime I try it. After reboot, the first time I pull up the running apps is when I get the prompt. After the first long press after a reboot, the prompt is gone. If I have an app open and then I do the long press, I am taken back to the desktop, but no matter what I try, nothing seems to happen after the long press other than being taken back to the desktop if I had an app open.

I have the same issue, I thought it was a Internet connection issue (see my thread) but after digging deeper realised my background apps werent running after closing them and the long press option does nothing.

I have the same problem. Any solution?

MatisasB said:
I have the same problem. Any solution?
Click to expand...
Click to collapse
I've just installed the new update and it looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.

Mate 9 Recent Apps Keep disappearing !?

Had this phone a week now, mainly pleased apart from a few annoying bugs, video recordings jitter and stutter, touch screen sometimes not responding, However the thing that is annoying me the most is after a while apps I've opened keep disappearing from recent apps, and I can tell it's closing them because there is a delay when I run the same app again even though it should be in memory ! I've disabled all power intensive crap notifications and stopped it from closing anything but are still being forced closed, facebook, Instagram, gmail etc, my nexus 6p doesn 't do this and still shows recent apps from weeks ago not a few hours.

Bump,
Wow no one else has noticed apps you've opened after a while disappear from recent apps ? I've never owned a single android phone that does this apart from this one.

It happens to me to, it doesn't show the apps anymore in recents for some reason but when I open them it's there instantly like it's kept in memory. Only happens when my device is sleeping for a long time.

Sammath said:
It happens to me to, it doesn't show the apps anymore in recents for some reason but when I open them it's there instantly like it's kept in memory. Only happens when my device is sleeping for a long time.
Click to expand...
Click to collapse
I think it seems it's in memory because it's so quick but I think they are being closed, never had this problem with my Nexus 6p

Yes this is happening to me too with China version AL00C00...every morning I'm locking in recent apps list Facebook, messenger, viber, Instagram because I want notifications to comes instantly from this apps... That's the only way.... Anyway I had noticed that sometimes after 10 or 15 hours some of them disappear from the list but still running... When I open them they start instantly and I can see that they still locked again in recent apps...
I don't know why this happens...
Im on B167 rom...

tsiglas said:
Yes this is happening to me too with China version AL00C00...every morning I'm locking in recent apps list Facebook, messenger, viber, Instagram because I want notifications to comes instantly from this apps... That's the only way.... Anyway I had noticed that sometimes after 10 or 15 hours some of them disappear from the list but still running... When I open them they start instantly and I can see that they still locked again in recent apps...
I don't know why this happens...
Im on B167 rom...
Click to expand...
Click to collapse
I don't know whats going on but I've even disable these social apps from the "ignore optimization" battery fields and sometime some apps are still disappearing, not had this problem on any phone i've owned previously.

Gmail not pushing

Been noticing lately on the S8+ that my emails through the Gmail app arent coming through. I'm receiving no notifications about them unless i open the app and pull it down to refresh. Was working fine when I first received the phone, not sure if anyone else is experiencing this? On T-mobile.
Only thing I can think is maybe something I disabled in package disabler but i doubt thats it. I didnt touch anything to do with gmail

Never had this problem, however for non Gmail accounts added to it, i.e. outlook, after deleting an email, a minute later, the email will reappear. It's getting rather annoying, especially when in deleting 5 at a time, they just come back and seem to go away after the 2nd deletion

aroy97 said:
Never had this problem, however for non Gmail accounts added to it, i.e. outlook, after deleting an email, a minute later, the email will reappear. It's getting rather annoying, especially when in deleting 5 at a time, they just come back and seem to go away after the 2nd deletion
Click to expand...
Click to collapse
I've had the same issue. If i delete them from the lock screen, they show deleted. Reappear for a second, buzz and then vanish. this happened on my stock nexus 6 as well so its not a GS8 thing.

dansan382 said:
I've had the same issue. If i delete them from the lock screen, they show deleted. Reappear for a second, buzz and then vanish. this happened on my stock nexus 6 as well so its not a GS8 thing.
Click to expand...
Click to collapse
Yes i also had a Nexus 6 and the problem was there too and also sorry I didn't read your post properly but I do get the problem you have. When I go to the app, pull the side panel which shows my email accounts, there will be a badge number over it and I have to pull down to refresh. Same problem happened on my Nexus 6 as well, most likely an app problem

aroy97 said:
Yes i also had a Nexus 6 and the problem was there too and also sorry I didn't read your post properly but I do get the problem you have. When I go to the app, pull the side panel which shows my email accounts, there will be a badge number over it and I have to pull down to refresh. Same problem happened on my Nexus 6 as well, most likely an app problem
Click to expand...
Click to collapse
hopefully its an app problem. they also need to fix that delete/double notification thing. especially when you delete like 10 emails, it then buzzes 10 times. super annoying

dansan382 said:
hopefully its an app problem. they also need to fix that delete/double notification thing. especially when you delete like 10 emails, it then buzzes 10 times. super annoying
Click to expand...
Click to collapse
Any updates on this, I'm no longer getting push notifications for my Outlook account. I have to physically go and refresh.

aroy97 said:
Any updates on this, I'm no longer getting push notifications for my Outlook account. I have to physically go and refresh.
Click to expand...
Click to collapse
Yea I am still not receiving emails unless I go in and refresh. This is weird because gmail worked on this phone properly, not sure why it randomly stopped. I tried to send an email and it got stuck on "queued" for a little and then sat on sending for a few seconds as well.
All other push notifications are working fine, instagram, facebook, snapchat, text messages, nest, etc... but gmail isn't working. Not sure if its something i turned off in package disabler? did you use that app at all?

update. i have no idea what i did but its working again.
i went into every gmail setting possible, turned it off and back on again. i forced my google account to resync. i disabled notifications and turned them back on. i disabled network access in the background, then turned it back on. ive tested it a few times by sending emails to myself. i also received a notification from a newsletter as well. it is working for now and im happy. hopefully it doesnt stop.

Yep, not sure what's happening with Gmail but I had this issue now on my Nexus6p....

next question, does anyone know how to get rid of the annoying double notification when deleting an email from the notification bar? if its on my lock screen and i expand them and then delete, it deletes and then a split second later it pops up again and vibrates then vanishes. same thing happened on my stock nexus 6

Mi Note 10 Lite, Global MIUI 11 ROM - Push notifications from Gmail Problem

That's a very frustrating one, very common 'feature' for all the Xiaomi bloatware. I thought 6 years later, they will finally fix the sync.
So basically, when the phone goes to sleep or at least I do not touch it for more than 5 minutes, the Gmail notifications do not get delivered unless I unlock the device. Sometimes even if I unlock it, the said emails do not pop up unless I open the app or manually click my Google account to sync.
Things I've done so far:
Check any sort of notification setting for the app itself and make sure I get the proper notification type. Also the app settings are all right.
Check the battery saver nonsense and make sure the app isn't limited in any way.
Check battery saver and make sure it is not restricting background usage for the app
Reinstall Gmail app using XiaomiADBFastbootTools
Remove and re-add my Google account to the device
'Locked' the Gmail app to the memory
Things I cannot do on this crippled Android version, but work for regular apps, are:
Set 'autostart' setting for Gmail. The app seems to be preinstalled and I cannot manipulate this option for it.
Your help is appreciated!

maybe you could uninstall the Gmail using XiaomiADBFastbootTools and later you install Gmail again from Google Play.

I'm having the same problem. I have to go into the app and refresh and so on.

Strange, never had such problems (with all apps) after configuring the data saver mode for the app. Gmail is working without a problem here

The problem seems to have gone away for the last 3-4 days, but I was mostly on data connection. No clue how. There were no system updates.
From time to time it gets stuck when I am on Wi Fi at home. Either never comes or is delayed a lot.
Most notably when the phone goes to sleep (more than 10 minutes of not touching it or not receiving any other notifications that might wake it up.

Have you checked the notification settings within gmail? Stock configuration is that it will only inform with important emails and not all emails. Maybe this is also part of the problem?